Gebruiksaanwijzing /service van het product 530 van de fabrikant Dell
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www .dell.com suppor t.dell. com Dell Precision™ W orkStation 530 USER ’S GUIDE.
Notes, Notices, and Cautions NOTE: A NOT E indicates impo rtant information that he lps you make be tter use of you r compute r . NOTICE: A NOTICE indicates either potential damage to hardware or loss of data an d tells yo u how to avo id the pr oblem.
Contents 3 Contents 1 Safety Information Safety First—F or Y ou and Y our Computer . . . . . . . . . . . . . 10 When Working Inside Y our Com puter . . . . . . . . . . . . . . 10 Protecting Against Electrosta tic Discharg e . . . . . . . . . . . . 12 Ergonom ic Computin g Habits .
4 Contents Changi n g the Boot Sequen ce . . . . . . . . . . . . . . . . . . 40 Network O perations . . . . . . . . . . . . . . . . . . . . . . 41 Integrat ed De vices . . . . . . . . . . . . . . . . . . . . . . . 43 Managea bility . . . . . . . . . .
Contents 5 Interior Serv ice L abel . . . . . . . . . . . . . . . . . . . . . . . 69 Comp ut e r Memo ry . . . . . . . . . . . . . . . . . . . . . . . . . 70 Computer Memor y Installation Guidelines . . . . . . . . . . . . 72 Upgra din g Com p ut e r Mem o ry .
6 Contents 5 T echnical Specific ations 6 Solving P roblems Finding So lutions . . . . . . . . . . . . . . . . . . . . . . . . . 138 Po w e r Pr o b l e m s . . . . . . . . . . . . . . . . . . . . . . . . 139 Monit or Prob lems . . . . . . . . . . . .
Contents 7 System Messages . . . . . . . . . . . . . . . . . . . . . . . 182 System Beep Co des . . . . . . . . . . . . . . . . . . . . . . 190 Warning Messages . . . . . . . . . . . . . . . . . . . . . . 192 Diagnostics Me ssag es . . . . . . . . . .
8 Contents CE Notice (E uropean Un i on) . . . . . . . . . . . . . . . . . . 23 3 Batter y Disposal . . . . . . . . . . . . . . . . . . . . . . . . 234 EN 55022 Compliance (Czech R ep ublic Only) . . . . . . . . . 235 VCCI Notice (J apan Only) . . . .
www .dell.com | support.dell.com SECTION 1 Safety Information Safety Fi rst —For Y ou and Y our Computer P ro tecting Against Electros tatic Discharge Ergonomic Computing Habi ts.
10 Safety Infor mation www .dell .com | support. dell.c om Safety First—F or Y ou and Y ou r Computer Use the following safety guidelines to help protect your computer system from potential damage and to ensur e your own personal safety .
Safety I n form ation 11 In addition, ta ke note of the se safety guideline s when app ropriate: • When you disconnect a cable, pull on its connector or on its strain- re lief loop, not on the cable itself.
12 Safety Infor mation www .dell .com | support. dell.c om Protecting Against Electrostatic Discharge Static elect ricity can harm delica te components inside your comput er . T o prevent static damage, discharge static electricity from your body before you touch any of your computer ’ s electronic components, such as the microprocessor .
Safety I n form ation 13 Ergonomic Computin g Habits CAUTION: Improper or prolonged keyboard u se may result i n inju ry . CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain.
14 Safety Infor mation www .dell .com | support. dell.c om Monito r and keybo ard positioned directly in front of the user Monitor scr een at or below eye l evel Feet flat on the f l oor Arms at des k.
www .dell.com | support.dell.com SECTION 2 About Y our Computer Finding Inf o r mation and Assi stance Front View of Y our Co mp u te r Back View of Y our Computer Inside Y our Computer.
16 About Y our Computer www .dell .com | support. dell.c om Finding Information and Assistance The following table list s the reso urces that Dell provides as sup port tools.
About Y our Computer 17 OS CD T o reins tall yo ur o peratin g system, us e the OS CD that was shipped with you r computer . NOT E: The OS CD may not include a ll the latest drivers for your compu ter . If you rei nstall your OS, use the R esou r ceCD to reinstall drivers for th e dev ices shippe d with your compute r .
18 About Y our Computer www .dell .com | support. dell.c om Dell support websit e •A s k D u d l e y • Dell K nowledge Base •D e l l D o c u m e n t s •D e l l T a l k •F i l e d o w n l o a d s •T e c h F a x •V e n d o r l i n k s Go to http:/ /support.
About Y our Computer 19 F ront View of Y our Computer • Controls and lights • Connecting devices The following figures show the controls, lights, and other featur es on the front panel of your computer . The drive door can open and fold against the side of the computer .
20 About Y our Computer www .dell .com | support. dell.c om Fr ont View of the Com puter (Doors O pen) NOTE: See " System Light s " and " Di agnost i c Lights " for descriptions of light codes and o perati on s.
About Y our Computer 21 Openin g the Drive Door Controls and Lights • P o we r b ut t on — co n tro ls t he com put er' s AC input power . See the following table for power button functions on computers running Microsoft ® Wi n d o w s ® or W indows NT ® .
22 About Y our Computer www .dell .com | support. dell.c om •P o w e r l i g h t — illuminates in two colors and blinks or r emains solid to indicate differ ent states. • Diskette-drive access light — illuminates when t he drive is reading data from, or wri ting data to , a diskette.
About Y our Computer 23 F or example, you must connect most devices to a particular I/O port or connector to operate properly . Also , external devices like a print er usually r equire you t o load device drivers befor e they will work.
24 About Y our Computer www .dell .com | support. dell.c om Back View of Y our Computer The following figure shows the connectors, lights, and other featur es on the back of your computer .
About Y our Computer 25 F or example, you must connect most devices to a particular I/O port or connector to operate properly . Also , external devices like a print er usually r equire you t o load device drivers befor e they will work.
26 About Y our Computer www .dell .com | support. dell.c om • Speaker/headphon e jack —used to connect computer speake rs, headphones, or other audio out put devices. This jack is amplified to support head p hones. • Line-in jack —used to connect recor d/playback devices such as cas sette playe rs, CD pl ayers, and VCR s.
About Y our Computer 27 • A yel low ne twork a ctivity light f lashes when t he comp uter is transmitting or receiving network data. (A high volume of network traffic may make thi s light appear to be in a s teady "on" stat e.
28 About Y our Computer www .dell .com | support. dell.c om Inside Y our Compu ter •S y s t e m c a b l e s •S y s t e m b o a r d c o m p o n e n t s • Front panel compone nts The following figure shows the computer with the cover op en. NOTE: User ser vice access points a re co lor -code d green.
About Y our Computer 29 Inside the Computer System Cable s The following illustration shows all potential connectiv ity throughout the computer . Connectivity is provided by the system board and front panel .
30 About Y our Computer www .dell .com | support. dell.c om System Cabling speake r diskette drives externally accessible EIDE boota ble EIDE and/o r LV D S C S I fron t pane l cont rol pane l chassis.
About Y our Computer 31 NOTE: The cont rol panel sh own in " S ystem Cab ling " is mounted to th e front of the chassis frame. It co ntrols the power button, p ower light, and hard-drive access light. The chassis in tr usion switch and the chas sis speaker are mounted inside the co mpu ter cover .
32 About Y our Computer www .dell .com | support. dell.c om System Boar d Components microp rocessor 1 with hea t sink VRM 0 connector secondar y EIDE connector RIMM sock ets (4) diskette-drive connec.
About Y our Computer 33 System Board L abels The following table lists the labe ls for connectors and components on the system board, a nd briefly describes the function of each.
34 About Y our Computer www .dell .com | support. dell.c om Fr ont Pane l Components The front panel provides conn ecti vi ty for the computer fr on t I/ O pa nel as well as se veral components located inside th e chassis. The foll owing figur e shows the principal connectors on the front panel.
About Y our Computer 35 NOTE: The control panel is mounted to the front of the chassis frame. It controls the pow er button, p ower ligh t, and hard-dr ive access l ight. T he chassi s intr usion swi t ch and the chassis sp eaker are mou nted inside the co mputer cover .
