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S UPER S WAP 4600 U SER M ANUAL V ers ion 1 .0a.
SuperSwap 4600 User Manual ii Copyright © 2006 Promise T echn ology , Inc. All Right s Reserved. Copyri ght by Promis e T ec h nology , Inc. (Pro mise T echnol ogy). No p art of this man ual ma y be repro duced or trans mitted in any form w ithout the express ed, written permission of Promise T ec hnolog y .
Notices iii Radio Frequency Inte rf ere nce S t atement This equipm ent has been te sted an d found to compl y with the limit s for a Class B digi tal devic e, purs uant t o Par t 15 of t he F CC Rule s.
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v Content s Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About This Ma nual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . . .
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1 Chapter 1: Introductio n • About This Manual , below • Ove rv iew , page 2 • S pecific ations, p age 3 • Key F eatures, p age 3 Than k you for purc hasing Promi s e T e chnology’ s Supe rSwap 460 0 internal disk driv e enclos ure.
SuperSwap 4600 User Manual 2 Overv i ew The Su perSwap 4600 drive encl osure ins talls eas ily into three c o ntiguou s 5.25 - inc h compon ent bays in your perso nal compute r or workst ation. SuperSwa p 460 0 drive ca rrier and enclo sure e xtend the d ata stora ge c apa biliti es of yo ur system b y add ing up to f our additiona l 3.
Chapter 1: Introduction 3 Figure 2. SuperSwap 4 600 Rear V iew Specifi cations • Fit s most 3.5-inc h and 2.5 -inch f o rm factor SA T A or SAS disk d rives • Occup ies three conti guous 5.
SuperSwap 4600 User Manual 4 • Suppo rts st and ard 10,000 rpm and 15,00 0 rpm SA S disk drives • Combi ne with Promis e Serial A T A RAID produc ts to provide s triping (RAID 0), m irroring (RAID.
5 Chapter 2: Inst allation • Unp ack your Sup erSwap 4600 (below) • I nstal l th e E ncl osu re ( bel ow ) • Inst all a Di sk Drive (p age 1 1) • Remov e a Disk Dr iv e (p age 14) Unpack your .
SuperSwap 4600 User Manual 6 4. Remov e the drive c arriers fro m the S uperSwap 460 0 enclos ure and set them asid e. 5. If yo ur PC chassis uses slid e bracket s (above), att ach tw o sli des to each sid e of the SuperSwap en closure. Oth erwise, co ntinue with S tep 6.
Chapter 2: Inst allation 7 6. Careful ly slide th e SuperSwap 4 600 enclo sure i n to the drive bays. 7. Align the front of th e housing asse mbly with the front o f your compu ter .
SuperSwap 4600 User Manual 8 9. Conn ec t a Se ria l A T A ca ble s fr om yo ur F as t Trak or Supe rTrak Con tr oll er card. Promise recommends c onnecting th e Serial A T A cables in Por t number order . For ex ample , the to p connector i s Port 1 and i t connect s to Por t 1 on the F astT rak contro ller card, as shown a bove.
Chapter 2: Inst allation 9 1 1. Option al. If you are inst alling mul tip le Supe rSw ap 460 0s , inst a ll a 6-pin dai sy- chai n c ab l e f ro m the dai sy -ch ain O UT c onn ec t or o f th e fi rst SuperSwa p to the da isy-chain I N connecto r of the se cond.
SuperSwap 4600 User Manual 10 12. Conne ct three of your comput er’s intern al powe r cables to the power conn ectors on th e back of the SuperSwap en closure. Provide a direct conn ection to the power supp ly for all thre e SuperSwap power con nectors.
Chapter 2: Inst allation 11 Sequential S t artup Option Seque ntial S tartup enables Supe rSwap to st art on e disk driv e at a time in order to elimin ate a s udden heavy dr aw on the c ompute r ’ s power su pply . The s witch i s located o n the back o f the SuperSwa p enclosure (see abov e).
SuperSwap 4600 User Manual 12 1. Careful ly pla ce a SA T A or SAS disk driv e i nto t he d riv e ca rrie r and sl ide it al l the wa y to the back . 2. Inst all an d tight en the four mounting screws through the sid es of the d rive carrier (a bove).
