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EPSON AcuLaser C380 0 User's Guide User’s Guide NPD2252-00.
Copyr ight a nd Tr adem arks 2 EPSON AcuLaser C380 0 User's Guide Copyright and Trademarks No part of this public ation m ay be re produce d, stored in a r etriev al syst em, or tr ansmitted in a.
Copyr ight a nd Tr adem arks 3 EPSON AcuLaser C380 0 User's Guide HP and HP Lase rJet are r egistered trademar ks of the Hewlett-P ackard Com pany. Adobe, the Ado be lo go and PostScri pt3 ar e tradem arks o f Adobe System s Inc orporat ed, which may b e regis tered in certa in juri sdicti ons.
4 EPSON AcuLaser C380 0 User's Guide Copyright and Trademarks Safety Instructions Saf ety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Warnings, Cautions, and Notes .
5 EPSON AcuLaser C380 0 User's Guide Wa terma rk pr inti ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Header/Footer pr inti ng . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 EPSON AcuLaser C380 0 User's Guide Making Extended Sett ings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Making Optional Settin gs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 EPSON AcuLaser C380 0 User's Guide Using the Reserv e Job Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Re- Prin t Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8 EPSON AcuLaser C380 0 User's Guide Chapter 7 Using the PCL6/P CL5 Printer Driver About the PCL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 63 Hardware requirement s . . . . .
9 EPSON AcuLaser C380 0 User's Guide Image printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 9 Canc eli ng P rintin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10 EPSON AcuLaser C380 0 User's Guide Chapter 12 Troubl eshooting Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247 Precauti ons for cleari ng jammed paper . . . . . . .
11 EPSON AcuLaser C380 0 User's Guide Paper does not feed from the opti onal paper casse tte . . . . . . . . . . . . . . . . . . . . . . . . 270 Feed jam wh en using the opti onal pap er casse tte. . . . . . . . . . . . . . . . . . . . . . . . . .
12 EPSON AcuLaser C380 0 User's Guide Prin ter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 0 Gene ra l . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Inst ructions 13 EPSON AcuLaser C380 0 User's Guide Safety Instructions Safety Warnings, Cautions, and N otes w Warnings must be followe d carefully to avoid bodily injury . c Cautions must be obser ved to avoid damage to your equipment. Notes contain import ant inform ation and useful ti ps on the operation of your printer.
Safety Inst ructions 14 EPSON AcuLaser C380 0 User's Guide ❏ Be careful no t to touch the fuser, wh ich is marked CAUTION HIGH TEMPERATURE , or the su rround ing ar eas. If th e prin ter has b een in use, th e fuser a nd the surround ing areas may be very ho t.
Safety Inst ructions 15 EPSON AcuLaser C380 0 User's Guide ❏ When r emoving the im aging cartri dge, do n ot expo se it to sun light at all and av oid exposing i t to roo m light f or more tha n five min utes. The im aging cartridge contain s a light-se nsitive d rum th at is pur ple.
Safety Inst ructions 16 EPSON AcuLaser C380 0 User's Guide ❏ Connect your pr inter t o an e lectric al outle t that me ets the power requi rement s of this printe r. Yo ur pri nter’s powe r requ ireme nts ar e in dicated on a labe l atta ched t o the printer.
Safety Inst ructions 17 EPSON AcuLaser C380 0 User's Guide When using the printer ❏ The pri nter w eighs ab out 3 1 kg (68 .2 lb ). On e person should not a ttemp t to li ft or car ry the print er. Two people should ca rry it . ❏ Follow al l warnings and in structions marked on the pr inter.
Safety Inst ructions 18 EPSON AcuLaser C380 0 User's Guide Laser safe ty labels w Warning: The performance of procedur es and adjustments other than those specifi ed in the printer’ s documentation may result in hazardou s radi ation exposu re.
Safety Inst ructions 19 EPSON AcuLaser C380 0 User's Guide Min imi ze t he ris k To minim ize the risk of e xpos ure to o zone, yo u shoul d avoid the fol lowin g condit ions: ❏ Use o f multi p.
Gett ing to Kno w You r Prin ter 20 EPSON AcuLaser C380 0 User's Guide Chap ter 1 Getting to Know You r Printer Wher e to Find In form ation Setup Guide Provides yo u with inform ation on assemblin g th e printer and insta lling the printe r software.
Gett ing to Kno w You r Prin ter 21 EPSON AcuLaser C380 0 User's Guide Printer Pa rts Front view a. front cover (cover A) b. contro l panel c. output t ray d. latch on front cover (cover A) e. USB Host interface f. MP tray (Multi-Purpose tray) g.
Gett ing to Kno w You r Prin ter 22 EPSON AcuLaser C380 0 User's Guide Rear view a. power switch b. stopper c. controll er opti on expa nded apertur e plate d. interface cover e. AC in let f. Ethern et interf ace connect or g. Type B int erface card slot c over h.
Gett ing to Kno w You r Prin ter 23 EPSON AcuLaser C380 0 User's Guide Control panel a. LCD panel Displays printe r status messages and control panel menu settings .
Gett ing to Kno w You r Prin ter 24 EPSON AcuLaser C380 0 User's Guide Options and Consumable Products Options You can a dd to your prin ter’s ca pabilit ies by installi ng any o f the f ollowi ng opti ons. ❏ 550-she et Paper Cassette Unit (C12 C80229 1) This u nit incr ease s paper fe edin g capa city up to 55 0 shee ts of pa per.
Printer Feat ures a nd Various Prin ting O ption s 25 EPSON AcuLaser C380 0 User's Guide Chap ter 2 Printer Features a nd Va rious Printing O ptions Print er Fea tures The printer comes with a full se t of fea tures that contrib utes to ease o f use an d consisten t, high-q ualit y outpu t.
Printer Feat ures a nd Various Prin ting O ption s 26 EPSON AcuLaser C380 0 User's Guide Wide variet y of fonts The pri nter com es with a select ion of 8 4 scalab le fonts, and 7 bitmap fonts in ESC /Page mode to provid e you wi th the fo nts you need to create professi onal- lookin g docume nts.
Printer Feat ures a nd Various Prin ting O ption s 27 EPSON AcuLaser C380 0 User's Guide Variou s Printing Op tions This print er provid es you wi th a va riety of di fferen t print ing optio ns. You can print in vari ous formats, or can p rint u sing ma ny differ ent t ypes of paper .
Printer Feat ures a nd Various Prin ting O ption s 28 EPSON AcuLaser C380 0 User's Guide Pages per sheet printing "Modif ying the print layout" on pa ge 59 ( Windows) "Modif ying the print layout" on page 113 ( Macintosh ) Lets you pr int tw o or fo ur page s on a single sheet.
Printer Feat ures a nd Various Prin ting O ption s 29 EPSON AcuLaser C380 0 User's Guide Header/Footer printing "Using he ader s and footers" on pa ge 63 (Wind ows) "Using he ader s and foo ters" on page 126 ( Macint osh) Lets you pr int a heade r and footer on the top or bottom o f the paper.
Printer Feat ures a nd Various Prin ting O ption s 30 EPSON AcuLaser C380 0 User's Guide Using th e Res erve Job func tion "Memo ry Module " on page 220 "Using th e Reser ve Job Fu.
Printer Feat ures a nd Various Prin ting O ption s 31 EPSON AcuLaser C380 0 User's Guide Creating direct printing data with USB memory USB Mem ory Print Mak er let s you cr eate file s with an EPN ex tensi on th at ca n be pr inted directly fr om USB mem ory.
Paper Handl ing 32 EPSON AcuLaser C380 0 User's Guide Chap ter 3 Paper Handling Paper Sour ces This section descri bes the co mbina tions of paper so urces an d pape r types th at you can use.
Paper Handl ing 33 EPSON AcuLaser C380 0 User's Guide Standard low er paper cassette 550-sheet Paper Cassette Unit Extra thick p aper Weigh t: 164 to 216 g/m² A4, A5, B5, Lette r (LT), Half- Letter (H LT), Executive (EXE), Government Letter (GLT) Custom-size paper: 76.
Paper Handl ing 34 EPSON AcuLaser C380 0 User's Guide Select ing a pap er sour ce You can se t the p rinter to sele ct a pape r sour ce contai ning t he ap propria te size of pape r auto matic ally, o r specif y a paper sour ce manua lly, us ing th e printe r driv er or th e printe r’s contr ol pan el.
Paper Handl ing 35 EPSON AcuLaser C380 0 User's Guide With 55 0-sheet Pa per Ca sset te U nit inst alle d: MP tray Cassette 1 Cassette 2 Note: ❏ If you make paper size settings or paper source settings in your appl ication, t hese settings may override the prin ter driver settings.
Paper Handl ing 36 EPSON AcuLaser C380 0 User's Guide 2. Load a sta ck of the desir ed paper with the pri ntable surface d own, the n slide the gui des against the sides of the stack to get a snu g fit. Note: ❏ When loading the paper, ins ert the short edge fi rst.
Paper Handl ing 37 EPSON AcuLaser C380 0 User's Guide 1. Pull the pape r casse tte out u ntil it stops. Then lift up th e front of the paper ca ssette a nd pull i t out . 2. Pitch the knob and slide the left and r ight pape r guid es to accommo date the pa per you are lo adin g.
Paper Handl ing 38 EPSON AcuLaser C380 0 User's Guide Note: ❏ Load the paper after ali gning the edges of the paper car efully. ❏ Do not load paper that exceeds the maximum st ack hei ght. 4. To preven t the shee ts from st icking t ogether , fan a sta ck of pa per.
Paper Handl ing 39 EPSON AcuLaser C380 0 User's Guide 7. Reinsert the pape r casse tte into the unit. Note: ❏ After lo adin g paper, set the Cassette 1 Ty pe / C assette 2 Type settings on the contro l panel to match the loaded paper size and typ e.
Paper Handl ing 40 EPSON AcuLaser C380 0 User's Guide Printing on Special Media You can print on spec ial media which in clud e Epson paper s uch as t he foll owing. Note: Since the q ualit y of any parti cular brand or t y pe of media may be changed by the manufacturer at any time, Epson cannot guarantee the qualit y of any type of media.
Paper Handl ing 41 EPSON AcuLaser C380 0 User's Guide Transpar encies can be l oaded i nto the MP tray only. When using t ranspar encie s, you should ma ke paper settings as shown belo w: ❏ Make settin gs on the Basic Settings in the p rinter driver.
Paper Handl ing 42 EPSON AcuLaser C380 0 User's Guide EPSON Color Laser Coated Paper Printing on EP SON Co lor La ser Coa ted Pa per pr oduces glossie r and h igher qualit y printouts.
