Gebruiksaanwijzing /service van het product ST-3306 van de fabrikant Datamax
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ST/SV 3210 & ST/SV 3306 Operator’s Manual.
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CG Triumvirate is a trademark of Agfa Corporation. Copyright Information: Firmware (Software) Agreement The enclosed Firmware (Software) resident in the EPROM’s is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user’s Trade or Business.
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Agency Compliance and Approvals: C US Listed UL1950 Information Technology Equipment C22.2 No. 950-M93 EN60950 For 230 Volt Operation (Europe): Use a cord set, marked "HAR," consisting of a min H05VV-F cord which has a minimum 0.
Important Safety Instructions: This printer has been carefully designed to give many years of safe and reliable performance; however, as with all types of electronic equipment, there are some basic pr.
i Contents Printer Overview 1.0 About the Printer ........................................................... 1 1.0.1 Standard Features ........................................... 2 1.0.2 Optional Features ............................................ 3 Getting Started 2.
ii 4.0.2 SV Model ....................................................... 23 4.1 Stock ID Selections ..................................................... 24 4.2 Start of Print & Cut/Tear Adjustment ........................... 26 4.3 Operational Database Modificatio n .
iii Warranty Information .................................................. 65 Glossary .......................................................................... 69 Index ...............................................................................
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ST/SV-3210 and ST/SV-3306 1 Printer Overview 1.0 About the Printer ST ( Table ) Model SV (Vertical ) Model The ST-3210, SV-3210, ST-3306 and SV-3306 printers, hereafter referred to as ‘the printer’, blend rugged design with state-of-the-art electronics and user-friendly features to redefine industry printer standards.
2 ST/SV-3210 and ST/SV-3306 1.0.1 Standard Features This printer offers these standard features. Printing: Ø Direct Thermal printing Ø On-Demand and Batch printing modes Ø Automatic ticket loading and top of form positioning Ø 3.
ST/SV-3210 and ST/SV-3306 3 1.0.2 Optional Features This printer offers these optional features. Cutter and Tray (ST Models only) : Ø A factory-installed device that will cut stock with a maximum thickness of .008 inch (.2 mm) and a minimum thickness of .
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ST/SV-3210 and ST/SV-3306 5 Getting Started 2.0 Unpacking the Printer Inspect the shipping container(s) for damage; if evident, notify the shipping carrier to report the nature and extent of the damage before proceeding. The printer is carefully packaged to avoid any damage during transit.
6 ST/SV-3210 and ST/SV-3306 2.0.1 Inspection After removing and inspecting the printer, check the remaining contents of the container. In addition to this manual, the following items should be included: Ø Ticket Printer Ø Power cord Ø Keys ( ST Models only ) Ø Accessories CD Ø Special or additionally purchased items.
ST/SV-3210 and ST/SV-3306 7 Setting up the Printer This section details the connections, loading methods, memory module installation, and resident ticket formats of the printer. 3.0 AC Voltage Configuration Depending upon the configuration of the AC Selection Switch and fuse, the printer is capable of either 115 or 230 VAC single-phase operation.
8 ST/SV-3210 and ST/SV-3306 3.1 Interfacing the Printer Interfacing the printer to the host computer can be made through either a parallel or a serial cable (see Appendix C for cable requirements). Communication port selection is automatic: the first port to receive data is set ‘active’ by the printer.
ST/SV-3210 and ST/SV-3306 9 Printer power and interface connections: Follow these instructions to connect the printer. Œ Turn ‘Off’ the power to the Host Computer. • Verify that the Printer’s AC Configuration has been set; see Section 3.0. Ž Connect the interface cable securely between the Printer and Host communication ports.
10 ST/SV-3210 and ST/SV-3306 3.2 Loading Ticket Stock Both printers feature an automatic ticket loading and positioning mechanism, although the initial loading instructions differ slightly according to model and options. 3.2.1 ST Models Œ Plug in and turn ‘On’ the printer.
ST/SV-3210 and ST/SV-3306 11 To use roll ticket stock , the stock must be mounted on the optional Roll Hanger, as shown. (See Section 6 for stock requirements.) þ Note: To use an internal fanfold ticket source on a printer equipped with the Roll Hanger option, first remove the Roll Hanger by unscrewing it from the printer.
