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THE SPECIFICATIONS AND INFORMATION REGARDING TH E PRODUCTS IN THIS MANUAL ARE SUBJE CT TO CHANGE WITHOUT NO TICE. ALL STATEMENT S, INFORMATI ON, AND RECOMMENDA TIONS IN T HIS MANUAL ARE BELIEVED TO BE ACCURATE BU T ARE PRESEN TED WITHOUT WARRANTY OF ANY KIND, EXPRE SS OR IMPLIED.
iii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 CONTENTS About t his Guid e xxv Revisi on Hist ory xxv Docume nt Obje ctiv es xxvi Audienc e xxvi Document Orga.
Cont ent s iv Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Test th e Faci lity Loopb ack Cir cuit 1-12 Test th e Elec tric al Cab ling 1-12 1.
Content s v Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Test th e Ethe rne t Card 1-32 1.6. 3 Perform a Faci lity Lo opback on an Interm ediate- Node OC-N Por .
Cont ent s vi Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Disabl e the Virus Scan Down load Scan 1-5 2 1.9. 4 CTC Does Not La unch 1-53 Redir ect the Netsc ape Cach e to a Va lid D ire cto ry 1-53 1.
Content s vii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 1.12.1 Po wer Su ppl y Prob lems 1-70 1.12.2 Power Consumpt ion for No de and Cards 1-71 1.12.3 Lamp Tests fo r Card LEDs 1-7 2 Verif y Card LED Oper ation 1-72 CHAPTER 1 Alarm Troub leshootin g 1-1 1.
Cont ent s viii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Clear t he APSCIN CON Alarm 1-21 1.7. 11 APSCM 1-22 Clear t he APSCM Alarm 1-22 1.7. 12 APSCNMIS 1-22 1.7. 13 APSIMP 1-22 Clear t he APSIMP Alar m 1-23 1.
Content s ix Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 1.7. 33 BA T- FAIL 1-32 Clear t he BAT-FA IL Alarm 1-32 1.7. 34 BKUPMEMP 1-3 3 Clear t he BKUPMEMP Ala rm 1-33 1.7. 35 BL SR OSY NC 1-33 1.7. 36 CARLOSS (CE100 T) 1-33 lear th e CARLOSS (CE10 0T) Alarm 1-34 1.
Cont ent s x Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 1.7. 54 EL WB ATVG 1-47 Clear t he ELWBATVG Alar m 1-47 1.7. 55 ENCAP-MISMATCH-P 1-48 Clear t he ENCAP- MISMATCH-P Alar m 1-49 1.7. 56 EO C 1-49 Clear t he EOC Alarm 1-50 1.
Content s xi Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Clear t he FE-DS 1-SA Condit ion 1-60 1.7. 77 FE -DS 1-SN GLLO S 1-61 Clear t he FE-DS 1-SNGLLOS Cond ition 1-61 1.7. 78 FE -DS 3-NS A 1-61 Clear t he FE-DS 3-NSA Cond ition 1-61 1.
Cont ent s xii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Clear t he GFP-LFD Al arm 1-69 1.7. 102 GFP-UP-MIS MATCH 1-69 Clear t he GFP-UP-MI SMATCH Alarm 1-70 1.7. 103 HELLO 1-70 Clear t he HELLO Alar m 1-70 1.
Content s xiii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 0.0. 1 LCAS-RX-F AIL 1-82 Clear the LCAS- RX- FAIL C ondit ion 1-82 Clear t he LCAS-C RC Condition 1-83 1.7. 125 LCAS-RX-FA IL 1-83 Clear the LCAS- RX- FAIL C ondit ion 1-84 1.
Cont ent s xiv Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Clear t he LOS (BITS) Alarm 1-94 1.7. 146 LOS (DS1) 1-95 Clear t he LOS (DS1) Al arm 1-95 1.7. 147 LOS (DS3) 1-96 Clear t he LOS (DS3) Al arm 1-96 1.7.
Content s xv Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 1.7. 167 MANS WTO PR I 1-108 1.7. 168 MANS WTO SE C 1-108 1.7. 169 MANSWTOTHIRD 1-109 1.7. 170 M ANUA L-RE Q-S PAN 1-10 9 Clear t he MANUAL-REQ-SP AN Conditi on 1-109 1.
Cont ent s xvi Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Clear t he RFI-P Con dition 1-120 1.7. 193 RFI-V 1-121 Clear t he RFI-V Con dition 1-121 1.7. 194 ROLL 1-121 1.7. 195 ROLL-PEND 1-122 1.7. 196 RPRW 1-122 Clear t he RPRW Condi tion 1-122 1.
Content s xvii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 1.7. 218 SSM-ST2 1-132 1.7. 219 SSM-ST3 1-132 1.7. 220 SSM-ST3E 1-13 2 1.7. 221 SSM-ST4 1-133 1.7. 222 SSM-STU 1-13 3 Clear t he SSM-STU Condi tion 1-133 1.
Cont ent s xviii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 1.7. 243 TX-LOF 1-142 Clear t he TX-LO F Condition 1-142 1.7. 244 TX-RAI 1-143 Clear t he TX-RAI Con dition 1-143 1.7. 245 UNEQ-P 1-143 Clear t he UNEQ-P Alar m 1-143 1.
Content s xix Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 1.10.4 Generic Signa l and Ci rcuit Pr ocedures 1-156 Verif y the Sig nal BER Thr eshold Lev el 1-156.
Cont ent s xx Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 1.3. 24 PS 1-7 1.3. 25 PSWD-CHG-REQUI RED 1-7 1.3. 26 RMON-ALARM 1-7 1.3. 27 RMON-RESET 1-8 1.3. 28 SESSION-TIME-L IMIT 1-8 1.3. 29 SFTWDOWN-FAIL 1-8 1.
FIG U R ES xxi Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 Figu re 1-1 Accessing FEAC Funct ions on th e DS3 ports of WBE-28/WBE-8 4 Cards 1-25 Figu re 1-2 Dia.
Figures xxi i Cisco ONS 153 10-CL and Cisco ONS 15310-MA Troub leshooting Guid e, R7.0 78-17235-01.
TABLES xxiii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 Ta b l e 1-1 Restor e the Node Data base 1-44 Ta b l e 1-2 Unable t o Verify the I P Configur ation of.
Tables xxiv Cisco ONS 153 10-CL and Cisco ONS 15310-MA Troub leshooting Guid e, R7.0 78-17235-01 Ta b l e 1-32 LAN Cabl e Pino ut 1-69 Ta b l e 1-33 Cro ss-Ov er C abl e Pi nou t 1-70 Ta b l e 1-34 Po.
xxv Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 About this Guide Note Th e terms "Unidire ctiona l Path Switched Ri ng" and " UPSR" may appear in Ci sco liter ature. These t erms do not refer t o using Cisc o ONS 15xxx prod ucts in a unid irecti onal path sw itched ring configuratio n.
xxvi Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 About this Guide Document Objectives This gu ide gives gener al troub leshoot ing in structi ons, alarm trouble shootin g instr uctions, equip ment replace ment instruc tions, and a list of erro r message s that apply to the ONS 15310- CL equipm ent.
xxvii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 About th is Guid e Related Documentation Use the Cisco ONS 15310- CL and Cisco ONS 15310-MA T r o ubleshoo ti.
xxvii i Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 About this Guide Note Means r eader ta ke no te . Notes co ntain helpful suggest ions or references to materi al not cov ered in the documen t. Cautio n Means re a de r b e c a re fu l .
xxix Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 About th is Guid e Atten tion IMPORTANTES IN FORMA TIONS DE S ÉCU RITÉ Ce symbole d'avertissement indique un dan ger . V ous vous trouvez dans une situation pouvant entraîner des bl essures ou des dommages corporels.
xxx Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 About this Guide ¡Advertenc ia! INSTRU CCIONES IMPO RT ANTES DE S EGURIDAD Este símbolo de aviso indica peligro.
xxxi Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 About th is Guid e Avi s o INSTR UÇÕES IM PORT ANTES DE SEGU RANÇA Este símbolo de aviso signi fica perigo. Você se encontra em uma situação em que há risco de lesões corporais.
xxxii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 About this Guide.
xxxii i Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 About th is Guid e Obtaining Optical Ne tworki ng Information This sec tion contain s inform ation that is specif ic to optical n etworki ng products.
xxxiv Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 About this Guide Obtaining Do cumentation an d Submitting a Service Reque st For informat ion on obtai ning d.
