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INSTALLATION/OWNER’S MANUAL DVD Multimedia Receiver with Internal GPS Navigation and 6.5” Touch Screen Display XDVDN8290 The DVD video display of the in-dash unit will not operate while the vehicle is moving. This is a safety feature to prevent driver distraction.
Copyright Notes This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.
2 3 4 5-7 8 9-11 12 13-16 17-19 20-22 23 24 25-28 29-30 30-34 35 36-44 45-51 52-56 57-60 61-64 65-66 67-68 69-74 75-78 79-84 85-88 89 90 91-92 Page Warning Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3 XDVDN8290 PREPARATION WARNING Upon installation of this Monitor/DVD player (“unit”) into a vehicle, the driver of the vehicle must not operate this unit by watching videos or playing video games while driving.
XDVDN8290 OPERATION 4 Please read all instructions carefully before attempting to install or operate. Due to its technical nature, it is highly recommended that your DUAL XDVDN8290 is installed by a professional installer or an authorized dealer. This product is only for use in vehicles with 12VDC negative ground only.
5 Please read entire manual before installation. Before You Start • Disconnect negative battery terminal. Consult a qualified technician for instructions. • Avoid installing the unit where it would be subject to high temperatures, such as from direct sunlight, or where it would be subject to dust, dirt or excessive vibration.
6 Safety Notes: Subwoofer output The SUBWOOFER audio output (Blue RCA) is active in all audio modes and must be connected to an external amplifier. Center output The CENTER audio output (Gray RCA) is only active in DVD 5.1 (6-channel) audio modes. Rear view camera A rear view camera (not included) can be used with the CAMERA input.
7 Wiring Diagram - Optional A/V Connections XDVDN8290 INSTALLATION iPOD.
XDVDN8290 OPERATION 8 IR Remote Preparation Notes: Remove the battery if the remote will • not be used for a month or longer Remove and dispose of battery properly • To first use the IR Remote con.
9 XDVDN8290 OPERATION Power/Mute AM/FM Mode - Hotkey Auto Store/Preset Scan Mode Menu Rotary Encoder/Enter Navigation Mode - Hotkey 1 2 3 4 5 6 7 Channel/Chapter/Track Up/Zoom Out Channel/Chapter/Trac.
10 XDVDN8290 OPERATION Control Functions - Monitor Closed Press to turn the unit on. Hold for 3 seconds to turn the unit off. Press MUTE to silence the audio, and will appear in the OSD (On Screen Display) . Press MUTE again to cancel. Press AM/FM to select radio tuner mode.
11 XDVDN8290 OPERATION Control Functions - Monitor Closed This button performs different functions depending on the current mode. A detailed description of the OUT button can be found in each individual section. This button performs different functions depending on the current mode.
XDVDN8290 OPERATION 12 The DVD video display of the in-dash unit will not operate while the vehicle is moving. This is a safety feature to prevent driver distraction. In-dash DVD video functions will only operate when vehicle is in Park and the parking brake is engaged.
XDVDN8290 OPERATION 13 Mode Mute Open/Close Power Key #1 Key #2 Key #3 Volume Up Key #4 Key #5 Key #6 Volume Down Key #7 Key #8 Key #9 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Info Search Key #0 Band/Stop .
XDVDN8290 OPERATION 14 Control Functions - Main Remote Mode Mute Open/Close Power Keys 0-9 Volume Up Volume Down Info Search Band/Stop Audio Select Escape 4-Way-Up/Down/Left/Right Menu Picture O K Rep.
XDVDN8290 OPERATION 15 Control Locations - Multi-Zone Remote Key #1 Key #2 Key #3 Multi-Zone Mode Multi-Zone Mute Key #4 Key #5 Key #6 Search Key #7 Key #8 1 2 3 4 5 6 7 8 9 10 11 Key #9 Key #0 Title .
XDVDN8290 OPERATION 16 Control Locations - Multi-Zone Remote Mode Mute Keys 0-9 Search Title Menu Root Menu 4-Way-Up/Down/Left/Right OK Chapter/Track Down Chapter/Track Up Stop Play/Pause Zoom Fast Reverse Fast Forward Slow Repeat Audio Sub-Title Angle Repeat A-B Press once to incrementally select desired Multi-Zone source.
