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P er sonal Computer T ypes 2196, 2197, and 6344 User Guide.
First Edition (Mar ch 2000) The f ollowing paragraph does not apply to an y state or countr y where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES COR PORATION PROVID.
iii Contents Notices ......................................................................................................... ix Conventions used in this book ....................................................................... x Safety information .
iv IBM P ersonal Computer User Guide What help can I get by telephone? ....................................................... 2-5 Before you call... ................................................................................... 2-7 How and when do I purchase additional support? .
v Entering Setup ............................................................................................... 6-4 When the computer is on ...................................................................... 6-4 When the computer is off ..........
vi IBM P ersonal Computer User Guide Adding and removing adapter cards and drives ..................................... 8-1 Resolving conflicts with installed adapter cards ............................................ 8-2 Setting modem card configurations .
vii Quick problem solving chart .......................................................................... 10-6 Solving hardware and software problems ..................................................... 10-7 Solving hardware problems ...............
viii IBM P ersonal Computer User Guide Appendix D. Warranty ................................................................................. D-1.
ix Notices Ref erences in this publication to IBM products, prog rams, or services do not imply that IBM intends to make these a v ailable in all countries in which IBM operates . An y ref erence to an IBM product, program, or ser vice is not intended to state or imply that only IBM's product, program, or service may be used.
x IBM P ersonal Computer User Guide Con ventions used in this book Symbols The f ollowing list contains an e xplanation of the symbols used in this document. Highlighting There are se veral w ays that te xt is highlighted in this book. Each highlighting conv ention has a specific pur pose .
xi Saf ety inf or mation Installation The construction of the IBM P ersonal Computer provides e xtra protection against the risk of electr ical shoc k. The IBM computer has a power cord with a three-prong plug that is required to ground metal par ts .
xii IBM P ersonal Computer User Guide Safety while w orking with hard ware Each time you open y our computer , you m ust follow specific saf ety procedures to ensure that you do not damage y our computer .
xiii Disconnecting y our computer T o disconnect y our computer : 1. T urn off the computer and any attached de vices that hav e their own pow er s witches. 2. Unplug all pow er cables from electrical outlets. 3. Disconnect all communication cab les (such as modem or network cables) from communication outlets .
xiv IBM P ersonal Computer User Guide Lithium battery notice T o ensure saf ety: • Do not recharge, disassemb le, heat, or incinerate a lithium battery . • Replace the batter y with an identical or equiv alent type lithium batter y . • Do not throw or immerse the battery in water .
xv Laser compliance statement Some IBM P ersonal Computer models are equipped from the f actor y with a CD- ROM or D VD-ROM drive . CD-ROM/D VD-ROM drives are also sold separ ately as options. The CD-R OM/D VD-ROM drive is a laser product. The CD-R OM/D VD-ROM drive is cer tified in the U .
xvi IBM P ersonal Computer User Guide Consignes de sécurité Installation La conception de f abr ication de l'ordinateur personnel IBM assure une protection accrue contre les r isques d' é lectrocution.
xvii • Si v otre ordinateur est dot é d'un cordon t é l é phonique , ne manipulez jamais ce cordon pendant un orage . •É vitez d'utiliser et de placer v otre ordinateur dans un endroit humide.
xviii IBM P ersonal Computer User Guide 2. D é branchez tous les cordons d'alimentation des prises de courant. 3. D é branchez tous les c â ble s ( c â ble de t é l é phone , par ex emple) de leurs prises.
xix • Ne touchez jamais un cordon t é l é phonique ou un ter minal non isol é a vant que la ligne ait é t é d é connect é e du r é seau t é l é phonique. • So yez toujours prudent lorsque vous proc é dez à l ’ intallation ou à la modification de lignes t é l é phoniques.
xx IBM P ersonal Computer User Guide Conf or mit é aux nor mes relativ es aux appareils laser . Cer tains mod è les d ’ ordinateurs personnels sont é quip é s d ’ origine d ’ une unit é de CD-ROM ou de D VD-ROM. Mais ces unit é s sont é galement vendues s é par é ment en tant qu ’ options.
xxi Regulator y notices Nor th American FCC and telephone compan y requirements If your IBM P ersonal Computer comes with a modem already installed, the follo wing F ederal Communications Commission (FCC) and telephone compan y requirements apply: 1. The modem adapter card is located in the back of the system unit.
xxii IBM P ersonal Computer User Guide 7. The modem ma y not be used on coin ser vice provided b y the telephone company . Connection to par ty lines is subject to state tariffs. Contact y our state public utility commission or corporation commission f or information.
xxiii É tiquette d'homologation du minist è re des Communications du Canada AV I S : L' é tiquette du minist è re des Communications du Canada identifie le mat é riel homologu é .
xxiv IBM P ersonal Computer User Guide Nor th American Federal Comm unications Commission (FCC) Statement IBM P ersonal Computer machine types 2196, 2197, and 6344 The f ollowing statement applies to this IBM product. The statement f or other IBM products intended f or use with this product will appear in their accompanying manuals.
xxv Responsible P a rty: Inter national Business Machines Cor poration New Orchard Road Ar monk, NY 10504 T elephone: 1-919-543-2193 This Class B digital apparatus complies with Canadian ICES-003. Cet appareil num é rique de classe B est conf or me la nor me NMB-003 du Canada.
xxvi IBM P ersonal Computer User Guide Y ear 2000 Notice Inf or mation 14 Jan uar y 1999 Notice: Y ear 2000 readiness status of certain software that might be included with y our IBM computer . IBM has included with your IBM computer selected softw are products that are supplied by independent softw are vendors (also kno wn as ISVs).
xxvii The software products listed abo ve are applicab le to a variety of IBM computer products, and not all of them might be included with y our par ticular IBM computer model. Contact the software vendor directly f or the most current information about the Y ear 2000 status of their products.
xxviii IBM P ersonal Computer User Guide This communication and other past and present inf or mation pro vided by IBM regarding Y ear 2000 and products and ser vices off ered by IBM are "Y ear 20.
xxix Ergonomics Arranging a comf or table and pr oductive work area Arranging y our work area When you arr ange your computer , position y our monitor and keyboard directly in front of you. Place the mouse close to the k eyboard so that y ou can use it without stretching or leaning ov er to one side.
xxx IBM P ersonal Computer User Guide Choosing a chair • Y ou should adjust your chair so that your thighs are horizontal and there is suppor t f or your low er back. Y our feet should rest flat on the floor or a f oot rest when you are seated and using y our ke yboard.
xxxi shoulders should be relax ed and not hunched up. • T ype with a light touch, k eeping your hands and fingers relax ed. Y our wrists should also be straight. P ositioning the mouse • P osition your mouse on the same surf ace as y our keyboard so that the y are at the same le vel.
xxxii IBM P ersonal Computer User Guide.