C HAPTER 1-1 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 1 General Troublesho oting Note Th e terms "Unidire ctiona l Path Switched Ri ng" and " UPSR" may appear in Ci sco liter ature.
1-2 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.1 Netwo rk Troubles hooting T ests • 1.9 CT C Oper ation T roublesh ooting —Provides trou bleshoot ing proced ures for Cisco T ranspor t Controll er (CTC) lo gin or oper ation pr oblems.
1-3 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.1.2 Terminal Loopba ck 1.1.2 Te rminal Lo opback A termi nal loopba ck tests a c ircui t path as i t passes thr ough the c ross-c onnect pathways o f the n ode and loops bac k from the port whe re the loop back orig inates.
1-4 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.2.1 Perform a F acility Lo opback on a Source-Nod e Port The tests in this sec tion can b e used to test DS-1, DS-3, or EC-1 ci rcuits on a p ath protection .
1-5 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.2.1 Perform a Facility Loopback on a Source-No de Port Step 3 Use CTC to c reate the facility loopbac k on the port being te sted: a.
1-6 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.2.2 Perform a Hai rpin on a Sourc e-Node Po rt Test the Electrical Cabling Step 1 Replace the su spect cabling (th e cables from the te st set to the electrica l port) with a cab le kno wn to be good.
1-7 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.2.3 P erform a Te rminal Loop back on a Destinatio n-Nod e Port c. Set the circu it T yp e and Size to the normal pr eference s, such as STS and STS1.
1-8 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.2.3 Perform a Te rminal Loopba ck on a De stinat ion-Node Por t b.
1-9 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.2.4 Perfor m a Hairpin T est on a Desti nation- Node Port Test the Termin.
1-10 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.2.4 Perform a H airpin Test on a Destinat ion-Node Po rt Step 3 Use CTC to set up the source loopback cir cuit on the port being tested: a.
1-11 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.2.5 Perform a Facility Loopback on a Destination Port d. Click Ye s in the Delete Cir cuits dialog box. e. Conf irm that the hairpin circuit is deleted from the Circuits tab list.
1-12 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.2.5 Perform a F acility Lo opback on a Destinat ion Port Step 3 Continue with the “T est the F acility Loo pback Circuit” proced ure on page 1-12 .
1-13 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.3 Identify Points of Failure on an OC-N C ircuit Path b. Choose None fro m the Loopb ack T ype col umn for the por t being teste d.
1-14 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.3.1 Perform a F acility Lo opback on a Source-Nod e OC-N Por t Create the Facility Loopback on the Source O C-N Port Step 1 Connect an optical test set to the port you are t esting.
1-15 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.3.2 P erform a C ross-Con nect Loop back on the S ource OC- N Port 1.
1-16 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.3.3 Perform a Te rminal Loo pback on a Source-N ode OC- N Port c. Click A pply . d. Click Ye s in th e confirmati on dialo g box.
1-17 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.3.4 Perform a Facility Loopback on an Intermediate-Node OC-N Port b. Click the Maintenance > Optical > Loopback > Port tabs.
1-18 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.3.4 Perform a F acility Lo opback on an Interme diate-No de OC-N Po rt Create the Facility Loopback on an Intermediate- Node OC-N Port Step 1 Connect an optical test set to the port you are t esting: a.
1-19 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.3. 5 Perf or m a Te rmi nal L oop bac k on a n I nterm edi ate -Nod e OC -N P ort Test the Facility Loopback Circuit Step 1 If the test set is not alread y sending traf f ic, send test traf fic on the loopback circuit.
1-20 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.3.5 Perform a Te rminal Loopback on an Interm ediate-N ode OC- N Port Step 2 Use CTC to set up the termin al loopb ack circu it on the port being test ed: a.
1-21 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.3.6 Perform a Facility Loopback on a Destination-Node OC-N Port e. Click A pply . f. Click Ye s i n the confirma tion dia log box.
1-22 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.3.6 Perform a F acility Lo opback on a Destinat ion-Node OC-N Port Note It is n ormal for a 1.7.158 LPBKF ACILITY (OCN) condi tion to ap pear during a loopbac k setup .
1-23 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.3.7 Pe rform a Te rminal Loopback on a Destinat ion-Node OC-N Po rt Step 5 If the test set indicate s a faulty circ uit, the problem migh t be a faulty OC-N port.
1-24 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.4 Troublesho oting Wid eband Elect rical Card( WBE-28 and WBE-84 Cards) FEAC on DS3 Ports b.
1-25 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.4.1 FEAC Send Code Figur e 1 -1 A ccessin g FEA C F unctions o n the DS3.
1-26 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.4.2 WBE-28 /WBE- 84 Inhib it FEAC Loop back 1.4.2 WBE -28/WBE-84 In hibit FEAC Lo opback WBE-28/WBE-84 DS3 port s initiate loop backs when the y recei ve FEA C line loop cod es.
1-27 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.5.1 FEAC Send Code Note The term "F ar End" r efers to th e equipme nt connect ed to the WB E card and n ot to the f ar end of a circuit.
1-28 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.6.1 Perform a F acility Lo opback on a Source- Node Ether net Port 1.6.1 Perform a Facilit y Loopback on a Source-Node Ethernet Port The facility loopback test is performed on the node sourc e port in the network circuit.
1-29 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.6.1 Perform a Facility Loopback on a Source-Node Ethernet Port Step 3 If the test se t indicates a g ood circuit, no further test ing is necessary with the facil ity loopback .
1-30 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.6.2 Perform a Te rminal Loo pback on a Source-N ode Ethern et Port 1.6.2 Pe rform a Te rminal Lo opback on a Sou rce-Node Ethe rnet Por t The termina l loo pbac k test i s pe rform ed on the n ode s ource Ethe rnet p ort.
1-31 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.6.2 Pe rform a Te rmi nal L oopba ck on a Sour ce-No de Ether net Por t Step 4 Confirm th at th e newly cre ated circu it ap pear s on th e Circui ts ta b list as a two-way ci rcu it.
1-32 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.6.3 Perform a F acility Lo opback on an Interme diate-No de OC-N Po rt .
1-33 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.6.3 Perform a Facility Loopback on an Intermediate-Node OC-N Port Create a Facility Loopback on an Inter mediate-Node O C-N Port Step 1 Connec t a test s et to the OC -N port you ar e testin g.
1-34 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.6.3 Perform a F acility Lo opback on an Interme diate-No de OC-N Po rt Note It is normal for t he “LPBKF A CILITY (OCN)” conditio n on page 1-104 .
1-35 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.6.4 Perfo rm a Termi nal Loopb ack on Int ermediat e-Node OC- N Ports Step 3 If the test s et indica tes a good ci rcuit , the proble m was pr obably th e defecti ve card .
1-36 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.6.4 Perform a Te rminal Loo pback on Interm ediate-N ode OC-N Port s Note For specific procedure s to connec t, set up, and use th e test set eq uipmen t, con sult the manufact urer .
1-37 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.6.4 Perfo rm a Termi nal Loopb ack on Int ermediat e-Node OC- N Ports f. Click A pply . g. Click Ye s i n the confirma tion dia log box.
1-38 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.6.5 Perform a F acility Lo opback on a Destinat ion-Node Etherne t Port Step 3 If the test s et indica tes a good ci rcuit , the proble m was pr obably th e defecti ve card .
1-39 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.6.5 Perform a Facility Loopback on a Destination-Node Ethernet Port Note For specific procedure s to connec t, set up, and use th e test set eq uipmen t, con sult the manufact urer .
