Gebruiksaanwijzing /service van het product DHU104 van de fabrikant Digimerge
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Copyright © 2008 Digimerge Technology In c. www.digimerge.com INSTRUCTION MANUAL English Version 1.0 DIGITAL VIDEO SURVEILLANCE RECORDER WITH PENTAPLEX OPERATION AND MPEG4 VIDEO COMPRESSION MODELS: D.
CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE TH E RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSID E.
iii Important Saf eguards Important Safeguards In addition to the careful at tention devoted to quality standards in the manuf acture process of your video product, safety is a major factor in the design of every instru ment. However, sa fety is your responsibility too.
iv Important Safeguards Ser vice 13. Servicing - Do not attemp t to service th is video equipment yourself as opening or removi ng covers may expose you to dangerous voltage or other hazards.
v General Precautio ns FCC CLASS B NOTICE Note: This equipment has b een tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provid e reasonable protecti on against harmful interference in a residential installation.
vi DVR FEATURES DVR FEA TURES • 4-channel operation • Pentaplex operation allows you to View, Playback and Record video simultaneously (Local & Remote) • Advanced MPEG4 video compression •.
vii T able of Contents Getting Started ............... ................ ................. ................ ................. ................ ........... 1 Front Panel .............. ................ ............................................. .....
viii NETWORK ........ ................. ................ ................ ................ ................ ................ .............. ......... 27 MAIL SETUP ......... ................ ............. ................ ................ ............
1 Getting Started Getting Started The system comes with the following compone nts: REMOTE CONTROL POWER ADAPTOR DIGITAL VIDEO SURVEILLANCE RECORDER HARDWARE & SOFTWARE MANUALS, QUICK START GUIDE & SOFTWARE CD HARD DRIVE SIZE, NUMBER OF CHA NNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL.
2 Front Panel Front Panel 2 3 1 4 1. INDICATOR LEDs - Indicates the DVR status: • PWR - Indicates that the DVR is ON/OFF (RED LED). • ALM - Indicates that the unit has an a ctive ALARM. • REC - Indicates that the DVR is currently recording (when the RED LED is ON).
3 Rear Panel Rear Panel 2 3 4 1 5 6 7 8 9 10 1. N TSC/PAL SWITCH - Set the unit to either NTSC (North America) or PAL (Europe). 2. BNC VIDEO INPUTS - Channel 1~4 Camera inputs (used to connect Cameras with BNC connection type). Cameras with BNC conne ctions require an additio nal power adaptor.
4 Remote Control Remote Control 1. MODE: Press the Mode Button to display the Multi-Function Mode Menu. 1 2 3 4 5 6 7 8 9 12 13 14 16 17 18 19 20 21 22 15 23 10 11 2. POWER : Press the Power Button to turn off the Monitor Display. Pre ss to open the Shutdown window.
5 Mouse Control Mouse Control Connect a PS/2 mouse to the PS/2 port on the rear panel of the unit . Note: The USB front on the front panel is recommended for media backup.
6 Display Modes Display Modes Initial Loading Sequence • Press the POWER button located on the front panel of the DVR to start the unit. • The DVR will perform a Hard Drive check • The unit will initially load to a quad split-screen view.
7 Display Modes Network Connectivity Indicator The Network Indicators appear when a remote connection is made to the unit via the Remote Agent software, or through the Internet Explorer Web Client: • Green: Indicates that the network connection is stable.
8 PTZ (Pan/Tilt/Zoom) & Focus Contr ols PTZ (Pan/T ilt/Zoom) & Focus Controls The PTZ / Focus Menus will only work with PTZ type cameras (not included): NOTE: Make sure that the PTZ Settings are configured in the Menu befor e attempting to use any of the PTZ Menu Functionality.
9 System Power Off System Power Off System Log Off • Open the system Menu and select LOGOFF. • Select LOG OFF and press the ENTER button. • Select Yes and press the ENTER button to log off. • To log on, open the system Menu and select any option and enter your user ID and password in the login win dow.
10 Menu Navigation Controls & Tip s Menu Navigation Controls & T ips Menu Navigation Controls When navigating the system menu, u se the navigat ion buttons on the remote control to pef orm the following: 1. Press to select a menu option (sele cted option will be highlighted in BLUE .
11 Menu Navigation Contro ls & Tips Playback and Navigation Controls 1 2 3 4 5 1. Power : Press to turn on the system; press to open the shutdown menu. 2. Display : Press to open the Display men u. 3. Search : Press to open the Search menu. 4. Menu : Press to open the syst em Menu.
