Gebruiksaanwijzing /service van het product Fritz!Box 3370 van de fabrikant AVM
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© AV M GmbH · Alt-Mo abit 95 · 10559 Berlin · T elefon 030 39976-0 · info@avm.de www.avm.de Installation and Operation FRITZ!Box 3370 Inst alla tion and O p eration.
FRITZ!Box 3370 2 T able of C ontents Symbols and Highlighting . . . . . . . . . . . . . . . . . . . . . . . . . 6 1 The FRITZ!Box 3370 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2 Ports, Interfaces, Buttons and LEDs . . . . . . . .
FRITZ!Box 3370 3 7 C onfiguring an Int ernet Con nection in the FRITZ!Bo x . . . 31 7.1 Co nfiguri ng an Interne t C onnection f or DSL . . . . . . . . . . . . . . . . . . . . 31 7.2 C hanging t he Annex Sett ing of the FRI TZ!Bo x . . . . . . . . . .
FRITZ!Box 3370 4 12 The FRITZ!Box Home Networ k . . . . . . . . . . . . . . . . . . . . . . 68 13 Network Device s in the FRITZ!Box Home Network . . . . . . 70 13.1 Netwo rk Settings i n the FRITZ!Bo x . . . . . . . . . . . . . . . . . . . . . . . . .
FRITZ!Box 3370 5 18 T ech nical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 106 18.1 Ports and Int erfac es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 18.2 Rout er Fun ctions . . . . . . . . . .
FRITZ!Box 3370 6 Symb ol s a nd Hi g hli g ht in g Symbols and emphasized text are used to mark certain info rmation in this m anual. Symbol s Highlighting This symbol marks useful h ints and tips. This sym bol indicates important instructions that mu st be observed to a void malfunctions.
The FRITZ!B ox 337 0 FRITZ!Box 3370 7 1 The FRITZ!Bo x 3370 W elcome! We are glad you decided on a FRITZ!Box. The FRITZ!Box 3370 is the hub of your home network , connecting your computers and n et- work dev ice s with the I nternet. Y ou c an oper ate the FRI TZ!Bo x on a DSL or VDSL line as an I nternet router.
FRITZ!Box 3370 8 Port s, Int erfac e s, But ton s and LED s 2 Ports, In terfac es, Button s and LEDs This chapter desc ribes the ports, interfaces, buttons and LEDs of the FRITZ!Bo x.
Buttons FRITZ!Box 3370 9 2.2 Buttons The FRIT Z!Box has two buttons on the upper s ide of t he hous- ing. FRITZ!Box buttons WLAN Button With the WL AN butt on you c an turn t he WLAN f unctio n on and off and conne ct wireless devices with th e FRITZ!B ox by WPS.
FRITZ!Box 3370 10 LEDs 2.3 LEDs Fiv e LEDs are b uilt int o the top of the FRITZ! Box 3370 , which flas h or light up to display various c onnection statuses and events.
Before Y ou Connect the FRITZ!Bo x FRITZ!Box 3370 11 3 Before Y ou C onnect t he FRITZ!Box • Check th e contents of your FRIT Z!Box package. See the sectio n Contents of th e FRITZ !Box Packa ge on page 11 for more informa- tion. • Make sure that the requiremen ts for connecting and op erating the FRITZ! Box hav e been met.
FRITZ!Box 3370 12 Security and Hand ling • for connecting computers via WLAN: computer with WL AN suppor t (compliant with IEEE 802.11n, IEE E 802.1 1g, IEEE 80 2.11a or IEEE 802.11b). C omputer s th at do not hav e integr ated WLAN can be equi pped with W LAN suppor t by in stalling a WLAN device lik e a FRITZ!WLAN USB Stick N, for in- stan ce.
Security and Hand ling FRITZ!Box 3370 13 • Make sur e that the ventilation slits on the FRI TZ!Box housing are alwa ys unobst ructed. The ventilation slits provide for air c ooling. – The FRITZ!Bo x should not be pl aced on a carpet or on upholstered furniture.
FRITZ!Box 3370 14 Security and Hand ling • Make sur e to keep sufficient distance fro m potential so urces o f in ter fere nce l ike mi crowav e dev ices or el ec- tri c devi ce s with lar ge met al hou sin gs.
Co nnecting the FRITZ!Box FRITZ!Box 3370 15 4 C onnec ting the FR ITZ!Bo x • Connect t he FRIT Z!Box to the po wer supply . • Connec t the F RITZ!B ox to your Inte rnet conne ctio n. This chapter tells you how. 4.1 C onnecting to Electric al Power C onnecting to the power supply 1.
FRITZ!Box 3370 16 Co nnecting to the Internet C onnecting to th e DSL Line C onnecting to a telephone socket 1. Pick up th e DSL cable (gray) included i n the package. The cable has an RJ45 conn ecto r on both ends . 2. Insert on e end of th e cab l e in to the so ck et on t he FRITZ!B o x lab eled “DSL”.
Co nnecting the Comp uter to the FRITZ!Box FRITZ!Box 3370 17 5 C onnec ting the C omputer to t he FRITZ!Box Y ou can connect a computer with the FRI TZ!Box eith er using a network cab le or wi reles sly ov er WLAN. 5.1 C onnectin g C o mputers to the L AN Port Co nnecting a computer to the FRITZ!Box using a network cable 1.
FRITZ!Box 3370 18 Co nnecting Comp uters to the LAN Port C onnectin g More Computers to the LAN Por ts Additio nal cables are required to connect fur ther computers. In purchas ing a L AN cable, note t he instructions in th e sec- tion Network C able on page 107 .
