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® REFERENCE GUIDE 8513016.book Page a Wednesday, April 16, 2008 12:01 PM.
8513016.book Page b Wednesday, April 16, 2 008 12:01 P M.
i Chapter 1: About This Reference . . . . . . . . . . . 1 About thi s guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Accessi ng the o nline User Guide . . . . . . . . . . . . . . . . . . . . . . . . . 2 Gateway contac t inform ation .
Contents ii Creating disc s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Using t he memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . 28 Memory card t ypes . . . . . . . . . . . . . . . . . . . . . . .
www.gatewa y.com iii Using B igFix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Managing hard driv e space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Checking hard dri ve space . . . . . . .
Contents iv Recoveri ng pre-instal led software and drivers . . . . . . . . 95 Return ing to a previ ous system c ondition . . . . . . . . . . . . 96 Retur ning y our syst em to it s fac tory co ndit ion . . . . . . . 97 Technical support . . . . . . .
CHAP TER 1 1 About T his R ef erence • About this guide • Acces sing the online User Guide • G a tewa y c o n t a ct i n fo rm a t i o n • Micr o sof t C ertif icat e of Aut hentic ity • For m o re i n forma tio n 8513016.
CHAPTER 1: About This Reference 2 About t his guide Th is guide in clude s inf or mation and mai nten ance inst ruc tions that ar e spec ific t o y our model of Gat ew a y computer . Some ill ustrat ion s in this guid e m ay look di ff eren t tha n your computer becaus e hardw are options and port locations may v ary .
www.gatewa y.com 3 Mic r o s of t C er tificat e of Au th e n t i cit y Th e Micr os oft C ert ificat e of Aut hentic ity label f ound on t he back or side of your comput er includes the produc t k e y code f or y our op erating sy st em.
CHAPTER 1: About This Reference 4 8513016.book Page 4 Wednesday, April 16, 2 008 12:01 P M.
CHAP TER 2 5 Checking Out Y our Co m p u te r • Fro n t • Back 8513016.book Page 5 Wednesday, April 16, 2 008 12:01 P M.
CHAPTER 2 : Checking Out Your Computer 6 Fro n t Me m or y c a rd rea d er DVD/C D drive Micr ophone j ack Pow er b u tton / power indica tor DVD/CD drive (optional ) Headphone jac k IEEE 1 3 9 4/ Fir.
www.gatewa y.com 7 Com ponen t Icon Des cript ion Mem ory c ar d read er Inse rt a mem ory card from a digi ta l ca me ra, MP3 pla y er , PD A, cellular t ele phone , or othe r dev ice into the memor y card reader .
CHAPTER 2 : Checking Out Your Computer 8 Bac k Important Y ou r comput er’ s hardw are options and port locations ma y va ry fr om this illu stration. Componen t Icon Descri ptio n Vo l ta ge sw i tc h The swit c h is pr ese t at th e fac t ory . Mak e sure th at thi s i s set to the co rrect volt ag e for you r a re a .
www.gatewa y.com 9 US B ports Plug USB ( Univ er sal Serial Bus) de vic es (such as a U SB pri nt er , scanner , camer a, k e yboar d, or mo use ) int o the se por ts. F or more informa tio n, se e “Instal ling a print er , scann er , or other de v ice” on pa ge 3 1 .
CHAPTER 2 : Checking Out Your Computer 10 Rea r sp e a ker j ac k (black plug) Plug y our r ear right and lef t speak ers in to this jack. F or mor e inf orm ation, see “Co nfiguring t he audi o jacks” o n page 3 1 .
CHAP TER 3 11 Set ting Up and Get ting Start ed • W orking saf el y and comf ortabl y • Prepar ing po w er connec tions • C onnec ting t o a br oadband modem or net work • C onnec ting a dia l.
CHAPTER 3: Setti ng Up and Getti ng Started 12 W orking saf el y and comf or tabl y Bef ore using your computer , follow the se general gui delines f or se tting up a saf e and comf orta ble work area and a v oiding discomf ort and str ain: • K eep hands and arms parallel to t he floor .
www.gatewa y.com 13 R educ i ng e y e str ain Sunlight or bright indoor lighting shoul d not reflec t on the monitor sc reen or shine direc tly into y our e yes . • P osition t he compu t er desk and scr een so you can av oid glare o n your screen and lig ht shin ing directly into your e y es.