12 Recording Menu Controls Recording Menu Controls PANIC RECORDING OK MENU : Scroll UP/DOWN/LEFT/RIGHT within a menu option : Press this button to select and change the values in a menu option : Complete modifications of a menu option; exit a menu From the sub-menu, select REC START to begin Panic Re cording.
13 Recording Menu Controls SIMPLE RECORDING Simple Recording allows you to easily set recording parameters for each camera using the Time Interval bar. • RECORD QU ALITY - Set from Normal, Fine, High, and Highest. • RECORD SIZE - Sets th e video capture size for each camera to 352x240, 704x240 or 704x48 0.
14 Recording Menu Controls ADVANCED RECORDING Under Recording Operations, se lect Advanced and select APPLY to view the Advanced Recording tab. Time Interval Bar Selected Hour Changed Time Block Use Manual Recording to customize recording size, FPS, image quality, and audio for each camera.
15 Recording Menu Controls Activation Select Activation to apply Event Recording (Continuous, Motion, Alarm) to each channel per hour. Note: The changes you make in the SETTINGS menu will be reflected in the ACTIVATION menu. Select the Channel grid and press ENTER.
16 Recording Menu Controls MANUAL RECORDING Use Manual Recording to customize recording size, FPS, image quality, and audio for each camera. Yo u can also set Panic Recording Time. Parameters for each camera are set by hour using the Time Interval bar.
17 Search Mod e Search Mode Search mode allows you to locate previously recorded video by Date an d Time, or by Event Type. Any days highlighted with GREEN indicate that there is re corded video data. The Date and Time will be displayed at the bottom of the screen.
18 Search Mode Search By Event Searches the system based on Event Type (Alarm, Motion, Continuous or System). • Press the right arrow button on the front panel or re mote control to access the Search By Event screen.
19 System Setup Co ntrols System Setup Controls • Open the MENU screen by pressing the MENU button. Login with your user ID and password if required. • Select SYSTEM SETUP and press the ENTER button. • Scroll through the options by pressing the UP , DOWN buttons on the Front Panel or Remote Control.
20 System Setup Menu System Setup Menu • Open the Menu and select SYSTEM SETUP. • Select DISPLAY and press the ENTER button. The Display Menu controls: OSD - Onscreen display settings control the camera titles, event indicators, and general screen settings.
21 System Setup Menu OSD (Onscreen Display) • Motion Sensor Display - Turns the display of the Motion Sensor to: • Active : Display motion sensor of motion detection area. • Inactive : Display motion se nsor except motion detection area. • Off : No display of motion sensor.
22 Camera Menu Camera Menu The Camera Settings and Controls: CAMERA TITLE - Settings for the onscreen display of individual Camera Titles. COLOR SETUP - Color settings for individual cameras. PTZ SETUP - Configuration for PTZ type cameras (not included with the syst em).
23 Camera Menu COLOR SETUP Displays the settings for Brightness, Contrast, Tint and Color for individual cameras. • Press the ENTER Button and select a camera, or double-click using the mouse. • Set the Brightness , Contrast , Tint and Color for each camera.
24 Camera Menu PTZ PROPERTIES • Channel No. - Camera Number. • PTZ Driver - The compatible driver selected for the PTZ Camera. • Auto Focus - Sets the Automatic camera focus to ON/OFF. • Auto Iris - Sets the Automatic Shutter to ON/OFF. • Speed Contro ls - Sets the Pitch, Zoom, Focus and Iris speeds between 1~5.
25 Sound Menu Sound Menu The System Sound settings: AUDIO - Settings for the system Audio for Live and Remote monitoring. BUZZER - Settings for System Buzzer (audible alerts). SOUND • Live Audio - Turns Live System Audio (from the Audio on the terminal) to ON/ OFF.
26 System Menu System Menu The System Setting controls contain: DATE/TIME - Date and Time controls for the system. NETWORK - Network and remote access controls. MAIL - Mail setup USER MANAGEMENT - Controls for system users. SYSTEM MANAGEMENT - System specific settings and controls CONTROL DEVICE - Settings for an external control device (e.
27 System Menu NETWORK • DHCP (Dynamic Host Configuration Protocol) - Allows the System to receive Network Information from the DHCP Server (i.e. The local Router). • If DHCP is set to ON, the IP Address, Gateway and Subnet Mask will be assigned by the DHCP Server (i.