Co nnecting Comp uters Wireless ly over WLAN FRITZ!Box 3370 19 5.2 Conne cting Compu ters Wire lessly over WL AN Using WLAN radio technology you can connec t multi ple com- puter s with the FRITZ!Bo x wir elessl y .
FRITZ!Box 3370 20 Co nnecting Comp uters Wireless ly over WLAN Est ablishin g a WLAN Conne ction with A VM Stic k & Surf If you use a F RITZ!WLAN U SB Stick from AVM as the WL AN de- vice, you can use A VM Stick & Surf to establish a secure WLAN connecti on quickly and conveniently .
Co nnecting Comp uters Wireless ly over WLAN FRITZ!Box 3370 21 WPS with the Push-button Metho d T h e p u s h - b u t t o n m e t h o d (W P S P B C ) c a n b e u s e d i f y o u r W L A N device is equipp ed with a WPS bu tton, or if WPS c an be en- abled via the control software of the WLAN device.
FRITZ!Box 3370 22 Co nnecting Comp uters Wireless ly over WLAN Th e FR ITZ! Bo x Sp ec ifie s t he P IN 1. Open th e FRITZ !Box user inter fac e. 2. Select the “WLAN / Security” menu. 3. Go to t he “WPS Qui ck Co nnect ion” page. 4. Enabl e the setti ng “WPS e nabled” .
Co nnecting Comp uters Wireless ly over WLAN FRITZ!Box 3370 23 T ran sferring the WLAN Securi ty Setting s Manual ly The WLAN security settings for WLAN devices can also be transferred manually . Manu al tr ansfer is unavoi dable if a WLAN dev ice does not support any me thods for t ransferrin g the se curity sett ings automat ically.
FRITZ!Box 3370 24 Co nnecting Comp uters Wireless ly over WLAN 3. C onfirm y our en tries using th e relev ant bu tton in th e us- er interfac e (for ins tance, “OK” or “C onnect”). Now y our W LAN dev ice an d the FR ITZ!Bo x ar e conn ected w ith each other wirel essly .
Co nnecting Comp uters Wireless ly over WLAN FRITZ!Box 3370 25 The W LAN connection between your WL AN device and t he FRITZ!B ox will be established. W e strongly recommen d using a WLAN device that suppor ts WP A or WP A2 (for ins tan ce, a FRITZ !WLAN US B Stick from AV M) .
FRITZ!Box 3370 26 The FRITZ!Bo x User Int erface 6 The FR ITZ!Box U ser Inter face The FRITZ!Box has a user interfac e you can open in a web browser on your computer. In the u ser in terf ac e you c an s et up the FRITZ !Bo x, en able or di sab le functions and receive info rmation on the F RITZ!Box and on your connec- tions.
Overview: Everything at a Glance FRITZ!Box 3370 27 6.2 Overview: E verything at a Glanc e All impor tant i nformati on abou t the FRITZ!B ox is displayed di - rectly on the “Over view” page of the FRITZ!Box user interface. By clicking the l ink ed e ntries you can jump from this page to the correspondin g menus and confi gure settings th ere.
FRITZ!Box 3370 28 Standard V iew and Advanced View In the lower area of th e window, the in formation is rounde d out by the last t elepho ne calls co nducte d, th e list of connect- ed devices like computers, network storage and telephones, and th e last tele phone book en tries to be edited .
Protecting the U ser Interface w ith a Pa ssword FRITZ!Box 3370 29 Setting Up Passwor d Protectio n As long as no pas sword protect ion has been set up, ever y time you open th e user in terface you will be prom pted to en - ter a passw ord. If you disab led t his m essage, her e is h ow to set password protecti on: 1.
FRITZ!Box 3370 30 Saving the FRITZ!Bo x Settings Logging Off the User Inter face When p asswor d prot ection is enabl ed, you c an log of f the user interfac e at any time. T o do so, click in the list of links. If you do no t click on the user inter face for a period of longer than te n minutes , you will be logged o ff automa tically.
Co nfiguring an Internet C onnection in the FRITZ!Box FRITZ!Box 3370 31 7 C onfi guring an Inte rnet C onnec tion in the FR ITZ!Bo x Once you have connected the FRIT Z!Box to your Internet conne ction.
FRITZ!Box 3370 32 Ch anging the Annex Sett ing of the FRITZ!Box C onfiguring the Internet Connection Without the Wizar d Y ou can also set up the Int ernet conn ection without t he Wiz- ard. 1. Open th e FRITZ !Box user interface (see page 26 ). 2. Select t he “Interne t / Account Information” me nu and enter your acc ount inform ation.
Co nfiguring the Internet Co nnection for the Mobile Commu nications Network FRITZ!Box 3370 33 7.3 C onfiguri ng the Internet C onnection fo r the Mobi le C ommunications Network With a USB mode m you c an al so est abl ish t he Int ernet c on- nect ion wi th you r FRITZ! Box 3370 via the mo bile c ommu nica - tions network.
FRITZ!Box 3370 34 Surfing the Net 7.4 Surfing the Net 1. Start a web browser on your c omputer. 2. Enter in t he address field the URL of the w eb page you would li ke to visi t, for ins tance www. avm.de/en . The requ ested Internet page is opened an d displayed.
Firmware Upda te: Updating the FRITZ!O S FRITZ!Box 3370 35 8 Firmware Up date: Updati ng the FR ITZ!OS A VM provides free upda tes of the firmware for your FRITZ!B o x. The fi rm- ware—called FRITZ!OS —is the softwa re stored in the FRI TZ!Box that con- trols all o f the F RITZ! Box functions .
