Gebruiksaanwijzing /service van het product DVC-1000 van de fabrikant Cisco Systems
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M a nual i 2 ey e T M Building Netw ork s for People B r o a d b a n d V i d e o P h o n e (Patent Pending) D VC -1 00 0 v2 .0.
In tro du cti on ................................................................................................... 3 Pa ckage Con tents ......................................................................................... 4 Featu res & Bene fits .
Int rodu ctio n Im agin e hav in g hi gh -qua lit y , ex tre mel y low -cos t vi deo con fere nc in g from a sta nd - alon e, ea sy to use c ommu nicat ion a ppl i a nce. The D -Lin k i 2eye TM D VC- 1000 Bro ad b a nd Vide oPhone accomp lishes th is.
4 n C o n n e c t i o n to b r o a d b a n d I n t e rn e t (C a b l e m o d e m , D S L m o d e m ,T - 1 o r E t h e r n e t n e t w o r k ) a t e a c h e n d o f t h e c o n n e c ti o n n T e l e v.
5 n S t a n d - a l o n e o p e ra t i o n - N o c o m p u t e r n e e d e d n U s e s b r o a d b a n d ca b l e / D S L o r n e tw o r k c o n n e c t i o n s f o r h i g h - q u a l i t y v i d e o n H .
6 L E D s LED sta nds for L ight- E mitting D iode. T he i2eye T M D VC-1000 ha s the following LED s for monitoring its operation. Link Sta tus A ct ivit y Status P ow er Call Monit or L E D LED Loc ati on and Acti vit y P ower S t a t u s Front to the le f t of the power light.
7 Get ting Sta rted Informa tion f or the Setu p Wizar d i s ente red by using the intel ligen t re mote con - trol inc luded wi th the D VC-100 0. The re mote is used to e nter nu mbers, letter s, special characters a nd t o m a ke select ions fro m an o n-sc reen keyb oard.
8 Remot e Co nt ro l L ay o ut E N T ER k e y A d j u s t C o n t r a s t W he n en ter ing alp ha numeri c in formatio n, the le ft arro w key per form s a ba ckspac e , dele ting the chara cter to t he left of the on-scre en cursor.
9 W hen you are finish ed enterin g text a nd nu mbers, mov e the cursor to highlight OK on the screen a nd press EN TER ; or altern atively you ca n press the CA NCE L key on th e remote to remov e the keyboa rd from th e scree n, leav ing what you typ ed on the screen.
10 Pe r so n a l I nfo rm at i on Sc r ee n Using the Setup Wizard The f ollowi ng descriptions of the Setup W izard screens will help you understa nd the purpose a nd proce dures f or provi ding the required informa tion. T h e f i r s t s c r e e n t h a t d i s p l a y s o n t h e i n i ti a l s ta r tu p i s th e W e c o m e S c re e n .
11 Ne tw o rk Add ress S cr ee n The Netw ork A ddre ss screen a sks for information that is needed to connect a Vide oPhone call ov er th e Internet. M ost home users with a cable or DSL modem ca n leave the checkbox che ck e d to obtain a n IP Address automatically.
12 Ne tw o r k S pe e d S cr e en The Netw or k Spe ed s creen a sks y ou to select the typ e of broa dba nd I nternet conn ec- tion you use. Ea ch choice ha s default se nd a nd rece ive spee ds defin ed f or you.
13 Syste m Re st ar t A w a r n i n g m e s s a g e n o w a p p e a r s a s ki n g t o r e s t a rt t h e D V C -1 0 0 0 V i d e o P h o n e t o c o mp l e t e t h e s e t u p . P r e s s t h e Y e s b u tt o n to a c c o m p l i s h a r e s t a rt . Congrat ulation s! Y ou are now re ady to m a ke a nd rece ive i2eye VideoPhone calls.
14 Using the D VC-100 0 L ay ou t o f th e i 2 e y e M a in S c r e e n M a i n W i n d o w S e l f -V i e w W i n d o w M a i n S et ti ng s B ut t o n s B a nn er W i n d o w S ta tu s Me s sa g e A r e a S ta tu s I c o n s P r i v a c y S ta tu s I c o n s St at us I cons The Sta tus Icons a ppear onl y brie f ly at startup.
15 Just like a re gular phone call, picking up the tele phone ha ndset w ill a nsw er the D VC-1000 Vi deoPhone. Y ou may also use the remote contr ol to a nswer by pressi ng the ENTER key when the “ A nsw er ” button on the screen is highl ighte d in a d ial og b ox.
