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Epson A cuLaser ® CX1 1N/CX1 1NF Basics Guide Basic.book Page 1 Monday, A ugust 22, 2005 12:35 PM.
2 Copyright Notice All rights reserved. No part of this publication may be reproduc ed, stored in a retrieval system, o r transmitted in any form or by any means, elec tronic, mechanical, phot ocopying, recording, or ot herwise, without the prior written permission of Seiko Epson Corporation.
Contents 3 Contents 1 Introduction About Your Documentation ............................................................................5 About Your Software .......................................................................................6 2 Handling Paper and Originals Loading Paper .
4 Contents Printing a Status Sheet .................................................................................. 76 Canceling Printing, Sca nning, or Copying .................................................... 77 7 Maintenance Identifying the Product Parts .
Introduction 5 Introduction 1 With your Epson AcuLaser ® CX11N you can print, copy, and scan. If you have the CX11NF, you can also fax. This chapter de scribes the documentation and software that is included with your product. About Your Documentation This Basics Guide tells you how to use your Epson Ac uLaser CX11N.
6 Introduction Note: Notes contain important information abou t your product. Tip: Tips contain hint s for better printing, sca nning, copying, and faxing (CX11NF only). About Your Software The CD-ROMs that came with your Epson AcuLaser CX11N include all the software you need for printing, sca nning, copying, and faxing.
Handling Paper and Originals 7 Handling Paper and Originals 2 This chapter describes how to load paper, se lect paper types, and place originals on the document table for scanning and copying. Loading Paper You can load paper in the MP (m ulti-purpose) tray or the op tional paper cassette tray.
8 Handling Paper and Originals 3. Load a stack of paper in the center of the tray with the short edge first and the printable surface facing up. Pinch the knob and the paper guid e together and slide them against the right side of the stack for a snug fit.
Loadin g Paper 9 Using the Optional 500-Sheet Paper Cassette Unit Follow these steps to load paper into the optional Paper Cassette Unit: 1. Pull out the optional paper cassette. 2. Pinch the knob in the front as yo u slide the paper guides outward. Basic.
10 Handling Paper and Orig inals 3. Align th e edges of your paper stack, then lo ad it in the center of the cassette with the short edge first and the printable surface facing up. Note: When loading paper, do not exceed the m aximum stack height marker ins ide the paper guide.
Loading Paper 11 5. Slide the cassette back in. Note: After loading paper, pre ss the Setup button on the control panel, press the r button to select Printer Settings , press the d button to select Tr ay Menu , and match the LC Tray Size and LC Type settings (Lower Cassett e) with the loaded paper size.
12 Handling Paper and Orig inals Selecting Your Paper Source You can specify a paper source manually or set up automatic paper source detection (recommended).
Selecting a Paper Tray 13 Note: You cannot copy onto coate d paper, thick paper, or special paper such as postcards or envelopes. MP Tray The MP tray can hold the following types and sizes of paper.
14 Handling Paper and Orig inals Paper Cassette Unit The optional Paper Cassette Unit can hold the following types and sizes of paper. Placing Originals for Copying and Scanning You can place originals on either the docu ment table or the Auto Document Feeder (CX11NF only), depending on the type of the original.
Placing Originals for Copying and Scanning 15 Placing Originals on the Document Table Before scanning or copying, ma ke sure the transportation lo ck on the left side of the document table is set to the unlock position. Always keep the document table clean.
16 Handling Paper and Orig inals Placing Large or Thick Originals (CX11N Only) When you scan large or thick originals, you can remove the document cover. Just open it and pull it straight up. If you need to press the document flat while you copy or scan it, do not press too hard and be careful not to move it.
Placing Originals for Copying and Scanning 17 Placing Originals in the Auto Document Feeder (CX11NF Only) The ADF can hold the following types and sizes of paper. 1. Slide the edge guides all the way outward. 2. Arrange your originals so the page you want scanned or copied first is on the top of the stack.
18 Handling Paper and Orig inals Basic.book Page 18 M onday, August 22, 2005 12:35 PM.
Printin g 19 Printing 3 You can print documents using Windows or Macintosh OS X 10.2.4 to 10.4.x. This chapter tells you how to se lect print settings, print, and monitor your print job.