Paper Handl ing 43 EPSON AcuLaser C380 0 User's Guide When lo ading e nvelo pes, you shou ld make paper s ettin gs as shown b elow: ❏ Make settin gs on the Basic Settings in the p rinter driver. Note: Depending on t he conditi on of the paper, the pr inter may fail to feed paper properly when the maximum amount of paper is loaded.
Paper Handl ing 44 EPSON AcuLaser C380 0 User's Guide When l oading label s, you sh ould m ake pape r setti ngs as shown b elow: ❏ Make settin gs on the Basic Settings in the p rinter driver. ❏ You can a lso make these settings o n the Tray Menu in the contro l pane l.
Paper Handl ing 45 EPSON AcuLaser C380 0 User's Guide Loading a custom paper size You c an load non- stand ard siz e pape r (76 .2 × 98.4 mm to 220 × 35 5.6 mm) i nto t he MP tray. Note: Depending on t he qualit y of the non-sta ndard si ze paper, the pr inting en vironment, or the printing procedure, the paper might skew.
Using th e Printer So ftware with Windows 46 EPSON AcuLaser C380 0 User's Guide Chap ter 4 Using the Prin ter Software with Win dows About the Print er Software The printer driver le ts you choose from a wi de varie ty of settings to ge t the best re sults from your printer.
Using th e Printer So ftware with Windows 47 EPSON AcuLaser C380 0 User's Guide Making Cha nges to Printer Sett ings Making the print quality settings You can chan ge the pr int qua lity of prin touts th rough sett ings i n the printe r drive r.
Using th e Printer So ftware with Windows 48 EPSON AcuLaser C380 0 User's Guide The pri nter dr iver pr ovid es the followi ng q uality mode s. Col or Draft, Text, Text&Ima ge, Web , Photo Mo.
Using th e Printer So ftware with Windows 49 EPSON AcuLaser C380 0 User's Guide 3. Select th e most ap propr iate sett ing f rom the list a ccording to the typ e of docu ment or image you want to pr int.
Using th e Printer So ftware with Windows 50 EPSON AcuLaser C380 0 User's Guide ❏ The RITech function is not available when you set th e printing resol utio n to 1200 dpi. 4. Click OK to apply the settings an d return to t he Basi c Settings ta b.
Using th e Printer So ftware with Windows 51 EPSON AcuLaser C380 0 User's Guide Dupl ex pri ntin g Duple x printi ng prin ts on b oth side s of the pape r. When print ing f or bin ding, th e bind ing edge can be spe cif ied as r equir ed to produce the de sired page o rder.
Using th e Printer So ftware with Windows 52 EPSON AcuLaser C380 0 User's Guide 4. Specify th e Bindi ng Mar gin fo r the front a nd bac k sides of the pa per, then sel ect whether the front or back sid e of th e paper is to be print ed as t he Sta rt Page.
Using th e Printer So ftware with Windows 53 EPSON AcuLaser C380 0 User's Guide 3. Select the Duplex (Man ual) check box, then select Left , Top , or Rig ht as th e bindi ng position. 4. Click Duplex Settings to open th e Dupl ex Sett ings dial og box.
Using th e Printer So ftware with Windows 54 EPSON AcuLaser C380 0 User's Guide 6. When pr inting fo r bin ding as a b ooklet, se lect the Binding Method check bo x and make app ropriat e setting s. For d etails about ea ch setti ng, see online help.
Using th e Printer So ftware with Windows 55 EPSON AcuLaser C380 0 User's Guide Displaying informatio n ab out consum ables with the pr inter driver The amou nt of t oner r emainin g is di splayed o n the Basic S ettings tab wh en EPS ON Status Moni tor is in stalled.
Using th e Printer So ftware with Windows 56 EPSON AcuLaser C380 0 User's Guide Order ing Cons uma bles To orde r consu mables online, c lick the Order Online button o n the Basic Settings tab. See "O rder On line" on page 88 for det ails.
Using th e Printer So ftware with Windows 57 EPSON AcuLaser C380 0 User's Guide Resizing prin touts You can h ave you r docum ent en larged or re duced during print ing. To automatically resiz e pages to fit the output paper 1. Click t he Advanced Layout tab.
Using th e Printer So ftware with Windows 58 EPSON AcuLaser C380 0 User's Guide Resizing pages by a specified pe rcentage 1. Click t he Advanced Layout tab. 2. Select th e Zoom Options check box. 3. Select th e Zoom To chec k box, then speci fy the mag nifica tion pe rcentage in the box.
Using th e Printer So ftware with Windows 59 EPSON AcuLaser C380 0 User's Guide Modifying the print layou t Your prin ter can pri nt either two or four pa ges onto a single pag e and spec ifies the printing order, automatica lly resizi ng eac h page to fi t the spec ified pap er size.
Using th e Printer So ftware with Windows 60 EPSON AcuLaser C380 0 User's Guide 4. Select th e Print t he Fr ame check box when you w ant t o print the pages sur rounde d by a fr ame.
Using th e Printer So ftware with Windows 61 EPSON AcuLaser C380 0 User's Guide 3. Select th e color fr om the Color drop- down lis t, then adjust the image intensity of the watermark with th e Intensity slider bar.
Using th e Printer So ftware with Windows 62 EPSON AcuLaser C380 0 User's Guide Making a new watermark You can m ake a new wa termar k as fo llows : 1. Click t he Advanced Layout tab. 2. Click New/Del ete . Th e Use r Defin ed Wa termarks d ialog box appe ars.
Using th e Printer So ftware with Windows 63 EPSON AcuLaser C380 0 User's Guide Using headers and footers You can p rint a heade r or fo oter on the to p or bo ttom of a page . The item s tha t can be printe d as a he ader or footer i nclude user n ame, comput er na me, da te, da te/time , or coll ate numb er.
Using th e Printer So ftware with Windows 64 EPSON AcuLaser C380 0 User's Guide Using an over lay The Overl ay Setti ngs dial og box a llow s you to prepar e standa rd fo rms, or templa tes, th at you ca n use a s ove rlays when prin ting other d ocume nts.
Using th e Printer So ftware with Windows 65 EPSON AcuLaser C380 0 User's Guide 5. Select Creat e Overl ay Dat a , then click Sett ings . The Form Settin gs dial og box appear s. 6. Select th e Use Form Name check bo x, then click Add Form Name .
Using th e Printer So ftware with Windows 66 EPSON AcuLaser C380 0 User's Guide 7. Type the fo rm n ame in the Form Name box an d it s descrip tion i n the De scripti on box. 8. Select To Front or To Back to specify whether the overlay will be p rinted as foreg round or b ackgro und o f the do cumen t.
Using th e Printer So ftware with Windows 67 EPSON AcuLaser C380 0 User's Guide 5. Choose t he for m from t he For m drop -down list, th en click OK to retu rn the Advanced Layout tab. Note: If the Assign t o Paper Source check box is selected, the form name is displ ayed in the Paper Source drop-d own li st on the Basic Settings tab.
Using th e Printer So ftware with Windows 68 EPSON AcuLaser C380 0 User's Guide Using storage form ov erlay This fun ction enab les fa ster printing with fo rm overl ay dat a. Wind ows us ers can u se th e form data reg ister ed on th e USB memo ry in stal l ed in the pr inter’s USB Host interface or delete the form d ata on th e USB memory.
Using th e Printer So ftware with Windows 69 EPSON AcuLaser C380 0 User's Guide 7. Select the f orm name from the Form Names list, and then click Register . Note: Only form names that can be regi stered appear on the Form Name list. 8. If you plan to di stribut e the for m list to the cli ents, click Prin t L ist to print th e list.
Using th e Printer So ftware with Windows 70 EPSON AcuLaser C380 0 User's Guide 4. Click Printer’s Storage . Type the fo rm nam e in the text bo x, or click Browse and select the registered form name if the prin te r is connected throug h a ne twork.
Using th e Printer So ftware with Windows 71 EPSON AcuLaser C380 0 User's Guide 4. Click t he Optional Settings tab. 5. Click Delete . The De lete from Storag e dia log bo x ap pear s. 6. If you delete a ll form data, click the All button , then click Delete .
Using th e Printer So ftware with Windows 72 EPSON AcuLaser C380 0 User's Guide 2. Click t he Optional Settings tab, then select Update the Printer Opt ion Info Manually . 3. Click Settings . The Optio nal Sett ings dialog b ox appear s. 4. Make settin gs for each in stalled option , then clic k OK .
Using th e Printer So ftware with Windows 73 EPSON AcuLaser C380 0 User's Guide Jobs stored on th e print er’s mem ory are h andled differ ently de pendin g on th e Reser ve Job option.
Using th e Printer So ftware with Windows 74 EPSON AcuLaser C380 0 User's Guide 4. Select th e Re serve Job On check box, then select Re-Print Job . 5. Enter a user name and j ob nam e in the cor respon ding te xt boxes. Note: ❏ The OK button becomes available af ter both the user name and job name have been entered.
Using th e Printer So ftware with Windows 75 EPSON AcuLaser C380 0 User's Guide 3. Click t he Optional Settings tab, then click Reserve Job Settings . The Re serve Job Sett ings d ia log bo x appe ars . Note: The Reserve Job Sett ings button is avail able only when th e RAM Disk is recognized by t he printer dri ver.
Using th e Printer So ftware with Windows 76 EPSON AcuLaser C380 0 User's Guide Confidential Job The Conf iden tial Jo b optio n allo ws you to apply pa sswords to pr int job s stored on the printe r’s m emo ry. Follow th e steps belo w to store print data u sing the Con fidential Job o ption.
Using th e Printer So ftware with Windows 77 EPSON AcuLaser C380 0 User's Guide 6. Click OK . Th e print er stor es the pr int job o n the pr inter’s memory . To print or de lete th is data u sing t he print er’s con trol pa nel, s ee "Prin ting an d Deleti ng Rese rve Jo b Data" on pa ge 203.
Using th e Printer So ftware with Windows 78 EPSON AcuLaser C380 0 User's Guide 5. Click EPSO N Status Monitor . 6. In the di alog bo x that appe ars, make sure that yo ur print er’s ico n is sele cted, and cl ick OK . 7. When the softwar e lice nse ag reemen t screen a ppears, read th e state ment and then click Acce pt .
Using th e Printer So ftware with Windows 79 EPSON AcuLaser C380 0 User's Guide 8. In the di alog bo x that app ears, sel ect your co untry or r egion, and the U RL for EP SON’s Web site in that count ry or r egion app ears. Then click OK . Note: ❏ In the dialog box, you can set the URL for the site where you can order cons umables online.
Using th e Printer So ftware with Windows 80 EPSON AcuLaser C380 0 User's Guide Accessing EPSON Sta tus Monitor EPSON Status Monitor is a utility prog ram th at monitor s your pri nter and gives yo u inform atio n about it s current status. Follow the st eps below to access EP SON Statu s Monit or.
