Gebruiksaanwijzing /service van het product T105 van de fabrikant Dell
Ga naar pagina of 190
www .dell.com | support.dell.com Dell™ PowerEdge™ T105 Sy stems Hardware Owner’ s Manual book.book Page 1 Wednesda y, April 15, 2009 8:47 PM.
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death.
Contents 3 Contents 1 About Y our Sy stem . . . . . . . . . . . . . . . . . . 11 Other Information Y ou May Need . . . . . . . . . . . . 11 Accessing Sy stem Features During Startup . . . . . . . 12 Front-Panel Featu res and Indicators . . . . . . . .
4 Contents Sy stem Setup Options . . . . . . . . . . . . . . . . . . 33 Main Screen . . . . . . . . . . . . . . . . . . . . 33 Memory Information Screen . . . . . . . . . . . . 35 CPU Information Screen . . . . . . . . . . . . . . 36 SA T A Configuration Screen .
Contents 5 Optical and T ape Drives . . . . . . . . . . . . . . . . . 57 Removing an Optical or T ape Drive . . . . . . . . . 57 Installing an Optical or T ape Drive . . . . . . . . . 60 Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . 64 Hard Drive Installation Guidelines .
6 Contents Power Supply . . . . . . . . . . . . . . . . . . . . . . 91 Removing the Power Supply . . . . . . . . . . . . 91 Installing the Power Supply . . . . . . . . . . . . . 93 Chassis Intrusion Switch . . . . . . . . . . . . . . . . 93 Removing the Chassis Intrusion Switch .
Contents 7 T roubleshooting a NIC . . . . . . . . . . . . . . . . . . 108 T roubleshooting a W et Sy stem . . . . . . . . . . . . . 109 T roubleshooting a Damaged Sy stem . . . . . . . . . . 110 T roubleshooting the Sy stem Battery . . . . . . . . . .
8 Contents Using the Custom T est Options . . . . . . . . . . . . 129 Selecting Devices for T esting . . . . . . . . . . . 129 Selecting Diagnostics Options . . . . . . . . . . 129 Viewing Information and Results . . . . . . . . . 130 6 Jumpers and Connectors .
Contents 9 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 book.
10 Contents book.book Page 10 Wednesday , April 15, 2009 8:47 PM.
About Y our Sy stem 11 About Y our Sy stem This section describes the physical, firm ware, and softwar e interface features that provide and ensure the essentia l functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability .
12 About Y our Sy stem • Updates are sometimes included with the system to describe changes to the system, software, and/or documentation. NOTE: Alway s check for updates on support.dell.com and read the updates first because they often supersed e information in other documents.
About Y our Sy stem 13 Front-Panel Features and Indicators F igure 1-1 shows the controls, indicat ors, and connectors located on the system's front panel. T able 1-2 provides component descriptions. Figure 1-1. Front-Panel Features and Indicators T able 1-2.
14 About Y our Sy stem 2 power button The power button controls the DC power supply output to the system. NOTE: If you turn off the sy stem using the power button and the sy stem is running an ACPI-compliant operating sy stem, the sy stem performs a graceful shutdown before the power is turned off.
About Y our Sy stem 15 Back-Panel Features and Indicators F igure 1-2 shows the controls, indicat ors, and connectors located on the system's back panel.
16 About Y our Sy stem Connecting External Devices When connecting external devices to yo ur system, follow these guidelines: • Most devices must be connected to a specific connector and device drivers must be installed before the device operates properly .
About Y our Sy stem 17 Power Supply Indicators The voltage selection switc h on the back panel of the system allows you to select one of two primary voltage inputs .
18 About Y our Sy stem Diagnostic Lights The four diagnostic indicator lights on the system front panel display error codes during system startup. T able 1-5 lists the causes and possible corrective actions associated with these codes. A hig hlighted circle indicates the light is on; a non-highlighted circle ind icates the light is off.
About Y our Sy stem 19 P ossible video failure. See "Getting Help" on page 137. Diskette drive or har d drive failure. Ensure that the di sk ette drive and hard drive ar e properly connected. See "Hard Drives" on page 64 or "Diskette Drive" on page 52 for information on the drives installed in your system.
20 About Y our Sy stem Sy stem Messages System messages appear on the screen to notify you of a possible problem with the system. T able 1-6 lists the system messages that can occur and the probable cause and corrective action for each message.
About Y our Sy stem 21 Alert! Incompatible processor detected. Use only Dell supported processors. See the Getting Started Guide for a list of supported processors.
22 About Y our Sy stem Bad error-correction code (ECC) on disk read The diskette or har d- drive controller detected an uncorrectable r ead error . See "T roubleshooting a Diskette Drive" on page 116 or "T roubleshooting a Hard Drive" on page 120.
About Y our Sy stem 23 Diskette drive 0 seek failure A cable might be loose or the system configuration information might not match the hardwar e configuration. See "T roubleshooting a Diskette Drive" on page 116. Diskette read failure The diskette might be defective, or a cable might be loose.
24 About Y our Sy stem Heatsink was not detected. Heatsink failure. Ensure heatsink and shroud assembly are properly attached. See F igure 3-21. Insert bootable media The operating system is trying to boot from a nonbootable diskette or CD. Insert a bootable diskette or CD.
