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Datel Communications 145 Bodwell Street Avon, MA 02322 Phone: 508-580-2500 Toshiba Digital Telephone Systems Sales Service Installation Phone: 508-58 0-2500 Fax 508-583-841 2 145 Bod well Street Avon,.
Pub lica tion Info rmat ion T o s h ib a A mer i ca Info r mat ion Sys tems, In c. , T e lecommu nica ti on Syst ems D iv is i on, res e rves the r ig ht, wit hou t prio r no tice, to re vis e thi s i.
TOSHIBA AMERICA INFORMA TION SYSTEMS, INC. ( “ TA I S ” ) T elecommunication Systems Division License Agreement IMPORT ANT : THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND T AIS. CAREFULLY READ THIS LICENSE AGREEMENT .
T oshiba America Information Systems, In c. T elecommunication Sy stems Divisi on Limite d W arrant y T oshib a Amer ica I nfo rmat ion Syst ems, Inc. , ( “ TA I S ” ) warran ts that this v oice p.
Strata DKT2104-C T Cordless Digital T elephone 1 0/02 i Contents Introduction Organizati on ............................... ........................... .................. ........................... ............ ...... v Conventions ............. ....
Contents Chapte r 5 – Featu res ii Strata DKT2104-CT Cordless Digital T elephon e 10/02 Using the Handset ...................... .................. ........................... .................. ......................... 20 Charging the Handset ....
Contents Chapter 5 – Feat ures Strata DKT2104-C T Cordless Digital T elephone 1 0/02 iii Switching Between Calls ................................... ........................... ..................................4 2 ISDN Outgoin g Calling ...........
Contents Chapte r 5 – Featu res iv Strata DKT2104-CT Cordless Digital T elephon e 10/02 For Sales and Service call 508-580-2500 Tel: 508-580-2500 Datel Communications Fax: 508-583-8412.
Strata DKT2004-C T Cordless Digital T elephone 1 0/02 v Introduction This gui de desc ribes the feature s and opera t ion of the T oshiba DKT2004-CT 900 MHz Cordless Digita l T elephone wi th S trata CTX Business T elephone Systems. T o get the most fr om your cordl ess digi tal tel ephone, plea se re ad this guide thorough ly .
Introduction Conve ntions vi Strata DKT2004-CT Cordless Digital T elephon e 10/02 Conventi ons Conven tions Description Note Elabora t es specific i tems or refere nces ot her infor mation . W ithin some tables , gener al not es app ly to the ent ire table and numbe red not es app ly to sp ecific items.
Introduction Related D ocu me nts /M edi a Strata DKT2004-C T Cordless Digital T elephone 1 0/02 vii Related Documents/Media Note Some doc uments liste d here may app ear in dif ferent v ersions o n the CD-R OM or in p rint .
Introduction Related Documents/Media viii Strata DKT2004-CT Cordle ss Digital T elephone 10/02 For Sales and Service call 508-580-2500 Tel: 508-580-2500 Datel Communications Fax: 508-583-8412.
Strata DKT2004-C T Cordless Digital T elephone 1 0/02 1 The Grand T our 1 Y our cor dle ss digital tel epho ne i s des i gned a nd engi nee re d t o work wi th you r T oshiba digita l teleph one system a nd provide you with reliabi lity , long life, a nd outstan ding perfor mance.
The Grand T our Applica tions 2 Strata DKT2004-CT Cordless Digital T elephon e 10/02 • +ROG button • T wenty-speed dial memory (s tored in the tele phone separate from 40 individual and syst em speed dia l numbers) Y our cor dless digi tal tele phone of fers two diff erent mo des of operat ion.
The Grand T our Benefits Strata DKT2004-C T Cordless Digital T elephone 1 0/02 3 • Multi-l ine acces s is avai lable on u p to four p rogrammable button s. These but tons can be us ed for CO l ine appear ances, mul tiple [DN] ap pearances , or feat ures.
The Grand T our Cord les s Di gi tal T eleph one Stan dar d Par ts 4 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Cordless Digit al T ele phone Stan dard Parts Y our T osh iba cordl ess digit .
The Grand T our Base Unit Con trols and Function s Strata DKT2004-C T Cordless Digital T elephone 1 0/02 5 Base Unit Co ntrols and Fun ctions 1398 Base Unit Antenna CHARGE LED B A TT CHARGE LED PO WER.
