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www .dell.com | support.dell.com Dell™ Latitude™ E5400 and E5500 Setup and Quick Reference Guide This guide provides a features over view , specifi cations, and quick setup, software, and troubleshooting inform ation for your computer .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death.
Contents 3 Contents 1 About Y our Computer . . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back View . . . . . . . . . . . . . . . . . . . . . . . . . 9 Battery Removal . . . . . . . . . . . . . . . .
4 Contents Error Messages . . . . . . . . . . . . . . . . . . . 29 Sy stem Messages . . . . . . . . . . . . . . . . . . 34 T roubleshooting Software and Hardware Problems . . . . . . . . . . . . . . . . . . . . . . 35 Dell Diagnostics . . . . . . . . .
Contents 5 AutoT ech Service . . . . . . . . . . . . . . . . . . 57 Automated Order -S tatus Service . . . . . . . . . . 57 Problems With Y our Order . . . . . . . . . . . . . . . . 57 Product Information . . . . . . . . . . . . . . . . . . . 58 Returning Items fo r Warr anty Repair or Credit .
6 Contents.
About Y our Computer 7 About Y our Computer NOTE: The graphics in this section app ly to both the Dell ™ Latitude™ E5400 and E5500. Front V iew 1 display latch release (location may vary depending.
8 About Y our Computer 5 keyboard 6 power button 7 security cable slot 8 AC adapter connector 9 USB connectors (2) 10 audio connectors (2) CAUTION: Adjustment of volume control, as well as the equaliz.
About Y our Computer 9 Back V iew CAUTION: Do not block, push objects into, or allow dust to accumula te in the air vents. Do not store your Dell computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
10 About Y our Computer Battery Removal CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions that shipp ed with your computer . CAUTION: Using an incompatible battery may increase the risk of fire or explosion.
Setting Up Y our Computer 11 Setting Up Y our Computer Quick Setup CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions that sh ipped with your computer . CAUTION: The AC adapter works with electrica l outlets worldwide.
12 Setting Up Y our Computer 3 Connect USB devices, such as a mouse or keyboar d (optional). 4 Connect IEEE 1394 devices, such as a media player (optional).
Setting Up Y our Computer 13 NOTE: It is recommended tha t you turn on and shut down your computer at least once before you install any cards or connect the compu ter to a docking device or other external device, such as a printer . 6 Connect to the Internet (optional).
14 Setting Up Y our Computer Setting Up Y our Internet Connection T o set up an Internet connection with a desktop shortcut provided by your ISP : 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft ® W indows ® desktop.
Setting Up Y our Computer 15 Microsoft Windows Vista ® 1 Save and close any open files, and exit any open programs. 2 Click the W indows Vista Start button → Control P anel 3 Under Network and Internet, click Connect to the Internet .
16 Setting Up Y our Computer Running the Files and Settings T ransfer Wi zard With the Operating Sy stem Media NOTE: This procedure requires the Operating Sy stem media.
Setting Up Y our Computer 17 When all of the settings and files have been applied, the Fi n i s he d screen appears. 3 Click Fi n i s he d and restart the new computer .
18 Setting Up Y our Computer 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next . After the information has been copied, the Completing the Collection Phase screen appears.
Specifications 19 Specifications NOTE: Offerings may vary by region. Fo r more information regarding the configuration of your computer , click Start → Help and Support and select the option to view information about your computer . NOTE: These specifications apply to both the Dell™ Latitude™ E5400 and E5500 unless indicated otherwise.
20 Specifications 3-in-1 Memory Card Reader 3-in-1 memory card controller Ricoh R5C847 3-in-1 memory card connector 3-in-1 combo card connector Cards supported Secure Digital (SD), SD I/O , MultiMedia.
Specifications 21 Communications Modem internal, optional modem Network adapter 10/100/1000 Ethernet LAN on system board W ireless wireless local ar ea network (WLAN), wireless personal ar ea network .
22 Specifications Display T ype (active-matrix TFT) E5400 • W ide aspect WXGA CCFL or WXGA+ CCFL E5500 • W ide aspect WXGA or WXGA+ (T rueLife and anti-glare) Dimensions: VESA standard on all mode.
Specifications 23 WXGA+ E5400: • 0.2109 mm x 0.2109 mm E5500: • 0.2304 mm x 0.2304 mm Keyboard Number of keys 83 (all countr ies ex cept Denmark, United Kingdom, Brazil, and Japan); 84 (Denmark an.