1-40 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.6.5 Perform a F acility Lo opback on a Destinat ion-Node Etherne t Port g.
1-41 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.6.6 Perfor m a Termin al Loopback on a Destina tion-N ode Etherne t Port Step 5 Clear the fac ility loopback on the port: a.
1-42 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.6.6 Perform a Te rminal Loopba ck on a De stinat ion-Node Et hernet Port Step 2 Adjust the test set a ccordingly . (R efer to manufacture r instructio ns for te st-set use.
1-43 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.6.6 Perfor m a Termin al Loopback on a Destina tion-N ode Etherne t Port Step 2 Exam ine the test traffic being re ceived by the test s et.
1-44 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.7 Restore the D ataba se and Def ault Setting s d. Select th e approp riate state (IS; OO S,DSBLD; OOS,MT) in the A dmin State column fo r the port being tested.
1-45 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.8.2 Sun, S olaris, or UNIX Syste m Minimum Requirements • Process or sp eed of a t least 700 M Hz • 256 MB or mo re of RAM • 50 MB or more of a vailable hard disk space • 20 GB or larger hard dri ve 1.
1-46 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.8.4 Unsu pported Platforms and Brows ers 1.8.4 Unsupported Platfo rms and Brow sers Software R 7.0 does not sup port t he fol lowing platf orms: • W indows 95 • Sun, Solar is, or UNI X 2.
1-47 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.8.6 Browser Lo gin Does Not Laun ch Java If you do not re ceive a reply , your IP co nfiguration mi ght not be properl y set.
1-48 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.8.7 Unable to Verify the NIC Conne ction on Your Windows PC Step 2 If you are using Netsc ape N avigator: a. From the Netscape Naviga tor menu bar , clic k the E dit > P reference s menus .
1-49 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.8 .8 Verify Wi ndows PC Con nection to the Node (Ping) 1.8.8 Verify Windows P C Conn ection to the N ode (Pin g) Symptom The TCP/I P connect ion is est ablished and then lost, and a DI SCONNECTED alarm a ppears in CTC.
1-50 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.9 CTC Operation Tro ubleshoo ting For exam pl e: ping 192.1.0.2 Step 3 If the workstat ion has connec tivity to the node, t he ping is successf ul and displa ys a reply fr om the IP addre ss.
1-51 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.9.2 U nable to Chang e No de V iew to Ne twork View Step 7 Launch Int ernet Ex plor er and open anothe r CTC se ssion. Y o u should now be abl e to acces s the C TC Help.
1-52 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.9.3 Browse r Stalls Whe n Downloadi ng CTC JAR Files fr om port Step 12 Click the OK b utton in the System Proper ties window to accept the changes.
1-53 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.9.4 CTC Does No t Launch Step 9 Close the McAf ee V irusS can windo w . 1.9.4 CT C Doe s Not Laun ch Symptom CTC d oes n ot launc h; usua lly a n er ror m essage appe ars bef ore th e l ogin w indow appe ars.
1-54 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.9.5 Sluggish CTC Operat ion or Login Pro blems Delete the CTC Cache File Au tomatically Cautio n All running sessions of CTC must be halted before deleti ng the CTC cache.
1-55 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.9.6 Node Icon is G ray o n CTC N etw ork View Figur e 1 -4 Delet ing the CTC Cac h e Delete the CTC Cache File Ma nually Cautio n All running sessions of CTC must be halted before deleti ng the CTC cache.
1-56 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.9.7 Java Run time Environm ent Inc ompatibl e 1.9.7 Ja va Runtime Envir onment Incompatible Symptom The CTC ap plicat ion does no t run prop erly .
1-57 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.9.8 Different CTC Releases Do Not Recognize Each Other Note CTC will no tify you if an old er version JRE is running on y our W indows PC or UNIX worksta tion.
1-58 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.9.9 Usern ame o r Password Does N ot Mat ch the Port In formatio n 1.
1-59 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.9.11 No IP Connectivity Exists Between Nodes Reset the ONS 15310-CL or ONS 15310- MA Password Note T o co mple te thi s proc edure, you must be on si te and have IP conn ectivity to the n ode.
1-60 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.9.12 DCC Conn ection Lo st 1.9.12 DCC Conn ection L ost Symptom The n ode is usua lly ac com panied by alarms an d the nodes in t he net work view hav e a g ray ico n.
1-61 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.9.14 Calculate and Design IP Subnets 1.9.14 Calcu late an d Des ign IP Su bnets Symptom Y ou ca nnot calc ulate or desi gn IP subnets on the ONS 15310 -CL or ONS 15310- MA.
1-62 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.10.2 Circuits Remain in PARTIAL Status View the State of Circuit Nodes Step 1 Click the Circuits tab. Step 2 From the Circuits tab list, sele ct the circuit with the OOS-P AR TIAL stat us condition.
1-63 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.10.4 Circuit Creation Error with VT1.5 Circuit Clear AIS-V on Unused Contr oller Card VT Circuits Step 1 Determi ne the af fected por t.
1-64 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.10. 5 OC- 3 and DCC Lim itati ons 1.10.5 OC-3 and DCC Limitations Symptom There are lim itation s to OC-3 and DC C usage. T a ble 1 -24 descr ibes the potential cause of the symptom and the solution .
1-65 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.10.7 Holdove r Synchroni zation Alarm 1.10.7 Holdover Synchroniza tion Alar m Symptom The c lock is run ning at a differen t freque ncy than no rmal and the holdover synchroni zatio n (HLD O VRS YNC) al arm ap pears.
1-66 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.10. 10 B linking STAT LED aft er In stalli ng a Ca rd 1.10.10 Blinking STAT LED after Installing a Card Symptom After insta lling a ca rd, the ST A T LED blinks continuously for more th an 60 se conds.
1-67 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.11.2 Faulty Fiber -Optic Connecti ons 1.11.2 Faulty Fiber-Op tic Connec tions Symptom A line card has multiple SONET alarms and/o r signal errors.
1-68 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.11.2 Faulty Fiber-O ptic Connec tions e. V e rify that the po wer le vel f alls within the ran ge specif ied for the card ; refer to the Cisco ONS 15310 -CL and Ci sco O NS 131 0-MA Re fer ence Manu al f or info rmati on.
1-69 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.11.2 Faulty Fiber -Optic Connecti ons Figur e 1 -5 RJ-45 Pin Numbers Figure 1-6 sho ws the layou t of a LAN cable . Figur e 1 -6 LAN Cable La yout T a ble 1 -32 sho ws LAN cable pi nouts.
1-70 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.12 Power and LE D Test s Figure 1-7 shows the layout of a cross-over cable. Figur e 1 -7 Cr oss-Ov er Cable La yout T a ble 1 -33 sho ws cross-over cable pinouts.
1-71 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.12.2 Power Co nsumption fo r Node a nd Cards War ni n g Only trained and qualif ied personnel should be allowed t o install, replace, or s ervice this equipme nt.
1-72 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.12. 3 Lam p Tes ts for Card L EDs 1.12.3 Lamp Tests for Ca rd LE Ds Symptom Optica l (OC-N) por ts LEDs do not light, or you are unsure whethe r the LEDs are working properly .
C HAPTER 1-1 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 1 Alarm Troublesh ooting Note Th e terms "Unidire ctiona l Path Switched Ri ng" and " UPSR" may appear in Ci sco liter ature.
1-2 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.1.1 Cri tical Alarms ( CR) Note The CTC def ault alarm pro file in some cases contains two se v erit ies for o ne alarm (f or ex ample, Major/Min or [MJ/MN]).
1-3 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.1.3 Minor Alarms (M N) 1.1.3 Minor Alarms (MN) Ta b l e 1 - 3 al phabet ically lists ONS 1 5310-C L an d ONS 1 5310-M A Mino r (M N) al arms.
1-4 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.1.4 Not Al armed Con ditions 1.1.4 Not Alarmed Conditions Ta b l e 1 - 4 al phabet ically l ists O NS 1 5310-C L an d ONS 1531 0-MA N ot Alarm ed ( N A) con ditio ns.
