Gebruiksaanwijzing /service van het product LifeBook S7220 van de fabrikant Fujitsu
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User’ s Guide Lear n how to use y our Fujitsu Lif eBook S7220 notebook.
Copy right and T rademark Inf ormation Fujitsu Comput er Systems Corpo ration has ma de every effort to en sure th e accuracy and comp leteness of thi s document; h owever, a s on going develop ment efforts are con tinually improv ing the capabi lities o f our produ cts, we c annot gu arante e the accur acy of the co ntent s of this document.
The DVD player found in som e models of the LifeBook notebo ok incorporat es copyright protection tec hno logy that is protected by method claim s of certa in U.S. pa tents an d other in tellectual property rig hts owne d by Macr ovision Cor poration and other rights use rs.
IMPOR T ANT SAFETY INSTR UCTIONS This unit requires an AC adap ter to operate. Use only UL Listed I.T .E. Class II Adapters with an ou tput rating of 19 VDC, with a max imum curr ent of 5.
System D isposal Recyc ling y our battery Over time , the batteries tha t run your mob ile computer will b egin to hold a c harge for a shorter amount of time; this is a na tu ral occurrence for all batteries. When thi s occurs, you m ay want to replace th e battery with a fresh one*.
Contents Prefac e Abo ut This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Conventions Used i n the Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Fujitsu Contact Information .
2 Wireless Radio Em ission In dicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Optical/Hard D rive Acces s Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 NumLk Indicator . . . . . . . . . . . . . . . . . .
3 Chapter 2 Getting Started with Your LifeBook Power Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Connecting the Power Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4 Chapter 3 User- Installabl e Features Lithiu m ion Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Recharging the Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 Chapter 4 Troubleshooting Your LifeBook Troubl eshootin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Identifying the Pr oblem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Mass Storage Device Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Device Ports . . . . . . . . .
7 Troubl eshootin g the W LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Troubleshooti ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 WLAN Specific ations . . . . . .
8 Preface About Th is Guide The LifeBook S7220 notebook from Fujitsu Comput er Systems Corporation provides desktop performance with a fa st, Intel® Core™ 2 proces sor . Y our notebook has a built-in 14.1” TFT WXGA or WXGA+ color display . This system brings the com put ing power of desktop personal computers ( PCs) to a portable environment.
9 Fujitsu Contact Information Service and Support Y ou can contact Fujitsu S ervice a nd Support in the following ways: • T oll free: 1- 800-8Fujitsu (1-800-838-5487) • E-mail: 8fujitsu@us.fujitsu.com • W ebsite: http://www .computers.us.fujitsu.
10 Fujitsu Shoppi ng Online Y ou can go directly to the online by going to t he website a t: www .shopfujitsu.com. Limited W arranty Y our Lif eBook notebook i s backe d by a Fujit su International Limited W arranty . Check the service kit that came with your notebook for the Limited W arranty per iod and terms and conditions.
11 Chapter 1 Getting to Kno w Y our Lif e Book Over view This section describes the components of your Fujitsu LifeBook S7220 notebook. W e strongly recommend that you read it before using your notebook – even if you are already f amiliar with notebook computers.
12 Locating th e Controls and Connecto r s Figure 2. LifeBook notebook with displa y open Disp lay P anel Status Indic ator P anel Stereo Spe aker K eyboard Lif eBook Securi ty/ T ouchpad P ointing De.
13 T op Components The following is a brief description of your LifeBook notebook’ s top components. Built-in Micr ophones The two built-in microphones allow you to record stereo sound. Optional Buil t-in W eb Camera Certain configurations have a built-in 1.
14 Displa y P anel Latch Butto n The display panel latch button is us ed to latch and unlatch the display . See “Opening the Display Panel” on page 47. Micr ophone Jack The microphone jack allows you to conne ct an external stereo microphone. Headphone Jac k The headphone jack allows you to connect stereo headphones to listen to audio files.
15 T ouchpad P ointing Device The T ouchpa d pointing device is a mouse-like cursor control with four buttons: two right mous e-like buttons and two left mouse-like buttons. The upper left and right buttons are for use with the Quick Point cursor control.
16 Figure 3. LifeBook notebook left-s ide panel Left-Side Panel C omponents The following is a brief description of your LifeBook notebook’ s left-side components. External Video P or t The external monitor port allows you to connect an external monitor or LCD projector .
17 USB 2.0 P orts The USB 2.0 ports allow you to connect Universal Serial Bus devices. U SB 2.0 transfers data at up to 480 Mbps and is backward-compatible with USB 1.1 de vices, which transfer data at up to 12 Mbps. See “Universal Serial Bus Ports” on page 84.
18 Figure 4. LifeBook notebook right-side panel Right-Side P anel Components The following is a brief description of your LifeBook notebook’ s right-side components.
19 Fle xible Ba y The Flexible Bay can accommodate one of the follo wing devices. See “Flexible Bay Devices” on page 35. • Modular DVD/CD-R W combo drive • Modular Dual-Layer Multi-Format DVD .
20 Figure 5. LifeBook notebook bac k panel Back P an el Components Following is a brief description of your LifeBook notebook’ s back panel components. Gigabit LAN (RJ-45) Jac k The internal LAN (RJ-45) jack is used for an interna l Gigabit (10Base-T/100Base-Tx/1000Base-T) Ethernet LAN connection.
21 Figure 6. LifeBook notebook bottom pa nel Bottom Components The following is a brief description of your LifeBook notebook’ s bottom panel components. Memory Upgrade Compartment Y our notebook comes with high speed Double Da ta Rate 3 Synchronous Dynamic RAM (DDR3 SDRAM).
22 - Get tin g to Kn ow Y our Lif eBook Har d Disk Drive Compartment The hard disk drive compartment contains the hard disk drive. Under normal circumstances, it should not be necessary to open this compartment. Battery Bay Loc ks The battery bay locks are used together to secure or remove t he Lithium ion batter y .
23 Figure 7. Status Indicator P anel Stat us Indic ator P ane l The S tatus Indicator displays sym bols that correspond with a specific component of your Fujitsu LifeBook notebook.