28 System Menu NETWORK • 1st / 2nd DNS Server - Au tomatically detected if DHCP is set to ON. Displ ays the IP address of the local DNS Server (i.e. local Router). • DDNS Server - Set to the free DDNS Server provided by Digimerge (ddns.digimerge.net).
29 System Menu USER MANAGEMENT • User setup consists of three group s: Administrator, Manager or User. • Up to seven new users can be ad ded to the system. • ADD - Opens the ADD Ne w User screen to configure the new user settings NOTE : A maximum of 4 users can be remotely connected to the System simultaneously.
30 System Menu SYSTEM MANAGEMENT • System Information - Navigate to the PRESS button, and choose ENTER to display the System Information. • System Name - Input a name for the system using the Virtual Keyboa rd. • FW Update - Navigate to the PRESS button, and choose ENTER to update the System Firmware.
31 System Menu SYSTEM MANAGEMENT Firmware Update New firmware is periodically available for download from www.digimerge.com . The firmware on the unit can be updated via the USB port: • Download the new firmware from the website. Copy the file s from the PC to the USB flash drive.
32 System Menu SYSTEM MANAGEMENT Factory Defaults The System can be returned to the Factory default settings: • Select the ‘Factory Defaults’ option by selecting the PRESS button. • Login with your user ID and password. • Choose OK to reset the unit, or CANCEL to exit without resetting.
33 Event / Sensor Event / Sensor The Event Sensor Setting controls contain: HDD EVENT - Checks the Hard Drive for errors. ALARM INPUT - Configuration settings for an external Alarm sensor (i.e. Door / Window Sensors). ALARM OUTPUT - Sends a signal to an external device when an alarm is detected.
34 Event / Sensor ALARM INPUT Configurations for any external alarm device (i.e. a Door or Window Senso r). Refer to the appendices for hardware configuration details. • Operation - Sets the Alarm Sensor Connection Status (Enable / Disable) for an external alarm (i.
35 Event / Sensor ALARM OUTPUT • Duration - Sets the Reacted Rela y Time. (5sec~5min or Until key-in) • HDD Event - Turns the Alarm ON/OFF when the Hard Drive experiencing problems. • Alarm - Sends the Alarm Out when an Alarm Event is de tected (set to O N/ OFF).
36 Event / Sensor EMAIL NOTIFICATION Note: You must have the option, “Notification,” set t o ON in order to configure the options in this menu. • Notification - Sets the E-Mail notification ON/OFF. • HDD Event - A notification is sen t if a Hard Drive event is detected (set to ON/ OFF).
37 Disk Management Disk Management • Overwrite - Determines how data is maintained when the Hard Drive is full. • ON - When Ov erwrite is set to ON, data will be overwritten when the Hard Drive i s f u l l , s t a r t i n g w i t h t h e O l d e s t r e c o r d i n g .
38 Archiving Archiving The Archive feature copies data from the internal hard drive to backup media such as an external USB hard drive, USB flash drive., or DVD-R/RW drive. • Open the sub-menu and select ARCHIVING . Archiving Menu • From - Select the Start Time and Date for Backup.
39 Archiving Archiving Options Once the Start Time, End Time and Channe l Selections have been completed, select the START Button A Drive Usage report will be displayed: • Amount of space (in MB) ne.
40 Network Conne ctivity Overview Network Connectivity Over view The DVR can be remotely controlled using your existing network and the provided so ftware. 1. Connect the DVR to the Router usin g an Ethernet Cable (not included). Power on the DVR. NOTE: The DVR must be connected to the router prior to powering on the sys tem.
41 Network Connectivity O verview IP & MAC Address The IP & MAC Addresses are necessa ry for DDNS Setup (for remote access to the DVR). To Locate the System informa tion, Press the ENTER button on the Front Panel or Remote Control while viewing the Cameras.
42 Network Connectiv ity Overview Setting Up Your DDNS Account Digimerge offers a free DDNS service for use with your System. A DDNS account allows you to setup a web site address that points back to your Local Network. The following o utlines how to set up your free DNS account.
43 Network Connectivity Overview 5. Click the Create New Account link at the bottom of the form to submit your request. 6. Your Account informati on will be sent to you at the E-mail Address you used in Step 3 . You will need this information for re mote access to your System.
44 Network Conne ctivity Overview Router Port Forwarding How do I enable Port Forwarding on my Router? You will need to enable port forwarding on your Rout er to allow for ext ernal communications wit.