Using th e Printer So ftware with Windows 81 EPSON AcuLaser C380 0 User's Guide Information on EPSO N Status Monit or You can o btain informa tion ab out EP SON Stat us Moni tor such a s product versi ons or interfa ce vers ions.
Using th e Printer So ftware with Windows 82 EPSON AcuLaser C380 0 User's Guide Detailed Status You c an monit or det ailed print er stat us by righ t-cli cking the tray icon on th e taskb ar, then selecting your p rinter name, the n clicking Detailed St atus .
Using th e Printer So ftware with Windows 83 EPSON AcuLaser C380 0 User's Guide Consumable s Information You can o btain informa tion on paper source s and c onsumable product s by ri ght-cl icking the t ray ico n on the tas kbar , then s elect ing your printe r name , then clic king Consumables Information .
Using th e Printer So ftware with Windows 84 EPSON AcuLaser C380 0 User's Guide Job Information You ca n chec k job in format ion by right-cl icki ng the tray ico n on th e taskb ar, then sele ctin g your print er name , then click ing Job Info rmation .
Using th e Printer So ftware with Windows 85 EPSON AcuLaser C380 0 User's Guide Note: You can see t he stat us of the pri nter or i nformatio n about consumables by clic king on the respective t ab.
Using th e Printer So ftware with Windows 86 EPSON AcuLaser C380 0 User's Guide Note on deleting print jobs: You cannot delete the print j ob spooling on client computer s running Windows Me or 9.
Using th e Printer So ftware with Windows 87 EPSON AcuLaser C380 0 User's Guide e More Settings b utton: Displays the More S ettings dialog box to se t how to communicate wi th the sha red printer.
Using th e Printer So ftware with Windows 88 EPSON AcuLaser C380 0 User's Guide Order Online You c an orde r cons umab les on line by r ight -clicki ng th e tra y icon on the t askba r, th en selecting your p rinter name, the n clicking Order Online .
Using th e Printer So ftware with Windows 89 EPSON AcuLaser C380 0 User's Guide Tray Icon Settings You can a ccess EPSO N Stat us Monito r by d ouble-c licking t he tray ic on on th e taskbar . The menu that a ppears b y doub le-cl ickin g the tray ico n when no pri nting j ob is be ing processed depends on th e settin gs you select.
Using th e Printer So ftware with Windows 90 EPSON AcuLaser C380 0 User's Guide Setting Up t he USB Connectio n The USB i nterfa ce that comes with yo ur print er comp lies with Mi crosoft Plu g and Play (PnP) U SB sp ecificat ions.
Using th e Printer So ftware with Windows 91 EPSON AcuLaser C380 0 User's Guide Canceling Printing If the pr intouts a re not what you expecte d and di splay i ncorre ct or gar bled ch aracter s or imag es, yo u may ne ed to cancel print ing.
Using th e Printer So ftware with Windows 92 EPSON AcuLaser C380 0 User's Guide Uninstalling the Printer Softwar e When yo u wish t o reins tall or up grade t he pr inter d river, be sure to unin stall the curren t printer software beforeha nd. Uninstalling the printer driver 1.
Using th e Printer So ftware with Windows 93 EPSON AcuLaser C380 0 User's Guide 5. Click t he Printer Model tab, select your printer’s icon. 6. Click the Utility tab, and confir m tha t the ch eck bo x for th e pri nter so ftware you want to uninstall is selected .
Using th e Printer So ftware with Windows 94 EPSON AcuLaser C380 0 User's Guide Uninstall the USB device driver When y ou co nnect t he pr inter t o your co mputer with a USB inte rface cable , the US B devi ce driver is also installe d. Wh en you uninsta lled t he pr inter driver , you a lso nee d to un install the USB device dr iver.
Using th e Printer So ftware with Windows 95 EPSON AcuLaser C380 0 User's Guide Sharing the Printer on a N etwork Sharing the printer This sect ion de scribe s how to sh are the print er on a st andard Window s netw ork. The co mpute rs on a ne twor k can share a p rint er that is direc tly con nect ed to on e of them.
Using th e Printer So ftware with Windows 96 EPSON AcuLaser C380 0 User's Guide Setting up your printer as a shared pr inter When the prin t server’s OS is Wind ows Me or 98 follow the steps b elow to set th e print server. 1. Click Start , point to Settings , then click Control Panel .
Using th e Printer So ftware with Windows 97 EPSON AcuLaser C380 0 User's Guide ❏ "With Wi ndows X P, XP x6 4, or 20 00" o n page 1 02 Using an addition al driver When t he pr int se rver’s OS is Win dows X P, XP x6 4, 2000 , Se rver 20 03, or S erver 2003 x64, you can i nstall the add itiona l dri vers on the s erver.
Using th e Printer So ftware with Windows 98 EPSON AcuLaser C380 0 User's Guide For a Wind ows XP, X P x64, S erver 20 03, or S erver 2 003 x64 p rint serv er, select Share this printer , th en type the name in the S hare na me box. Note: Do not use s paces or hyphens for the Share name, or an err or may occur.
Using th e Printer So ftware with Windows 99 EPSON AcuLaser C380 0 User's Guide * The ad dition al driver for Wi ndows X P x64 an d Ser ver 200 3 x64 can be used o n Win dows XP S ervice Pack 2, Windows 2003 Service Pack 1, or lat er.
Using the Pri nter Softwa re with Win dows 100 EPSON AcuLaser C380 0 User's Guide Setting up client s This sectio n describ es how to in stall th e printe r drive r by accessin g the share d printe r on a network. Note: ❏ To share th e prin ter on a Windows network, y ou need t o set the pr int server.
Using the Pri nter Softwa re with Win dows 101 EPSON AcuLaser C380 0 User's Guide 5. Click t he compu ter or server th at is connec ted to the shar ed pri nter, and the name of the shar ed printer, then c lick OK . Note: The name of the share d print er may be changed by the computer or server that is connec ted to the shared printer .
Using the Pri nter Softwa re with Win dows 102 EPSON AcuLaser C380 0 User's Guide With Windows XP, XP x64, o r 2000 Follow th e steps below to set Wi ndows X P, XP x6 4, or 2 000 cli ents.
Using the Pri nter Softwa re with Win dows 103 EPSON AcuLaser C380 0 User's Guide For Windows XP or XP x64, select Browse for a printer . 5. Click the icon of the compute r or serv er tha t is con nected to the sh ared pr inter , and the name of the sha red printer, then click Next .
Using the Pri nter Softwa re with Win dows 104 EPSON AcuLaser C380 0 User's Guide 7. Make sure o f the settin gs, then click Finish . Installing the printer dr iver from the CD-ROM This section d.
Using the Pri nter Softwa re with Win dows 105 EPSON AcuLaser C380 0 User's Guide 2. Insert th e CD-ROM, type the app ropriate drive and folde r names in which th e printer driver for clients is l ocated, then click OK .
Using t he Prin ter Sof twar e with Mac intos h 10 6 EPSON AcuLaser C380 0 User's Guide Chap ter 5 Using the Prin ter Software with Macintosh About the Print er Software The printer driver le ts you choose from a wi de varie ty of settings to ge t the best re sults from your printer.
Using t he Prin ter Sof twar e with Mac intos h 10 7 EPSON AcuLaser C380 0 User's Guide Making Cha nges to Printer Sett ings Making the print quality settings You can chan ge the pr int qua lity of prin touts th rough sett ings i n the printe r drive r.
Using t he Prin ter Sof twar e with Mac intos h 10 8 EPSON AcuLaser C380 0 User's Guide For Mac OS 9 users 1. Open the Basic Sett ings dialo g box. 2. Click Automatic on Print Quali ty, then choo se desir ed printi ng resoluti on with th e slider bar.
Using t he Prin ter Sof twar e with Mac intos h 10 9 EPSON AcuLaser C380 0 User's Guide For Mac OS 9 users 1. Open the Basic Sett ings dialo g box. 2. Select Advanced . You will find the pr edefined settings in the list on the right of Auto ma tic .
Using t he Prin ter Sof twar e with Mac intos h 11 0 EPSON AcuLaser C380 0 User's Guide 5. Choose t he de sire d prin ting re soluti on from the d rop-do wn list. Note: When making the other setti ngs, click the button for details on each setting.
Using t he Prin ter Sof twar e with Mac intos h 11 1 EPSON AcuLaser C380 0 User's Guide Saving your settin gs For Mac OS X users Use the f ollowing procedures to save your cust om setting s. Save your custom s ettings by S ave or Save A s in th e Preset on th e Pri nt dialo g box.
Using t he Prin ter Sof twar e with Mac intos h 11 2 EPSON AcuLaser C380 0 User's Guide 3. Select Scale to fit paper size and select the d esired pa per size from the d rop-d own list. Note: ❏ If you select Scale down only , your documents are not enlar ged even if you sel ect the la rge paper size.
Using t he Prin ter Sof twar e with Mac intos h 11 3 EPSON AcuLaser C380 0 User's Guide Modifying the print layou t You can pr int ei ther tw o or fo ur page s onto a single page and t o specify th e prin ting order , automat ically re sizing each p age to fit the specif ied p aper si ze by us ing Layo ut pr inting.
Using t he Prin ter Sof twar e with Mac intos h 11 4 EPSON AcuLaser C380 0 User's Guide For Mac OS 9 users 1. Click t he Layout icon on the Ba sic Setti ngs dia log box. The La yout dia log box appear s. 2. Select t he Pri nt Layout check box, t hen click Print Layout Settings .
Using t he Prin ter Sof twar e with Mac intos h 11 5 EPSON AcuLaser C380 0 User's Guide Using a watermark Follow th e steps below to use a w aterm ark on yo ur docum ent. In the La yout dia log box, you can select from a list of prede fined wate rm arks, or yo u can sele ct a bitm ap (PI CT) file or text file as you r own custom water mark.
Using t he Prin ter Sof twar e with Mac intos h 11 6 EPSON AcuLaser C380 0 User's Guide 5. S elect a water mark from th e Waterm ark drop- down lis t. 6. Select th e location on the page wh ere you w ant to print the wate rmark b y draggi ng the waterm ark im age on the pr eview windo w.
Using t he Prin ter Sof twar e with Mac intos h 11 7 EPSON AcuLaser C380 0 User's Guide 4. Adjust th e image i ntens ity of th e water mark w ith the Intensity slider bar. 5. You can rot ate custom text waterma rks by i nputti ng the d egre es in the An gle box.
Using t he Prin ter Sof twar e with Mac intos h 11 8 EPSON AcuLaser C380 0 User's Guide 4. Select th e Watermark check b ox, then click Waterm ark Settings .