24 A C Adapter Indicator The AC Adapter indicator shows whether your notebook is operating from the Auto/Airline adapter, AC adapter or battery . This icon has two different states that tell you your notebook’ s power source. • On: This means that either of the adapter s are currently in use.
25 Wireless Radio Em ission Indicator The W ireless Radio Emission indicator appea rs when the W i reless LA N or Bluetoot h are emitting. Optic al/Har d Drive Ac cess Indicato r The Optical/Hard Drive Drive Access indicator tells you that the hard dr ive or optical drive is being accessed.
26 ScrL k Indica tor The ScrLk indicator states that your scroll lock is active. Secu rity Indi cator The Security Indicator flashes (if a passwor d was set) when the system resumes from Off or Sleep mode. Y ou must enter the password that was set in the Sec urity Panel before you can resume operation.
27 Keyb o a rd Figu re 8. Key boa rd Using the K eyboard Y our Fujitsu LifeBook notebook has an integral 84-ke y keyboard. The keys perform all the standard functions of a 101-key keyboard, including the W indow s keys and other special function keys.
28 • Function keys: The keys labeled [F1] through [F12], ar e used in conjunction with the [Fn] key to produce special actions that vary depending on what program is running.
29 • [Fn+F4]: Pressing [F4] while holding [Fn] will toggl e the Quick Point feature on and off. Note that the [Fn+F4] combination only works if Manua l Setting is selected in the B IOS. (See “BIOS Setup Utility” on page 51) • [Fn+F6]: Pressing [F6] repeatedly while holdi ng [Fn] will lower the brightness of your display .
30 T ouchpad P ointing Device Figure 9. T ouchpad point i ng devic e The T ouchpa d pointing device built into y our Fujitsu LifeBook is used to co ntrol the movement of the pointer to select items on your d isplay panel. The T ouc hpad is composed of a cursor control, two left and right buttons, and a fingerprint/scroll sensor .
31 Clic king Double-Cl icking • C ER TAIN S7220 L IFE B OOKS ARE EQUIPPED WITH AN OP TIONAL “Q UICK P OINT ” BUT T ON FOR MOV ING THE CURSOR . F OR MO RE AB OU T Q UICK P OINT , SEE “O PTIONAL Q UICK P OINT F EATURE ” ON PAGE 33.
32 Drag ging T ouchpad Contr ol Adjustment The W indows Control Panel allows you to customize your T ouchpad with se lections made from within the Mouse Properties dialog box. Scr olling Dragging means pressing and holding the l eft button, while moving the cursor .
33 Optio nal Qu ick P oin t Featu re The optional Quick Point device consists of a cursor control button at the lower center of the keyboard. It is roughly the same size a nd shape as a pencil eraser . The cursor c ontrol works the same way a mouse ball does, and moves the cursor around the display .
34 V olume Control Y our Fujitsu LifeBook notebook has multiple volume controls which interact with each other . Controlli ng the V olume The volume can be controlled in several different ways: • V olum e can be changed or muted from within the V olume Co ntr ol in the system tray .
35 Figure 10. Flexible Bay Flexib le Bay Devices Y our notebook has a Flexible Bay that ca n house one of several devices. Y our Flexible Bay will have one of the following devices installed. • Modular Dual-Layer Multi-Format DVD W riter: This allows you to access movies, soft ware, and audio DVD/CDs and record to DVD, CD, and DVD-RAM discs .
36 Cold-s wapping T o cold-swap modular de vices in your Flexible Bay follow these easy steps: Y our LifeBook notebook will automatically detect the ne w device and activate it within your system. The drive letters associated with the device will be created and listed under My Computer and Wind ows Explorer .
37 Figure 11. LifeBook Security/Application Panel LifeBook Security/Application P anel A unique feature of your LifeBook notebook is the Secu rity/Application Panel that allows you to secure your notebook from unauthorized use. The Security /Application Panel also allows you to launch applications with the touch of a button when your system is on.
38 Enter Button After entering the button strokes, push this button to enter the password into the LifeBook notebook. Pa s s w o r d s The user and supervisor password may be set on this notebook. A supe rvisor password is typically the same for all LifeBook notebooks in a working group, offi ce, or compa ny to allow for system management.
39 Setting Supervisor P assw ord Y ou must have set a supervisor password be fore setting any user passwords. The supe rvisor password can bypass the user password. 1 Go to the S tar t menu. 2 Select A ll Programs. 3 Select A ccessor ies, then se lect Ru n.
40 Fr om Sleep State 1 Press your P ower/Sus pend/Resum e button. 2 When the S ecur ity Indica tor flas hes, enter the password and press [E nter] button.
41 Uninstalling the Security P anel Application Y ou have two options when uninstall ing the security panel application: • Uninstall the se curity panel applicati on software. This will disable all s ecurity feature. • Uninstall t he security panel applic ation with password still a ctive.
42 User: 1 Go to Start Menu, Cli ck on Control P anel . 2 Open Prog rams and Features in the Co ntrol Panel. 3 Select th e Security P anel in the list, and click Add/Remove . 4 When the Co nfir m Fil e Deletion box appears, click Ye s . Supervisor: 1 Go t o St art Menu, then cli ck on Contr ol Panel .
43 Launching Applications with the Security/Applic ation Panel The security panel also enables you to launch applica tions with the touch of a button when your system is on.
44 3 Click the Star t pro gram checkbo x, th en click [Next]. 4 On the scree n that appea rs, click the Select from Star t Menu checkb ox, t hen scr oll dow n the li st to sele ct the applicat ion you want to star t with the Inter net button. 5 Click [Next] -> [Ne xt] - > [Finish].
45 Chapter 2 Getting Star ted with Y our LifeBook Figure 12. Connectin g the AC Adapter Po w e r S o u r c e s Y our Fujitsu LifeBook notebook has three possi ble powe r sources: a primary Lithium ion battery , an AC adapter or an optional Auto/Airline a dapter .