45 Network Connectivity O verview DDNS SETUP Once the DDNS settings have been configured online, the informatio n must be entered on the DVR to allow for remote connection via the Digimerge Client Software (or through Internet Explorer): 1. Open the MENU and select SYSTEM SETUP.
46 Troubleshooting T roubleshooting When a malfunction occurs, it may not be seri ous and can b e corrected easily. The following describes the most common problems and solutions.
47 Appendix 1: System Specificatio ns Appendix 1: System Specifications General Specifications Video Standard NTSC / PAL Video Inputs 4 BNC @ 1. 0Vp-p, CVBS, 75ohms Video Outputs 1 x Monitor Out 1 x V.
48 Appendix 1: System Spe cification (cont’d.) Alarm Specifications Alarm Inputs 4 x TTL, programmabl e as NC or NO Alarm Outputs 1 x rela y with NO/NC Contact 30V DC/1A, 125 VAC/ 0.
49 Appendix 1: System Specification (cont’d .) Appendix 1: System Specification (cont’d.) DVR Specifications Supply Voltage Input: 100 VAC - 240 VAC, 5A, 60/50Hz Output: 12V DC / 5 A Power Consumption Approx.
50 Appendix 2: Digimerge Client Software Re qu irements Appendix 2: Digimerge Client Software Requirements The Digimerge Client softwar e (included wi th the DVR) has the following installation requirements.
51 Appendix 3: Moni tor Out Appendix 3: Monitor Out Connect the system to an external mon itor or to another DVR or observation system the MONITOR OUT port on the back of the DVR. • MONITOR OUT - Displays exactly what is shown from the DVR (Camera View, Menus, etc.
52 Appendix 4: Connect ing Motion/Alar m Devices Appendix 4: Connecting Motion/Alarm Devices Motion detection and Alarm controls are ena bled through the Menu system on the DVR. Additional motion sensor devices can be connec ted to the system (Motion Sensors, Door/ Window Sensors).
53 Appendix 5: Conne cting a PTZ Camera Appendix 5: Connecting a PTZ Camera PTZ Cameras (not included with this system) can be connected to t he PTZ Control Block on the back panel of the System. The PTZ Cont rols ar e enabled through the Menu system on th e DVR.
54 Appendix 6: Full Connectivity Diagram Appendix 6: Full Connectivity Diagram The following diagram outlin es a general se t of connections available with th e DVR.
55 Appendix 7: Re placing the Hard Drive Appendix 7: Replacing the Hard Drive The system comes with a pre-installed, security-grade 3.5" SATA Hard Drive, however the unit will work with a replacement si ngle SATA Hard Drive (up to 1 TB).
56 Appendix 7: Replacin g the Hard Drive Formatting the New Hard Drive The new hard drive must be formatted. If a new HARD DRIVE is detected, the system will prompt you to FORMAT the drive. If you do not choose to format the HARD DRIVE, the drive will not be detected by the system.
57 Appendix 8: Using t he Storage Ca lculator Appendix 8: Using the Storage Calculator The Storage Calculator applicatio n is used to calculate the amount of recording time available on your Hard Drive, based on the System Recordi ng Settings.
58 Appendix 9: System Setup Tips Appendix 9: System Setup T ips There are several tips outlined b elow that will assist you in setting up your system: Navigating within the System Menu • Open the MENU screen by pressing the MENU button. Enter the password if required.
59 Appendix 9: System Setu p Tips 3. Select the DATE AND TIME Menu. Cha nge the settings by navigating with the UP/ DOWN/LEFT and RIGHT arrow keys. Set the fo llowing based on your local Time (and Timezone), and set the current date for the system. • Date/Time - Sets the current system Date and Time.
60 Appendix 9: System Setup Tips Formatting the Hard Drive Formatting the hard drive after chang ing the date, and before beginn ing the recording of YOUR data is recommended, as the system is set to Automatically start recording when powered on (continuous recording setting).
61 Appendix 9: System Setup Tips Camera Setup Each camera should be assigne d a name that corresponds to its use (i.e. Dock1, BackDoor, Cash3, etc.). This name is displayed onscreen, and helps to identify the camera location e asily. 1. Enter MENU mode by pressing the MENU button on the front panel of the system (or on the Remote Control).
62 Appendix 9: System Setup Tips Backing up your System Configurations it is recommended to back up your system configurations to a Memory Stick. Configuring your system to meet your specific needs ca.
