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PD 43 | PD 43c Commercial Printer User Manual.
ii PD43 and PD43c Commercial Printer User Manual Intermec by Honeywell 6001 36th Ave. W . Everett, W A 98203 U.S.A . www.intermec.com The information contained herei n is provided solely for the purpo.
PD43 and PD43c Commercial Printer User Manual iii Document Change Record This page records changes to this document. The document was originally released as Revision 001.
iv PD43 and PD43c Commercial Printer User Manual.
Contents PD43 and PD43c Commercial Printer User Manual v Contents Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Safety Information . . . . . . . .
Contents vi PD43 and PD43c Commercial Printer User Manual How to Set the Printer Command Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Set the Command Language from the Printer Web Page . . . . . . . . . . . . . 23 Set the Command Language from the Main Menu .
Contents PD43 and PD43c Commercial Printer User Manual vii About T est Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Print a T est Label in Start Up Mode. . . .
Contents viii PD43 and PD43c Commercial Printer User Manual How to Conf igure the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 View the Conf iguration Summar y . . . . . . . . . .
Contents PD43 and PD43c Commercial Printer User Manual ix Upgrade Firmware from the Printer W eb Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Upgrade Firmware from a USB Storage Device . . . . . . . . . . . . . . . . . . . . . . .
Contents x PD43 and PD43c Commercial Printer User Manual Media Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 5 9 Print Quality Settings . . . . . . . . . . . . . . . . . .
Before You Begin PD43 and PD43c Commercial Printer User Manual xi Before Y ou Begin This section provides you with safe ty inf ormation, technical support information, and sources f or additional product information. Safet y Inform ation Y our safety is extremely important.
Before You Begin xii PD43 and PD43c Commercial Printer User Manual • Do not spray the printer with water. If you are using a hose to clean the premises in an industrial environment, remove the printer or carefully protect it from spra y and moisture.
Before You Begin PD43 and PD43c Commercial Printer User Manual xiii Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product.
Before You Begin xiv PD43 and PD43c Commercial Printer User Manual 3 Using the Products menu, navigate to your product page. For example, to f ind the PD43 product page, click Printers > Industrial Printers > PD43 . 4 Click the Manuals tab. If your product does not have its o wn product page, click Suppor t > Manuals .
1 1 About the Printers This chapter introduces the PD43 printers, and includes descriptions of printer features and basic operation..
Chapter 1 — About the Printers 2 PD43 and PD43c Commercial Printer User Manual About the PD43 The PD43 and PD43c printers are compact, rugged industrial printers intended for use in commercial or warehouse applications.
Chapter 1 — About the Printers PD43 and PD43c Commercial Printer User Manual 3 PD43 and PD4 3c Front Panel PD43 and PD43c Fron t Panel and Si de Feature Descriptions (LCD Mode l) Feature Descripti o.
Chapter 1 — About the Printers 4 PD43 and PD43c Commercial Printer User Manual PD43 and PD43c Front Panel Features and Description s (Icon Model) PD43 and PD43c Fron t Panel and Si de Feature Descri.
Chapter 1 — About the Printers PD43 and PD43c Commercial Printer User Manual 5 PD43 Rear Panel PD43 Rear Panel Feature Descriptions Feature Descripti on 1 Dome top window 2 Wi-Fi antenna (op tional).
Chapter 1 — About the Printers 6 PD43 and PD43c Commercial Printer User Manual PD43c Rear Panel PD43c Rear Panel Feature Descriptions Feature Descriptio n 1 Po wer switch 2 Conf igura tion label 3U .
Chapter 1 — About the Printers PD43 and PD43c Commercial Printer User Manual 7 PD43 Bottom Panel PD43 Bottom Panel Feature Descriptions Feature Descripti on 1C a b l e g u i d e 2 USB device port 3U.
Chapter 1 — About the Printers 8 PD43 and PD43c Commercial Printer User Manual PD43 Medi a Compartment Feat ures PD43 Media C ompartment Feature Descriptions Feature Description 1 Ribbon takeup ro l.
Chapter 1 — About the Printers PD43 and PD43c Commercial Printer User Manual 9 About the Front Panel There are two front panels available for the printers: • LCD (liquid crystal display) • Icon (no display) Both versions of the front panel include the Print button and the Ready-to-Work™ indicator.
Chapter 1 — About the Printers 10 PD43 and PD43c Commercial Printer User Manual About the Icon Front Panel The icon front panel includes a gr aphical panel and a Print button. As you use the printer, the icons turn on or off to indicate printer status.
Chapter 1 — About the Printers PD43 and PD43c Commercial Printer User Manual 11 About the LCD Front Panel The printer LCD interface includes a screen, navigation buttons, and a Print button.