46 Connecting the A C Adapter 1 Plug the DC output cable in to the DC power jack of your LifeBook notebook. 2 Plug the AC adapter into an AC electr ical outlet. Connecting the Opti onal Auto/ Airline Adapter 1 Plug the DC output cable in to the DC power jack on your notebook.
47 Figure 13. Opening the Display P anel Display P anel Y our Fujitsu LifeBook notebook contains a display pane l that is backlit for easier viewing in bright environments and maintains top resolution through the use of active-matrix technology . Opening th e Displa y P anel 1 Press the Displ a y Panel latch i n.
48 Adjusting Displa y P anel Brightness Once you have turned on your LifeBook notebook, you may want to adjust the brightness level of the screen to a more comf ortable viewing level. In W indow s XP systems, the brightness can be adjusted using the keyboard.
49 - Closing the Display P anel 1 Hold ing the edg e of you r displa y panel, pu ll it f orwar d until it is fl ush with th e body of y our Lif eBook note book. 2 Push down until you hear a click. This will engage the locking mechanis m and prev e nt your display panel from opening un e x pectedl y .
50 Star ting Y our LifeBook Notebook P ower On P ower/Suspe nd/Resume B utton The Power/Suspend/Resume button is used to t urn on your notebook from its off state. Once you have connected your AC adapter or charged the intern al Lithium ion battery , you can power on your notebook.
51 Boot Sequence The procedure for starting up your notebook is te rmed the “bootup sequence ” and involves your notebook’ s Basic Input-Output System (BIOS). When your LifeBook notebook i s first turned on, the main system memory is empty , and it needs to find instructions to start up your notebook.
52 • Device control feature pa rameters, such as changing I/O addre sses and boot devices. • System Data Security fea ture parameters, such as passwor ds.
53 BIOS Guide A guide to your notebook’ s BIOS is available online. Please visit our service and support website at http://www .computer s.us.fujitsu .com/support , then select Support, then select Notebooks under User ’ s Guides. Select LifeBook BIOS Guides from the pull-down menu for your LifeBook series.
54 1 First of a ll, you will need to read an d accept the End Us er Licens e Agreemen ts (EULAs). 2 Y ou will be prompted to enter your User Name and Pass word and you will be given a chance to select an ic on f or your ac count . 3 The next screen ask s f o r a Compu ter Name a nd allows you to choo se a desk top ba ckgr o und.
55 Starting Windows XP the Fir st Time Registering Win dows XP with Microsoft In order to ensure that you receive the most be nefits from the W indows operating system, it should be registered the first time you use it. After you receive the W indows W e lcome screen, you will be prompted to enter registration information in the following order .
56 - Registering Y our LifeBo ok notebook with Fujitsu Y ou can register your LifeBook by going to our website at: us.fujitsu.com/computers Y ou will need to be set up with an Intern et Service Provider (ISP) to register online.
57 - Fujitsu Driver Update Utili ty Y our system has a convenient tool called t he Fu jitsu Driver Update (FDU) utility . W ith FDU, you can choose to automatically or manually go to the Fuj itsu site to check for new updates for your system.
58 Po w e r M a n a g e m e n t Y our Fujitsu LifeBook notebook has many options and fe atures for conserving batter y power . Some of these features are automatic and need no user interven tion, such as those for the internal modem.
59 Sleep Mode Sleep mode in W indows saves the contents of your system memory during periods of inactivity by maintaining power to critical parts. This mode turns off the CPU, display , hard drive, and a ll other interna l components except those necessary to maintain system memory and for restarting.
60 Hiberna te Featur e The Hibernation feature sa ves the contents of your not ebook’ s system memory to the hard drive a s a part of the Suspend/Resume mode. Y ou can enable or disable this feature. Enable or Disab le the Hibernation Featur e Wi ndows V ista: The default settings are not enabled.
61 Wi nd ows XP: 1 Click the Star t button, and then cl ick Shut Do wn . 2 Select th e Restar t option from with in the Windows Shut Down dialog box. 3 Click [OK] to r estar t your no tebook. Y our notebook will sh ut down and then reboot. P owering Off Before turning off the po wer , check that the hard drive/optical drive access indicator is off.
62 - If you are going to store your notebook for a month or more, see the Care and Maintenance Section. • A LWA YS POWER OFF THE COMPUTER BE F OR E TRANSPORTING AND / OR PA CKAGIN G IT . A FTER SHUTTING DOWN THE SYS TEM , WAIT UNTIL THE STATU S LED PANEL INDICATES POWER OFF CONDITION ( I .
63 Chapter 3 User -Installable Features Lithium ion Bat tery Y our LifeBook notebook has a Lithium ion battery th at provides power for operating your notebook when no external power source is ava ilable. The battery is durable and long lasting, but should not be exposed to extreme temperatures, high volta ges, chemicals or other hazards.
64 Recharging the Batter ies If you want to know the condition of the primary Lithium ion battery , chec k the Battery Level indicator located on the Status Indicator panel. The indi cator changes as the battery level cha nges. See “Ba ttery Level Indicators” on page 24.
65 Low Battery State When the battery is r unning low , a low battery no tification messa ge will appe ar . If you do not respond to the low battery message, the batteries will continue to dischar ge until they are too low to operate. When this happens, your notebook will go into Sleep mode.
66 Replac ing the Battery W ith the purchase of an additional battery , you can ha ve a fully charged spare to swap with one that is not charged. There are two ways to swap batteries, cold-swapping an.
67 Hot-s wapping Batteries T o hot-swap batteries in your battery bay , follow these easy steps: 1 Plug an AC Adapter i nto the sy stem and connect it to a power outlet. 2 F ol low steps 3 a nd 4 in “Cold Swapping Bat ter ies”. B E SURE TO PLUG IN AN AC A DAPTER PRIOR TO REMO VING THE BATTERY .
68 Figure 15 . Optical Drive Optical Driv e There is a variety of media available to use w ith your system, depending upon the system configuration you have selected. Multi - Format DVD W riters, DVD/ CD-R W Combo drives, and DVD -ROM drives are collectively known as “optical drives”.