P ar t 1. Learning about this book This par t contains an introduction to the User Guide . Read this par t to understand how to use this book and where to go if y ou need additional information. This par t contains the f ollowing chapter : • "Chapter 1.
Using this book 1-1 Chapter 1. Using this book The User Guide contains general inf or mation f or all users of an IBM P ersonal Computer . Once you ha v e tak en y our computer out of the bo x and connected all the components, y ou can use this book as a guide to your computer's hardware and as a problem-solving tool.
1-2 IBM P ersonal Computer User Guide •” Chapter 3. Express Maintenance ” on page 3-1 This chapter contains inf or mation about the Express maintenance ser vice av ailable in some countries.
Using this book 1-3 This chapter contains instructions for adding and replacing hardw are components on your system board. P ar t 5: T roubleshooting This par t contains inf or mation to help y ou respond to problems with the hardware , software , and features installed in y our computer at the factory .
1-4 IBM P ersonal Computer User Guide Where to find more inf or mation The f ollowing publications and online documentation contain more inf ormation about your computer: Setup P oster . This poster contains instructions to help you unpac k, set up, and star t using y our computer .
P ar t 2. Support information This par t contains the v ar ious suppor t and services the IBM HelpCenter provides. This par t contains the f ollowing chapters: • "Chapter 2. HelpW are suppor t and services" on page 2-1 This chapter contains details on the IBM HelpW are suppor t and ser vices.
HelpW are suppor t and ser vices 2-1 Chapter 2. HelpW are suppor t and services What do I do first? What is IBM HelpW are? IBM HelpW are is a comprehensive set of technical support and ser vice options. F rom 30-da y "Up and Running" suppor t to help with popular programs, IBM HelpW are has a variety of ser vices and solutions f or you.
2-2 IBM P ersonal Computer User Guide What can I do on m y own? Sometimes you can quic kly solve prob lems that you ma y hav e with your computer . W e hav e giv en y ou se v eral diff erent methods y ou can use to solv e problems on y our own. If y ou need to , y ou can still contact IBM f or support.
HelpW are suppor t and ser vices 2-3 Software Y our computer comes with sev eral software prog rams which can help you solv e problems or find ans wers to y our questions. Diagnostics Y our computer comes with a diagnostic program which can help identify problems you ma y ha ve with y our system.
2-4 IBM P ersonal Computer User Guide How do I get help electronically? Electr onic suppor t There are many diff erent wa ys to receive technical support and information if you hav e questions or problems . Electronic suppor t is easy to use, quick, and v er y thorough.
HelpW are suppor t and ser vices 2-5 How and when do I contact the IBM PC HelpCenter? What help can I get by telephone? Sometimes you ma y hav e a problem that y ou just can't solve and w e understand that it can be frustrating. This document contains se veral prob lem-solving options you can use .
2-6 IBM P ersonal Computer User Guide Software technical support If you need help setting up or installing the preinstalled or b undled software programs during the 30-da y "Up and Running" suppor t per iod, technical support representativ es will help you install (or reinstall) the software that came with y our computer if necessar y .
HelpW are suppor t and ser vices 2-7 Bef ore you call... The inf or mation in the f ollowing three steps will provide the IBM PC HelpCenter technical suppor t representativ e with valuab le inf ormation that will assist him or her when handling your call.
2-8 IBM P ersonal Computer User Guide Please be at your computer when y ou call. If your country or region is not listed, contact your IBM reseller or IBM marketing representativ e.
HelpW are suppor t and ser vices 2-9 How and when do I purchase additional suppor t? Pur chasing additional HelpW are ser vices During and after the warranty period f or your computer , you can purchase additional HelpW are ser vices .
2-10 IBM P ersonal Computer User Guide Flat rate Y ou may call the IBM PC HelpCenter to purchase suppor t f or a single incident or multiple incidents (in Canada, call the toll free number listed on page 2-9). The flat- rate option is not a vailab le in Australia or Ne w Zealand.
HelpW are suppor t and ser vices 2-11 Requests f or assistance on multiple questions or problems will be considered as multiple incidents . T o order ad ditional suppor t packa g es • Ref er to page 2-7 for the phone numbers and hour of oper ation in your country .
2-12 IBM P ersonal Computer User Guide.
Express Maintenance 3-1 Chapter 3. Express Maintenance Customers in the United States hav e “Express Maintenance” which is a par ts e xchange ser vice that allows IBM HelpCenter personnel to replace selected in- warr anty hardware par ts and ship them directly to your door .
3-2 IBM P ersonal Computer User Guide.
P ar t 3. Contr olling system settings This par t contains inf or mation to help y ou configure or reconfigure the hardware and hardware f eatures that were installed in y our computer at the f actor y . It contains the f ollowing chapters: • "Chapter 4.
Getting star ted 4-1 Chapter 4. Getting star ted When you purchased and set up y our IBM P ersonal Computer , it was ready f or you to use the first time you turned it on. Howe v er , as you begin to use y our computer , you might w ant to make adjustments to y our monitor and v olume settings for optimal comf or t and performance.
4-2 IBM P ersonal Computer User Guide Controlling monitor settings When you connected y our monitor to y our system unit and turned your computer on f or the first time, your computer automatically selected settings f or monitor perf or mance.