FRITZ!Box 3370 36 Automatic Se arch for Update s and Updating FRITZ!O S 8.2 Autom atic Sear ch fo r Upda tes an d Upda ting FRI TZ!O S With the AV M se rvi c e “S earch for updates au tomati cally” you will alwa ys be in form ed abo ut th e lat est F RIT Z! OS up dat es fo r you r FRITZ!Box.
Automatic Se arch for Update s and Updating FRITZ!O S FRITZ!Box 3370 37 3. Scroll down to th e end of this page a nd cli ck the “ A VM Ser vic es” link. The “AVM Ser vices” page is ope ned. 4. Dis able the setting “FRITZ!Box searches for updates peri- odical ly” and save you r setting with “Apply”.
FRITZ!Box 3370 38 MyFRITZ!: Global Acce ss to the FRITZ!Bo x 9 My FRITZ! : Globa l Access to th e FRIT Z!Box MyFRITZ! is an web ser vic e by AV M with which you can ac cess you r FRI TZ!Box from anywh ere in the wor ld over the In ternet. • FR ITZ!NAS: W hen you use MyFRI TZ!, FRITZ! NAS is available ever y- where.
MyFRITZ!: Global Acce ss to the FRITZ!Bo x FRITZ!Box 3370 39 – For access to the FRITZ!B o x over the Internet, enter a FRITZ!Box Int erne t pas sword. This pas sword is re- quested by t he FRITZ!B o x when ever you want to ac- cess the FRITZ!Box via MyFRITZ!.
FRITZ!Box 3370 40 MyFRITZ!: Global Acce ss to the FRITZ!Bo x MyFRITZ! in the H ome Network Y ou can also use MyFRITZ! in the FR ITZ!Box home network. 1. Enter “m yfritz.bo x” in the addr ess field of your br owser . 2. Enter the Internet password for your FRITZ!Bo x.
FRITZ!Box a s an Internet Router FRITZ!Box 3370 41 10 FRITZ!Box as an Internet Route r The FR ITZ!Box connects computers in your home net work with t he Inter- net . This cha pter explai ns the pos sibilities offere d by using th e FRITZ!Box as an Internet router and how to tak e advantage of them.
FRITZ!Box 3370 42 Port Forwarding: Making Comp uters Acce ssible f rom the Internet The child protection featur e is available on ly if you have set up the Inte rnet connecti on in the FRITZ!B ox and established an Internet connection . Child protection is not availa ble i f yo u have configure d the FRI TZ!Box as an IP clie nt.
Port Forwarding: Making Comp uters Acce ssible f rom the Internet FRITZ!Box 3370 43 PING IPv4: The FRITZ!Box re sponds to ping inquiries from the Internet addres sed to the IPv4 a ddres s of the FRITZ!Bo x. IPv6: The FRITZ!Box re sponds to ping inquiries from the Internet addres sed to the IPv6 a ddres s of the FRITZ!Bo x.
FRITZ!Box 3370 44 Port Forwarding: Making Comp uters Acce ssible f rom the Internet Setting Up Port Forwarding in the FRITZ!Bo x • IPv4 : Port forwarding fo r IPv4 is set up in the “Internet / Permit A c cess” menu, on the “Po rt Forwardi ng” page.
Dynamic DNS: Name Instea d of IP Address FRITZ!Box 3370 45 1 0. 3 D yna m i c DN S : Na m e I n s te ad o f IP A dd r es s Dynamic DNS is an Internet service that mak es it possible for the F RITZ! Box to re main accessible fro m the Intern et at all times unde r a fix ed name , even tho ugh the public IP address chan ges.
FRITZ!Box 3370 46 Prioritization: Right of W ay for Internet Acces s 4. Select t he “Remote Access” page and set up d yn ami c DNS. For more information, see the Online Help.
Prioritization: Right of W ay for Internet Acces s FRITZ!Box 3370 47 Prioritized Applic ations Thi s categ ory is suit able for app licat ions that require a f ast re- action time (for example, company acc ess, terminal applica- tions, games).
FRITZ!Box 3370 48 VPN: Remote Acces s to the Home Ne twork • Disc ard low-priority packets in order to ensure the trans- mission of highe r-priorit y packets. T his algor ithm is used when ever more packets are su ppose d to be sent to the I ntern et than the upstrea m transm ission ra te of the Intern et connection allows.
VPN: Remote Acces s to the Home Ne twork FRITZ!Box 3370 49 Setti ng Up VPN in the F RITZ!Bo x 1. Open th e FRITZ !Box user inter fac e. 2. Enable the advanced view. 3. Select t he “Interne t / Permit Access” menu. 4. Select the “VPN” page. See th e Onlin e Help of the FRITZ! Box to set up VPN.
FRITZ!Box 3370 50 DNS Ser ver: Freely Selectable 10.7 DNS Server: Freely Select able DNS ser vers are preset in the FRITZ!Box for IP v4 and IP v6. These are the DNS ser vers assigned by the I nternet se rvice provider. For both IPv 4 and IPv6, the preset DNS server can be replac ed by a free DNS server.
IPv6: The New Internet Protocol FRITZ!Box 3370 51 The hom e user relies o n the aut henticity of the I P address re- t urned by the DNS s erve r. Auth entic means th at the response is the IP addr es s of the de si red web s ite, and not a fak ed IP address that leads to a f ake web si te.
FRITZ!Box 3370 52 IPv6: The New Internet Protocol IPv6- capable Ser vices in the H ome Network • FRITZ!NA S acc ess via SMB or FTP/FTPS • access to t he us er inte rface with h ttp or https over I.