CHAPTER 3: Setti ng Up and Getti ng Started 14 Sit ting at y our comput er • Av oid bending, arc hing, or angling y our wrists. Mak e sure t hat the y are in a relaxed po sition when you type . • Do n o t s l ou ch for w a rd o r l e a n fa r ba ck .
www.gatewa y.com 15 C heck ing the voltage sele c tio n The power s upply , a comp onent built int o you r computer , pro vide s power t o the s yst em board, add-in cards, and peripheral de vice s.
CHAPTER 3: Setti ng Up and Getti ng Started 16 C onnec ting a dial-up modem Y our computer ma y hav e a 5 6K modem that y ou can use w ith a st a n d ard tel ep h o n e li n e to c on nect to t he I n te rn et or fa x documents.
www.gatewa y.com 17 5 T o open your comput er ’s Start menu, click ( Start ). F r om t hat menu , y ou ca n ru n pr ogr ams and s ear c h f o r file s. Fo r more inf orm ation on using y our comput er’ s menus, see “U sing Window s” and “Cu st omizing Windo ws” in your online Use r G ui d e .
CHAPTER 3: Setti ng Up and Getti ng Started 18 T o p u t y o u r c o m p u t e r t o s l e e p : 1 C lick ( Start ), then click (power) . The computer save s your session and part ial ly shut s down to sa ve pow er . 2 T o “wak e” your computer , pre ss a k e y on the k e yboard or pres s the pow er butt on.
www.gatewa y.com 19 2 If your computer doe s not turn off , pres s and hold the pow er bu tt on until the computer turns of f (about fi ve seconds) , then pre ss it again t o turn t he computer back on. U sing t he k e y boar d Premi um multimedia k e y board f eature s The k e y board has s ev eral dif f erent type s of k ey s and but tons.
CHAPTER 3: Setti ng Up and Getti ng Started 20 Elit e multi media k e y boar d f eatur e s The k e y board has s ev eral dif f erent type s of k ey s and but tons. Y our ke y board also ha s status indicat ors th at show whic h k e yboa rd f eature is ac tiv e .
www.gatewa y.com 21 Fea t ur e Icon Desc riptio n Slee p bu tton Pres s this butt on to activ ate y our computer’s Sleep (po wer -sa ving) mod e. Func tion ke y s Pres s these k e ys t o start program acti ons. Each pr ogram u se s diff er ent func tion k e y s f or diff erent purpose s.
CHAPTER 3: Setti ng Up and Getti ng Started 22 U sing t he mou s e The mouse is a dev ice t hat controls the point er mo ve ment on the comput er displa y . This illu str ation show s the stan dard mouse . As you mo ve t he mouse , the point er (arro w) on the disp lay mov e s in the s ame direc tion.
www.gatewa y.com 23 Y ou c an use the scrol l w he el on the mous e to mov e thr ough a docume nt. This feature is no t av ai lable in all program s. For mor e inf ormation about how t o adjust t he d.
CHAPTER 3: Setti ng Up and Getti ng Started 24 U sing optical dr i v es Fea t ures Y our optical driv e has t he f ollowing basic components: L oading an optical disc T o insert an optica l disc: 1 Pre ss t he e ject bu tton on the optical disc dr iv e .
www.gatewa y.com 25 Identifyi ng optical driv e ty pe s Y our computer may contain one of the follo wing driv e ty pes. Pre ss t he dri ve’ s e jec t butt on, then L ook on t he f ront of the dri ve’ s dis c tr ay f or one or mor e of t he f ollow ing logo s: If y our optical dri ve has this logo.
CHAPTER 3: Setti ng Up and Getti ng Started 26 Pl ayi n g d i scs Pl ayi n g a C D A standard compact disc ( CD ) can hold an e ntire album of digital songs and can be pla yed on a CD play er or your computer’s CD driv e.
www.gatewa y.com 27 Pl ayi n g a Bl u -ray D i s c Blu -ray Disc is a h igh -cap acity op tic al disc that ca n store much more dat a than a D VD. A dual-la yer Bl u-ray Disc can hold 5 0 GB of file s, about 2 3 hours of st andard-definition v ideo, or about nine hours of high-definition video.