36 About Y our Computer www .dell .com | support. dell.c om.
www .dell.com | support.dell.com SECTION 3 Advanced F eatures System Se ttings Manageabil ity Securit y P as sw o rd Protec ti on Jumper Set ti ngs Install ing and Configur ing Sof tware TAPI IEEE 139.
38 Advanced F eatures www .dell .com | support. dell.c om System Settings • Entering system setup • System setup screens • Syst em setup nav i g ati on keys • Changing the boot sequence • Ne.
Advanced F eatures 39 The System Setup menu appears. If you wait t oo long and your operating system begins to load i nto memory , let the computer c om plete the load operation ; then restart the com put er and try again. NOTE: T o en sure an orderly system s hutdown , consu lt the document ation that accompan ied your o pera ting system.
40 Advanced F eatures www .dell .com | support. dell.c om NOTE: For most of the op tions, any c hanges you make are recorded but do not take effect until the next time you turn on the computer . For a few options (as noted in the hel p area), the chang es take effect immedi ately .
Advanced F eatures 41 NOTE: Write down your cur rent boo t sequence i n case you want to restore it. 2 P ress the up- and down-arrow keys to move through the list of devices. 3 P ress the spacebar to enable or disable a device (enabled dev i ces appear with a check mark ).
42 Advanced F eatures www .dell .com | support. dell.c om Netwo rk In ter fac e Con trol ler This option, under the Integr ate d Dev i ces menu, enables or disables the integrate d network adap ter . This field also a llows you to enable MBA supp ort.
Advanced F eatures 43 NOTE: Y o u must restart the com puter before Netw ork Int er fac e Contro ller option settings will take effect. Inte gra t ed D e vic es Y ou computer has several integrated devi ces. F or these devices to be accessible to the OS , the corr esponding op tions in syst em setup must be configured properly .
44 Advanced F eatures www .dell .com | support. dell.c om Manageability The following systems management applications ar e optional and can be included on your computer when you order it. Y ou can also download the applic ations from th e Dell suppo rt websi te and install t hem on you r computer .
Advanced F eatures 45 • Access information about your computer , such as how many processors it has and wh at operating syst em it is runni ng • Monitor the status of your computer , such as liste.
46 Advanced F eatures www .dell .com | support. dell.c om Security The computer provides the following methods to phy sically secure it: • Chassis intr usion detection • Secu rity cabl e slot an d padlo ck ring Chassis Intrusion Detecti on The chassis intrusion monitor can detect whether the computer is opened.
Advanced F eatures 47 Security Cabl e Slot and Pad lock Ring The computer has features that allow you to attach commercially av ailable antithef t devices : • Pa d l o c k r i n g —t o prevent unauthorized access to the interior of your computer , install a standar d padlock through the rings in the computer chassis and cove r .
48 Advanced F eatures www .dell .com | support. dell.c om P assword Protection The computer provides the following types of pas sword protection: •S y s t e m p a s s w o r d •S e t u p p a s s w .
Advanced F eatures 49 2 Highlight System P assword and then press the left- or right-arrow ke y . The option he ading changes to Enter P asswo rd , foll owed by an e mpty 32-character field in s quare brack ets. 3 T ype your new syste m passwor d. Y ou can use up to 32 characters.
50 Advanced F eatures www .dell .com | support. dell.c om If P assword St atus is set to Lo ck ed , the followi ng prompt ap pears: Type the password and press <Enter>. NOTE: If you have assig ned a setup p assword , the c omputer acce pts your setup passw ord as an alt erna te system pa ssword.
Advanced F eatures 51 P a ssword option, pr ess <Alt><B> to reboot the computer , and then r epeat steps 3 through 5. 6 T o assign a new p assw or d, follow the p roc edur e in " Assigning a System Passw ord .
52 Advanced F eatures www .dell .com | support. dell.c om NOTE: If the two passwords are different, the setup password can be use d as an alt ernat e system p assword . However , the system pass word cannot be used in place of t he setup pas sword. A change to Setup P assword becomes effective immedia tely (rebooting the computer is not requir ed).
Advanced F eatures 53 1 T urn off the computer and devices, disconnect them from t heir electrical outlets, an d wa it 10 to 20 seconds. 2 Lay the computer on i ts rig ht s ide. 3 Open the comput er cover . 4 Remove the j u mpe r plug from the PSWD jump er to di sable the passw ord fea t ure.
54 Advanced F eatures www .dell .com | support. dell.c om options appe ar a s Not Ena b led , meaning that the pas sword featur e is enabled but that no pass word is assigned.
Advanced F eatures 55 Jumper Settings The following fig ur e shows the locatio n o f t he jumpe rs on the s yste m boar d. System Bo ard Jumpers NOTICE: Before changi ng a jumper se tting, veri f y t ha t the standb y power light o n the system board has turned off .
56 Advanced F eatures www .dell .com | support. dell.c om Installing and Configur in g Software See " Finding Information and Assistance " f or a li st of soft ware resou rces available t o you from Dell, including drivers, utilities, documentation, and operating s ystem backups.
Advanced F eatures 57 TA P I The TAPI featur es of your compu ter enable Microsoft ® Wi n d o w s ® -based applicat ions to operate wi th a wide variety of telephony devices, including voice, data, fax, video , and so forth.
58 Advanced F eatures www .dell .com | support. dell.c om 3 Open the compu ter cover . 4 Install the TAPI-compliant expansion ca rd . See the manufacturer ’s document ation for mor e information. 5 Connect the 4-pin T API cable to t he T A P I system-board connector .
Advanced F eatures 59 2 Lay the computer dow n on its right side. 3 Open the comput er cover . 4 Install the TAPI-compliant exp ansion card . See the manufacturer’s document ation for mor e information. 5 Enter s y stem setup , click Int e grate d Devic es , and change the setting for Sound to Off .
60 Advanced F eatures www .dell .com | support. dell.c om IEEE 1394 (FireWire) F i reW ire is a high-speed data bus that is defined by IEEE Standar d 1394- 1995.
Advanced F eatures 61 P ower Management Y our computer can be set to use less power when you are not working. Y ou control the power usage through the OS installed on your computer and cer t a i n op ti on settin g s in syste m setup . These periods of reduced power are called "sleep st ates": • Standby .
62 Advanced F eatures www .dell .com | support. dell.c om NOTE: F or more inf or ma t ion on power ma nagement , see your OS docum entatio n. Po wer Management Sleep State W ake-Up Methods Windows ® 2000 Window s NT 4.
Advanced F eatures 63 Dell Syste m Utilities If you received your computer from Dell with the OS preinstalled, D ell also installed the system utilities. If you are reinstalling the OS, you also need to reinstall the system utilities on your computer .
64 Advanced F eatures www .dell .com | support. dell.c om.
www .dell.com | support.dell.com SECTION 4 R emoving and Installing P arts Computer Cov er Inte ri or Ser vice Label Computer Memory Disk Dri ves and Media Expansion Cards Micropro cessor Airflow Shro.
66 R emoving and Installing P arts www .dell .com | support. dell.c om Computer Co ver • Opening the computer cover • Closing the computer cover Opening the Computer Cover CAUTION: Before you per form this procedure, see " Safety First— For You and Yo ur Com puter .
R emoving and Installi ng P arts 67 Openin g the Computer Cover Closing the Computer Cover 1 Check all cable connections, especially those that might have come loose during your work. F old cables out of the way s o that they do not obstruct the computer cover .
68 R emoving and Installing P arts www .dell .com | support. dell.c om Closing the Computer Cover 4 Stand the computer upri ght. 5 If you ar e using a padlock to secure your computer , install the padlock.
R emoving and Installi ng P arts 69 Interior Ser vice L abel A se rvic e labe l aff ix ed to t he in side of yo ur co mputer cove r prov ides information about work ing inside your computer .
70 R emoving and Installing P arts www .dell .com | support. dell.c om Computer Memor y • Computer memory installa tion guidelines • Upgrading computer memory • Removing a memory module • Inst.
R emoving and Installi ng P arts 71 Memory Module Label System Boar d Memory Components 128MB/16 ECC xxx number of memo r y devices in RIMM suspend-to-RAM (STR) light pair 1 socket 1 socket 4 socket 3.