1-5 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.1.4 Not Alarmed Conditi ons A UTOS W -SDBER (STSM ON) LPBKTE RMIN AL (EC1) S.
1-6 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.1.5 Not R eport ed ( NR) Co nditio ns 1.1.5 Not Reported (NR) Conditions Ta b l e 1 - 2 al phabet ically lists ONS 1 5310-C L an d ON S 1 5310-M A Ma jor (MJ) alarm s.
1-7 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.2 Alarms and Conditions Indexed By Alphabetical Entry APSCNMIS FRNGSYNC OOU-.
1-8 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.2 Alarms and Co nditions Indexed B y Alphabeti cal Entry DBOSYNC (NE ) LOF .
1-9 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.3 Alarm Logical Objects 1.3 Alarm Logical Obj ects The CTC alarm profile li st org anizes all ala rms and conditio ns according to the logical objects the y are raised against.
1-10 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.4 Alarm Li st by Log ical Ob ject Ty pe 1.4 Alarm List by Logic al Object Type Ta b l e 1 - 8 lists all ONS 15310-C L and ONS 1531 0-MA Release 7.
1-11 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.4 Alarm List b y Logical Obj ect Type BITS: SSM-OFF (N A) EQPT : WTR (N A) .
1-12 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.4 Alarm Li st by Log ical Ob ject Ty pe DS1: SSM-OFF (N A) NE-SREF: FRCDSW.
1-13 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.4 Alarm List b y Logical Obj ect Type DS3: SF (N A) OCN: AS-MT ( N A) ST ST.
1-14 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.5 Trouble N otificati ons 1.
1-15 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.5.3 Severities For a compreh ensi ve list of all conditio ns, refer t o the Cisco SONET TL1 Comma nd Guide . For more inform ation about transie nt condi tions, se e Chapter 1, “ Transient Conditio ns.
1-16 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.5.4 Ala rm Hi erarch y Fa cility (p ort) a larms a lso follo w a hierarch y; lo w er- ranking alarms are clo sed b y high er -ranki ng alar ms.
1-17 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.5.5 Service Eff ect The f ar -end failu re alar m hier archy is sh ow n in T able 1- 12 , as given in T e lcordia GR- 253-CORE .
1-18 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.6 Safety Summary 1.6 Safety Summary This se ction provides safe ty consi derati ons de signed to ensur e safe operatio n of the ONS 1 5310-C L and ONS 153 10-MA.
1-19 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.1 AIS 1.7.1 AIS Defa ult Se ve rity: Not Repor ted (NR), Non-Serv ice-Af .
1-20 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.4 AIS- V The AIS Path co ndition means that this node is detectin g AIS in the incoming path. This alarm is seconda ry to anothe r alarm occ urring si multane ously in an upstrea m node.
1-21 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.8 APSCDFLTK The APS C han nel Byte Failu re a lar m occu rs w hen L TE de tects prot ect ion sw itch ing byte failure or an in v alid switching code in the incoming APS signa l.
1-22 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.11 APSCM 1.7.11 APSCM Def ault Se ve ri ty: Ma jor (MJ), Serv ice-A f fe.
1-23 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.14 APS-INV-PRIM The APS Inv alid Mo de alarm oc curs if a 1+1 pro tectio n group is not properl y con f igure d at bo th nodes to send or rec eiv e the correc t APS byte.
1-24 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.16 APS-PRIM-FAC If one end is pr ovisioned for 1 +1 prot ection swit chi.
1-25 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.17 APS-PRIM-SEC -MISM 1.
1-26 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 9 AS- MT • If the Suppress Alarm s colum n ch eck box is c hecked fo r a por t row , de select i t and click Apply .
1-27 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.21 AUD-LOG-LOSS The AS-MT -OOG alar m clears wh en an STS or VT memb er transit ions to a dif feren t state from IDLE (AS-MT -OOG) or wh en it i s remo ve d completely fro m the VCA T group.
1-28 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 3 AUTOL SROFF 1.7.23 AUTOLSROFF The A UTOL SR OFF ALARM is not use d in the ONS 15310 p latforms in this rele ase. It is reserv ed for dev elopment .
1-29 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.26 AUTOSW-LOP (STSMON) General ly , an AIS is a specia l SONET sign al that tel ls the rece iving node that the sending node ha s no valid signal av ailabl e to send.
1-30 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 8 AUTOSW-P DI Clear the AUTOSW-LOP (VT-MON) Alarm Step 1 Com ple te th e “C lear th e LOP-V A larm” proc edure on pa ge 1-93 .
1-31 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.30 AUTOSW-SFBER Step 2 If the conditi on does not clear , log into the T echni cal Support W ebsit e at http://www .cisco.com/te chsupport for more information or call Cisco T A C (1 800 553-2447).
1-32 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.3 2 AUTOSW- UNEQ (V T-MON) 1.
1-33 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.34 BKUPMEMP 1.7.34 BKUPMEMP Default Se verity: Cr itical (CR), Se rvice-A.
1-34 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.36 CARLOSS (CE100T) lear the CARLOSS (CE100T) Alarm Step 1 V erify that the fibe r cable is properl y conne cted and at tached to the correc t port.
1-35 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.36 CARLOSS (CE100T) On the CE10 0T -8, provisio ning a ter minal (inward) loopb ack causes t he tr ansmit laser to tu rn off.
1-36 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.37 CARLOSS (EQPT) Step 15 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .
1-37 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.38 CLDRESTART Step 4 Using opt ical test equipme nt, verify tha t proper re ceive le vels are achieved. (For specific proc edures to use the tes t set equipm ent, cons ult the manu factur er .
1-38 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.3 9 COM IOXC Note Wh en you repl ace a ca rd with the id entical type of card, you do not n eed to m ake any changes to the database.
1-39 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.41 CONTBUS-CLK-B Clear the CONT BUS-C LK-A Alar m Step 1 If a single traf.
1-40 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.42 CONTBUS-DISABLED 1.7.
1-41 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.44 CTNEQPT-PBPROT A 15310-CL -CTX A or CTX2 500 to Shelf Slot Com municat.
1-42 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.44 CTNEQPT-PBPROT Clear the CTNEQPT-PBPROT Alar m Step 1 If all traf fic cards sho w CTNEQPT -PBPR OT alarm, complete th e follo wing steps: a.
1-43 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.45 CTNE QPT-PBWORK Step 11 If the alarm do es not cle ar , complete the “Physica lly Re place a C ard” sec tion o n page 1 -155 proced ure for th e re portin g tr aff ic ca rd.
1-44 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.4 7 DBO SYNC Clear the DATAFLT Alarm Step 1 Com ple te th e “S oft- or H ard-R eset a Contr oller Card” proced ure o n pag e 1- 154 .
1-45 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.49 DS3-MI SM Clear the DISCONNECTED Alarm Step 1 Restart the CTC application . Step 2 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .
1-46 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.5 1 DUP-NODE NAME The Dupli cat e IP A ddre ss a lar m ind icat es t hat the alarm ed nod e IP add res s is a lre ady in use with in the same DCC area.
1-47 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.52 DUP-SHELF-ID 1.7.52 DUP-SHELF-ID For information about this alarm or condition , refer to the “ Alarm Tr oubleshooting ” chapter in the Cisco ONS 15454 D WDM T r oubleshooting Guide .
1-48 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.55 ENCAP-MISMAT CH-P Step 2 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .
1-49 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.56 EOC Clear the ENCAP-MISM ATCH-P Al arm Step 1 Ensure t hat the co rrect lin e type is in use on the rece i ve card b y completi ng the f ollo wing step s: a.
1-50 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.5 6 EOC War ni n g Use of controls, adjustments, or performing proced ur es other than tho se specified could result in hazardous radiation exposure.
1-51 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.57 EOC-L Step 7 For all nodes, if the card is in ser vice, use an optica l test set to dete rmine whether sig nal failures ar e present on f iber term inations.
1-52 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.5 8 EQP T War ni n g Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector .
1-53 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1. 7.59 EQ PT -MIS S Step 3 If the CTC reset does not c lear th e alarm, c omplete th e “Re mov e an d Reinser t (Res eat) a Card” procedu re o n page 1-155 for the re port ing card .
1-54 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.61 ERFI-P-P AYLD Step 2 If the conditi on does not clear , log into the T echnical Support W e bsite at http://www .ci sco.
1-55 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.63 ERROR-CONFIG • The user sto red the co nfigurati on for one type of ML-1 00T -8 Ethernet card in the dat abase an d then installed a nother type in its slot.
1-56 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.6 4 ETH- LINKLOS S 1.7.
1-57 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1. 7. 67 E XT Step 2 If the p ort has t he corr ect flow rate and du plex setting, troubl eshoo t the n etwork device con nected t o the node and th e network managem ent LAN .
1-58 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.7 0 FA ILTOSW-PAT H 1.7.
1-59 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.73 FE-AIS If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .cisco.com/t echsupport for mo re i nformat ion or call C isco T A C (1 8 00 553 -2447) .
1-60 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.7 5 FE- DS1-NS A Step 4 If the conditi on does not clear , log into the T echnical Support W e bsite at http://www .ci sco.
1-61 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.77 FE-DS1-SNGLLOS 1.7.77 FE-D S1-SNGLLOS Defa ult Se ve rity: Not Alarm e.
1-62 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.7 9 FE- DS3-SA 1.7.79 FE-D S3-SA Defa ult Se ve rity: No t Alarm ed (N A.
1-63 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.82 FE-FRCDWKSWPR-SPAN The Fa r End Force d Switch Back to W orking—Sp an condition is raised on a fa r-en d 1+1 protect port when it is For ce switched to the workin g port.
1-64 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.8 5 FE- LOF 1.7.85 FE-LOF Defa ult Se ve rity: No t Alarm ed (N A), Non-.
1-65 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.88 FE-MANWKSWPR-SPAN 1.7.88 FE-MANW KSW PR-S PAN The FE-MANWKSWPR-SP AN condition is n ot used i n the ONS 15 310 platfor ms in this rel ease.
1-66 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.9 1 FO RCED-REQ- SPAN 1.
1-67 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.94 FRCDSWTOSEC 1.7.94 FRCDSW TOSEC Defa ult Se ve rity: Not Alarm ed (N A.
1-68 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.9 7 FST SYNC 1.7.97 FSTSY NC Defa ult Se ve rity: No t Alarm ed (N A), N.
1-69 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1. 7. 101 G FP -L FD The GFP Extens ion Header Mismatch ala rm is raised on Fibre Channe l/fi ber conne cti vity (FIC ON) GFP ports when it recei v es fr ames with an e xtens ion he ader th at is not null.
1-70 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 03 H ELLO The G FP User Payload Mismat ch is raised again st Fibre Cha nnel/F ICON p orts supp orting GFP .
1-71 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.104 HIBATVG b. Ensure that the IP addres s in th e Area ID colum n mat ches t he othe r node s. c. If the addr ess does n ot match, cl ick the incor rect cell and cor rect it.
1-72 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 06 H I-LASERT EMP Cautio n Remo ving a card that cu rrentl y car ries tr af fic on on e or m ore po rts ca n cause a traf fic hit.
1-73 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.107 HI-RXPOWER Step 6 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .cisco.com/t echsupport for mo re i nformat ion or call C isco T A C (1 8 00 553 -2447) .
1-74 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 09 H I-TXPOWER 1.7.10 9 HI-TXPOWER Defa ult Se verity: Mi nor (MN) , N.
1-75 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.111 I-HITEMP The H oldover Synchr onizati on Mode co ndition is c aused by loss of the p rimary and second timi ng refere nces in the node.
1-76 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.112 IMPROPRMVL The I ndustrial High T e mperatur e alarm occur s when the temp eratur e of the ON S 15310-C L or ONS 153 10-M A is above 149 degrees F (65 degrees C ) or below –40 degree s F (–40 degree s C).
1-77 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.112 IMPROPRMVL Note CTC does not a llow you to de lete the repo rting ca .
1-78 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 13 I NC-ISD 1.7.11 3 INC-ISD Defa ult Se ve rity: No t Alarm ed (N A),.
1-79 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.116 INHSWPR 1.7.11 6 INHSWPR Defa ult Se veri ty: Not Alarm ed (N A), Non.
1-80 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 19 I NVMACADR Clear the INTRUSION-PSWD Condi tion Step 1 In no de view , cl ick the Provi sioning > Security tabs. Step 2 Click Clear Se curity Intrusion Alarm .
1-81 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.121 ISIS-ADJ-FAIL The Ope n Sys tem In terconne ctio n (OSI ) Inte rmed i.
1-82 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 22 KB- PASSTHR b. Record t he prima ry MAA an d second ary MAA s, if configur ed. Ti p Y ou can record long strings of informa tion such as the MAA address b y using the CTC ex port and print functions.
1-83 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.125 LCAS-RX-FAIL Note For m ore inf orm ation about Ether net cards, re fer to the Cisco ONS 15310 -CL and Cisco ONS 15310- MA Etherne t Car d Softwa r e Featur e and Configur ation Guide.
1-84 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 26 L CAS-TX-AD D Note For m ore inf orm ation about Ether net cards, re fer to the Cisco ONS 15310 -CL and Cisco ONS 15310- MA Etherne t Car d Softwa r e Featur e and Configur ation Guide.
1-85 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.128 LKOUTPR-S 1.7.12 8 LKOUTPR-S Defa ult Se ve rity: Not Alarm ed (N A),.
1-86 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 30 L OCKOUT-RE Q Step 6 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .
1-87 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.132 LOF (DS1) b. Find the c oding an d fram ing form ats of the external BITS ti ming sour ce. T he forma ts shoul d be in the us er documenta tion for th e e xternal BITS t iming sourc e or on th e timing source itse lf.
1-88 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 33 L OF (DS3) f. V erif y that the reporting Line Codi ng matc hes the signa l source line coding (AMI and AMI or B8ZS and B8Z S).
1-89 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.135 LOF (OCN) The EC 1-1 LOF a larm o ccurs w hen a po rt on t he report ing EC- 1 port has a n LOF condi tion.
1-90 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 37 L OGBUFR90 SONET Logical O bject: STSTRM A Loss of Fram e alarm for an STS circ uit term ination in dicates that the LOF ha s occur red at th e terminating point of the circuit ( such as an OC-N port).
1-91 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.139 LO-LASERBIAS 1.7.13 9 LO-L ASE RBI AS Defa ult Se verity: Mi nor (MN).
1-92 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 41 L OM 1.7.14 1 LOM Default Se verity: Cr itical (CR), Se rvice-Af fe.
1-93 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.143 LOP-V Step 4 If the error is not due to an incorrec tly conf igured test set, the erro r is in the provisioned CTC circ uit size.
1-94 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 45 L OS (BITS) Step 5 If the a larm doe s not clear , inspec t and cl ean the rece i ve an d transm it node f ibe r connecti ons acc ordin g to site practic e.
1-95 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.146 LOS (DS1) Step 2 If wiring is good, v erify that the BITS clock is oper ating properly . Step 3 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .
1-96 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 47 L OS (DS3) Note If ports managed into IS admini strati v e state are not re ceiv ing si gnals, the LOS a larm is either raised or remain s, and the por t servi ce state transiti ons t o OOS-A U,FL T .
1-97 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.148 LOS (EC1) Step 3 If the port is not currentl y assigned, place the port out of service using the follo wing steps: a. In node view , doubl e-cli ck the card to displ ay the card view .
1-98 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 49 L OS (FUDC ) Note If a circuit shows a part ial status when this alarm is raised , the logical circu it is in place. The circu it is able to carr y traf fic wh en the connecti on issue is resolve d.
1-99 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.150 LOS (OCN) The LOS (FUD C) alarm is rai sed if the re is a user data channel (UDC) circuit cre ated b ut the port is n ot recei ving sig nal input.