69 Media Player Soft ware Dual-Layer M ulti-Format DVD W riter model only: W ith the Dual-La yer Multi-Format DVD W riter a nd media player software you can play DVD movies and music CDs on your LifeBook notebook.
70 Figure 16. Loading/Ejecting Media • A LL L IF E B OOK DV D PLA YER S ARE SET TO PLA Y DV D TI TLES WITH REGION CODE NU MB ER 1 WHIC H IS SP ECIFIED FO R THE N OR TH A MERIC AN MARK ET . T HE REGION NU MBE R IS A REGIONAL RESTRICTION CODE DEFINED BY THE DV D F ORUM AC TIN G ON H OLLYWOOD REQUIREMENTS .
71 Removing Media 1 Push and releas e the ejec t button on the fr ont of the optic al dri ve . Th is will s top the dr ive and the holder t ra y will co me out of t he Lif eBook no tebook a short dista nce. 2 Gently pul l the tray out until the disc ca n easily be removed from the tra y .
72 Using the Media Pla yer Software Starting a D VD Movie (D VD Models only) 1 Inser t the D VD i nto t he opti cal dr ive of th e not ebook . If the AutoRun feature activates, sk ip St ep 2.
73 T o W atch a Movie on Bat tery P ower: 1 Hav e an ad ditional full-charge d batter y or your A C a dapter read y for use. 2 Star t watchi ng your D VD m ovie. 3 When the l ow batter y war ning oc curs, immedi ately sto p the movie a nd exit the media p lay er .
74 Figure 18. Installin g a Memory S tick or SD Card Memory Stick/Secure Digital Cards Y our LifeBook notebook supports Memory Sticks and Se cure Digital (SD) cards, on which you c an store and transfer data to and fr om a va riety of digital devices.
75 Install ing Memory Stic k/SD Car ds Memory S tick and SD Cards a re installed in the Memor y Stick/SD Card slot . T o install a Memory S tick or SD Card, follow these steps : 1 See y our specifi c card man ual f or inst r ucti ons on th e instal lation of yo ur card.
76 Figure 19. Installing/Removing PC Card ExpressCards™/Smart Cards Y our LifeBook notebook supports ExpressCards TM , which can perform a variety of f unctions depending on which type of card you insert. Some available ExpressCards: • Gigabit Ethernet Local area network (LAN) c ards • IEEE1394 cards • S-A T A II cards • IEEE802.
77 1 See your Expr essCard ma nual for instruc tions on the instal latio n of your card. Som e cards may require that your notebook is off while install ing them. 2 Make sure the re is no Express Card curr ently in the slot. If ther e is, see “Removin g Expre ssCards” , below .
78 Removing ExpressCar ds See your ExpressCard manual for spec ific instructions on removing your card. Some cards may require that your notebook be in Sleep Mode or Off during removal. T o re move an ExpressCard, push the card in until it unlatches. I t will then pop out slightly , allowing you to remove the card by pulling it straight out.
79 Memory Upgrad e Module Y our Fujitsu LifeBook notebook comes with a minimum of 1 GB of high speed Double Data Rate Synchronous Dynamic RAM (DDR3-1066 SDRAM) factory installed. T o increase your notebook’ s memory capacity , you may install an additional memory upgrad e module.
80 7 Inser t th e memor y upgrade module at a 45° a ngle. Press th e connector edge of the module fi r mly down and into the c onnect or until it lodges un der th e retaining clip. Y ou’ll hear a click when i t is prop erl y in place. 8 Replace th e cov e r and rein stall the screws.
81 Checking the Memor y Capaci ty Once you have change d the system memory capacity by replacing the installed module w ith a larger one, be sure to check that your notebook has recognized the change. Wi nd ows XP: Check the m emory capacity by c licking [Star t] > Settings > Control Panel > S ystem.
82 Device P or ts Y our Fujitsu LifeBook notebook and the optional Port Re plicator come equipped with multi ple ports to which you can connect external devices including disk drives, keyboards, modems, printers, etc. The modem sound may initially be deactivated.
83 4 Select the Modems tab , a nd click the [Pro per ties ] button. 5 Select the Modem tab a nd adju st the volume as nece ssar y . T HE INTE R NAL MODEM IS NOT INTENDED FO R USE WITH D IGITAL PBX SYSTEM S .
84 Headphone Jac k The headphone jack allows you to connect hea dphones or powered external speakers to your notebook. Y our headphones or speakers must be equipped with a 1/8” (3.5 mm) ster eo mini-plug. In order to connect headphones or speakers follow these easy steps: 1 Align the conne ctor with the por t opening.
85 Microphone Jac k The microphone jack allows you to connect an ex ternal mono microphone. Y our microphone must be equipped with a 1/8”(3.5 mm) mono mini - plug in orde r to fit int o the microphone jack of your notebook. In order to connect a microphone follow these easy steps: 1 Align the conne ctor with the por t opening.
86 Chapter 4 T r oub leshooting Y our LifeBook T roubleshooting There may be occasions when you encounter simple setup or operating problems that you can solve on the spot, or problems with peripheral devices that can be solved by replacing the device.
87 8 If you hav e tr ied th e solutio ns sugge sted in th e T roubleshooting T a ble without su ccess, co ntact your suppo r t representa tive: T oll free: 1-800- 8Fujitsu (1-800-838-5487) ; E-mail: 8fujitsu@us.fujitsu.com W ebsite: http://www .computers.
88 T roub leshooting T able Probl em Page A u dio Problems . . . . . . . . . . . . . . . . . page 88 D VD/CD -ROM Drive Problems . . . . . . page 89 P or t Re plicator P roblems . . . . . . . . . . pag e 90 Floppy Disk Drive Problems . . . . . . . . pag e 90 Hard Dr ive Problems .
89 There is no sound c oming from the built-in speakers . (co ntinue d) The s pea kers have been m uted using the V olume icon in the s ys- tem tray . Clic k on the V olume icon in the tool tra y on the bottom right of th e screen . (It looks lik e a speak er).