63 Appendix 10: Using Listen-I n Audio Appendix 10: Using Listen-In Audio How do I enable Listen-In Audio, and how do I set the Listen-in channel? Listen-In Audio is the ab ility to listen to live audio on ONE channel at a time, betwee n channels 1~4.
64 Appendix 11 : Playing Reco rded Video Data Appendix 11: Playing Recorded Video Data Search mode allows you to locate previously recorded video by Date an d Time, or by Event Type. Any days highlighted with GREEN indicate that there is re corded video data.
65 Appendix 11: Playing Recorded Vide o Data Search By Event Searches the system based on Event Type (Alarm, Motion, Continuous or System). • Press the right arrow button on the front panel or remote control to access the Search By Event screen.
66 Appendix 12 : Recording M odes Appendix 12: Recording Modes The system is set to automatically start reco rding when powered on. You may wish to change these settings to better suit you r security needs. These settings can be changed for an individual camera on one time block, or can be set for mu ltiple cameras for multiple time blocks.
67 Appendix 12: Recording Modes Setting Multiple Time Blocks Add recording events: Con tinuous (purple), Motion (light blue), Motion (red), or None (grey). 1. Enter MENU mode by pressing the MENU button on the front panel of the system (or on the Remote Control).
68 Appendix 13: Sett ing Up Remote Viewing Appendix 13: Setting Up Remote Viewing Setting up the Remote Viewing Feature requires se veral steps. Netwo rking skills are required to correctly configure the remote viewing functions.
69 Appendix 13: Setting Up Remot e Viewing IP & MAC Address The IP & MAC Addresses are necessa ry for DDNS Setup (for remote access to the DVR). To Locate the System informa tion, Press the ENTER button on the Front Panel or Remote Control while viewing the Cameras.
70 Appendix 13: Sett ing Up Remote Viewing Setting Up Your DDNS Account Digimerge offers a free DDNS service for use with your System. A DDNS account allows you to setup a web site address that points back to your Local Network. The following o utlines how to set up your free DNS account.
71 Appendix 13: Setting Up Re mote Viewing 5. Click the Create New Account link at the bottom of the form to submit your request. 6. Your Account information will be sent to you at the E-mail Address you used in Step 3 . You will need this information for re mote access to your System.
72 Appendix 13: Sett ing Up Remote Viewing Network - Router Port Forwarding You will need to enable port forwarding on your Rout er to allow for ext ernal communications with your DVR for ports: • T.
73 Appendix 13: Setting Up Re mote Viewing DDNS SETUP Once the DDNS settings have been configured online, the informatio n must be entered on the DVR to allow for remote connection via the Digimerge Client Software (or through Internet Explorer): 1. Open the MENU and select SYST EM SETUP.
74 Appendix 13: Sett ing Up Remote Viewing Digimerge NetViewer Software - Connection Manager The Connection Manager contains the se tup information to allow the user to remotely connect to the DVR. Adding a Group Group - Right click on ‘Site’ to add a New Group.
75 Appendix 13: Setting Up Remot e Viewing DVR Information - Enter the information specific to the unit: • Name - En ter a name for t he unit. • IP / Domain Name - Enter the IP addres s or Domain Name for the System . This will vary depending on setup (Internal Ne twork Connection or External Remote access thr ough the Internet).
76 Appendix 13: Sett ing Up Remote Viewing Digimerge NetViewer Software - Remote Connection Once the site setup profile has been creat ed, a connection can then be made to the DVR: 1. Select the Site profile from the Dropdown List. 2. Press the CONNECT button.
LIMITED WARRANTY Digimerge Digital Video Recorder (DVR) – 5/3/1 Year Limited Hardware Warranty Updated 08.12.08 Warranty: Subject to the exclusions, limitati ons and exceptions, Digimerge warrants t.
DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE PRODUCT’S ABILITY OR EFFECTIVENESS IN PREVENT ING OR REDUCING THE RISK OF, OR DAMAGES RESULTING FROM, LOSS OR THEFT OF PROPERTY OR PERSONAL INJURY.
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IT’S ALL ON THE WEB! Digimerge T echnology Inc. VISIT www .digimerge.com www.digimerge.co Product Information User Manuals Quick Start Guides Specification Sheets Software Upgrades Firmware Upgrades.
Een belangrijk punt na aankoop van elk apparaat Digimerge DHU104 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Digimerge DHU104 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Digimerge DHU104 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Digimerge DHU104 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Digimerge DHU104 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Digimerge DHU104 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Digimerge DHU104 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Digimerge DHU104 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
