Gebruiksaanwijzing /service van het product Fritz!Box 3270 van de fabrikant AVM
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Installation, Configuration and Operation FRITZ!Box 3270.
2 T able of C ontents Symbols and Highlighting . . . . . . . . . . . . . . . . . . . . . . . . 6 1 Getting to Know Y our FRITZ!Box . . . . . . . . . . . . . . . . . . . . 7 1.1 The FRITZ! Box at a Gl ance . . . . . . . . . . . . . . . . . . . . . . . .
3 7 Firmware Update: Upd ating the FRITZ!Box Software . . 32 8 The FRITZ!Box as an Internet Router . . . . . . . . . . . . . . . 33 8.1 Chi ld Prot ection: R est ricting Int ernet Acc ess . . . . . . . . . . . . . . . . . . 33 8.2 Port Forw arding : Maki ng C ompute rs Ac ces sib le fr om the In ternet .
4 13 Saving Energy with the FRITZ!Box . . . . . . . . . . . . . . . . . 79 13.1 Savi ng Ener gy with the WL AN Radio Ne twork . . . . . . . . . . . . . . . . . 79 13.2 Enab ling Ener gy-s aving Mode for USB Hard Dri ves . . . . . . . . . . . . . 79 13.
5 Drilling T emplate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Gloss ary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Symb ol s a n d Hi ghl i g ht in g Symb ols and emphas ized text are used to mark c er tain inform ation in this m anual. Sym bo ls High light ing This symbol desi gnates hints and tips that are useful in ope r- ating y our pr oduct. This sym bol indicates important instructions that mu st be observed to a void malfunctions.
Get ting to Kno w Y o ur F RIT Z!Bo x 7 1 Gettin g to Know Y our FRITZ!Box This chapter gives you an over view o f the features and functions of your FRITZ!Box 3270 and describes ports, buttons and LEDs . 1.1 The F RITZ!B ox at a Glance Acces s to the Internet The FRI TZ!Box connects m ultiple compu ters fa st and safely with the Inte rnet.
8 The FRITZ!B ox at a Gl ance Switchboard in the Ho me Networ k The FRI TZ!Box connects your computers and o ther netwo rk devic es not only with the Internet , but also w ith each other. The co nnected ne two rk de vices constitute t he ho me ne twork of the FRITZ!Box and can ex change d ata among each other.
Ports and In terf ace s 9 1.2 Ports a nd Inter faces Possibilities for connecting the FRITZ !Box • DSL Sock et fo r connecti ng to AD SL2+ ( see glossary ) and ADSL ( s ee glossar y ) • LAN 1 – .
10 Buttons 1.3 Buttons The FRIT Z!Box has two button s on the upp er side of t he hous- ing. FRITZ!Box buttons WLA N But ton With th e “WLAN” bu tton you can t urn the W LAN func tion on and o ff and c onnect wire les s devi ces with t he FRIT Z!Bo x by WPS.
LEDs 11 1.4 LEDs Fiv e LEDs are b uilt int o the top of the FRITZ! Box 32 70, which flas h or light up to display various c onne ction statuses and events.
12 Before Y ou Connect the FRITZ!Bo x 2 Before Y ou Connect the FRITZ! Bo x • Check the contents of your F RITZ!Box package. See the s ection C onten ts of th e FRITZ !Box Package on page 12 for more informa- tion . • Mak e sure that the r equiremen ts for conn ecting and op erating the FRI TZ!Box have been me t.
Security and Hand ling 13 • for connecting computers via WLAN: computer with WL AN suppor t (compliant wi th IEEE 802.11n, IE EE 802.1 1g, IEE E 802.11 a or IEEE 802.11b) . C omput ers th at do not hav e int egrat ed WLAN can be equi pped with WLAN support by installing a WLAN device lik e a FRITZ!WLAN USB Stick N, for in- stan ce.
14 Security and Hand ling • Disconnect the FRI TZ!Box from the po wer supply and from the DSL or VDSL line during el ectrical storms. • Never l et liqu ids get inside the F RITZ! Box. Oth erwise, electric sh ocks or shor t circuits may result. • The FRI TZ!Box is in tended for in door use only.
Co nnecting the FRITZ!Box 15 3 C onnecting the FRITZ!Box • C onnect th e FRITZ!Bo x to the power s upply . • C onnect t he FRIT Z!Box to your Internet connecti on. This chapter tells you how. 3.1 C onnecting to Electric al P ower C onnecting to the power supply 1.
16 Co nnecting to the Internet 3.2 C onnectin g to the Internet C onne ct the FR ITZ!Box to your Internet connectio n. The FRITZ!Box can be connected using various ty pes of Inter- net connectio ns: .
Co nnecting the Co mputer to the FRITZ!Box 17 4 C onnecting the C omput er to the FRIT Z!Bo x Connect one or several computers to the FRI TZ!Box. 4.1 C onnecting C omputers to the LAN Por t C onnecting a computer to a LAN port on the FRITZ!Box 1. Set as ide the netw ork c able ( yel low) from th e FRITZ! Box packag e.