Mobile Network: Repl ace Faulty DS L FRITZ!Box 3370 53 Setting Up IPv6 on the Computer Y ou can establish connections in t he IP v6 range of th e Inter- net on ly if IPv6 is ins tal led and e nab led on th e comp uter s in your ho me net wo rk . • IPv6 is already installed and enabled in the Windows 7 and Windows Vist a operating systems.
FRITZ!Box 3370 54 Mobile Network: Repl ace Faulty DS L 4. C onfig ure the settings for your Int ernet connection over the mobile communications netwo rk. For more informa- tion, se e the Online Help of the FRI TZ!Box. Acces s to th e Intern et is now guarante ed, even when the DSL co nn e ct i on fa i ls .
FRITZ!Bo x as a W LAN Bas e Station FRITZ!Box 3370 55 11 FRITZ!Box as a WLAN Base St ation The FRITZ!Box is a WLAN base statio n for WLAN de vices lik e noteb ooks, tablets o r smartphones. The FRI TZ!Box can establish WLAN connecti ons com pliant w ith the f ast WLAN N standard i n two diff erent fr equency bands at t he same tim e.
FRITZ!Box 3370 56 Conn ecting WLAN Devices Securely with the FRITZ!Bo x 2. Pres s the WLAN button on the FRITZ !Bo x until the “WLAN” LED begins flashing. Y o u hav e 2 minu tes for this task. 3. Y our WL AN device and the FRI TZ!Box now establish a se- cure W LAN connec tion auto matica lly.
Co nnecting WLAN Devices w ith the FRITZ!Box Guest Ac ces s FRITZ!Box 3370 57 11.2 C onnecting WLAN Devic es w ith the FRITZ!Bo x Gues t Acc ess With the FRI TZ!Box you can provide your g uests with an I nter- net c onnecti on of their ow n.
FRITZ!Box 3370 58 Switching the WLAN Radio Network On and Off by Schedule 11.3 Switching the WLAN Radio Network O n and Off by Schedule Y o u can swi tch the WLAN r adio ne twork of th e FRIT Z!Box au to- mati cally accord ing to a sch edul e.
Enlarging the WLAN R adio Network FRITZ!Box 3370 59 Y ou can extend the range of your WLA N radi o network w ith a WLAN rep eater . Or you can set up a second WLAN router, for instanc e a sec- ond FRITZ!Box as a WDS repeater . Expanding a WLAN Radio Network wit h a WLAN Repeat er Y ou can expanding your WLAN radio netwo rk with a WLAN Re- peate r.
FRITZ!Box 3370 60 WLAN—Getti ng T echnical 11.5 WLAN— Getting T echnical A wireless LAN radio network is based on standards defined by the Institute of Electrical and El ectronic Engi neers (IEEE). These standards descri be, for instance, the transmi ssion speeds, encr yption methods an d frequencies used in a wire- less LAN netwo rk.
WLAN—Getti ng T echnical FRITZ!Box 3370 61 IEEE 802.11a Because this standard wo rks ex clusively in th e seldom used 5-GHz range, i t offers th e opp or tunity to tran smit da ta rela- tively free of i nterference from exte rnal influences. WLA N de- vices t hat support 8 02.
FRITZ!Box 3370 62 WLAN—Getti ng T echnical Setting the Right St andard in the FRITZ!Bo x The through put rate that can be achieved in your WLAN radio network d epends on the WLAN standards used by the inte- grated W LAN devices. T hese WLAN standards mus t also be set in t he FRI TZ! Box.
WLAN—Getti ng T echnical FRITZ!Box 3370 63 • Y our rad io network in tegrate s only WL AN devic es that are c ompatib le with one or both of the f ollo wing st an- dards: 802.11 b 802.11 g Set the f ol lowin g mode in th e FRITZ!B ox: Mode: 802.11 b+g The 2.
FRITZ!Box 3370 64 WLAN—Getti ng T echnical The S tandard for Se curity IEEE 802.11i The WP A2 sec uri ty mech anis m is d efined in the IEEE 802.11i standard. WP A2 is an extensio n of the familiar security mech- anism WP A (Wi-Fi Protected Acce ss).
WLAN—Getti ng T echnical FRITZ!Box 3370 65 In the 2 .4-GHz freque ncy range the European regulatio n au- thorities have desig nated 13 channels for WL AN. A channel can have a bandwi dt h of 20 MHz (through put of up to 216 Mbit /s) or 40 MH z (throughput o f up to 450 Mbit/s).
FRITZ!Box 3370 66 WLAN—Getti ng T echnical monitors the select ed channel perio dically for higher-prio rity users, and, if necessary, sw itches to a different channel. Note that th e FRI TZ!Box wa its up to t en mi nutes, as l egally re- quired, b efore occupy ing a free channel.
WLAN—Getti ng T echnical FRITZ!Box 3370 67 Allocation o f the WLAN Ch annels in the 2 .4-GHz Range Allocation o f the WLAN Ch annels in the 5 -GHz Range Ch annel Frequ ency (GHz) Ch annel Freq uency (GHz) 12 . 4 1 2 8 2 . 4 4 7 22 . 4 1 7 9 2 . 4 5 2 3 2.
FRITZ!Box 3370 68 The FRITZ!Bo x Home Network 12 The FRITZ!Bo x Home Network Th e FR ITZ !B ox conn ect s yo ur ne two rk devi ces, USB de vices and sto rage d ev ic es i n wh a t w e ca ll a F RI T Z !B ox h o me n e tw or k .
The FRITZ!Bo x Home Network FRITZ!Box 3370 69 For more inform ation about how to ac cess the memory in your FRITZ!B ox home network saf ely and conveniently , see t he chapte r A ccessing US B Me mor y from page 83 . FRITZ!Box Name Y ou can assign an ind iv idu al name for your FRITZ!Box in the FRITZ!B ox user inter fac e.