12 ST/SV-3210 and ST/SV-3306 3.2.2 SV Models Œ Plug in and turn ‘On’ the printer. • Place fanfold ticket stock in the bottom of the enclosure, bring the stock up to the Media Guides. (The TOF Mark should be facing away from the Printhead Latch ; see Section 4.
ST/SV-3210 and ST/SV-3306 13 3.3 Installing a Memory Module Optional Flash Memory Modules offer convenient, non-volatile storage of formats, fonts and graphics. Refer to the DPL Programmer’s Manual (part number 88-2051-01) for programming and use details.
14 ST/SV-3210 and ST/SV-3306 3.4 Using the Front Panel The Front Panel on both models is comprised of a ticket exit, darkness control, three indicator lights, and three dual-purpose buttons.
ST/SV-3210 and ST/SV-3306 15 Ticket Exit The printed tickets are expelled from this opening. Darkness Control The Darkness Control will adjust the darkness of the printing on the tickets: turning the control clockwise darkens the print and turning the control counterclockwise lightens the print.
16 ST/SV-3210 and ST/SV-3306 Power-Up and Off-Line Mode Button Functions (the On-Line Indicator is ‘Off’) Ø F2: Three functions: (a) Press momentarily to advance ticket stock , or to manually load ticket stock. (b) Press and hold during power-up to print a Configuration and Test Pattern Ticket, and enter Character Dump mode.
ST/SV-3210 and ST/SV-3306 17 3.5 Resident Formats Stored within the memory are several ticket formats that provide useful setup, operational, and problem diagnosis information. Load stock that is at least 2 inches (51 mm) wide to capture all the data on these resident formats.
18 ST/SV-3210 and ST/SV-3306 3.5.2 Test Pattern Tick et The Test Pattern Ticket is a resident format that can be used to determine general print quality and the condition of the printhead. Œ With stock loaded, turn the printer ‘On’. • Press the PAUSE button to put the printer in the off-line mode.
ST/SV-3210 and ST/SV-3306 19 3.5.3 Internal Test Ticket The Internal Test Ticket is another resident format that is another useful indicator of print quality . This ticket features various font sizes and barcodes (the sample below was printed using the ST-3210).
20 ST/SV-3210 and ST/SV-3306 3.6 Resett ing the Printer There are two different reset levels possible for the printer: 3.6.1 Warm Reset To reset the printer and return to the on-line mode: Press the PAUSE button to go off-line and then press the F1 + F3 buttons simultaneously.
ST/SV-3210 and ST/SV-3306 21 Adjusting and Maintaining the Printer This section details important adjustments, settings and periodic maintenance requirements that will ensure optimum printer performance.
22 ST/SV-3210 and ST/SV-3306 4.0.1 ST Model TOF Sensor Adjustment Œ Insert the Key and unlock the Access Cover. • Raise the Access Cover. (For convenience, the cover may also be removed by sliding it forward and then off.) Ž Unlock the Printhead Latch and raise the Printhead Assembly .
ST/SV-3210 and ST/SV-3306 23 4.0.2 SV Model TOF Sensor Adjustment Œ Unlock and raise the Printhead Assembly . • Grasp the TOF Sensor and move it ‘in’ or ‘out’ accordingly, to position the sensor underneath the TOF Mark and within a quiet zone area of the ticket stock .
24 ST/SV-3210 and ST/SV-3306 4.1 Stock ID Selections The printer maintains a selection of 10 user modifiable stock setups. Each setup defaults to a specific print width, start print position and cut/tear position, where: Ø The Print Width is the print distance across the ticket.
ST/SV-3210 and ST/SV-3306 25 The table below lists the default settings, according to the printer model, for each Stock ID number . Stock ID Default Settings Print Width Stock ID 3210 Models 3306 Models Start of Print Position Cut/Tear Position* 0 3.15" (80.