18 Co nnecting Comp uters to the LAN Port C onnecting M ore Computers to the LAN Ports Additio nal cables are required to connect fur ther computers. In purchas ing a L AN cable, note the instructio ns in th e sec- tion Network C able on pag e 97 . One computer can be connected to each netw ork por t of the FRIT Z!Box.
Co nnecting Comp uters Wireles sly over WLAN 19 4.2 C onnecting C omputers Wirele ssly over WLAN Using WLAN radio technolog y you can con nect m ultiple com - puter s with th e FRITZ!Bo x wir eless ly .
20 Co nnecting Comp uters Wireles sly over WLAN 2. Inser t t he your F RITZ !WLA N USB Stick into the US B por t on the FRITZ !Box. The WLAN security settin gs are tr ansmitted to th e FRITZ!WLA N USB Stick. T he “I nfo” LED on the FRITZ!Box begi ns fl as hi ng quic k ly .
Co nnecting Comp uters Wireles sly over WLAN 21 2. As soon as the “WLAN ” LED begins flashing, enable t he WPS function on the other W LAN d evice, either by p ress- ing a butto n or in the de vice’s user inter face (dependi ng on the dev ice). Activatio n must be st arted within two mi nutes.
22 Co nnecting Comp uters Wireles sly over WLAN The FRITZ!Box Speci fies the PIN 1. Open th e FRITZ !Box user inter face. 2. Select the “WLAN / Security” menu. 3. Go to th e “WPS Qui ck Co nnect ion” page. 4. Enab le the setti ng “WPS enabl ed”.
Co nnecting Comp uters Wireles sly over WLAN 23 T ran sferring th e WLAN Securi ty Setting s Manual ly The WLAN security settings for WLAN devices can also be transferred manually . Manu al transf er is unavoidab le if a WLAN dev ice doe s not support any methods for t ransfe rring the se curit y sett ings auto matically.
24 Co nnecting Comp uters Wireles sly over WLAN 2. Ente r the fol low ing val ues for th e conn ection b etween the F RITZ !Box and th e WLA N de vice: 3. C onfirm y ou r entrie s usin g the rele vant b utton in the us- er interfac e (for ins tance, “OK ” or “C onnect”).
The FRITZ!Bo x User Int erface 25 5T h e F R I T Z ! B o x U s e r I n t e r f a c e The FRI TZ!Bo x ha s a u ser i nterf ac e you can o pen in a w eb br owse r on your computer. In the user inter face you can set up the FRITZ!Box, enable or disable functions and receive information o n the F RITZ!Box and on your con- nect ions .
26 Protecting the U ser Interface w ith a Pa ssword 5.2 Protectin g the User Inter fac e with a Password Y ou ca n prote ct th e user inter face of the FRI TZ!Box with a passwo rd. The password w ill be requested every time the user inter fac e is o pened.
Saving the FRITZ!Bo x Settings 27 5.3 Saving th e FRIT Z!Box Settings Al l of the sett ings you configu re in your FR ITZ!Bo x can be sa ve d i n a ba c ku p fi l e o n yo u r c o mp u t er . Wi t h t h is b a ck up f i le you c an re store y our setti ngs to the FRI TZ!Box at an y time or load your settings to another FRITZ!Box.
28 Co nfiguring an Internet C onnection in the FRITZ!Box 6 C onfiguring an Interne t C onnection in the FRITZ!Box Once you have connecte d the FRI TZ!Box to your Inte rnet co nnect ion, you must confi.
Ch anging the Annex Sett ing of the FRITZ!Box 29 C onfigu ring the Inte rnet Connection Wit hout the Wizard Y ou can also set up the Int ernet conn ection without t he Wiz- ard. Choose this metho d if the FR ITZ! Box is connecte d to a DSL modem or a DSL router, or integr ated into an existing net- work .
30 Co nfiguring the In ternet C onnection for C able After the annex setting has been changed , the FRI TZ!Bo x re- star ts au tomati cally. The conn ectio n to th e DSL n etwor k has been established as s oon as the “Pow er” LED sto ps flashing and remains lit up.
Surfing the Net 31 3. C onfig ure the settings for your Int ernet connection over the mobile telephone network. For more inform ation, see the Onli ne Help of the FRI TZ!Bo x.
32 Firmware Upda te: Updating the FRITZ!Bo x Software 7 Firmware Update : Updating the FR ITZ!Box Soft ware A VM provides free updates of the firmware for the FRITZ! Box. The firm- ware is the s oftwa re stor ed in the F RITZ! Box that co ntrols all o f the FRITZ!Bo x fu nctions.
The FRITZ!Box a s an Internet Router 33 8 The FR ITZ!Box a s an Internet Router The FRITZ!Box connects co mputers in your home network with the In- ternet. This ch apter exp lains the poss ibi lities of fered b y using the FRITZ!Box as an Internet router and how to tak e advantage of them.
