Gebruiksaanwijzing /service van het product DV6 van de fabrikant HP (Hewlett-Packard)
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HP P av ilion dv6 Entertainm ent P C Maintenance and S er v ice Gui de Doc u ment P art Number: 5 7 5 9 7 6 -001 September 200 9 This guide is a troubleshooting re ference used for maintaining and ser vicing the computer.
© Copyright 2009 Hewlett-Packar d Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under licens e. Intel and Core are trademar ks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Safety war ning notice Å W ARNI NG: T o reduce the po ssibility of heat-related injur ies or of ov erheating the com puter , do not place the computer dir ectly on y our lap or obstruct the comp uter air vents . Use the computer only on a har d, flat surface .
Maintenance and S er vi ce Guide 1 Cont ents Product description External component identification Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 Maintenance and Servi ce Guide Conte nt s Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22 Speaker assembly . . . . . . . . . . . . . . . . . . . .
Conte nt s Maintenance and S er vi ce Guide 3 Backup and Recovery Recovering system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 Creating recovery discs . . . . .
Maintenance and Service Gui d eMaintenance and Service Guide 1–1 1 Pr oduc t desc ription Category Description Product Name HP Pavilion dv6 En tertainment PC Processors Intel® CoreT™ i7 mobile processor : i7-820-QM, 1.73 GHz, SC turbo up to 3.06 GHz i7-720-QM, 1.
1–2 Maintenance and Servi ce Guide Produc t descriptio n Panels 15.6-inch, WXGA pan el (1366 × 768) Typical brightness 220 nits Webcam Low profile VGA camera Fixed (no tilt) Activity LED 640 × 480.
Pr oduct des cripti on Maintenance and S er vi ce Guide 1–3 Support for the following WLAN formats: ■ Broadcom 4322 802.11 a/b/g/n WLAN ■ Broadcom 4312 802.
1–4 Maintenance and Servi ce Guide Produc t descriptio n Operating system Preinstalled: Windows 7 Serviceability End-user replaceable pa rts: AC adapter Battery (system) Hard drive Memory module Min.
Maintenance and S er vi ce Guide 2–1 2 External component identification To p c o m p o n e n t s Displa y compon ents Item Component Description 1 Internal microphones (2) Record sound. 2 Webcam light On: The webcam is in use. 3 Webcam Records audio and video and captures still photograp hs.
2–2 Maintenance and Servi ce Guide External com ponent identif ication To u c h Pa d Item Component Function 1 TouchPad light ■ White: TouchPad is e nabled. ■ Amber: TouchPad is disabled. 2 TouchPad* Moves the pointer and select s or activa tes items on the screen.
External com ponent identif ication Maintenance and S er vi ce Guide 2–3 Buttons, speak ers, and fingerprint r e ader . Item Component Description 1 Speakers (2) Produce sound 2 Power button* ■ When the computer is off, press the button to turn on the computer.
2–4 Maintenance and Servi ce Guide External com ponent identif ication Keys Item Component Function 1 esc key Displays system information when pressed in combination with th e fn key. 2 fn key Executes frequently used system func ti ons when pressed in combination with a function key or the esc key.
External com ponent identif ication Maintenance and S er vi ce Guide 2–5 Lights Item Component Description 1 Power lights (2)* ■ On: The computer i s on. ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation.
2–6 Maintenance and Servi ce Guide External com ponent identif ication Fr ont components 9 Wireless ■ Blue: An integrated wireless de vice, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ■ Amber: All wireless devices a re off.
External com ponent identif ication Maintenance and S er vi ce Guide 2–7 Left-side compon ents Item Component Function 1 External monitor port Connects an external VGA monitor or projector. 2 Expansion port 3 Connects the computer to an optional docking device or an opti onal expansion product.
2–8 Maintenance and Servi ce Guide External com ponent identif ication Right-side components Item Component Function 1 Optical drive Reads optical di scs and, on select models, also writes to optical discs. 2 Optical drive light Blinking: The optical drive is being accessed.
External com ponent identif ication Maintenance and S er vi ce Guide 2–9 Bottom components Item Component Function 1 Hard drive bay Holds the hard drive. 2 Vents (7) Enable airflow to cool internal components. ✎ The computer fan starts up automatically to cool intern al components and prevent overheating.