CHAPTER 3: Setti ng Up and Getti ng Started 28 U sing t he memory card r e ader Y ou can us e the optional m emory card reader to transf er pic ture s f r om a d igit al c amer a to y our co mput er .
www.gatewa y.com 29 T o remo v e a memory ca rd: • Wa i t fo r t h e m e m o r y c a r d r e a d e r a c c e s s i n d i c a t o r to s to p blinking, t hen pull th e memory card out of the slot. Adju sting t he v olume Y ou can adjust v olume using y our speak ers’ controls or the Windo ws v olume controls.
CHAPTER 3: Setti ng Up and Getti ng Started 30 2 C lick and drag the slider up to incr ease volume and dow n to d e cr ea se vo l u me. 3 T o mute the v olume , c lic k ( Mute ) . T o r est ore volume , click it aga in. 4 T o adj ust device volume lev els, click Mixer .
www.gatewa y.com 31 C onf igur ing t he audio jac ks If the back of y our computer has fi ve audio jacks, the y are univ ersal jacks. T his means t hat t hey can be u sed f or more t han one purpos e. For ex ample , the blue jack on the computer can be a s t er eo in j ac k or a st er eo out jac k.
CHAPTER 3: Setti ng Up and Getti ng Started 32 IEEE 1 39 4 and USB ports support plu g-and-pla y and hot -swap ping , wh ich mean s that you r comp uter will usually recogni ze suc h a de vice whene v er you plug it i nto t he appropri ate port.
CHAP TER 4 33 Upgr ading Y our C omput er • Pre venting static electr icity dis char ge • Opening th e ca se • Clos i n g t h e c as e • R eplac ing the color panel • Installing memory • A.
CHAPTER 4: Upgradi ng Your Computer 34 Pr e v enting static elec tric ity dis c har g e The components inside y our computer are ex tremely sensitiv e t o static elec tri city , also kn own a s elec tro static dis char ge (ESD) .
www.gatewa y.com 35 Opening t he cas e Y our compute r cas e pro vide s eas y acce ss t o int ernal components. R emo v ing the side panel T o remo ve t he side panel: 1 F ollow t he instr uc tions i n “Pre v enting stati c elec tric ity dischar ge” on page 34 .
CHAPTER 4: Upgradi ng Your Computer 36 R emo v ing the f r ont be z el To r e m o v e t h e f r o n t b e z e l : 1 R emov e th e side panel b y f ollow ing the instr uc tions in “Remo vi ng the side panel” on page 35 .
www.gatewa y.com 37 C lo sing t h e ca s e R eplac ing t he f r ont bez el T o rep lace the f ront bezel: 1 Slide the tabs on the righ t side of the bezel into the slots on the right side of the co mputer .
CHAPTER 4: Upgradi ng Your Computer 38 R eplac ing t he side panel T o rep lace the s ide panel: 1 Make sure that al l of the in ternal c abl es a re arra nge d inside the computer so the y will not be pinched when y ou close the computer .
www.gatewa y.com 39 2 Press firm ly o n the lower le ft an d l ower ri ght p arts of the color panel t o releas e the panel f rom the f r ont bezel. Y ou should pres s the tw o points against the computer until y ou hear or f eel a clic k, which is the sound of the panel’ s inter nal loc king tabs unlocking.
CHAPTER 4: Upgradi ng Your Computer 40 4 Slide the tabs of t he new color panel up into t he slots on the f ront bez el. 5 Press firm ly o n the lower le ft an d l ower ri ght p arts of the color pan el to engage t he panel’ s int erna l lock ing tabs .
www.gatewa y.com 41 Installing memor y When y ou upgrade the comput er memory , mak e sur e that y ou install the cor rec t type of memory module f or you r comput er .
CHAPTER 4: Upgradi ng Your Computer 42 5 Align the notc hes on the new DIMM wit h the notche s on the memory module bank and pres s the module firml y into the bank. The tabs on the sides of the memory module should sec ure t he memory module aut omatically .
www.gatewa y.com 43 Addi ng or r eplac ing an opti cal dis c dr i v e T o add rep lace an optic al drive: 1 R emov e th e side panel b y f ollow ing the instr uc tions in “Remo vi ng the side panel” on page 35 . 2 R emov e t he fr ont bez el by f ollow ing th e instruc tions in “Remo ving the front bez el” on pag e 36 .