20 Printing 2. Make sure EPSO N AL-CX11 Advanced is selected. 3. Click the Properties or Preferences button. (If you see a Setup , Printer , or Options button, click it. Then click Properties or Preferen ces on the next screen.) You see the Basic Settings window: 4.
Printing in Windows 21 6. Make sure the Paper Type and Paper Size settings match the paper you’ve loaded. 7. Select your document or image orientation. 8. To print double-sided, select Duplex (Manual) . 9. Click OK . 10. At the Print window, click OK or Print to start printing.
22 Printing Note: This screen may vary in appeara nce dependin g on your op erating system. 4. Select the most appropriate setting from the predefined se ttings list for the type of document or image you want to print. Other settings—such as Resolution , Screen , and Color Management are—set automatically.
Printing in Macintosh 23 8. Click OK . 9. At the Print window, click OK or Print to start printing. Printing in Macintosh See these sections for instructions on selecting printer settings in Mac OS X:.
24 Printing 6. Open the File menu and select Print . You see a window like this one: 7. Select AL-CX11 from the Printer pop-up menu. 8. Select Printer Settings from the pop-up menu. 9. Make sure the Paper Type and Paper Size settings match the paper you’ve loaded.
Printing in Macintosh 25 11. Choose a printing resolution from th e Resolution pop-up menu (either Fast [300 dpi] or Fine [600 dpi]). Note: For more info rmation about printer settings, click the ? button.
26 Printing You see a screen like this: If necessary, you can do one of the fo llowing while monitoring the progress of your print job: ■ Click the print job, then click Delete to delete it ■ Click the print job, then click Hold to pause printing ■ Click a print job marked “Hold” and click Resume to resume printing 16.
Printing in Macintosh 27 3. Select Advanced . A prede fined settings list appears to the right of the radio buttons. 4. Select the most appropriate setting from the predefined list for the type of document or image you want to print. Other settings such as Resolution , Screen , and Color Management are set automatically.
28 Printing 5. Click More Settings . The following window appears: Note: For more info rmation about printer settings, click the ? butt on. 6. Select Color or Black as the Color setting. 7. Choose a printing Resolution (either Fast [300 dpi] or Fine [600 dpi]).
Using Epson Status Monitor 3 29 Using Epson Status Monitor 3 Epson Status Monitor 3 lets you monitor printing and displays information about your paper and toner status.
30 Printing 3. Click EPSON Status Moni tor 3 . You see a window like this: You can monitor printer status and see info rmation on toner levels, paper levels, and the remaining life of the photoconductor. Note: This screen may vary depending on your operating system version.
Using Epson Status Monitor 3 31 2. Select Printer Settings from the pop-up menu, then select the Utility tab. 3. Click your printer’s icon. You see a window like this: Click your printer’s icon Basic.
32 Printing You can monitor printer status and see info rmation on toner levels, paper levels, and the remaining life of the photoconductor. Note: This screen may vary depending on your operating system version. Canceling Printing If you need to cancel printing, follow the steps for your operating system below.
Canceling Pr inting 33 Macintosh To cancel printing, open the Printer Setup Utility (Mac OS ® X 10.3 or 10.4) or Print Center (Mac OS X 10.2) and double-click yo ur printer in the print queue. Then select Delete Job from the jobs menu. After the last page is output to the tray, the Print (green) light turns on.
34 Printing Basic.book Page 34 M onday, August 22, 2005 12:35 PM.
Copying 35 Copying 4 This chapter describes how to make basic co pies, customize setting s for special copy jobs, and cancel copying, if necessary. Basic Copying Follow these steps to make a basic copy: 1. Make sure the product is turned on and paper is loaded.
36 Copying Caution: Do not turn off th e power or press another mode button d uring copying; otherwise your copy may be incorr ect. Canceling Copying To cancel a copy job in progress, press the y Cancel button. The LCD screen displays Cancel Print Job and the copy job is canceled.
Customizing Copy Settings 37 3. Press the l or r button several times until your desired paper size is displayed. For the MP tray, you can select a paper size from MP A4 , MP B5 , MP LGL , and MP LT . For the paper cassette unit, the paper size loaded in the cassette is displayed ( LC A4 or LC LT ).