16 P l a c i n g a M a n u a l D i a l V i d e o P h o n e C a l l wi t h t h e T e l e p h o n e H a nd se t If the oth er party ha s a ctivated thei r video priva cy , y ou will not see them; but y ou will be able to hear them. If they have a ctivated audio priva cy , y ou ca n see them; but not hear th em.
17 S pe a k er p h o ne Mo d e The D VC-1000 ha s a Spea ke rphone Mode i f the ca ll needs to be shared with more tha n one person, or when it i s desira ble to tal k without using the tele phon e ha ndset . In Spea kerphon e M ode, the s pea ker on t he telev ision a nd the microphone in the D VC-1000 V ideoPhone are used.
18 Phone numbers may be entered in the follow ing formats (the da sh is entered automati cally ): 1-949-555-1212 : Th e 1 is r equired if yo u are cal ling outside your local area . 555-1212 : W il l w ork only withi n the local area code . E n t er in g P h o n e N u mb e r s V alid entry for th e IP ad dress fiel d wou ld incl ude: 205 .
19 Using the Configuration Menu After startin g the D VC-1000 V ideoPhone, the Mai n Screen is d isplayed. The self-view image should be displ aying in the l arg er w indow.
20 The Di al screen contains the speed dial list a s well a s buttons to m a nage the Speed Di al L ist a nd ma k e ma nual Vi deoPhone cal ls Usin g the Conf igu ratio n Menu ( conti nued ) Mai n S cr een > Di al Speed Dial List - Ma nual Dial - This li st contains u p to 10 Spe ed Dia l entrie s.
21 T o a dd a Speed D ial entry , enter a na m e a nd a number (or addre ss) using th e re mote ’ s num ber p ad or the on- screen keyboar d. Remov es a selected entry from the Speed Dial List. All ows the modifica tion of e ither the na m e or number (or address) of a selected Spe ed Dial entr y .
22 The View screen allow s t he user to modify what the ma in scre en may look l ike . Usin g the Conf igu ratio n Menu ( conti nued ) M ai n Sc re en > Vi ew This is the sta ndard vi ew show ing both the larger main v iew win dow a nd the sma ller s el f- view window.
23 Usin g the Conf igu ratio n Menu ( conti nued ) M ai n Sc r een > S et ti ng s The Settings sc reen contai ns four but tons that al low t he a pplication to be customize d in dif f eren t way s. Ea ch of these settings are de tailed starting on the nex t page.
24 M ai n S cr ee n > Se tt in gs >G en er al A lway s a n swer inco min g call s- T ur n o n video pr iva cy w he n a n sw ering calls - Pla y sound with user i nput - A utomati cally ad just video co ntr a st - Sele ct this che ck box to allow the D VC-1000 to automatically a ccept a ny incoming call.
25 Mai n S cr ee n >S et ti ngs > P er so nal I nfor ma t ion Usin g the Conf igu ratio n Menu ( conti nued ) Na me- A re a Co de & Ph one # - Enter your na m e here. W hen a call is pla ced f rom yo ur V ideoPhone, the na me y ou enter wi ll be displayed a s a Cal ler ID on the remote e nd of the call.
26 Mai n Sc re en > S et ti ngs > Ne tw o rk Usin g the Conf igu ratio n Menu ( conti nued ) Contro ls how the D VC-1000 obtain s a n IP Add ress. All ows y ou to enter a pri mary a nd se condary DNS addres s. This screen cont rols how a Public IP Address is obtai ned .
27 Mai n Sc re en > S et tin gs > Net w or k > A ddr e s s Usin g the Conf igu ratio n Menu ( conti nued ) The D VC-100 0 V ideoPhon e w ill attempt to obtai n the IP Addre ss f r om the DHCP ser ver . W he n th is is chec ke d (th e de faul t), the oth er set tin gs on thi s scr een are aut omat ical ly gr ay ed.
28 Main Scr een > Set ti ngs > Net w or k > DNS Usin g the Conf igu ratio n Menu ( conti nued ) T he Do main Na me System (DN S) tr a nslates In ternet do main na m e s (for exa mp le ww w.
29 Mai n Sc ree n > S ett in gs > Net w ork > Pu bli c I P A ddr e ss Usin g the Conf igu ratio n Menu ( conti nued ) This screen a llows you to conf igure, v iew, or edit the Vi deoPhone ’ s pu blic IP Address. This i s the def au lt a nd recomm ende d setti ng.
30 Usin g the Conf igu ratio n Menu ( conti nued ) Mai n Sc ree n > Set tin gs > Net w or k > N etw ork Spe ed The Netw ork Speed screen offers you the option of selecting the speed that is the best match for yo ur cur rent network or c onnection.