CHAPTER 4: Upgradi ng Your Computer 44 6 R emov e the two dri ve r et ention scre w s. 7 Slide the dri ve f orwar d and out of the dri v e bay . 8 Slide the new driv e into t he driv e bay , lin e up the sc rew holes on t he driv e bay w ith the s cre w holes on t he driv e , then replace the two dr iv e ret ention scr ew s.
www.gatewa y.com 45 R eplac ing t he memor y car d rea de r T o replace the me mory card reader: 1 R emov e th e side panel b y f ollow ing the instr uc tions in “Remo vi ng the side panel” on page 35 . 2 R emov e t he fr ont bez el by f ollow ing th e instruc tions in “Remo ving the front bez el” on pag e 36 .
CHAPTER 4: Upgradi ng Your Computer 46 5 Unplug the cab le from the back of the card reader , then slide the card reader tow ard the fr ont of your computer . 6 Slide t he ne w car d rea der int o place , then s ecur e it w ith the two s cre w s you remo ved pre v iousl y .
www.gatewa y.com 47 Addi ng or r eplac ing a har d dr i v e T o add o r rep lace a har d drive: 1 R emov e th e side panel b y f ollow ing the instr uc tions in “Remo vi ng the side panel” on page 35 . 2 Disconnect and label all hard dri ve cables, noting their locations and orientation.
CHAPTER 4: Upgradi ng Your Computer 48 4 Loo se n the c a pt ive th u m bscrew th a t se cu res th e ha rd dri ve cage to th e comp uter . (This sc re w cannot be re m ove d .
www.gatewa y.com 49 9 L ine up the tabs on the right side of the cage with the slots on the inside of the case , then slide the cage into the c ase. 10 Tighten the cage thumbscr ew , then plug the h ard driv e cage f an cable back int o t he s ys tem boar d.
CHAPTER 4: Upgradi ng Your Computer 50 4 Loo sen the four captiv e scre ws that secur e the h eat sink and fan assembly to the sy stem boa rd, then remove the as sembl y and place it on a stable surf ace wit h the f lat surf ace of the heat sink (the side with t he thermal grease) up.
www.gatewa y.com 51 8 If this is a new heat sink, remo ve the str ip on the heat sink that covers t he g ra y thermal grease . If you are r e-usi ng a heat s ink , u se rub bing (is opr op y l) alcoh .
CHAPTER 4: Upgradi ng Your Computer 52 4 If you ar e replac ing an e xpansion ca r d, remov e the old car d. Y ou can slightl y see sa w the car d end-t o-end to loosen t he card, but do not bend the car d sidew a ys. 5 Install the new car d into the e xpansion slot.
www.gatewa y.com 53 T o rep lace th e batt ery: 1 R estart y our comput er . 2 During th e restar t, pres s and hold t he F1 key. T h e m a i n menu of the BIO S Setup utility opens. 3 Wr it e dow n all v alues in the menus and submenu s, then exi t fr om the utility .
CHAPTER 4: Upgradi ng Your Computer 54 9 Ma ke s ur e t h a t th e p os it ive (+ ) si d e o f th e n ew b a tte r y is facing up (usua lly the sid e tha t the batter y typ e an d model numbe r are e tc hed into), th en press t he batt ery into the socket until it sna ps into plac e.
www.gatewa y.com 55 6 Rem ove th e e i g ht sys te m b oa r d s crews . 7 L ift the s yst em board up and out of the case . 8 Align the ne w sy ste m board on the s cr ew hole s in the case , th en secure i t i nto the case wi th the screw s.
CHAPTER 4: Upgradi ng Your Computer 56 8513016.book Page 56 Wednesday, April 16, 2008 12:01 PM.
CHAP TER 5 57 Maintaining Y our Co m p u te r • Set ting up a maint enance s chedule • Caring f or y our comput er • C leaning y our comput er • Updating W indo w s • Using BigFix • Managing har d dri v e space • Sch eduling ma int enance tasks • Mo vi ng fr om y our old comput er 8513016.
CHAPTER 5: Maintaining Your Computer 58 Se t ting up a maint enance s c he dule Use t he f ollowing tabl e t o set up a r egula r maintenance schedu le. Cre ating s yst em reco v e r y dis cs Y ou should cr eate y our sy st em recov ery discs a s soon as pos sible .
www.gatewa y.com 59 Car ing f or y our comput er T o extend t he li f e of your computer : • B e c a r e f u l n o t t o b u m p o r d r o p y o u r c o m pu t e r , a n d d o not put any ob jects on t op of it. The cas e , although strong, i s not made t o support e xtr a we ight.