Chapter 1 — About the Printers 12 PD43 and PD43c Commercial Printer User Manual About the Ready Screen After you turn the printer on, the Ready screen appears when the printer finishes starting up. Ready Screen By default, the bottom of the screen shows the printer command language, the IP address, and the time and date.
Chapter 1 — About the Printers PD43 and PD43c Commercial Printer User Manual 13 Wi-Fi Connection ic on. This icon appears when the Wi-Fi/Bluetoo th module is installe d in the printer and shows the strength of the Wi-Fi connection: - Strong. - Good.
Chapter 1 — About the Printers 14 PD43 and PD43c Commercial Printer User Manual View Basic Printer and Connection Information In the Ready screen, use the control panel buttons to select an icon in the status bar at the top of the s c reen to view printer or connection information.
Chapter 1 — About the Printers PD43 and PD43c Commercial Printer User Manual 15 About the Main Menu In the printer Ready screen, press to view the Main Menu. Press and to highlight Main Menu items, and then press to select that item: • Select Programs to see a list of programs installed on the printer.
Chapter 1 — About the Printers 16 PD43 and PD43c Commercial Printer User Manual Navigate in the Main Menu Use the navigation buttons to select menus and menu items. In the Main Menu: • Press to toggle between the Main Menu and the Ready screen. • Press to return to the Ready screen.
Chapter 1 — About the Printers PD43 and PD43c Commercial Printer User Manual 17 About the Onscreen Keypads When you are changing settings, you may need to use the alphanumeric or numeric keypads on the screen.
Chapter 1 — About the Printers 18 PD43 and PD43c Commercial Printer User Manual For either keypad: • Press , , , or to select a char acter, and then press to enter that character.
Chapter 1 — About the Printers PD43 and PD43c Commercial Printer User Manual 19 Loading Ribbon ( TTR printers only) Shows how to load a roll o f ribbon. Communications Wizar ds Name Descripti on Line Analyzer Logs all incoming dat a on all communications channels and saves the data to a log f ile.
Chapter 1 — About the Printers 20 PD43 and PD43c Commercial Printer User Manual Use a Wizard The available wizards depend on the hardware you have installed in the printer. 1 From the Ready screen, press . The Main Menu appears. 2 Select Wizards and press .
Chapter 1 — About the Printers PD43 and PD43c Commercial Printer User Manual 21 About Fingerprint Fingerprint is a BASIC-inspired ge nera l purpose printer language. Use Fingerprint to design custom label formats and write printer application software.
Chapter 1 — About the Printers 22 PD43 and PD43c C ommercial Printer User Manual About ZSim ZSim (ZPL command language simulator) interprets Zebra™ programs (ZPL II or later) without requiring any host programming changes. If you are sending ZPL label files to the printer, select ZSim as your printer command language.
Chapter 1 — About the Printers PD43 and PD43c Commercial Printer User Manual 23 The printer command language is sa ved to memory, and remains set to ESim/ZSim until you change this setting.
Chapter 1 — About the Printers 24 PD43 and PD43c Commercial Printer User Manual Set the Command Language from the Main Menu If you have an LCD printer, you can change the printer command language from the Main Menu. 1 Make sure that the printer has media and ribbon (if necessary) installed.
Chapter 1 — About the Printers PD43 and PD43c Commercial Printer User Manual 25 6 When you see the language you want to use, release . 7 The printer automatically reboots and starts in the command language you selected.
Chapter 1 — About the Printers 26 PD43 and PD43c Commercial Printer User Manual Cutter Provides automatic cutting as labels are printed. Cutter T ray Holds up to 20 labels as they are cut. Installs on Cutter. Boarding Pass Tra y Holds airline bo arding pass media.
Chapter 1 — About the Printers PD43 and PD43c Commercial Printer User Manual 27 Ticket shelf Shelf holds fanfo ld boarding pass media (up to 500). Installs on external med ia holder for PD43c.
Chapter 1 — About the Printers 28 PD43 and PD43c Commercial Printer User Manual.
29 2 Set Up the Printer This chapter explains how to load media and r ibbon, print test labels, and adjust the print quality..
Chapter 2 — Set Up the Printer 30 PD43 and PD43c Commercial Printer User Manual About Media The printers can print on labels, ti ckets, tags, and continuous stock. The procedure you use to load media depends on how you are operating the printer and the options you have installed.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 31 Load Media for Tear-Off Printing Depending on the type of media you use, you may also need to install a printer accessory. If you need to print on tag media, Intermec recommends installing the optional thick media springs before printing.
Chapter 2 — Set Up the Printer 32 PD43 and PD43c Commercial Printer User Manual 2 If there is an empty media core in the media compartment, remove and discard the core. 3 Place the media between the guides on the media bar. If necessary, slide the guides apart to adjust for the media width.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 33 If you are using media stored outside the printer, feed the media through the external media feed slot.