FRITZ!Box 3370 70 Network Devices in the FRITZ!Bo x Home Network 13 Network Dev ices in the FRITZ!Bo x Home Network All networ k devices connected with the FRI TZ!Box comprise a netw ork. Ne twork devi ces in clu de, f or in stance , comp uter s, gam e con sole s and smartphones.
Network Settings in the FRITZ!Box FRITZ!Box 3370 71 For each user and each network devic e, you find an entry in the ne twork over view. The c olumn s have the following mean- ings: Acce ssi ng Net wo.
FRITZ!Box 3370 72 Network Settings in the FRITZ!Box Alway s Assigning the Same IP Addres s The edi ting mode for network de vices includes the se tting “Alw ays ass ign this networ k devic e the s ame IP ad dress ”.
Network Settings in the FRITZ!Box FRITZ!Box 3370 73 IPv 4 Settings in the FRI TZ!Box The IP v4 sett ings of the FRITZ! Box are preset upon de livery wi th the fol l ow ing val ues: The IP ad dress and.
FRITZ!Box 3370 74 Network Settings in the FRITZ!Box IPv 4 Ad dress in th e FRI TZ!Box Upon d elivery th e FRITZ !Box is assigned the following IP v4 address: 192.16 8.178. 1 If you would like to change the IPv 4 address, please read through t he following se ctions.
Network Settings in the FRITZ!Box FRITZ!Box 3370 75 Assigning the IP addresses via the DHCP server ensures that all of the computers connected wi th the FRITZ! Bo x are located in the sam e IP networ k.
FRITZ!Box 3370 76 Network Settings in the FRITZ!Box C hanging Network Setting s 1. Enab le th e adva nced view in the us er interf ace. 2. Select th e “Home Network / Ne twork” menu .
Network Settings in the FRITZ!Box FRITZ!Box 3370 77 Uniq ue Local A dresse s The c ommunic ation with in the loca l network ta kes p lac e via the Uni que Local Add resses (ULA). If no IPv6 In ternet connec- tion is established, th e networ k devices do no t have a ULA and co mmun ication between t hem is r estricte d.
FRITZ!Box 3370 78 Obtaining an IP Addres s Automatic ally Set up th e guest ac ces s as foll ows: 1. Open th e FRITZ !Box user inter fac e. 2. In the “H ome Network / Network ” menu, select the “Net- work Sett ings” page . 3. Enable the guest acce ss.
Obtaining an IP Addres s Automatic ally FRITZ!Box 3370 79 3. Wind ows XP : Under “ This connection uses the following items”, select “Internet Protoc ol (TCP/I P)”. Windows 7 and Windows Vista : Under “This conne ction uses the following it ems”, select “In ternet Protocol V er- sion 4 ( TCP/IP v4)”.
FRITZ!Box 3370 80 Obtaining an IP Addres s Automatic ally Obtaining an IP Addres s Automatically in Mac OS X 1. Sele ct the “S ys tem Pref erence s...” in the Ap ple menu . 2. In th e “System Preferen c es” window, click the “Net- work ” icon .
USB Devices in the FRITZ!Bo x Home Network FRITZ!Box 3370 81 14 USB Devi ces in the FRITZ!Box Home Network The FRITZ! Box h as tw o USB ports to which you c an connect v arious USB de vices. All n et work de vices in t he F RIT Z!B ox ho me n etw ork can us e these USB d evic es join tly and sim ultane ously .
FRITZ!Box 3370 82 Using US B Devices Safe ly device is guaranteed o nly with the USB remo te connec- tion of th e FRITZ!Bo x (see al so: Sharing a USB Printer on page 84 ). • Y ou ca n conn ect a USB hub to the FRI TZ!Bo x and us e up to four USB devices at this hub.
Acces sing USB Memo ry FRITZ!Box 3370 83 1. Start a web browser. 2. Enter “fritz.bo x” in the addres s line. 3. Go to the “Hom e Network / St orage (NA S)” and select the “S ecurity” tab. 4. C onfigure the acc ess rights and pa ssword prot ection.
FRITZ!Box 3370 84 Sharin g a US B Printe r Suitable playback devic es like TV sets, web radios, smartphones and the Windows Media Player can then cal l up the dat a for st reami ng from the m edia server. Playback devices to be used in conn ection with the me- dia server must support the UPnP AV st andard.
Sharin g a US B Printe r FRITZ!Box 3370 85 • the USB pri nter uses bidirectional data exchange. In oth- er words: Not o nly does the compu ter send data to the printer, the printer also sends st atus messag es to the computer.
FRITZ!Box 3370 86 Sharin g a US B Printe r 3. Swit ch to the “P orts” tab. 4. Cl ick “Add”. 5. Double-cli ck the “Standar d TCP/IP Por t” e ntry and click “New Port”, then “Next”. 6. Enter “fritz.bo x” in the “Printer Name or IP Address” field.
Sharin g a US B Printe r FRITZ!Box 3370 87 5. In th e “Pro tocol:” drop-d own list , se lect the entr y “HP Jetdir ect – Sock et”. 6. Enter “fritz.bo x” in the “Addre ss:” input field. 1. In the “Print Using:” drop-down list, select the printer that is connect ed to th e USB por t of your FRIT Z!Box.
FRITZ!Box 3370 88 Sharin g a US B Printe r C onfiguring a USB Printer with FRI TZ!Box USB R emote Co n n e c ti o n If you are using a n all-in-one de vice or would like to use t he convenience features of a USB pri nter connected to the FRITZ!Bo x, we recommend instal ling the FRIT Z!Box USB r e- mote conn ection so ftware.