Getting star ted 4-3 P o wer saver feature Y our monitor documentation should indicate whether your monitor has a pow er sav er f eature. This f eature may be called Displa y P ower Management Signaling (DPMS). With DPMS, the monitor's displa y goes blank if y ou hav e not used your computer f or a predeter mined period of time.
4-4 IBM P ersonal Computer User Guide In the Settings tab of the Displa y Proper ties window , you can set the displa y proper ties. Some of the properties you can set are: • Colors Lets you specify the n umber of colors that can be display ed on the screen.
Getting star ted 4-5 users, 640x480 or 800x600 is a comf or table resolution setting. • When you select more colors , most software programs will slo w down. Choose only as many colors as y ou need. • Y ou can deter mine which settings are most comf or table to work with by selecting and tr ying each one .
4-6 IBM P ersonal Computer User Guide Controlling v olume Depending on your model, y our computer might hav e more than one wa y of controlling volume: • F ront panel thumbwheel (models equipped wit.
Getting star ted 4-7 Getting ready to print After you ha ve attached y our printer to your computer as described on the Setup poster , you need to install the correct printer driver f or the operating system y ou are using. A printer dr iv er is a file that describes the characteristics of your printer to the software .
4-8 IBM P ersonal Computer User Guide Setting up communications If your computer has a f ax/data modem, it can communicate with other computers and f ax machines. Some IBM personal computers hav e a modem already installed. How ev er , if your computer package comes with a modem b ut it is not installed, open the system and install the modem first.
Getting star ted 4-9 The telephone line your modem uses cannot be used f or any other purpose while the modem is operating. An y interruption on the line your computer is using will stop computer communications . Do not pick up a telephone on the same line your computer is using.
4-10 IBM P ersonal Computer User Guide Configuring your computer f or a connection to the Inter net If your computer is equipped with a modem, y ou can connect to the Internet. Bef ore you configure y our Inter net softw are, you m ust first connect your computer to a telephone network (see “ Setting up communications ” on page 4-8).
Getting star ted 4-11 The Micr osoft Network Y ou can also use a Windows 98 program to configure a dial-up connection to The Microsoft Network. F ollow these steps if you w ant to become a member of The Microsoft Network. 1. F rom the Windows 98 desktop , double-clic k on the Setup MSN Internet Service icon.
4-12 IBM P ersonal Computer User Guide Some of the Rapid Access buttons are preset to support impor tant functions on your computer (Mute , V olume, and CD/D VD controls); these cannot be changed. There are se v en color-coded Rapid Access b uttons positioned across the top of the ke yboard.
P o w er management features 5-1 Chapter 5. P ower management f eatures Y our computer is compliant to ACPI (Adv ance Control P ow er Interf ace) and the APM (Adv ance power Management) functions. It will enter a po wer-saving mode according to the pow er management option you specify .
5-2 IBM P ersonal Computer User Guide Software shutdo wn Using the software shutdown f eature F ollow these steps to use the software shutdo wn feature: 1. Click on the Start button on the lo wer left cor ner of the Windo ws 98 screen. 2. Click on Shut do wn.
P o w er management features 5-3 System Standb y Y our computer suppor ts the system Standby f eature. This f eature lets the computer enter a low po wer state.
5-4 IBM P ersonal Computer User Guide After making the necessar y setting change in Setup , you can use the po wer button to enter system Standby mode b y pressing the button f or less than f our seconds while the computer is on. T ak e note of the follo wing when using Standby f eature.
P o w er management features 5-5 Using the P ow er Management f eature in Windows 98 F ollow these steps f or po wer management: 1. Double-clic k on the My computer icon. 2. Double clic k on the Control P anel icon. 3. Double-clic k on the P ower Management icon.
5-6 IBM P ersonal Computer User Guide Monitor standb y Windows 98 pro vides a monitor energy sa ving feature . If y our monitor suppor ts this function (see your monitor documentation f or inf or mation), perf or m the f ollowing steps to set the pow er saving f eatures of your monitor .
BIOS Setup configuration 6-1 Chapter 6. BIOS Setup configuration Y our IBM P ersonal Computer is already configured f or immediate use. Y ou can view your computer’ s configuration settings using the Configuration/Setup Utility and the Windows 98 De vice Manager .
6-2 IBM P ersonal Computer User Guide Configuration/Setup Utility o v er view The Configuration/Setup Utility lets y ou view and change impor tant inf or mation about your computer and its hardw are. Y ou might need to use Setup if you upgrade the hardware in y our computer or if you get an error message while using y our computer .
BIOS Setup configuration 6-3 Some of the parameters and related settings in Setup are f or reference only , such as those items in the System Summar y and Product Data menus . Refer to the section “ Viewing system inf ormation and product data ” on page 6-5 for details on these menus .
6-4 IBM P ersonal Computer User Guide Entering Setup When the computer is on F ollow these steps to enter Setup when the computer is on: 1. Sav e all open files and close all running applications. 2. Click on the Start button from y our Windows 98 desktop .
BIOS Setup configuration 6-5 W orking with the Setup menus The Configuration/Setup Utility menu appears immediately after y ou press F1 . Configuration/Setup Utility menu The Configuration/Setup Utility menu lists system configur ation options. When you select one of these options, a men u for that option appears .
6-6 IBM P ersonal Computer User Guide Viewing system inf ormation and pr oduct data T o vie w general hardware inf or mation about y our computer , select the System Summary option from the Configuration/Setup Utility menu. The items displa yed in the System Inf or mation menu are not configur ab le.
BIOS Setup configuration 6-7 Changing parameter settings In the Setup menus , all configuration inf ormation that you can change is enclosed in brac kets lik e these: [ ]. Y ou cannot change any inf ormation that is not enclosed in brac kets. Use the up- or do wn-arrow ke ys to highlight options then press Enter to displa y a menu.
6-8 IBM P ersonal Computer User Guide Canceling changes Y ou might make changes to the Setup parameter that y ou do not want to keep . T o cancel the changes that y ou hav e made, follo w these steps: 1. Retur n to the Configur ation/Setup Utility menu 2.