34 Port Forwarding: Making Comp uters Acce ssible f rom the Internet Setting Up Child Protec tion in the FRI TZ!Box The child protection featur e is available on ly if you have set up the Inte rnet conne ction in t he FRIT Z!Box and established an Internet connection .
Dynamic DNS: Name Instea d of IP Address 35 Addr ess f or Ac ce ssi ng the FRI TZ!Bo x If you have enabled th e port s for forwarding i n the FRIT Z!Box, oth er user s ca n access yo ur com pu ter at the IP a ddr ess a s- signed to yo ur FRITZ! Box by the Interne t Ser vice Provider.
36 Rem ot e Access over HTT PS Setti ng Up D ynam ic DNS in the FRI TZ!Bo x 1. Open th e FRITZ !Box user inter face (see page 25 ). 2. Make sur e that the exper t mode is enabled in the “Sys- tem / E xper t Mode ” menu . 3. Select the “Interne t / Permit Acces s” menu.
Prioritization: Right of W ay for Internet Acces s 37 C atego ries for Prioritization There are three categories for pr ioritizatio n: “Real-time ap pli- catio ns”, “Prioritized applicatio ns” and “Backg round appli- cations”. The categories are ex plained below.
38 Prioritization: Right of W ay for Internet Acces s • If mul tiple ne twork app licati ons are a ssigne d to the “Pri- oritized applicat ions” category , the n they must share the available capacity.
VPN: Remote Acces s to the Home Ne twork 39 Sett ing Up Prior iti zati on in the FRI TZ!Bo x In order to use prioritiz ation, the exper t mode must be en- abled in the user interface of t he FRITZ!B ox. 1. Make sur e that the exper t mode is enabled in the “Sys- tem / E xper t Mode ” menu .
40 VPN: Remote Acces s to the Home Ne twork Setting Up VPN in the FRITZ!Box 1. Open th e FRITZ !Box user inter face. 2. Enab le the e xpert set tings in the “Sy ste m / Expert Mode” menu. 3. Select the “Interne t / Permit Acces s” menu. 4. Select the “VPN” page.
DNSSE C: Security for DN S Queries 41 8.7 DNSSE C: Security f or DNS Queries DNS SE C is sho rt for Domain Name Sys tem Secu rity Exte n- sions. As the name says, this is an extension of D NS, the do - ma in na m e sys te m. DNSS EC ensures th at both the DNS ser ver and the informa- tion returned by t he DNS ser ver are auth entic, or gen uine.
42 IPv6: The New Internet Protocol 8.8 I Pv6: The New Internet Protocol IPv6 stands for Internet p rotocol version 6 and is the succes- sor to IPv4. The FRI TZ!Bo x sup ports the new IPv6 web pr otoco.
IPv6: The New Internet Protocol 43 Setting Up IPv6 in the FRITZ!Box 1. Open th e FRITZ !Box user inter face. 2. Enab le the e xpert set tings in the “Sy ste m / Expert Mode” menu. 3. Then sele ct the “I nternet / A cc ount Info rmation” menu .
44 The FRITZ!Box a s a WLAN Base Station 9 The FRITZ!Box as a WLAN B ase Station The FRITZ!Box supports WLAN (Wireless Loc al Area Network) technolo- gy. In this chapter you will learn how you can use WLA N with the FRITZ!Bo x. 9.1 S ecurity Security is of utmost impor tance within radio netw orks.
Setting Up Night Service for WLAN 45 Guest Access Prope rt ies • The g uest rad io netw ork is a separate radio netwo rk with its own n ame (S SID). It i s independent of the wire less netwo rk of the FRI TZ!Bo x that int egrate s comp uters in the ho me n etwork .
46 Setting Up Night Service for WLAN Switching Ni ght Ser vice for WLAN On and Off 1. Open th e FRITZ !Box user inter face (see page 25 ). 2. Sele ct the “S yste m / Night Servi ce” me nu. 3. Enable the “ Use schedul e for WLA N radio netw ork” op- tion .
Increa sing the Range of the WLAN C onnection 47 9.4 Increas ing the Rang e of the WLAN C onnection The r ange of a WLA N radi o network is i nfluen ced b y variou s external circ umstances.
48 Increa sing the Range of the WLAN C onnection Setting Up a WDS T o use WDS (Wireless Dist ribution Sy stem) to increase the range o f your WLAN radio network, you need another WLAN base stat ion in addit ion to the F RITZ !Box. This can be a sec- ond FRITZ!Box or any other WLAN base st ation that s upports WDS.
WLAN S tanda rds 49 • All WDS connectio ns betw een the W DS base station and the WDS repeaters must be secured using the same encry ption (e. g. WP A/WP A2).