38 Copying Adjusting the Contrast You can adjust the image contra st by selecting from 7 leve ls (–3 to 3). The higher the level, the greater the contrast . When you lo wer the contrast , the difference in dark and light areas decreases. The default level is 0.
Customizing Copy Settings 39 3. Press the l or r button to select a zoom ratio. The following zoom ratios are available: Or specify an enlargement or reduction percentage between 25% and 400% using the numeric keypad.
40 Copying Copying 2 Pages on One Sheet You can copy two pages of a single-sided document and the CX11N automatically reduces them to fit on one sheet. Note: When yo u use 2 Pages per Sheet you must set the Zoom to 100%. 1. Make sure that the product is in Copy mode.
Customizing Copy Settings 41 Resetting the Copy Settings There are two ways you can reset the settings to their default values. The first is by pressing and holding the Reset button. The LCD screen returns to the initial display. Note: Pressing and holding the Reset button resets settings for all modes.
42 Copying Basic.book Page 42 M onday, August 22, 2005 12:35 PM.
Scanning 43 Scanning 5 This chapter describes how to scan an image using EPSON Scan (either as a standalone program or through any TWAIN -compliant application) or the control panel on the product. Starting EPSON Scan If you want to scan an image and save it directly to a file, you can start EPSON Scan as a “standalone” program.
44 Scanning Professional Mode is best when you want to preview your image and make extensive, detailed corrections to it before scanning. You can sharpen, color correct, and enhance your image with a full array of tools, including color restoration.
Starting EPSON Scan 45 2. The default mode when you first start Ep son Scan is Home Mode. If you want to change to Office or Professional Mode, select the mode from the Mode menu. The EPSON scan window changes. 3. See page 46 to select your scanning settings.
46 Scanning Selecting EPSON Scan Settings Follow the steps in these sections to select EPSON Scan settings. See: ■ “Selecting Basic Settings” on page 47 ■ “Selecting the Scan Resolution” o.
Selecting EPSON Scan Settings 47 Selecting Basic Settings When you start EPSON Scan in Home or Professional Mode, you see the main EPSON Scan window: Home Mode Office Mode Basic.
48 Scanning Before you scan your document or photo, you need to select these basic settings: ■ Original settings. These tell EPSON Scan the type of document or photo you are scanning. ■ Destination settings. These tell EPSON Scan how you plan to use your scanned image so it can select the correct de fault resolution (scan quality) for you.
Selecting EPSON Scan Settings 49 Office Mode: Click the Color , Grayscale , or Black & White button to select the colors in the original. Professional Mode : Click the arrow to open the Document Type list and select Reflective (for scanning a document or photo).
50 Scanning Selecting the Scan Resolution In Home Mode, you can change the resolution only if you select Other as the Destination setting. In Office Mode, you can select the resolution you want at any time. In Professional Mode, you can select the resolution you want at any time.
Selecting EPSON Scan Settings 51 example, if the resolution is 300 dpi (dots per inch), but you will increase the image size by 200% in an image-editing program, change the Resolution setting to 600 dpi in EPSON Scan. Click the arrow next to the Resolution list and select the number of dots per inch at which you want to scan.
52 Scanning Follow these steps to preview your image( s) in Home, Office, or Professional Mode: 1. Click the Preview button toward the bottom of the EPSON Scan window. If you want to check or change the prev iew type, click the arrow next to the Preview button, if it is available.
Selecting EPSON Scan Settings 53 2. If you are viewing the Thum bnail preview, you can do th e following to adjust the image(s): ■ To zoom in on an image, double-click its thumbnail, or click the thumbnail and then click the Full Size tab near the top of the Preview window.
54 Scanning Adjusting the Scan Area (Marquee) A marquee is a moving dotted line that appe ars on the edges of your preview image to indicate the scan area. You can move the marquee, adjust its size , and create multiple marquees on one image (Normal preview only) to scan differe nt image areas in separate scan files.