BIOS Setup configuration 6-9 Setup parameters Devices and I/O P or ts Use the options in this menu to configure the de vices and I/O por ts in this computer . Diskette Drive A Use this setting to define the type of drive installed as drive A. PS/2 Mouse function Deter mines the PS/2 Mouse function is enab led or disabled.
6-10 IBM P ersonal Computer User Guide USB Setup Use the settings f or in this menu item to enable or disab le the Universal Serial Bus (USB) functions. USB Controller Select enabled if y ou will be using USB devices . USB K e yboard Suppor t Select enabled to use a USB k eyboard.
BIOS Setup configuration 6-11 Ultra DMA (Direct Memory Access) Ultra DMA pro vides a faster data transf er rate betw een the IDE de vices and y our system than the conv entional DMA mode. Y ou can enable it b y selecting the Au t o option or disable it b y selecting disable .
6-12 IBM P ersonal Computer User Guide Onboar d FDD Control Use this setting to enable or disab le the diskette drive (flopp y disk drive) controller . Game P ort Address This setting deter mines the game port I/O address. Midi P ort Address This setting deter mines the game port I/O address.
BIOS Setup configuration 6-13 Afterwards , if necessar y , you will be able to run an anti-virus program to locate and remov e the problem bef ore any damage is done. Quic k P ower -On Self T est This setting causes the computer to run a shor tened power-on self test (POST).
6-14 IBM P ersonal Computer User Guide Gate A20 Option This entr y allo ws you to select how the gate A20 is handled. The gate A20 is a de vice used to address memor y abov e 1 Mbytes .
BIOS Setup configuration 6-15 T ypematic Delay (Msec) When the typematic rate is enab led, you can select the dela y between when the k e y was first depressed and when the acceler ation begins. Halt On Use this setting to deter mine under what conditions the po wer-on self test (POST) will halt when errors are detected.
6-16 IBM P ersonal Computer User Guide Adv anced Setup Y ou can use these features to configure adv anced hardware f eatures. Do not attempt to change these settings unless you ha ve an adv anced technical know ledge of computer hardware . If these settings are configured incorrectly , the computer might not function correctly .
BIOS Setup configuration 6-17 Video Off Method This deter mines the manner in which the monitor is b lanked. Activity Monitor MODEM Use IRQ Use this setting to select the IRQ to be used by the modem.
6-18 IBM P ersonal Computer User Guide Y ou can specify any of the interrupt requests (IRQs) in the follo wing list as being e x empt from causing the system to enter into or a w ak en from a po wer management state. An I/O de vice signals the oper ating system by causing an IRQ to occur .
BIOS Setup configuration 6-19 A CPI suspend T ype This setting deter mines the suspend type . Cloc k Generator Configuration The settings in this function allow y ou to change the clock rate of CPU , SDRAM, DIMM and PCI bus . Set P assw ord In this option, you can set up a pass word to restrict access to the Setup Utility or to your system.
6-20 IBM P ersonal Computer User Guide Using other configuration utilities Y ou can use Setup to view or change configuration settings f or most of your f actor y- installed hardware . If you install new hardw are, how ev er , you might need to use other configuration utilities .
P ar t 4. Upgrading and replacing har dware This par t contains inf or mation to help you add to or change the hardw are that was installed in your computer at the f actor y .
Preparing to upgrade 7-1 Chapter 7. Preparing to upgrade T o upgr ade your computer's hardware , you can add or replace cards, driv es, or some system board components. If y ou take the time to e valuate y our new hardware and plan y our hardware changes, y ou can reduce the effort required to make the changes .
7-2 IBM P ersonal Computer User Guide Ev aluating your ne w hardw are The documentation that came with your ne w hardware should contain inf or mation about required settings and the instructions on how to install the hardware . Study the documentation carefully .
Preparing to upgrade 7-3 Planning y our hardware changes Y ou should understand how your ne w hardware will work with yo ur existing hardware bef ore you unplug y our system unit, pull the cov er off, and star t remo ving or adding hardware . Y ou should also record y our changes as you work.
7-4 IBM P ersonal Computer User Guide Resolving resource conflicts Using Setup Y our computer's Basic Input/Output System (BIOS) automatically detects most hardware changes and then updates the related CMOS configur ation settings in Setup .
Preparing to upgrade 7-5 Opening the system unit Each time you open y our system unit, you must f ollow specific saf ety procedures to ensure that you do not damage y our computer . T aking safety precautions Bef ore you open the system unit, re view “ Sa fe t y i n for ma t i on ” on page xiii.
7-6 IBM P ersonal Computer User Guide Remo ving the top cover F ollow these steps to remov e the system unit top cov er : 1. Remov e the screw that secures the top cov er at the back of the system unit. 2. Hold both sides of the system unit top cov er and push it forw ard about 0.
Preparing to upgrade 7-7 Looking inside the system unit After you remo ve the system unit top , the system unit looks like the f ollowing figure . Note: See the ne xt page for a description of the hardware components inside the system unit. Y our computer has four ba ys.
7-8 IBM P ersonal Computer User Guide 1. Switching po wer supply . The system comes with a s witching power supply . 2. Expansion slots. On the system boards are three e xpansion slots for installation of the adapter cards that conf or m to P eripheral Component Interconnect (PCI) specifications.
Adding and removing adapter cards and driv es 8-1 Chapter 8. Adding and remo ving adapter car ds and drives Bef ore you begin working with the hardware inside y our system unit, read the f ollowing se.
8-2 IBM P ersonal Computer User Guide Resolving conflicts with installed adapter cards If you purchased a computer with an installed modem card, this section can help you resolv e some potential conflicts between y our new hardware and the modem card.
Adding and removing adapter cards and driv es 8-3 W orking with the hardware in the system unit If you ha v e not remov ed the cov er from your system unit, re vie w "Saf ety information" on page xi, and then see “ Opening the system unit ” on page 7-5.
8-4 IBM P ersonal Computer User Guide Adding and removing adapter cards The system board includes three PCI adapter card connectors (only the low-profile PCI cards will fit). Installing adapter car ds Y our computer provides e xpansion slots for PCI adapter cards only .