72 R emoving and Installing P arts www .dell .com | support. dell.c om Memory Ri ser Board Components Computer Memory Installation Guideli nes • System boar d instal lation • Riser board ins talla.
R emoving and Installi ng P arts 73 • Memory sockets must be upgraded in matched pairs. In other wor ds, two sock ets in a pair must contain modules of identical capacity , number of components, and speed. S ee " System Board Memory Components " to identify pairs of sockets.
74 R emoving and Installing P arts www .dell .com | support. dell.c om Addressing Memory with 4-GB Configurations I f y o u u s e o p t i o n a l m e m or y r i se r b o a rd s a n d e i g h t , 5 1 2 -M B R I M Ms , yo u c a n install 4 GB of p hysical computer memory .
R emoving and Installi ng P arts 75 Sample Configurations Sample Configurat ions without Memory Riser Boards T ota l Mem ory So cket 1 Socket 2 Soc ket 3 Socket 4 128 MB 64 MB 64 MB CRIMM CRIMM 256 MB.
76 R emoving and Installing P arts www .dell .com | support. dell.c om Upgrading Comput er Memory CAUTION: RIMMs can get very hot during normal operation. B e sure that the RIMMs have had sufficient time to cool before you touch them. CAUTION: Before you per form this procedure, see " Safety First— For You and Yo ur Com puter .
R emoving and Installi ng P arts 77 5 If necessary , remove memory modules that occupy system boar d sockets in whi ch you plan to install upgrade modules. 6 If you have the o ptional me mory ris er boar ds inst alled and y ou plan to install upgrade modules on the riser boar ds, remove the riser boards .
78 R emoving and Installing P arts www .dell .com | support. dell.c om 14 When the System Memory tota l is co r rect, exit sy st em setup . 15 R un the Dell Diagnostics to verify that the memory modules are operating properly .
R emoving and Installi ng P arts 79 Installi ng a Memory Module 1 P ress the securing clips at each end of the socket outwar d until they snap open (see the followi ng fi gur e). 2 Align the slots on the bottom o f the module wit h the ridges ins ide the soc ket.
80 R emoving and Installing P arts www .dell .com | support. dell.c om a Lift the retention bracke t up to disengage it from the chassis. b Lift the brack et away from the chassis . NOTICE: T o avoid damage to the mem or y riser board, press the securing clips with equal forc e applied at each end of the memor y socket.
R emoving and Installi ng P arts 81 R emoving Memory Riser Boards memor y riser board retenti on bracke t memor y riser board B syste m boar d memor y riser board A securing clips (2).
82 R emoving and Installing P arts www .dell .com | support. dell.c om Installi ng Memory Riser Boards NOTICE: System board memor y soc kets 3 and 4 c an eith er be empty or contain CRIMMs. S ockets 3 an d 4 cannot contain RIMMs wit h memor y riser boards install ed in soc kets 1 and 2.
R emoving and Installi ng P arts 83 Installing Memory Riser B oards memor y riser bo ard retenti on bracke t memor y riser board B syste m boar d memor y riser board A memor y sockets (4 ).
84 R emoving and Installing P arts www .dell .com | support. dell.c om Disk Drives and Media • Installing a CD, zip , or other externally accessible dr ive • Installing a hard drive • EIDE device inst allation guideline s • SCSI device installat ion guidelines Y our compu ter provides the following drive ba ys : • One 3.
R emoving and Installi ng P arts 85 Drive T ypes disk ette dr ive 5.25 -inc h drive 2 ( 1.6- i nch hig h) 3.5-i nch dri ve 3 (1-inch high) 3.5-i nch dri ve 2 (1-inch high, or 1.6-inch high) 3.5-inch drive 1 (1.6-inch high) 5.25 -inc h drive 1 ( 1.6- i nch hig h) 5.
86 R emoving and Installing P arts www .dell .com | support. dell.c om Installi ng a CD, Zip, or Other Externally Acc essible Dri ve NOTE: If you are replac ing a har d drive t hat conta ins data yo u want to kee p, be s ure to ba ck up yo ur file s befor e you be gin this proce dure.
R emoving and Installi ng P arts 87 R emoving an Externally -Accessible Drive.
88 R emoving and Installing P arts www .dell .com | support. dell.c om R emoving the Disket te Drive 7 Unpack the replacement drive and prepare it for installat ion. NOTICE: Ground yours elf by tou ching an unpaint ed metal sur face on the back of the com puter .
R emoving and Installi ng P arts 89 8 If the replacement drive does not have bra c ket rails attached, remove the rails from the old drive by removing the four screws that secur e the rails to the drive. Th en at tach the bracket rails to the replacem ent drive (see the following figure).
90 R emoving and Installing P arts www .dell .com | support. dell.c om Installing an Externally-Accessible Drive.
R emoving and Installi ng P arts 91 Installing the Diskette Dr ive 10 If you ar e installing a drive that has i ts own controller card, ins tall the controller card in an expansion sl ot . See the documentation tha t accompanied the drive and controller card to verify that the configuration is corr ect for your computer .
92 R emoving and Installing P arts www .dell .com | support. dell.c om • Conne ct the approp riate interface cable to the interface connector on the back of the drive.
R emoving and Installi ng P arts 93 • F or a drive t hat has audio outp ut capabil ity , such as a CD dri ve, connect the audio cable to the audio (CD input) connector on t he sys t e m boa rd.
94 R emoving and Installing P arts www .dell .com | support. dell.c om Attac hing C ables for t he Di skette Drive 13 Ensure that all cables are fir mly connected.
R emoving and Installi ng P arts 95 14 If the driv e bay wa s pr eviously empty , remove t he corr esponding insert from the front panel. F r om i n side t he cover , press the ends of the insert outward with your finger until the insert snaps free of the front pa nel.
96 R emoving and Installing P arts www .dell .com | support. dell.c om NOTE: T ape drives sold by Dell come with th eir own operating sof tware and d ocument ation. After you install a tape dr ive, refe r to t he document ation that ca me with the drive fo r instr uctions on installing an d using the ta pe dri ve sof tw are.
R emoving and Installi ng P arts 97 R emoving a Hard Drive 7 Unpack the replacement drive and prepare it for installation. NOTICE: Ground yourse lf by tou ching an unpaint ed metal sur face on the back of the com puter . See the documentatio n tha t accomp anied the drive to verify that the drive is configur ed for your computer .
98 R emoving and Installing P arts www .dell .com | support. dell.c om 8 If the replacement drive does not have bra c ket rails attached, remove the rails from the ol d drive by removing the four screws that sec ure the rails to the drive. T hen attac h the bracket rail s to the replac e ment drive (see the following figure).
R emoving and Installi ng P arts 99 Installing a Hard Drive 10 If you ar e installing a drive that has i ts own controller card, ins tall the controller card in an expansion sl ot . See the documentation tha t accompanied the drive and controller card to verify that the configuration is corr ect for your computer .
100 R emoving and Installi ng P arts www .dell .com | support. dell.c om • Conne ct the approp riate interface cable to the interface connector on the back of the drive.
R emoving and Installi ng P arts 101 Attaching Cables fo r a Hard D rive 13 Ensure that all cables are fi rmly connected. F old cables out of the way to provide airfl ow for the fan and cooling vents.
102 R emoving and Installi ng P arts www .dell .com | support. dell.c om 14 If the driv e bay wa s pr eviously empty , remove t he corr esponding insert from the front panel. F rom inside the cove r , press the ends of the insert outward wit h your finger until the insert s naps fr ee of the front pa nel.
R emoving and Installi ng P arts 103 EIDE Device Installat ion Guidelines Jumper Settings All EIDE drives should be configured for the Cable Select jumper position, which assigns master and s lav e st a tus to drives by their position o n the interface cable.
104 R emoving and Installi ng P arts www .dell .com | support. dell.c om EIDE Cabl es T o transfer data at full sp eed, Ultra A T A/100 hard dri ves requir e an 80- conductor cable like that used with A T A/66 drives. The 80-conductor cable has a 40- pin connector lik e the A T A/33 cable, but it has twice as many wir e s within the cable.