About Y our Sy stem 25 No timer tick interrupt A chip on the system board might be malfunctioning. Run the system diagnostics. See "Running the System Diagnostics" on page 127. Non-system disk or disk error The diskette in the diskette drive or your hard dri ve does not have a bootable operating system installed on it.
26 About Y our Sy stem Operating system not found See "T roubleshooting a Hard Drive" on page 120. If the problem persists, see "Getting Help" on page 137. PCI BIOS failed to install BIOS checksum failure detected. Ensure that all network cards and connections are functioning properly .
About Y our Sy stem 27 Reset failed The disk reset operation failed. See "T roubleshooting a Diskette Drive" on page 116 or "T roubleshooting a Hard Drive" on page 120. SATA Port X device not found. NOTE: X is the drive number (A-D).
28 About Y our Sy stem The amount of system memory has changed Memory has been added or removed, or a memory module may be faulty . If memory has been added or removed, this message is informative and can be ignored.
About Y our Sy stem 29 W arning Messages A warning message alerts you to a poss ible problem and prompts you to respond befor e the system continues a ta sk. F or example, before you format a diskette, a message will warn you that yo u may lose all data on the disk ette.
30 About Y our Sy stem Diagnostics Messages When you run system diagnostics, an error message may result. Diagnostic error messages are not cover ed in this section. Record the message on a copy of the Diagnostics Checklist in "Getti ng Help" on page 137, and then follow the instructions in that section for obtaining technical assistance.
Using the Sy stem Setup Program 31 Using the Sy stem Setup Program After you set up your syste m, run the System Setup program to familiarize yourself with your system configuration and optional settings.
32 Using the Sy stem Setup Program Using the Sy stem Setup Program T able 2-1 lists the keys that you use to view or change information on the System Setup program screens, and to e xit the program. NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the sy stem.
Using the Sy stem Setup Program 33 Exiting the Sy stem Setup Program If you have made no changes in the BIOS, the system continues the POST after you press <Esc> to e xit the System Setup program.
34 Using the Sy stem Setup Program T able 2-2 through T able 2-9 lists the op tions and descriptions for each group of information fields that appear on the main System Setup program screen. NOTE: The options for the Sy s tem Setup program change based on the sy stem configuration.
Using the Sy stem Setup Program 35 Memory Information Screen T able 2-3 lists the options and descripti ons for the information fields that appear on the CPU Information scr een. System Event Log Allows you to display or clear the system event log. The default setting for the Clear System Event Log field is No .
36 Using the Sy stem Setup Program CPU Information Screen T able 2-4 lists the options and descrip tions for the information fields that appear on the CPU Information scr een. SA T A Configuration Screen T able 2-5 lists the options and descrip tions for the information fields that appear on the SA T A Configuration screen.
Using the Sy stem Setup Program 37 Integrated Devices Screen T able 2-6 lists the options and descripti ons for the information fields that appear on the Integrated Devices screen. T able 2-5. SA T A Configuration Screen Option Description SA T A Controller Allows the integrated SA T A controller to be set to Off or A T A Mode.
38 Using the Sy stem Setup Program Sy stem Security Screen T able 2-7 lists the options and descrip tions for the information fields that appear on the System Security screen. Embedded Gb NIC 1 Enables or disables the system's integrated NIC. Options are Enabled with PXE (the default) and Disabled .
Using the Sy stem Setup Program 39 Exit Screen After you press <Esc> to e xit the System Setup program, the Exit screen displays the following options: • Save Changes and Exit • Discard Chan.
40 Using the Sy stem Setup Program Using the Sy stem Password After a system password is assigned, only those who know the passwor d have full use of the system. When the System P assword option is set to Enabled , the system prompts you for the system password after the system starts.
Using the Sy stem Setup Program 41 4 P ress <Enter>. 5 T o confirm your password, type it a second time and press <Enter>. 6 P ress <Enter> again to continue. The setting shown for the System P assword changes to Enabled . 7 Save and exit the System Setup program and begin using your system.
42 Using the Sy stem Setup Program 3 When prompted, type the valid system password and pr ess <Enter>. P ress <Enter> in the new password field and pr ess <Enter> in the confirm new password field. 4 Confirm that Not Enabled is displayed for the System P assword option.
Using the Sy stem Setup Program 43 Operating With a Setup Password Set If Setup P assword is Enabled , you must enter the correct setup passwor d before you can modify the System Setu p options. When you start the System Setup program, the program prompts you to enter a passwor d.
44 Using the Sy stem Setup Program book.book Page 44 Wednesday , April 15, 2009 8:47 PM.
Installing Sy stem Components 45 Installing Sy stem Components This section describes how to inst all the following system components: • F ront drive bezel • Disk ette drive • Optical and tape d.
46 Installing Sy stem Components Inside the Sy stem In F igure 3-1, the system cover is opened to provide an interior view of the system. Figure 3-1. Inside the Sy stem The system board can accommodate one processor , four expansion car ds, and four memory modules.
Installing Sy stem Components 47 optional diskette drive. A controller e x pansion card is requir ed for SAS hard drives. P ower is supplied to the syste m board and internal peripherals through a single nonredundant power supply .
48 Installing Sy stem Components 5 T o reset the chassis intrusion detector , press <F2> to enter the System Setup program. See "Using the System Setup P rogram" on page 31. NOTE: If a setup password has been assigned by someone else, contact your network administrator for information on resetting the chassis intrusion detector .