Using t he Prin ter Sof twar e with Mac intos h 11 9 EPSON AcuLaser C380 0 User's Guide 7. Click the Text box to open th e Text Inp ut dialog box. Typ e the waterma rk text, then click OK to close the dia log box. Sele ct the Font and S tyle, the n click OK on the E dit Tex t dialog b ox.
Using t he Prin ter Sof twar e with Mac intos h 12 0 EPSON AcuLaser C380 0 User's Guide For Mac OS 9 users 1. Click t he Layout icon on the Basic Se ttings dia log box. The La yout dia log box appear s. 2. Select th e Watermark Settings check box, then click New/Delete .
Using t he Prin ter Sof twar e with Mac intos h 12 1 EPSON AcuLaser C380 0 User's Guide 5. Type the fi le name in th e Name box, t hen click Save . Note: ❏ To edit the saved text water mark, select i t from the List box, then click Edit Text . After editing, be sur e to click OK to c lose the dialog box.
Using t he Prin ter Sof twar e with Mac intos h 12 2 EPSON AcuLaser C380 0 User's Guide To make a bitmap watermark Before m aking a custom w aterm ark, you sh ould prepar e a bi tmap (P ICT) fi le. For Mac OS X users 1. Open the Print d ialog box.
Using t he Prin ter Sof twar e with Mac intos h 12 3 EPSON AcuLaser C380 0 User's Guide 5. Click New/Del ete . 6. Click Add PICT on the User Stamp Setting dialo g box.
Using t he Prin ter Sof twar e with Mac intos h 12 4 EPSON AcuLaser C380 0 User's Guide 8. Type the fi le name in th e Waterm ark box, t hen cl ick Save . Note: To remove the saved text watermar k, select it from the Li st box, then clic k Mark Delete .
Using t he Prin ter Sof twar e with Mac intos h 12 5 EPSON AcuLaser C380 0 User's Guide 3. Click Add PICT on the Cust om water mark dialo g box. 4. Select the PICT file, then click Ope n . 5. Type the fi le name in th e Name box, t hen click Save .
Using t he Prin ter Sof twar e with Mac intos h 12 6 EPSON AcuLaser C380 0 User's Guide Using headers and footers You can p rint a heade r or fo oter on the to p or bo ttom of a page . The item s tha t can be printe d as a he ader or footer i nclude user n ame, comput er na me, da te, da te/time , or coll ate numb er.
Using t he Prin ter Sof twar e with Mac intos h 12 7 EPSON AcuLaser C380 0 User's Guide 5. Select th e items to be pr inted f or the h eader a nd the footer from th e drop-d own lis t. Note: If you se lect Collate Number fr om the drop-down list, the number of copies is print ed.
Using t he Prin ter Sof twar e with Mac intos h 12 8 EPSON AcuLaser C380 0 User's Guide Note: If you se lect Collate Number fr om the drop-down list, the number of copies is print ed. 4. Click OK to apply the setti ngs and r eturn to the Layout dialog b ox.
Using t he Prin ter Sof twar e with Mac intos h 12 9 EPSON AcuLaser C380 0 User's Guide For Mac OS 9 users 1. Click t he Layout icon on the Basic Se ttings dia log box. The La yout dia log box appear s. 2. Select th e Duplex check box. 3. Select a Bind ing pos itio n fro m Left , Top , o r Ri ght .
Using t he Prin ter Sof twar e with Mac intos h 13 0 EPSON AcuLaser C380 0 User's Guide 5. Specify th e Bi nding Mar gin for the fron t and bac k sides of the paper. 6. Select whe ther the fron t or ba ck side of the pa per is to be p rin ted as the Star t Page .
Using t he Prin ter Sof twar e with Mac intos h 13 1 EPSON AcuLaser C380 0 User's Guide 5. Specify th e Bi nding Mar gin for the fron t and bac k sides of the paper. 6. Select whe ther the fron t or ba ck side of the pa per is to be p rin ted as the Star t Page .
Using t he Prin ter Sof twar e with Mac intos h 13 2 EPSON AcuLaser C380 0 User's Guide Making Ex tended Setti ngs You can m ake variou s setting s in the Extende d Set tings di alog box, f or ex ample Page Protect.
Using t he Prin ter Sof twar e with Mac intos h 13 3 EPSON AcuLaser C380 0 User's Guide Using the Reserve Job Function The Reser ve Job function allow s you t o store p rint job s on the print er’s mem ory and t o prin t them later directly from the printe r’s control pan el.
Using t he Prin ter Sof twar e with Mac intos h 13 4 EPSON AcuLaser C380 0 User's Guide Re-Print Job The R e-Print Job op tion allows you to s tor e the jo b you ar e curre ntly p rinti ng so that you can r eprint it later dire ctly fr om the c ontro l panel.
Using t he Prin ter Sof twar e with Mac intos h 13 5 EPSON AcuLaser C380 0 User's Guide 4. Enter a user name and j ob nam e in the cor respon ding te xt box. Note: If you want to cr eate a th umbnail o f the first page of a job, sel ect the Create a thumbnail check box.
Using t he Prin ter Sof twar e with Mac intos h 13 6 EPSON AcuLaser C380 0 User's Guide 3. Select th e Re serve Job On check box, then select Verify J ob . 4. Enter a user name and j ob nam e in the cor respon ding te xt box. Note: ❏ The OK button becomes available af ter both the user name and job name have been entered.
Using t he Prin ter Sof twar e with Mac intos h 13 7 EPSON AcuLaser C380 0 User's Guide 5. Click OK . The printe r prints one copy o f your do cument, and sto res the p rint data with inform atio n on the nu mber o f rem ainin g copi es on the p rinter’ s memor y.
Using t he Prin ter Sof twar e with Mac intos h 13 8 EPSON AcuLaser C380 0 User's Guide 5. S et the pass word f or the job by ent ering a four-d igit number in t he pas swor d dialo g box. Note: ❏ Password must be four digits. ❏ Only numbers f rom 1 th rough 4 can be used for password.
Using t he Prin ter Sof twar e with Mac intos h 13 9 EPSON AcuLaser C380 0 User's Guide Monitoring Your Printer using EPSON Status Monito r Accessing EPSON Sta tus Monitor For Mac OS X users Note.
Using t he Prin ter Sof twar e with Mac intos h 14 0 EPSON AcuLaser C380 0 User's Guide To find deta iled info rma tion on EPS ON Statu s Monito r, see "Sim ple Statu s" on pag e 140, &.
Using t he Prin ter Sof twar e with Mac intos h 14 1 EPSON AcuLaser C380 0 User's Guide Note: You can see i nformation about j obs or co nsumables by clicking on the respective tab. Consumable s Information You can o btain infor mation on pape r sou rces and c onsum able pr oducts on the Consumables ta b in the Deta iled Sta tus d ialog box.
Using t he Prin ter Sof twar e with Mac intos h 14 2 EPSON AcuLaser C380 0 User's Guide Job Information You can ch eck job inf ormation on the Job Information t ab of the D etailed S tatus d ialog box. a. Job Name: Displays the user’s print jo b names.
Using t he Prin ter Sof twar e with Mac intos h 14 3 EPSON AcuLaser C380 0 User's Guide Note: You can see t he stat us of the pri nter or i nformatio n about consumables by clic king on the respective t ab. Notice Se ttings To make speci fic mon itoring settings, access EP SON Status Mon itor and select Not ic e Settings from th e file menu.
Using t he Prin ter Sof twar e with Mac intos h 14 4 EPSON AcuLaser C380 0 User's Guide Setting Up t he USB Connectio n Note: If you are connecting the USB cable to your Macint osh through a USB hub, be sure to connect using the f irst hub in the chai n.
Using t he Prin ter Sof twar e with Mac intos h 14 5 EPSON AcuLaser C380 0 User's Guide For Ma c OS 9 us ers 1. Select Chooser from t he App le menu. Click y our prin ter’s icon , then click the U SB por t your printer is co nnected to. 2. Select Background Printing to turn background printing on or off.
Using t he Prin ter Sof twar e with Mac intos h 14 6 EPSON AcuLaser C380 0 User's Guide For Ma c OS 9 us ers ❏ Press the Pe riod (.) ke y while pr essin g the Comma nd key t o cance l print ing. De pendin g on appl ications, th e message shows the proce dure to ca ncel prin ting du ring pr intin g.
Using t he Prin ter Sof twar e with Mac intos h 14 7 EPSON AcuLaser C380 0 User's Guide For Ma c OS 9 us ers 1. Quit al l appli cations o n the comput er. 2. Insert th e EPSON pr inter software CD-ROM in your Ma cintosh. 3. Doubl e-click the English folder, the n double-click Disk 1 folder inside the Printe r Dri ver folder.
Using t he Prin ter Sof twar e with Mac intos h 14 8 EPSON AcuLaser C380 0 User's Guide For Ma c OS 9 us ers Setting up your printer as a shared printer Follow th e steps belo w to sha re a pr inter connect ed dir ectly t o your com puter with o ther comp uter s on an Appl eTalk networ k.
Using t he Prin ter Sof twar e with Mac intos h 14 9 EPSON AcuLaser C380 0 User's Guide Accessing the share d printer Follow th e steps below to access you r pri nter fr om anoth er comp uter on the n etwork. 1. Turn on your printer. 2. On each compu ter from which you want to access the printer, select Chooser from the Apple me nu.
Using th e PostScrip t Printer Driv er 150 EPSON AcuLaser C380 0 User's Guide Chap ter 6 Using the PostScri pt Printer Driver About the Po stSc ript 3 Mode Hardwa re re quir ements Your printer m ust meet the followin g hardwa re requ irements to be able to use the PostScri pt 3 print er dri ver.
Using th e PostScrip t Printer Driv er 151 EPSON AcuLaser C380 0 User's Guide For Macintosh Any Macintosh computer to which th e print er is connected must be run ning Ma c OS 9 ver. 9.1 or later, o r Mac OS X ver. 10.2 .8 or late r. See th e following ta ble for details.
Using th e PostScrip t Printer Driv er 152 EPSON AcuLaser C380 0 User's Guide Note: For best result s, you should connect the printer di rectly to the computer ’s USB port. If multiple USB hubs must be used, we recommend that you connec t the print er to the first-t ier hub.
Using th e PostScrip t Printer Driv er 153 EPSON AcuLaser C380 0 User's Guide 4. Select Specify a locat ion , the n specify the following path for the CD-ROM. If your CD-ROM drive is D:, the path will be D:ADOBEPSENGLIS HWIN9XPS _SETUP Then click Next .
Using th e PostScrip t Printer Driv er 154 EPSON AcuLaser C380 0 User's Guide Installing the PostScript printer driver for the network interface See the a ppropriate sect ions below accordi ng to your ope rating system, and follow th e instruct ions t o instal l the P ostScri pt pri nter dr iver f or the n etwork interf ace.