Adding and removing adapter cards and driv es 8-5 If you disconnected an y cables to gain access to the adapter card connector on the system board, reconnect the cables . Remo ving adapter cards F ollow these steps to remov e an adapter card: 1. P osition the system unit so that the card is accessible to y ou.
8-6 IBM P ersonal Computer User Guide Removing and adding driv es Y our computer has four drive ba ys to accommodate v ar ious types of drives . See the section “ Looking inside the system unit ” on page 7-7 f or the location and description of the dr iv e bays .
Adding and removing adapter cards and driv es 8-7 In your computer , the IDE and diskette connectors on the system board and cab les hav e guides that allow the cab le to be inser ted one wa y only . Guidelines f or connecting IDE/A T A signal cables Y our system board has two connectors for attaching IDE/A T A signal cables .
8-8 IBM P ersonal Computer User Guide If you are installing a second driv e to the pr imary IDE connector , follo w these guidelines: 1. Set the new driv e as the slav e de vice .
Adding and removing adapter cards and driv es 8-9 Guidelines f or connecting diskette interface signal cables Y our system board has one connector for attaching disk ette interface signal cab les, but y ou can install two diskette interf ace drives to this connector if y ou hav e the proper cables .
8-10 IBM P ersonal Computer User Guide Removing the diskette drive If you w ant to replace or remov e the diskette drive , do the follo wing: 1. Disconnect the pow er and signal cables from the rear of the diskette driv e. 2. Pull up the latch that secures the drive mounting tra y .
Adding and removing adapter cards and driv es 8-11 Remo ving the CD-ROM drive T o replace the CD-R OM, do as follo ws: 1. Disconnect the pow er , sound and signal cables from the CD-ROM. 2. Pull up the latch that secures the CD-ROM driv e mounting tra y .
8-12 IBM P ersonal Computer User Guide Remo ving the hard disk drive T o replace or remo ve the hard disk drive , follo w these steps: 1. F ollow the abov e steps to remov e the CD-ROM. 2. Make sure to disconnect the po w er cord and signal cab les from the hard disk drive and the disk ette dr iv e.
Adding and removing adapter cards and driv es 8-13 Updating the CMOS settings in Setup When you add PCI adapter cards , memor y , and IDE dr iv es, y our system's Basic Input/Output System (BIOS) detects the hardware changes and updates the CMOS settings automatically .
8-14 IBM P ersonal Computer User Guide.
Adding and replacing system board components 9-1 Chapter 9. Adding and replacing system boar d components T o work with the hardware components on the system board, y ou must first unplug the system and remov e the system unit co ver . Before remo ving the cov er or w orking with inter nal components , revie w “Safety inf ormation” on page xi.
9-2 IBM P ersonal Computer User Guide Identifying system board par ts (machine type 2196) If you plan to add or replace hardw are in your computer , you need to know the la yout of the system board. This figure sho ws an example of the system board of the machine type 2196 in your computer .
Adding and replacing system board components 9-3 The system board, sometimes called the planar or motherboard, is the main circuit board in the system unit. It suppor ts a v ar iety of de vices and provides other basic computer functions that are preinstalled or that you can install later .
9-4 IBM P ersonal Computer User Guide Locating system board jumpers and connectors (machine type 2196) The f ollowing figure shows the locations of the jumpers and connectors on the system board. The jumpers are preset in the f actor y . Do not change these default jumper settings.
Adding and replacing system board components 9-5 Identifying system board par ts (machine type 2197 and 6344) If you plan to add or replace hardw are in your computer , you need to know the la yout of the system board. This figure sho ws an example of the system board of the machine type 2197 or 6344 in your computer .
9-6 IBM P ersonal Computer User Guide The system board, sometimes called the planar or motherboard, is the main circuit board in the system unit. It suppor ts a v ar iety of de vices and provides other basic computer functions that are preinstalled or that you can install later .
Adding and replacing system board components 9-7 Locating system board jumpers and connectors (machine type 2197 and 6344) The f ollowing figure shows the locations of the jumpers and connectors on the system board. The jumpers are preset in the f actor y .
9-8 IBM P ersonal Computer User Guide Card connector and jumper inf or mation Identifying adapter car d connectors Y ou can install low-profile PCI adapter cards into the card connectors on the system board. Use the f ollowing table to help y ou deter mine the type and length of adapter cards that you can install in the card connectors .
Adding and replacing system board components 9-9 Upgr ading the system memor y Y our system board has two system memor y module sock ets: DIMM 0, and DIMM 1. These sock ets hold Dual Inline Memor y Modules (DIMMs) that contain 3.3V single- or double-sided synchronous DRAM (SDRAM).
9-10 IBM P ersonal Computer User Guide Remo ving memor y modules T o remo v e a DIMM, piv ot the retaining clips on both sides of the socket outw ard to release the DIMM. V erifying the system memory T o vie w the system memor y settings in Setup , select S y stem Summar y from the Configuration/Setup Utility menu.
Adding and replacing system board components 9-11 Replacing the system batter y F ollow these steps to replace the batter y: 1. Place the blade of a small, flat-b lade screwdriver under the edge of the retaining clip . 2. T urn the screwdriver one quarter tur n, raising the clip while pressing down on the old batter y to remo ve it.
9-12 IBM P ersonal Computer User Guide F ollow these steps: 1. Enter Setup . See ” Enter ing Setup ” on page 6-4. 2. F rom the Configuration/Setup Utility menu, select " Standard CMOS Setu p " . 3. Set the date and the time. 4. Exit Setup and sav e the change.
Adding and replacing system board components 9-13 Updating the CMOS settings in Setup When you add system board components , such as system memor y modules, y our system's Basic Input/Output System (BIOS) detects the hardware changes and updates the CMOS settings automatically .
9-14 IBM P ersonal Computer User Guide.
P ar t 5. T roub leshooting This par t contains inf or mation to help y ou respond to problems with the hardware , software , and features installed in y our computer at the factory .
Diagnosing and recov ering from problems 10-1 Chapter 10. Diagnosing and reco vering fr om pr oblems This chapter can help you if y our computer stops operating or displa ys error messages.