CHAPTER 5: Maintaining Your Computer 60 C leaning y our comput er K eeping your comput er clean and the vents fr ee from du st helps k e ep y our computer perf orming at its best.
www.gatewa y.com 61 C leaning t he k e yboar d Y ou should occasionally clean the k e y board to r emov e dust and lint trapped under the ke y s. T o c lean the k e ybo ard: 1 Us e an aero sol ca n of air wit h a narr ow , straw -lik e ex tension t o remov e dust and lint trapped under the key s .
CHAPTER 5: Maintaining Your Computer 62 C leaning optical dis c s Optical disc s (CDs, D VDs, and Blu-ray Discs) ge t dirty f rom fr equent hand ling. T o clean an opt ica l disc : 1 Wip e fr om the cent er t o the ed ge , not around in a c irc le , using a pr oduct made especi ally f or the purpos e.
www.gatewa y.com 63 U sing BigF ix BigFix monit ors y our computer f or problems and c onflic ts. It aut omaticall y gat hers inf ormation about the lat e st bugs, sec urity alerts, and updat es f rom BigFix sit es on the Inte rnet. Whene ver BigFix det ec ts a problem, it alerts you b y fla shing the blue taskbar ic on.
CHAPTER 5: Maintaining Your Computer 64 C hecking ha rd dr iv e space T o c heck hard dr iv e sp ace: 1 C lick ( Start ) t he n cli ck Comput er . T he Com p uter wi nd ow o p e n s. 2 Right -c lick the dri ve t hat you want t o chec k for a v ailable fi le space , t hen c lick Propert ie s .
www.gatewa y.com 65 Deleti ng unnece s sary file s Delet e unne ces sary fi les, suc h a s tempor ary file s and f iles in t he R ecy c le Bin, t o f r ee har d d ri v e sp ace . T o dele te unnecessary files: 1 C lick ( Start ), All Programs , Accessories , Sys te m T ools , then cl ic k Disk Cleanup .
CHAPTER 5: Maintaining Your Computer 66 C hecking the hard dri v e f or err ors The Er ror -c hecking progr am ex amines the hard dri ve f or ph ysical f law s and file and f older problems. Th is program correc ts file and folder problems and ma rks flaw ed areas on the hard dri ve so W indows doe s not use them.
www.gatewa y.com 67 5 C lick OK . Def r agmenting t he har d dri v e When workin g wit h file s, so metimes Windo w s div ides the f ile informati on in to piec es an d stores them in different p laces o n the hard drive . This is c alled fra g me nta ti o n , and it is nor mal.
CHAPTER 5: Maintaining Your Computer 68 3 C lick Defr agment no w . T his pr oces s may tak e hours t o complete , depending on the siz e of the driv e being defr agmented. Backing up file s Backing up file s and remov ing them fr om the har d driv e fr ees space f or new fil es on the hard dri ve .
www.gatewa y.com 69 4 Follow the on-screen ins tructions to select a back up sto rage location and t he files and f olders t o back up. Sc heduling maint en ance ta sks T ask Scheduler lets y ou schedule maint enance tasks such as running Disk Defragmenter and c hecking your dri ve s f or err ors.
CHAPTER 5: Maintaining Your Computer 70 Mo v ing f r om y our old comput er T ran sf er ri ng file s an d se t tings a ut omaticall y Y ou can mov e y our file s, f olders, sof twar e se ttings, and u.
www.gatewa y.com 71 T ran sf erri ng f ile s and s et tin gs manu all y Y ou can manually tr ansf er your persona l data files b y cop ying the m to remo v able media, suc h as a wr itable dis c, an e x ter nal hard dri ve , a net work location, or a f lash driv e .
CHAPTER 5: Maintaining Your Computer 72 Fin di n g ot h e r f il es Us e Windo ws F ind or Searc h to locat e other personal data f iles. F or mor e i nf or mat ion, se e “U sin g Wi ndo w s” i n y our o nli ne User Guide .
CHAP TER 6 73 T roubleshooting • Erro r m essa ges • Int erne t and ne tworking • Po w e r • Display • Printing • Optical disc s • Me m o r y c a rd re ad er • Mouse • Key b o a r d .