26 ST/SV-3210 and ST/SV-3306 4.2 Start of Print & Cut/Tear Adjustment If none of the preset Stock ID parameters meet the needs of your application, then the Start of Print (SOP) and Cut/Tear (C/T) Adjustments can be used to visually set the required positions.
ST/SV-3210 and ST/SV-3306 27 4.3 Operational Database Modification The operational database for the printer , which contains the parser mode setting and other important printer parameters, can be changed using the front panel. To change the Operational Database settings: ΠIf on-line, press the PAUSE button to place the printer off-line.
28 ST/SV-3210 and ST/SV-3306 Operational Database: ST/SV-3210 Models Parameter Description Settings Stock ID Stock ID number 0-9 (see Section 4.1) Label (Ticket) Width Width of the ticket stock used for printing. 1.89 inches (48.0 mm) 2.04 inches (51.
ST/SV-3210 and ST/SV-3306 29 Operational Database: ST/SV-3306 Models Parameter Description Settings Stock ID Stock ID number 0-9 (see Section 4.1) Label Width Width of the ticket stock used for printing. 1.81 inches (46.0 mm) 1.92 inches (48.8 mm) 2.03 inches (51.
30 ST/SV-3210 and ST/SV-3306 4.3.1 Database Modification Example This section details the modification of an Operational Database parameter. The following example increases the printing speed parameter from 6 to 8 IPS on the ST-3210; however, using the same basic procedure, any of the parameters can be changed regardless of the printer model.
ST/SV-3210 and ST/SV-3306 31 4.4 Maintenance Routine maintenance will ensure the optimum performance of the printer. The following table outlines the recommended cleaning intervals, while the items li.
32 ST/SV-3210 and ST/SV-3306 4.4.1 Cleaning the Printhead Declining print quality (i.e., dropouts, streaking, or smudging) is usually caused by a surface build-up of dirt on the printhead; see Section 3.5.2 for an example. Left unattended, this build-up can lead to permanent printhead damage.
ST/SV-3210 and ST/SV-3306 33 4.4.2 Cleaning the Platen Roller Print quality can decline if the platen roller becomes contaminated with paper dust, grit or adhesive. When this build-up is not removed, it can cause abrasive damage to the printhead. To clean the Platen Roller: Œ Turn ‘Off’ and unplug the printer.
34 ST/SV-3210 and ST/SV-3306 4.4.3 TOF Sensor Cleaning If the TOF Sensor becomes blocked with paper particles, Top of Form detection can be inconsistent or fail completely. To clean the sensor: Œ Turn ‘Off’ and unplug the printer. • ST Models: Raise the access cover ; see Section 3.
ST/SV-3210 and ST/SV-3306 35 4.4.4 Ticket Detect Sensor Cleaning The Ticket Detect Sensor initiates the auto-loading process by signaling the presence of ticket stock within the Media Guides. If the sensor becomes blocked with paper particles, ticket feeding problems can occur.
36 ST/SV-3210 and ST/SV-3306 4.4.5 Interior Cleaning ST Models only: Ticket Compartment Cleaning During normal operation, paper particles from the ticket stock accumulate inside the printer. These particles can stick to the ticket and cause voids in the print, reducing print quality.
ST/SV-3210 and ST/SV-3306 37 Troubleshooting 5.0 Troubleshooting Tips This section addresses common problems and suggests solutions. While not all situations can be addressed, many suggestions may prove helpful; however, if a problem persists or is not covered in this text, contact Datamax Technical Support or a qualified service technician.
38 ST/SV-3210 and ST/SV-3306 If experiencing this problem… Try this solution… No Communications: Ÿ The parser mode setting between the printer and host may not match; reconfigure, see Section 4.3. Ÿ The communication parameters between the printer and host may not match; reconfigure to match, see Section 4.
ST/SV-3210 and ST/SV-3306 39 If experiencing this problem… Try this solution… After printing the ticket, the Fault Indicator lights: Ÿ If cutter equipped, this may indicate a cutter fault; call for service. Ÿ If not cutter equipped: a) Possible programming problem.
40 ST/SV-3210 and ST/SV-3306 If experiencing this problem… Try this solution… The printer does not print formats sent from the host, but the Fault Indicator remains off: • The parser mode setting between the printer and host may not match; reconfigure, see Section 4.