Installing Sy stem Components 49 CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components ins ide the sy stem.
50 Installing Sy stem Components Figure 3-3. Removing and Re placing the Front Drive Bezel Removing an Insert on the Front Drive Bezel If you install a drive in the 3.5-inch or 5.25-inch drive bays, first remove the corresponding insert on the front drive bezel.
Installing Sy stem Components 51 Figure 3-4. Removing and Replac ing the Front Drive Bezel Insert Removing and Inserting Blank Drive Inserts Depending on the configuration of your sy stem, a blank drive insert might be installed in place of an optical or disket te drive.
52 Installing Sy stem Components Figure 3-5. Removing and Replacing the Blank Drive Insert Diskette Drive The 3.5-inch drive bay supports an optional standard disk ette drive. Removing the Diskette Drive CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem.
Installing Sy stem Components 53 4 Disconnect the power and data cab les from the diskette drive. See F igure 3-6. 5 Slide the lever on the sliding plate in the direction of the arrow . See F igure 3-6. 6 Hold the lever in position and slowly pull the drive out of the bay .
54 Installing Sy stem Components 9 Close the system. See "Closing the System" on page 47. 10 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
Installing Sy stem Components 55 Figure 3-7. Installing Diskette Drive Shoulder Screws 9 F rom the front of the chassis, slide the drive into the drive bay until the shoulder screws fit into their slots and snap secur ely into the sliding plate. 10 Connect the P7 power cable to the drive.
56 Installing Sy stem Components Figure 3-8. Cabling the Optional Disk ette Drive to the Hard Drive 12 Replace the front drive bezel. See "R eplacing the F ront Drive Bezel" on page 49. 13 Close the system. See "Closing the System" on page 47.
Installing Sy stem Components 57 Optical and T ape Drives In the upper 5.25-inch drive bay , you can install only an optical drive. In the lower 5.25-inch drive bay , you can install either an optical or a tape backup unit.
58 Installing Sy stem Components Figure 3-9. Removing and Installing an Optica l or T ape Drive (SCSI Connection) 1 sliding plate 2 optical drive shoulder screw 3 optical drive 4 drive bay screw slots 2 3 1 4 book.
Installing Sy stem Components 59 Figure 3-10. Removing and Installing an Optical or T ape Dr ive (SA T A Connection) 7 If you are installing another drive in th e bay , see "Installing an Optical or T ape Drive" on page 60. 8 If the drive is being permanently remo ved, install an insert on front drive bezel.
60 Installing Sy stem Components Installing an Optical or T ape Drive CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem.
Installing Sy stem Components 61 7 Remove the three shoulder scr ews from the insert, and attach one of them to the row of holes and two to the bo ttom row of holes on the drive.
62 Installing Sy stem Components Figure 3-12. Cabling SCSI to the Optical Disk Drive 1 SCSI card 2 SCSI connector 3 SCSI card 4 optical disk drive 5 SA T A power convert cable 6 top clip on heat sink shroud 7 SCSI cable 8 sy stem board 4 7 6 81 2 3 5 book.
Installing Sy stem Components 63 Figure 3-13. Cabling a SA T A Contr oller to the Optical Disk Drive 10 Attach the data cable. If you are inst alling a SCSI tape drive, connect the SCSI interface cable in the drive kit fr om the SCSI controller card to the drive.
64 Installing Sy stem Components 15 (Optional) T est the drive by running the system diagnostics. See "Running the System Diagnostics" on page 127. Hard Drives NOTE: The sy stem’ s drive configuration must co nsist of all SA T A hard drives or all SAS hard drives.
Installing Sy stem Components 65 3 Disconnect the hard drive power cable from the har d drive that you are removing. 4 Disconnect the blue data cable from the hard drive that you ar e removing by pulling up on the blue tab.
66 Installing Sy stem Components 6 Close the system. See "Closing the System" on page 47. 7 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
Installing Sy stem Components 67 Figure 3-15. Installing a Hard Drive in a Drive Bracket NOTICE: SAS drives and SA T A drives cannot be mixed in the sy stem. The drives must be either SA T A or SAS hard drives. NOTE: The SAS controller card must be in stalled in either PCIe SLOT1 or PCIe SLOT2.
68 Installing Sy stem Components • F or connection to a SAS controller expansion card (SAS or SA T A hard drives), connect the data cable fr om the SAS controller card and the power cable as shown in F igure 3-17. See "SAS Controller Expansion Card " on page 73 for instructions about installing the card and routing the cables.
Installing Sy stem Components 69 Figure 3-17. Attaching a SAS or SA T A Hard Drive to a SAS Controller Expansion Card 10 Ensure that all connectors ar e pr operly cabled and firmly seated. 11 Close the system. See "Closing the System" on page 47.
70 Installing Sy stem Components 13 P ress <F2> to enter the System Setup program (see "Entering the System Setup P rogram" on page 31), and ensure that the drive’s controller is enabled. 14 Exit the System Setup program and reboot the system.
Installing Sy stem Components 71 5 Grasp the card by its top corners a nd ease it out of its connector . 6 If you are r emoving the card permanen tly , install a filler bracket in the empty card slot.
72 Installing Sy stem Components 7 Close the card r etention door to secure the remaining car d(s) in the system. See F igure 3-18. 8 Close the system. See "Closing the System" on page 47. 9 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
Installing Sy stem Components 73 7 Close the card r etention door to secure the card(s) in the system. NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the sy stem cover from closing properly or cause damage to the equipment.