Chapter 2: Inst allation 13 2.5-inc h Drive 1. Careful ly lay t he dis k driv e and bracke t into the drive carrier . Be sure the dat a and po wer conn ectors face out though the slot in t he carr ier .. 2. Careful ly turn the drive c arrier over a nd support t he disk drive.
SuperSwap 4600 User Manual 14 Inst all Drive Carrier into Enc losure 1. Careful ly slid e the d rive carrier into the housi ng assembl y with t he handle turne d out all the w ay . 2. As th e carrie r snap s into plac e, the h andle will swing inwa rd.
Chapter 2: Inst allation 15 RAID Management Software (W ebP AM) Y ou can combi ne Su perSwa p 460 0 with a Pr omi se Fas tT rak RA ID C ontrol ler a nd W ebP AM Sof tware on your PC . WebP AM provid es a graphic user interf ace (GUI) for arra y manag ement and en closure m onito ring.
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17 Chapter 3: T roubleshoo ting •L E D s ( b e l o w ) • Interp ret LED Displ ays (page 18) • Disk Drive Repla cement (p age 21 ) • F an Rep l ac em ent (pag e 2 2) • Cont act T echnical Su pport (p age 23 ) LEDs Figure 1.
SsuperSwap 4100 User Manual 18 T roubl eshoo ting is based o n observing and analy zing LED colors. Th ere are three types of LEDs on SuperSwap 460 0: • Encl osure – Repo rts enc losure cond ition.
Chapter 3: Troubleshoo ting 19 Event: A S tat us LED is am ber (yello w ). Cause: The dis k drive is s pinning up a s the com puter is bootin g. W ait f or the comput er to finis h. If th e computer is fully boote d, the driv e cou ld be C ritic al and in the process o f rebuild ing.
SsuperSwap 4100 User Manual 20 Event: The Enclo sure LED is a mber (yellow). Cause: There is one incident of volta ge, tempe ratur e or fan speed is out of specif ication. T he SuperSwap will still function . Fix: R un th e WebP AM so ftwar e (on th e FastT rak C D) and cl ick on En clos ure V iew for spec ific information.
Chapter 3: Troubleshoo ting 21 Event: WebP AM report s tempe rature out of spe cification. Cause: The enc losure tempe rature has risen abo v e 52 ° C (1 2 6 ° F). Fix: V erify tha t all th e drive carrie rs ar e prope rly ins tal led in the enc losu re.
SsuperSwap 4100 User Manual 22 Fan Replacement T o replace a fan on t he SuperSwap 4 600, do the fo llowing: 1. Power down the PC. 2. Remov e the Supe rSw ap enc lo su re from the PC chas sis . 3. Remov e the tw o mou ntin g scr ews on the fan. 4. Pull the fan from th e two mount ing pi ns and the wire away from the bracket.
Chapter 3: Troubleshoo ting 23 Contact T echnical Supp ort Promi se T ec hnical Supp ort provide s several s upport option s for Promise use rs to acces s informatio n and upda tes. We e ncourage you to use o ne of our e lectron ic servic es, w hich prov ide p rodu ct inf ormatio n upda tes fo r the mo st ef fic ient s ervice and s uppor t.
SsuperSwap 4100 User Manual 24 Germ any It a ly Ta i w a n E-mail Supp ort suppor t-de @prom is e-e me a.c om Fax T echnic al Support +49 (0) 2 31 56 76 48 - 29 Attn: T echnical Supp ort Phone T echni.
Chapter 3: Troubleshoo ting 25 China Limited Warranty Promise T echnol ogy , Inc. (“Pro mise”) warra nts that f or three (3) yea rs from the time of the deliv ery of the produc t to the original e.
SsuperSwap 4100 User Manual 26 Disclaime r of other warrantie s This warranty covers only part s and l abor , and exclu des coverag e on sof tware item s as exp ressly s et above .
Chapter 3: Troubleshoo ting 27 Y our Res ponsibilities Y ou are responsibl e for determin ing whether the pro duct is appro priate for your use and wil l interfac e with y our equipmen t without m alfunctio n or da mage.
SsuperSwap 4100 User Manual 28 Y ou m ust follow the p ackaging guidelines for returning pro ducts : • Use the ori g inal shi ppi ng ca rt on an d pack agin g • Incl ude a s ummary of the prod uct.
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