Selecting EPSON Scan Settings 55 3. Do one of the following to adjust the marquee: ■ To move the marquee, position your cursor inside the marquee. The pointer becomes a hand. Click and drag the marquee to the desired location. ■ To resize the marquee, position your cu rsor over the edge or corner of the marquee.
56 Scanning Adjusting the Color and Other Image Settings Once you have previewed your images and adjusted the scan area, you can modify the image quality, if necessary. EPSON Scan offers a variety of settings for improving color, sharpness, contrast, and ot her aspects affecting image quality.
Selecting EPSON Scan Settings 57 Contrast Home, Office , and Professional: Adjusts the difference bet ween the light and dark areas of the overall image. In Home Mode, click the Brightness button to access the Contrast setting. In Professional Mode, click the Image Adju stment button to access the Contrast setting.
58 Scanning Note: To view the red, green, an d blue levels at particular points in your preview image as you make adjustments, cl ick the densitometer icon in the pre view window and click an image area.
Selecting EPSON Scan Settings 59 Selecting the Scan Size You can scan your images at th eir original size, or you can reduce or enlarge their size as you scan them.
60 Scanning For instructions on previewing your image( s), see page 51. Then fo llow these steps to select the Target Size setting: 1. You can choose a predefined sc an s ize from the Target Si ze list. Click the arrow in the list and select the size you want.
Selecting EPSON Scan Settings 61 3. In Professional Mode, you can fine-tune the size using additional tools. Click the + (Windows) or (Macintosh) next to Ta rget Size to display these tools: ■ To size your image by a certain percentage, adjust the Scale value.
62 Scanning What happens after you scan depends on how you started your scan: ■ If you started your scan by running EPSON Scan as a standalone program, you see the File Save Settings window. This lets you select the name and location of your saved scan files.
Selecting EPSON Scan Settings 63 Selecting File Save Settings When you finish your scan directly from EPSON Scan, you see th e File Save Settings window. Note: If the Show this dialog box before next scan check box is cleare d, the File S ave Settings window does no t appear automatically.
64 Scanning 3. Select a file format as described in th e following table. Depending on the format, the Options button may be available fo r making detailed settings. Format (File Extension) Explanation BITMAP (*.BMP) (Windows only) A standard image file format for Windows.
Using the Control Panel Buttons 65 4. The checkboxes at the bottom of the window give you these options: ■ Overwrite any files with the same name Select this option if you want to reuse the selected file name and location and overwrite previous files with the same names.
66 Scanning The following table shows the settings and options for each scan mode. Scanning Follow these steps to scan: 1. Connect the CX11N to your computer with a USB cable or a network cable as described in your Setup Guide .
Using the Control Panel 67 Using the Control Panel 6 You can use the CX11N as a printer, copier, and scanner. If you have the CX11NF you can fax as well. You can use the control panel to do all of these things, customize the way the CX11N works and print a status sheet that lists the current settings.
68 Using the Control Panel Print Mode When the CX11N is in Print mode, the Prin t light (green) is on and the following screen appears: Print mode is automatically selected when you turn on the CX11N and you return to it when you exit other modes. Copy Mode To copy, press the Copy button.
Accessing the Mode Menus 69 Fax Mode To fax, press the Fax button. When the CX11NF is in Fax mode, the following screen appears: Note: While sending or re ceiving a fax, you cannot scan or print with the CX1 1NF. Scan Mode To scan, press the Scan button.
70 Using the Control Panel Accessing the Setup Menu You can use the Setup menu to access a va riety of submenus so you can customize settings for copying, faxing, scanning, and printing. Tip: In general, you should select all you r print settings from the printer driver, since they override Setup menu settings.
Accessing the Setup Menu 71 To go back a level, press the l button. The ✽ asterisk mark appears next to the selected value. You can select the following settings from the Setup menu. 4. To exit Setup mode. ■ Press the Copy , Fax , or Scan button to switch to the corresponding mode.
72 Using the Control Panel Press the u or d button to select an item. Press the r button to print a sheet or font sample. 1 Appears only when the network interface board is installed 2 Display only Tr.