The Grand T our Features 6 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Feature s • Super Long Range 900 MHz Spread Sp ectrum • 2-line , 10-digit LCD Display • Head set Ja ck • Ringer .
Strata DKT2004-C T Cordless Digital T elephone 1 0/02 7 Installation 2 Important! Y our teleph one system mus t be progr ammed for Auto Prefer ence for your 7$ / . button t o work. If there is a shar ed digita l teleph one, you receiv e internal syst em dial tone a utomati cally af ter p icking up t he handset of your deskset.
Installation Step 1: Review Safety Ins tructions 8 Strata DKT2004-CT Cordless Digital T elephon e 10/02 CAUTION! T o power your T oshiba DKT2004-CT Cordless b ase unit, us e only UL Listed AC Adapt er Model AD-960 Class 2 Power Supply . Ratings ar e: Input: 120V AC 14 W Output: 10VDC 500mA ➤ Read and un derstand a ll inst ructions .
Installation Step 1: Review Safety In struction s Strata DKT2004-C T Cordless Digital T elephone 1 0/02 9 personne l under the fol lowing condi tions: • When the powe r supply c ord is damaged or f rayed. • If liq uid has been spil led i nto the pr oduct.
Installation Step 2: Selec t Lo catio n 10 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Important! ● Do not short cir cuit the ba ttery . ● Resident s of Minnes ota sho uld contac t 1-800-22 5-PRBA for informat ion concerni ng r eclamation a nd disposal of Rec har geable Nickel -metal Hyd ride batteri es.
Installation Step 3: Connect T e lephone Cords Strata DKT2004-C T Cordless Digital T elephone 1 0/02 11 Step 3: Connect T elephone Cords Y our cordle ss digit al telep hone can be used as a stand -alone t elephon e or in conjunct ion with y our deskse t.
Installation Step 4: Connect and App ly Power to Ba se Unit 12 Strata DKT2004-CT Cordless Digital T elephon e 10/02 1. Pl ug the AC ada pter cord into t he AC adap ter input jack on t he base unit. CAUTION! Use only t he AC adapte r supplied wi th your cord less digital telephone.
Installation Step 5: Attach Belt Cli p to Hands et (optiona l) Strata DKT2004-C T Cordless Digital T elephone 1 0/02 13 Step 5: Attach Belt Clip to Handset (optio nal) ➤ T o a t t ach t he b e lt cli p to th e ha nds e t 1. Sn ap the tab s of the be lt clip into t he notches on th e sides of the handse t.
Installation Removin g and Charging Y our Bat tery Pack 14 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Removing and Cha rging Y our Battery Pack Important! Befor e using you r new cordless di gital te lephone, t he batter y must be char ged c ontinuousl y for si x to eight hours.
Installation Installi ng Optio nal Headset Strata DKT2004-C T Cordless Digital T elephone 1 0/02 15 Tips on Extend in g Batt er y Pack Lif e All rec harge able nic kel cad mium batter ies can de velop a “ memory ” (reduc ed char ge capacit y) caused by repeat ed char ge and dischar ge cycles.
Installation Inst alling O ptional H eadset 16 Strata DKT2004-CT Cordless Digital T elephon e 10/02 For Sales and Service call 508-580-2500 Tel: 508-580-2500 Datel Communications Fax: 508-583-8412.
Strata DKT2004-C T Cordless Digital T elephone 1 0/02 17 Configuration 3 This chapter e xplains ho w to ent er the Programmi ng Mode. Y our cordl ess digi tal telepho ne can o per ate in eith er th e DKT or th e cord less mod e an d can be progra mmed whenever t he telep hone is idle.
Configuration Entering P rogram Mode 18 Strata DKT2004-CT Cordless Digital T elephon e 10/02 8. Pr ess 087( to step t hrough th e program st eps in the rever se order . The LEDs above the ) ~ ) b u tto ns indic ate the cu rrent sett ing fo r each of the program s teps.
Strata DKT2004-C T Cordless Digital T elephone 1 0/02 19 The Handset 4 This chapter c overs the handset volume cont rol a nd various functi ons rela ted t o the handset itself . Handset V olume Level ➤ Press t he 59 2 / button on the side o f the hand set (shown right) wh ile on a ca ll to select a loud or s oft volume level.
The Handset Using the Handset 20 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Using the Handset ➤ Pick up t he handset and pre ss 7$ / . . Y ou may see “ ACQUIRING LINK ” on the LCD.