Maintenance and S er vi ce Guide 3–1 3 Illustrated parts catalog Ser vice tag When ordering parts or requ esting information, provide the computer serial number an d model number located on the service tag. Component Descr iption 1 Product name This is the product name af fixed to the front of the computer.
3–2 Maintenance and Servi ce Guide Illustr ated parts catalog Computer major components.
Illustr ated parts catalog Maintenance and S er vi ce Guide 3–3 Item Description Spare Part Number (1) 15.6-inch d isplay assembly (includes wireless ante nna transceivers and cables) ✎ See Display assembly components on page 3-9 for more info rmation on display assembly spare part numbers.
3–4 Maintenance and Servi ce Guide Illustr ated parts catalog Denmark, Finland, Norway, and Sweden 570228-DH1 France 570228-051 French Canada 570228-121 Germany 570228-04 1 Greece 570228-DJ1 Hungary.
Illustr ated parts catalog Maintenance and S er vi ce Guide 3–5 Switzerland 518965-111 Taiwan 518965-AB1 Thailand 518965-281 Turkey 518965-141 The United Kingd om 518965-031 The United States 518965.
3–6 Maintenance and Servi ce Guide Illustr ated parts catalog 6-cell, 55-Wh, 2.55-Ah Li-ion battery 511872-001 6-cell, 47-Wh, 2.2-Ah L i-ion battery 484170-001 3-cell, 47-Wh, 4.
Illustr ated parts catalog Maintenance and S er vi ce Guide 3–7 ■ For use in Afghanistan, Albania, Algeria, Andorra, Angol a, Argenti na, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahama.
3–8 Maintenance and Servi ce Guide Illustr ated parts catalog ■ For use in Andorra, Antigua and Ba rbuda, Argen tina, Au stralia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Boli.
Illustr ated parts catalog Maintenance and S er vi ce Guide 3–9 Displa y assembly components BrightV iew panel Item Description Spare part number 1 Display bezel 512364-001 2 Display Hinge Kit (incl.
3–1 0 Maintenance and Servi ce Guide Illustr ated parts catalog Mas s s to r age de vi ce s Item Description Spare part number 1 Hard drive (includes left and right bra cket rails, connector ca ble,.
Illustr ated parts catalog Maintenance and S er vi ce Guide 3–1 1 P lastic s Kit Item Description Spare part number Plastics Kit 5979162-001 1 ExpressCard door 2 Hard drive port b ezel cover 3 Memor.
3–1 2 Maintenance and Servi ce Guide Illustr ated parts catalog Cable Kit Item Description Spare part number Cable Kit, includes: 512832-001 1 TV tuner cable 2 Modem module cable (include s RJ-11 ja.
Illustr ated parts catalog Maintenance and S er vi ce Guide 3–1 3 Mis ce ll aneo us part s Description Spare part number AC adapter: 120-W AC adapter 463953-001 Wired headset wit h volume control 37.
3–1 4 Maintenance and Serv ice Gui d e Illustr ated parts catalog Sequential part number listing Spare part number Description 371693-001 Wired headset with volume control 430958-001 Wireless laser .
Illustr ated parts catalog Maintenance and S er vi ce Guide 3–1 5 490371-D61 Power cord for use in India 504593-003 Broadcom 4312 802.11b/g WLAN module for use in Antigu a and Barbuda, Barbados, Belize, Canada, the C ayman Islands, Guam, Puerto Ri co, Tr inidad and To bago, the U.
3–1 6 Maintenance and Servi ce Guide Illustr ated parts catalog 512836-001 Audio/infrared board for use in compute rs with discrete graphics subsystems (includes cable) 516498-001 Screw Kit 516499-001 Rubber Feet Kit 516855-001 USB board for use in computers with discrete graphics sub systems 516915-001 Battery, 3-cell, 47-Wh, 4.
Illustr ated parts catalog Maintenance and S er vi ce Guide 3–1 7 517864-171 Keyboard, Moonlight White, te xtured keyboard characters for use in Saudi Ara bia ( includes keyboard cable) 518108-001 T.
3–1 8 Maintenance and Service Gui de Illustr ated parts catalog 518965-221 Keyboard, Espresso Black, molded keyboard characters for use in the Czech Republi c ( includes keyboard cable) 518965-251 K.