50 WLAN S tanda rds Standards f or the Throughput Rate Data Thr oughput The throu ghputs listed different iate betw een gross and n et transmi ssion rat es. The net speed describes the t ransmis sion rate of the us er da ta. The FRITZ!Box supports your choice of the standards IEEE 802.
WLAN S tanda rds 51 IEEE 80 2.11n This standard al lows for high throughput rates and ranges. The FR ITZ!B ox suppo rts 802. 11n i n the 2.4- GHz fr equen cy band, or, if desired, also in th e 5-GHz freque ncy band.
52 WLAN S tanda rds Make a note of which st andards the WLAN d evic es in your network are compati ble with and then adjust the FRITZ!Box settings according to the following information : • Y our rad io network in tegrate s only WL AN devic es that are c ompatib le wi th one or both of the f ollo wing st an- dards: 802.
WLAN S tanda rds 53 • Y our rad io network in tegrate s only WL AN devic es that are c ompatib le wi th one or both of the f ollo wing st an- dards: 802.11 n 802.11 a Set the f ol lowin g mode in th e FRITZ!B ox: Mode: 802.11 n+a The 5- GHz frequency band will be used.
54 Frequency Ranges 9.6 Frequency Ranges WLAN uses the frequency ranges at 2.4 GH z and 5 GHz as its trans missi on ran ge. With the FRI TZ!Box you can establish WLAN connect ions i n ei- ther the 2.4-GHz o r the 5-GH z frequency range. 2.4-GHz Frequency Band In th e 2.
Frequency Ranges 55 bab y monito rs, micr owa ve ov ens). Should prob lems wit h in- terfe renc e persi st de spite t his fu nction, t ry to identi fy the sourc e of interfe rence and switch it off manually .
56 Frequency Ranges channels already being used by other WLANs in the vicinity , the FRITZ!Box automatic ally switches temporari ly to a chan- nel with 20 MHz band width. Greater bandwidt h provides for higher data throughput: Increa sing bandwidths also increases the probability of inter - ference by wireless net works in th e vicinity.
Frequency Ranges 57 Allocation o f the WLA N Channels in th e 5-GHz Range Channel Frequency (GHz) Channel Frequency (GHz) 36 5.18 108 5.54 40 5.20 112 5.56 44 5.22 116 5.58 48 5.24 120 5.60 52 5.26 124 5.62 56 5.28 128 5.64 60 5.30 132 5.66 64 5.32 136 5.
58 The FRITZ!Bo x Home Network 10 The FRITZ!Bo x Home Network The FRITZ!Box c onnects your network device s, USB devices and stor - age device s in what we call a FRITZ!Box home network . In the home networ k the FRIT Z!Bo x mak es data lik e ima ges, mus ic and vi deos available to all connected users and allows them to share a prin ter.
The FRITZ!Bo x Home Network 59 For more inform ation about how to ac cess the memory in your FRITZ!B ox home networ k safely and convenientl y , se e the chapte r Accessin g US B M em or y fro m p age 7 2 .
60 Network Devices in the FRITZ!Bo x Home Network 11 Netwo rk Devic es in the FRITZ!Box Home Net work All network devic es c onnected w ith the FRITZ!Bo x c omprise a ne twork. Ne twor k d evices incl ud e, fo r in stan ce, compu ters , gam e con so les a nd smartphones.
Network Settings in the FRITZ!Box 61 For each user and each network devic e, you find an entry in the ne twork ove rview. T he columns have the follo wing mean- ings: Alw ay s Ass igning the Same IP Addr ess The edi ting mod e for networ k devices includes t he setting “Alw ays ass ign this netwo rk devi ce the s ame IP addre ss”.
62 Network Settings in the FRITZ!Box Star ting th e Computer – Wake on LAN The e diting mode for n etwork devices that are conn ected with the F RITZ! Box via a networ k (L AN) p ort incl udes the “S tart Computer” b utton. Use th is butt on to star t compute rs tha t supp or t wake on LA N.
Network Settings in the FRITZ!Box 63 IP Address in the FRITZ!Box Upon d elivery th e FRITZ !Box is assigned the following IP ad- dress: 192.16 8.178. 1 If you would like to change the IP address, please read through t he following se ctions.
64 Network Settings in the FRITZ!Box Every tim e the op erating system on a computer connected with FRITZ!Box is started, the D HCP ser ver assigns it an IP ad- dress from the IP address range of t he DHCP ser ver .
Network Settings in the FRITZ!Box 65 In th e case of the p reset IP add ress of the FR ITZ!Box, the fol- lowing IP addresses are avai lable for assignment to the c om- puters: C hanging Network Setting s In ord er to chang e the netw ork setting s of the FRI TZ!Bo x, the Ex pert Mode mu st be enab led i n the us er int erfa ce: 1.
66 Obtaining an IP Addres s Automatic ally Here is how to change the UPnP settings: 1. Open th e FRITZ !Box user inter face (see page 25 ). 2. Make sur e that the exper t mode is enabled in the “Sys- tem / E xper t Mode ” menu . 3. C onfigu re th e UPnP set tings in the “Home N etwork / Net- work” menu on the “Progr ams” page.