10-2 IBM P ersonal Computer User Guide Bef ore y ou panic: some simple fix es Step 1 Are the pow er indicator lights on the system unit and monitor lit? P ower is reaching the system unit and monitor . Go to Step 2. a. Press the power b utton on the system unit and monitor to make sure they are turned on.
Diagnosing and recov ering from problems 10-3 Step 2 Did the system unit beep after it w as tur ned on? There is a problem with the system unit. Find the error code or message in the section ” Error codes and messages ” on page 10-17 and take the action listed.
10-4 IBM P ersonal Computer User Guide Step 3 Is an ything display ed on the monitor? There ma y be a problem with the system unit if: • An error message appears. Find the error message in the section ” Error codes and messages ” on page 10-17 and take the action listed.
Diagnosing and recov ering from problems 10-5 Step 3 Is anything displa yed on the monitor? (Contin ued) • The colors displa yed are wrong. Make sure the monitor cab le is correctly and securely connected to the system unit. Y our Setup Poster shows ho w the cable should be connected.
10-6 IBM P ersonal Computer User Guide Quic k problem solving char t There i s a pr oblem wit h t he com put er. Di d y ou add hardwar e? Rem ove the har dw ar e y ou i nst all ed and res tar t t he com put er.
Diagnosing and recov ering from problems 10-7 Solving hardware and softw are prob lems Solving har dware pr oblems T able 1: Har dware prob lems If the problem is: Here's what to do: Screen is blac k (no error code); beep during power on self-test (POST).
10-8 IBM P ersonal Computer User Guide Can ’ t enter pass word 1. Mak e sure you are typing the correct pass word. 2. Mak e sure the ke yboard cable is correctly and securely connected to the ke yboard por t (not the mouse por t) on the back of the system unit.
Diagnosing and recov ering from problems 10-9 Can ’ t write to diskette 1. Mak e sure you are using the correct type of diskette . Make sure that the disk ette is correctly formatted. 2. Mak e sure the diskette is not write-protected. 3. Mak e sure you are sending inf or mation to the correct drive .
10-10 IBM P ersonal Computer User Guide Mouse does not work 1. Mo ve the mouse onto a mouse pad and tr y using it. 2. Mak e sure you are using a screen that allows the use of a mouse. Some screens do not. 3. Mak e sure the mouse cable is correctly and securely connected to the mouse por t (not the k eyboard por t) on the back of the system unit.
Diagnosing and recov ering from problems 10-11 Modem/communications errors 1. Mak e sure the telephone cord is securely connected. Y our Setup Poster shows ho w the cord should be connected. 2. Mak e sure the telephone line works by plugging a working telephone into the same telephone outlet that the computer was plugged into .
10-12 IBM P ersonal Computer User Guide Printer error 1. Mak e sure the pr inter is turned on. 2. Mak e sure the pr inter cab le is correctly and securely connected to the printer and to the parallel (printer) por t on the bac k of the system unit. The printer por t has this symbol next to it to help you : 3.
Diagnosing and recov ering from problems 10-13 Solving software pr oblems T able 2: Software pr oblems If the problem is: Here's what to do: Clock loses time The most common cause f or the cloc k losing time is related to application programs , not a hardware f ailure.
10-14 IBM P ersonal Computer User Guide When the parameter P ower Switch < 4 sec. under the Setup P ower Management menu is set to P ower Off , and the system does not turn off when you press the po wer button. See "HelpW are suppor t and ser vices" on page 2-1 f or inf or mation on obtaining ser vice .
Diagnosing and recov ering from problems 10-15 Solving modem pr oblems Y our modem is designed to provide reliable and troub le-free ser vice. Ho we ver , should you e xperience any difficulty , the information in this section can help you deter mine and resolv e the source of the problem.
10-16 IBM P ersonal Computer User Guide Modem makes a connection but no data appears on the screen 1. Mak e sure all communication parameters (baud rate , data, stop , and parity bits) are properly configured and identical on both sides.
Diagnosing and recov ering from problems 10-17 Error codes and messages When you see error codes and messages on y our screen, find the error code or message in the f ollowing table , then take the applicable correctiv e action or actions. T able 4: Err or codes and messages Error codes Error messages Corrective actions 161 CMOS batter y f ailed 1.
10-18 IBM P ersonal Computer User Guide 1701 Hard disk(s) diagnostics f ail 1. Determine if the hard disk is defined correctly in BIOS Setup . 2. Chec k the hard disk dr iv e cable/ connection.
Diagnosing and recov ering from problems 10-19 1783 Secondar y sla ve hard disk f ail 1. Load the def ault settings in Setup. 2. Chec k the IDE dr iv e jumper . 3. Chec k the power to the IDE drive . 4. Chec k the IDE cable/connection. 5. Chec k the IDE dr iv e.
10-20 IBM P ersonal Computer User Guide IBM Diagnostic Progr ams Y our computer comes with two diagnostic programs: • PC-Doctor f or Windows: This Windows-based diagnostic progr am is preinstalled on your computer , PC-Doctor for Windo ws can diagnose some hardware prob lems, but it is most eff ectiv e at diagnosing software problems .
Diagnosing and recov ering from problems 10-21 Star ting the IBM Enhanced Dia gnostics program T o star t the IBM Enhanced Diagnostics progr am, do the follo wing: 1. Inser t the Product Recov er y and Diagnostics CD into the CD-R OM dr iv e. 2. Shut down y our operating system and tur n off y our computer and any attached de vices.
10-22 IBM P ersonal Computer User Guide Reco vering f actor y-installed programs and files Y our IBM computer comes with preinstalled system and program files. If y ou accidentally erase an y of these files, or if some of these files become corrupted when you install a ne w program, y ou can reco v er them.
Diagnosing and recov ering from problems 10-23 5. When you see the Configur ation/Setup Utility menu: a. Use the cursor mov ement ke ys to select Full Recovery or Custom Recov er y . b . F ollow the instructions on the screen and read the messages carefully until the recov er y completes.
10-24 IBM P ersonal Computer User Guide.