31 Usin g the Conf igu ratio n Menu ( conti nued ) M ai n Sc re en > Set ti ngs > U pda te The Update screen ha s s ev eral f unctions: Set the checkbox to automatically ch eck for updates of the D VC- 1000 Video Phon e. Check for a n update right now .
32 Usin g the Conf igu ratio n Menu ( conti nued ) Ma i n S c re e n > P r iv a c y A u d i o P r i v a c y - V i d e o P r i v a c y - D o n o t D i s tu r b - A udio Priva cy prev ents the audio on your side from being sent to the remote call er .
33 Using the D VC-100 0 w ith Routers, Gatew ays a nd Br oa db a n d Mod e ms The D-L ink DI-6 14+ a nd t h e DI-604 Rou ters hav e a firmwa re u pgra de that allo ws for ea sy configuration of the i2ey e . W ith the DI-614+, DI-604 a nd the firmw are upgra de, you wi ll not need to ma nua lly confi gure the ports.
34 The firewall security features bui lt into most routers a nd gateways prev ent users fr om a ccessing the video a nd audio of their D VC-1000. A router connects to the Internet thro ug h a series of numbered por ts. The ports used by the D VC-1000 are blocked f rom a ccess ove r the Internet by the firewal l features of the router.
35 Using the D VC-1000 w ith Router s, Gatew ays or Broa dba n d Mod e ms (contin ued) A total of 7 ports must be opened f or the D VC-1000 to w ork with most routers or firewal ls. T o open these ports, plea se do the foll owing: A . Click Enabled B .
36 Using the D VC-1000 w ith Router s, Gatew ays or Broa dba n d Mod e ms (contin ued) Y ou hav e now c omp lete d the en terin g of one por t t o be ope ned . Y ou w ill need to open six more ports. Repeat steps A thr oug h G f ive mor e times fo r ea ch on e of t he fol lowing f ive ports: 15329, 15330 , 153 31, 1 5332 a nd 15333.
37 From the followi ng se ctions, choose the hea ding that best a pplies to your equipment or n etworking configuration. Netw ork Wit h M ultiple Publ ic I P A d dre sses A Publi c IP Address is visi ble on the Internet. (Mo st commonly found in business environm ents.
38 Br oadband M odem, M ul tip le PC s a nd a Hu b Commonly fou nd in sm all o ffice s, home off ices, or homes wi th more tha n on e PC where multiple public IP addresses are avai lable. In order to install the D VC-1000 V ideo Pho ne a s a nother device behind a hub a ssign a n availabl e pu blic IP address to the Vi deo Phon e.
39 T rouble shooting 1 . C a n n o t m a k e a c a l l u s i n g a p h o n e n u m b er . C h e c k t h a t y o u d i d n o t m i s d i a l t h e n u m b e r . If the pers on yo u ar e cal lin g is outs ide of y our area code , yo u must dial a “ 1 ” before the ar ea c ode a nd the n the nu mber .
40 T roub le sho otin g (c onti nued ) 4 . T e l e p h o n e o r t e l e v i s o n p r o d u c e s a n o f f - h o o k s i g n a l . T e le phone is off the hook. Ha ng up t he phone. 5.T el e phone or television produce s a fa st bu sy sign al. Person you are try ing t o ca ll is not registere d with t he dir ecto ry serv ice .
41 T roub le sho otin g (c onti nued ) 9 . No vid eo in a call. V ideo ca ble s a re not plugg ed in correc tly . En sure that you r vi deo ca bles are corr ec tly plug ged into t he TV . Ma ke sure that the TV is set f or v ide o inp ut. Co nsu lt y our TV ma nua l for refer enc e.
42 1 1 . V i d e o f r e e z e s d u r i n g a c a l l . Far side mut ed the ir v ideo . If the f ar sid e mute s thei r v ideo you w ill not be able to see him or her. Net w ork is con ge sted. Giv e the Vid eoPhone a couple of min ute s to try to rec ove r , or dis conn ect the call a nd try ag ain at a lat er time.
43 VideoPhone is not functioning properly behind NA T . Go to Setti ngs/ Netw ork/ Publi c IP . Sele ct “ Auto dete ct pub lic IP Addr ess. ” If the V ideoP hone is un ab le to dete ct the pub lic IP Add res s, it sho uld be en tere d ma nual ly us ing “ U se spe cif ic IP Addr ess .