Using th e PostScrip t Printer Driv er 155 EPSON AcuLaser C380 0 User's Guide For Windows Me o r 98 user s 1. Install th e Epso nNet P rint. R efer to “I nstallin g EpsonN et Pri nt” i n the Network Guide to find the inst ructions . 2. Install the print er dri ver.
Using th e PostScrip t Printer Driv er 156 EPSON AcuLaser C380 0 User's Guide Making changes to Post Script printer settings You can ch ange the Po stScript print er setti ngs in t he Pos tScript prin ter dr iver. On line help is availabl e to help you with the pr inter dr iver settings.
Using th e PostScrip t Printer Driv er 157 EPSON AcuLaser C380 0 User's Guide 1. Insert the p rinter software CD-ROM into your CD-ROM dr ive. 2. D ouble-click the CD-ROM icon . 3. Doubl e-click Mac O S X , th en do uble-click P S Installe r . Note: For Mac OS X 10.
Using th e PostScrip t Printer Driv er 158 EPSON AcuLaser C380 0 User's Guide Selecting the printer when it is co nnected via a USB connectio n for Mac OS 9 user s If the printer is connected to your compu ter vi a a USB port, you will not be able to sel ect the printe r from the Chooser.
Using th e PostScrip t Printer Driv er 159 EPSON AcuLaser C380 0 User's Guide Note: ❏ You cannot use FireWire for pri nter connecti on in the PostScript 3 mode. Although EPSON FireWire appear s in the inte rface pop-up li st, it cannot be used wit h the PostScript 3 pri nter driver.
Using th e PostScrip t Printer Driv er 160 EPSON AcuLaser C380 0 User's Guide Bonjour (Rendezvous) Select your print er, the printer n ame is followed b y (PostScript) , from the Name L ist. Your pr inter mo del is autom atical ly sele cted in t he Pr inte r Model L ist.
Using th e PostScrip t Printer Driv er 161 EPSON AcuLaser C380 0 User's Guide For Ma c OS X us ers To access the PostScript p rinter dr iver, regi ster yo ur print er in Printer Setup Uti lity (for Mac OS X 10.3 and 10 .4) or Pri nt Cente r (for Mac OS X 10.
Using th e PostScrip t Printer Driv er 162 EPSON AcuLaser C380 0 User's Guide For Mac OS X users Follow th e steps below to change the se ttings. 1. Access the print er driv er. Th e Prin ter L ist wind ow appe ars. 2. Select the pr inter from the list.
Using the PC L6/PC L5 Pr inte r Driv er 16 3 EPSON AcuLaser C380 0 User's Guide Chap ter 7 Using the PCL6/PCL5 Printer Driver About the PCL Mode Hardwa re re quir ements Your printer m ust meet the followin g hardwa re requ irements to be able to use the PCL6/ PCL5 pr inter dr iver .
Using the PC L6/PC L5 Pr inte r Driv er 16 4 EPSON AcuLaser C380 0 User's Guide For Windows XP x64 or 2003 Serv er x64 Using the PCL6 /PCL5 Pr inter Driv er To print in the PCL mode, you will have to inst all the p rinter driver. Consult the customer support in you r regio n reg arding h ow to get t he pri nter dr iver.
Using t he Contr ol Pa nel 165 EPSON AcuLaser C380 0 User's Guide Chap ter 8 Using the Control Panel Using the Control Panel Menus You ca n use t he pr inter’s contro l pane l to acc e ss a variety of menus that allow you to check the status o f consu mable pr oducts, pr int stat us shee ts, and ma ke prin ter s ettings.
Using t he Contr ol Pa nel 166 EPSON AcuLaser C380 0 User's Guide 2. Use th e u Up and d Down butt ons to scrol l thro ugh th e menu s. 3. Press the Ent er button to view the items i n a menu . Depen ding on the menu , the LC D panel d isplays an ite m and th e cur rent settin g separa ted ( YYYY=ZZZZ ), or only an it em ( YYYY ).
Using t he Contr ol Pa nel 167 EPSON AcuLaser C380 0 User's Guide *1 Avail able onl y when the job s are s tored by using the Quick Print J ob feat ure. *2 Avail able onl y when Form O verlay data exi sts. *3 Avail able onl y when the Netwo rkI/F setting in Networ k Menu is set t o On .
Using t he Contr ol Pa nel 168 EPSON AcuLaser C380 0 User's Guide Reserve Job List Print s a list of reser ved pri nt jobs stor ed on the p rinte r’s memo ry. Form Overlay Li st Prints a list of th e form overlays stored on th e USB memory. Network St atus Sheet Print s a sh eet sh owing the worki ng sta tus of the ne twor k.
Using t he Contr ol Pa nel 169 EPSON AcuLaser C380 0 User's Guide B/W Page s Displays th e tota l numb er o f pages pr inted in bla ck-whi te by th e prin ter. Index Pr int Menu This menu allows y ou to prin t the in dex of file s stored in a USB memory.
Using t he Contr ol Pa nel 170 EPSON AcuLaser C380 0 User's Guide Note: If a PDF f ile i s lock ed with a password, the password screen appears on the cont rol panel. Enter the password to print the file. To enter the password, pre ss the d Down or u Up button to select t he charac ter and pr ess the Enter button to determine the character .
Using t he Contr ol Pa nel 171 EPSON AcuLaser C380 0 User's Guide Image Print Menu This menu allows you to print the imag e files st ored in a USB memo ry. This menu app ears only wh en th e USB m emory i s conn ected t o the US B Host i nterf ace and th ere is at le ast one f ile that has ei ther a JPG o r TIF exten sion.
Using t he Contr ol Pa nel 172 EPSON AcuLaser C380 0 User's Guide File Name Print Select whether or not to pr int file names. Tray Men u This menu allows you to sp ecify t he siz e and type of pape r load ed in the MP tray. Accessin g this m enu al so lets you check th e size of the pa per current ly load ed i n the lo wer paper ca ssettes.
Using t he Contr ol Pa nel 173 EPSON AcuLaser C380 0 User's Guide Emulation Me nu Use th is menu to sele ct the p rinter e mulati on mod e. You can speci fy differ ent em ulatio ns for each inte rface; in other w ords, for each compu ter you con nect the pr inter to .
Using t he Contr ol Pa nel 174 EPSON AcuLaser C380 0 User's Guide Page Size Specifies t he pa per size . Wide A4 Selecting On decreases the left an d right margins from 4 mm to 3.4 mm. Orientati on Specifies whet her the page is printed in portrait or land scape orien tation.
Using t he Contr ol Pa nel 175 EPSON AcuLaser C380 0 User's Guide T Offset B Adjusts th e vertica l prin ting po sitio n on the b ack of the paper w hen p rinting on bot h side s. Use th is if th e prin tout o n the back i s not whe re you e xpected .
Using t he Contr ol Pa nel 176 EPSON AcuLaser C380 0 User's Guide *1 Avail able onl y when the opti onal p aper ca ssette unit is insta lled. *2 Avail able onl y for the model s with Duplex Unit. *3 Avail able onl y when you us e A4, A5, B5 , LT, LG L, EXE, o r GLG size pap er.
Using t he Contr ol Pa nel 177 EPSON AcuLaser C380 0 User's Guide Manual Feed Allows you to se lect the manu al feed mode fo r the MP tray. Copies Design ates th e numbe r of copi es to be printe d, fr om 1 thr ough 99 9. Duplex Turns duple x printi ng on or off.
Using t he Contr ol Pa nel 178 EPSON AcuLaser C380 0 User's Guide Size Ignore If you wa nt to ig nore a p aper si ze erro r, sele ct On . When you t urn this item on, the printer keeps prin ting eve n if the image si ze exceeds t he pri ntable a rea for the speci fied p aper size .
Using t he Contr ol Pa nel 179 EPSON AcuLaser C380 0 User's Guide Color Regist Men u This menu allows yo u to make color registration settings. Ad just Co lorR eg ist Automatically adju sts the registratio n posi tion of ea ch color relative to black.
Using t he Contr ol Pa nel 180 EPSON AcuLaser C380 0 User's Guide Quick Print Job Menu This me nu allows you to pr int o r delete print jobs th at wer e stored in the printer ’s mem ory usin g the Qu ick Pr int Jo b feat ure (R e-Pri nt Job and Ver ify Jo b) of th e prin ter dr iver’s Reserve Job functi on.
Using t he Contr ol Pa nel 181 EPSON AcuLaser C380 0 User's Guide *5 When th e Get IPAdd ress settin g is cha nged from Panel or PI NG to Auto , the panel set ting v alues ar e saved. When Auto is ch anged to Panel or PING , the save d setti ng values are display ed.
Using t he Contr ol Pa nel 182 EPSON AcuLaser C380 0 User's Guide *1 After this item is chan ged, the setting val ue tak es effect after a warm boot or after the power is turned o n again.
Using t he Contr ol Pa nel 183 EPSON AcuLaser C380 0 User's Guide FontSource Sets th e default f ont source . Font Number Sets the def ault font nu mber for th e de faul t fo nt so urce. The availa ble numb er de pends on the sett ings you made. Pitch Specifi es the defa ult font pi tch if the font is scalable an d of fixed -pitch.
Using t he Contr ol Pa nel 184 EPSON AcuLaser C380 0 User's Guide PS3 M enu This menu allo ws you to ma ke settings whi ch affect the printer when it is in the PS3 mo de.
Using t he Contr ol Pa nel 185 EPSON AcuLaser C380 0 User's Guide Text De tection When you select On , the te xt file is converted to a PostScript file when prin ting. This setting is availa ble onl y when you sele ct PS3 in th e Emul ation Me nu.
Using t he Contr ol Pa nel 186 EPSON AcuLaser C380 0 User's Guide ESCP 2 Menu This menu allows you to make sett ings which a ffect the p rinter when it is in the ESC/P 2 emulat ion mo de. * Dep ending on whether Letter ( 62) or A4 (66) paper ha s been sele cted.
Using t he Contr ol Pa nel 187 EPSON AcuLaser C380 0 User's Guide T. Margin Sets the d istanc e from the top of th e page to the b aseline of th e first printable lin e. The distance is measured in inches. The s maller th e value, the closer the pri ntable lin e is to the top.
Using t he Contr ol Pa nel 188 EPSON AcuLaser C380 0 User's Guide ZeroChar Specifies w hether the prin ter prin ts a slash ed or un slashed zero. FX Menu This menu allows you to make sett ings whic h affect the p rinter when it is in th e FX emulat ion mo de.
Using t he Contr ol Pa nel 189 EPSON AcuLaser C380 0 User's Guide T. Margin Sets the d istanc e from the top of th e page to the b aseline of th e first printable lin e. The distance is measured in inches. The s maller th e value, the closer the pri ntable lin e is to the top.