XDVDN8290 OPERATION 17 Power On/Off Mute Mode Optional Mode Selection Volume Audio Adjustment (from front panel) Audio Adjustment (from remote) Press to turn the unit on. Hold for 3 seconds to turn the unit off. Press MUTE to silence the audio; will appear in the OSD (On Screen Display) .
XDVDN8290 OPERATION 18 General Operation INFO/PIC Monitor Brightness CVBS Screen Controls Sharpness Color Contrast Brightness Tint Press PIC momentarily to display DVD disc information. Press and hold PIC for 2 seconds to change monitor BRIGHTNESS: Press OUT to increase, IN to decrease, or turn the rotary to adjust the level up or down.
XDVDN8290 OPERATION 19 Touch to access AM/FM TUNER mode. Touch to access NAVIGATION mode (Navigation SD card must be inserted), Touch to access CD/DVD mode ( CD/DVD must be inserted). Touch to access CAMERA mode, if optional camera isn't connected, "No Signal Detected" will be displayed.
XDVDN8290 OPERATION 20 GENERAL Setup - Menu Press • GENERAL icon to access the GENERAL setup mode. Select desired parameter you wish to change. • Page will return back to previous screen after 10 seconds of inactivity or • by pressing the RETURN button.
XDVDN8290 OPERATION 21 GENERAL Setup - Menu Press • GENERAL icon to access the GENERAL setup mode. Press • PAGE icon in the lower right corner. Select desired parameter you wish to change. • Page will return back to previous screen after 15 seconds of inactivity or • by pressing the RETURN button.
XDVDN8290 OPERATION 22 Adjusting Radio Frequency Step 1 Step 2 Step 3 Step 4 Step 5 Touch top left corner of screen. Touch GENERAL icon. Touch USA . Touch the setting for your region.
XDVDN8290 OPERATION 23 GENERAL Setup - Adjusting the Clock 12Hr Clock Mode Step 1 Step 2 Step 3 Steps 4-8 24Hr Clock Mode 1) Touch top left corner of screen. 2) Touch GENERAL icon. 3) Touch 00:00 area in the CLOCK row. 4) Keypad will appear. 5) Enter HOURS , touch OK .
XDVDN8290 OPERATION 24 XDVDN8290 OPERATION GENERAL Setup - Setting the Anti-theft code Default Anti-theft password is 0000 and is turned off. To turn this feature on, follow the steps below. CAUTION!! This will lock your unit from operating if battery power is disconnected for more than 5 minutes.
XDVDN8290 OPERATION 25 Screen Setup Menu System Standby Press • SCREEN icon to access the SCREEN setup mode. Select desired parameter you wish to change. • Page will return back to previous screen after 15 seconds of inactivity or by • pressing the RETURN button.
XDVDN8290 OPERATION 26 SCREEN Setup - Setting TFT Brightness This will set the default setting for the TFT display brightness. This can also be set by pressing the INFO button on the front TFT panel. Step 1 Step 2 Step 3 Step 4 Step 5 1) Touch top left corner of screen.
XDVDN8290 OPERATION 27 SCREEN Setup - Setting TFT Angle Set for best viewing angle for your vehicle Step 1 Step 2 Step 3 Step 4 Step 5 1) Touch top left corner of screen. 2) Touch SCREEN icon. 3) Touch a number displayed in SCREEN TILT row. 4) Touch desired angle for best viewing angle.
XDVDN8290 OPERATION 28 XDVDN8290 OPERATION SCREEN Setup - Touch Screen Calibration Upon initial installation or occasionally, the touch screen may have to be calibrated. Follow these steps as described. Step 1 Step 2 Step 3 & 4 Step 5 & 6 1) Touch top left corner of screen.
XDVDN8290 OPERATION 29 ASP Config - Audio Settings Notes: Bass Freq Treble Freq Sub Filter Sub Phase Bass Q-Factor These settings affect the quality of the audio in "Downmix" mode only and are primarily for use by a professional installer.
