Gebruiksaanwijzing /service van het product Mark III E-4204B van de fabrikant Datamax O'Neil
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Operator’s Manual Basic and Advanced Models.
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Copyright Information CG Triumvirate is a trademark of Agfa Corporation. CG Times based upon Times New Roman under license from the Monotype Corporation.
Agency Compliance and Approvals C US Listed UL60950-1, Second Edition, Info rmation Technology Equipment CSA C22.2 No. 60950-1-03, Second Edition The manufacturer declares under sole responsi bility t.
i C C C o o o n n n t t t e e e n n n t t t s s s 1 1 1 G G G e e e t t t t t t i i i n n n g g g S S S t t t a a a r r r t t t e e e d d d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ii 4 4 4 M M M a a a i i i n n n t t t e e e n n n a a a n n n c c c e e e & & & A A A d d d j j j u u u s s s t t t m m m e e e n n n t t t s s s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 – Getting Started 1 1 1 1 G G G e e e t t t t t t i i i n n n g g g S S S t t t a a a r r r t t t e e e d d d 1 1 1 . . . 1 1 1 I I I n n n t t t r r r o o o d d d u u u c c c t t t i i i .
2 Chapter 1 – Getting Started.
Chapter 2 – Printer Setup 3 2 2 2 P P P r r r i i i n n n t t t e e e r r r S S S e e e t t t u u u p p p 2 2 2 . . . 1 1 1 I I I n n n t t t r r r o o o d d d u u u c c c t t t i i i o o o n n n This section explains how to connect your pri nter and load media (including ri bbon, if equipped for thermal transfer operation).
4 Chapter 2 – Printer Setup 2.2.2 Interface Connections The printer can be connected to the host system via the parallel , serial, Ethernet or USB ports. Before connecting interface cables to the printer, ensure that the Power Switch is in the OFF (O) position.
Chapter 2 – Printer Setup 5 2 2 2 . . . 3 3 3 L L L o o o a a a d d d i i i n n n g g g M M M e e e d d d i i i a a a If the printer is equipped with an A djustable Media Sensor it may require adj ustment to match your media choice. If the printer i s equipped with this type of sensor, proceed to Secti on 4.
6 Chapter 2 – Printer Setup 4) If using thermal transfer media (ri bbon) proceed to Section 2.4 Loading Ri bbon. Otherwise close the printer’s Cover and press downward until latched. 312 Cover 5) Press the button several times to advance the media (if the Faul t Light is lit, see Secti on 3.
Chapter 2 – Printer Setup 7 2.3.2 Loading External or Fan-Fold Media Load media as follows: 1) Slide the Media Gui des outward. 2) Slide the Media Hangers outward and i nstall the two Media Chute Gui des into the Media Hangers.
8 Chapter 2 – Printer Setup 4) Route the media through the External Media Sl ot in the rear of the printer. Pull out enough medi a to exit the front of the printer.
Chapter 2 – Printer Setup 9 2.3.3 Loading Media with th e Peel and Present Option Load media for peeling (if the pri nter is equipped with the opti on) as follows: When using the Peel Mechanism do not exceed a print speed of 4 IPS.
10 Chapter 2 – Printer Setup 2.3.4 Loading Media with the Cutter Option Load media for cutting (if the printer i s equipped with the option) as fol lows: 1) Load media as described in Secti on 2.3, (steps 1-3). 2) Route the media through the opening in the Cutter.
Chapter 2 – Printer Setup 11 2 2 2 . . . 4 4 4 L L L o o o a a a d d d i i i n n n g g g R R R i i i b b b b b b o o o n n n The printer is capable of using C. S.I (Coated Side In) and C.S. O (Coated Side Out) ribbons in the fol lowing configurations: ½” Core Ribbons Ribbon Core Width: 4.
12 Chapter 2 – Printer Setup 2) Push out the Supply Hub and load the Suppl y Roll into the pri nter as shown. Depending on the size of the Supply Roll , the Media Bouncer may need to be pushed out of the way. 3) Once t he Supply Roll is loaded, slid e the Ribb on Handler Latch down ward to unlatc h the Ribb on Handler Ass embly.
Chapter 2 – Printer Setup 13 5) Route the ribbon from the supply roll to the Ri bbon Core, as shown below. 6) If not already attached, affix the leader of the ribbon to the Ri bbon Core using Tape. Rotate the Take-up Hub Wheel several times to secure the ribbon.
14 Chapter 2 – Printer Setup 2.4.1 Using the Ribbon Core Adapters When using ribbons with a 1” (25.4mm) I. D. core, a Core Adap ter must be used. 1) Slide the Ribbon Roll (with the leader positi oned as shown above) onto a Core Adapter. Slide an empty Ribbon Core onto the remaining Core Adapter.