74 Installing Sy stem Components Figure 3-19. Cabling a SAS or SA T A Hard Drive to a SAS Contr oller Expansion Card See "Hard Drives" on page 64 for information about connecting har d drives.
Installing Sy stem Components 75 Memory The four memory module connectors on the system board can accommodate from 512 MB to 8 GB of 667-MHz and 800-MHz unbuffer ed ECC DDR II single or dual-rank memory modules. See F igure 6-2 for the location of the four memory module connectors.
76 Installing Sy stem Components Addressing Memory With 8-GB Configurations (Microsoft ® Windows ® Operating Sy stem Only) Y our system supports a maximum of 8 GB of memory using four 2-GB memory modules.
Installing Sy stem Components 77 • Integrated PCI devices (such as NICs) and SCSI controllers • PCI expansion car ds At start-up, the BIOS identifies the co mponents that requir e address space. The BIOS dynamically calculates the amount of reserved addr ess space requir ed.
78 Installing Sy stem Components 2 Open the system. See "Opening the System" on page 47. 3 P ress on the securing clip at each end of the memory module connector . See F igure 3-20. 4 Align the memory module’s edge connector with the alignment key in the connector .
Installing Sy stem Components 79 8 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. The system detects that the new memory does not match the existing configuration information and generates the following message: The amount of system memory has changed.
80 Installing Sy stem Components CAUTION: The processor and heat sink can get very hot during normal operation. Ensure that they have had sufficient time to cool before you touch them. 1 T urn off the system and attached peri pherals, and disconnect the system from the electrical outlet.
Installing Sy stem Components 81 Figure 3-21. Installing and Removing the Heat Sink 6 Open the processor cover by sliding the release lever from under the release lever latch on the sock et. Then , pull the lever back until it is vertically straight to release the processor .
82 Installing Sy stem Components Figure 3-22. Installing an d Removing a Processor NOTICE: Do not pry the processor from the so cket by a single edge. This could result in damage to the proc essor’ s delicate connections. NOTICE: Be careful not to touch or drop any foreign materials on the socket connector pads.
Installing Sy stem Components 83 NOTICE: Use caution when removing and instal ling the processor . Damaging the processor socket connectors can damage the sy stem board. 4 Carefully set the processor in the proc essor frame. Ensure that the notched edge of the processor fits securely over the matching tab on the processor frame.
84 Installing Sy stem Components Removing the Cooling Fans CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem.
Installing Sy stem Components 85 Figure 3-23. Removing and Installing the SAS Control ler Cooling Fan 1 top release tabs 2 cooling fan 3 bottom connectors 4 bracket mount 1 2 4 3 book.
86 Installing Sy stem Components Figure 3-24. Removing and Instal ling the Heat Sink Cooling Fan Replacing the Cooling Fans CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem.
Installing Sy stem Components 87 If you are r eplacing the hard drive cooling fan: 1 Align the bottom connectors on the replacement fan with the mounting holes in the system chassis. 2 Squeeze the top two release tabs and maneuver the assembly forwar d so that it locks into place.
88 Installing Sy stem Components Figure 3-25. Cabling the Heat Sink Cooling Fan 5 Replace the heat sink and shroud assembly (see "Removing the P rocessor" on page 79). 6 Reconnect the fan power cable to the system board. 7 Close the system. See "Closing the System" on page 47.
Installing Sy stem Components 89 Y ou can operate your system without a battery ; however , without a battery , the configuration information is erased if the system is turned off or unplugged from the electrical outlet. In this case, you must enter the System Setup program and re set the configuration options.
90 Installing Sy stem Components Figure 3-26. Removing and Insta lling the Sy stem Battery Installing the Sy stem Battery 1 Install the new battery with the "+" facing up, and press down until it snaps into place. See F igure 3-26 . 2 Close the system.
Installing Sy stem Components 91 10 P roperly dispose of the old battery . F or more information, see your Pr o d u c t Information Guide . Power Supply Removing the Power Supply CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components ins ide the sy stem.
92 Installing Sy stem Components 7 Using a #2 Phillips screwdriver , remove the four Phillips scr ews that secure the power supply to the back panel. 8 P ress the power -supply release tab down and slide the power supply toward the front of the system, then lift it out of the system chassis.
Installing Sy stem Components 93 Installing the Power Supply 1 Attach the cable clip to the new power supply . 2 Align the power supply mounting holes with the mounting holes on the back panel. 3 Slide the power supply toward the back panel until it snaps into place over the power -supply release tab.
94 Installing Sy stem Components 4 Slide the chassis intrusion switch out of the securing bracket notch. See F igure 3-28. 5 Remove the switch and its attached cable from the system.
Installing Sy stem Components 95 4 Close the system. See "Closing the System" on page 47. 5 Reconnect the system to the electri cal outlet, and turn on the system.
96 Installing Sy stem Components Figure 3-29. Removing the Bezel Replacing the Bezel 1 Align the bezel with the chassis frame and slide it into position. 2 Secure the alignment tabs into their alignment slots. 3 Attach the two bezel release scr ews to secure the bezel to the system chassis.
Installing Sy stem Components 97 I/O Panel Assembly (Service Only Parts Procedure) CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components ins ide the sy stem.