Obtaining an IP Addres s Automatic ally 67 Prope rti es of the Inte rnet pr otocol (TCP/ IP) 7. C onfirm your selection by cl icking “OK”. Repeat steps 5 throug h 7 for the “I nternet P rotocol Ve r s i o n 6 ( T C P / I P v 6 ) ” a s w e l l .
68 Obtaining an IP Addres s Automatic ally 6. On the “General” tab, enable the options “Obtain an IP address automatical ly” and “Obtain DNS server address autom atical ly”. Prope rti es of the Inte rnet pr otocol (TCP/ IP) 7. C onfirm your selection by cl icking “OK”.
Obtaining an IP Addres s Automatic ally 69 Prope rti es of the Inte rnet pr otocol (TCP/ IP) 5. C onfirm your selection by cl icking “OK”. The computer n ow receives an IP address from th e FRITZ! Box. Obtaining an IP Addres s Automatically in Mac OS X 1.
70 Obtaining an IP Addres s Automatic ally Obtaining an IP Addres s Automatically i n Linux For com prehe nsive infor mation and tips on the topic of n et- work settings in Linux, see, for example: http://www .tldp.org/HOWT O/NET3-4-HOWTO-5.html FRITZ!Box 3270-en.
USB Devices in the FRITZ!Bo x Home Network 71 12 USB Devi ces in t he FRITZ!Box Home Network The FRITZ !Box h as a USB po r t to which yo u can c onnect v arious USB de vices . All ne two rk devi ces in t he F R ITZ !Box hom e n etw ork can use these USB d evic es join tly and sim ultane ously .
72 Using US B Devices Sa fely device is guaranteed o nly with the USB re mote connec- tion of th e FRITZ!Bo x (see also: Sharing a USB Printer on page 73 ).
Sharin g a US B Prin ter 73 • For ac cess to media dat a like mus ic, images and videos avai labl e on the me mory or on storag e medi a of the FRITZ!Bo x you can en able the FRITZ!Bo x media server .
74 Sharin g a US B Prin ter Usi ng a USB Print er with FRIT Z!Bo x USB Remote C onnection C onfigu re the USB pri nter on the FRITZ !Box w ith the FRI TZ!Bo x USB remote c onnection if • the USB prin ter is an all-in- one devi ce (fax/printe r/scan- ner) and th e entire range of functions is to be used.
Sharin g a US B Prin ter 75 Setting Up a USB Prin ter in Windows 7, Vist a and XP 1. Click “Star t / Control Panel” an d select t he pri nter cate- gory of yo ur oper ating sys tem: – “Devices and Prin ters” ( Windows 7 ) – “Printers” (W indows Vi sta) – “Printers and Faxes” (Wi ndow XP) 2.
76 Sharin g a US B Prin ter Setting Up a USB Prin ter in Mac OS 10.5 1. C lick in the dock on “Sy stem s ettings ”. 2. Cl ick “Print & Fax”. 3. Cl ick the “+” sign. 4. Cl ick “IP P rinter”. 5. In th e “Pro tocol” d rop- down list, sele ct th e entr y “HP Jet Direct – Soc k et”.
Sharin g a US B Prin ter 77 C onfiguring a USB Printer w ith FRITZ!Box USB R emote Co n n e c t i o n If you are using a n all-in-one device or would l ike to use the convenience features of a USB pri nter connected to the FRITZ!Bo x, we recommend instal ling the FRIT Z!Box USB r e- mote conn ection software.
78 Sharin g a US B Prin ter Enabling the FRITZ!Box USB R emote Connection 1. Open th e FRITZ !Box user inter face. 2. Click “Expert Mode” and enable th e exper t settings. 3. Cl ick “Home N etwork / USB Dev ice s / USB Remote C on- nection”. 4.
Saving Energy with the FRITZ!Bo x 79 13 Savi ng Energy with th e FRITZ!Bo x Th e F RIT Z! Box co mbi ne s a v ar iet y of de vice s i n o ne devi ce: VDS L a nd ADS L modem, WLAN r outer a nd media server . Thi s mea ns that you generally use much less power with th e FRITZ!B ox than you would with several separate devic es.
80 Saving Energy at the LAN P or ts 13 .3 Sav in g En ergy at t he LAN P ort s For the in dividual LA N por ts of your F RITZ!Box you can conf ig- ure various operation modes.
Help in Case of Errors 81 14 Help i n Case of Er rors This chapter provi des assist ance if you are not able to open the us er interf ace of y our FR ITZ!Bo x or are h aving pr ob lems with the DSL or WLAN conne ction.
82 The User Interfac e Does Not Open 5. Click “Internet / DSL I nformation” in the men u and se- lect the “ Line Sett ings” tab. In the “A nnex Se tti ngs” s ec- tion, m ake su re that th e annex worki ng on you r DSL li ne is set. Save your settings by clicki ng “Appl y”.