R emoving and Installi ng P arts 105 SCSI devices inst alled by Dell are configur ed correctly during t he manufacturing process. Y ou do not need to set the SCSI ID for these SCSI devices. If you attach a dditional opt io nal SCSI devi ces, refer to the docume ntation for each device for information about s etting the appropriate SCSI ID number .
106 R emoving and Installi ng P arts www .dell .com | support. dell.c om • Although you install SCSI devices essentially the same way as other devices, thei r configuration requir e ments are differ en t. F o r details on configuring your particular SCSI subs ystem, r efer to the documentation for your SCSI devices and/or your host adapter car d.
R emoving and Installi ng P arts 107 Expansion Cards • Installing an expansi on card • Removing an exp ansion card Y our computer provides expansion slots for the following car d s: • Up to thr e e 32-bit, 33 - MHz PCI ca rds. • Up to tw o 64-bit, 66 -MHz PCI e xpansion car ds.
108 R emoving and Installi ng P arts www .dell .com | support. dell.c om Expansion Card T ypes NOTE: Th e AGP expansion slot only supports 1.5 - V cards.
R emoving and Installi ng P arts 109 System Board Expansion Ca rd Components NOTE: In stall only 66-MHz expansion cards in the 66-MHz slots. Y ou ca n install 33 -MHz cards in the 6 6-MHz slots. However , the entire bus, includin g the int egrated SCSI controller , will opera te at only 33 MHz.
110 R emoving and Installi ng P arts www .dell .com | support. dell.c om R aising the Expansion Card Retention Ar m 5 If you are install ing a new expansion car d, remove the filler bracket for an empty car d-slot opening.
R emoving and Installi ng P arts 111 CAUTION: Some netwo rk a dap ters automatically start the computer when they are co nne cted to a ne twork. T o guard again st electrica l shock, be sure t o unplu.
112 R emoving and Installi ng P arts www .dell .com | support. dell.c om Installing an Expansion Card 9 Lowe r the expansion card retention arm and pr ess it into place, securing the exp ansion card(s) in the chassis. 10 Connect any cables that should b e attached to the card.
R emoving and Installi ng P arts 113 12 Stand the computer u pright. 13 Reconnect the comp uter a nd devices to their electrical ou tlets , and turn them on. NOTE: If enabled, t he Chassis Intrusion option will cause the following message to be display ed at the ne xt system st art-up: ALERT! Cover was previously removed.
114 R emoving and Installi ng P arts www .dell .com | support. dell.c om 4 P ress the lever on the expansion card r etention arm a nd rais e the re tention arm (see " Raising the Expansion Card Retention Arm "). 5 If necessary , disconnect any cables connected to the car d.
R emoving and Installi ng P arts 115 Microprocesso r Air f low Shroud • Removing the microprocessor airflow shroud • Installing the microprocessor a irflow shroud Removi ng the Microprocessor Airflow Shroud CAUTION: Before you per form this procedure, see " Safety First— For You and Yo ur Com puter .
116 R emoving and Installi ng P arts www .dell .com | support. dell.c om R emoving the Microproce ssor Airflow Shroud Installi ng the Micr oprocessor Airflow Shroud 1 Install the airfl ow shroud: • Insert the bott om anchor ta bs of the shr oud i nto the cha ssis anchor slots.
R emoving and Installi ng P arts 117 4 Reconnect the comp uter a nd devices to their electrical ou tlets , and turn them on. NOTE: If enabled, t he Chassis Intrusion option will cause the following message to be display ed at the ne xt system st art-up: ALERT! Cover was previously removed.
118 R emoving and Installi ng P arts www .dell .com | support. dell.c om Microprocessor • Installat ion guidelines •U p g r a d i n g t h e m i c r o p r o c e s s o r ( s ) Installa tion Guidel ines • A VRM must be ins talled for each microprocessor installed.
R emoving and Installi ng P arts 119 CAUTION: Before you per form this procedure, see " Safety First— For You and Yo ur Com puter ." NOTICE: Before discon necting a device fr om the computer , wait 10 to 20 seconds af ter disconnecting the computer from it s electrical outlet.
120 R emoving and Installi ng P arts www .dell .com | support. dell.c om R emoving the Microproce ssor Heat Sink 3 Remove the microprocessor from its connector . Y our microprocessor uses a ZIF socket w ith a l ever-type handle that secure s or releases the microprocess or .
R emoving and Installi ng P arts 121 R emoving the Microproc essor 4 Inst all the new mi cropr oce ssor i n the s ocket: a Ensure that the lever on the microprocessor sock et is fully ex tende d to the r elease posit ion. NOTICE: When you place the microproc essor in the socke t, ensure tha t the microprocesso r aligns pro per ly with the socket.
122 R emoving and Installi ng P arts www .dell .com | support. dell.c om d Rotate the socket lever ba c k toward the socket until it sna ps into place, securing the microprocessor .
R emoving and Installi ng P arts 123 c F or each of the replacement metal clips t hat se cur e the hea t sink to the microp rocessor , fit the end of the c lip that does not hav e the latch to the heat sink retention base.
124 R emoving and Installi ng P arts www .dell .com | support. dell.c om VRM •R e m o v i n g a V R M • Installing a VRM NOTICE: A VRM must be instal led for each micropr ocessor installed. T o locate the VRM and micro processor sockets, see " System Board Componen ts " or the i nterior ser vice la bel.
R emoving and Installi ng P arts 125 R emoving a VRM 4 Grasp the VRM b y its top corners, and ease it out of its connector . Installi ng a VRM 1 P ress the securing clips at each end of the socket outwar d until they snap open (see " Rem oving a VR M ") .
126 R emoving and Installi ng P arts www .dell .com | support. dell.c om NOTE: If enabled, the Chassis Intru sion option will c ause the followin g message t o be display ed at the ne xt system st art -up: ALERT! Cover was previously removed.
R emoving and Installi ng P arts 127 Computer Battery The 3.0- V CR2032 coin-cell battery installed on the system bo ard provides power to retain the configuration , date, and time i nformation w hen the computer is turned off. The computer ba t tery is designed to provide y ears of service witho ut being replaced.
128 R emoving and Installi ng P arts www .dell .com | support. dell.c om NOTICE: If you use a blunt, noncond uctive ob ject to p r y the b atter y o ut of i ts socket, be careful not to touch the system board with the object. Be sure that the object is inserted between the batter y and the soc ket before you attempt to pr y out the batter y .
R emoving and Installi ng P arts 129 NOTE: If enabled, t he Chassis Intrusion option will cause the following message to be display ed at the ne xt system st art-up: ALERT! Cover was previously removed. 10 Enter s y stem setup and enter the current time and date.
130 R emoving and Installi ng P arts www .dell .com | support. dell.c om.
www .dell.com | support.dell.com SECTION 5 T echnical Specifications Micro processor Memory Syste m in fo rm atio n Video Audio Expansion bus Drives Ports Key combi nations Control s and lights Power .
132 T echnical Specificati ons www .dell .com | support. dell.c om Microprocesso r Microprocessor type Inte l ® Xeon™. Design provides for fut ure Dell-supported upgrades.
T echnical Specifications 133 Audio Audio ty p e AC97, Soun dBlast er emula t ion Audio controller Analog Devices AD1885 A C97 Codec Ster eo conver sion 16 bit s (ana log-to- digita l and d igital -to.
134 T echnical Specificati ons www .dell .com | support. dell.c om Ports Externa lly ac ce ss ib l e: Seri al ( DTE ) two 9-pi n connecto rs; 16550-co mpatibl e Parallel one 2 5-hole connector (bidire.
T echnical Specifications 135 Controls a nd Lights P o wer con trol push but ton P o wer l ight green light; blin kin g green in sleep state; dual-color for computer operations—green for power , ye .
136 T echnical Specificati ons www .dell .com | support. dell.c om Enviro nmental T emperature: Oper a ting 10° to 35 ° C (5 0° to 95 ° F ) Stor age –40° to 65 ° C (–40° to 149° F) Relati ve humi dity 20% t o 80% (no ncond ensing) Maximum vibration: Operating 0.
www .dell.com | support.dell.com SECTION 6 Solving Problems Finding Sol ut ions Dell Diagnostics Messages and Cod es Sof tware Pro blems.