Chapter 2 — Set Up the Printer 34 PD43 and PD43c Commercial Printer User Manual 6 Slide the media below the sensor bar and between the media guides. 7 If necessary, adjust the label stop sensor to line up with the marks on the media. 8 Slide the guides to the side edges of the media.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 35 11 Press the Print button to advance the media. If you have not yet calibrated the media feed, press and hold the Print button. The printer feeds one label and then prints a m edia configuration test label.
Chapter 2 — Set Up the Printer 36 PD43 and PD43c Commercial Printer User Manual Load Media for Cut-Off Printing Cut-off printing is supported when the optional media cutter accessory is installed in the printer. 1 Open the top of the printer first and then open the media compartment door.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 37 4 Slide the guides to the sides of the media roll. The guides move togther automatically to center t he roll on the media bar.
Chapter 2 — Set Up the Printer 38 PD43 and PD43c Commercial Printer User Manual 5 Press the release button an d raise the print mechanism. 6 Slide the media below the sensor bar and between the media guides.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 39 7 If necessary, adjust the label stop sensor to line up with the marks on the media. 8 Slide the guides to the side edges of the media. 9 Slide the media through the cutter.
Chapter 2 — Set Up the Printer 40 PD43 and PD43c Commercial Printer User Manual About the Label Dispenser The label dispenser accessory, which includes the Label Taken Sensor, removes the liner from self-adhesive la bel stock as each label is printed.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 41 1 Open the top of the printer first and then open the media compartment door. 2 If there is an empty media core in the media compartment, remove and discard the core. 3 Place the media between the guides on the media bar.
Chapter 2 — Set Up the Printer 42 PD43 and PD43c Commercial Printer User Manual 4 Slide the guides to the sides of the media roll. The guides move together automatically to center the roll on the media bar. If you are using media stored outside the printer, feed the media through the external media feed slot.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 43 5 Press the release button an d raise the print mechanism. 6 Slide the media below the sensor bar and between the media guides.
Chapter 2 — Set Up the Printer 44 PD43 and PD43c Commercial Printer User Manual 7 If necessary, adjust the label stop sensor to line up with the marks or gaps on the media. 8 Slide the guides to the side edges of the media. 9 Press the side buttons on the label dispenser to open the front door.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 45 11 Route the liner through the slot in the front door of the label dispenser. Do not pull on the media to take up the slack. The liner should be over the roller in the printer and under the roller in the front door of the label dispenser.
Chapter 2 — Set Up the Printer 46 PD43 and PD43c Commercial Printer User Manual Load External Media for the PD43 To use large rolls of media or tag stock, you can load the media from outside the printer. 1 Place the media behind the printer and feed the media into the printer through the external media feed slot.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 47 Set the PD43c Rear Feed Guides If you use the same media width all the time in the PD43c printer, you can lock the rear feed guides in place to make loading media easier.
Chapter 2 — Set Up the Printer 48 PD43 and PD43c Commercial Printer User Manual Load External Media Rolls for the PD43c If you have the external media roll holder for the PD43c, follow this procedure to load media rolls on the holder. 1 Place the media on the bar between the guides, and then slide the guides to the sides of the media roll.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 49 Load Boarding Passes for the PD43c If you have the ticket shelf accessory, follow this procedure to load boarding pass media for the P D43c printer. 1 Place the media in the ticket shelf.
Chapter 2 — Set Up the Printer 50 PD43 and PD43c Commercial Printer User Manual Load Airline Media If your PD43c printer includes the optional rear feed guides, follow this procedure to load media for airline use such as bag tags or boarding passes.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 51 2 Adjust the feed guides by sliding the guides to match the width of your media. 3 Slide the media into the printer. 4 If this is the first time yo u have used this media width, open the printer top and slide the media guides to match the media width.
Chapter 2 — Set Up the Printer 52 PD43 and PD43c Commercial Printer User Manual Adjust the Label Stop Sensor For best performance, adjust the label stop sensor to line u p with the black marks on your media. 1 Open the top of the printer. 2 Press the release button an d raise the print mechanism.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 53 About Ribbon Thermal transfer printing provides a durable printout that is less vulnerable to chemicals, heat, and sunlight than direct thermal printing.
Chapter 2 — Set Up the Printer 54 PD43 and PD43c Commercial Printer User Manual Load Ribbon 1 Open the top of the printer and the media compartment door. 2 Press the release button and raise the printhead. By default, the printer is set to “ink out” operation when you use ribbon.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 55 5 Place the new ribbon roll between the rear ribbon holders. • For “ink out” operation (default), the ribbon s hould come off the back of the roll. • For “ink in” operation, the ribbon should come off the front of the roll.