Using t he Contr ol Pa nel 190 EPSON AcuLaser C380 0 User's Guide ZeroChar Selects whe ther the print er pri nts a slashe d or un slashe d zero. I239X Menu The I239X mode emulates IBM ® 2390/23 91 P lus co mmands . These setti ngs are availabl e only w hen the print er is in t he I23 9X mode .
Using t he Contr ol Pa nel 191 EPSON AcuLaser C380 0 User's Guide T. Margin Sets the d istanc e from the top of th e page to the b aseline of th e first printable lin e. The distance is measured in inches. The s maller th e value, the closer the pri ntable lin e is to the top.
Using t he Contr ol Pa nel 192 EPSON AcuLaser C380 0 User's Guide Status and Erro r Mes sages This section contain s a l ist of e rror me ssages shown on th e LCD panel , a brief descrip tion of each m essage an d sugg estions f or correct ing t he prob lem.
Using t he Contr ol Pa nel 193 EPSON AcuLaser C380 0 User's Guide Can’t Print Duplex The pr inte r has enco untere d pr oble ms dur ing d uple x prin ting . Mak e sure you are u sing an approp riate t ype and size of paper for the dupl ex pri nting.
Using t he Contr ol Pa nel 194 EPSON AcuLaser C380 0 User's Guide Collat e Disa bled Printing by s pecifying the n umber o f copie s is no lon ger possi ble du e to a lack of memo ry (RAM). I f this error occu rs, print only one copy a t a tim e.
Using t he Contr ol Pa nel 195 EPSON AcuLaser C380 0 User's Guide Form Feed The printer is ejecting paper due to a user re quest. This message app ears when pre ssing the N Start/S top button once to make the printer off line, the n holding d own the N Start/ Stop button for mo re th an 2 secon ds in order no t to receive form f eed comman d.
Using t he Contr ol Pa nel 196 EPSON AcuLaser C380 0 User's Guide Install Trans fer Unit There is no tran sfer uni t install ed or t he transf er un it is n ot install ed pro perly.
Using t he Contr ol Pa nel 197 EPSON AcuLaser C380 0 User's Guide Manual Duplex One s ide f or th e man ual du plex p rinti ng is finis hed. To st art p rint ing on the ot her si de, s et the pape r and press th e N Start/St op button.
Using t he Contr ol Pa nel 198 EPSON AcuLaser C380 0 User's Guide NonGenuine Toner uuuu The inst alled imaging cartri dge is n ot an ge nuine E pson im aging car tridge .
Using t he Contr ol Pa nel 199 EPSON AcuLaser C380 0 User's Guide Paper Out ttt t sssss There is no paper in the speci fied pap er sour ce ( tttt ).
Using t he Contr ol Pa nel 200 EPSON AcuLaser C380 0 User's Guide Ready The printe r is ready to recei ve data and print. In this mode, the remaining a mount o f the imag ing cartridge fo r each co lor is displayed in seven levels. Replace Fus er The fuser has re ached th e end of it s servic e life an d nee ds to be r eplace d.
Using t he Contr ol Pa nel 201 EPSON AcuLaser C380 0 User's Guide Rese t The pri nter’s cu rrent interfa ce has been reset and the b uffer has b een clea red.
Using t he Contr ol Pa nel 202 EPSON AcuLaser C380 0 User's Guide Unable Clear Error The printer cannot clear an err or message becau se the erro r status still remain s. Try solvin g the pr oble m agai n. USB Memory Searching Files : nnn The pri nter is counting the f ile nu mbers th at can be pr inted in th e USB m emory.
Using t he Contr ol Pa nel 203 EPSON AcuLaser C380 0 User's Guide Wrong Toner uuuu An inap prop riat e ima ging cartri dge is instal led. Install only the imaging ca rtridge listed in "Consumab le p roducts" on page 24. See "Im aging C artri dge" on page 228 for inst ruction s on r eplac ing the imagi ng cart rid ge.
Using t he Contr ol Pa nel 204 EPSON AcuLaser C380 0 User's Guide 6. Press the Enter button to start printing or to d elete t he dat a. Using the Confidential Job Menu Follow th e steps belo w to pri nt or de lete C onfiden tial Job d ata.
Using t he Contr ol Pa nel 205 EPSON AcuLaser C380 0 User's Guide Printing a St atus Shee t To confirm the curren t status of t he print er, and that the optio ns are insta lled cor rectly, pri nt a stat us shee t usin g the pr inter’s contro l pane l.
Using t he Contr ol Pa nel 206 EPSON AcuLaser C380 0 User's Guide Adjusting Co lor Registr ation If you tran sported yo ur pri nter over a long d istance, you need t o adjust th e color registrati on for po ssibl e misali gnme nt. Follow th e steps bello w to adjust th e alig nmen t of the co lor r egistra tion.
Using t he Contr ol Pa nel 207 EPSON AcuLaser C380 0 User's Guide Index printing You c an print the in dex of files s tored in th e USB memo ry. Follow the steps bel ow to print the index. 1. Connect a USB memory to the U SB Host interf ace of the pr inter .
Using t he Contr ol Pa nel 208 EPSON AcuLaser C380 0 User's Guide 1. Connect a USB memory to the U SB Host interf ace of the pr inter . The pri nter sear ches t he file s in the USB me mor y. If an y supporte d file s are de tected, the co ntrol pa nel menu appea rs aut omatica lly.
Using t he Contr ol Pa nel 209 EPSON AcuLaser C380 0 User's Guide Image printing You can p rint th e image f iles store d in the USB me mory. Th e supp orted fil e formats a re JPG an d TIF. Follow the step s below to print the image file s. 1. Connect a USB memory to the U SB Host interf ace of the pr inter .
Using t he Contr ol Pa nel 210 EPSON AcuLaser C380 0 User's Guide Note: You can change the set tings such as paper size bef ore st arting pr inting. See "I mage Print Menu" on p age 171 f or detail s about t he sett ings. Canceling Printing You can ca ncel pr inting from yo ur comp uter by using the pri nter dr iver.
Insta lling Opti ons 211 EPSON AcuLaser C380 0 User's Guide Chap ter 9 Installing Options Optional Pa per C assette Unit For detail s abo ut the pa per t ypes an d sizes tha t you ca n use with th e optio nal pap er cassette un it, see "Sta ndard low er pap er ca ssette and option al pape r casse tte unit " on page 36.
Insta lling Opti ons 212 EPSON AcuLaser C380 0 User's Guide Installing the optional paper cassette unit Follow th e steps below to insta ll the option al 550-she et pa per cassett e unit. 1. Remove the inte rface cover on the back of th e printer.
Insta lling Opti ons 213 EPSON AcuLaser C380 0 User's Guide 3. Carefu lly remove the optiona l pape r cassette unit from i ts carto n and place it wh ere you intend to set up t he printe r. Note: ❏ Make sure you have the two sc rews pack ed with t he optional paper cassett e unit.
Insta lling Opti ons 214 EPSON AcuLaser C380 0 User's Guide 6. Remove the stand ard lower cassette from th e printer. 7. Fasten the optio nal paper ca ssette u nit to the printer with two of the pro vided screws. 8. Reinsert the standard lower casse tte into th e printer.
Insta lling Opti ons 215 EPSON AcuLaser C380 0 User's Guide Removing the o ptional paper cass ette unit Perf orm th e instal latio n pro cedur e in reve rse. Dupl ex U nit For sp ecifica tions or deta ils about the pa per ty pes and s izes that yo u can us e with the Dupl ex Unit, see "Du plex Uni t" on page 29 6.
Insta lling Opti ons 216 EPSON AcuLaser C380 0 User's Guide c Caution: ❏ Do not leav e the fr ont cover o pen for more than f ive minut es to avoid exposi ng the imaging cart ridges t o light . ❏ Do not expose the i maging car tridges to sunli ght at al l.
Insta lling Opti ons 217 EPSON AcuLaser C380 0 User's Guide 5. Raise t he tr ansfer unit. 6. Take the D uplex Uni t out of its pa ckage. 7. Insert th e tabs on the Duple x Unit into the printer, alig n the ar row marks and p ush it down to connect th e conn ector.
Insta lling Opti ons 218 EPSON AcuLaser C380 0 User's Guide 8. Pull do wn the transfer unit. 9. Close t he fr ont cove r. 10. Turn on the printe r. To confirm that t he op tion is installe d cor rectly, p rint a Sta tus Sh eet. Se e "Pri nting a Statu s Shee t" on pa ge 25 9.
Insta lling Opti ons 219 EPSON AcuLaser C380 0 User's Guide Removing the Duplex Unit Follow th e steps belo w to re move the option al Dup lex Un it. 1. Turn off the printer. 2. Press the latch on the fr ont cover and op en the cover. 3. Pull up t he blue tabs o n both side s of the transfe r unit.
Insta lling Opti ons 220 EPSON AcuLaser C380 0 User's Guide Memo ry Mod ule By install ing a D ual In -line M emory M odule (D IMM), you can increase p rinter me mory up to 640 M B. You can also repla ce the pre-i nstall ed Me mory M odule a nd incr ease p rinter memory up to 1 GB.
Insta lling Opti ons 221 EPSON AcuLaser C380 0 User's Guide 2. Turn the printe r off and u nplug t he powe r cord a nd al l the interfa ce cabl es. *O F F c Caution: Make sure to unplug t he power cord from t he printer to prevent getting an electr ical shock.
Insta lling Opti ons 222 EPSON AcuLaser C380 0 User's Guide 4. R emove t he co ntrolle r opt ion exp anded aper ture pla te. 5. Identify the memor y slot s.
Insta lling Opti ons 223 EPSON AcuLaser C380 0 User's Guide 6. H old th e memory mo dule and ins ert it in to the op tional mem ory slot in the or ientat ion show n below unt il it sto ps. Then press both sides of the memory m odule down. Co nfir m that the n otch o n the me mory module mat ches tha t of th e memory slot.
Insta lling Opti ons 224 EPSON AcuLaser C380 0 User's Guide 8. Fasten the cover with the two screws. 9. Reconn ect a ll the inte rface cables and t he po wer cor d. 10. R eattach the int erface co ver. 11. P lug the p rinter’s power cord into an electrical outlet.
Insta lling Opti ons 225 EPSON AcuLaser C380 0 User's Guide Interface Ca rd Your pr inter com es with a type B inter face slot. V arious op tional inter face card s are availabl e to e xpand your pr inter’ s inter face o ptions. Installing an interface card Follow th e steps belo w to i nstall an optio nal i nterf ace card.
Insta lling Opti ons 226 EPSON AcuLaser C380 0 User's Guide 3. Remove the two screws an d the type B in terfac e card slo t cover as shown below. w Warning: Do not remove screws a nd covers that ar e not described in the instr uctio ns. Note: Keep the slot cove r in a safe pla ce.