ST/SV-3210 and ST/SV-3306 41 5.1 Hex Dump Mode The hex dump mode is a useful tool for diagnosing problems, including communication and programming syntax errors. This mode allows a comparison of input strings to output data. Repeatedly sending a format can uncover handshaking problems (identified by sections of missing data in the output string).
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ST/SV-3210 and ST/SV-3306 43 Specifications 6.0 Specifications Communications Character Set: ANSI ASCII Parallel Interface Port: Centronics type 36-pin Serial Interface Port: RS-232c and RS-422; DB25 Baud Rates: 600, 1200, 2400, 4800, 9600, 19.2K and 38.
44 ST/SV-3210 and ST/SV-3306 Environmental Operating Temperature: 40°F to 100°F (4°C to 38°C) Storage Temperature: 32°F to 120°F (0°C to 49°C) Humidity: 10% to 95% non-condensing Ventilation: .
ST/SV-3210 and ST/SV-3306 45 Mechanical Width: ST/SV-3210 ST/SV-3306 8.14 inches (20.7 cm) 8.05 inches (20.4 cm) Depth: ST/SV-3210 ST/SV-3306 14 inches (35.6 cm) 7.65 inches (19.4 cm) Height: ST/SV-3210 ST/SV-3306 10.5 inches (26.7 cm) 10.5 inches (26.
46 ST/SV-3210 and ST/SV-3306 Print Engine (continued) Maximum Fields and Characters Per Ticket: 600 fields with 16,000 characters per ticket Tear Bar: Tear up/down DRAM Memory: Internal Module Size: S.
ST/SV-3210 and ST/SV-3306 47 6.1 Approved Ticket Stocks For optimum print quality and maximum printhead life, Datamax recommends using a ticket stock from the following table. Contact a Datamax Media Representative at (407) 523-5650 with any questions regarding your specific application.
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ST/SV-3210 and ST/SV-3306 49 Appendix A ASCII Control Code Chart Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Ctrl @ NUL 0 00 32 20 @ 64 40 ` 96 60 Ctrl A SOH 1 01 ! 33 21 A 65 41 a 97 61 Ctrl .
50 ST/SV-3210 and ST/SV-3306 ASCII Control Code Chart (continued) Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Ç 128 80 á 160 A0 192 C0 Ó 224 E0 ü 129 81 í 161 A1 193 C1 ß 225 E1 é 130 8.
ST/SV-3210 and ST/SV-3306 51 Appendix B Available Fonts and Barcodes All available character fonts and barcodes are listed below. The selections will differ depending upon the parser mode setting. Accordingly, use either the DPL Programmer’s Manual or the DTPL Programmer’s Manual for detailed information.
52 ST/SV-3210 and ST/SV-3306 The table below lists font sizes 0 – 8; the numbers indicate the number of dots. Font Number Height Width Spacing Font 0 751 Font 1 13 7 2 Font 2 18 10 2 Font 3 27 14 2 Font 4 36 18 3 Font 5 52 18 3 Font 6 64 32 4 Font 7 32 15 5 Font 8 28 15 5 DPL Font Samples Font 0: 96 characters, alphanumeric, upper and lower case.
ST/SV-3210 and ST/SV-3306 53 Font 4: 62 characters, alphanumeric, uppercase. Font 5: 62 characters, alphanumeric, uppercase. Font 6: 62 characters, alphanumeric, uppercase.
54 ST/SV-3210 and ST/SV-3306 Font 9: Internal CG Triumvirate font . The point sizes are selected by the number in the bar code height. Larger point sizes can be obtained by increasing the height and width multipliers. þ Note: Point sizes 4 and 5 are only available on the ST/SV-3306.
ST/SV-3210 and ST/SV-3306 55 DTPL Font Samples All fonts contain ASCII characters (32-127); they are listed below by Font ID..
56 ST/SV-3210 and ST/SV-3306 DPL Barcodes Uppercase alpha names will print barcodes with human readable interpretations; lowercase alpha names will print barcodes only. Font Barcode Type Length Checksum Valid Characters A 3 of 9 Varies No 0-9, A-Z, -.