Illustr ated parts catalog Maintenance and S er vi ce Guide 3–1 9 570228-161 Keyboard, Espresso Black, textured keyboard characters for use in Latin Ame rica ( includes keyboard cable) 570228-171 Ke.
3–20 Maintenance and Servi ce Guide Illustr ated parts catalog 572507-001 Intel 512AN, 802.11a/g/n W L AN HMC for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argenti .
Maintenance and S er vi ce Guide 4–1 4 Remo val and r eplacement procedur es Preliminary replacemen t requir ements To o l s r e q u i r e d You will need the following tools to comple te the remova.
4–2 Maintenance and Servi ce Guide Remo val and replacement procedures Dri ve handling Ä CAUT I ON: Dri ves are f ragile components that m ust be handled w ith care .
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–3 The following table shows how humidity affects the electrostatic voltage le vels generated by different activities. Ä CAUT I ON: A product can be degr aded by as little as 7 00 V .
4–4 Maintenance and Servi ce Guide Remo val and replacement procedures Equipment guidel ines Grounding equipment must in clude e ither a wrist strap or a foot st rap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–5 Component replacement pr ocedures This chapter provides removal and replacement procedures. There are as many as 73 screws including captive screws, in 9 different sizes, that must be re moved, replaced, or loosened when servicing the computer.
4–6 Maintenance and Servi ce Guide Remo val and replacement procedures Computer feet The computer feet are a dhesive-backed rubber pads. The f eet are included in the Rubber Feet Kit, spare part number 516499-001 . There are 4 rubber feet that attach to the base enclos ure in the locations illustrated below.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–7 To install the battery, insert the rear edge of the battery into the battery bay and pivot the front edge of the battery downward until it is seated. The battery release la tch automatically locks the battery into place.
4–8 Maintenance and Servi ce Guide Remo val and replacement procedures 4. Release the display bezel top ed ge 3 from the display enclosure. 5. Release the webcam/microphone module 1 from the display enclosure as far as the webcam/microphone module cable allows.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–9 Opti cal dr iv e ✎ The optical drive spare part kit includ es an optical driv e bezel and brack et. Before removing the optical drive, follow these steps: 1. Shut down the computer.
4–1 0 Maintenance and Servi ce Guide Remo val and replacement procedures Reverse this procedure to reassemble and install the optical drive. Memor y module Before removing the memory module, follow these steps: 1.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–1 1 5. Spread the retaining tabs 1 on each side of the memory module to release the memory module. (The edge of the module opposite the slot rises aw ay from the computer.) ✎ If necessary, use a non-conductive pointed tool to spread the retaining tabs.
4–1 2 Maintenance and Servi ce Guide Remo val and replacement procedures TV tune r module ✎ The TV tuner mo dule spare part kit do es not include a TV tuner module ca ble. The TV tuner module cable is included in the Cable Kit, sp are part number 512 832-001.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–1 3 RT C ba t t er y Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsu re whether the computer is off or in Hibernation, turn the computer on, and then shut it down thro ugh the op erating system.
4–1 4 Maintenance and Serv ice Gui d e Remo val and replacement procedures Hard dri ve ✎ The hard drive spare part kit includes left and right br acket rails, a connector cable, Mylar cover with tab, and 4 rubber isolators. Before removing the hard drive, follow these steps: 1.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–1 5 4. Use the Mylar tab 1 to lift the hard drive up, and then slide it to the left 2 to release it from the hard drive bay. 5. Disconnect the hard drive cable 3 from the system board.
4–1 6 Maintenance and Servi ce Guide Remo val and replacement procedures WLAN module Description Spar e part number Broadcom 4312 802.11 b/g WLAN module: ■ For use in Antigua and Barbuda, Barbados, Beli ze, Canada, the Cayman Islands, Guam, Puerto Rico, Trinid ad and Tobago, the U.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–1 7 Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsu re whether the computer is off or in Hibernation, turn the computer on, and then shut it down thro ugh the op erating system.
4–1 8 Maintenance and Service Gui de Remo val and replacement procedures Remove the WLAN module: Ä CAUT I ON: T o pre vent an unr esponsiv e sy stem, r eplace the wir eless mo dule only w ith a wir eless module author iz ed for use in the compute r by the gov ernmental agenc y that regulates w i r eless dev ices in y our country or regi on.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–1 9 4. Remove the battery (see “ Battery” on page 4-6 ). Remove the switch co ver and keyboard: 1. Turn the computer upsid e down, with the front toward you. 2. Remove the following screws: a.