Sharin g a US B Printe r FRITZ!Box 3370 89 4. Enable the U SB remote connection fo r printers and s e- lect the option “p rinters (includi ng all-in-one pr inters)”. For an all-in-one p rinter with a m emory func tion, also en - able the “USB storag e media” option.
FRITZ!Box 3370 90 Saving Energy with FRITZ!Bo x 15 Sav ing Energy with FRITZ!Bo x The FRITZ!Box combin es a varie ty of de vices in one device: VDSL and ADS L modem, WLAN r outer a nd media server . Thi s mea ns that you g en- erall y use much l ess powe r with the FRITZ! Box th an you wou ld with sev - era l sep ar ate de vic es.
Saving Energy at the LAN P or ts FRITZ!Box 3370 91 En able the ener gy-s av ing fu nction in the “Hom e Networ k / USB Dev ices” m enu in the FRIT Z!Box u ser int erfac e. Y ou can also test here, wether your USB har d disk supports the ener- gy-s avin g function .
FRITZ!Box 3370 92 Help in Case of Errors 16 H el p in Case of E rro rs This chapter provi des assist ance if you are not able to open the us er interf ace of y our FRITZ !Box or ar e ha ving pr oble ms with the DSL or WLAN conne ction.
The User Interfac e Does Not Open FRITZ!Box 3370 93 After the annex setting has been changed , the FRI TZ!Bo x re- star ts au tomatica lly . T he connect ion to the DSL n etwor k has been established as s oon as the “Power” LED stops flashing and remains lit up.
FRITZ!Box 3370 94 The User Interfac e Does Not Open C hecking th e Cable C onnections The FR ITZ!Box us er inter face is not displayed i n your web browser.
The User Interfac e Does Not Open FRITZ!Box 3370 95 If you still cannot open the user in terface by entering fr it z. box or by 192.16 8.178. 1 , use the fixed IP address of the FRITZ!B ox as describe d on page 9 7 . Dis abling Dia l-up C onnections The us er int erfac e i s not open ed; a w indow f or a di al-up connection appears instead.
FRITZ!Box 3370 96 The User Interfac e Does Not Open 2. If a che ckmark is di spl ayed in front of “W ork Offl ine”, click t his line. The ch eckma rk wi ll be r emov ed and I nternet E xplor er wi ll switch to online operation. C hecki ng the Pro xy Setting s The user in terface does not appear in the window of your web browser.
The User Interfac e Does Not Open FRITZ!Box 3370 97 C hecking th e Securit y Software The us er int erfac e canno t be di spl aye d in the web bro wse r. Security software is block ing acce ss to the user i nterfac e. Security software l ike firewal ls can prevent acc ess to the user inter face of the FRITZ! Box.
FRITZ!Box 3370 98 Canno t Esta blish a WLA N Conne cti on 16.3 Cannot Es tablish a WLAN Connection If you are not able to establish a WL AN connection b etween your computer and the F RITZ!Box, then please undertake the following measures to seek the source of the error and re- solve it.
Canno t Esta blish a WLA N Conne cti on FRITZ!Box 3370 99 Announcing t he Name of the Radio Network The WL AN dev ic e cann ot find the wi rele ss ne twork of the FRITZ!Box . The nam e of the wirel ess netwo rk of the FRITZ! Box i s con- cea l ed . 1.
FRITZ!Box 3370 100 Canno t Esta blish a WLA N Conne cti on T esting a Non-Encrypted WLAN C onnection T est whether a no n-encrypted W LAN connectio n between the FRITZ!Box and the WLAN adapter is possible. 1. C onne ct a computer to the F RITZ!Box with a networ k ca- ble (see page 17 ).
Canno t Esta blish a WLA N Conne cti on FRITZ!Box 3370 101 Avoiding WLAN Ch annels wi th DFS The FR ITZ!Box los es the WLA N connection in the 5- GHz frequency band for no apparen t rea son.
FRITZ!Box 3370 102 Canno t Esta blish a WLA N Conne cti on 4. Set a different radio channel or auto matic rad io channe l selection. 5. Cl ick the “Apply” butt on. 6. Rem ove t he netw ork ca ble and ch eck wh ether in terf er- en ce conti nue s to o ccur.
T aking FRITZ!Box out of Oper ation FRITZ!Box 3370 103 17 T a king FRITZ! Bo x out of Oper ation In this chapter you rec eive tip s and recommendations for taking the FRITZ!Bo x out o f operation.
FRITZ!Box 3370 104 Unin stal ling Softw are Instructions for saving the data from the i nternal memor y of the FRI TZ!Box are presented in the Onlin e Help of t he user in- terface. Loading F actory Settings 1. In th e FRITZ !Box user inte rface, selec t the “System / Re- set” menu.
Unin stal ling Softw are FRITZ!Box 3370 105 Uninstal ling Software in Windows XP 1. Open “start / C o ntrol Panel / Add or Remove Programs”. Make sure th at the “Change or Rem ove Prog rams” but- ton is se lected in the column a t left. 2. Select the AVM softw are to be unin st alled from the list of “Cu rrently inst alled programs”.
FRITZ!Box 3370 106 T echnical Specifications 18 T e chnical Specifications Facts worth knowing: Here you will find comprehensiv e technical data on y our FRITZ!Bo x 3370. 18.1 Por ts and Inte rfaces • VDS L mode m in acc or danc e wit h ITU st andar d G.
Physical Specifications FRITZ!Box 3370 107 18.4 Phys ical Spec ifications • Dimensions (W x D x H): ca. 22 6 x 160 x 47 mm • Su pply vo ltag e: 23 0 V / 50 Hz • Max imu m pow er co nsu mpti on: .