98 Installing Sy stem Components Figure 3-30. Removing and Instal ling the I/O Panel Assembly Replacing the I/O Panel Assembly CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem.
Installing Sy stem Components 99 2 Secure the I/O panel assembly by r eplacing the screw . See F igure 3-30. 3 Secure the I/O panel ribbon cable through the clips beneath the 3.5 optional diskette drive and on the side of the power supply shroud, and connect the I/O panel ribbon cable to the new I/O panel connector .
100 Installing Sy stem Components 5 Replace the heat sink and shroud assembly . See "Replacing the Processor" on page 82. NOTE: T o prevent damaging the processor , clean the heat sink to remove any thermal grease and then apply fresh thermal grease to the processor before installing the heat sink.
Installing Sy stem Components 101 4 Remove all expansion car ds and any attached cables. See "Removing an Expansion Card" on page 70. 5 Remove all memory modules. See "Memory" on page 75. NOTE: Record the memory-module sock et locations to ensure proper reinstallation of the memory modules.
102 Installing Sy stem Components 5 Install the memory modules in the same sockets from which they wer e removed. See "Installing a Memory Module" on page 77. 6 Install the expansion car ds and connect any cables. See "Installing an Expansion Card" on page 72.
T roubleshooting Y our Sy stem 103 T roubleshooting Y our Sy stem Safety First—For Y ou and Y our Sy stem T o perform certain procedures in this document, you must remove the system cover and work inside the system.
104 T roubleshooti ng Y our Sy stem Checking the Equipment This section provides troubleshoot ing procedures for e xternal devices attached to the system, such as the m onitor , keyboar d, or mouse. Before you perform any of the procedures, see "T roubleshooting External Connections" on page 104.
T roubleshooting Y our Sy stem 105 T o verify that the monitor is conne cted to the correct video connector , turn off the system and wait for 1 mi nute, then connect the monitor to the other video connector and turn the system on again. 3 R un the appropriate online diagnosti c test.
106 T roubleshooti ng Y our Sy stem Action 1 R un the appropriate online diagnostic test. See "Using Dell P owerEdge Diagnostics" on page 127. If the test fails, continue to the next step. 2 Examine the mouse and its cable for signs of damage.
T roubleshooting Y our Sy stem 107 T roubleshooting a Serial I/O Device Problem • Device connected to the serial port is not operating properly . Action 1 T urn off the system and any peripheral devices connected to the serial port. 2 Swap the serial interface cable with a working cable, and turn on the system and the serial device.
108 T roubleshooti ng Y our Sy stem 4 T urn on the system and the reconnected device. If the problem is resolved, the USB connector might be defective. See "Getting Help" on page 137 . 5 If possible, swap the interface cable with a working cable.
T roubleshooting Y our Sy stem 109 3 Ensure that the appropriate drivers ar e installed and the protocols are bound. See the NIC's documentation. 4 Enter the System Setup program and confirm that the NICs are enabled. See "Using the System Setup P rogram" on page 31.
110 T roubleshooti ng Y our Sy stem 7 If the system starts properly , shut down the system and reinstall all of the expansion car ds that you removed. Se e "Installing an Expansion Card" on page 72. 8 R un the appropriate online diagnostic test.
T roubleshooting Y our Sy stem 111 T roubleshooting the Sy stem Battery Problem • System message indicates a problem with the battery . • System Setup program loses system configuration information. • System date and time do not remain curr ent.
112 T roubleshooti ng Y our Sy stem T roubleshooting Power Supply Problem • P ower -supply fault indicator is blinking amber . Action CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem.
T roubleshooting Y our Sy stem 113 T roubleshooting Sy stem Cooling Problems Problem • Systems management software issues a fan-r elated error message. Action Ensure that none of the following conditions e xist: • System cover , drive blank, or fron t or back filler panel is removed.
114 T roubleshooti ng Y our Sy stem 4 Locate the faulty fan indicated by the diagnostic software or the fan indicator that is blinking amber . F or the identification number of each fan, see "Removing and Installing the He at Sink Cooling F an" on page 86.
T roubleshooting Y our Sy stem 115 2 T urn off the system and attached peripherals, unplug the system from the power source and press the power butt on, and then reconnect the system to power . 3 T urn on the system and attached peri pherals and, as the system boots, note the messages on the screen.
116 T roubleshooti ng Y our Sy stem 13 Open the system. See "Opening the System" on page 47. NOTE: Several configurations for the memory modules exist; see "Memory Module Installation Guidelines" on page 75. 14 If a diagnostic test or error message indicates a specific memory module as faulty , swap or replace the module.
T roubleshooting Y our Sy stem 117 5 Open the system. See "Opening the System" on page 47. 6 Ensure that the disk ette drive interfac e cable is securely connected to the diskette drive and the system boar d. 7 Ensure that a power cable is properly connected to the drive.
118 T roubleshooti ng Y our Sy stem 22 R un the appropriate online diagnostic test to see whether the diskette drive works correctly . 23 Repeat step 17 through step 22 until all expansion car ds are reinstalled or one of the expansion car ds causes the tests to fail.
T roubleshooting Y our Sy stem 119 10 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem is not resolved, see "Getting Help" on page 137 .
120 T roubleshooti ng Y our Sy stem CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem.
T roubleshooting Y our Sy stem 121 2 If you are e xperiencing problems with multiple hard drives, skip to step 6. F or a problem with a single hard drive, continue to the ne xt step. 3 If your system has a SAS R AID cont roller , perform the following steps.