Accessing the Setup Menu 73 Setup Menu This menu lets you select various basic co nfiguration settings and select the LCD screen language. MP Type Plain, SemiThk (Semi-thick), Letterhead, Recycled, Color, Trnsprncy (Transparency), Labels Select the paper type you loaded in the MP tray.
74 Using the Control Panel Reset Menu This menu lets you cancel printing and reset the printer settings. LCD Contrast 0 to 15 Adjusts the contrast of the LCD screen. Use the u and d buttons or the numeric keypad to set the contrast between 0 (lowest contrast) and 15 (highest contrast.
Accessing the Setup Menu 75 USB Menu These settings control communication be tween the CX11N and the computer when they are connected using a USB interfac e.
76 Using the Control Panel Copy Settings To access this menu, press the Setup button, press the u or d button to select Copy Settings , then press the r button.
Canceling Printi ng, Scanning, or Copying 77 Canceling Printing, Scanning, or Copying You can cancel printing, scanning, or copying, using the y Cancel button or the Reset menu. Using the Cancel Button The y Cancel button is the quickest and easiest way to cancel printing, scanning, or copying.
78 Using the Control Panel Basic.book Page 78 M onday, August 22, 2005 12:35 PM.
Maintenance 79 Maintenance 7 This chapter describes the parts of the product, how to replace the toner cartridges and photoconductor, how to clean the CX11N, and how to order more toner.
80 Maintenance Cover F Handle AC inlet Cover E USB connector Network interface connector Telephone interface connectors (CX11NF only) Cleaner cover Fuser Paper guides (MP tray) Photoconductor access lever Photoconductor Cleaning knob access lever Toner cartridge Basic.
Consumable Replacement Messages 81 Consumable Replacement Messages When you see the following messages in the LCD screen or in the EPSON Status Monitor 3 window, you need to replace the indicated unit.
82 Maintenance Replacing a Toner Cartridge When a toner cartridge is empty, a message appears on the LCD screen indicating which toner cartridge needs to be replaced.
Replacing a Toner Cartridge 83 Changing a Low Toner Cartridge 1. Make sure the CX11N is turned on, then press the Setup button. The Setup light turns on and the LCD screen displays Setup Mode for a few seconds, then changes to the Setup menu screen. 2.
84 Maintenance 3. Push up the lock lever on the ri ght to unlock the toner cartridge. 4. Pull out the toner cartridge. 5. Remove the new toner cartridge from it s package and gently shake it as shown below. Warning: Do not touch the tone r. Keep the toner away from your eye s.
Replacing a Toner Cartridge 85 6. Hold the tag and gently pull the toner seal upward and remove it. 7. Insert the toner cartridge with the arrow ma rk fa cing you. Push it all the way into its slot, pushing on both sides evenly, until it stops securely.
86 Maintenance 9. Close cover A. 10. Check for toner messages on the LCD scr een. If another toner cartridge needs to be replaced, you see another error message.
Replacing the Photoconductor 87 Removing and Replacing the Photoconductor 1. Make sure the CX11N is turned on. 2. Remove any paper loaded in the ADF (CX11NF only). 3. Slowly flip back the scanner until it stops. 4. Close the output tray extension. Basic.
88 Maintenance 5. Lift up cover B. 6. Pull up the orange lever inside cover B. Basic.book Page 88 M onday, August 22, 2005 12:35 PM.
Replacing the Photoconductor 89 7. Lift out the photoconductor using its handle. 8. Remove the new photoconductor from its package and pull off the protective sheet. Caution: Do not touch the belt on the top of the photoconductor or th e blue area; otherwise, print qualit y may decrease.
90 Maintenance 9. Hold the photoconductor by its handle an d insert it into the slots marked with blue arrows inside the CX11N. Push it in until it clicks into place.
Cleaning the CX11N 91 11. Slide out and flip op en the output tray e xtension, if necessary. 12. Slowly push down the scanner to its original position. Cleaning the CX11N If the CX11N’s outer case is dirty or dusty, turn off the CX11N and clean it with a soft cloth moistened with mild detergent.
92 Maintenance Cleaning the Pickup Roller 1. Open the MP tray cover and remove any loaded paper. 2. Gently wipe the pickup roller inside the MP tray with a moistened cloth.