4–20 Maintenance and Servi ce Guide Remo val and replacement procedures 5. Move the switch cover back so it rests on the display. 6. Remove the three silver Phillip s PM2.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–2 1 7. Lift the rear edge 1 of the keyboard. 8. Slide the keyboard 2 back until the keyboard connector on the system board is accessible.
4–2 2 Maintenance and Servi ce Guide Remo val and replacement procedures 11. Disconnect the LED board cable 1 from the low insertion force (LIF ) connector on the system board. 12. Disconnect the power button board cable 2 from the LIF co nnector on the system b oard.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–2 3 Remove the power button b o ard: 1. Turn the switch cov e r upside down with the front toward you. 2. Remove the Phillips PM2.5×4.0 screw 1 that se cures the power button board to the switch cover.
4–2 4 Maintenance and Service Gui de Remo val and replacement procedures 5. Remove the speak er assembly 4 . Reverse this procedure to install the speaker assembly. Displa y assembly Before removing the display assembly, follow these steps: 1. Shut down the computer.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–2 5 Ä CAUT I ON: Support the display as sembly w hen r emov ing the follo wing scr ew s. F ailure to support the display as sembly can re s ult in damage to the display assembly and other computer components.
4–2 6 Mai ntenance and Serv ice Guide Remo val and replacement procedures 7. If it is necessary to replace the display bezel or any of the display assembly internal components, remove the following screw covers and scre ws: Two ru bber screw covers on the display bezel bottom edge 1 .
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–2 7 10. If it is necessary to replace the displa y inverter, release the display inverte r 1 as far from the display enclosure as the display panel cable and backlight cable allow.
4–2 8 Maintenance and Servi ce Guide Remo val and replacement procedures 13. If it is necessary to replace the display pa nel, remove the two Phillips PM2.5×5.0 screws 1 from the top corners and the six Ph illips PM2.5×5.0 screws 2 from the display hinges.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–2 9 15. If it is necessary to replace the display hing es, remove the two Phi llips PM2.0×3.0 screws 1 that secure each display hinge to the display panel. 16. Remove the display hinges 2 .
4–30 Mainte nance and Service Gui de Remo val and replacement procedures To p c o v e r ✎ The top cover spare parts kit includes the following: speakers , TouchPad and cable, LED board and cable, and switch cover. Before removing the top co ver, follow these steps: 1.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–3 1 4. Turn the computer righ t-side up, with the front toward you. 5. Disconnect the following cables from the system board: a. TouchPad cable 1 ✎ On computer models equipped with a standard display assembly, this cable connects to a ZIF connector on the system board.
4–3 2 Maintenance and Servi ce Guide Remo val and replacement procedures 8. Lift the rear edge 1 of the top cover until it rests at an angle. 9. Remove the top co ver 2 by lifting i t straight up. Reverse this procedure to install the top cover. Bluetooth module ✎ The Bluetooth mo dule spare part kit does not in clude a Bluetooth module cable.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4– 33 Remove the Bluetooth module: 1. Remove the Phillips PM2.0x3.0 screw 1 that secures the Bluetooth module to the top cover. 2. Release the Bluetooth module 2 as far from the top cover as th e Bluetooth module cable allows.
4–3 4 Mai ntenance and Serv ice Gui d e Remo val and replacement procedures f. Top cover (see “Top cover” on page 4-30 ) Remove the modem mod ule: 1. Disconnect the modem module cable 1 from the modem module. 2. Remove the two Ph illips PM2.5×3.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–3 5 Remove the audio/infrared b oard: 1. Disconnect the audio/infrared board cable 1 from the LIF connector on the system board. 2. Remove the one Ph illips PM2.5×3.0 screw 2 .
4–3 6 Maintenance and Service Gui d e Remo val and replacement procedures Remove the USB board: 1. Disconnect the USB board cable 1 from the LIF connector on the system board. 2. Remove the Phillips PM2.5×6.5 screw 2 that se cures the USB board to the base enclosure.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–3 7 1. Remove the power connector cable 1 from the clips and routing channe l built into the base enclosure. 2. Remove the Phillips PM2.5×6.5 screw 2 that se cures the power connector and bracket to the base enclosure.