122 T roubleshooti ng Y our Sy stem T roubleshooting a SAS or SAS RAID Controller NOTE: When troubleshooting a SA S RAID controller , also see the documentation for your operating sy st em and the controller . Problem • Error message indicates a problem with the SAS or SAS R AID controller .
T roubleshooting Y our Sy stem 123 8 If you have a SAS R AID controller , ensure that the following R AID components are properly installed and connected: • Memory module • Battery 9 V erify that the cable connections between the hard drives and the SAS controller are corr ect.
124 T roubleshooti ng Y our Sy stem 4 Open the system. See "Opening the System" on page 47. 5 Ensure that each e xpansion card is firmly seated in its connector . See "Installing an Expansion Card" on page 72. 6 Close the system. See "Closing the System" on page 47.
T roubleshooting Y our Sy stem 125 T roubleshooting the Microprocessor Problem • Error message indicates a processor problem. • Diagnostic indicator code indicates a problem with the processor or system board. • A heat sink is not installed for the processor .
126 T roubleshooti ng Y our Sy stem 12 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 13 R un the appropriate online diagnostic test. See "Running the System Diagnostics" on page 127. If the problem persists, th e system board is faulty .
Running the Sy st em Diagnostics 127 Running the Sy stem Diagnostics If you experience a problem with your system, run the diagnostics befor e calling for technical assist ance. The purpose of the diagnostics is to test your system's hardwar e without requiring a dditional equipment or risking data loss.
128 Running the Sy stem Diagnostics • View status messages that inform yo u if tests ar e completed successfully . • View error messages that inform you of problems encounter ed during testing. When to Use the Sy stem Diagnostics If a major component or device in the system does not operate properly , component failure may be indicated.
Running the Sy st em Diagnostics 129 Using the Custom T est Options When you select Custom T est in the Main Menu window , the Customize window appears and allows you to select the device(s) to be tested, select specific options for testing, and view the test results.
130 Running the Sy stem Diagnostics • T est Iterations — Selects the number of times the test is run. • Log output file pathname — When checked, enables you to specify wher e the test log file is saved. Viewing Information and Results The tabs in the Customize window provide inform ation about the test and the test results.
Jumpers and Connectors 131 Jumpers and Connectors This section provides specific information about the system jumpers and describes the connectors on the various boards in the system. Sy stem Board Jumpers CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components ins ide the sy stem.
132 Jumpers and Connectors Figure 6-1. Sy stem Board Jumpers T able 6-1. Sy stem Board Jumper Settings Jumper Setting Description PWRD_EN (default) The passwor d feature is enabled. The password featur e is disabled. NVRAM_CLR (default) The configuration settings in NVR AM are retained at system boot.
Jumpers and Connectors 133 Sy stem Board Connectors CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the compon ents inside the sy stem.
134 Jumpers and Connectors T able 6-2. Sy stem Board Connectors Item Connector Description 1 CONTROL-P ANEL front panel 2 USBBACK1 USB connector 3 NIC1 NIC connector 4 J5 POWER CONNECTOR drive 5 J1 vi.
Jumpers and Connectors 135 Disabling a Forgotten Password The password jumper on the system board enables the system passwor d features or disables them and clea rs any passwor d(s) currently in use. CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the compon ents inside the sy stem.
136 Jumpers and Connectors book.book Page 136 Wednesday, April 15, 2009 8:47 PM.
Getting Help 137 Getting Help Obtaining Assistance If you experience a problem with yo ur computer , you can complete the following steps to diagnose and troubleshoot the problem: 1 See "T roubleshooting Y our System" on page 103 for information and procedures that pertain to the prob lem your computer is e xperiencing.
138 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: www .dell.com www .dell.com/ap (Asian/P acific countries only) www .dell.com/jp (Japan only) www .euro .dell.com (Europe only) www .dell.com/la (Latin American and Caribbean countries) www .
Getting Help 139 Automated Order -Status Service T o check on the status of any Dell produc ts that you have ordered, you can go to support.dell.com , or you can call the automated order -status service. A recor ding prompts you for the information needed to locate and report on your order .
140 Getting Help Returning Items for W arranty Repair or Credit P repare all items being r eturned, whether for repair or credit, as follows: 1 Call Dell to obtain a Return Materi al Authorization Number , and write it clearly and prominently on the outside of the box.
Getting Help 141 Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorizatio n Number (if.
142 Getting Help Contacting Dell F or customers in the United States , call 800- WWW -DE LL (800-999-3355). NOTE: If you do not have an active Internet connection, yo u can find contact information on your purchase invoice, pa cking slip, bill, or Dell product catalog.
Getting Help 143 Antigua and Barbuda Online Support www .dell.com/ag la-techsupport@dell.com T echnical Support, Customer Service, Sales 1-800-805-5924 Aom en Country Code: 853 T echnical Support toll.
144 Getting Help T echnical Support for XPS computers only toll-free: 1300 790 877 Home and Home Office toll-free: 1300-655-533 Medium and Large Business toll-free: 1800-633-559 Small Business, Educat.
Getting Help 145 Home/Small Business Customer Service 08 20 24 05 30 14 Home/Small Business Support 08 20 24 05 30 17 P referred Accounts/Corporate Customer Service 08 20 24 05 30 16 P referred Accounts/Corporate Support 08 20 24 05 30 17 Switchboard 08 20 24 05 30 00 Bahamas Online Support www .