138 Solving Problems www .dell .com | support. dell.c om Finding Solutions This section describes computer hardwar e and software problems, offers corr ective actions, descri bes the Dell Diagn o stic s uti lity , and provides system messages and codes.
Solving Problems 139 Po w er P r o bl e m s The power light on th e front panel com municates codes that can help yo u determine whether there is a problem wi th your computer . The followin g table lists the codes for the power light. F or more information, see " Diagnost ic Lights .
140 Solving Problems www .dell .com | support. dell.c om Basic Checks: • Check the diagnostic lights to see i f the speci f i c prob le m is identi fied. • T e st the electri cal outlet: ensure that the electrical outlet is working by testing it with a different device s uch as a lamp.
Solving Problems 141 Ye s . Y ou need a new p ower cable. Contact D ell for technical ass istance. No . The computer may be defective. Contact Dell for t echnical assista nce. Monitor Problems The power light on the monitor communicates codes that can help you determine whet her there is a problem.
142 Solving Problems www .dell .com | support. dell.c om • If the monitor display is bla nk, the computer may be in s uspended, or hibernate, state. Push and r elease th e power button, move the mous e, or press a key on the keyboar d to bring the comput er out of the susp ende d sta t e .
Solving Problems 143 No . Contact Dell for te chnical assis tance. 5 T urn off the computer and the monitor , wait 10 to 2 0 seconds, and disconnect the monitor .
144 Solving Problems www .dell .com | support. dell.c om – Electrical appliances on the same circuit or operating in cl ose proximity to t he computer can cause interfe rence. – Audio equipment and certain types of lamps operating in immediate proximity to the computer can cause interfer ence.
Solving Problems 145 5 T urn off the computer and monitor , wait 10 to 20 seconds, and disconnec t the monitor . Co nnect the monitor b ack to the ori gi nal computer , and then turn them on. 6 T urn off nearby fans, lights, lamps, or other electrical devi ces.
146 Solving Problems www .dell .com | support. dell.c om • If using head phones, ensure that th e headphone cable is conn ected to the speak er/headphone conne ctor (see " Fron t View of the Computer (Doors Open) " a nd " Back-Panel Features ").
Solving Problems 147 Ye s . The controller is working properly . Go to the next question. No . Contact Dell for te chnical assis tance. Do you have a set of headphones? Ye s . Go to step 4 . No . Contact Dell for te chnical assis tance. 4 Connect headphones to the speaker/headphone jack.
148 Solving Problems www .dell .com | support. dell.c om Ye s . Go to step 3 . No . The pri nter is probabl y defective. If you bought the printer from Dell, contact Dell for technical assi stance. If you did not, tak e it to an authorized service center for repair .
Solving Problems 149 • T est the elect r ical outlet . V e rify tha t the device is connected to a working electrical outlet. • V erify that the dev ice is turned on. • Check for interference: electrical appliances on the same circuit or operating in close proxim ity to the computer can cause interference.
150 Solving Problems www .dell .com | support. dell.c om 4 T urn off the computer and the device, swap the device's cable with a known working cable, and then turn on t he computer and the device. Is the device working properly? Ye s . Y ou need a new device cable.
Solving Problems 151 2 If you ar e using a PS/2 mo u s e, enter system setup and ensur e that Mouse P ort under the Integrated Devi ces opti on i s set to On . Then exit system setup properly to save the information, and reboot the computer . Is the dev ice working properly? Ye s .
152 Solving Problems www .dell .com | support. dell.c om No . Contact Dell for t echnical as sistance. Keyboar d Problems Basic Checks: • Check the diagnostic lights to see i f the speci f i c prob le m is identi fied. • Disconnect the cable from t he computer and check the cabl e connector for bent or bro k en pins.
Solving Problems 153 Ye s . The original keyboar d may be defective. Go to step 4 . No . Go t o the next question. Do you have another computer that is working properly? Ye s . Go to step 4 . No . Go t o the next question. Do you have another keyboar d t hat is wo rking properly? Ye s .
154 Solving Problems www .dell .com | support. dell.c om • If you hear an unfamili ar scraping or grinding sound when a drive is accessed, there could be a har d war e malfunction. Contact De ll for technical assi stance. • When you turn on the computer , you can hear drive activity during the boot routine.
Solving Problems 155 No . Go t o step 2 . 2 T urn off the computer and devices, disconnect them from t heir electrical outlets, an d wa it 10 to 20 seconds. 3 Lay the computer on i ts rig ht s ide. 4 Open the comput er cover . 5 Remove and install the diskette drive .
156 Solving Problems www .dell .com | support. dell.c om • When you turn on the computer , you can hear drive activity during the boot routine. If your computer does not boot, contact Dell for technical assi stance.
Solving Problems 157 •F o r a n IDE or EIDE hard dri ve, run t he I DE De vic es d evi ce gr oup. •F o r a SCSI hard dri ve, run the SCSI Devices device group. Did a n y of th e diagn ost ic s te st s fail ? Ye s . Go to the next question. No . Go t o step 4 .
158 Solving Problems www .dell .com | support. dell.c om Does the hard drive activity light b l ink during the boot routine? Ye s . Go to the next question. No . The sy stem boar d may be faulty . Con tact De ll for technical assista nce. Does the computer dis play a drive error message? Ye s .
Solving Problems 159 1 T urn off the computer and devices, disconnect them from t heir electrical outlets, an d wa it 10 to 20 seconds. 2 Lay the computer on i ts rig ht s ide. 3 Open the comput er cover . 4 Reseat the ba ttery in its socket wit h the side labeled "+" facing up.
160 Solving Problems www .dell .com | support. dell.c om Fi l l o u t th e Dia gno stics Che c kl is t a s you perform the follow ing steps. CAUTION: Before you per form this procedure, see " Safety First— For You and Yo ur Com puter .
Solving Problems 161 Ye s . The problem is resolved. No . Y ou may have a faulty expansion car d. Go to step 1 0 . 10 T urn off the computer and devices, disconnect them from t heir electrical outlets, an d wa it 10 to 20 seconds. 11 Lay the computer on i ts rig ht s ide.
162 Solving Problems www .dell .com | support. dell.c om 22 If you have r einstalled all the e xpansion cards and the problem is not res o l ve d , contact Dell for technical assist ance. Network Problems Basic Checks: • Check the networ k acti vity lig h ts to see if the com puter is communicating with the network.
Solving Problems 163 3 Run the Network Adap ter Diagn ostic s f rom the Del l Dia g n ost ic s menu. Did any of th e tests fail ? Ye s . Co ntact Dell for technical ass istance. No . Go t o step 4 . 4 R un the Networ k Inter faces te sts in t he Dell Diagnosti cs .
164 Solving Problems www .dell .com | support. dell.c om Did the compu ter turn off? Ye s . Skip to step 3 . No . Go t o step 2 . 2 Disconnect the AC power cable from the computer , wait 10 to 20 seconds, and r econnect the AC power cable. 3 P r ess the power bu tton t o tur n on the comput er .
Solving Problems 165 6 Close the computer cove r . 7 Stand the computer u pright. 8 Reconnect the comp uter a nd devices to their electrical ou tlets , and turn them on. Does the computer ha v e power? Ye s . Go to step 9 . No . Contact Dell for te chnical assis tance.
166 Solving Problems www .dell .com | support. dell.c om 1 T urn off the computer and devices, disconnect them from t heir electrical outlets, a nd wa it 10 to 20 seconds. 2 Lay the computer on i ts rig ht s ide. 3 Open the compu ter cover . 4 Check all the expansion-car d connect ions in the computer , and reseat any loose exp ansion cards.
Solving Problems 167 • Messages stating that t he comp uter is not operating at maximum perf orm ance . • While running Microsoft W indows, the computer s witches to Safe Mode. • Errors and cras hes of applicati ons for no appar ent r eason. • Nothing displa ys on the video monit or .
168 Solving Problems www .dell .com | support. dell.c om • Memory modules must be installed in matched pairs. Ensur e that the modules installe d in system boar d or memory rise r board sock et pairs are identical. T o ident ify sy st em bo ard sock et pairs, see " Sys t e m Bo a rd Memory Component s .