44 1 6. Error Display s on main screen. Vide oPhone ca nnot obtain public IP A ddress (Router ’ s a ddre ss). See “ Vid eoPhone ca nnot o bt ain IP Addre ss aut omati cal ly ” sec tio n bel ow. 17. V ideoPhone ca nnot ob tain IP A ddre ss automatically Not properly co nnected to a DHCP server .
45 20. VideoPhon e is not connected to the Internet. Ethernet cable is not properly plugg ed into the Vid eoPho ne. En sure that the RJ- 45 cable is properl y plug ged int o the ba ck of the Vi deoPho ne. A stea dy gree n li ght on the Eth ernet p ort indi cate s a v alid link ha s been mad e.
46 T roub le sho otin g (c onti nued ) 2 2. VideoPhone doe s not boot up. Vi deo is not be ing display ed on television. En sure that the v ideo a nd audio ca ble s are plug ge d in cor re ctly to both the V ideo Phon e a nd tel evi sio n. The te lev isi on shou ld be set fo r v ide o in put .
47 Frequently As ked Que st ion s What is D-Link ´ s i2ey e? i2eye (TM) is a bre a kthroug h com munications v ideo a ppli a nce that provid es IP vid eoconferencing a nd connect s to a ny sta ndard telev ision.
48 Fr eq ue ntl y As k ed Q uest io n (c ont i nue d) Ca n I use the D V C-1000 w it h a non-D-Lin k directo ry service? No. The D VC-1000 i s designed to automatically conn ect to the D-Link Directory Se rvice. This is a free servi ce a nd is avai lable t o a nyone w ith a D VC-1000.
49 Fr eq ue ntl y As k ed Q uest io n (c ont i nue d) What d ev ic e s ca n I connect t o wit h the D VC-100 0? W ith the D VC-1000 you ca n connect to a ny hardw are or software that is H. 323 co mpatible. If you are not sure if your hardw are or soft w are is H .
50 G lo ss ar y o f T er ms Ba ndwidth: A me a sure of the rate at whi ch data ca n be sen t through the network. This val ue is usually given in bits per second (bps) or kilobi ts per se cond (k bps). CIF (C ommon Intermediate Format): An i ntermedia te video format.
51 Home G ateway: A term com monly intercha ng ed wi th router . IP A ddress (Internet Protocol A ddre s s): An IP Address is a nu m ber that identifies a computer connected to the Internet. Every computer that is connected to the Internet must h ave a unique IP Address.
52 QoS (Quality of Se rvice): Allow s guara nteed ba ndwid th a nd p a cket deliv ery betw een netw ork devi ces over a netw ork. Router: A dev ice that atta ches two or more network devices a nd forwards data a ccor dingly . Mo s t consumer type rout ers a ct a s D HC P servers, NA T s a nd si m ple firew alls.
53 In ter nal Pro cess or ARM-9 ASIC Communication Processor Sta ndards Complia nt ITU H .323 (IP communications) Vi deo : H.26 3 Au dio: G.71 1, G.723 Dat a Rates/Fr a m e Ra tes 96 Kbp s — 512 Kb .
54 Us er I nt er face Dia lin g Diagn ostics Quality of service m ea sur e me nt M a nual or au to a nsw er Incoming Caller ID Priva cy sh utt er vi a vid eo mute a nd/or audio mute Do Not Disturb mod.
55 Conta cti ng T e chnica l Suppo rt n T ech nic al Su ppo rt Y ou ca n find the most recent sof tw are a nd user docum entati on on the i2eye web site. D-Link provi des free techni cal suppor t f or customers w ithin the U nited States a nd Ca na da for t he d uration of the warra nty period on t his p roduct.
56 W arra nt y a nd Registr ation Subjec t to t he term s and condit ions s et forth he rein, D -Link System s, In c. ( “ D -Link ” ) provides this Limited warr anty fo r it s p rod uc t on ly t o.
57 n The ori ginal p roduc t o wner mu st obt ain a Ret urn M a terial Au thor izat ion ( “ RMA ” ) num ber f rom t he A ut ho riz ed D -Li nk Se rv ic e O ffi ce a n d, if re qu est ed , p ro vid.
58 Gov erni ng L aw : This Lim ite d W arr anty sh all be go verned by the laws of the St ate of Cali forn ia. Som e st ates do not al low exclu sion or lim ita tion of i nci denta l or c onse quent i.
Een belangrijk punt na aankoop van elk apparaat Cisco Systems DVC-1000 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Cisco Systems DVC-1000 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Cisco Systems DVC-1000 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Cisco Systems DVC-1000 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Cisco Systems DVC-1000 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Cisco Systems DVC-1000 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Cisco Systems DVC-1000 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Cisco Systems DVC-1000 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