Insta lling Opti ons 227 EPSON AcuLaser C380 0 User's Guide Removing an inter face card c Caution: Before you remove an i nterface car d, be sure to di scharge a ny static elect ricity by touching a grounded piece of metal. Other wise, you may damage stati c-sensiti ve components.
Replac ing Cons umable Product s 228 EPSON AcuLaser C380 0 User's Guide Chap ter 10 Replacing Consumable Products Rep lacem ent M essage s If a co nsuma ble pr oduct reach es the en d of its s ervice life, t he pri nter sto ps prin ting an d displays the fol lowing messag es on t he LCD panel or th e window of E PSON Stat us Monito r.
Replac ing Cons umable Product s 229 EPSON AcuLaser C380 0 User's Guide ❏ Do not e xpos e the imag ing cart ridg e to sunlig ht at all an d avoid exposin g it to room light for more than f ive minutes.
Replac ing Cons umable Product s 230 EPSON AcuLaser C380 0 User's Guide 3. R emove t he us ed imag ing ca rtridge from th e prin ter. w Warning: Be careful not to touch t he fuser, which i s marked CAUTI ON HIGH TEMPERATURE , or the surroundi ng areas.
Replac ing Cons umable Product s 231 EPSON AcuLaser C380 0 User's Guide 5. Remove the cartridg e seal, pul ling straig ht from the imagi ng cartridg e. Make sur e to pull the tape slow ly to avo id te aring it. 6. Insert th e new imagin g cartri dge all the way u ntil it stops.
Replac ing Cons umable Product s 232 EPSON AcuLaser C380 0 User's Guide 7. Remove the ora nge pla stic cover by pinch ing the center of the co ver and pulli ng it.
Replac ing Cons umable Product s 233 EPSON AcuLaser C380 0 User's Guide Fuser Unit Handli ng pr ecau tions Always obser ve the followin g hand ling pr ecauti ons when repl acing t he co nsumab le products. Do not t ouch th e surf ace of the consuma ble pr oduct.
Replac ing Cons umable Product s 234 EPSON AcuLaser C380 0 User's Guide 2. Press the latch on the fr ont cover and op en the cover. c Caution: ❏ Do not leav e the fr ont cover o pen for more than f ive minut es to avoid exposi ng the imaging cart ridges t o light .
Replac ing Cons umable Product s 235 EPSON AcuLaser C380 0 User's Guide 4. Open the paper guide on th e top front of the pr inter . 5. Unlock t he lock leve rs on both sid es of t he fuse r unit . 6. Pull the fuse r unit towards you and then lift it ou t of th e printer.
Replac ing Cons umable Product s 236 EPSON AcuLaser C380 0 User's Guide 7. Take the ne w fuser unit ou t of its p ackage an d remo ve the protecti ve mater ials. 8. Lower th e new fu ser in to the pri nter making sure tha t the notch on the rig ht side of t he fuser un it into th e post o f the printer.
Replac ing Cons umable Product s 237 EPSON AcuLaser C380 0 User's Guide 10. C lose t he pa per gui de on th e top front of the print er. 11. R emove t he light shiel ding p aper fr om th e prin ter.
Replac ing Cons umable Product s 238 EPSON AcuLaser C380 0 User's Guide Transfe r Unit Handli ng pr ecau tions Always obser ve the followin g hand ling pr ecauti ons when repl acing t he co nsumab le products. Do not t ouch th e surf ace of the consuma ble pr oduct.
Replac ing Cons umable Product s 239 EPSON AcuLaser C380 0 User's Guide 2. Ta ke th e li ght s hield ing pap er f rom th e ne w trans fer un it’s p acka ge an d att ach it to the printe r. 3. Pull up t he blue tabs o n both side s of the transfe r unit.
Replac ing Cons umable Product s 240 EPSON AcuLaser C380 0 User's Guide 4. Raise t he tr ansfer unit a nd pu ll it up ou t of the print er. 5. Take the ne w tran sfer uni t from its packag e.
Replac ing Cons umable Product s 241 EPSON AcuLaser C380 0 User's Guide 8. Remove the protective mate ria l on the tran sfer unit. 9. R emove t he light shiel ding p aper fr om th e printe r.
Cleani ng and T ranspor tin g the Pri nter 24 2 EPSON AcuLaser C380 0 User's Guide Chap ter 11 Clea ning an d Tr ansport ing th e Prin ter Cleaning the Printer The printer needs only mini mal cleani ng.
Cleani ng and T ranspor tin g the Pri nter 24 3 EPSON AcuLaser C380 0 User's Guide 2. Pull the paper ca ssette u nit out. 3. Gently w ipe t he rubb er pa rts of the pickup roller inside the p rinter w ith a w ell-wr ung we t clot h. 4. Insert th e paper casse tte un it.
Cleani ng and T ranspor tin g the Pri nter 24 4 EPSON AcuLaser C380 0 User's Guide Transpor ting the Print er Finding a place for the prin ter When r elocating the pri nter, a lways choose a lo cation t hat ha s adequa te space for easy operation and mainten ance.
Cleani ng and T ranspor tin g the Pri nter 24 5 EPSON AcuLaser C380 0 User's Guide ❏ Avoid usin g an e lectrical outle t that is c ontro lled b y wall sw itches o r autom atic timers. Accidenta l disrup tion of power can erase valuab le i nformati on in yo ur comp uter’s and printe r’s m emo ry .
Cleani ng and T ranspor tin g the Pri nter 24 6 EPSON AcuLaser C380 0 User's Guide For sh ort di stance s Always pay a ttentio n to the f ollowi ng handli ng pre caution s when yo u need to move the printer for short d istances. If you ar e movin g the pr inte r on it s own , two pe ople sho uld li ft an d carry t he pri nter.
Trou blesho oting 247 EPSON AcuLaser C380 0 User's Guide Chap ter 12 Troubleshooting Clearing Jammed Pape r If paper becomes jamme d in th e prin ter, the printe r’s LC D panel a nd EP SON Statu s Monito r provi de ale rt messa ges.
Trou blesho oting 248 EPSON AcuLaser C380 0 User's Guide ❏ Do not t ouch th e tra nsfer be lt an d light -sensi tive dru ms to avo id dam aging t hem. a. l ight -sens itive drums b. transfer belt w Warning: ❏ Be careful not to touch t he fuser, which i s marked CAUTI ON HIGH TEMPERATURE , or the surroundi ng areas.
Trou blesho oting 249 EPSON AcuLaser C380 0 User's Guide 2. Clos e the MP tray. 3. R emove t he st andard paper c assett e, gen tly pull ou t an y sheet s of pape r, and re insta ll the pape r cassette. 4. Press the latch on the fr ont cover and op en the cover.
Trou blesho oting 250 EPSON AcuLaser C380 0 User's Guide 5. Close t he fr ont cove r. Paper Jam C1 A Note: If the MP tray opens, remove all the paper and then close the MP tray. 1. R emove t he st andard paper c assett e, gen tly pull ou t an y sheet s of pape r, and re insta ll the pape r cassette.
Trou blesho oting 251 EPSON AcuLaser C380 0 User's Guide 2. Press the latch on the fr ont cover and op en the cover. 3. Gently pu ll ou t any sheet s of pa per. c Caution: Do not touch the tran sfer belt and l ight-sens itiv e drums to avoid da maging th em.
Trou blesho oting 252 EPSON AcuLaser C380 0 User's Guide 5. Close t he fr ont cove r. Paper J am C2 C1 A Note: If the MP tray opens, remove all the paper and then close the MP tray. 1. R emove t he o ptiona l pape r cass ette, ge ntl y pull ou t any sh eets of pape r, and reinst all the pape r cassette.
Trou blesho oting 253 EPSON AcuLaser C380 0 User's Guide 2. R emove t he st andard paper c assett e, gen tly pull ou t an y sheet s of pape r, and re insta ll the pape r cassette. 3. Press the latch on the fr ont cover and op en the cover. 4. Close t he fr ont cove r.
Trou blesho oting 254 EPSON AcuLaser C380 0 User's Guide Paper Jam A B Note: If the MP tray opens, remove all the paper and then close the MP tray. 1. Press the latch on the fr ont cover and op en the cover. 2. Gently pu ll ou t any sheet s of pa per on t he tr ansfer u nit.
Trou blesho oting 255 EPSON AcuLaser C380 0 User's Guide 3. Raise t he ou ter g reen kno bs on t he fuse r un it to open the pape r pat h. w Warning: Be careful not to touch t he fuser, which i s marked CAUTI ON HIGH TEMPERATURE , or the surroundi ng areas.
Trou blesho oting 256 EPSON AcuLaser C380 0 User's Guide 6. Lower the ou ter gr een knobs on the fuser unit to close th e pape r path. 7. Close t he fr ont cove r.
Trou blesho oting 257 EPSON AcuLaser C380 0 User's Guide Paper Jam A D Note: If the MP tray opens, remove all the paper and then close the MP tray. 1. Press the latch on the fr ont cover and op en the cover. 2. Pull up t he blue tabs o n both si des of the tran sfer unit, then r aise th e transfe r un it and set it against the pri nter.
Trou blesho oting 258 EPSON AcuLaser C380 0 User's Guide 3. Gently pu ll ou t any sheet s of pa per und er the tr ansfe r unit . 4. Pull do wn the transfer unit and lo ck it.
Trou blesho oting 259 EPSON AcuLaser C380 0 User's Guide Printing a St atus Shee t To confirm the curren t status of t he print er, and that the optio ns are insta lled cor rectly, pri nt a status sheet usi ng the p rinter’ s control panel or the printe r dri ver.
Trou blesho oting 260 EPSON AcuLaser C380 0 User's Guide The Ready light is on but nothing prints The optional product is not availab le The amoun t of a to ner rem aining is not updated (Fo r Windows use rs only) Cause What to do Your comput er may not b e proper ly connected to the printer.
Trou blesho oting 261 EPSON AcuLaser C380 0 User's Guide Print out Prob lems The font ca nnot be printed Printout is garbled Note: If a status sheet does not print correct ly, your pri nter may be damaged. Contact your dealer or a qualifi ed service represen tative.
Trou blesho oting 262 EPSON AcuLaser C380 0 User's Guide Misalignm ent of color s Graphics do no t print corre ctly Transparencies ar e output blank from the MP tray When t here are erro rs whi le prin ting on tr anspa renci es, th e Chec k Transpa rency er ror messa ge is disp layed on the LCD pa nel.
Trou blesho oting 263 EPSON AcuLaser C380 0 User's Guide Color Printing Problems Cannot print in color The printou t color differs wh en printed from different printer s The co lor looks different from what you s ee on th e co mputer s creen Cause What to do Black is selected as the Color setti ng in the printer driver.