Solving Problems 169 8 If you r emoved the memory riser boar ds, install the riser boards . 9 Close the computer cove r . 10 Stand the computer u pright. 11 Reconnect the comp uter a nd devices to their electrical ou tlets , and turn them on. Does the RAM count displayed correctly match the actual amo unt of memory installed in the computer? Ye s .
170 Solving Problems www .dell .com | support. dell.c om • If a system mess age indicat ed a prob lem with one or b oth of the microprocessors, the pro cessor(s ) m ay need to be r epla ced. • If a system message indicated a problem wi th one or b oth of the VRMs, the V RM(s) may need to be re placed.
Solving Problems 171 No . Y ou must r eplace one or both of the microprocessors to mak e them iden tical. Contact Dell for technical assista nce. 3 T urn off the computer and devices, disconnect them from t heir electrical outlets, an d wa it 10 to 20 seconds.
172 Solving Problems www .dell .com | support. dell.c om NOTICE: Before disconnecti ng a device f rom the computer , wait 10 to 2 0 seconds af ter disconnecting the computer from it s electrical outlet. Befor e removing a co mponent from th e system board, ver ify tha t the standby po wer light o n the system bo ard has turned off .
Solving Problems 173 11 P erform the procedure in " Keyboard Problems ." Is the computer workin g properly? Ye s . The problem is resolved. No . Go t o step 1 2 . 12 P erform the procedure in " Reset Corrupted BIOS Settings ." Is the computer workin g properly? Ye s .
174 Solving Problems www .dell .com | support. dell.c om 7 Reconnect the comp uter a nd devices to their electrical outlets , and turn them on. 8 Enter sy stem se tup and change the configuration information appropriat e for your computer . After you change the syst em settin gs, e xit syst em setup and r eboot the computer .
Solving Problems 175 Dell Diagnostics • When to use the Dell Diagnostics •F e a t u r e s • Before you start t esting • Running the Dell Diagnostics • Advanced testing When to Use the Dell Diagnostics If you exp erience a problem with your computer , run the Dell Diagnostics befor e you call Dell for technical as sistance.
176 Solving Problems www .dell .com | support. dell.c om • Read status mess ages that inform you whether test groups or subtests completed successfully • Receive error messages that app ea r if pr.
Solving Problems 177 NOTE: If you have a SCSI cont roller installed in your computer , make sure the co ntrolle r is conf i gured t o bo ot af ter ID E devices. For more infor mat ion, see your SC SI co nt rolle r docume ntatio n. 6 Select the appropriate language for menu options.
178 Solving Problems www .dell .com | support. dell.c om R uns a diagnostic test on your SCSI hard drive(s). The diagnostic test does not cause data loss.
Solving Problems 179 Dell Diagnostics Main Menu • Te s t A l l D e v i c e s : P erforms quick or extensive tests on all devices. • Te s t O n e D e v i c e : P erforms quick or exte nsive tests on a single device after you select it from a list of device groups.
180 Solving Problems www .dell .com | support. dell.c om 9 Remove the Resou rceCD from the CD drive when you finish running the Dell Diagnostics. 10 If you change d the Boot Sequence in system setup , enter syste m setu p and change the sequence back to the original configuration.
Solving Problems 181 NOTE: The di ag no st ics ma y no t lis t in th e Device Groups area t h e na mes of all compo nents or devices th at are part of your computer system. For exampl e, it may not list a printer even thou gh it is conne cted to your computer .
182 Solving Problems www .dell .com | support. dell.c om Messages and Codes •S y s t e m m e s s a g e s • System beep codes • Warning messages •D i a g n o s t i c s m e s s a g e s • Diagnostic lights • SNMP platform event traps Y our application programs, operating system, and computer can identify problems and alert you to them.
Solving Problems 183 System Messages Mess age Ca use Action Address mark not found The BIOS foun d a faulty disk sector or c ould not f ind a pa rticul ar dis k secto r .
184 Solving Problems www .dell .com | support. dell.c om Alert! OS Install Mode enabled. Amount of available memory limited to 256 MB. The OS Insta ll Mode option in system se tu p is se t to On . This lim i ts the amount of available memory to 256 MB beca us e some OSs will not compl ete in stall ation with m or e than 2 GB o f sy stem mem ory .
Solving Problems 185 Alert! Previous voltage failure. V oltage us ed by th e com p u te r eithe r exceeded or fell below acceptable thr esholds . See " Power Proble ms " and " System Board Probl ems ." Alert! Processor Cache Size Mismatch.
186 Solving Problems www .dell .com | support. dell.c om Attachment failed to respond The disk ette driv e or ha r d drive contro ller cannot send d ata to t he ass o cia ted driv e. See " Diskette Drive Problems " an d " Hard Drive Problems .
Solving Problems 187 Gate A20 failure On e or more memory modules may be loose. See " System Memory Problems ." General failure The oper ating system is un able to carry out th e command. This messa ge is usual ly fo l lowed by specific in formation—for example, PRINTER OUT OF PAPER .
188 Solving Problems www .dell .com | support. dell.c om Memory data line failure at address , read value expecting value Memory double word logic failure at address , read value expecting value Memor.
Solving Problems 189 Please connect USB Keyboard/Mouse to USB port(s) on the back of the computer. The USB ke yboard and/or mouse mus t be co nnected to the US B conne ctors on the back of the computer .
190 Solving Problems www .dell .com | support. dell.c om System Beep Cod es If an error occurs during startup that cannot be r eported on the monitor , your computer may emi t a beep code that identifies the prob lem.
Solving Problems 191 System Beep Code s Code Cause Action 1-1-2 Microprocessor register failure Contact Dell for t echnic al assist ance. 1-1-3 NVR AM r ead/wr ite fail ure R un the Sys tem Boar d Devi ces test s in the Dell Diagnostics .
192 Solving Problems www .dell .com | support. dell.c om W arning Messages Y our application p rograms or operating sy stem generate wa rning messages to alert you to a possible problem and ask y ou to take an action befo re you continue.
Solving Problems 193 Diagnostics Messages When you ru n a test group o r subtest i n the Dell Diagnost ic s , an error message may result. These error messages are not covere d in this se ction. Recor d the message o n a copy of your Diagnostics Checklist and contact Dell for technical assis tance.
194 Solving Problems www .dell .com | support. dell.c om Sol id ye llow N/A The De ll Diagnostics is r unning a test, or a device on t he system boar d may be faul ty or incorr ectly inst alled. If t he De ll Diagnostics is r unning, allow the te sting t o comp lete.
Solving Problems 195 Diagnostic Lights When you turn on your computer , it performs a series of self -diagnostic checks. A success ful POST ends with a single beep that signifies the sta rt of normal oper a tion.
196 Solving Problems www .dell .com | support. dell.c om Normal of f condition. Computer is conne cted to its e lectri cal ou tlet. Ensure that the front -pane l power light is on. If th e power ligh t is o ff, ens ur e that t he comp uter i s conne cted to a wor king ele ctrica l outl et and then p ress the power button .
Solving Problems 197 Boot Diag nostic Codes The following table lists the codes for the diagnostic lights that occur while the computer is perfo rming the POST . NOTE: If th e computer is turned on and a ll four diagnost ic lights are no t on, see " Pr eboot D iagnos tic C odes .
198 Solving Problems www .dell .com | support. dell.c om Diagnostic Light Codes During POST Light Pattern Cause Action P o ssible BIOS failure, and the comput er is in the r ec ove r y mod e. Run t he BIOS Recovery Util ity , a nd re start the compute r to retest .
Solving Problems 199 SNMP Platform Event T raps Y our computer gene rates SNMP PET mess ages that are se nt to networ k management software to i nform the net work manager that specific events have occurred on y our computer . The following table lists the S NMP platform eve nt traps your computer generates.
200 Solving Problems www .dell .com | support. dell.c om SNMP Platfo rm Event T raps Description Code BIOS bo o t failure 02 03 23 6f 00 F an fa ilure 02 03 04 06 01 Chass is int r us ion 02 03 05 6f .