Cleaning the CX11N 93 Cleaning the Print Head If there are white vertical lines, yo u will need to clean the print head. 1. Pull off the cleaner cover from the right side of the CX11N. 2. Open cover A. 3. Pull forward on the blue lever inside of the CX11N.
94 Maintenance 4. Grasp the blue cleaner slowly and move it out and in once. Note: Move the cleaner all the way out and in; oth erwise, the CX11N may not be cleaned completely. 5. Push in the blue lever ins ide the CX11N. 6. Close cover A and replace the cleaner cover.
Cleaning the CX11N 95 Cleaning the Exposure Window and Document Table If you notice a decrease in scan or copy quality, clean the exposure window. You can use a soft dry cloth to clean the document table. Caution: Do not spray cleaning solution on the document table glass or the exposure window or you will damage the CX11N.
96 Maintenance Cleaning the ADF Pickup Rollers (CX11NF Only) If the Auto Document Feeder fails to feed paper, open th e ADF cover on the left side. Then close the cover and wipe th e rollers with a soft moist cloth to remove paper dust. Pickup rollers Basic.
Ordering Parts Online 97 Ordering Parts Online The CX11N lets you know when you n eed new toner cartridges or a new photoconductor. To order toner cartridges or a ph otoconductor online, click the Order Online button in the EPSON Status Monitor 3 window or in the printer driver Basic Settings window.
98 Maintenance If you prefer to order by ph one, use these product codes. Toner Recycle Program Save with the Epson Toner Recycle Program! Go to www.epson.com/recycle for pr ogram details and to print a free pre-addressed shipping label for recycling your old toner cartridges.
Solving Problems 99 Solving Problems 8 Your CX11N displays status and error messages on its LCD screen. This chapter tells you how to respond to these and troubleshoot other problems you may encounter. Status and Error Messages Not every message displayed on the LCD sc reen indicates a problem; some just inform you of the current CX11N status.
100 Solving Problems Check Paper Size The paper size setting is diffe rent from the size of the loaded paper. Loa d the correct size of paper in the spec ified paper source. To clear this error, select Clear Warning from Reset . See page 73 for instru ctions.
Status and Error Messa ges 101 Offline The CX11N is not ready to print. Press the x B&W Start or x Color Start button. Optional RAM error Turn off the CX11N , check if the optional memory is installe d correctly, and turn it on again. If the error occurs again, contact Epson as descri bed on page 128.
102 Solving Problems Printing Problems Operation Problems Problem Solution The Print light doe s not turn on • Turn off the CX11N, connect the power cord securely to the CX11N and the electrical outlet, and turn it back on. • The electrical outlet may be controlled by a switch or automatic timer.
Printing Problems 103 Print Quality Problems Problem Solution The printout background seems dark or speckled • You may not be us ing the correct type of pap er for the CX11N. If the surface of your paper is too rough, printed characters may appear distorted or broken .
104 Solving Problems Miscellaneous Printing Problems Problem Solution You cannot print in color •I f Black is selected as the Color se tting in the printer driver, change the setting to Color . • The color setting in the applicat ion you are using is not appropriate for co lor printi ng.
Scanning Problems 105 Scanning Problems Operation Problems If you have problems scanning check your: ■ Interface connections. ■ Computer setup and soft ware installation. ■ Software instructions for scanning steps. Check the Setup Guide to see if you set up your CX 11N correctly.
106 Solving Problems Problems Using the Scanning Software Scan Quality Problems Problem Solution You cannot start EPSON Scan • Make sure the CX11N is tu rned on. • Turn off the CX11N an d your computer, and check the connection between them. • Make sure the CX11N is selecte d in your application software.
Scanning Problems 107 The image is distorte d or blurred • Make sure the docu ment is flat against the docume nt table. • Do not move the docu ment while scanning. • Change the Display Gamma setting for your output device, such as a monitor or the CX11N, in th e Configuration window.
108 Solving Problems Color Matching Problems Poor char acter recognition during OCR (optical character recognition) scanning • Make sure th e document is perfectl y aligned on the docume nt table. Align the vert ical and hori zontal lines with the scales at the top and side of the do cument.