Trou blesho oting 264 EPSON AcuLaser C380 0 User's Guide Print Quality Pr oblem s The background is dark or dirty White dots appear in the pr intout Print quality or tone is uneven Cause What to do You may n ot be usi ng the correct type of paper for your printer.
Trou blesho oting 265 EPSON AcuLaser C380 0 User's Guide Half-tone images print unevenly Tone r smu dge s Cause What to do Your paper may be moist or damp. Do not sto re paper in a humid or damp environment. Be sure to use paper that is newly unwrapped.
Trou blesho oting 266 EPSON AcuLaser C380 0 User's Guide Areas are missing in the printed image Completely blank pages are output Cause What to do Your paper may be moist or damp. Thi s printer is sensitive to moisture abso rbed by the paper. The higher the moisture content in the paper, the lighter the p rintout.
Trou blesho oting 267 EPSON AcuLaser C380 0 User's Guide The printed image is light or faint The no n-printe d side of th e page is dirty Cause What to do Your paper may be moist or damp. Do not store your paper in a humid or damp environment. The To ner Save mo de may be on.
Trou blesho oting 268 EPSON AcuLaser C380 0 User's Guide Memo ry Prob lems Print quality decreased Insufficient memory for current task Insufficient memory to print all copies Cause What to do Th.
Trou blesho oting 269 EPSON AcuLaser C380 0 User's Guide Paper H andling Prob lems Paper does not feed properly Problems Using Opt ions To confirm your opt ions a re inst alled cor rectly, print a status shee t. See "Prin ting a S tatus Shee t" on pa ge 205 for de tails .
Trou blesho oting 270 EPSON AcuLaser C380 0 User's Guide Paper does not feed from the option al paper ca ssette Feed jam when using the optiona l paper cassette An installe d option cannot be us ed Cause What to do The paper guides are not se t correctly.
Trou blesho oting 271 EPSON AcuLaser C380 0 User's Guide Correc ting US B Pr oblems If you ar e h aving dif ficulty using p rinter with a USB co nnectio n, see if you r prob lem is listed below , and take any r ecommen ded a ctions. USB connec tions USB cabl es or connecti ons can someti mes be th e sour ce of USB pro blems.
Trou blesho oting 272 EPSON AcuLaser C380 0 User's Guide 2. Click Printing P refer ence s on the shortcut men u that ap pears, then right-click anyw here in the dr iver .
Trou blesho oting 273 EPSON AcuLaser C380 0 User's Guide If EPUSBX: (you r printer na me) is displayed in the “Print to the fo llowing p ort” drop-d own l ist, then the USB printe r de vice driv er and printe r softw are are i nstall ed correctly.
Trou blesho oting 274 EPSON AcuLaser C380 0 User's Guide 3. Click t he Devi ce Manage r tab. If your drivers ar e correctly instal led, EPS ON USB Printer Devices should a ppear on the Devi ce Mana ger me nu.
Trou blesho oting 275 EPSON AcuLaser C380 0 User's Guide If ne ither US B Printer nor you r print er name appe ars un der Othe r devi ces, clic k Ref resh or unpl ug the USB ca ble fr om the p rinter , then plug i t into the pr inter again . Onc e you’ve conf irmed t hat t hese it ems ap pear , pro ceed t o ste p 5.
Trou blesho oting 276 EPSON AcuLaser C380 0 User's Guide Status and Erro r Mes sages You can se e the printe r’s st atus an d erro r me ssages on t he LC D pane l. For m ore inform atio n, see "S tatus and Erro r Messag es" on p age 1 92.
Trou blesho oting 277 EPSON AcuLaser C380 0 User's Guide The print er does n ot print The printer driver or printer that you need to use does not appear in the Printer Setup Utility (Ma c OS 10.
Trou blesho oting 278 EPSON AcuLaser C380 0 User's Guide The font on the printout is di ffer ent from t hat on t he sc reen The printer fonts cannot be installed The edges of te xts an d/ or images are not smooth Cause What to do The PostScript scre en fonts are not installed.
Trou blesho oting 279 EPSON AcuLaser C380 0 User's Guide The printe r doe s not print n o rmally via the USB interface The printe r doe s not print n orm ally via the network inter face Cause What to do For Windows user s only The Data Form at sett in g in t he prin ter ’s Properties i s not se t to ASC II or TBCP .
Trou blesho oting 280 EPSON AcuLaser C380 0 User's Guide An undefined error occurs (M acintosh only) Insufficient memory to print dat a (Macintosh only) For Windows user s only Printing cannot be performed using the network interface.
Custom er Sup port 281 EPSON AcuLaser C380 0 User's Guide Appendi x A Customer Support Contacting Cust omer Supp ort Before Co ntacti ng Epson If your Ep son prod uct is not op erat ing pr operly.
Custom er Sup port 282 EPSON AcuLaser C380 0 User's Guide Internet URL http:// www.epso n.com. au Access the Epson Austr alia Wor ld Wide Web page s. Wort h taking your mod em here for the occasiona l surf! Th e site provi des a do wnload are a for dr ivers, Ep son cont act poin ts, new product inform ation a nd te chnical support (e-m ail).
Custom er Sup port 283 EPSON AcuLaser C380 0 User's Guide Help for Users in Thailand Contact f or info rmati on, suppo rt, and servi ces are: World Wide Web (http://www.ep son.co.th) Informati on on pr oduct spe cificati ons, dr ivers for d ownload , Frequ ently Asked Questi ons (FAQ), and e-mai l are avail able.
Custom er Sup port 284 EPSON AcuLaser C380 0 User's Guide Epson Hotline ❏ Sales e nqui ries and pr oduct inform ation ❏ Technical suppo rt Epson Service Cente r Help for Users in Hon g Kong To obt ain tech nical s uppor t as w ell as oth er afte r-s ales servi ces, users ar e welc ome to contact Epso n Hong Kong Limit ed.
Custom er Sup port 285 EPSON AcuLaser C380 0 User's Guide Internet Home Page Epson Hon g Kong has esta blishe d a local home page in both Ch ines e and Engl ish on the Internet to provid e users .
Custom er Sup port 286 EPSON AcuLaser C380 0 User's Guide Epson Helpde sk ❏ Sales e nqui ries and pr oduct inform ation (I nfoli ne) ❏ Enquiri es on rep air servi ces & w arran ty, prod u.
Custom er Sup port 287 EPSON AcuLaser C380 0 User's Guide Toll Free Telepho ne Support To learn mo re abo ut Epson pr oducts or to avail serv ice suppo rt, plea se call 16 00 440 011. This is a toll-fr ee numb er and can be accesse d (9 A .M to 9 P.
Techni cal Sp ecif icat ions 28 8 EPSON AcuLaser C380 0 User's Guide Appendi x B Technical Specifications Pape r Since th e qualit y of any p articu lar br and or type of paper may be changed by the manufact urer at a ny time, E pson canno t guarant ee the quality of any type of p aper.
Techni cal Sp ecif icat ions 28 9 EPSON AcuLaser C380 0 User's Guide Paper that should not be used You canno t use t he fol lowing pape r in this printe r.
Techni cal Sp ecif icat ions 29 0 EPSON AcuLaser C380 0 User's Guide Printable area 4-mm mi nimum m arg in on a ll sid es. (The p rin table wi dth sh ould be 207. 9 mm or less.) Note: ❏ The printab le area varies, depending on the emulation mode in use.
Techni cal Sp ecif icat ions 29 1 EPSON AcuLaser C380 0 User's Guide *1 Epson AcuLas er Resol ution Impr ovement Tech nology *2 Prin ting spee d var ies by p aper so urce or other conditi ons. Environmental * The rec ommend ed environ ment is 15 to 28°C (59 t o 82°F) and 20 to 7 0% RH.
Techni cal Sp ecif icat ions 29 2 EPSON AcuLaser C380 0 User's Guide Mech anic al Electrica l * Values repres ent po wer con sumption whil e all o peration s are compl etely s uspende d.
Techni cal Sp ecif icat ions 29 3 EPSON AcuLaser C380 0 User's Guide Europea n mo del: Austra lian mo del: Lase r safety This printe r is c ertified as a Clas s 1 laser produc t un der the U.
Techni cal Sp ecif icat ions 29 4 EPSON AcuLaser C380 0 User's Guide Interfaces USB interface USB 2 .0 Hi gh S peed mode Note: ❏ Only computers equipped wi th a USB connector and running Mac OS 9.x or X and Windows XP, XP x64, Me, 98, 2000, Server 2003, or Server 2003 x64, support the USB interface.
Techni cal Sp ecif icat ions 29 5 EPSON AcuLaser C380 0 User's Guide Options and Consumable Products Option al paper casse tte un it * Thi s produc t confor ms to CE m arking requir ements in acco rdance with EC Directi ve 89/336/ EEC.
Techni cal Sp ecif icat ions 29 6 EPSON AcuLaser C380 0 User's Guide Duplex Unit * This product co nform s to CE ma rking req uirem ents in a ccorda nce with E C Direc tive 89/33 6/EEC. Mem ory mod ule s Make s ure that DIMM you purch ase is compatibl e wit h EPSON prod ucts.
Techni cal Sp ecif icat ions 29 7 EPSON AcuLaser C380 0 User's Guide * Thi s produc t confor ms to CE m arking requir ements in acco rdance with EC Directi ve 89/336/ EEC. Fuser unit * Thi s produc t confor ms to CE m arking requir ements in acco rdance with EC Directi ve 89/336/ EEC.
Index 298 EPSON AcuLaser C380 0 User's Guide Numerics 1239X menu , 190 A AUX menu , 181 Available paper , 288 C Canceling pr inti ng , 210 , 276 from pri nter dri ver (Mac intosh) , 145 from pri .
Index 299 EPSON AcuLaser C380 0 User's Guide Consumables Informat ion Tab (Macintosh) , 14 1 Getting pr inter simple st atus (Windows) , 81 Getting pr inter status detail s (Windo ws) , 82 Instal.
Index 300 EPSON AcuLaser C380 0 User's Guide M Maintenance consumables , 228 , 233 , 238 printer , 242 printer (i nside of the pri nter) , 242 Memo ry mo du le how to ins tall , 220 how to remove.
Index 301 EPSON AcuLaser C380 0 User's Guide cleaning ( inside of t he pri nter) , 242 consumable products , 24 electri cal , 292 environmental , 291 general , 290 How to a djust col or reg istra.
Index 302 EPSON AcuLaser C380 0 User's Guide R Relocating the pr inter , 244 Reserve job data , 203 Reset menu , 179 Resizing page Resizing pag es by a specifie d percent age (Windows) , 58 Resiz.
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