ST/SV-3210 and ST/SV-3306 57 DPL Bar Code Samples Bar Code A: Code 3 of 9 Bar Code B: UPC-A Bar Code C: UPC-E Bar Code D: Interleaved 2 of 5 Bar Code E: Code 128 Bar Code F: EAN-13 Bar Code G: EAN-8 B.
58 ST/SV-3210 and ST/SV-3306 Bar Code I: Codabar Bar Code J: Interleaved 2 of 5 w/module 10 checksum Bar Code K: Plessey Bar Code L: Interleaved 2 of 5 w/module 10 checksum and shipping bearer bars Ba.
ST/SV-3210 and ST/SV-3306 59 Bar Code Q: UCC/EAN Code 128 Bar Code R: UCC/EAN Code 128 KMART NON EDI Bar Code S: UCC/EAN Code 128 Random Weight Barcode T: Telepen Barcode u: UPS MaxiCode.
60 ST/SV-3210 and ST/SV-3306 Barcode v: FIM Barcode z: PDF-417 DTPL Barcodes Code 39; Code 128 A, B, and C; Codabar, Interleaved 2 of 5; UPC-A; EAN-8; and EAN-13.
ST/SV-3210 and ST/SV-3306 61 Appendix C Cable Listings Parallel Cable : Connect a Centronics type 36-pin cable. Serial Cable : Connect a cable that complies with one of the configurations listed in the table below ( the serial interface cable must have specific connections [pin-outs] for proper data exchange) .
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ST/SV-3210 and ST/SV-3306 63 Appendix D SV Model Mounting Dimensions Top Plate Dimensions :.
64 ST/SV-3210 and ST/SV-3306 Side Dimensions :.
ST/SV-3210 and ST/SV-3306 65 Warranty Information ST-3210, SV-3210, ST-3306, and SV-3306 Datamax Barcode Products Limited Warranty Statement Printer Datamax warrants* to Purchaser that under normal us.
66 ST/SV-3210 and ST/SV-3306 Warranty Service Procedures If a defect should occur during the warranty period, the defective unit shall be returned, freight and insurance prepaid, in the original shipp.
ST/SV-3210 and ST/SV-3306 67 Limitation of Liability In no event shall Datamax be liable to the purchaser for any indirect, special or consequential damages or lost profits arising out of or relating to Datamax’s products, or the performance or a breach thereof, even if Datamax has been advised of the possibility thereof.
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ST/SV-3210 and ST/SV-3306 69 Glossary alphanumeric Consisting of alphabetic, numeric, punctuation and other symbols. backup speed The speed at which the ticket stock is moved backward under the printhead following tear-off or cutting to position the next ticket at the start of print position.
70 ST/SV-3210 and ST/SV-3306 DPI (dots per inch) A measurement of resolution, rated in the number of thermal elements contained in one inch of the printhead. Also referred to as print density. DPL ™ (Datamax Programming Language) Programming commands used specifically for formatting and production in Datamax printers.
ST/SV-3210 and ST/SV-3306 71 reflective (TOF) mark A black strip on the underside of the ticket stock used to signal the top of form. roll hanger A device in the printer used to support rolled tickets . rolled tickets Ticket stock that is wound upon cardboard cores.
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ST/SV-3210 and ST/SV-3306 73 Index A AC voltage configuration, 7, 37 access cover, 10 alphanumeric, 69 ASCII, 41, 49 B backup speed, 20, 28, 29, 69 barcodes , 44, 56 - 60, 69 baud rate, 8, 28, 29, 43 .
74 ST/SV-3210 and ST/SV-3306 operational database, 15, 16, 24, 27 - 30 P parallel cable, 61 parallel interface port, 8, 43 parity, 8, 28, 29, 43 parser mode setting, 17, 20, 27, 40, 51 perforation, 26.
Een belangrijk punt na aankoop van elk apparaat Datamax ST-3306 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Datamax ST-3306 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Datamax ST-3306 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Datamax ST-3306 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Datamax ST-3306 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Datamax ST-3306 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Datamax ST-3306 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Datamax ST-3306 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