4–3 8 Mai ntenance and Serv ice Gui d e Remo val and replacement procedures ■ Memory module (see “Memory module” on page 4-10 ) ■ WLAN module (see “WLAN module” on page 4-16 ) ■ Modem .
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–3 9 3. Remove the Phillips PM2.5×6.5 screw 1 that se cures the system board to the base enclosure. 4. Lift up on the right side of the system boar d until it is at approximately a 45-degree angle 2 .
4–40 Mainte nance and Service Gui de Remo val and replacement procedures Reverse this procedure to install the modem module cable. Fa n/heat sink assembly ✎ The fan/heat sink assembly spare kit in cludes replacement therma l material. ✎ To properly ventilate the computer, allo w at least a 7.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–4 1 1. Turn the system board upsid e down, with the expansion port and external mo nitor port toward you. 2. Disconnect the fan cable 1 from the sy stem board. 3. Loosen the seven Phillips captive screws 2 through 8 that secure the fan/heat sink assembly to the system board.
4–4 2 Maintenance and Servi ce Guide Remo val and replacement procedures Process or ✎ The processor spare part kit includ es replacement thermal material.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–4 3 Reverse this procedure to install the processor..
Maintenance and S er vi ce Guide 5–1 5 Setup Utility Å W ARNI NG: Only auth ori zed t echnic ians trained b y HP must r epair this equipment . All trou bleshooting and repair pr ocedure s are detailed to allo w repair at only the subas sembly or module lev el.
5–2 Maintenance and Servi ce Guide Setup Utility 5. To save your change and exit the Setu p Utility, use the arrow keys to select Exit > Exit Saving Changes , and then press enter .
Setup Utilit y Maintenance and S er vi ce Guide 5–3 The Setup Utility default settin gs go into effect when the computer restarts. ✎ Your password, security, and language settings are not changed when you restore the factory default settings. Ex iting the Setup Utilit y You can exit the Setup Utility w ith or without saving changes.
5–4 Maintenance and Servi ce Guide Setup Utility Diagnostics m enu LAN Power Saving (select models only) Enable/disable L AN Power Saving. When enabled, saves power wh en the computer is in DC mode. Card Reader/1394 Power Saving (select models only) Enable/disable Card Reader/1394 Powe r Saving.
Maintenance and S er vi ce Guide 6–1 6 Specifications Computer specifications Metric U.S. Dimensio ns Width 37.85 cm 14.90 in Depth 25.80 cm 10.16 in Height (front to back) 3.50 to 4.40 cm 1.38 to 1.73 in Weight Equipped with optical drive, hard dr ive, and battery 3.
6–2 Maintenance and Servi ce Guide Spe cifica tion s 15 .6 -inc h, HD BrightV iew displa y spec ifications Metric U. S. Dimensio ns Height 21.0 cm 8.3 in Width 35.9 cm 14.1 in Diagonal 39.5 cm 15.6 in Number of colors Up to 262,000 Contrast ratio 500:1 (typical) Brightness 220 nits (typical) Pixel resolution Pitch 0.
Spe cifica tion s Maintenance and S er vi ce Guide 6–3 Hard dr iv e spec ifications 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9 .5 mm Width 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g I.
6–4 Maintenance and Servi ce Guide Spe cifica tion s Blu-ra y ROM D VD ±R / RW SuperMulti DL Dri ve specification Applicable disc Read: Write: BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.
Spe cifica tion s Maintenance and S er vi ce Guide 6–5 D V D±R W and CD-RW SuperMulti Double -La yer Combo Dr iv e specifications S ystem DMA specifications Applicable dis c Read: Write: CD-DA, CD+.
6–6 Maintenance and Servi ce Guide Spe cifica tion s S ystem interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Ke yboard IRQ2 .
Spe cifica tion s Maintenance and S er vi ce Guide 6–7 S ystem I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 01F DMA controller channel 0-3 CF7 PCI Bus .
6–8 Maintenance and Servi ce Guide Spe cifica tion s 0C0-0DF Direct memory access controller channel 4-7 F0 Numeric data processor 380-383 ENE CIR Receiver 384-38E EC 3B0-3BB VGA 3C0-3DF VGA 400-47F.