90 P or t Replicato r Prob lems Note: Be su re to pow er down y our Lif eBook note book bef ore adding a printer to the P or t Replicator parallel p or t. Noteb ook does not turn on when installed in the optiona l P or t Replic ator P ort Replicator A C adapter is n’t plugged in.
91 Ke yboard or Mou se Problems The b uilt-in keyb oard does not seem to work. The note book has go ne into S leep mode. Push the Po wer/Suspend/R esume but ton. An appli cation has loc ked ou t the ke y- boar d. T r y to use y our integ rated point ing de vice to rest ar t your s ystem.
92 USB Device Prob lems Y ou ha ve in stalled a USB device. Y ou r LifeBo ok not e- book do es n ot rec ognize the de vice , or the de vice does no t se em to wo rk prop er ly . The de vice is not prop- erly insta lled. Remo ve and re-install the d evice .
93 Po w e r F a i l u r e s Y ou turn on y our Lif eBook noteboo k and nothing seems to happen. The instal led primar y battery is complete ly discha rg ed, th ere i s no optiona l second ba tter y instal led or there is no pow er adapter insta lled. Chec k the Status Indicator P anel to determine the p resence and condit ion of the batteries.
94 Y our Lif eBook no tebook turns off a ll by it self. (co ntinue d) Y ou are op erating on batt er y power and ignor ed a low batt er y alar m until the sy stem has gon e into Dead Bat- tery Suspen d mode. Install a pow er adapter and then push the P owe r/Sus- pend/R esume bu tton.
95 The batt eries seem to discha rge t oo qui ckly . (co ntinue d) The batt eries are old. Repla ce the batteries . The batte r ies ha ve been e xposed to hi gh temper- atur es. Repl ace th e bat ter ies. The batt eries are too hot or to o cold. Resto re the noteboo k to normal opera ting temper ature.
96 Y our noteb ook appears to change setup parame ters when y ou star t it. BIOS cha nges were not sa ved whe n you e xited the set up utility . Ma ke s ur e yo u s e le ct Save C hang es A nd Ex it when e xiting the BIOS set up utility . Video Pro blems The built -in d isplay is blan k when you turn on y our Lif e- Book no tebook.
97 The dis play goes b lank by itself after you ha v e been using it. (co ntinue d) The pow er manage- ment t imeou ts may be set for ver y sh or t inte r- v als and y ou f ailed to notic e the di splay come on and go off again. Press any b utton on the ke yboard, or mov e the mouse to restore operation.
98 Y ou ha ve c onnected an e xternal monitor an d it does not come on. Y our exter nal mo nitor is not c ompa tible w ith your LifeBook noteb ook . See y our monitor doc umentation and the External Monito r Sup- port por tions of the Spec ifications section.
99 P ower On Self T est Messages The following is a list of er ror -and-status message s that the Phoenix BIOS and/or your opera ting system can generate and an explanation of ea ch message.
100 *Incorrec t Drive A type – run SE TUP T ype of floppy drive A: not correctly identified in Setup. This means that the floppy disk drive type identified in your setup ut ility does not agree with th e type detected by t he Power On Self T est. Run the setup utilit y to correct th e inconsistency .
101 *P arity Chec k 1 nnnn Parity error found in the system bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays ????. This is a potentially data destroying failure. Contact your support representative.
102 System BIOS shado wed System BIOS copied to shadow RAM. *System CMOS chec ksum bad – run S ETUP BIOS CMOS RAM has been corrupted or modified in correctly , perhaps by an application progra m that changes data stored in BIOS memory . Run Setup and rec onfigure the system.
103 - T roublesho oting Y our LifeBook Modem Result Codes The operating system and a pplication software that is factory installed detects the modem characteristics and provides the necessary command strings to operate the modem. The internal modem operation is controlled by generic A T commands from the operati ng system and application software.
104 Restoring Y our Pre-installed Software The Drivers and Applica tions Restore (DAR) CD contains sets of de vice drivers and Fujitsu utili ties (in specific directories) that are unique to your co mputer configuration for use as documented below .
105 4 In the list, c heck off all t he compon ents you want to instal l. If you want to ins tall all componen ts, click [Select All]. Cli cking [Select A ll] will select all of the blue-coded c omponents ; you must se lect grey and green compon ents sep arately .
106 Determining whether Recove ry and Utility is pre- loaded 1 T ur n on or rebo ot your system . When the Fujitsu logo appears, pres s [F12] key . 2 F rom the Boot Menu tha t appears, check whether the Recovery and Utility optio n is pre sent. If it is not pr esent, it means t hat the u tility mus t be used from t he disc.
107 Pr ocedure T o verify/cha nge the boot-up priority (rather than booting-up from the hard drive or an exte rnal floppy disk drive), perform the following steps: 1 P ower on your system . When the Fujitsu logo appears on the sc reen. pr ess the [E nter] key or click on the left mouse or tou chpad button; the T rustedC ore Menu wil l appear.
108 • The Partit ion Creation utility allows you to cr eate a D: partition or resize existing partitions on your hard disk. NOTE: Cr eating or r esizing partit ions with this utility will c ause all data on the hard di sk to be comple tely erased.
109 3 Highlight the CD/D V D optio n, then cl ick [OK]. Pr ocedure 1 T ur n on the power to your system. 2 Inser t th e Recover y and Util ity Disc into the drive tray .
110 - About Fujitsu Dri ver Update Displays the FDU version number and copyright information Fujitsu Dri ver Update Readme Displays the FDU readme..
111 Chapter 5 Care and Maintenance Carin g for y our Lif eBook N otebook If you use your Fujitsu LifeBook notebook carefully , you wi ll increase its life and re liability . T his section provides some tips for looking after the notebook and its devices.
112 • Y our LifeBook notebook is a durable but sensitive el ectronic device. T reat it with respect and car e. • Make a habit of transporting it in a suitable carrying case. • Do not attempt to service the computer yourself. Always follow installation instructions closely .