Chapter 2 — Set Up the Printer 56 PD43 and PD43c Commercial Printer User Manual 7 Press the release button an d raise the print mechanism. 8 Route the ribbon under the print m echanism and up to the takeup core. 9 Press the printhead down to lock it in place.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 57 10 Attach the end of the ribbon to the takeup core and turn the slack-wheel to take up slack in the ribbon. 11 Close the media door and the top of the printer. 12 If you have already configured the printer for thermal transfer printing, continue with the next step.
Chapter 2 — Set Up the Printer 58 PD43 and PD43c Commercial Printer User Manual Change the Ink Direction By default, the printer is set to “ink out” operation. Follow this procedure to set the printer to “ink in” operation. 1 Open the top of the printer.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 59 Use the Notchless Ribbon Core Adapter Use the optional ribbon core adapter to load media without notches in the core. The ribbon core adapter is sold separately. For information on purchasing this accessory, contac t your local sales representative.
Chapter 2 — Set Up the Printer 60 PD43 and PD43c Commercial Printer User Manual 4 Place the ribbon roll and adapter into the rear media holders. • For “ink out” operation (default), the ribbon s hould come off the back of the roll. • For “ink in” operation, the ribbon should come off the front of the roll.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 61 7 Attach the ribbon to th e takeup core. 8 Turn the slack-wheel to take up slack in the ribbon.
Chapter 2 — Set Up the Printer 62 PD43 and PD43c Commercial Printer User Manual Connect the Printer to Power The PD43 printer connects directly to AC power. The PD43c uses an external AC adapter. 1 For the PD43, connect the AC power cable from the printer to an AC power source.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 63 For the PD43c: a Connect the AC power adapter to the power connector on the printer. b Connect the power adapter to AC power. When the adapter is connected to AC power, the green LED in the adapter connector turns on and stays on.
Chapter 2 — Set Up the Printer 64 PD43 and PD43c Commercial Printer User Manual Use the Setup Wizard This section explains how to use the Setup Wizard to configure the LCD printer. You must configure the printer this way after turning it on for the first time, after upgrading the firmware, or after resetting all defaults.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 65 Set Up an Icon Printer without a Network Option Follow this procedure to set up an ic on printer that does not have the Ethernet or Wi-Fi network options. You configure printer settings through the Windows print driver.
Chapter 2 — Set Up the Printer 66 PD43 and PD43c Commercial Printer User Manual Set Up an Icon Printer with Ethernet If your icon printer includes the Ethernet network option, follow this procedure to obtain the printer IP address and configure settings through the web page interface.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 67 Calibrate the Media Feed and Print Test Labels on the Icon Printer For the icon printer, follow this pr ocedure to automatically calibrate the media feed and print test labels.
Chapter 2 — Set Up the Printer 68 PD43 and PD43c Commercial Printer User Manual Calibrate the Label Taken Sensor If your printer has the optional label taken sensor or the label dispenser (which includes the sensor), use the wizard to calibrate the sensor for your media.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 69 Before you calibrate the sensor, load media and ribbon in the printer as necessary. 1 In the Main Menu, select Wizards > Calibration > Label Taken Sensor . 2 Follow the prompts to calibrate the sensor.
Chapter 2 — Set Up the Printer 70 PD43 and PD43c Commercial Printer User Manual Print a Test Label in Idle Mode You can print a test label when the printer is in Idle mode. 1 Make sure that the printer has media and ribbon (if necessary) installed. 2 On the icon printer, press and hold until the test label starts to print.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 71 Pause or Cancel a Batch Print Job on the LCD Printer During a batch print job, a Pause button appears on the LCD printer screen: You can pause a batch print job by pressing the Print button.
Chapter 2 — Set Up the Printer 72 PD43 and PD43c Commercial Printer User Manual Pause a Batch Print Job on the Icon Printer During a batch print job, press to pause the print job. When a print job is paused, the Pause icon flashes. Press to resume printing.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 73 How to Print on RFID Media If you have an LCD printer with the optional RFID module installed, you can print on RFID media. Media containing RFID tags is slightly thicker where the RFID tag is located.
Chapter 2 — Set Up the Printer 74 PD43 and PD43c Commercial Printer User Manual Run the RFID Calibration Wizard Run the RFID calibration wizard to determine the best Tag Position and Output Power (UHF inlays, only) for RFID media. 1 Make sure the media type and media length are properly configured.
Chapter 2 — Set Up the Print er PD43 and PD43c Commercial Printer User Manual 75 Calculate RFID Tag Position You can perform a manual calculation to come up with an estimate of the RFID Tag Position. Because this value is an estimate, you may need to slightly adjust the calculated value to achieve the best results.