Spe cifica tion s Maintenance and S er vi ce Guide 6–9 S ystem memor y map spec ifications Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video mem.
Maintenance and S er vi ce Guide 7–1 7 Sc r ew listing This section provides specification and reference information for the screws us ed in the computer. Some screws listed in this section are av ailable in the Screw Kit, spare part numb er 516498-001.
7–2 Maintenance and Servi ce Guide Scre w li stin g Where used: One screw tha t secures the WLAN to the system board Where used: One screw tha t secures the TV tuner to the system board.
Scre w li stin g Maintenance and S er vi ce Guide 7–3 Where used: One screw tha t secures the Bluetooth module to the top cover Where used: 4 screws that secure the display hinge to the display pane.
7–4 Maintenance and Servi ce Guide Scre w li stin g Phillips P M2. 0×3 .0 silv er scre w Where used: 3 screws that se cure the keyboard to the computer Color Quantity Length Thread Head diameter Silver 3 3.
Scre w li stin g Maintenance and S er vi ce Guide 7–5 Phillips P M2.5×3 . 0 sc re w U Where used: 2 screws that se cure the modem to the system board Where used: One screw tha t secures the audio/in frared board to the system board Color Quantity Length Thread Head diameter Black 3 3.
7–6 Maintenance and Servi ce Guide Scre w li stin g Phillips P M2.5×4. 0 sc r e w Where used: One screw tha t secures the top cover to the computer Where used: 4 screws that secure the top cover to the computer Color Quantity Length Thread Head diameter Black 13 4.
Scre w li stin g Maintenance and S er vi ce Guide 7–7 Where used: 4 screws that secure s the speaker assembly to the computer Where used: One screw tha t secures the power button board to the switch.
7–8 Maintenance and Servi ce Guide Scre w li stin g Where used: 3 screws, located inside the battery bay, that secure the switch cover to the computer.
Scre w li stin g Maintenance and S er vi ce Guide 7–9 Phillips P M2.5×5 .0 scre w Where used: 8 screws that secure the displa y panel to the di splay enclosure Color Quantity Length Thread Head diameter Black 8 5.
7–1 0 Maintenance and Servi ce Guide Scre w li stin g Phillips P M2.5×6 .5 sc re w Where used: One screw tha t secures the op tical drive to the computer Where used: 9 screws that secure the top co ver to the bottom of the computer Color Quantity Length Thread Head diameter Black 26 6.
Scre w li stin g Maintenance and S er vi ce Guide 7–1 1 Where used: One screw tha t secures the USB connector to the base enclosure Where used: One screw tha t secures the power connec tor and brack.
7–1 2 Maintenance and Servi ce Guide Scre w li stin g Where used: 3 screws that secure the keyboard to the computer Where used: One screw tha t secures the system board to the base enclosure Where u.
Scre w li stin g Maintenance and S er vi ce Guide 7–1 3 Where used: 2 screws that se cure the hinge bracket to the display.
7–1 4 Maintenance and Serv ice Gui d e Scre w li stin g Phillips P M3. 0×3. 5 sc re w Where used: 4 screws that secure the hard drive brackets to the rail Color Quantity Length Thread Head diameter Black 4 3.
Scre w li stin g Maintenance and S er vi ce Guide 7–1 5 Phillips P M2.5x5 .5 captiv e sc re w Where used: 2 captive screws that secure the hard drive cover to the computer (screws are secured by C-clips) Color Quantity Length Thread Head diameter Black 6 5.
7–1 6 Maintenance and Servi ce Guide Scre w li stin g Where used: 4 captive screws that secure the fan/heat sink to the system board (screws are secured by C-clips).
Scre w li stin g Maintenance and S er vi ce Guide 7–1 7 Phillips P M2.5×7 .0 scre w Where used: One screw tha t secures the top cover to the comput er as well as the speaker to the system board Color Quantity Length Thread Head diameter Black 1 7.0 mm 2.
7–1 8 Maintenance and Service Gui de Scre w li stin g Phillips P M2.5×14. 0 captiv e screw Where used: 3 captive screws that secure the memory module compartment cove r to the computer (screws are secured by C-clips) Color Quantity Length Thread Head diameter Black 6 14.