Solving Problems 201 Softw a re Pr obl e ms • Operating system compatibi lity • Multiple microprocessor compatibilit y • Input errors • Error messages • Device drive rs • Memory-resident p.
202 Solving Problems www .dell .com | support. dell.c om • If you have dual microprocessors installed, en sure th at the appli cation program is compatible wit h multiple microprocessors. Many older applications cannot use multiple p rocessors. F or more information, see " Multiple Microprocessor Compatibility .
Solving Problems 203 Ope rating Syst em C ompa tibil ity Ensure that the computer's operating environment is set up to accommodate the application p rograms you use. Whenever you change the operating environment p arameters, you may also affect the successful operation of the application programs.
204 Solving Problems www .dell .com | support. dell.c om Device Dri vers P rograms that us e specialized subroutine s called devic e dr ivers can also cause problems with your computer .
Solving Problems 205 Memor y Address Conflict s Memory addres s conflicts occur when two or more devices try to access the same addres s in the upper memory blocks. F or example, if a network e xpansion car d and an e xpanded-memory page frame are ass igned an overlapp ing block o f addr esses, a memory a ddre ss conflict arises.
206 Solving Problems www .dell .com | support. dell.c om BIOS R ecovery Utilit y If your computer loses power and beeps constantly but does not boot when power is re stored, the BI OS settings ma y be corrupted. How eve r , these symptoms can be caused by several different problems.
Solving Problems 207 e Select FlashBIOS Updates for the download category . f Click Go . 3 F ollow the instruct io ns on the screen to download th e BIOS update utility . NOTE: For some Dell systems, you are g iven a choice to c reate a diskette contain ing the BIOS upda te file s or to dow nload a fi l e you can u se from the hard drive.
208 Solving Problems www .dell .com | support. dell.c om.
www .dell.com | support.dell.com SECTION 7 Getting Help Help Over view Dell Contact Numbers.
210 Getting Help www .dell .com | support. dell.c om Help Over view This section describes the tools Dell provides to help you when you have a problem with your computer . It also tells you when and how to contact Dell for technical or customer assista nce.
Getting Help 211 W orld Wide W eb The Internet is your most powerful tool for obt aining information about your computer and other Dell products. Through the Internet , you can access most of the services described in this section, including AutoT ech, T echF ax, order status, technical support, and product information.
212 Getting Help www .dell .com | support. dell.c om Auto T ech Ser vic e Dell's a u tom ated technic a l suppor t se rvice—AutoT ech —p rovid es recorded answers to the questi ons most frequently asked by Dell customers about their portable and desk top computer systems.
Getting Help 213 Proble ms With Y our Order If you have a pro blem with yo ur orde r , suc h as miss ing p arts , wrong part s, or incorrect bill ing, contact Dell for customer assist ance. Have your invoice or packing slip handy when you call. F or t he telep hone num ber to call, see “ Dell Contact Numbers .
214 Getting Help www .dell .com | support. dell.c om Before Y ou Call NOTE: Ha ve your Express Service Code ready when you call. The code h elps Dell’s autom ated-support telephon e system direct your cal l more efficiently . Reme mber to fil l out t he Diagn ost ics C heck lis t .
Getting Help 215 Name: __ _______ ____ _______ _______ ____ _______ ______ _____ ___ Date: ___ _______ ____ _______ _______ __ Address: _______ ______ _____ _______ ____ _______ ______ _____ ___ Phone.
216 Getting Help www .dell .com | support. dell.c om Dell Contact Numbers The following table provides country-specific access codes and t elephone numbers, websites, and email address es that you can use to contact Dell.
Getting Help 217 Belgium (Brussels ) Inte rnati onal Access Code: 00 Country Code: 32 City Code: 2 T echn ical Support 02 481 92 88 Customer Care 02 481 91 19 Home/Sma ll Bu si ne ss Sale s toll fr e e : 0800 16884 Corpor ate Sa les 02 481 91 00 F ax 02 481 92 99 Swit chboa rd 02 481 91 0 0 We b s i t e : http://su pport.
218 Getting Help www .dell .com | support. dell.c om Chin a (Xi amen ) Country Code: 86 City Code: 592 T echn ical Support t oll free: 800 858 2437 Custo mer Ex perie nce toll fr ee: 800 858 2060 Home.
Getting Help 219 Fr a n c e (P aris/Montp ellier) Inte rnati onal Access Code: 00 Country Code: 33 City Code: (1) (4) Home and Small Business T echn ical Suppor t 0825 387 270 Cust omer Ca re 0825 823.
220 Getting Help www .dell .com | support. dell.c om Ireland (Cherrywood) Inte rnational A ccess Code: 16 Country Code: 353 City Code: 1 T echn ical Suppor t 0870 90 8 0800 Home Us er Custo mer Care 0.
Getting Help 221 Japan (Kawasak i) Inte rnati onal Access Code: 001 Country Code: 81 City Code: 44 T echn ical Support (Server) toll free: 0120- 19 84-35 T echn ical Support (Dim en sion™ and Ins pi.
222 Getting Help www .dell .com | support. dell.c om Latin Amer ica Cust omer T echnica l Support (Austin, T exas , U.S.A.) 512 72 8-409 3 Cust omer Ser v ice (Austin, T exas , U.S.A. ) 5 12 728-36 19 F ax (T echnical Support and Customer Servi ce)(A ustin, T exa s, U.
Getting Help 223 Mexico Inte rnati onal Access Code: 95 Country Code: 52 City Code: 5 Automated Order -Status System (Austin, T exas, U.S.A.) 512 72 8-068 5 AutoT ec h (Automat ed tech nical s upport) (Austin, T exas, U.
224 Getting Help www .dell .com | support. dell.c om Norway (L ysaker) Inte rnational A ccess Code: 00 Country Code: 47 T echn ical Support 671 16882 Relational Customer Car e 671 17514 Home/Smal l Bu.
Getting Help 225 South Africa (Joh ann esburg) Inte rnati onal Access Code: 09/091 Country Code: 27 City Code: 11 T echn ical Suppor t 011 709 7710 Cust omer Ca re 011 709 77 07 Sales 011 7 09 7700 F ax 011 706 0 495 Swit chboa rd 011 7 09 7700 We b s i t e : http://su pport.
226 Getting Help www .dell .com | support. dell.c om Sweden (Upplands V asby) Inte rnational A ccess Code: 00 Country Code: 46 City Code: 8 T echn ical Suppor t 08 590 05 1 99 Rela t ion a l Custom e .
Getting Help 227 U.K. (Bracknell) Inte rnati onal Access Code: 010 Country Code: 44 City Code: 1344 T echnical Suppor t (Corporate/Pr eferred Account s/P AD [ 1000+ employees] ) 0870 908 0 500 T echni.
228 Getting Help www .dell .com | support. dell.c om U.S.A. (Austin, T exas) Inte rnational A ccess Code: 011 Country Code: 1 Automated Order-Status System tol l free: 1 -800-433-90 14 AutoT ec h (fo .
www .dell.com | support.dell.com SECTION 8 Additional Information R egulato r y Notices ENERGY STAR® Compliance Limited W arranty and R etur n P olicy.
230 Additional Infor mation www .dell .com | support. dell.c om R eg ulator y Notices Electromagnetic Interference (EMI) is any signal or emission, radiated in fr ee space or conducted alo ng power or.
Additional Information 231 • Cla ss A is typ ical ly fo r busi ness or in d ust rial envir onme nts . • Class B is typically for re sidential environments.
232 Additional Infor mation www .dell .com | support. dell.c om • This device may not cause harmful interfer ence. • This device must accept any interference r eceived, including interference that may cause undesired operation.
Additional Information 233 The following information is provided on the device or dev ices covered in this document in comp liance with FCC regulations: • Model number: WCP and WCM • Company name:.
234 Additional Infor mation www .dell .com | support. dell.c om • EN 55022 — “Limits and Methods of Measurement of Radio Interfere nce Characteristics of Information T echnology Equipment.” • EN 55024 — “Information te chnology equipment - Immunity characteri stics - Li mits and methods of measur ement.
Additional Information 235 Do not disp ose of the ba tte ry along wi th ho usehold wa ste. Contact your local waste disposal agency for th e address of the near est batte ry deposit sit e.