Chapter 3 – Printer Operation 15 3 3 3 P P P r r r i i i n n n t t t e e e r r r O O O p p p e e e r r r a a a t t t i i i o o o n n n 3 3 3 . . . 1 1 1 I I I n n n t t t r r r o o o d d d u u u c c.
16 Chapter 3 – Printer Operation 3 3 3 . . . 3 3 3 M M M u u u l l l t t t i i i - - - F F F u u u n n n c c c t t t i i i o o o n n n B B B u u u t t t t t t o o o n n n The multi-function button p.
Chapter 3 – Printer Operation 17 3 3 3 . . . 4 4 4 P P P r r r i i i n n n t t t e e e r r r C C C o o o n n n f f f i i i g g g u u u r r r a a a t t t i i i o o o n n n T T T o o o o o o l l l s s s The printer contains many user adjustable paramete rs.
18 Chapter 3 – Printer Operation 3 3 3 . . . 5 5 5 P P P r r r i i i n n n t t t e e e r r r C C C o o o n n n f f f i i i g g g u u u r r r a a a t t t i i i o o o n n n U U U t t t i i i l l l i i.
Chapter 3 – Printer Operation 19 Once you ha ve installed the DMXConfig u tility: 1) Connect the host to the printer with a serial, par allel, or (USB cab le if driver is installe d). 2) Turn ON the printer and launch the DMXConfig utilit y. 3) Click on the port or the printer you wish to connect to from the list.
20 Chapter 3 – Printer Operation 3 3 3 . . . 6 6 6 W W W i i i n n n d d d o o o w w w s s s D D D r r r i i i v v v e e e r r r The Windows driver is located on the Accessori es CD-ROM included with your printer. For the latest versi on please visit our web site at http://www.
Chapter 3 – Printer Operation 21 Important Notes: The Wind ows driver fu nctions the same as an y other Wind ows printe r. While built -in help files p rovide information on all setting s, there ar .
22 Chapter 3 – Printer Operation 3 3 3 . . . 7 7 7 M M M e e e d d d i i i a a a C C C a a a l l l i i i b b b r r r a a a t t t i i i o o o n n n Calibration ensures correct media detecti on. 3.7.1 Quick Calibration The Quick Ca libration can be perfor med using th e DMXConfig Utility ( see Sectio n 3.
Chapter 3 – Printer Operation 23 3.7.2 Media Calibration Wizard The Med ia Calibration Wizar d can be pe rformed using the DMXConfig Ut ility (see Sect ion 3.
24 Chapter 3 – Printer Operation 7) The Calib ration Wizard will n ow prompt you to Load Backing. Peel off a few labels and position the backing material over the media sensor. Close the cover and click OK. 6) The Calib ration Wizard will n ow prompt you to Load Stock.
Chapter 3 – Printer Operation 25 3 3 3 . . . 8 8 8 I I I n n n t t t e e e r r r n n n a a a l l l L L L a a a b b b e e e l l l s s s The followin g sectio n details t he reside nt informat ion and te st labels .
26 Chapter 3 – Printer Operation.
Chapter 4 – Maintenance and Adjustments 27 4 4 4 M M M a a a i i i n n n t t t e e e n n n a a a n n n c c c e e e & & & A A A d d d j j j u u u s s s t t t m m m e e e n n n t t t s s s 4 4 4 .
28 Chapter 4 – Maintenance Adjustments 4 4 4 . . . 2 2 2 C C C l l l e e e a a a n n n i i i n n n g g g t t t h h h e e e P P P r r r i i i n n n t t t h h h e e e a a a d d d Never use a sharp, hard, or abra sive object on the printhead.
Chapter 4 – Maintenance and Adjustments 29 Cleaning Card Procedure If printing with direct thermal media, thermal transfer media with wax/resi n ribbon combinations, or i f the Cotton Swab technique was not successful, clean the printhead as fol lows: 1) Open the printer.
30 Chapter 4 – Maintenance Adjustments 4 4 4 . . . 3 3 3 R R R i i i b b b b b b o o o n n n T T T e e e n n n s s s i i i o o o n n n A A A d d d j j j u u u s s s t t t m m m e e e n n n t t t The.
Chapter 4 – Maintenance and Adjustments 31 4 4 4 . . . 4 4 4 A A A d d d j j j u u u s s s t t t a a a b b b l l l e e e M M M e e e d d d i i i a a a S S S e e e n n n s s s o o o r r r The optional Adjustable Media Sensor (AMS) al lows the printer to accept a wider variety of media configurations.
32 Chapter 4 – Maintenance Adjustments 4 4 4 . . . 5 5 5 P P P r r r i i i n n n t t t h h h e e e a a a d d d R R R e e e p p p l l l a a a c c c e e e m m m e e e n n n t t t If the Printhead becomes damaged or worn, replace it as fol lows: Always follow proper El ectro Static Discharge procedures when replaci ng the printhead.