The Handset Switchi ng a Ca ll to Y our Co rdless Digital T elephone Strata DKT2004-C T Cordless Digital T elephone 1 0/02 21 Switching a Call to Y our Cordless Digital T e lephone Y ou c an sw itch a call from the d e sks et to th e co rdl es s di git al tele phon e or vice v ersa whet her id le o r ta lki ng.
The Handset Switch ing a Ca ll to t he Desk T elephone 22 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Switching a Call to the De sk T eleph one 1. Pr ess '(6. on the base unit. The DESK LED fla shes. 2. Pi ck up the h andset on y our desk telephon e.
The Handset Using Me mor y Strata DKT2004-C T Cordless Digital T elephone 1 0/02 23 Using Memory ➤ T o store a number 1. Remov e the hands et from th e base unit. 2. Pr ess 0HP'LDO . Y ou h ear a b eep and s ee “ PHONE#-- ” . 3. Ent er the nu mber (up to 16 digi ts) you want to stor e.
The Handset Using Me mory 24 Strata DKT2004-CT Cordless Digital T elephon e 10/02 ...or press a de signated fu nction key with a line assigne d to it. Fo r exampl e: Press ) . 3. Pr ess 0HP'LDO . 4. Ente r the tw o- di git m emo r y nu mbe r (01~ 20) for tha t number from th e keypad .
Strata DKT2004-C T Cordless Digital T elephone 1 0/02 25 Features 5 This chapter gi ves you all of t he cordle ss digital te lephone feature s in alpha betical order be ginnin g on page 25 . Y our cordless dig i tal telephone provides many of the same feat ures as a 3000-s eries cor ded digit al tele phone.
Feature s Account Code C alls 26 Strata DKT2004-CT Cordless Digital T elephon e 10/02 V erified/Non-V erified Account Codes If prog rammed for V erifie d Account Code s, the sys tem checks t he acc ount code yo u entere d against a list c reated by the CTX Syst em Administr ator .
Feature s Automat ic Bus y Redia l Strata DKT2004-C T Cordless Digital T elephone 1 0/02 27 V oluntary Acc ount C odes (V erified/ Non-V erified) V ol untary Accoun t Codes are optional . They can be ent ered dur ing a call and are used for tr acking selecte d calls usin g SMDR call d etail r ecording option.
Feature s Automati c Callbac k 28 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Automa tic Cal lback When you rea ch a busy st atio n, you can se t Automatic Callback t o have the system monitor t he busy ext ensio n and notif y you when it becomes idle.
Feature s Auto Redia l Strata DKT2004-C T Cordless Digital T elephone 1 0/02 29 Auto Redial This fea t ure enables you to automat i cally redial t he last nu mber (ou tside or [DN]) called by pres sing 5 HGLDO . 5H G L D O must be prog rammed as one of the four flexible buttons on the tel ephone.
Feature s Call F orward 30 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Call Forwa rd Categor ies Y ou c an set C all Fo rwar d fo r the fo llo w ing ca tego ries of cal ls. Within t he se categor ies, you ca n use five dif ferent types of Call Forwa rd Setti ngs.
Feature s Cal l Fo rwa rd Strata DKT2004-C T Cordless Digital T elephone 1 0/02 31 • Call Forwar d Busy/Do Not Dis turb/No Answer – Forw ards all c alls to your stati on whenever y ou are busy , in the DND mode, or aft er ringi ng and yo u do not answer t he call wi thin a des ignated t ime (set b y you when you enable the fe ature).
Feature s Call F orward 32 Strata DKT2004-CT Cordless Digital T elephon e 10/02 T ab le 2 Call Forward Pr ocedure Feature Button Se quence Call Forward Any Call - Inte rnal and Incoming Line Calls: Forward s any ca ll, w het he r an intern al call or inc oming li ne ca ll.
Feature s Call Park Orbit s Strata DKT2004-C T Cordless Digital T elephone 1 0/02 33 Call Park Orbits The Call P ark fe ature ena bles you t o hold a cal l tempo rarily in a locat ion other than your tel ephone .
Feature s Call Pa rk Orbits 34 Strata DKT2004-CT Cordless Digital T elephon e 10/02 If you pa rk a call and it is not r etrieve d, it will re call to the par king stat ion and one of the fo llow ing o.