Copying Problems 109 ADF Scanning Problems (CX11NF Only) Copying Problems Operation Problems Copy Quality Problems Problem Solution You cannot scan using the Auto Document Feeder •S e l e c t Office Mode or Professional Mode in EPSON Scan. • Make sure ADF is selected as the Docume nt Source sett ing in EPSON Scan.
110 Solving Problems ADF Copying Problem s (CX11NF Only) Copies are blank, or images are missing or faded • The sealing tape may still be in the toner cartridg e. Remove the toner cartridge, pull out the sealing tape, and reinstall the tone r cartridge as describ ed on page 82.
Paper Handling Problems 111 Paper Handling Problems If paper jams, see page 112. Problem Solution Paper does not feed properly • The paper guides may not be set correctly. Make sure the paper guides in all the cassettes ar e set in the correct paper size positions.
112 Solving Problems Clearing Jammed Paper If paper becomes jammed, the Print light tur ns off and the red Error light turns on. The LCD panel and EPSON Status Monitor 3 display error messages that indicate the cover area affecting the paper jam. See the corresponding sections here for the cover letter indicated in the error messages.
Clearing Jammed Paper 113 Removing Jams From Cover C Note: Before lifting up the scann er, make sure that the document cover is closed. 1. Flip back the scanner. Warning: Do not touch the lever under the scanner or the document cover may fall down, damaging the CX11N and causing injury.
114 Solving Problems 2. Open cover C. 3. Lift up the two green levers on the fuser to unlock the guide. Basic.book Page 114 Mond ay, August 22, 2005 1 2:35 PM.
Clearing Jammed Paper 115 4. Flip up the guide using the green tab and gently pull out any sheets of paper. Be careful not to tear the jammed paper. Warning: Be careful not to touch the fu ser, which is marked CAUTION HIGH TEMPERATURE , or the surrounding areas.
116 Solving Problems Removing Jams From Cover E 1. Open cover E on the back of the CX11N. 2. Gently pull out any paper with both hand s. Be careful not to tear the jammed paper.
Clearing Jammed Paper 117 Removing Jams From Cover F Note: Before raisin g the scanner, m ake su re the document cover is closed. 1. Flip back the scanner. Warning: Do not touch the lever under the scanner or the document cover may fall down, damaging the CX11N and causing injury.
118 Solving Problems 2. Open cover C, then pull up the two green levers on the fuser to unlock the guide. 3. Open cover E on the back, then open cover F.
Clearing Jammed Paper 119 4. Gently pull out paper with both hands. Be careful not to tear the jammed paper. 5. Close cover F and cover E. 6. Push down the two green levers on the fuser, then close cover C. 7. Lower the scanner to its original positio n.
120 Solving Problems Removing Jams From the MP Tray 1. Open the MP tray cover and remove any loaded paper. 2. Gently pull out any sheets of paper that have fed part way into the product.
Clearing Jammed Paper 121 4. Open and close cover A to clear the error message. Removing Jams From the Optional Paper Cassette and Cover G 1. Pull out the paper cassette fr om the optional paper cassette.
122 Solving Problems 2. If you find any jammed pa per inside, gently pull it out. 3. Push in the paper cassette. If the jammed paper is not visible in side the optional paper cassette, or to check if there is any jammed paper inside cover G, go to step 4.
Clearing Jammed Paper 123 5. Gently pull out any paper with both hands. Be careful not to tear the jammed paper. 6. Close cover G. Removing Jammed Transparencies From the MP Tray 1. Open the MP tray cover and remove all the loaded transparencies. Basic.
124 Solving Problems 2. Open cover E on the back and gently pull out any transparencies with both hands. Be careful not to tear the jammed transparency.
Clearing Jammed Paper 125 5. Open and close cover A to clear the error message. Removing Jams From the Auto Document Feeder 1. Open the Auto Document Feeder cover. 2. Gently pull out any paper with both hands. Be careful not to tear the jammed paper. If you cannot pull out the jammed paper, go to step 3.
126 Solving Problems 3. Roll the knob counterclockwise to help remove any jammed paper. 4. Close the Auto Document Feeder cover. Basic.book Page 126 Mond ay, August 22, 2005 1 2:35 PM.