The User Interfac e Does Not Open 83 C hecking th e Cabl e Co nnections The FR ITZ!Box us er inter face is not d isplayed in yo ur web browser. The cable co nnections are not secure. Make su re that all cables are plugged in securely. C hecking Name Re solution The us er int erfac e of the FRIT Z!Bo x ca nnot be opene d by entering fritz.
84 The User Interfac e Does Not Open If you still cannot open the user in terface by entering fr it z. box or by 192.16 8.178. 1 , use the fixed IP address of the FRITZ!B ox as describe d on pa ge 8 7 . Dis abling Dia l-up C onnections The us er int erfac e i s not op ened; a w indow for a di al-up connection appears instead.
The User Interfac e Does Not Open 85 The ch eckma rk wi ll be remov ed and I nterne t Expl orer w ill switch to online operation. C hecki ng the Pro xy Setting s The user in terface does not ap pear in the window of your we b browser. The pr oxy sett ings of t he web bro wser pr event the user int er- fac e fr om being op ened.
86 The User Interfac e Does Not Open C onfigure the web browser so that the ex ecution of scripts is allowed in th e user in terface. Using the example of th e Interne t Explorer 8: 1. Select the “Security” settings page under “T ools / Inter- net Opt ions”.
The User Interfac e Does Not Open 87 Opening the User Int erfac e of the FRI TZ!Bo x The F RITZ!Bo x is eq uipped w ith a fi x ed IP addr ess th at ca nnot be changed. The FRITZ!Box alw ays can be reached at this IP address. This fix ed IP address is: Proc eed as fo llow s to open the FRITZ! Box u ser in terf ace u sing this IP add ress: 1.
88 Canno t Es tabli sh a WL AN Connec ti on 14.3 Cannot Establ ish a WLAN C onnection If you are not able to establish a WL AN connect ion betw een your computer and the F RITZ!Box, then please under tak e the following measures to seek the source of the error and re- solve it.
Canno t Es tabli sh a WL AN Connec ti on 89 Announcing t he Name of the Radio Network The WL AN dev ic e cann ot fin d the wi rele ss ne twork of th e FRITZ!Box . The nam e of the wirel ess netwo rk of the FRITZ !Box i s con- cea l e d. In th e WLAN set tings of t he FRIT Z!Box, enable the “ Name of the r adio netw ork vis ib le” option.
90 Canno t Es tabli sh a WL AN Connec ti on 3. Enter fritz.box in the addre ss fi eld. 4. In th e “Inter faces” area on the “Over view” page, select “WLAN”, or se lect the “WL AN” menu i n the navigation bar on t he left . 5. Open th e “WLA N / Security” menu.
Canno t Es tabli sh a WL AN Connec ti on 91 If the attem pt to co nnect to the W LAN using t he non -encr ypt- ed connecti on is not succes sful ei ther, check th e installation of th e WLAN de vice and contact the man ufacturer of th e WL AN d evice if nece ssar y.
92 Canno t Es tabli sh a WL AN Connec ti on Ruling Out In terferen ce C aused by Othe r Wireless Networks If th ere ar e other de vic es in the imme diat e vic inity of you r FRITZ!Box that use th e same frequency band , simultaneous use of frequen cies can result in mutual inte rference (for ex- ample, fluc tuations or i nterrupted connecti ons).
Canno t Es tabli sh a WL AN Connec ti on 93 7. Cl ick the “Apply” bu tton. 8. Rem ov e the netw ork c ab le and c heck w hethe r interf er - en ce conti nu es to occur.
94 T aking the FRITZ!Box out of Oper ation 15 T aking the FRIT Z!Bo x out of Oper ation In this chapter you rec eive tips and r ecommendations for taking the FRITZ!Bo x out of op eration. 15.1 Restoring the FRITZ! Box Factory Settings Rest ore the facto r y settings of th e FRITZ !Box.
Unin stal ling So ftware 95 15.2 U ninstal ling Software Additional software for the FRITZ!Bo x is avai lable on the web pages of A VM at www.avm .de/en/ downlo ad . If you have installed supplem entar y programs on one o r more computers, unin stall the soft ware using the contr ol panel of your Windows operating sy stem.
96 T echnical Specifications 16 T e chnical Specifications 16.1 Ports a nd Inter fac es • DSL mo de m i n accor dance wit h sta nda rd I TU G .99 2. 1 Annex A and B (G.dmt) , ITU G.9 92.3 Anne x A and B (ADSL2), ITU G.992 .5 Annex A and B (ADSL2+), ITU G.
User Interface and Dis play 97 16.3 User Interfac e and Displ ay • Settings and status mes sages v ia a web browser on a conn ecte d com put er • Five L EDs in dicate t he con dit ion of the dev ice 16.4 P hys ical Spe cific ations • Dimensions (W x D x H): ap prox.