CHAPTER 6: Troubl eshooting 74 S af ety guideline s While troublesh oo ting you r co mpu t er , follow these safety guid elines: T r y the s e st eps f irst If y ou ha v e pr o blem s w it h y ou r co mput e r , try t he se t hin gs f ir st: • C heck all cabl e connections, including power .
www.gatewa y.com 75 Er r or me s s ages Erro r mes sag e Acti on “I ns uffi cie nt di sk space” See “ Y ou get an “I nsuffic ient disk spa ce” error m essage” on p age 8 5 . “Data e rro r ” See “Y ou get a “D ata er ror” me ssag e” on page 86 .
CHAPTER 6: Troubl eshooting 76 Int erne t and ne tw orking Internet If you do not find a solution to y our problem in this sec tion, the issue ma y be networking relat ed.
www.gatewa y.com 77 P eople are sending y ou e-mails, but you ha ve not recei v ed them • C lick t he Rece ive or Send and Re ceiv e butt on in your e-mail progr am. Th is chec ks you r mail serv er f or inco min g e -m ai l. • Mak e sure that y our account with y our Inter net service pro vider (ISP) is s et up corr ec tly .
CHAPTER 6: Troubl eshooting 78 Modem (dial -up) See a lso “Interne t and networking” on page 7 6 . Y our modem does not dial or do es not connect • Mak e sure that the modem cable is plug ged into the modem jack and not the Etherne t network jac k.
www.gatewa y.com 79 Y ou cannot connec t to th e Inter net • The ISP ma y be hav ing tec hnical diffic ulties. C ontact y our ISP f or t echnical support. • R ev ie w the tr oubleshooting inf ormati on under “Int ernet and networking” on page 7 6 .
CHAPTER 6: Troubl eshooting 80 3 C lick t he Modem t a b , t h e n a d j u s t t h e Speak er vo lu me control. 4 C lick OK twice to c lose t he dia log box es.
www.gatewa y.com 81 Po w e r Y our compute r will not tur n on • Ma ke su r e th at th e p owe r c o rd i s co n n ecte d to a n AC po wer sour ce and to your computer , and that y our computer is turned on. If your power cables are co nnected to a powe r st rip, m ake su re it is turn ed on .
CHAPTER 6: Troubl eshooting 82 Th e color is not unif orm • Mak e sure t hat the displa y w arms up f or at leas t 30 minut es b ef ore making a fin al judgment about color unif ormity . T h e t e x t o n t h e d i s p l a y i s d i m o r d i f f i c u l t t o r e a d • Adjust the brightnes s and contrast controls.
www.gatewa y.com 83 • R einstal l the pr inte r driv er . See your pr int er ’ s us er guide for instru ction s. • W ait un til file s hav e been printed bef ore sending additional files t o the print er . • If you print large fi les or ma ny files at on e time, you may wa nt to add a dditional memory to t he print er .
CHAPTER 6: Troubl eshooting 84 • The region al code of the mov ie disc may not mat ch y our dri ve’ s r egional code . Pla y onl y discs w ith a reg ional code f or your re gion . Th e DVD reg ion al co de for the U ni t e d Stat es and Can ada is 1 , and the r egional code f or Mexico is 4 .
www.gatewa y.com 85 Ke y b o a r d The ke yboard does not work • Ma ke su r e th at th e keyb o ar d c ab l e i s p lu gg e d i n corr ec tly . • C lean the ke yboard b y using an aerosol can of air wit h a narr ow , straw-lik e ex t ension to r emov e dust and lint trapped under the k e ys.
CHAPTER 6: Troubl eshooting 86 A file w as accident ally delet ed • If a fi le wa s dele ted w hile holdin g dow n the S HIFT key, or if the Recycle Bi n has b een empt ied sin ce the fi le was dele te d, the file cannot be re st ored. T o restore delet ed f iles: 1 Double-clic k t he Rec yc le B in icon.
www.gatewa y.com 87 Checking th e hard dr iv e f or er rors Us e Error -chec king i f you encounter hard dri ve problems. Err or -c hecking ex amines the hard dri v e for f ile and f older problems, then corr ec ts the data problems that it finds. T o check the hard dri ve f or errors: 1 C lick ( Start ) t he n cli ck Comput er .
CHAPTER 6: Troubl eshooting 88 Y o u se e a “Not e nough me mory ” error me ssage • C los e all progr ams, the n rest art you r computer . • If you continue to rece iv e this error me ssage , consider adding more memory to y our computer .
www.gatewa y.com 89 Expansion car ds The co mputer d oes not recognize a n expansion card • R estart y our computer . • Mak e sure t hat you hav e installed the requir ed softw are . For mor e infor mation, see your expansion car d’s documentation.