P ar t 6. T echnical ref erence This par t contains technical inf or mation y ou might need if you upgrade y our computer’ s hardware . It contains the follo wing appendices: • "Appendix A. Specification tables" on page A-1 This appendix contains specific memor y , address, interrupt, channel, and por t specifications.
Specification tables A-1 Appendix A. Specification tables Memor y module placement This memor y module placement tab le shows you ho w to place dual inline Memor y modules (DIMMs) into the sock ets labelled DIMM1 Bank 0 and DIMM Bank 1.
A-2 IBM P ersonal Computer User Guide T able 1: Memory module placement (Continued) DIMM Bank 0 DIMM Bank 1 T O T AL Memor y 128M 32M 160M 16M 64M 80M 32M 64M 96M 64M 64M 128M 128M 64M 192M 16M 128M 1.
Specification tables A-3 Memor y map This table sho ws the hexadecimal addresses f or the system memor y regions . Y ou ma y use this information for adapter cards that require y ou to set up memor y regions.
A-4 IBM P ersonal Computer User Guide System input/output addresses This table sho ws the hexadecimal addresses f or each of the system board Input/ Output (I/O) functions. Y ou ma y w ant to use this inf or mation if y ou install an adapter card that requires you to set I/O addresses .
Specification tables A-5 3F7-3F7 Primar y EIDE 3F8-3FF Serial Asynchronous P or t 1 0CF8 Configur ation Address Register 0CFC Configur ation Data Register 778-77A P arallel Printer Port 1 T able 3: Sy.
A-6 IBM P ersonal Computer User Guide System interrupts This table sho ws the system Interrupt Requests (IRQs) and their functions. Y ou may use this inf or mation if you install an adapter card that requires y ou to set IRQs. An IRQ function that has a de vice name in parenthesis might not be av ailable on all models.
Specification tables A-7 DMA channel assignments This table sho ws the channel assignments for Direct Memory Access (DMA). DMA allows I/O de vices to transf er data directly to and from memor y . Y ou may need to select an av ailable DMA channel if y ou add an I/O device that uses DMA.
A-8 IBM P ersonal Computer User Guide Serial por t addresses IBM computers hav e a built-in e xternal ser ial por t already installed in the computer .
Specification tables A-9 Connector functions The f ollowing table includes the specific functions of the connectors . Refer to the section ” Locating system board jumpers and connectors (machine type 2193) ” on page 9-4 f or an illustration of the connector locations.
A-10 IBM P ersonal Computer User Guide T able 7: Connector functions (Continued) Connector Function J14 Flopp y Diskette connector J15 P ower Switch J16 Printer , COM 1 and VGA connector J17 PS/2 K ey.
Specification tables A-11 The f ollowing table includes the specific functions of the connectors . Refer to the section ” Locating system board jumpers and connectors (machine type 2194 or 6345) ” on page 9-7 f or an illustration of the connector locations.
A-12 IBM P ersonal Computer User Guide T able 8: Connector functions (Continued) Connector Function J14 CD A udio connector J15 P assive speak er connector J19 COM 1 connector J21 A TX P ower connecto.
Modem inf or mation B-1 Appendix B. Modem inf ormation Modem f eatures Using a telephone network, a modem allows y our computer to communicate with other computers, f ax machines, or telephones . For inf or mation about connecting your modem to a telephone netw or k, See “Connecting y our modem to the telephone network” on page 4-10.
B-2 IBM P ersonal Computer User Guide If present, the modem that came with your computer is a V .90 bps modem. It ser v es as a communications peripheral capable of high-speed data tr ansfer and f ax. Y our modem is compatible with the f ollowing standards: • V.
Modem inf or mation B-3 Operating y our modem Y ou can perform common modem functions such as dialing, file transf er , and faxing using the modem communications software that came with y our computer . F or inf or mation about configuring communications software , See “ Configur ing y our communications softw are ” on page 4-11.
B-4 IBM P ersonal Computer User Guide In some communications softw are programs, y ou may need to select the "A uto Ans wer On" or "Auto Ans wer Off" option to turn off the auto answ er feature .
Modem inf or mation B-5 Modem commands This section provides inf or mation on the modem commands if y ou operate your modem from the DOS prompt using the A T command strings. Executing commands Y our modem is in the Command Mode when powered-on and is ready to receiv e and e xecute A T commands.
B-6 IBM P ersonal Computer User Guide A T commands T able 1: A T commands Command Function A Ans wers incoming call A/ Repeats the last command given. Note: Do not precede b y A T or follo w b y Enter.
Modem inf or mation B-7 T able1: A T commands (Continued) Command Function I2 ROM te st I3 Firmware and device ID L0 Low speak er volume L1 Low speak er volume L2 Medium speaker v olume L3 High speake.
B-8 IBM P ersonal Computer User Guide T able1: A T commands (Continued) Command Function X1 Same as X0 plus all CONNECT responses/blind dialing X2 Same as X1 plus dial tone detection X3 Same as X1 plu.
Modem inf or mation B-9 Detail f or +MS Controls An e xample of a command is A T+MS = V90, 1, 24000, 33600, 28000, 56000 +MS=<carrier>,<automode>,<min transmit rate>,<max transmit r ate>,<min receive rate>,<max receiv e rate> <carrier>= B103 for Bell 103 (300 bps) B212 f or Bell 212 (1200 bps) V21 f or V .
B-10 IBM P ersonal Computer User Guide Extended A T commands T able 3: Extended A T commands Command Function &C0 Carrier Detect (CD) alwa ys on &C1 T ur n on CD when remote carrier is present.
Modem inf or mation B-11 V .42bis commands T able 4: V .42bis commands Command Function +IFC = 0,0 Disable flow control +IFC = 2,2 Enable R TS/CTS hardware flow control (data mode def ault) +IFC = 1,1 Enable XON/OFF software flo w control +DS = 0,0,2048,32 Data compression disable +DS =3,0,2048,32 V .
B-12 IBM P ersonal Computer User Guide Modem response codes The f ollowing table lists the basic codes that the modem sends to y our computer in response to the commands you type .