113 Cleaning y our LifeBook notebook • Always disconnect the power plug. (Pull the plug, not the cord.) • Clean your LifeBook notebook with a damp, lint-fre e cloth. Do not use abrasives or solvents. • Use a soft cloth to remove dust from the screen.
114 Disinfecti ng LifeBook comp uters W ipe the surface with a soft cloth wipe and a 50% e t hanol solution or use another e thanol-based germicide which has been registered as a hospital disinfectan t by the EP A.
115 Storing y our LifeBook notebook • If storing your notebook for a month or longer , tu rn your LifeBook notebook off, fully char ge the battery , then remove and st ore all Lithi um ion batteries. • S tore your notebook and batteries separately .
116 T raveling with y our LifeBook notebook • Do not transport your notebook while it is turned on. • It is recommended that you carry your notebook with you while traveling, rather than checking it in as baggage. • Always bring your System Recovery CD that came with your notebook when you travel.
117 • Never put your notebook through a metal detector . Have your note book hand-inspected by security personnel. Y ou c an however , put your notebook thr ough a properly tuned X-ray machine.
118 Media Care Caring f or y our Media (D VD/CD/CD-R) Media discs a re precision devices a nd will function reliably if give n reasonable care. • Always store your media disc in its case when it is not in use. • Always handle discs by the edges and avoid touching the surface.
119 Caring f or y our Cards ExpressCards are durable, but you must tre at them w ith care. The documentation supplied with your card will provide specific information, but you s hould pay attention to.
120 Chapter 6 System Specifications Specifications This section provides the hardware and environmental specifications for your Fujitsu LifeBook notebook.
121 Micropr oces sor Intel® Core™ 2 Duo processors (Refer to the system label to determine the speed of your processor). Chipset Intel GM45 with I/O Controller Hub 9 Mobile (ICH9-M) Memory System Memory • DDR3-1066 MHz SDRAM dual-channel memory module.
122 Video RAM Intel® Graphics Media Accelerator X4500 video gra phics. Up to 384 MB shared video memory using Dynamic V ideo Memory T echnology (DVMT) A udio • Realtek HDAudio codec ALC269 with 2- channel High Definition (HD) audio. • Headphones S ter eo headphone/line-out jack, 3.
123 Features Integrat ed P ointing Devic e • T ouchpad pointing device with with two left and right buttons, and one fingerprint sensor/scroll button • Optional Quick Point cursor control button Commu nications • Modem : Internal V .90 standard 56K fax /modem (ITU V .
124 Device P or ts On the LifeBook note book: • ExpressCard slot • Memory St ick/SD Card slot • One 15-pin D-SUB connector for VGA exter n al monitor (see Display specifications) • Three USB 2.
125 K eyboar d Built-in keyboard with all functions of 101 key PS/ 2 compatible keyboards. • T otal number of keys: 84 • Function keys: F1 through F12 • Feature extension key: Fn • T wo W indows keys: one Start key , one Application key • Key pitch: 19 mm • Key stroke: 2.
126 Dimensions and W eight Overall Dimension s 13.15” (w) x 9.50” (d) x 1.22”/1.46” (h) (334 mm x 242 mm x 31/37 mm) W eight 4.9 lbs. (2.22 kg) En vironmental Requirements T emperature Operati.
127 Pre-Installe d Software Depending on your pre-insta lled operating system, your notebook comes with pre-installed software for playing audio and video files of various formats. In a ddition ther e is file transfe r software, virus protection software and Power Ma nagement software.
128 Adobe Acro bat Reader Adobe Acrobat Reader allows you to view , navigate, and print PDF files from across all of the major computing platforms. Norton Internet Security 2007 Y our system is preinstalled with a free 90-da y trial version of Symantec’ s Norton Internet Security™ 2007.
129 Google Picasa Google Picasa lets you to search for , locate, move and label all of the photos on your computer . Google T oolBar Google T oolbar lets you to search the Interne t quickly , block pop-ups, and per form a variety of other tasks to make your Internet experi ence easier and more pleasant.
130 - System Spec ificati ons Fujitsu of fer s a Media License Kit for Microsoft ® Office S ma ll Business 2007. Sim ply enter your product key and you’re ready to go.
131 Glossary A C Adapter Device that converts the AC voltage from an out let to the DC voltage needed to power your notebook. Access point W ireless network device used to bridge wireless and wired network traffic.
132 AG P Accelerated Graphics Port. Graphics port specifically designed f or graphics-intensive devices, such as video cards and 3D accelerators. A uto/Airline Adapter A device which converts the DC voltage from an a uto mobile cigarette lighter or aircraft DC power outlet to the DC voltage needed to power your LifeBook notebook.
133 Car dBus A faster , 32-bit version of the PC Ca rd interface which of fers performance si milar to the 32-bit PCI archi tecture . CD-ROM Compact disk read only memory . This is a form of di gital data storage which is read opt ically with a laser rather than a magnetic head.
134 Data The information a system stores and processes. DC Direct current. A voltage or current that does not fluctuate periodically with time. Default V alue A pre-programmed value to be us ed if you fa il to set your own. DHCP Dynamic Host Configuration Protocol.
135 DMI Desktop Management Interface . A standard that provides PC m a nagement applications with a common method of locally or remotely querying and configuring PC computer systems, hardware and software components, and peripherals. DNS Domain Name System.
136 ESD Electro-Static Dischar ge. The sudde n discharge of electricity from a static charge which has built-up slowly . Example: the shock you get from a doorknob on a dry day or the sparks you get from brushing hair on a dry day . FCC Federal Communicati on Commission.
137 IEEE802.11b W ireless LAN standard that supports a maximum data rate of 1 1 Mbps. 802.1 1b devices operate in the 2.4 GHz ISM band. IEEE802.11g W ireless LAN standard that supports a maximum da ta rate of 54 Mbps . 802.1 1g devic es operate in the 2.
138 The number of unassigned Internet a ddresses is running out, so a new classless scheme called CIDR is gradually replacing the system based on classe s A, B, and C and is tied to adoption of IPv6. IR An abbreviation for infrared. IrD A Infrared Data Association.