CHAPTER 6: Troubl eshooting 90 • Screen resolution —Many TVs cannot display the high re solution t hat your comput er’s v ideo signal u ses , and may sh ift, scramb le, or scroll th e picture. For a b ett er pic ture o n a TV di spl a y , you ma y nee d t o lo we r t he comp ut er’s sc r een re s oluti on t o 800 × 6 00 or 640 × 480.
www.gatewa y.com 91 C hec king f o r de v ice pr oblems F aul ty de vices o r co rrupt device drivers c an cause a v ari ety of problems on y our computer . Checking the condition of sy st em de vices and t he status of the ir driv ers can help pi npoint the problem.
CHAPTER 6: Troubl eshooting 92 R eco v ering y our s y st em Y ou ca n solv e most comput er problems by f ollowing the informati on in “T rouble shooting” on page 7 3 or in the t ec hnical support pages at www .
www.gatewa y.com 93 Cre ating reco v e r y dis cs If your computer e xperiences pr oblems that are not reco ver able by other met hods, you ma y need t o reinstall t he Windo ws oper ating sy st em and fac t ory-loaded sof tw are and dri vers. T o reinstall using discs, y ou must cr eate the s et of recovery discs beforehan d.
CHAPTER 6: Troubl eshooting 94 The C re a te B a ckup D i sc dialog bo x opens. This dialog bo x tells y ou the number of b lank, recor dable discs y ou will need to comple te the re cov ery discs. Mak e sure that y ou hav e the required number of iden tical, blank discs ready bef ore continuing.
www.gatewa y.com 95 R eco v er ing pr e-installed sof tw a re and dri v e rs As a tro ubleshooting st ep , y ou may need to re install t he sof tw are and dev ice dri vers t hat came pre -installed on your computer f rom t he f act ory . Y ou can recov er u sing either y our hard dri ve or t he backup disc s you ha ve c reat ed.
CHAPTER 6: Troubl eshooting 96 3 C lick Contents . A list of sof twa re and dev ice dri vers opens. 4 C lick the in stall icon for the item you w an t to i nstall, then f ollow the on-screen prompts t o complete the insta llat ion. Repeat this step for each item you want to r einstall.
www.gatewa y.com 97 2 On the left side of the window , clic k Re p a i r Wi nd ow s using S ystem Rest ore , then cli ck Next . The Choos e a restore po i nt dialog bo x opens. 3 C lick the r e stor e p oint y ou w ant, clic k Next , then click Finish .
CHAPTER 6: Troubl eshooting 98 R ecov ering from w it hin Window s V i sta T o reinst all Windo ws Vist a and all pre -installed sof tw are and drivers: 1 C lick ( Start ), All Programs , Gateway , then click Gat e wa y R ec ov ery Mana gem ent . Gat eway R ecove ry Manage men t opens.
www.gatewa y.com 99 R eco v ering from the hard dri ve during startup T o reinstall Window s Vista and all pre -installed sof tware and drivers: 1 T urn on y our computer , t hen press A LT +F1 0 during startup. Gate way Reco ve r y Manageme nt opens.
CHAPTER 6: Troubl eshooting 100 T echnical suppor t Bef o re calling Gat e w a y C u st omer Car e If you ha ve a t echnical problem wit h your computer , f ollow thes e recommendations be f ore contacting Gate w a y Cust omer Care: • Mak e sur e that y our comput er is connec te d correc tl y t o an AC pow er outlet t hat is supplying power .
AP P ENDI X A 101 L egal Notices • Important saf e ty inf ormation • R egulatory compliance statements • En v ironmental inf ormation • Notice s 8513016.
APPENDIX A: Leg al Notices 102 Important s af ety inf ormation Y our G ateway sys tem is d esi gn ed an d teste d to me et the la tes t s ta nd a rds for safe ty of in for mat i on technology equipme nt.
www.gatewa y.com 103 Ca re du ri n g use • D o n o t w a lk o n t h e p o w e r c o r d o r a l l o w a n y t h i n g t o r e s t o n i t . • Do no t spill a ny thing on th e sy st em. T he be st w ay to av oid sp ills is t o a v oid eatin g and drinking near your system.