146 Getting Help Belize Online Support www .dell.com/bz la-techsupport@dell.com T echnical Support, Customer Service, Sales 811-866-686-9880 or (512) 723-0010 Bermuda Online Support www .dell.com/bm la-techsupport@dell.com T echnical Support 1-877-890-0754 Customer Service and Sales 1-877-890-0751 Bolivia Online Support www .
Getting Help 147 Brunei Country Code: 673 T echnical Support (P enang, Malaysia) 604 633 4966 Customer Service (P enang, Malaysia) 604 633 3101 or toll-free: 801 1012 24-Hour Automated Or der Status S.
148 Getting Help Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status www .dell.ca/ostatus Online Support support.ca.dell.com AutoT ech (automated Hardwar e and W arranty S.
Getting Help 149 Cayman Islands Online Support www .dell.com/ky la-techsupport@dell.com T echnical Support 1-877-261-0242 Customer Service and Sales 1-877-262-5415 Chile (Santiago) Country Code: 56 City Code: 2 Online Support www .dell.com/cl la-techsupport@dell.
150 Getting Help T echnical Support – P rojectors, PDAs, Switches, Routers, etc. toll-free: 800 858 2920 T echnical Support – P rinters toll-free: 800 858 2311 Customer Service toll-free: 800 858 .
Getting Help 151 Colombia Online Support www .dell.com/co la-techsupport@dell.com T echnical Support 01-800-915-5704 Customer Service and Sales 01-800-915-4755 Spare P arts, Software, P eripherals and W arranty Sales toll free: 01-800-915-6158 Ink and T oner Sales toll free: 01-800-915-5676 Costa Rica Online Support www .
152 Getting Help Denmark (Copenhagen) International Access Code: 00 Country Code: 45 Online Support support.euro .dell.com T echnical Support for XPS computers only 7010 0074 T echnical Support 7023 0.
Getting Help 153 Ecuador (calling from Quito and Guayaquil only) Online Support www .dell.com/ec la-techsupport@dell.com T echnical Support, Customer Service, Sales (calling from Quito) toll-free: 999.
154 Getting Help Home and Small Business T echnical Support 0825 387 270 Customer Service 0825 823 833 Switchboard 0825 004 700 Switchboard (calls from outside of F rance) 04 99 75 40 00 Sales 0825 00.
Getting Help 155 P referred Accounts Customer Service 069 9792-7320 Large Accounts Customer Service 069 9792-7320 Public Accounts Customer Service 069 9792-7320 Switchboard 069 9792-7000 Greece International Access Code: 00 Country Code: 30 Online Support support.
156 Getting Help Honduras Online Support www .dell.com/hn la-techsupport@dell.com T echnical Support, Customer Service, Sales toll free: 800-0123-866-686- 9848 or EEUU (512) 723-0020 Hong Kong International Access Code: 001 Country Code: 852 Online Support support.
Getting Help 157 P ortable Support E-mail india_support_notebook@dell.com Phone Numbers 080-25068032 or 080-25068034 or your city STD code + 60003355 or toll-free: 1-800-425-9046 Server Support E-mail india_support_server@dell.
158 Getting Help Large Corporate Accounts 1600 33 8044 Home and Small Business 1600 33 8046 Ireland (Cherrywood) International Access Code: 00 Country Code: 353 City Code: 1 Online Support support.
Getting Help 159 Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Online Support support.euro .dell.com Home and Small Business T echnical Support 02 577 826 90 Customer Serv.
160 Getting Help T echnical Support outside of Japan – Dimension, and Inspiron 81-44-520-1435 T echnical Support – Dell P recision, OptiPlex, and Latitude toll-free: 0120-198-433 T echnical Suppor.
Getting Help 161 P referred Accounts Division Sales – over 400 employees 044-556-3433 Public Sales – government agencies, educational institutions, and medical institutions 044-556-5963 Global Seg.
162 Getting Help Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (A ustin, Te x a s , U . S . A . ) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.
Getting Help 163 T echnical Support – P owerApp, P owerEdge, P owerConnect, and P owerV ault toll-free: 1800 881 386 Customer Service toll-free: 1800 881 306 (option 4) 24-Hour Automated Or der Stat.
164 Getting Help Netherlands Antilles Online Support www .dell.com/an la-techsupport@dell.com T echnical Support, Customer Service, Sales toll free: 001-866-379-1022 Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 Online Support support.
Getting Help 165 New Zealand International Access Code: 00 Country Code: 64 Online Support support.ap.dell.com support.ap.dell.com/contactus T echnical Support Home and Home Office Business, Education.
166 Getting Help Norway (L ysaker) International Access Code: 00 Country Code: 47 Online Support support.euro .dell.com T echnical Support for XPS computers only 815 35 043 T echnical Support 671 1688.
Getting Help 167 Pe r u Online Support www .dell.com/pe la-techsupport@dell.com T echnical Support 0800-50-869 Customer Service and Sales 0800-50-669 P oland (W arsaw) International Access Code: 011 Country Code: 48 City Code: 22 Online Support support.