24 Specifications W eight 4- and 6-cell: 326 g (.72 pounds) 9-cell: 487 g (1.07 pounds) Ampere hours 4-, 6-, or 9- cell (2.6 AHr) battery V oltage 4-cell: 14.
Specifications 25 Output power 65 W or 90 W Rated output voltage 19.5 VDC Dimensions of 65 W auto-air: Height 16 mm (0.63 inches) Wi d t h 66 mm (2.6 inches) Depth 127 mm (5.0 inches) W eight (with cables) 0.29 kg (0.64 lb) Dimensions of 90 W (E series): Height 16 mm (0.
26 Specifications E5500 Height 355 mm (13.99 inch) Wi d th 260 mm (10.24 inch) Depth 37.5 mm (1.48 inch) We i g h t 2.91 kg (6.4 lb) with UMA graphics, 6-cell battery , and DVD Environmental T emperat.
T roubleshooting 27 T roubleshooting CAUTION: T o guard against the likelihood of elec tric shock, laceration by moving fan blades, or other expected injuries, alway s unplug your computer from the electrical outlet before opening the cover .
28 T r oubleshooting Code (repetitive short beeps) Description Suggested Remedy 1 BIOS checksum failure. P ossible motherboard failur e. Contact Dell. 2 No memory modules are detected 1 If you have two or more memory modules installed, remove the modules, r einstall one module (see your Service Manual on the Dell Support website at support.
T roubleshooting 29 Error Messages CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions that sh ipped with your computer . If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.
30 T r oubleshooting E RROR READING PCMCIA CARD — The computer cannot identify the ExpressCar d. Reinsert the card or try another card. See your Service Manual at support.
T roubleshooting 31 H ARD - DISK DRIVE READ FAILURE — The hard drive may be defective. Shut down the computer , remove the hard drive (see your Service Manual at support.dell.com ), and boot the computer from a CD. Then, shut down the computer , reinstall the har d drive, and restart the computer .
32 T r oubleshooting M EMORY ALLOCATION ERROR — The software you ar e attempting to run is conflicting with the operating system, another program, or a utility . Shut down the computer , wait 30 seconds, and then restart it. T ry to run the program again.
T roubleshooting 33 O PTIONAL ROM BAD CHECKSUM — The optional ROM has failed. Contact Dell (see "Contacting Dell" on page 61). A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential file. Re move and then reinstall the program.
34 T r oubleshooting T IME - OF - DAY CLOCK STOPPED — The reserve battery that supports the system configuration settings may requir e rech ar ging. Connect your computer to an electrical outlet to charge the battery . If the problem persists, contact Dell (see "Contacting Dell" on page 61).
T roubleshooting 35 H ARD - DISK DRIVE FAILURE — P ossible hard drive failur e during hard drive POST . Check cables, swap har d disks, or see "Contacting Dell" on page 61 for assistance.
36 T r oubleshooting Wi n d ow s X P: 1 Click Start → Help and Support . 2 Ty p e hardware troubleshooter in the search field and press <Enter> to start the search.
T roubleshooting 37 3 When the DELL™ logo appears, pr ess <F12> immediately . Select Diagnostics from the start menu and press <Enter>. NOTE: If you wait too long and the operating sy stem logo appears, continue to wait until you see the Microsoft ® Windows ® desktop, and then shut down your computer and try again.
38 T r oubleshooting T roubleshooting T ips F ollow these tips when troubleshooting your computer: • If you added or removed a part befo r e the problem started, review the installation procedures and ensur e that the part is correctly installed (see your Service Manual at support.
T roubleshooting 39 I F THE POWER LIGHT IS BLINKING BLUE — The computer is in standby mode. P ress a key on the k eyboard, move the mouse, or press the power button to resume normal operation. I F THE POWER LIGHT IS BLINKING AMBER — The computer is receiving electrical power , a device might be malfunctioning or incorrectly installed.
40 T r oubleshooting I F YOU EXPERIENCE OTHER MEMORY PROBLEMS — • Reseat the memory modules (see your Service Manual at support.dell.com ) to ensure that your computer is successfully communicating with the memory . • Ensure that you ar e following the memory installation guidelines (see your Service Manual at support.
T roubleshooting 41 A program crashes repeatedly NOTE: Most software includes ins tallation instructions in its documentation or on a floppy disk, CD, or DVD. C HECK THE SOFTWARE DOCUMENTATION — If necessary , uninstall and then reinstall the program.
42 T r oubleshooting • Ensure that your computer meets the minimum har dware requir ements needed to run the software. See the softwar e documentation for information. • Ensure that the program is installed and configur ed properly . • V erify that the device drivers do not conflict with the program.