FRITZ!Box 3370 108 Cust omer Service 19 C us tome r Servic e Be it product do cumentation, frequently as ked questio ns, tips or sup- port: th i s chapter presents information on all important ser vic e topics.
Feedback on FRITZ!Bo x FRITZ!Box 3370 109 19.3 Feedback on FRITZ!Bo x In various places in the user int erface, the FRITZ!B o x offers you the oppo rtunity to send your concrete feedback to A VM. Y our feedb ack helps us to continu ally improve t he FRITZ!Box.
FRITZ!Box 3370 110 Support from the Suppor t T eam 19.4 Support from the Support T eam Should problems with your FRITZ!Box arise, we recommend taking the following steps: 1.
Manufac turer’s Warranty FRITZ!Box 3370 111 3. Fil l out the form and send it to A VM by cl icking the “Sub- mit suppor t request ”. Our S uppo rt team will re spon d by e-mai l as q uickl y as p ossi- bl e. 19.5 Manuf actur er’s W arranty W e offer a manufact urer’s warranty of 5 years on the hard- ware of th is orig inal produc t.
FRITZ!Box 3370 112 AV M Products for the FRITZ!Box 20 A VM Products for the FRI TZ!Bo x Here we introduce additional device s by AV M that are designed to be used in com binati on with your FRITZ!B ox 337 0. FRITZ!Powerline 500E With FRITZ!Po werline 500E your electrical outlet is transformed into a secure network line.
AV M Products for the FRITZ!Box FRITZ!Box 3370 113 FRITZ!WLAN USB Stick N FRITZ!WLAN USB Stick N connects you r computer ea sily and safely with your FRITZ!Bo x WLAN and other compatible WLAN routers: • USB stick for WLAN N with up to 300 Mbit/s • WLAN support for either 2.
FRITZ!Box 3370 114 AV M Products for the FRITZ!Box FRITZ!WLAN USB Stick FRITZ!WLAN USB Stick c onnects your co mputer eas ily and safely with any WLAN router: • USB stick for WLAN N with up to 150 Mbit/s • Supports th e WLAN st andards 802.11n/b/g • WLAN support for 2.
AV M Products for the FRITZ!Box FRITZ!Box 3370 115 FRITZ!WLAN Repeate r 300E With the FRITZ!WLAN Repe ater 300E the range of th e wireless net- work can be conveni entl y exten ded: • Comp atible w ith all c onventi onal WLA N routers (802. 11n/g/b /a radio standards) • WLAN support for either 2.
FRITZ!Box 3370 116 AV M Products for the FRITZ!Box FRITZ!WLAN Repeate r N/G With the FRITZ!WLAN Repe ater N/G the range of the wireles s net- work c an be exte nded quick ly an d easi ly: • Comp atible w ith all c onventi onal WLA N routers (802. 11n/g/b /a radio standards) • WLAN support for either 2.
FRITZ!Box 3370 117 Legal N otice Legal N otice This doc umentat ion and the sof tware it de scribes are pro tected b y copy right. A VM grants th e non- ex clusi ve rig ht to us e the softwa re, which is su pplied e xclus iv ely in obj ect co de form at.
FRITZ!Box 3370 118 Decla ration of CE C onformit y The manuf acturer AVM G mb H Alt-Mo abit 95 D 10559 Berlin Germa ny herewith declares th at the product FRITZ!Box 3370 ADSL/VDS L WLAN r outer comp l.
FRITZ!Box 3370 119 Dis pos al Inf ormat ion In acc ordance with European regulat ions an d the W aste Elec- trical and Ele ctronic Equipm ent Di rective (WEEE), t he FRITZ!Box 3370, as well as all devic es and electronic c ompo- nents contained i n the package, may not be d isposed with household waste.
Dri llin g T empl ate See the next page for a drilling te mplate. Use th e drilling te mplate as a guid e to mark the hol es neede d to mo unt the F RITZ! Box on a wa ll. Be sur e to print ou t the pag e with the dril ling temp lat e in its original size, or 100%.
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FRITZ!Box 3370 122 Glo ssar y Glo ssar y ADSL shor t for Asymme tric D igital S ubscriber Line ADSL (G.9 92.1/ G.992.2 ) was develope d on the basis of DSL technolo gy in order to sa tisf y the increasi ng deman d for high - er throughput rates duri ng uploading and downloading.
Glo ssar y FRITZ!Box 3370 123 ADSL2+ (G.992.5) is a fur ther developm ent of the ADSL stan- dard. ADSL2+ offe rs a double d frequency ran ge used for dow n- st rea m tr ansmi ssio n, and th us dou ble th e max imum b and- width achievab le for downstream to 24 Mbit/s.
FRITZ!Box 3370 124 Glo ssar y The c entral administ ration of the TC P/IP operat ion par ame- ter s mak es it possi bl e to avoi d ad dre ss co nfli ct s cau se d by I P addresses ( see glo ssar y ) acc iden tall y as signe d more than once. DHCP is used in I Pv4 networ ks ( se e gl ossar y ).
Glo ssar y FRITZ!Box 3370 125 download Download des ignates the transfer of files fr om the Internet to a computer . DSL m odem A DS L modem c onn ects a c omput er to t he Inter net vi a the D SL line. In contra st to the analog modem, a conn ection via the DS L modem d oes no t mea n that t he tel ephone line i s bu sy .
FRITZ!Box 3370 126 Glo ssar y Every computer par ticipating in the Inte rnet must have a uni quely ass ign ed pub lic IP addre ss. Sinc e only a limit ed number of such IP ad dresses is av ailable, they must be used sparingly . That is why most of the Internet par ticipants who dial in to t he Interne t recei ve a dynamic IP address.