XDVDN8290 OPERATION 30 ASP Config - Audio Settings Notes: FM/AM Gain DVD Gain iPod Gain Bluetooth Gain Aux In Gain SD Card Gain NAVI Gain The Gain settings allow you to customize the relative volume of the various modes to compensate for volume differences between the sources.
XDVDN8290 OPERATION 31 Tuner Mode From the main menu, touch TUNER icon on the screen, or press the AM/FM button to select AM/FM Tuner mode. Current Source Indicator Displays source currently playing. Preset Number Indicator Shows what preset has been selected.
XDVDN8290 OPERATION 32 11 19 12 18 13 17 14 9 16 15 10 20 Tune Frequency - Up Touching this icon will tune the radio to a higher frequency by one frequency step. Tune Frequency - Down Touching this icon will tune the radio to a lower frequency by one frequency step.
XDVDN8290 OPERATION 33 AM/FM Tuner Operation AM/FM Tuner Mode Band Manual Tuning Seek Tuning Storing Presets Auto Store Presets From the main menu, touch TUNER icon to select AM/FM Tuner mode. Press the AM/FM button. From the remote control or the front panel: Press MODE until TUNER is displayed on the screen.
XDVDN8290 OPERATION 34 AM/ FM Tuner Operation Preset Scan Direct Preset Tuning Scan Tuning Local Tuning Touching the button will scan through all tunable presets in the current band and play them for 10 seconds each. Press the AS/PS button momentarily.
XDVDN8290 OPERATION 35 WARNING Upon installation of this Monitor/DVD player (“unit”) into a vehicle, the driver of the vehicle must not operate this unit by watching videos or playing video games while driving.
XDVDN8290 OPERATION 36 DVD Operation - Parking Brake Initialization Front Monitor Video Initialization Parking Brake Initialization Situation 1 Parking Brake Initialization Situation 2 SAFETY WARNING • The video display of the in-dash unit will not operate while the vehicle is moving.
XDVDN8290 OPERATION 37 DVD Disc Symbols DVD Region Management Some DVD discs can be played only in certain playback modes according to the intentions of the software. As the XDVDN8290 plays discs according to their intentions, some functions may not work as intended.
XDVDN8290 OPERATION 38 DVD Operation - Inserting a Disc Inserting a Disc Ejecting the Disc Resetting the Loading Mechanism Open panel to reveal disc slot by pressing . With the label facing up, insert a standard size disc into the slot. The panel will close and the disc will automatically begin playback.
XDVDN8290 OPERATION 39 Hidden Touch Screen area while in TUNER mode Hidden Touch Screen areas while in DVD mode There are several hidden TOUCH SCREEN areas as outlined below: "A" area can be used in any mode to access MAIN menu.
XDVDN8290 OPERATION 40 Using the hidden Touch Screen Controls A - Displays MAIN menu B - Displays DVD disc information C - Selects PREVIOUS chapter D - Select NEXT chapter E - Displays the full DVD tr.
XDVDN8290 OPERATION 41 Using the hidden Touch Screen Controls Touch AREA E DVD Mode DVD Operation - Touch Screen Controls 8 9 From the main menu, touch the DISC icon on the screen to select DVD mode. Title Menu Jumps to the DVD Title menu. Sub-Title Mode Activates sub-titles and cycles between multiple sub-title languages.
XDVDN8290 OPERATION 42 Notes: Some DVD discs can be played only in certain playback modes according to the intentions of the software. As the XDVDN8290 plays discs according to their intentions, some functions may not work as intended. Please be sure to read the instructions provided with each disc.
XDVDN8290 OPERATION 43 DVD Operation Touch Area E to bring up the on-screen buttons. Touch to fast forward or to fast reverse. Each subsequent press of the button will change the speed from normal to 2x to 4x to 8x to 20x and back to 1x. Hold the OUT button to fast forward.
XDVDN8290 OPERATION 44 DVD Operation Sub-Titles Audio Mode DVD Disc Information Zoom Mode DVD Title Menu Touch the SUB.T button to activate Sub-Title mode and select a sub-title language. Each touch will cycle the mode from off to language 1, language 2, etc.