T roubleshooting 43 The Dell Support Utility is customi zed for your computing environment. The icon in the taskbar functions differently when you click, double- click, or right-click the icon. Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: • Check your computing environment.
44 T r oubleshooting.
Reinstalling Software 45 Reinstalling Software Drivers Identifying Drivers If you experience a problem with any de vice, identify whether the driver is the source of your problem and, if necessary , update the driver . Microsoft ® W indows V ista ® : 1 Click the W indows Vista Start button™ , and right-click Computer .
46 Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell ™ computers. If you install drivers obtained from other sources, your computer might n ot work correctly .
Reinstalling Software 47 2 When the Drivers and Utilities media installation program starts, follow the prompts on the screen. NOTE: In most cases, the Drivers and Utilities program starts running automatically .
48 Reinstalling Software 3 Double-click the type of device for wh ich you are installing the driver (for exa m p le , Audio or Vi d e o ). 4 Double-click the name of the device fo r which you are installing the driver . 5 Click the Driver tab → Update Driver → Browse my computer for driver software .
Reinstalling Software 49 NOTICE: Make regular backups of your da ta files. Sy stem Restore does not monitor your data fi les or recover them. NOTE: The procedures in this document we re written for th e Windows default view , so they may not apply if you set your Dell™ comp uter to the Windows Classic view .
50 Reinstalling Software 3 Click Undo my last restoration and click Next . Wi n d ow s X P : 1 Click Start → All P rograms → Accessories → System T ools → System Restore . 2 Click Undo my last restoration and click Next . Enabling Sy stem Restore NOTE: Windows Vista does not disable Sy st em Restore; regardless of low disk space.
Reinstalling Software 51 The System Recovery Options window appears. 3 Select a keyboar d layout and click Next . 4 T o access the r ecovery options, log on as a local user . T o access the command prompt, type administrator in the User name field, then click OK .
52 Reinstalling Software NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer . Use the Dell Drivers and Utilities media to load any required drivers.
Finding Information 53 Finding Information NOTE: Some features or media may be optional and ma y not ship with your computer . Some features or media may n ot be available in certain countries.
54 Finding Information Safety, Regulatory, W arranty, and Support Documentation This type of information may have shipped with your computer . F or additional regulatory information, see the Regulatory Compliance Homepage on www .dell.com at the following location: www .
Getting Help 55 Getting Help Obtaining Assistance CAUTION: If you need to remove the comp uter cover , first disconnect the computer power and mode m cables from all electric al outlets. Follow the safety instructions that shippe d with your computer .
56 Getting Help F or instructions on using the Dell Su pport, see "T echnical Support and Customer Service" on page 56. NOTE: Some of the following services are not alwa y s available in all locations outside the continental U.S. Call your local Dell representative for information on availability .
Getting Help 57 • Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com (Latin Amer ica and Caribbean countries only) apsupport@dell.com (Asian/P acific countries only) • Dell Marketing and Sales e-mail addr esses apmarketing@dell.
58 Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an or der , visit the Dell website at www .dell.com . F or the telephone number to call for your regi on or to speak to a sales specialist, see "Contacting Dell" on page 61.
Getting Help 59 Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated-support telephone sy stem direct y our call more efficiently . Y ou may also be asked for your Service T ag (located on the back or bottom of your computer).
60 Getting Help Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (i f .
Getting Help 61 Contacting Dell F or customers in the United States , call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
62 Getting Help.
Index 63 Index B battery removal, 1 0 beep codes, 27 C computer beep codes, 2 7 connecting AC adapter , 1 1 IEEE 1394 devices, 1 2 network cable, 1 1 USB devices, 1 2 contacting Dell, 61 D Dell contac.
64 Index F F actory Image Restore, 50 F iles and Settings T ransfer Wi z a r d , 15 finding information, 53 H hardwar e beep codes, 2 7 I Internet connecting, 1 3 setting up, 1 4 wireless switch Netwo.
Index 65 setup computer , 1 1 Internet connection, 1 4 quick setup, 1 1 software problems, 4 1 t r o u b l e s h o o t i n g , 40-41 updates, 4 2 specifications AC adapter , 2 4 audio , 2 1 battery , .
66 Index W indows XP (continued) reinstalling, 5 3 returning to a pr evious device driver version, 4 6 System Restore, 4 8 wireless switch, 10 wizar d s F iles and Settings T ransfer Wi z a r d , 1 5 .
Een belangrijk punt na aankoop van elk apparaat Dell PP32LB (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
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