Chapter 2 — Set Up the Printer 76 PD43 and PD43c Commercial Printer User Manual.
77 3 Connect the Printer This chapter explains how to connect the PD43 printers to a PC and to an Ethernet or wireless network..
Chapter 3 — Connect the Printer 78 PD43 and PD43c Commercial Printer User Manual About Printer Drivers Before you can use the printer with Microsoft Windows printing applications, you need to install pr inter driver software on the PC .
Chapter 3 — Connect the Printer PD43 and PD43c Commercial Printer User Manual 79 7 When you reach the InstallShield Wizard Complete page, click Next . The InterDriver Wizard appears. 8 From the Welcome to InterDriver Wizard page, make sure Install printer drivers is selected and then click Next .
Chapter 3 — Connect the Printer 80 PD43 and PD43c Commercial Printer User Manual 2 Connect one end of the USB cable to the USB device port on the back of the printer, and connect the other end to your PC. A “USB Host Connected” message appe ars on the printer screen.
Chapter 3 — Connect the Printer PD43 and PD43c Commercial Printer User Manual 81 Connect the Printer Using a Serial or Parallel Cable If you have the optional USB-to-Serial adapter cable or USB-to-Parallel adapter cable for the printer, you ca n connect the printer to the serial or parallel port on a PC.
Chapter 3 — Connect the Printer 82 PD43 and PD43c Commercial Printer User Manual 2 For a USB-to-Serial adap ter, connect the adapter cable to the serial port on your PC. Continue with the next step. For a USB-to-Parallel adapter, co nnect the adapter cable to the parallel port on your PC.
Chapter 3 — Connect the Printer PD43 and PD43c Commercial Printer User Manual 83 1 Connect an Ethernet cable to the Ethernet port on the rear of the printer and to your network. For the PD43, use the cable guides on the underside of the printer for cable strain relief.
Chapter 3 — Connect the Printer 84 PD43 and PD43c Commercial Printer User Manual 2 Get the IP address for your printer: • For an LCD printer, from the Main Menu select Settings > Communications > Ethernet and find the IP address. • For an icon printer, press and hold until the test label with the IP address starts to print.
Chapter 3 — Connect the Printer PD43 and PD43c Commercial Printer User Manual 85 Connect the Printer to a Wireless Network Before you begin, you should be fam iliar with the settings you need for your network. If you are using a DHCP network, turn the printer on.
Chapter 3 — Connect the Printer 86 PD43 and PD43c Commercial Printer User Manual 1 From the printer Ready screen, press . The Main Menu appears. 2 Select Settings > Communications > Wireless 802.
Chapter 3 — Connect the Printer PD43 and PD43c Commercial Printer User Manual 87 Configure Wi-Fi Communications from the Printer Web Page You can use the printer web page to configure wireless communications on the printer. 1 On your PC, open a browser.
Chapter 3 — Connect the Printer 88 PD43 and PD43c Commercial Printer User Manual About Bluetooth Communications The printer supports Bluetooth communications when the optional Wi-Fi/Bluetooth module is installed. When Bluetooth is enabled, you can connect the printer to other Bluetooth devices, such as bar code scanners and keyboards.
Chapter 3 — Connect the Printer PD43 and PD43c Commercial Printer User Manual 89 Connect to a Bluetooth Device by Reading a Bar Code To connect a Bluetooth-enabled bar code scanner to the printer, use the scanner to read the “Scan to Connect” bar code.
Chapter 3 — Connect the Printer 90 PD43 and PD43c Commercial Printer User Manual Configure Bluetooth Communications from the Main Menu This section explains how to conf igure Bluetooth settings from the printer Main Menu. You may need to configure these settings if you want to connect to a mobile computer through Bluetooth.
Chapter 3 — Connect the Printer PD43 and PD43c Commercial Printer User Manual 91 About the USB Host Port You can use the USB host interface port on the printer to connect these peripheral devices: You can also connect a peripheral device through the USB-to-Serial or USB-to-Parallel adapter cable acces sories.
Chapter 3 — Connect the Printer 92 PD43 and PD43c Commercial Printer User Manual Connect a USB Device The printer has two USB host ports that you can connect a USB device to. 1 If you are connecting a USB storage device, make sure the device has a single partition and is formatted as FAT16 or FAT32.
93 4 Configure the Printer This chapter explains how to vi ew and change printer settings by using the Main Menu or the printer web pages..
Chapter 4 — Configure the Printer 94 PD43 and PD43c Commercial Printer User Manual About Printer Configuration Settings Printer configuration settings determine how the printer operates.
Chapter 4 — Configure the Printer PD43 and PD43c Commercial Printer User Manual 95 How to Configure the Printer Use one of these methods to view and change printer settings: • Printer web page •.