98 Cust omer Service 17 Customer Ser vice Be it product do cumentation, frequently asked questions (FAQs) or support: this chapter presents information on all important service topics.
Support from the Suppor t T eam 99 Frequen tly Asked Q uestio ns (FAQs ) W e would like to make our products as easy to use as poss i- b le. If y ou sti ll hav e prob lems, some times y ou nee d jus t a tip to reso lve them. In our FAQs you w ill find answers to the q uestions users ask about our product s most often.
100 Manufac turer’ s Warranty Support by E-mail Y ou can send us an English-language e-mail request at any time using the “S ervice” area of o ur web site. The “Se rvice” area can be reac hed at: www .avm. de/en/se rvice 1. Select th e product f or which y ou need su pport from the “Support” area.
Manufac turer’ s Warranty 101 or recommence ment of the warranty period. If we reject a w ar- ranty cl aim, this claim l apses no l ater than s ix months after bein g reje cted by us.
102 AV M Products for the FRITZ!Box 18 A VM Pr oducts for th e FRITZ!Bo x Here we introduce additional devic es by AV M that are designed to be used in combinatio n with your FRI TZ!Box 32 70. FRITZ!Powe rline 500E With FRITZ!Po werline 500E your electric al outlet is transformed into a secure network line.
AV M Products for the FRITZ!Box 103 FRITZ!WLAN USB Stick N FRITZ!WLAN USB Stick N c onnects your co mputer eas ily and safely with your FRITZ!Box WLAN and other compatible WLAN routers: • USB stick for WLAN N with u p to 300 Mbit/s • WLAN support for either 2.
104 AV M Products for the FRITZ!Box FRITZ!WLAN USB Stick FRITZ!WLAN USB Stick c onnects your comp uter easi ly and safely with any WLAN router: • USB stick for WLAN N wi th up to 150 Mbit/s • Also sup ports the WLAN sta ndards 802.11g and b • WLAN su pport for 2 .
AV M Products for the FRITZ!Box 105 FRITZ!WLAN Repeate r N/G With the FRITZ!WLAN Rep eater N/G the range of the w ireless net- work can be ext ended quickly and easi ly: • C ompatible with all conventional WLAN routers (802.11n/g/b/a radio st andards) • WLAN support for either 2.
106 AV M Products for the FRITZ!Box FRITZ!WLAN Repeate r 300E With the FRITZ! WLAN Repe ater 300E the rang e of the wirele ss net- work c an be conveniently extended: • C ompatible with all conventional WLAN routers (802.11n/g/b/a radio st andards) • WLAN support for either 2.
107 Legal N oti ce Legal N otice This doc umentat ion and the sof tware it de scrib es are pro tected b y copy right. A VM grant s the non- ex clusi ve rig ht to us e the softw are, whic h is s upplied e xclu siv ely in o bject code fo rmat.
108 Decla ration of CE C onformit y The manuf actur er AVM G mb H Alt-Mo abit 95 10559 Berlin herewith declares th at the prod uct FRITZ!Box 3270 ADSL WL AN ro uter comp lies with th e foll owing dire.
109 Dis pos al Inf ormat ion In acc ordance with European regulat ions and the W aste Elec- trical and Electron ic Equipm ent A ct (WE EE), th e FRITZ!Box 3270, as well as all devic es and ele ctronic compo- nents contained i n the package, may not b e disposed with household waste.
110 Dri llin g T empl ate See th e next pa ge for a drilli ng te mplate. Use the dr illing te m- plate as a guide to mark the holes ne eded to mount the FRIT Z!Box o n a wall. Be sur e to print ou t the pag e with the dril ling te mpla te in its original size, or 100%.
FRITZ!Box 3270-en.fm Seite 111 Mittwoch, 14. März 2012 2:44 14.
112 Glo ssar y Glo ssar y ADSL shor t fo r Asym metric Digi tal Subs criber Line ADSL (G.9 92.1/ G992.2) was develop ed on t he basis of DSL technolo gy in orde r to satisf y th e increasing d emand for high - er throughput rates duri ng uploading and downloading.
Glo ssar y 113 ADSL2+ offe rs a double d frequen cy range used fo r down- st rea m tr ansmi ss ion, an d thus do ubl e the ma ximu m band - width achievab le for downstream to 24 Mbit/s.
114 Glo ssar y DHCP shor t for Dynamic Ho st C onf iguration Proto col DHCP i s a prot ocol fo r dyn amica lly neg otiat ing the oper ating par ameter s of the T CP/IP pr otoc ol ( see glossary ). Th e com- pute rs i n a loca l IP net wor k (D HC P cl ien ts) access the DH CP server as part of their operating systems’ start proc edure.
Glo ssar y 115 This hierarchic al system of DNS ser vers is known a s the Do- main Name Syst em. The ad dresses of the DNS servers at which t he D omain Na me Ser vice is to inqui re by default ge n- erally are handed over to the computer by the Internet Service Provider auto matically when ever a connecti on to th e Intern et is e sta bl is he d .