1-100 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 50 L OS (OCN) War ni n g Use of controls, adjustments, or performing proced ur es other than tho se specified could result in hazardous radiation exposure.
1-101 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.151 LO-TXPOWER Step 8 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .
1-102 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 53 L PBKDS3FE AC The Cross-C onnect Loop back c onditio n in dicat es tha t ther e i s a s oftware c ross-c onnec t lo opback active betwee n two OC -3 o r OC-12 optic al po rts.
1-103 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.155 LPBKFACILITY (CE100T) SONE T Lo gic al Ob jec t: D S3 The DS -3 Loop.
1-104 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 57 L PBKFACILI TY (EC 1) Clear the LPBKFAC ILITY (DS1, DS3) Condition Step 1 Com ple te th e “C lear a D S-3 or DS-1 Por t Loopbac k Circui t” procedure on page 1-157 .
1-105 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.159 LPKTERMINAL (CE100T) Cautio n CTC pe rmits loop backs to b e performe d on an in-s ervice (I S) circ uit. Loo pbacks ar e Service-Af fec ting (SA).
1-106 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 61 L PBKTERMIN AL (EC1) For inform ation ab out tro ubleshoo ting optica l circui ts with loopb acks, re fer to the “1.
1-107 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.163 LWBATVG Note Per formin g a loopbac k on an in- servic e circu it is Service -Affecting (SA ).
1-108 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 65 MA NRESET Clear the MAN-REQ Condition Step 1 Com ple te th e “Initiate a 1+1 Manual Swit ch Command” pr ocedure on page 1- 149 .
1-109 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.169 MANSWTOTHIRD The Manu al Switc h T o Second Refere nce cond ition occurs whe n the NE tim ing sourc e is manuall y switch ed to a second timin g source.
1-110 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 72 MEA (EQPT) Clear the MATECLK Alarm Step 1 Com ple te th e “S oft- or H ard-R eset a Contr oller Card” proced ure o n pag e 1- 154 for th e stan dby CTX2500 and wait 15 minutes.
1-111 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.173 MEA (FAN) Step 4 If an y ports on the car d are in serv ice, place t.
1-112 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 75 MEM -GONE 1.7.17 5 MEM-GONE Defa ult Se veri ty: Major (MJ), Non-S.
1-113 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.179 NOT-AUTHEN TICATED The N o Start up Co nfiguration conditi on appl i.
1-114 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 81 O PEN-SLOT The Ou t of Use T ransport F ailu re alar m is a VCA T member alarm. (VCA T member circuits are indep endent ci rcuits that are con catenate d from di ff erent time slots in to a higher -rate signal.
1-115 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.182 PDI-P A PDI-P condi tion rep orted on an OC-3 or O C-12 po rt suppor.
1-116 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 83 PL M-P Step 8 If the conditi on does not clear , log into the T echnical Support W e bsite at http://www .ci sco.com/tec hsupport for more inform ation or ca ll Cisco T A C (1 8 00 553-2447) .
1-117 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.185 PRC-DUPID Clear the PLM-V Al arm Step 1 V e rify that your signal source matches the signal allow ed by th e traff ic card.
1-118 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.187 PROV-MISMATCH Step 6 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .cisco.com/t echsupport for mo re i nformat ion or call C isco T A C (1 8 00 553 -2447) .
1-119 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.189 PWR-FAIL-B Step 4 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .cisco.com/t echsupport for mo re i nformat ion or call C isco T A C (1 8 00 553 -2447) .
1-120 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 92 RF I-P A Remo te Fault Indica tion (RFI) Line cond ition o ccurs when the O NS 15 310-CL o r ONS 1531 0-MA detects an RFI i n OC-3 or OC-1 2 port SONET overhea d because of a fault in an other nod e.
1-121 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.193 RFI-V 1.7.19 3 RFI -V Defa ult Se ve rity: Not Repor ted (NR), Non-S.
1-122 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 95 ROL L-PEND The R OLL condition i ndicates th at circuits a re being r olled. Th is is typi cally done to mov e tr af fic for a mainte nance operat ion or to per form bandwidt h groom ing.
1-123 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.198 SD SONE T Lo gic al Ob jec t: E QPT The Run Configuration Save Needed cond ition occurs whe n you change the running c onfiguration file for ML-10 0T -8 car d.
1-124 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 99 SD- L Note The recommended test set for use on all SONE T ONS electrical ports is the Omniber 718.
1-125 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.200 SD-P Clear the SD-L Condition Step 1 Com ple te th e “C lea r an O C-N Port Faci lity or T ermi nal L oopba ck C ircui t” pro cedure on pa ge 1-1 57 .
1-126 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 01 SD- V Clear the SD-P C ondition Step 1 Com ple te th e “C lear th e SD-L Condit ion” pro cedure on page 1-125 . Step 2 If the conditi on does not clear , log into the T echnical Support W e bsite at http://www .
1-127 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7. 2 03 S F- L War ni n g Use of controls, adjustments, or performing proced ur es other than those specified could result in hazardous radiation exposure.
1-128 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 05 SF TWDOWN Clear the SF-P Condition Step 1 Com ple te th e “C lear th e SD-L Condit ion” pro cedure on page 1-125 .
1-129 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.208 SNTP- HOST 1.7.20 8 SNTP-HO ST Defa ult Se verity: Mi nor (MN) , Non.
1-130 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 11 SQM 1.7.21 1 SQM Defa ult Se veri ty: Critical (CR), Service-Af fe.
1-131 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.214 SSM-OFF Clear the SSM-FAIL Alarm Step 1 V e rify that SS M is enabled on the e xternal timi ng source.
1-132 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 17 SS M-SMC The SSM Re served (RES) For Network Synchr oniza tion Use c ondi tion occu rs when t he synch ronizat ion message quality le vel is changed to RES.
1-133 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.221 SSM-ST4 Note SSM- ST3E is an informa tional condi tion.
1-134 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 24 ST S-SQUELC H-L 1.
1-135 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.227 SWMTXMOD-WORK 1.7.22 7 SWMT XMOD -WORK Default Se verity: Cr itical .
1-136 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 30 SWT OTHIRD Step 2 If the conditi on does not clear , log into the T echnical Support W e bsite at http://www .ci sco.
1-137 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.233 SYNCSEC A Loss of T iming on Pri mary Ref erence alar m occu rs when the ONS 15310- CL or ONS 15310-MA loses th e primary tim ing sour ce (refer ence 1).
1-138 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 34 SYN CTHIRD 1.7.23 4 SYNCTH IRD Defa ult Se verity: Mi nor (MN) , N.
1-139 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.236 TIM SONE T Lo gic al Ob jec t: O CN The Se ction T IM alar m occu rs when the e xpec ted J0 s ection trace string does not ma tch the recei ved section trace string.
1-140 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 37 TIM -MON 1.7.23 7 TIM-MON Defau l t Severit y: M in or (MN ) SONE T Lo gic al Ob jec t: O CN The TIM Se ction Moni tor TIM alar m applies to TX P and MXP ca rds.
1-141 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.240 TIM-V In Auto mode o n the recei ving port , the card sets the expecte d string to the v alue of th e recei v ed string.
1-142 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 42 TX -AIS Note For mo re info rmati on abo ut Ethe rnet car ds, re fer to the Cisco ONS 1531 0-CL and Cisco ONS 15310-MA Ethern et Card Softwar e F eature and Configuration Guide .
1-143 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.244 TX-RAI If the conditi on does not clear , log into the T echni cal Support W ebsit e at http://www .cisco.com/te chsupport for more information or call Cisco T A C (1 800 553-2447).
1-144 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 45 U NEQ-P Step 5 If the T y pe column does not con tain VTT , ther e are no VT tunnels co nnected with the alarm. Go to Step 7 .
1-145 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.246 UNEQ-V Step 13 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .
1-146 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 48 VCG- DOWN Note For mo re info rmati on abo ut Ethe rnet car ds, re fer to the Cisco ONS 1531 0-CL and Cisco ONS 15310-MA Ethern et Card Softwar e F eature and Configuration Guide .
1-147 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.250 WKSWPR 1.7.25 0 WKSW PR Defa ult Se ve rity: Not Alarm ed (N A), Non.
1-148 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.9 Traff ic Car d LED A ctiv ity 1.9 Traffic Card LED Activity ONS 153 10-CL and O NS 15 310-MA card L ED behavior p atte rns are listed in th e following sectio ns.
1-149 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.10.1 Protection Switching, Lock Initiation, and Clearing Initiate a 1+1 Pr.
1-150 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.10.1 Protecti on Switchin g, Lock I nitiation, an d Clearing Clear a 1+1 .
1-151 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.10.1 Protection Switching, Lock Initiation, and Clearing Initiate a Card or Port Lockout C ommand Note For ONS 153 10-MA 1:1 el ectr ical prote ction group s, working or pr otect cards can be pla ced in the Lock Out sta te.
1-152 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.10.1 Protecti on Switchin g, Lock I nitiation, an d Clearing Initiate a F.
1-153 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.10.1 Protection Switching, Lock Initiation, and Clearing In the Circuits on Span dia log box, th e switch st ate for a ll circuits is Manua l.
1-154 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.10.2 CTC Card Resetting and Sw itching In the C ircui ts on Span d ialog box, the switch st ate f or all ci rcuits is Clear .
1-155 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.10.3 Physical C ard Reseati ng and Replac ement Note The reset options are enabled o nly in t he OO S-MA,MT se rvic e state.
1-156 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.10.4 Generi c Signal and Circu it Procedure s Step 4 Slide the re placeme nt card into the slot al ong the guid e rails. Step 5 Close th e ejectors.
1-157 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.10.4 Gen eric Si gnal and Circui t Procedu res d. V erify that the Disable OSPF on Link check box is unchecked. e. Click OK .
1-158 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.10.4 Generi c Signal and Circu it Procedure s Step 7 If a ro w sho ws a state other than IS, click in the co lumn cell to display the drop-d own list and select IS .
1-159 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.10.4 Gen eric Si gnal and Circui t Procedu res Note If ports manage d into.
1-160 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.10.4 Generi c Signal and Circu it Procedure s.
C HAPTER 1-1 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 1 Transient Conditions This chap ter gi ves a descriptio n, entity , S imple Ne twork M anagement Pro tocol (SNMP) number , and SNMP trap f or each com monly en counte red Cisco ONS 15310- CL and Cisco ONS 15310-MA transi ent condit ion.
1-2 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Transient Conditions 1.1 Transie nts Index ed By Al phabetica l Entry 1.3.14 INTRUSION, pa ge 1 -6 NE 5250 security Intrusi onDetUse r 1.3.15 INTR USION-PSWD, pa ge 1-6 NE 5240 securityIntr usionDe tPwd 1.
1-3 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Transient Conditio ns 1.2 Trouble Notificati ons 1.2 Trouble Notifications The ONS 153 10-CL a nd ONS.
1-4 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Transient Conditions 1.3 Transient Conditions 1.3 Transient Condit ions This sect ion lists in a lphabetica l order all th e transi ent conditions encountere d in Softwa re Release 7 .
1-5 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Transient Conditio ns 1.3.7 ADMIN-SUSPEND-CLR 1.3.7 ADMIN-SUSPEND-CLR The Susp end User Cle ar (ADMIN- SUSPEND-CLR ) conditi on occurs when the user o r administr ator chan ges t he p assword .
1-6 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Transient Conditions 1.3.13 FRCDWKSWPR-NO-TRFSW 1.3.
1-7 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Transient Conditio ns 1.3.20 LOGOUT-IDLE-USER This transi ent condition i s equi v alent to a security war ning. Y ou must check the security log (audit log) for other security -related action s that ha ve occurr ed.
1-8 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Transient Conditions 1.3.2 7 RMO N-RE SET 1.3.27 RMON-RESET The RMO N Histori es and Alarm s Reset Re.
1-9 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Transient Conditio ns 1.3. 3 4 WK SW PR 1.3.34 WKSWPR The Switched to Protection (WKSWPR) condition occurs when traf f ic switches to the protect port/card in a nonreverti ve prote ction grou p.
1-10 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Transient Conditions 1.3.3 5 W RMRES TART.
C HAPTER 1-1 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 1 Error Messages Note Th e terms "Unidire ctiona l Path Switched Ri ng" and " UPSR" may appear in Ci sco liter ature.
1-2 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages T able 1 -1 Err or Mes sage s Error Warn ing ID Error Warning Message Description EID-0 In v alid error I D. The e rror ID is in valid. EID- 1 Nu ll poi nter encount ered in {0} .
1-3 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 1023 This sessio n has be en te rminate d. T erminations are cau sed when the session has timed out, the card r esets, th ere is a lread y a session with the slot, or pa ssword conf iguration is required.
1-4 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID-2003 Error deleting roll. There w as an error when CTC tried to delet e the ro ll . EID-200 4 No IOS slot sel ected. Y ou d id not se lect a C isco IO S slot.
1-5 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 2025 This featu re c annot be used. V e rify t hat eac h of the end points of this circu it are runni ng softwar e that suppor ts this featur e.
1-6 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID- 2043 This node is no t select able. Only the so urce no de and nodes attached to included spans (blue ) are selec table. Se lecting a selectable node will enable its av ailable outgoing spans.
1-7 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 2066 Un able to store profile. Erro r writi ng to {0}. CTC e ncoun tered an err or w hile t rying t o store the prof ile. EID-2067 File write error .
1-8 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID- 2090 No no des selec ted. Please select t he node (s) o n which to store the prof ile(s). Y ou m ust s elect one o r mor e nodes on which yo u can s tore t he profile.
1-9 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID-2116 In v alid extensio n by te settin g for rin g. {0} The ex tension by te set for the specif ied ring is invalid. EID-2118 Cannot del ete rin g.
1-10 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID-2130 The ring ID va lue, {0}, is not v alid. Ple ase enter a v alid number betwe en 0 and 9999. Enter a ring ID value betwee n 0 and 9999 .
1-11 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 2159 Roll not re ady fo r com pletio n. {0} The ro ll is not r eady for completion. EID- 2160 Roll not c onnec ted. {0} Refer to erro r messge text.
1-12 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages WID-2175 Extension b yte mismatch. {0} Ther e is a mismat ch with the e xtensio n byt e. WID-2176 Not all spans ha ve the sa me O SPF Area ID.
1-13 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 2195 The c ircui t VL AN li st cann ot be mapp ed to one sp anning tree . Y ou can vi ew th e VLAN/Spa nning T ree tab le or reas sign VLANs.
1-14 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID- 2218 Ban dwidt h must be bet ween {0 } and {1 } percen t. The ban dwidt h must b e withi n the specified parame ters. EID-2219 Protection ope ration failed , XC loopback is applie d on cross- connec tion.
1-15 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 2328 Circ uit reconfigure error . {0} The attemp t to reconf igure the specif ied circuit h as fa iled. EID- 2329 {0} of {1} cir cuits c ould not be su cces sfully cr eated.
1-16 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID-30 21 An error was encoun tered wh ile r etrie ving the diagnos tics: {0} Refe r to the er ror mes sage t ext . EID- 3022 Req uested acti on not allowed.
1-17 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID-3050 An exce ption was ca ught trying t o sav e the f ile to your local file sys tem . Check whether the f ile already ex ists and cannot be o ve r written, or there isa space constrain t in the fil e system.
1-18 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID- 3072 Clea r Learne d Address F ailure at temp ting to clear t he lear ned MAC addr ess f rom a sp ecif ic car d or Ether gro up.
1-19 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 3097 The ring t erminat ion is in use. The ring ter mination you are trying t o acces s is in us e. Try after someti me. EID-3098 No ring terminat ions selected.