Chapter 4 — Configure the Printer 96 PD43 and PD43c Commercial Printer User Manual 4 Click Configuration Summary . The configuration summary appears. Configure the Printer from the Web Page If you are using Ethernet or Wi-Fi communications, you can change printer configuration settings from the printer web page.
Chapter 4 — Configure the Printer PD43 and PD43c Commercial Printer User Manual 97 3 Click Login in the upper right corner of the screen. The Login page appears. 4 Type your Username and Password in the entry fields, and then click Login . The default username is itadmin and the default password is pass .
Chapter 4 — Configure the Printer 98 PD43 and PD43c Commercial Printer User Manual Configure the Printer from the Main Menu If you have an LCD printer, you can view or change configuration settings from the Main Menu. 1 From the Ready Screen, press .
Chapter 4 — Configure the Printer PD43 and PD43c Commercial Printer User Manual 99 How to Configure the Printer with Programming Commands You can change configuration se ttings by sending programming commands directly from your PC to the printer through a terminal program (such as HyperTerminal), a serial connection, or a network connection.
Chapter 4 — Configure the Printer 100 PD43 and PD43c Commercial Printer User Manual About Printer Profiles After you change printer default sett ings to meet your needs, you can save those settings as a printer pr ofile. The printer supports multiple profiles that you ca n save and load at any time.
Chapter 4 — Configure the Printer PD43 and PD43c Commercial Printer User Manual 101 Load a Printer Profile from the Web Page You can load a saved profile from the printer web page. 1 In the printer web page, click the Manage tab. 2 Click Profiles . The Resident list includes profiles that are saved in the printer memory.
Chapter 4 — Configure the Printer 102 PD43 and PD43c Commercial Printer User Manual Manage Printer Profiles from the Web Page You can activate and delete profiles or download profiles to your PC from the printer web page. 1 In the printer web page, click the Manage tab.
Chapter 4 — Configure the Printer PD43 and PD43c Commercial Printer User Manual 103 Save a Printer Profile from the Main Menu You can save current printer settings for an LCD printer as a printer profile and load that p rofile on another printer. 1 From the Ready screen, press .
Chapter 4 — Configure the Printer 104 PD43 and PD43c Commercial Printer User Manual How to Load a Printer Profile with Programming Commands You can load a saved LCD printer profile to another printe.
Chapter 4 — Configure the Printer PD43 and PD43c Commercial Printer User Manual 105 Print a File from a USB Storage Device If you are uploading image files to the printer from a USB storage device, you can print an image file. For example, you can print a file before uploading it to be sure it is the correct file to upload.
Chapter 4 — Configure the Printer 106 PD43 and PD43c Commercial Printer User Manual 4 To upload all files to the printer, select Install All and then press .
Chapter 4 — Configure the Printer PD43 and PD43c Commercial Printer User Manual 107 4 Select Tools > USB Menu . 5 Select Configuration . 6 Select Export Configuration . A list of the available files appears. 7 Select the file to export and then press .
Chapter 4 — Configure the Printer 108 PD43 and PD43c Commercial Printer User Manual Upload or Delete Applications and Resources from the Printer Web Page From the printer web page, use the Manage page to upload or delete applications, fonts, images, label formats, or web forms.
Chapter 4 — Configure the Printer PD43 and PD43c Commercial Printer User Manual 109 5 To upload an application or file to the printer: a Click Browse to locate your application or file. b Double-click the file to select it. c Click Upload . The application or file uploads to the printer.
Chapter 4 — Configure the Printer 110 PD43 and PD43c Commercial Printer User Manual.
111 5 Troubleshoot the Printer This section explains how to troubleshoot the PD43 printers..
Chapter 5 — Troubleshoot the Printer 112 PD43 and PD43c C ommercial Printer User Manual Call Product Support If you cannot find the answer to your problem in the “Troubleshooting” sectio n, go to the Interm ec technical knowledge base (Knowledge Central) at intermec.
Chapter 5 — Troubleshoot the Printer PD43 and PD43c Commercial Printer User Manual 113 Locate the Printer Configuration and Serial Numbers The printer configuration and serial numbers can be fou nd on the product label located on the back panel of the printer.
Chapter 5 — Troubleshoot the Printer 114 PD43 and PD43c Commercial Printer User Manual The printer is connected to my PC using a virtual COM port, and printing stops. But, there are no errors to indicate that somet hing is wrong. Make sure that bidirectional support is disabled.
Chapter 5 — Troubleshoot the Printer PD43 and PD43c Commercial Printer User Manual 115 There are white vertical lines on the printout. T ry these possible solu tions in order: • The printhead may be dirty. Clean the printhead. • There may be missing dots on the printhead.