Printing a St atus Sheet 127 Printing a Status Sheet To check the current status of the CX11N, and make sure options are installed correctly, print a status sh eet using the control panel. 1. Make sure the CX11N is turned on. 2. Open the stopper on the e xtension tray.
128 Solving Problems Where To Get Help Epson provides technical assistance 24 ho urs a day through the electronic support services and automated telephone services listed in the following table. To speak to a technical supp ort representative, dial: ■ Toll-free: (800) 556-6025 , 6 AM to 6 PM , Pacific Time, Mon day through Friday.
Where To Get Help 129 You can purchase genuine Epson toner cartr idges and paper from an authorized Epson reseller. To find the neares t reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.e psonstore.com (U.S. sales only).
130 Solving Problems Basic.book Page 130 Mond ay, August 22, 2005 1 2:35 PM.
Notices 131 Notices 9 This chapter describes the system requirements for your computer when using the AcuLaser CX11N/CX11NF, important safety information, regulatory not ices, and your warranty.
132 Notices Important Safety Instructions WARNING: The cords included with this prod uct contai n chemicals, including lead, known to the State of Califo rnia to cause birth defect s or other reprodu ctive harm. Wash hands after handling. ( Posted in accord ance with Proposition 65 in Cal.
Important Safety Instr uctions 133 ■ Avoid using outlets that other appliances are plugged into. ■ Use the type of power source indicated on the la bel. If you are not sure of the type of power available, consult your dealer or local power company.
134 Notices ■ Never spill liquid of any kind on the CX11N. ■ Except as specifically explained in the docume ntation, do not at tempt to service this product yourself. Opening or r emoving those covers that are marked Do Not Remove may expose you to dangerous voltage points or other risks.
Important Safety Instr uctions 135 Internal Laser Radiation Label Max. Average Radiation Powe r: 5 mW at laser aperture Wavelength: 770 to 795 nm This is a Class III b Laser Diode Assembly that has an invisible laser beam. The printer head unit is NOT A SERVICE ITEM, therefore, the printer head unit shou ld not be opened under any circumstances.
136 Notices Minimizing the Risk To minimize the risk of exposure to ozone, avoid the following conditions: ■ Use of multiple laser prin ters in a confined area ■ Operation in conditions of extreme.
FCC Compliance Statement 137 FCC Compliance Statement For United States Users 1. This equipment complies with Part 68 of th e FCC rules and the requirements adopted by the ACTA. On the top of FAX MODEM board of this eq uipment is a label that contains, among other information, a product identifier in the format US: BKMMM00B EU-96.
138 Notices transmission, the date and time it is sent and an iden tification of the business or other entity, or other individual sending the message and the telephone nu mber of the sending mach ine or such business, other entity, or individual.
Epson America, Inc. Limited Warranty 139 equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistica l basis as requ ired by 47CFR §2.
140 Notices toner cartridg es or third party parts, components, or peri pheral devices added to the Epson product after its shipment from Epson, e. g., dealer or user-added boards or components.
Index 141 Index A Accessories ................. ................. 128 C Cable, printer ..................... ........ 131 Canceling copying ................... ............... 77 printing ................... ............... 77 printing (Macintosh) ...
142 Index E Epson Help .................... ................. 128 Store .................... ................. 129 warranty .................. ..139 to 140 EPSON Scan Basic Settings .......................... 47 color, adjusting ............. ........
Index 143 Moiré .................... ......................107 MP tray available paper ........................13 loading paper ....... ..................... 7 N Number of copies ..........................36 O Office Mode description ................
144 Index finishing scan .......................... 61 image settings .......... ............... 56 marquee, adjusting ................ . 54 previewing .................... .......... 51 resolution ....... ........................ 50 scan area .......
Een belangrijk punt na aankoop van elk apparaat Epson AcuLaser CX11NF (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Epson AcuLaser CX11NF heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Epson AcuLaser CX11NF vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Epson AcuLaser CX11NF leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Epson AcuLaser CX11NF krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Epson AcuLaser CX11NF bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Epson AcuLaser CX11NF kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Epson AcuLaser CX11NF . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