Modem inf or mation B-13 S registers S registers are inf or mation storage areas inside the modem. The A T command set uses the S registers to configure modem options. Some S registers ha ve def ault settings. F or nor mal modem oper ations, the def ault settings are usually adequate.
B-14 IBM P ersonal Computer User Guide The f ollowing table lists the S Registers summary. T able 6: S register s Register Function Range/units Default S0 A uto-answer ring 0-255 /rings 0 S1 Ring coun.
Monitor ter minolog y C-1 Appendix C. Monitor terminolog y As you read the documentation that came with y our monitor and the monitor inf or mation provided in this chapter , you might find a f ew technical terms.
C-2 IBM P ersonal Computer User Guide.
Appendix D . W arranty Note: Refer to the printed warranty provided wirth your computer..
I-2 IBM P ersonal Computer User Guide connector 2 8-7 Internet 4-12 connecting through the Internet Setup Wizard 4-13 connecting through The Microsoft Network 4-12 IRQs A-6 M memory map A-1, A-3 memor.
Inde x I-3 aborting setting changes 6-8 changing settings 6-7 product data viewing 6-6 system information viewing 6-6 signal cables connecting 8-9 connecting IDE/ATA 8-7 software diagnostics 2-3 IBM U.
I-4 IBM P ersonal Computer User Guide.
IBM PC Type 6344 User Guide Update Includes updates for: - Using BIOS setup configuration features - Adding system board components IBM.
First Edition (May 2000) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION .
About this update This User Guide Update applies only to IBM PC Type 6344 computers distributed in North America, Central America, and South America. (See “ Update Applicability ” on page 2 if you are not sure that this update applies to your computer.
Update Applicability This update applies if the connectors and the connector symbols on the rear of the computer resemble the following figure. 1 2 Attaching speakers Only powered speakers can be used on these models. If speakers were supplied with your computer, follow the instructions that come with the speakers to attach them to your computer.
Starting and using the Configuration/Setup Utility program To start the Configuration/Setup Utility program: 1. If your computer is already on when you start this procedure, you must shut down the operating system, turn off the computer, wait a few seconds until all in-use lights go off.
Viewing and changing settings The Configuration/Setup Utility program menu lists items that identify system configuration topics. You might see symbols next to configuration menu items. See the following table for the meaning of the symbols. When working with the Configuration/Setup Utility program menu, you must use the keyboard.
Note: Active keys are displayed at the bottom of each screen; not all of the above keys are active on every menu. In the Configuration/Setup Utility program menus, the configuration information you can change is enclosed in brackets like these [] . You cannot change information that is not surrounded by brackets.
Using Security Profiles by Device Setting Security Profiles by Device enables you to control which devices require a password before they start up. You can set three classes of devices to request a pa.
Using passwords You can use passwords to provide security for your computer and data. You can set two kinds of passwords: a power-on password and an administrator password. You do not have to set a password of either type to use your computer. However, if you decide to set one, read the following sections before you do so.
6. To set a new password, type your new password and press Down Arrow ( ↓ ). 7. Type your new password again. 8. Select Change Power-On Password and follow the instructions on the screen. 9. Press Esc twice to return to the Configuration/Setup Utility program menu.
5. To set an administrator password, type your password, press Down Arrow ( ↓ ), and type your password again. 6. At Power-On Password Changeable by User , select Yes or No . Press Left Arrow ( ← ) or Right Arrow ( → ) to toggle between selections.
and time, passwords, and any other configuration information you have changed. Other settings in the Configuration/Setup Utility program The information in this section includes instructions for changing some other settings in the Configuration/Setup Utility program.
Note: You also can enable or disable the Automatic Power On Startup Sequence feature and set a device sequence, or set a device sequence for the Error Startup Sequence feature from this menu. Select either of these features, then press the F1 key for more on the use of the feature.
Note: IRQs 4 and 7 can be modified to alternative settings or disabled. Power management features Your computer comes with built-in energy-saving capabilities. You can view and change energy-saving settings using the power management menu in the Configuration/Setup Utility program.
ACPI BIOS IRQ Automatic Configuration and Power Interface (ACPI) BIOS IRQ enables the operating system to control the power-management features of your computer. You can use the ACPI BIOS IRQ setting to configure the interrupts that this feature uses so that you can free resources for other devices.
– Disable: In this mode, the monitor is unaffected by the power-management settings. IDE Drives : You can use this selection to specify if the IDE drives should be enabled or disabled when power management options take affect. To set power-management features: 1.
Modem Ring Detect: If your computer has a wake-on-ring supported modem and you want the computer to turn on automatically when a ring is detected on the modem, set this feature to Enabled . Wake Up on Alarm: With this feature, you can specify a date and time at which the computer will be turned on automatically.
The steps in the following tables always start at the Configuration/Setup Utility program main menu. Table 3 (Page 1 of 4). Network-related settings To configure: Select: Comments: Remote Administration 1. System Security 2. Remote Administration 3. Enabled or Disabled Enable Remote Administration to allow POST/BIOS updates over the LAN.
Table 3 (Page 2 of 4). Network-related settings To configure: Select: Comments: Wake on PCI 1. Power Management 2. Automatic Power On 3. PCI Wake Up and press Enter. 4. Enabled or Disabled. If you select Enabled, continue to the next step. 5. Startup Sequence 6.
Adding and replacing system board components Refer to the following information when you add or replace system board components, such as memory connectors, the computer battery or need to locate other components on the system board. Table 3 (Page 3 of 4).
Identifying system board components The following figure replaces the figure of the Type 6344 system board in " Chapter 9. Adding and Replacing system board components " of the User Guide .
Removing the battery Before removing the battery, be sure to read the lithium battery notice located in the safety notices section of the Quick Reference . To remove the battery from your computer, note the orientation of the battery in the bracket; then, press outward on the metal latch 1 and lift the battery out.
Een belangrijk punt na aankoop van elk apparaat IBM 2196 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen IBM 2196 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens IBM 2196 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding IBM 2196 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over IBM 2196 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van IBM 2196 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de IBM 2196 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met IBM 2196 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