XDVDN8290 OPERATION 45 DVD Setup Menu - Language With the unit in DVD mode, press AREA A (top left screen) to display the MAIN menu. Press DVD Setup to access the DVD setup menu. Press the LANGUAGE icon to select LANGUAGE setup page. Press to select desired disc subtitle language.
XDVDN8290 OPERATION 46 With the unit in DVD mode, press AREA A (top left screen) to display the MAIN menu. Press DVD Setup to access the DVD setup menu. Press the AUDIO icon to select from the following menus: Press to activate pink noise generator for the desired channel.
XDVDN8290 OPERATION 47 DVD Setup Menu - Audio Press to select desired center channel time delay. The distance is defined in milliseconds. Press to select desired rear channel time delay. The distance is defined in milliseconds. Select On to activate audio down sampling.
XDVDN8290 OPERATION 48 With the unit in DVD mode, press AREA A (top left screen) to display the MAIN menu. Press DVD Setup to access the DVD setup menu. Press the VIDEO icon to select from the following menus: Press to select desired TV shape. Select On to activate angle mark.
XDVDN8290 OPERATION 49 With the unit in DVD mode, press AREA A (top left screen) to display the MAIN menu. Press DVD Setup to access the DVD setup menu. Press SPEAKER icon to select from the following menus: Select desired speaker output mode. Select size of front speaker.
XDVDN8290 OPERATION 50 Select size of surround speaker. Select Present if a subwoofer is included in your system. Press to select size of center speaker. Note: *Full 6CH mode must be selected to adjust the surround speaker size, subwoofer speaker and center speaker size.
XDVDN8290 OPERATION 51 With the unit in DVD mode, press AREA A (top left screen) to display the MAIN menu. Press DVD Setup to access the DVD setup menu. Press the RATING icon to select from the following menus: Press ---- to enter a password. 1. Enter a 4-digit code 2.
XDVDN8290 OPERATION 52 CD Operation - OSD Overview 6 CD Mode From the main menu, touch the DISC icon on the screen to select CD mode. Current Source Indicator Displays Source Currently Playing Track Number Indicator Displays current track number and total number of tracks on the disc.
XDVDN8290 OPERATION 53 CD Operation - OSD Overview Scroll bar Allows scrolling of track list. Direct Select Keyboard Touch the icon to display a numeric keyboard. Enter desired track number and touch OK to select it . Track Scan Touch the SCAN icon to listen to 10 seconds of each track in order.
XDVDN8290 OPERATION 54 Playing CD-DA discs Selecting by Keypad Selecting by Direct Track Access Previous/Next Page After inserting a CD disc, files will play in numerical order in the directory. Touch to display keypad. Enter desired track number and press OK.
XDVDN8290 OPERATION 55 The Page Up and Page Down on-screen buttons can be used to see the rest of the tracks on the CD. Use the Direct Select method to play a desired track. From the remote control: Press to display the next page. Press to display the previous page.
XDVDN8290 OPERATION 56 Touch the Shuffle button to shuffle all of the tracks on the CD. The Shuffle button will be illuminated while Shuffle Mode is active.
XDVDN8290 OPERATION 57 MP3/WMA Mode From the main menu, touch the DISC icon on the screen to select MP3/WMA mode. Current Source Indicator Displays source currently playing. Song Number Indicator Displays current song number and total number of songs on the disc.
XDVDN8290 OPERATION 58 Scroll bar Allows scrolling of song list. Direct Select Keyboard Touch the icon to display a numeric keyboard. Enter desired song number and touch OK to select it. Fast Forward Touch icon to fast forward at 2x speed. Each touch changes speed from 2x to 4x to 8x to 20x then to 1x play.
XDVDN8290 OPERATION 59 From the remote control: Press to display the next page. Press to display the previous page. Note : Continued operation of the Page Up and Page Down buttons will display the next and previous folders, respectively once the songs in the current folder have all been displayed.
XDVDN8290 OPERATION 60 Song Control Shuffle Mode Repeat Mode Play/Pause Stop You can use the Fast Forward on-screen button to speed up the playback of a song. Each subsequent press of the button will change the speed from normal to 2x to 4x to 8x to 20x and back to 1x.