APPENDIX A: Leg al Notices 104 • Re orien t or r elocat e the r ecei vin g ant enna • Inc rease t he sep aration be twe en the equipme nt and re ceiv er • Con ne ct th e eq ui p me nt to a n o u.
www.gatewa y.com 105 When programming or maki ng test calls to emergency numbers : • Re main on the line and briefl y ex plain t o the di spatc her th e reaso n f or the call. • P erf orm such acti vitie s in t he off -p eak hou rs such a s ear ly m orning or late e v ening s.
APPENDIX A: Leg al Notices 106 Las er saf e ty statement All Ga te wa y systems equi pped with CD and DVD drives comply with the appropri ate saf ety standards , includi ng IEC 825.
www.gatewa y.com 107 P o w er line s Do not loc ate t he ant enna nea r ov erhe ad light or po wer c irc uits, or w her e it could fall in to suc h pow er line s or c irc uits. Wa rn i n g When installing or realigning an outside antenna syst em, extr eme ca r e should be tak en t o keep f r om touc hing suc h power lines or cir cu its.
APPENDIX A: Leg al Notices 108 En vi r onmental inf orm ation The product yo u have purchas ed c ontains extr acted natural resource s that h a ve been used in the manufac t uring process. This product may contain su bstances known to be haz ardous to the envir onme nt or to human heal th.
www.gatewa y.com 109 T rademark ac kno wled gments Gate wa y and the Black -and-White Spot Design are trademarks or registered trademarks of Gat ew a y , Inc. in the U.S. and other coun tries. Int el, Intel Inside logo, and P entium are regist ered trademarks and MM X is a trademar k of Intel Corporation.
APPENDIX A: Leg al Notices 110 8513016.book Page 110 Wednesday, April 16, 2008 12:01 PM.
111 A AC powe r connector 8 accessories safety preca utions 102 activi ty indi cato rs See indica tors applicat ion buttons 21 applicat ion key 20 , 21 arrow keys 20 , 21 audio analog speaker jack 9 a.
112 Index playing audio 26 recording 27 troubleshoot ing 83 CD dr ive adding 43 identi fyi ng 25 locati ng dri ve 7 replacing 43 See also optica l drive troubleshoot ing 83 cellular phone memory cards.
113 www.gatewa y.com dial- up m odem 16 adjust ing v olum e 79 conn ecting 10 diagno stic s 79 diali ng prope rties 78 troubleshoot ing 78 troubleshoot ing conne ction speed 79 digita l audi o out 9 d.
114 Index removing 37 replacing 37 funct ion keys 19 , 21 G Gateway contact inf ormation 2 model number 2 , 100 serial numb er 2 , 100 Suppor t 2 Gate way R ecover y Cent er re-inst alling dri vers 95.
115 www.gatewa y.com L labe ls Micr osoft Ce rtific ate of Authen ticity 3 , 10 0 model number 2 , 100 serial numb er 2 , 100 LCD panel cleani ng 61 troubleshoot ing 81 , 83 light s See indica tors li.
116 Index settings from old compu ter 70 MP3 player memory cards 28 multime dia adjust ing v olum e 29 play ing B lu-r ay 27 play ing D VD 26 using Windo ws Media Play er 26 , 27 MultiMe diaCard 28 mu.
117 www.gatewa y.com optical d iscs 27 recovering defau lts 97 drivers 92 , 95 pro gram s 92 , 95 software 92 , 95 system 92 with Gateway Rec overy Center 95 with W indows Syst em Resto re 96 re-inst .
118 Index side 10 speakers conf iguring 31 Stand by m ode 7 starting comput er 7 , 16 prog rams 23 static elec tri city 34 surge prot ector 14 system batter y replacing 52 system bo ard replacing 54 s.
119 www.gatewa y.com Windows Easy Transfer 70 Windows key 20 , 21 Win dows Sy stem Restore 92 Window s Up date 62 wired Ethernet troubleshoot ing 80 working safely 12 8513016.
120 Index 8513016.book Page 120 Wednesday, April 16, 2008 12:01 PM.
8513016.book Page 121 Wednesday, April 16, 2008 12:01 PM.
MAN GERSHWIN EREC REF GDE R0 4/08 8513016.book Page 122 Wednesday, April 16, 2008 12:01 PM.
Een belangrijk punt na aankoop van elk apparaat Gateway GM5684E (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Gateway GM5684E heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Gateway GM5684E vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Gateway GM5684E leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Gateway GM5684E krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Gateway GM5684E bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Gateway GM5684E kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Gateway GM5684E . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