Feature s Call Pickup Strata DKT2004-C T Cordless Digital T elephone 1 0/02 35 Call Pickup Y ou can pick up a ca ll that is r ing ing another st ation ’ s extension, a call placed on hold at anot her stat ion and oth er types of call s. When yo u pick up an internal call , the calli ng statio n and th e called station displ ays on yo ur LCD.
Feature s Call Pi ckup 36 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Notes • The Primar y extensi on number is the di recto ry number by wh ich th e phone set is defined . Other , non-p rimary ext ension numbe rs may also appear on the phon e.
Feature s Call W aiting Strata DKT2004-C T Cordless Digital T elephone 1 0/02 37 Call W aiting Call W aiting places an inc oming ca ll in queue and alerts y ou with a warni ng tone. Th e [DN] or Li ne LED flashe s at the on-hold rate. 1. I f you are t alking, p ress +2/' .
Feature s Do Not Disturb 38 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Do Not Disturb If your station is in Do Not Distur b (DND) mode, int ernal, ex terna l and transf erred calls do not ring your stat ion and Off- hook Call An nounce c alls are denied.
Feature s Door Lock(s) Strata DKT2004-C T Cordless Digital T elephone 1 0/02 39 ➤ T o deactivate DND for a nother e xtension ➤ Ente r (hear Ent ry T one) + the Prima ry ex tensi on of the remote ex tensi on + the pass code + (hear Success T one).
Feature s Door Ph one(s) 40 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Door Pho ne(s) Door phones can be used to cal l telep hones s elected i n system pr ogramming. When a door phone calls, you hear a distin ctive ringing t one, one or five times (set in system programmin g).
Feature s Emergen cy Rin gdown Strata DKT2004-C T Cordless Digital T elephone 1 0/02 41 ➤ T o call/monitor a door pho ne 1. W ith th e handset off-hook, pr ess a ext ension . Y ou hear dial ton e and t he LED flashe s green (i n-use ). 2. Pr ess + ext ension for the door location .
Feature s Held Ca lls 42 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Retrievi ng Held Ca lls ➤ Press /L QH or the [DN] that is on hold. The Line or [DN] LED flashe s at the on - hold rate. Using Autom atic Hold Automatic Hold ena bles you to place a ca ll on h old by pres sing anoth er /LQH or [DN ].
Feature s ISDN Outgoing Calling Strata DKT2004-C T Cordless Digital T elephone 1 0/02 43 ISDN Out going Ca lling This fea t ure enables ca lling ove r Integrated Servi ces Digit al Netw ork (ISDN) t runks, provide d that you are conn ected to a S trata CTX and that you subscribe t o ISDN lines.
Feature s Messa ge W a itin g 44 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Message W aitin g Use your 0VJ LED/b utton and LCD to see /re tr ieve mess ag e( s). An extens ion can receive u p to four s imultaneo us Messag e W aiting indica tions and LCD messages.
Feature s Off-hook Call Annou nce Strata DKT2004-C T Cordless Digital T elephone 1 0/02 45 Off-hook Call Announce Off -hook Call Announce (OCA) enables you to complete a call to a busy digita l telepho ne. Y our teleph one must be progr ammed to either announce automatic ally or to announ ce after you p ress a button on your di al pad .
Feature s Override Calls 46 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Do Not Disturb Override Do Not Dist urb (DND) Ov erride l ets you se nd a call waitin g tone or r inging to a station i n DND mode to indi cate that a ca ll is comi ng in.
Feature s Paging Strata DKT2004-C T Cordless Digital T elephone 1 0/02 47 Class of Se rvice Ove rride By diali ng a Class o f Service Override code, a user can ch ange a sta tion ’ s set o f privi leg es to one asso ciat ed wi th the ove rr ide code.
Feature s Paging 48 Strata DKT2004-CT Cordless Digital T elephon e 10/02 ➤ T o make a Group Page ➤ Press *URXS3DJH and ente r the Group number ( 01~16) .
Feature s Privacy Strata DKT2004-C T Cordless Digital T elephone 1 0/02 49 Privacy Privacy contro ls the ab ility of more th an one pers on to use t he same ext e nsion or CO line at the same ti me . Pri vac y ap plies to mul t iple ap pear an ces of extensions , Phan tom extensi ons, outsi de Line s and outsi de Line Gro up buttons.
Feature s Relea se and Ans wer 50 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Releas e an d Ans w er This feat ure en abl es yo u to a utom ati ca lly disc o nne c t or t ran sfer an act ive ca ll an d answer a new call wit h the push of a but ton, inst ead of wit h the h andset.