Glo ssar y FRITZ!Box 3370 127 If you have a fix ed line and a DSL line, the signals for both lines use th e same cable to access your house or apar tment. For this re ason your telephony and Internet ser vic e provider supplies y ou with a DS L splitter ( see glossa ry ) that separates the telephone signals and DS L signals from each other.
FRITZ!Box 3370 128 Glo ssar y gate way Gateway i s a general term designating an interfac e between two netwo rks. Suc h a network inte rface c an be real ized us ing a router or a bridge, for instanc e. If a computer wants to t ransfer data pack ets to a computer in anoth er ne twork , it must first transmit the packet to th e gate- way .
Glo ssar y FRITZ!Box 3370 129 Internet te lephony Vo I P ( see glossary ) IP shor t for Intern et Pro tocol The I P Inte rnet P rotocol is t he most impor tant basic prot ocol for the co ntr ol of d ata e xc hang e in loc al net works a nd in the Intern et.
FRITZ!Box 3370 130 Glo ssar y IP add ress In IP- based networ ks, for instan ce in the Int ernet and local networks, all c onnected devices are addres sed via their IP ad- dresses. So th at data pack ets ar e sur e to be del ive red to th e right address, each IP add res s may be assigned only once with in the loc al IP netw ork.
Glo ssar y FRITZ!Box 3370 131 NA T short for Network Address T ranslation NA T is a te chnique used wi thin IPv4 n etworks. NA T is used in routers to repl ace the address information in data packets with ne w address in formation. A typical appl ication for NA T is rou ters that c onne ct loc al netwo rks w ith the Inte rnet.
FRITZ!Box 3370 132 Glo ssar y delivere d via the IP In ternet protocol . While the IP ad dress de - termines t he destination computer quite genera lly , the p ort addresses the com munication interfac e provided by an appli- cation for a certain communication proc edure.
Glo ssar y FRITZ!Box 3370 133 T ypic al server applications th at require port forwarding are FTP and web servers. T o allow acc ess to a computer via re- mote management software like Symantec p cAny.
FRITZ!Box 3370 134 Glo ssar y key , are transferred almost ful ly automatically from the WLAN base station to the compu ter with the WL AN client that is to be connect ed. subn etwo rk A loc al IP netw ork can c onsi st of one su bnetwork or b e divi d- ed into multiple subnetworks.
Glo ssar y FRITZ!Box 3370 135 TR-069 TR-069 is a techn ical di rectiv e that s implif ies the aut omatic configurat ion of Inte rnet access devi ces like the FRITZ !Box.
FRITZ!Box 3370 136 Glo ssar y upda te A mo re re cent v ersion of s oft ware o r firmware is called an up- date. U pdates ar e often free of charge, reso lve minor pro- gramming errors, and sometime s also offer new funct ions. upli nk por t The uplink port on a hub or switch is designed for connecti ng another hu b or switch, or a router .
Glo ssar y FRITZ!Box 3370 137 UPnP A V is a UP nP specif ication for t he interac tion be tween the media ser ver , playback devices and dev ices control ling the stream ing (transmitting a data st ream) of audio, imag e and vid eo data w ithin netw orks.
FRITZ!Box 3370 138 Glo ssar y downwa rd com patible . The stand ard p rovides for th roug hpu t rates of up to 100 Mbit/ s for uploading and downloading, but requi res a d istributi on netw ork wi th a m ore close ly mesh ed infrast ructure—a demand that is hardly e co nomi c al out side of major ur ban areas.
Glo ssar y FRITZ!Box 3370 139 In principle, V oI P calls c an be made over any Interne t connec- tion. However, for convenient use with exist ing term inal de- vices, and for conver sations with th e fixed-lin e an d mobile c ommunic ations ne tworks, it is import ant that the Internet ser vice provider s upport what is k nown as t he SIP standard.
FRITZ!Box 3370 140 Glo ssar y power than w ireless L AN. W hat is m ore , Blu etooth tech nolog y is more flexible and thus can offer a greater bandwidth of po- tential applicati ons.
FRITZ!Box 3370 141 Index A access rights user i nterface . . . . . . . . . . . . . . . . . 28 access rules . . . . . . . . . . . . . . . . . . . . . . 41 accessories . . . . . . . . . . . . . . . . . . . . . 112 advanced vie w . . . . . . . . . . . . .
FRITZ!Box 3370 142 G guest acc ess WLAN . . . . . . . . . . . . . . . . . . . . . . . . 57 guest a cc ess LAN 4 . . . . . . . . . . . . . . . . . . . . . . . . 77 H help customer servi ce . . . . . . . . . . . . . 108 manual . . . . . . . . . . . . . .
FRITZ!Box 3370 143 O operation requiremen ts . . . . . . . . . . . . 11 overview informa tion on FRITZ!B o x . . . . . . . . 27 P package con tents . . . . . . . . . . . . . . . . . 11 password protec tion forgot passw ord . . . . . . . . . . . . . . .
FRITZ!Box 3370 144 W wake on LA N . . . . . . . . . . . . . . . . . . . . . 72 warranty . . . . . . . . . . . . . . . . . . . . . . . . 111 Wi-Fi Prot ected Setup (WPS) . . . . . . . . 20 WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 base stati on .
Een belangrijk punt na aankoop van elk apparaat AVM Fritz!Box 3370 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen AVM Fritz!Box 3370 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens AVM Fritz!Box 3370 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding AVM Fritz!Box 3370 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over AVM Fritz!Box 3370 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van AVM Fritz!Box 3370 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de AVM Fritz!Box 3370 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met AVM Fritz!Box 3370 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