Chapter 5 — Troubleshoot the Printer 116 PD43 and PD43c Commercial Printer User Manual The ribbon breaks. T r y these possible solution s in order: • Make sure your media setting is appropriate for the type of media you are using. • Make sure that the ribbon is fitted correctly.
Chapter 5 — Troubleshoot the Printer PD43 and PD43c Commercial Printer User Manual 117 Printing on regular media (not RFID) is slow and halted in between labels. RFID is enabled. D isable RFID from the web page or th e Main Menu. I am using an application to write to RFID tag s and the printer is printing “ VOID” labels.
Chapter 5 — Troubleshoot the Printer 118 PD43 and PD43c C ommercial Printer User Manual How to Restore Default Settings You can restore default printer settings: • from the printer web page. • from the printer main menu. • from the PrintSet 5 application.
Chapter 5 — Troubleshoot the Printer PD43 and PD43c Commercial Printer User Manual 119 6 Select the settings you want to restore: • Check the Network settings check box to restore defaults for all network connections, such as IP address and network name.
Chapter 5 — Troubleshoot the Printer 120 PD43 and PD43c Commercial Printer User Manual 5 To continue, press . The defaul t settings are restored and the printer restarts. When the print er finishes starting up, the Setup Wizard begins. Follow the instructions to complete the Wizard.
Chapter 5 — Troubleshoot the Printer PD43 and PD43c Commercial Printer User Manual 121 Upgrade Firmware from the Printer Web Page You can upgrade the printer firmware from the printer web page. To configure the printer from the web page, the printer must be turned on and connected to your Wi-Fi or Ethernet network.
Chapter 5 — Troubleshoot the Printer 122 PD43 and PD43c Commercial Printer User Manual 5 Restart the printer. The upgrade file is loaded into the printer memory. This may take several minutes. For the LCD printer, after the upgrade file is loaded, the printer restarts and the Ready screen appears.
Chapter 5 — Troubleshoot the Printer PD43 and PD43c Commercial Printer User Manual 123 About Alerts To help maintain the printer, you can configure the printer to send alert messages when certain conditions occur. For example, the printer can send a message when the odometer reaches a certain value, or if the printhead is lifted during printing.
Chapter 5 — Troubleshoot the Printer 124 PD43 and PD43c Commercial Printer User Manual 5 Click the Configure tab > Alerts . 6 Click Error to configure error alerts. Click Warning to configure warning alerts. Click Information to configure information alerts.
Chapter 5 — Troubleshoot the Printer PD43 and PD43c Commercial Printer User Manual 125 Ribbon Installed The printer is conf igured as a direct thermal printer and thermal transfer ribbon is inst alled. Remove the ribbon or conf igure the p rinter for thermal transfer media.
Chapter 5 — Troubleshoot the Printer 126 PD43 and PD43c Commercial Printer User Manual About Printer System Information Look in the System Information tab in the printer web pages for useful information and statistics on the p rinter hardware and firmware.
Chapter 5 — Troubleshoot the Printer PD43 and PD43c Commercial Printer User Manual 127 View Printer Statistics If your printer is connected to an Ethernet or Wi-Fi network, you can view printer statistics in the printer web page. 1 On your PC, open a browser.
Chapter 5 — Troubleshoot the Printer 128 PD43 and PD43c Commercial Printer User Manual Check the Printer Odometer You can check the odometer from the printer web page to see the printhead usage and how the curren t values compare to the alert values.
129 6 Maintain the Printer This section explains how to perform basic maintenance on the PD43 printers..
Chapter 6 — Maintain the Printer 130 PD43 and PD43c Commercial Printer User Manual Clean the Printhead Cleaning the printhead on a regular basis is important for the life of the printhead and for the print quality. You should clean the printhead each time you replace th e media.
Chapter 6 — Maintain the Printer PD43 and PD43c Commercial Printer User Manual 131 Replace the Printhead You need to replace the printhead periodically when it wears out due to the rapid heating and cooling pr ocess used during printing.
Chapter 6 — Maintain the Printer 132 PD43 and PD43c Commercial Printer User Manual 6 Carefully slide the printhead out of the mechanism. The printhead is still attached to the mechanism by a ribbon cable. 7 Disconnect the cable from the printhead and remove the printhead from the printer.
Chapter 6 — Maintain the Printer PD43 and PD43c Commercial Printer User Manual 133 11 Tilt the printhead up into the print mechanism and press it into place. When the printhead is in the correct position, the printhead latches snap into place on th e sides of the printhead.
Chapter 6 — Maintain the Printer 134 PD43 and PD43c Commercial Printer User Manual 7 Pull the latches up to remove the platen roller from the printer. 8 Remove any adhesive residue from the roller with a cotton swab moistened with isopropyl alcohol.