168 Getting Help St. Kitts and Nevis Online Support www .dell.com/kn la-techsupport@dell.com T echnical Support toll-free: 1-877-441-4734 Customer Service and Sales toll-free: 1-866-540-3355 St. Lucia Online Support www .dell.com/lc la-techsupport@dell.
Getting Help 169 Customer Service toll-free: 18 0 03 9 47 4 3 0 (option 4) 24-Hour Automated Or der Status Service toll-free: 1 800 394 7476 Sales T ransaction Sales toll-free: 1 800 394 7412 Corporate Sales toll-free: 1 800 394 7419 Slovakia (P rague) International Access Code: 00 Country Code: 421 Online Support support.
170 Getting Help Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 Online Support support.euro .dell.com Home and Small Business T echnical Support 902 100 130 Customer Servi.
Getting Help 171 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 Online Support support.euro .dell.com T ech_support_central_Europe@dell.
172 Getting Help book.book Page 172 Wednesday, April 15, 2009 8:47 PM.
Glossary 173 Glossary This section defines or identifies technical terms, abbreviations, and acronyms used in your system documents. A — Ampere(s). AC — Alternating current. ACP I — Advanced Configuration and Po wer I nterface. A standard interface for enabling the operating system to dire ct configuration and power management.
174 Glossary boot routine — A program that clears all memory , initializes devices, and loads the operating system when you start your syst em. Unless the operating system fails to respond, you can r eboot (also called warm boot ) your system by pressing <Ctrl><Alt><Del>.
Glossary 175 DDR — Double-data rate. A technology in memory modules that potentially doubles the output. device driver — A program that allows the operatin g system or some other program to interface correctly with a peripheral. Some device drivers—such as network drivers— must be loaded from the config.
176 Glossary expansion bus — Y our system contains an expans ion bus that allows the processor to communicate with controllers for peripherals, such as NICs. expansion card — An add-in card, such as a NIC or SCSI adapter , that plugs into an expansion-car d connector on the system board.
Glossary 177 headless system — A system or device that functions without having a keyboar d, mouse, or monitor attached. Normally , hea dless systems are managed over a network using an Internet browser . host adapter — A host adapter implements commun ication between the system’s bus and the controller for a peripheral device .
178 Glossary kHz — Kilohertz. KMM — Keyboar d/monitor/mouse. KVM — Keyboar d/video/mouse. KVM refers to a switch that allows selection of the system from which the video is displayed and for which the keyboar d and mouse are used. LAN — Local area network.
Glossary 179 memory — An area in your system that stor es basic system data. A system can contain several different forms of memory , such as integrated memory (ROM and RAM) and add-in memory modules (DIMM s).
180 Glossary pixel — A single point on a video display . Pixe ls ar e arranged in rows and columns to create an image. A video r esolution, such as 640 x 480, is expressed as the number of pixels across by the number of pix els up and down. POST — P ower -on self-test.
Glossary 181 rpm — Revolutions per minute. RT C — Real-time clock. SAS — Serial-attached SCSI. SA T A — Serial Advanced T echnology Attach ment. A standard interface between the system board and storage devices. SCSI — Small computer system interface.
182 Glossary system diskette — See bootable diskette . system memory — See RAM . System Setup program — A BIOS-based program that allows you to configure your system’s hardwar e and customize the system ’s operation by setting features such as password protection.
Glossary 183 video adapter — The logical circuitry that provides (in combination with the monitor) your system’s video capabilities. A video adapter may be integrated into the system board or may be an e xpansion card that plugs into an expansion slot.
184 Glossary book.book Page 184 Wednesday, April 15, 2009 8:47 PM.
Index 185 Index Numbers 3.5-inch drive removing, 5 2 5.25-inch drive installing, 6 0 A admin password assigning, 4 2 using, 4 2 alert messages, 30 B battery installing, 8 8 removing, 8 9 troubleshooti.
186 Index D damaged systems troubleshooting, 1 1 0 Dell contacting, 1 4 2 diagnostics advanced testing options, 1 2 9 testing options, 1 2 8 when to use, 1 2 8 DIMM sock ets, 7 5 diskette drive installing, 5 4 removing, 5 2 replacing, 5 4 troubleshooting, 1 1 6 D VD drive.
Index 187 installing (continued) cooling fans, 8 6 diskette drive, 5 4 expansion car ds, 7 2 hard drive, 6 6 I/O panel, 9 8 memory , 7 7 power supply , 9 3 processor , 8 2 system battery , 8 8 system .
188 Index POST accessing system features, 1 2 power supply installing, 9 3 removing, 9 1 replacing, 9 3 troubleshooting, 1 1 2 processor installing, 8 2 removing, 7 9 replacing, 8 2 troubleshooting, 1 2 5 R recommended tools, 45 removing 3.
Index 189 support contacting Dell, 1 4 2 system closing, 4 7 opening, 4 7 system battery removing, 8 9 system board connectors, 1 3 3 installing, 1 0 1 jumpers, 1 3 1 r e m o v i n g , 100 replacing, .
190 Index USB device connectors (back panel), 1 5 connectors (front panel), 1 3 troubleshooting, 1 0 7 V video connector , 1 5 troubleshooting, 1 0 4 W warning messages, 29 warranty , 11 wet system troubleshooting, 1 0 9 book.
Een belangrijk punt na aankoop van elk apparaat Dell T105 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Dell T105 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Dell T105 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Dell T105 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Dell T105 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Dell T105 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Dell T105 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Dell T105 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.