139 MA C Address Media Access Control Address. A unique physical addr ess of a network card. For Etherne t, the first three bytes are used as the vendor code, controlle d and assigned by IEEE.
140 MTU Maximum T ransmission Unit The maximum data size that can be transferred at a time through the Internet or other networks. Y ou can set a smaller MTU size to obtain successful communication, if you have difficulty transferring data due to the fa ct that the maximum size is t oo large.
141 PCMCIA PCMCIA is a trademark of the Personal Computer Memory Card International Association. The Personal Computer Memory Card International Associ ation is an organization that sets standards for add-in cards for personal computers.
142 Pr otocol Procedures and rules use to send a nd receive data between computers. - Method of sending and receiving data - Process used to handle communication errors Conditions required for communication are or ganize d in procedures f or correct transfer of information.
143 SDRAM Synchronous Dynamic Random Access Memory . Serial P ort A connection to another device through which data is transferred one bit at a time on a single wire with any other wires only for control of the device not for transfer of data. Shared key aut hentication 802.
144 Subnet mask TCP-IP network is controlled by being divided into mul tiple smaller networ ks (subnets). IP address consists of the subnet a ddress a nd the address of each computer . Subnet mask defines how many bits of IP address comprise the subnet address.
145 VRAM V ideo Random Access Memory . A memory dedicat e d to video display data and control. WFM W ired for Management is Intel’ s br oad-based initiative to reduce the total cost of ownership (TCO) of business computing without sacrific ing power and flexibility .
146 Regulator y Information Notice Changes or modific ations not expre ssly approved by Fujitsu could void this user ’ s authority to operate the equipment. FCC NO TICES Notice t o Users of Radios and T elevisi on This equipment has been tested and found to comply with the limit for class B digital devices, pursuant to parts 15 of the FCC Rules.
147 Notice to User s of the US T elephone Netw ork This equipment complies with Part 68 of the FCC rules, and the requirements adopted by ACT A. On the bottom of this equipment is a label that contain.
148 The equipment cannot be used on public coin servic e provided by the telephone company . Connection to party line service is subject to state tarif fs. (C ontact the state public utility commission, publi c service commission or corporation commission for information).
149 Repairs t o telecommunication equipme nt should be made by a Ca nadian authorized ma intenance facility . Any repairs or alterations not e xpressly approved by Fujitsu or any equipment failures may give the telecommunication company cause to request the user to disconnect the equipment from the telephone line.
150 Les réparations de l’équipement de télécommunications doivent être effectuées par un service de maintenance agréé au Canada. T oute r éparation ou modification, qui n’est pas express.
151 Appendix A: WLAN User’ s Guide FCC Regulatory Information Please note the following regulatory information related to the optional wireless LAN device. Regulatory Notes and Statements Wireless LAN, Health and A uthorization f or use Radio frequency electromagnetic energy is emitted from W ireless LAN devices.
152 interference caused b y such unauthorized modification, substitution or attachme nt. The manufacturer and its auth orized resell ers or distributor s will assume no liabi lity for any damage or violation of government reg ulations ari sing from failur e t o comply with these gu i delines.
153 Export restriction s This pro duct or software co ntains encryption code which may not be exported or tran sferred from the US or Canada withou t an approved US Depar tment of Commerce export licens e. This de vice complies with Part 15 of FCC Rules.
154 Bef ore Using the Option al Wireless LAN This manual describes the procedures required to pr operly set up and configure the optional integrated W ireless LAN Mini-PCI device (refer red to as "WLAN device" in the rest of the manual). Before using the WLAN device, read this manual carefully to ensure it's correct operation.
155 Wireless LAN Modes Using this De vice Ad Hoc Mode (See Figure A-1) "Ad Hoc Mode" refer s to a wire less network architecture where wireless network connectivity between multiple comput ers is established without a ce ntral wireless network device, typically known as Access Point(s).
156 Access P oint (Infr astructure) Mode (See Figure A-2) Infrastructure mode refers to a wireless network architecture in which devic es communicate with wireless or wired network devices by communicating through an Acce ss Point. In infrastructure mode, wireless devices can communi cate with each other or with a wired network.
157 Wireless Network Considerations • Intel W iFi Link 5300 device supports IEEE802.1 1a ( infrastructure mode only), I EEE802.1 1b, IEEE802.1 1g, and IEEE802.1 1n. • The WLAN device operates in the 2.4 GH z ISM band and the 5 GHz lower , middle, and upper UNII bands.
158 Activating the WLAN Device Activation of th e WLAN device can be accom plished us ing the same method as the deac tivation process. Deactiv ation Using the Wireless On/Off Switch The WLAN device can be deactivated quic kly and efficiently by toggli ng the Wireless On/Of f Switch to the Off position.
159 Conf iguring t he Wirel ess LAN The optional WLAN device can be configured to es tablish wireless network connect ivity using the software that is built into W indows V ista. Support for most industry standard security solutions is contained in this software.
160 Configuring the WLAN Using Windo ws XP Pr ocedure 1 Click the Star t button, then s elect Con trol Panel. 2 If the Contr ol Panel is not in Classic V iew , selec t Classi c View from th e left pane l. Double-click the Network Connectio ns icon. 3 Select “New Con nection” wi zard.
161 T r oub lesho oting th e WLAN T r o ubleshooting Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table.
162 Unav a ilable network connecti on (co ntinue d) The c ompute r to be conne cted i s tur ned off Check if the comp uter to be connecte d is tur ned ON. RF interference from Acce ss P oints o r other wirele ss networks The use of identi cal or ov er lappi ng RF chan nels can cau se inter ference with the ope ration of the WLAN device.
163 WLAN Specification s Specifica tions Item Specificati on T ype of netwo rk The Intel WiF i Link 5300 WLAN d evice c onforms to IEEE 80 2.11a (infra structure mode only), 802.11b/g, an d 802.11n (dr aft-complia nt), Wi-Fi bas ed*. T ransfer rat e (A utomatic s witching ) 54 Mbps maxim um data rate ( IEEE802.