XDVDN8290 OPERATION 61 SD Card Operation SD Mode From the main menu, touch the SD icon on the screen. Current Source Indicator Displays source currently playing. Song Number Indicator Displays current song number and total number of songs on the disc.
XDVDN8290 OPERATION 62 SD Card Operation Scroll bar Allows scrolling of song list. Direct Select Keyboard Touch the icon to display a numeric keyboard. Enter desired song number and touch OK t o select it . Fast Forward Touch the icon to fast forward at 2x speed.
XDVDN8290 OPERATION 63 From the remote control: Press to display the next page. Press to display the previous page. Note : Continued operation of the Page Up and Page Down buttons will display the next and previous folders, respectively once the songs in the current folder have all been displayed.
XDVDN8290 OPERATION 64 Song Control Shuffle Mode Repeat Mode Play/Pause Stop You can use the Fast Forward on-screen button to speed up the playback of a song. Each subsequent press of the button will change the speed from normal to 2x to 4x to 8x to 20x and back to 1x.
XDVDN8290 OPERATION 65 JPEG Operation - OSD Overview JPEG Mode JPEG mode works a bit differently from the other modes. There is no separate JPEG mode, rather this mode is accessed within either SD mode or MP3/WMA mode. Whenever a picture is present on an SD card or CD, the unit will switch to the JPEG mode to view it.
XDVDN8290 OPERATION 66 JPEG Operation Play/Pause Next/Previous Stop Rotate Right/Left Zoom Mode Thumbnail View Press PLAY/PAUSE to stop the viewer on a specific picture or to resume. From the remote control: Press OK to temporarily stop and resume the viewer.
XDVDN8290 OPERATION 67 Media Compatibility The following types of discs/files are compatible: • CD-ROM (ISO), CD-R, CD-RW, DVD+R/RW, DVD-R/RW • CD-DA, DVD Video • MP3 data • WMA data • JPG i.
XDVDN8290 OPERATION 68 An internal buffer provides ESP (Electronic Skip Protection) to virtually eliminate skipping. When playing a disc recorded with regular audio files (CD-DA or .WAV) and MP3/WMA files, the unit will play the MP3/WMA files only. Only MP3 files with filename extension (.
XDVDN8290 OPERATION 69 iPod Operation - OSD Overview (Optional) iPod Mode From the main menu, touch the iPod icon on the screen. Current Source Indicator Displays source currently playing. Song/Group Number Indicator Displays current song number and total number of songs/groups.
XDVDN8290 OPERATION 70 iPod Operation - OSD Overview (Optional) Shuffle Touch the icon to shuffle the songs in the current group. Group Select Mode Allows selection of songs by various groups. Direct Select Keyboard Touch the icon to display a numeric keyboard for song selection.
XDVDN8290 OPERATION 71 The songs in the iPod are organized by groups. Touching the on the screen will put the unit into Group Select Mode: Once in Group Select Mode select one of the group types from the menu, then select an item in that group. (For example, select the Artist group and the display will change to a list of available artists.
XDVDN8290 OPERATION 72 Direct Song Entry Song Control Shuffle Mode Repeat Mode Play/Pause Stop Touch the icon to display a numeric keyboard. Select desired song number within the current group and touch OK to select it. From the remote control: Use the numeric keypad to enter the desired song number.
XDVDN8290 OPERATION 73 iPod Operation (Optional) Playing photo or video files from iPod Releasing Video control from iPod iPod will reconnect • Touch VIDEO icon, iPod will disconnect and wait for video signal. • Make sure VIDEO OUTPUT is turned on in your iPod .
74 Selecting Music By: Playlist Artist Album Genre Song Character Support iPod Compatibility Touch desired Folder, music will begin to play after selection. Only alphanumeric characters can be displayed (ASCII type). Artist Name and Album name will only be displayed if included with the song.
XDVDN8290 OPERATION 75 Bluetooth ® - OSD Overview (Optional) Before using the Bluetooth Bluetooth Mode Select the Bluetooth option in the General setup and select On to activate the Bluetooth feature. Refer to page 21 for more details. From the main menu, touch the Bluetooth icon on the screen or, press the Bluetooth icon at the top of the screen.