236 Additional Infor mation www .dell .com | support. dell.c om Clas s A IT E This is a Clas s A product bas ed on the standar d of the V oluntary Control Council for Interfer ence (VCCI) for information te chnology equipment. If this equipment is used in a domestic environment, radio disturbance may arise.
Additional Information 237 VCCI Class B IT E R egulator y Mark MIC Notice (R epublic of K orea Only) T o determine which classification (Class A or B) applies to your computer system (or other Dell di.
238 Additional Infor mation www .dell .com | support. dell.c om MIC Class A Regulatory Mark Class B Device Please note that this device has been approved for nonbusiness purposes and may be used in any environment, including r esidential areas .
Additional Information 239 T o completel y switch off the equipm ent, the power sup ply cabl e m u st be re moved from the power sup ply socket , which should be locate d near the equipment and eas ily accessible.
240 Additional Infor mation www .dell .com | support. dell.c om Pozosta³e instrukcje bezpieczeñstwa • Ni e na l e ¿ y u ¿ ywa æ w t ycze k a d ap t erow yc h l u b usuwa æ k o ³k a obwodu ochronn ego z wtycz ki.
Additional Information 241 BSMI Notice (T aiwan Only).
242 Additional Infor mation www .dell .com | support. dell.c om.
Additional Information 243 ENERG Y ST AR® Compliance Certain configurations of Dell computer systems comply with the requir ements set forth by the Environment a l P r ot ection Agency (EP A) for energy-efficient computers.
244 Additional Infor mation www .dell .com | support. dell.c om Limited W a rr anty and R eturn Policy Three- Y ear Limite d W arranty (U.S. Only) Dell Computer Corporation (“Dell”) manufactur es its har dware products from parts and components that are new or equivalent to ne w in accor dance with industry- standar d practices.
Additional Information 245 Coverag e During Y ear One During the one-year period beginning on the invoice date , Dell will repair or r eplace products covered under t his limited warr anty that are r eturned to Dell’s facility . T o request warranty service, you must contact Dell’s Customer T echnic a l Support withi n the warrant y period.
246 Additional Infor mation www .dell .com | support. dell.c om Y ou will pay D ell for repl aceme nt parts i f the replaced part is n ot returned to Dell.
Additional Information 247 These provisions apply to Dell’s thr ee-year limited warranty only . F or provisions of any service contract covering your system, r efer to your invoice or the separate service cont ract that you will r eceive.
248 Additional Infor mation www .dell .com | support. dell.c om This limited warranty does not cover any items that are in one or more of the following categories: s oftware; e xternal devices (e xcep.
Additional Information 249 Coverag e During Y ears T wo and Three During the s econd and third years of thi s limited wa rranty , De ll will pro vide, on an e xchange basis a nd subject to Dell’s Ex.
250 Additional Infor mation www .dell .com | support. dell.c om DELL ’S RESPON SIBILI TY FOR M ALFU N CTIONS AN D DE FE CTS IN HARD W ARE IS LIMITED TO REP AIR AND REPLACEMENT AS SET FOR TH IN THIS LIMITED W ARRANTY ST A TEMENT .
Additional Information 251 One- Y ear End-User Manufacturer Guarante e (L atin America and the Car ibbean Only) Guar ante e Dell Computer Corp oration (“Dell”) warrants to the end user in accordan.
252 Additional Infor mation www .dell .com | support. dell.c om Limitation and St atutory Rights Dell make s no other warranty , guarantee or lik e statement other than as exp licitly stated ab ove, and this Guarant ee is given in pl ace of all other guarantees w hatsoever , to t he fullest extent permit ted by law .
Additional Information 253 "T otal Satisfact ion" R eturn P olicy (U.S. and Canada Only) If you ar e an end-user customer who bought new products directly from a Dell company , you may r eturn them to Dell within 30 day s of the date of invoice for a r efund or credit of the product purchase price.
254 Additional Infor mation www .dell .com | support. dell.c om.
Glossary 255 Glossar y A Ampe re . A measurement of current in an electrical conductor. AC Alter nati ng cu rren t . Electricity that reverses its direction a t a rate of 60 ti mes per sec ond (50 time s per second in some countries).
256 Glossary www .dell .com | support. dell.c om ATA P I Advanc ed Tech nology Att achmen t Packet I nterfa ce . An interface used to connect CD , tape, and othe r drives with a computer. Bina ry A system of numb ers having 2 as its base and using 0 and 1 for its notation.
Glossary 257 CD -R CD recordable . A recordable version of a CD . Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased or wri tt en ove r. CD -RW CD rew ritabl e . A rewritable version of a CD . Data can be written to a CD-RW, then era sed and written over (rewritten).
258 Glossary www .dell .com | support. dell.c om CPU Cent ral p ro cess ing un it . A c omp ute r chip that interprets and executes p rogram instructions. Also referred to as the microprocessor . CRIM M Cont inuit y Ra mbus in-l ine memory modu le ( RIMM ) .
Glossary 259 for desktop, enterprise, and Internet environments. Working with key technology vendors and affiliated standards gro ups, the DMTF is en abling a more integrate d and efficient a pproach to ma nagement. DRAM Dynami c rand om-acce ss memory ( RAM ) .
260 Glossary www .dell .com | support. dell.c om ESD Electrosta tic d isc harge . A rapid discharge of static electricity that can damage computer chips and devices.
Glossary 261 Heat Sink A piece of heat-conductive meta l that can be attach ed t o the top of a chip , such as the microprocessor , to draw heat away and allow the chip to operate at a cooler temperature. Hot-Swappable Indic ate s t hat a dev ice can be connected to or disconnected from a computer w hile the comput er is running.
262 Glossary www .dell .com | support. dell.c om communications protocol t hat functions sim ilarly to TCP/IP . IRQ Inter rupt req ue s t . An electronic p athway a ssigned to a spec ific device so that the device can communicate with the microprocessor .
Glossary 263 LPT Port Line pr int term inal . T he typ i cal des ign a tio n fo r a para llel po rt connection to a printer or other parallel device. Most comput ers support one or two parallel ports design ated as LPT1 and LPT2. LV D Low volta ge differen tial .
264 Glossary www .dell .com | support. dell.c om vice-versa so that computers can communicate over telephone lines. Monitor The high-resolution TV-like device that disp lays your computer's output. ms Milliseco nd . A measuremen t of storage device access time that equals one thous a ndth of a second.
Glossary 265 PCI Periphe ral Comp onent I n terconn e c t . A standard for expansion cards developed by Inte l Corporation. PCI is a local b us that support s 32- and 64-bit data paths, providi ng a high-spe ed data path b etween the microprocessor and devices such as video, drives, network, and so on.
266 Glossary www .dell .com | support. dell.c om • The cl ient co mputer can be r emote ly shut dow n and rest ar ted . • Since PXE is an industry standar d, new computers can e asily be added to the netwo rk. RAID Redund ant Array o f Indepe ndent Disk s .
Glossary 267 RS-232 A long-establish ed standard describing the interface for seri al data communication between computers and related devices. See also DC E and DTE . RTC Real-ti me clock . Battery-powe red clock circuitry on the system board that keep s the date and time after yo u tu rn of f th e co m p u t er .
268 Glossary www .dell .com | support. dell.c om SRAM Static r andom-access memo ry ( RAM ) . Referred to as "stati c" because it ret ains a value as long as power is suppl ied, unlike DRAM , which must be refreshed regularly.
Glossary 269 URL Uniform Re sou rce Locat o r . A s tandard way of specifying the location of an object, such as an HTML document, on the Internet. Examples of URLs include the following: • http:/ /www .dell.com • http:// support.de ll.com • ftp.
270 Glossary www .dell .com | support. dell.c om slee p mod e. WO L is a f acet of WfM technology. See also WOR , PME , and Remote Wake U p . WOR Wake-o n Ring . Technology that allows a computer to be remotely turned on or awakened from sleep mode through a modem.
Een belangrijk punt na aankoop van elk apparaat Dell 530 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Dell 530 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Dell 530 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Dell 530 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Dell 530 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Dell 530 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Dell 530 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Dell 530 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