Scre w li stin g Maintenance and S er vi ce Guide 7–1 9 Where used: 3 captive screws that secure the fan/hea t sink to the system board (screws are secured by C-clips).
Maintenance and S er vi ce Guide 8–1 8 Back up and R eco v ery Rec overi n g syst em i nfo rm a ti o n Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup.
8–2 Maintenance and Servi ce Guide Back up and Reco very ■ If necessary, you can exit the program before you have fini shed creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process.
Back up and Reco very Maintenance and S er vi ce Guide 8–3 ✎ The backup process ma y take over an hour, depe nd ing on the file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore . 2. Follow the on-screen instructions to set up and create a backup.
8–4 Maintenance and Servi ce Guide Back up and Reco very Pe r f o r m i n g a r e c o v e r y ✎ You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (an entire drive ba ckup) as soon as you set up you r computer.
Maintenance and S er vi ce Guide 9–1 9 Connec tor pin assignments 13 9 4 Audio-in (mic roph one) Pin Signal 1 Power 2 Ground 3 TPB- 4T P B + 5T P A - 6T P A + Pin Signal 1 Audio signal in 2 Audio si.
9–2 Maintenance and Servi ce Guide Connect or pin assignments Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channe l 3 Ground.
Connec tor pin assignments Maintenance and S er vi ce Guide 9–3 External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Groun.
9–4 Maintenance and Servi ce Guide Connect or pin assignments HDM I Pin Signal 1 Transition minimized differenti al signal (TDMS) data 2+ 2 Transition minimized differenti al signal (TDMS) data 2 sh.
Connec tor pin assignments Maintenance and S er vi ce Guide 9–5 RJ-11 (modem) RJ- 45 (network) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused Pin Signal 1 Transmit + 2 Transmit 3 Receiv.
9–6 Maintenance and Servi ce Guide Connect or pin assignments Univ ersal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground.
Maintenance and S er vi ce Guide 10 – 1 10 P o wer cor d set requir em ents The wide range input feature of the computer permits it to operate from any line voltag e from 100 to 120 volts AC or from 220 to 240 volts AC.
10 – 2 Maintenance and Servi ce Guide P owe r c o rd se t re qu i re me n t s Requir em ents for specific countries and regions Country/region Accredite d agency Accredited agency Applicable note nu.
Maintenance and S er vi ce Guide 11 – 1 11 Recycl in g Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in yo ur area for computer battery disposal.
11 – 2 Maintenance and Servi ce Guide Rec ycli n g Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.
Rec ycli n g Maintenance and S er vi ce Guide 11 – 3 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 . 5. Remove all screws 1 that secure the display panel ass embly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure.
11 – 4 Maintenance and Servi ce Guide Rec ycli n g 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the disp lay panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel.
Rec ycli n g Maintenance and S er vi ce Guide 11 – 5 16. Turn th e display panel ups ide down. 17. Remove the backlight frame from the display panel. Å W ARNI NG: The bac k light con tains merc ur y . Exerc ise caution when r emov ing and handling the backligh t to av oid damaging this component and cau sing exposur e to the mer cury .
11 – 6 Maintenance and Servi ce Guide Rec ycli n g 19. Disconnect the display panel cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear pane l. 22.
Maintenance and S er vi ce Guide Inde x–1 Inde x 1394 pin assignments 9–1 A AC adapter, spare part number 3–14 administrator password 5–3 antenna components 1–2 spare part number 3–3 audio.
Index –2 Mai ntenance and Serv ice Guide Index display components 2–1 display enclosure, spare part number 3–10 display hinge covers, spare part number 3– 3 Display Hinge Kit, spare part numbe.
Index Maintenance and S er vi ce Guide Inde x–3 M Main menu 5–3 mass storage devices, spare part numbers 3–11 memory map specifications 6–9 memory module product description 1–2 removal 4–.
Index –4 Mai ntenance and Serv ice Guide Index security 1–3 serviceability 1–4 TV tuner 1–3 webcam 1–2 wireless 1–2 product name 1–1 , 3–1 , 4–5 R recovery from the dedicated r ecove.
Index Maintenance and S er vi ce Guide Inde x–5 location 2–7 , 2–8 pin assignments 9–6 user replaceable parts 1–4 using system restore points 8–3 V vents 2–9 volume down light 2–5 volu.
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