116 Glo ssar y splitter co nducts tele phone signals to your analog t ele- phones or to the NT . DSL signals ar e sen t on to the DSL mo- dem or DSL router. dynamic IP address A dy nami c IP addr ess i s an IP addr ess v alid on ly fo r the du ra - tion of on e Internet or network ses sion.
Glo ssar y 117 Within IPv4 networks, some firewalls also integrate addition- al concepts like IP masquerading and NA T to decouple data traffic by di stinguishing strictly between the internal and ex- ternal n etwork .
118 Glo ssar y If a computer wants to t ransfer data pack ets to a computer in anoth er ne twor k, it m ust f irst tran smit the pa cket to th e gate - way .
Glo ssar y 119 IP shor t fo r Inter net P rotocol The I P Inte rne t Protocol is the m ost im por tant ba sic pr otocol for the co ntr ol of d ata e xc hang e in loc al network s and i n the Intern et.
120 Glo ssar y IPv4 addresses are 32 bits long, such that IPv 4 offers an ad- dress space of 2 32 IP addresses, or just over four bi llion. The lates t estimates suggest that the last IPv4 addresses will be as signe d by the beginni ng of 2012. The suc ce ssor p rotoc ol to IPv4 is IPv6.
Glo ssar y 121 NA T short for Network Address T ranslation NA T is a te chnique used within IPv 4 networks. N A T is used i n routers to repl ace the address information in data packets with ne w address in formatio n. A typical a pplicatio n for NA T is rou ters that c onne ct loc al netwo rks w ith the In ternet.
122 Glo ssar y is also a way of preventing any Tr ojans (malicious applica- tions opening backd oors on computers) that m ay have infect- ed your computer from re ceiv ing data o n por ts it created as means of accessing your computer for potent ially damaging activities.
Glo ssar y 123 netw orks. An IP addres s may onl y be as signe d once wi thin the local network. A private IP add ress may ex ist in any num- ber of ot her local n etwork s. publ ic IP ad dr ess A public IP address is an IP address ( see gloss ar y ) valid in the Interne t.
124 Glo ssar y subn et mask The subnet mask indicates which part of an IP address ( see glossa r y ) is the n etwork address and which t he address of the computer. The network address defines what is calle d the subn et . subn etwo rk A loc al IP netw ork can c ons ist of one subnetwork or b e divi d- ed into multiple subnetworks.
Glo ssar y 125 TR-069 TR-069 is a techn ical di rectiv e that s impli fies the aut omatic configurat ion of I nterne t access devices like the F RITZ!B ox.
126 Glo ssar y upda te A mo re re cent versio n of so ft ware o r firmware is called an up- date. U pdates a re of ten fre e of charge, resolve m inor pro- gramming errors, and sometime s also offer new funct ions. upli nk po rt The uplink port on a hub or switch is designed for conne cting another hu b or switch, or a router .
Glo ssar y 127 UPnP A V shor t for U niversal Plug and P lay Audi o/Vid eo UPnP A V is a UP nP specif ication for the int eracti on betw een the media ser ver , playback devices and devic es control ling the stream ing (transmitting a data st ream) of audio, imag e and vid eo data w ithin netw orks.
128 Glo ssar y VPN shor t f or Vi r tual Pr ivate Ne two rk VPN serves t o integr ate devi ces fro m a neighborin g network into y our own network, w ithout th e networ ks ha ving to be compatible with each other.
Glo ssar y 129 support what is known as the SIP standard. SIP i s the current standard defined fo r V oI P by the IET F (Internet Engineer ing Ta s k F o r c e ) .
130 Index A access rights user i nterface . . . . . . . . . . . . . . . . . 26 access rules . . . . . . . . . . . . . . . . . . . . . . 33 accessories . . . . . . . . . . . . . . . . . . . . . 102 ambient condit ions . . . . . . . . . . . . . . . . 97 autocha nnel .
131 I impr int . . . . . . . . . . . . . . . . . . . . . . . . . 107 infor matio n in the In ternet FAQs . . . . . . . . . . . . . . . . . . . . . . . . 99 videos . . . . . . . . . . . . . . . . . . . . . . . 98 instruct ions handlin g . . . . . . . .
132 S saving en ergy . . . . . . . . . . . . . . . . . . . . 79 secu rity ope rating i nstruction s . . . . . . . 13, 13 user i nterface . . . . . . . . . . . . . . . . . 26 WLAN . . . . . . . . . . . . . . . . . . . . . . . . 44 settings IP ad dress .
Een belangrijk punt na aankoop van elk apparaat AVM Fritz!Box 3270 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen AVM Fritz!Box 3270 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens AVM Fritz!Box 3270 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding AVM Fritz!Box 3270 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over AVM Fritz!Box 3270 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van AVM Fritz!Box 3270 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de AVM Fritz!Box 3270 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met AVM Fritz!Box 3270 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