Feature s T one/P ulse D ial ing Strata DKT2004-C T Cordless Digital T elephone 1 0/02 51 Making a Call Us ing Speed Dial 1. Di al ...or p ress 6SGLDO 2. The n, dial t he St ation or S ystem Speed Dial Number . Station Sp eed Dial numbe rs occupy numbe rs 100~ 199.
Feature s V oice Mail - Direct T ransfer 52 Strata DKT2004-CT Cordless Digital T elephon e 10/02 3. Ente r the V M mail box n umb er (us ual ly the sa me as the ex ten si on nu mber ), the n press . The call transf ers immedia tely and yo ur extension bec omes idle.
Strata DKT2004-C T Cordless Digital T elephone 1 0/02 53 Feature Access Codes A This appe ndix contains Fea ture Acces s Codes wh ich are e ntered as a sequence on your telep hone to use a partic ula r fea tur e. Also, the Call Forwar d Feature Access Co des someti mes have spec ial r equirement s for en terin g a des tin at ion an d a t im er .
Feature Access Co des V oice Mail - Direct T ransfer 54 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Call Forward - External (Outside) Calls All Call Ext. button + + Dest. No. Busy Ext. button + + Dest. No. No Answer Ext. button + + Dest. No.
Feature Acce ss Code s V oice Mail - Direct T ransfer Strata DKT2004-C T Cordless Digital T elephone 1 0/02 55 Call Picku p Incoming - Group Pick u p Ext. button + Incoming - Dir ected T erminal Pick up Ext. button + + Ext. Number to be picked up Incom ing - Directed G r oup Pick up Ext.
Feature Access Co des V oice Mail - Direct T ransfer 56 Strata DKT2004-CT Cordless Digital T elephon e 10/02 LCD L anguage (Change) + Langu age No. LCR (Outgoing Call) Mess age W aitin g ( MW) Releas e a receiv ed MW Retriev e a rece iv ed MW Activate M W at anoth er Station without Ri ngi ng + Ext.
Feature Acce ss Code s V oice Mail - Direct T ransfer Strata DKT2004-C T Cordless Digital T elephone 1 0/02 57 Spee d Dial Regi ster Statio n (0 0~9 9) + Index Numb er ( 00 ~99) Syst em + Inde.
Feature Access Co des V oice Mail - Direct T ransfer 58 Strata DKT2004-CT Cordless Digital T elephon e 10/02 For Sales and Service call 508-580-2500 Tel: 508-580-2500 Datel Communications Fax: 508-583.
Strata DKT2004-C T Cordless Digital T elephone 1 0/02 59 T roubleshooting and Specifications B This ap pendix cont ains addit ional inf ormatio n for your cor dless digi tal tele phone.
T roubleshooting and Specifications T rou blesh ooting 60 Strata DKT2004-CT Cordless Digital T elephon e 10/02 T roubleshooting If your cordless telephone is not performi ng to your e xpectati ons, try t hese suggest ions. If y ou are sti ll unabl e to resol ve the problems, c ontact you r teleph one system administ rator .
T roubleshooting and Specifications Range and Performa nc e Strata DKT2004-C T Cordless Digital T elephone 1 0/02 61 Range an d Perf orma nce The cord less digit al telephon e is designed to ope rate up to 1.1 mile s from the base in a comple tely unre strict ed test e nvironme nt.
T roubleshooting and Specifications Radio Interferenc e 62 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Radio Interferen ce Radio in terference may occas ionally inter rupt your convers ations. When thi s happens, remember t hat your un it is not defec tive.
Strata DKT2004-C T Cordless Digital T elephone 1 0/02 63 Index A about th is book relate d doc ume nts, vii access code s, 53 acco unt code , 53 cal ls, 25 forced acc ount codes (verified/ non- verifi.
Index E ~ P 64 Strata CTX DKT3000/2000-Series T elephon e 12/01 DISA secu rity code , 55 do not di sturb, 38 , 55 overri de, 46 door loc k, 39 control , 55 door phone, 40 calli ng, 55 DSS, 37 E emer g.
Ind ex R ~ V Strata DKT2004-C T Cordless Digital T elephone 1 0/02 65 priva cy, 49 on-lin e, 47 overri de, 47 privat e network a ccess, 56 R radio inter fere n ce, 62 range , 61 releas e and answer , .
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