Chapter 4 – Maintenance and Adjustments 33 5) Loosen the Printhead Screw and allow the Pri nthead to fall free. 6) Remove the Printhead Cable. 312 Printh ead Shield Printhead Screw Printhead Printhead Cable Sensor Installation: 1) Carefully connect the Printhead Cabl e to the new Printhead.
34 Chapter 4 – Maintenance Adjustments 4 4 4 . . . 6 6 6 P P P l l l a a a t t t e e e n n n R R R o o o l l l l l l e e e r r r R R R e e e p p p l l l a a a c c c e e e m m m e e e n n n t t t The Platen Roller can be easil y removed for cleaning, replacement, or clearing media jams.
Chapter 4 – Maintenance and Adjustments 35 4 4 4 . . . 7 7 7 D D D o o o w w w n n n l l l o o o a a a d d d i i i n n n g g g F F F i i i r r r m m m w w w a a a r r r e e e a a a n n n d d d F F F o o o n n n t t t s s s The operating programs and fonts for the printer are stored in Fl ash memory on the Main PCB.
36 Chapter 4 – Maintenance Adjustments.
Chapter 5 – Troubleshooting 37 5 5 5 T T T r r r o o o u u u b b b l l l e e e s s s h h h o o o o o o t t t i i i n n n g g g 5 5 5 . . . 1 1 1 I I I n n n t t t r r r o o o d d d u u u c c c t t t i i i o o o n n n Occasio nally, situatio ns arise t hat req uire troub leshootin g.
38 Chapter 5 – Troubleshooting Skips every other label (print q uality is goo d, but eve ry other lab el is skipp ed): The label is formatted too close to the top edge of the l abel: Leave white space equal to 8-dot rows (about .02 inch [.5mm]) at the top of the label.
Appendix A – Specifications 39 A A A S S S p p p e e e c c c i i i f f f i i i c c c a a a t t t i i i o o o n n n s s s Mechanical Width 8.01 inches (20.
40 Appendix A – Specifications Media / Ribbon Media Types Roll-Fed, Die-Cut, Continuous, Fan-Fol d Max. Media Width 4.4 inches (110mm) Min. Media Width 0.75 inches (19mm) Max. Print Width 203 DPI Models: 4.25 inches (108mm) 300 DPI Models: 4.12 inches (106mm) Print Length Range .
Appendix A – Specifications 41 Approved Media To achieve o ptimum print qua lity and maximum print head life, Datama x-O’Neil spe cifies the use of Datamax- O’Neil brand media and ribbons.
42 Appendix A – Specifications.
Appendix B – Ethernet Setup 43 B B B E E E t t t h h h e e e r r r n n n e e e t t t S S S e e e t t t u u u p p p B B B . . . 1 1 1 N N N e e e t t t w w w o o o r r r k k k C C C a a a r r r d d d.
44 Appendix B – Ethernet Setup B.1.1 Wired Configuration - Static IP Address: DMXConfig (loc ated on th e Accesso ries CD-ROM) is a Windows based co nfiguration u tility that allows the user to make changes to the existing printer setup via a di rect connection to the host computers serial and paral lel connec tion.
Appendix B – Ethernet Setup 45 6) Click on the Wired Ethernet Configuration button. First select the ‘Disabled’ radi o button. Then enter valid values (within your network’s range) for the fol.
46 Appendix B – Ethernet Setup B B B . . . 2 2 2 P P P r r r i i i n n n t t t e e e r r r ’ ’ ’ s s s I I I n n n t t t e e e r r r n n n a a a l l l W W W e e e b b b P P P a a a g g g e e e s s s 1. Open your web browser. Type in the IP A ddress of the printer.
Appendix B – Ethernet Setup 47 Generic Network Configuration Page NetBIOS (WINS) Settings NetBIOS Name Is the name used to reference the pr inter instead of the IP address. A WINS or DNS server is required for this capability . Primary WINS Server The IP addr ess of the primary WINS Server.
48 Appendix B – Ethernet Setup Wired Ethernet Configuration Page DHCP DHCP Controls IP Address discovery, where: Enabled: Broadcasts over the network to receive addresses from the responsible server at startup.
Appendix B – Ethernet Setup 49 B B B . . . 3 3 3 I I I n n n s s s t t t a a a l l l l l l i i i n n n g g g t t t h h h e e e P P P r r r i i i n n n t t t e e e r r r D D D r r r i i i v v v e e e.
50 Appendix B – Ethernet Setup 9 Insert the Accessories CD- ROM and click Browse. 10 Browse to the DRIVERS folder on the CD-ROM. Ensure the file “Datamax- O’Neil.inf” is selected then click OK. 11 Click OK. 12 Choose your printer from the list and then click Next>.
Glossary 51 G G G l l l o o o s s s s s s a a a r r r y y y alphanumeric Consisting of alphabetic, numeri c, punctuation and other symbols. backing material The silico n-coated paper ca rrier mater ial to which labe ls with adhes ive backing a re affixed.
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