XDVDN8290 OPERATION 76 Bluetooth ® - OSD Overview (Optional) Audio Transfer Button Press to transfer audio between the head unit and mobile phone. End button Press to end a call in progress or to reject an incoming call. Setup Menu Icon Press to access Bluetooth setup menu.
XDVDN8290 OPERATION 77 Bluetooth ® - Setup Menu (Optional) Pairing Step 1 Step 2 Notes Auto Answer Connect Before you can use a mobile device with this head unit, it must be authenticated.
XDVDN8290 OPERATION 78 Bluetooth ® - Operation (Optional) Dialed Calls Received Calls Missed Calls Making a Phone Call Answering a Phone Call Ending a Phone Call Press Dialed Call to retrieve the list of dialed calls from the mobile device.
From the main menu, touch the Navi icon on the screen. The Navigation SD card must be inserted. Note : When powering on the unit, there is a 10-12 second delay before the navigation mode can be selected.
Press MENU to display the Main Menu: The main menu contains six options: • Go to : Pick a destination for routing. • Edit Favorites : Modify favorite destinations.
XDVDN8290 OPERATION Navigation 81 Press the Category icon to scroll through and select from a list of categories. After a category is selected, the unit will return to the main Point of Interest menu. Enter additional criteria, or press to search the category.
XDVDN8290 OPERATION Navigation 82 The Edit Favorites option provides six choices for storing favorite destinations: 1. Address Book 2. Home Address 3. Office Address 4. Trail Book 5. Trip Book 6. My POI Add current or previous destinations to the address book for quick access on future trips.
XDVDN8290 OPERATION Navigation 83 The Setup option allows configuration of the following options: 1. Navigation Preferences 2. Display Options 3. User Input Settings 4. Location Reset 5. System The following navigation options can be controlled from this screen: The icon indicates the option is turned on.
XDVDN8290 OPERATION Navigation 84 This screen allows diagnosis of the GPS reception status and adjustment of the current vehicle symbol position. It also provides information on the current software and map version numbers.
XDVDN8290 OPERATION 85 General Operation - Multi-Zone Menu Touch to set CD/DVD mode as the Multi-Zone mode, ( CD/DVD must be inserted) Touch to set SD mode as the Multi-Zone mode ( SD card must be inserted). Touch to set AUXILIARY A/V INPUT mode as the Multi-Zone mode.
XDVDN8290 OPERATION 86 Independent sources can be played simultaneously on the unit. For example, the AM/FM tuner mode can be selected for the front zone while DVD video is selected for the Multi-Zone source (for headrest monitors, overhead monitors, etc.
XDVDN8290 OPERATION 87 Multi-Zone - AM/FM Tuner Operation 10 9 8 5 4 3 2 11 13 6 7 1 Preset page up/down arrows - press to select the next or previous preset page. Preset number list display - shows the preset station list by frequency. Touch frequency to select a preset.
XDVDN8290 OPERATION 88 Multi-Zone - iPod Operation 5 4 3 2 6 7 Clock indicator - displays current time. Multi-zone mode indicator - displays current multi-zone source. Song scan - touch to scan through all available songs, pausing for 10 seconds on each song.
89 Limited One Year Warranty This warranty gives you specific legal rights. You may also have other rights which vary from state to state. Dual Electronics Corp. warrants this product to the original purchaser to be free from defects in material and workmanship for a period of one year from the date of the original purchase.
90 XDVDN8290 WARRANTY DVD Player FM Tuner AM Tuner SD Card Monitor General Frequency response: 10Hz-20kHz Channel separation @ 1kHz: >65dB D/A converter: 24 Bit Tuning range: 87.
91 XDVDN8290 OPERATION Troubleshooting General Problem Cause Action Unit will not turn on (no power) Yellow wire not connected or incorrect voltage Red wire not connected or incorrect voltage Check co.
XDVDN8290 OPERATION 92 Troubleshooting Bluetooth Problem Cause Action Please connect first appears in the display There is no mobile device connected to the head unit Pair and or connect a mobile devi.
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In een situatie waarin je al een beziter van Dual XDVDN8290 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Dual XDVDN8290 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Dual XDVDN8290 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