164 * “ Wi-F i based” indicate s that the i nterconnectivity te st of the or ganization which guarantees the interconne ctivity of wireless LAN (W i-F i Alliance) ha s been passed.
165 Usin g the Bl uetooth D evi ce The Integrated Bluetooth module (EYTF3CSFT) is an optional device available for Fujitsu mobile computers. What is Bluetooth? Bluetooth technology is designed as a short-range wire less link between mobile devices, such as laptop computers, phones, printers, and cameras.
166 FCC Radiation Exposure Stat em ent This equipment complies with FCC radiation exposur e limits set forth for an uncontrolled environment. The Bluetooth antenna is located on the right hinge of the LCD screen and is exempt from minimum distance criteria due to its low power .
167 Appendix B: Finger print Sensor Device Introducing the Fing erprint Senso r Device Y our system may have an optional fingerpr int sens or device below the T ouchpad, be tween the left and right buttons. This also serves as a scroll button. Figure 31.
168 W ith a fingerprint sensor , you can avoid having to en ter a username and passwor d every time you want to: • Log onto W indows • Resume fr om sleep mode • Cancel a password-protected scr e.
169 System Requirements The OmniPass application requires space on your hard dr ive; it also requires specific Operating Sys te ms (OS’ s). T he minimum requirements are as follows: • W indows XP .
170 V erifying Inf ormation about OmniP ass After you have completed installi ng OmniPass and restarted your system, you may wish to check the version of OmniPass on your system.
171 1 Click Start on the Windows tas kbar . Se lect Settings , and then Control P anel . 2 Double-click Add/Remove P rograms . 3 Select OmniPass , an d then cl ick Change/Remove . 4 F ol low the directi ons to uni nstall t he OmniPass applic ation. 5 Once O mniP ass has fini shed unin stall ing, reb oot your system when pro mpted.
172 Basic Enr ollment The Enrollment W izard will guide you through the process of enrolling a user . Unless you specified otherwise, after OmniPass installation the Enrollme nt W izard will launch on W indows login.
173 Enr olling a Fingerprint Enrolling a fingerprint will increase the security of your system and streamline the authentication procedure. Y ou enroll fingerprints in the OmniPass Control Cent er . W ith an OmniPass user logged in, double-click the system tray OmniPass icon.
174 Using OmniP ass Y ou are now rea dy to begin using OmniPass. Us ed regularly , OmniPass will streamline your authentications. P assw ord Replacement Y ou will often use the password replac ement functi on. When you go to a restricted access website (e.
175 Using the following procedure, you can store a set of crede ntials into OmniPass. These credentials will then be linked to your “maste r password” or fingerprint. Go to a site that requires a login ( username and password), but do not log in yet.
176 If you uncheck both boxes in Settings for this Password Site, OmniPass will prompt you for your master password or fingerprint authentication device.
177 Log ging into Windows with a Fingerprint Dev ice When logging into W indows with a f ingerprint device , the fingerprint capture window will now appear next to the W i ndows Login screen. Place your enrolled fingertip on the sensor to authenticate.
178 The exception to the above rule is when resetti ng the W indows password. If your pa ssword is reset in W i ndows, the next time you login to W indows, OmniPass will detect the passw ord change and prompt you to “Update” or “Reconfirm” the password with OmniPass.
179 T o choose your identity during logi n, type your username in the User Nam e: field. Press [T ab] a nd see that t he Dom ain: field self-populates. Click the Password: f ield to bring the cursor to it, and you will see the pull-down menu in the Identity: field.
180 Exporting an OmniPass User Profile T o export a use r , open the OmniPass Control Center , and click Import/Export User under Manage Users . Click Exports an Omni Pass user p rofile . Om niPass will prompt you to authenticate. Upon successfully authentication, you must name the OmniPass user profile and decide where to save it.
181 Things to Know Regarding Import/Export • Assume you export a local W indows User profile fr om OmniPass. Y ou want to import that profile to another machine that has Omni Pass. Before you can import the pr ofile, a W indows user with the same login credentials must be created on the machine importing the profile.
182 If you click Adds a new user to OmniPass you will start t he OmniPass Enrollment W izard. The Enrollment W izard is documented in “User Enrollment” on page 171. If you click Removes a user from OmniPass , OmniPass will prompt you to authenticat e.
183 W i th the second option, Manually log on to Omni Pass at startup , O mniPass will prompt you to l ogin once you have logged on to W i ndows. W i th the third option, Do not log on to OmniPass at startup , you will not be prompted to be logged on.
184 This dialog box occurs when OmniPass was unable to log you i nto W indows with the credentials supplied (username and password). This could happen for any of the following reasons: • Y our W ind.
185 Inde x A About This Guide 1 , 8 AC adapter 45 indicator 24 plug adapters 116 Applicat i on Panel 37 Auto/Airline Adapter 46 Automatically Downloadin g Driver Updates 109 B Battery 63 alarm 65 care.
186 Docking Port 85 Double- Clicking 31 Draggin g 32 Drivers and Application Restore CD 104 DVD drive access indicator 25 probl ems 89 tray release 71 E Error Messages 99 Express Cards 76 External Mon.
187 M Media Player care 118 Contro l Pane l 72 loading 69 remo ving 71 Softw are 69 , 72 using 72 Memory capacity 81 compartment 21 , 79 installing 79 probl ems 91 remo ving 80 , 81 upgra de mo dul e .
188 S ScrLk 26 SD Card installing 75 remo ving 75 SDRAM 21 , 79 Security Indicator 25 Security Panel 37 Sleep Mode 59 Specifications 120 Audio 122 Chipset 121 Dimensio ns and Weight 126 Enviro nmental.
Een belangrijk punt na aankoop van elk apparaat Fujitsu LifeBook S7220 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Fujitsu LifeBook S7220 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Fujitsu LifeBook S7220 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Fujitsu LifeBook S7220 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Fujitsu LifeBook S7220 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Fujitsu LifeBook S7220 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Fujitsu LifeBook S7220 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Fujitsu LifeBook S7220 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.