1-20 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID-31 20 No object of type {0} selected to delete. Choose an obje ct of the speci f ied type to delete. EID- 3121 Err or Dele ting {0} There is a n error delet ing t he ite m.
1-21 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 3144 Max number of static routes exceede d. The number of stati c route s has exceeded its lim it. EID-3145 RIP Metric is not in the range 1-15 .
1-22 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID-3 165 The Ri ng ID pr ov ided is alread y in us e. Ri ng IDs mu st be uniq ue Refe r to the er ror mes sage t ext . EID- 3166 Err or refre shing {0} t able CTC enc ounter ed an err or whil e refre shing the spec ified table.
1-23 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 3214 Could not get nu mber of HO s for l ine. The number of Hi gh Orders (STS/STM ) f or the li ne is not av ailable. EID- 3215 Err or in refresh ing.
1-24 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID- 3237 Dat abase Backu p faile d.
1-25 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages WID-3 256 Coul d not assig n timing re fere nce(s) be cause - at leas t one timin g refere nce has al ready bee n used an d/or - a timi ng reference h as been a ttempted t o be us ed twice .
1-26 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages WID-3275 Make sure the Remote Interf ace ID and th e Local Inter face ID on the two sides are m atche d. (Loca l Interfac e ID on this no de should equa l Rem ote In terface ID on the neig hbor n ode and vice- ver sa.
1-27 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 3294 No RM ON th resholds av ailabl e for selecte d por t. Refer to t he err or messa ge text. EID- 3295 This card does not sup port RM ON t hreshol ds.
1-28 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID-3323 APC syste m is b usy . Automatic Po wer Control (APC) system is bu s y . EID- 3324 No pa th to regulate . There is no c ircuit path to regulat e.
1-29 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID-3353 There is no su ch interf ace av ailable. The i nterf ace spec if ied is not present in CTC. EID- 3354 Sp ecified endpo int is in use.
1-30 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID- 3383 G FP Buffers A v ailable must be betwee n {0} and {1 } and ma y be in creas ed in in cr emen ts of {2} . The G FP b uf fers must be in the spec ifie d range.
1-31 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID-3402 Unable to complete th e switch request. The { 0} ca rd i s eithe r not p rese nt or i s not respon ding. Try again af ter ensur ing that the {0} card is pres ent and is no t resetting.
1-32 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID-401 1 Provision ing error : {0} Refe r to the er ror mes sage t ext . EID-50 00 Cannot f ind a va lid route for tunnel change re quest.
1-33 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 5018 {0} is { 1} no de and cannot be added to {2} n etwork. Y ou cannot add the no de {0 } of typ e {1} to the host node o f type {2} .
1-34 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID- 5033 Un able t o loa d pro file. Error d ecodin g character s. CTC dete cted an err or whi le decodi ng char acter s and could not load the profile.
1-35 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages WID-5 051 Un able to tran sition port st ate indire ctly be caus e the port aggre gates OC H CC circuits: if the por t state should be chang ed, ed it it direc tly via port provisioning Refer to th e war ning message te xt.
1-36 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID- 6006 Could no t assign tim ing refe rences: - NE refer ence c an only be used if t iming mode i s LIN E. - A BITS ref erence can only be used if tim ing mode is not LINE.
1-37 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 6024 The de stinatio n of a {0} r oute cann ot be a class D (224.0.0 .0/4 ) or cl ass E ( 240.0 .0.0/4) addre ss. The d estina tion of a stati c route must not be a class D or class E a ddress.
1-38 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID- 6049 Mode {0} is not suppo rted. CTC does not supp ort the m ode of operat ion re quested on t he ca rd. EID-6050 Some {0} ter minations wer e not {1}d.
1-39 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID-607 4 End Syste m mo de onl y support s one su bnet. Refer to the e rror me ssage text. EID- 6075 Trying to r emove MA T e ntry t hat does n ot exit.
1-40 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID-609 7 The authoriz ation ke y does not co mply with IOS passwor d rest ricti ons.
1-41 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 6113 C annot delete she lf, {0} One or more of the eq uipmen t module s (provisioned virt ual links , provisioned server tra ils, p rovisioned prote ction groups, or provisioned DC Cs) in the shel f is currently in use.
1-42 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID-6137 Cannot disable multishelf. Multishelf is not supp orted on equi pment, is already di sabled , or modul es on the she lf are cu rrentl y in use .
IN-1 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 INDE X Numerics 1+1 optica l port pro tecti on, deleting 1-77 15310-CL -CTX card line alarms 1-147 resetting 1.
Index IN-2 Cisco ONS 153 10-CL and Cisco ONS 15310-MA Troub leshooting Guid e, R7.0 78-17235-01 byte fa ilure 1-21 chann el failu re on prot ect ca rd 1-65 chan nel mis mat ch 1-22 mode mi smatc h fai.
Inde x IN-3 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 generic proc edures 1-156 identifyi ng circuit state 1-62 identi fying failur e points on ele ctrica l 1-3 identifyi ng failur e points on optical 1-13 PARTIAL stat us remains unc hanged 1-62 path-in- use err or 1-60 repairing 1-62 rolled 1-122 VT1.
Index IN-4 Cisco ONS 153 10-CL and Cisco ONS 15310-MA Troub leshooting Guid e, R7.0 78-17235-01 deleting cache files 1-54 does not laun ch 1-53 gray node icon 1-55 list o f alarm s 1-1 login erro rs 1.
Inde x IN-5 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 See also DS1-2 8/DS3-E C1-3 ca rd See also DS1-8 4/DS3-E C1-3 ca rd resetting 1-154 elect rical circuits.
Index IN-6 Cisco ONS 153 10-CL and Cisco ONS 15310-MA Troub leshooting Guid e, R7.0 78-17235-01 FE-FRCDWKSWPR-SPAN 1- 63 FE-I DLE de scri pti on 1-63 FE-LOCKOUT OFPR-SPAN 1-63 FE-L OF de scri pti on 1.
Inde x IN-7 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 1:1 card switch (ONS 153 10-MA only) 1-151 lock-on 1-150 lockout 1-151 path protec tion Force switch 1-.
Index IN-8 Cisco ONS 153 10-CL and Cisco ONS 15310-MA Troub leshooting Guid e, R7.0 78-17235-01 LOF (OCN ) 1-89 LOF (ST STRM) 1-89 LOF ( STSTR M) 1-89 LOGBUFR90 1-90 LOGBUFROVFL 1-90 login erro rs bro.
Inde x IN-9 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 MEA (FAN) de scription 1-111 MEA (PPM) description 1-111 MEM-GONE descri ption 1-112 MEM-LOW descrip ti.
Index IN- 10 Cisco ONS 153 10-CL and Cisco ONS 15310-MA Troub leshooting Guid e, R7.0 78-17235-01 facility lo opback on a source-node Eth ernet port 1-28 facility l oopback on a source-no de OC-N port.
Inde x IN- 11 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 AUTOSW-SFBER 1-31 SF description 1-126 SF-L description 1-127 SF-P description 1-127 SF- V des cript .
Index IN- 12 Cisco ONS 153 10-CL and Cisco ONS 15310-MA Troub leshooting Guid e, R7.0 78-17235-01 See also lamp test See also loopba ck See also power cross-co nnec t loopback circui t 1-15 elect rica.
Inde x IN- 13 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 USER-L OGOUT 1-8 username/pa ssword m ismatch 1-58 V VCCG-DOWN de scription 1-146 VCG-DEG d escripti .
Index IN- 14 Cisco ONS 153 10-CL and Cisco ONS 15310-MA Troub leshooting Guid e, R7.0 78-17235-01.
Een belangrijk punt na aankoop van elk apparaat Cisco ONS 15310-CL (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Cisco ONS 15310-CL heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Cisco ONS 15310-CL vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Cisco ONS 15310-CL leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Cisco ONS 15310-CL krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Cisco ONS 15310-CL bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Cisco ONS 15310-CL kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Cisco ONS 15310-CL . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