135 A Specifications This appendix contains speci fications for the printers..
Appendix A — Specifications 136 PD43 and PD43c Commercial Printer User Manual Printer Specifications PD43 and PD43c Physical Specific ations Dimensions: PD43c 20.5 cm x 21. 1 cm x 23.6 cm (8. 1 in x 8.3 in x 9.29 in) PD43c with external media holder 20.
Appendix A — Specifications PD43 and PD43c Commercial Printer User Manual 137 Label Length (minimum): 6.35 mm (.25 i n) Gap Length Between L abels: 2 to 25.4 mm (0.08 to 1.0 in) Black Mark Length 3 to 26 mm (0 . 12 to 1.02 in) cen tered between t ickets, 15% maximum ref lect ance Media Thickness: 76.
Appendix A — Specifications 138 PD43 and PD43c Commercial Printer User Manual General Specif ications Specification Descriptio n Memory • 128 MB flash • 128 MB SDRAM • (Optional) USB memory de.
Appendix A — Specifications PD43 and PD43c Commercial Printer User Manual 139 Supported Bar Code Symbologies 1D bar code symbologies: • Codabar • Code 11 • Code 39: • Code 39 full ASCII • .
Appendix A — Specifications 140 PD43 and PD43c Commercial Printer User Manual • Code 128: • Code 128 Subset A • Code 128 Subset B • Code 128 Subset C • Code 128 UCC • DUN-14/16 • EAN: .
Appendix A — Specifications PD43 and PD43c Commercial Printer User Manual 141 • UPC: • UPC-A • UPC-D1 • UPC-D2 • UPC-D3 • UPC-D4 • UPC-D5 • UPC-E • UPC Shipping container Code Add-.
Appendix A — Specifications 142 PD43 and PD43c Commercial Printer User Manual • PDF417 • Planet • Plessey • Postnet • QR Code • USPS 4-State Customer Bar Code Composite bar code symbologies: • EAN-8 Composite (CC-A, CC-B) • EAN-13 Composite (CC-A, CC-B) • GS1 Composite (previously called EAN.
Appendix A — Specifications PD43 and PD43c Commercial Printer User Manual 143 Test Labels This section describes test label information. A typical test label looks like this: Sample Configuration Label for Fonts Resour ce Labels Label Description Applications All Intermec utility programs an d user-installed applications.
Appendix A — Specifications 144 PD43 and PD43c Commercial Printer User Manual Printer Information Labels Label Descr iption Installed Hardware List of hardwa re modules in the printe r, including: • Main logic board co nfiguration number • Wireless 802.
Appendix A — Specifications PD43 and PD43c Commercial Printer User Manual 145 Printer Settings Labels Label Description Media and Printing Current setti ngs for media handling, including: • Media .
Appendix A — Specifications 146 PD43 and PD43c Commercial Printer User Manual Wi-Fi General • IP address and a ssignment method • Subnet mask • Default router • DHCP Response • IPv6 address and assignment method • 802.
Appendix A — Specifications PD43 and PD43c Commercial Printer User Manual 147 Print Quality Labels Note: Although you can print test labels on any size media, the labels are designed to be printed on 10.
Appendix A — Specifications 148 PD43 and PD43c Commercial Printer User Manual Pitch Ruler Bar Code(Barcode) Print Quality Labels (Continued) Label Descr iption.
Appendix A — Specifications PD43 and PD43c Commercial Printer User Manual 149 Wri nk le Print Quality Labels (Continued) Label Description.
Appendix A — Specifications 150 PD43 and PD43c Commercial Printer User Manual.
151 B Default Settings This appendix contains all of the default settings for the printer..
Appendix B — Default Settings 152 PD43 and PD43c Commercial Printer User Manual Default Configuration Use this appendix to view the default settings on the printer. The following tables list the default sett ings for the printers. If you restore the printer to factory default settings , it will use the values listed here.
Appendix B — Default Setti ngs PD43 and PD43c Commercial Printer User Manual 15 3 Display and Audio Settings This section describes display and audio settings for the printer. To view these settings: • From the printer Main Menu, select Settings > System Settings > Display or Audio .
Appendix B — Default Settings 154 PD43 and PD43c Commercial Printer User Manual Error, Information, and Warning Alert Settings This section describes error, info rmation, and warning alerts and settings. To view these settings, from the printer web page, click the Configure tab, Alerts > Error , Warning , or Information .
Appendix B — Default Setti ngs PD43 and PD43c Commercial Printer User Manual 15 5 Printhead Lifted Enable 1 Occurrences Erro r - Printhead lifted Printhead No t Detected Disable 1 Occurrences Error .
Appendix B — Default Settings 156 PD43 and PD43c Commercial Printer User Manual Error Alerts Error alerts are sent when a conditio n occurs that prevents the printer from printing, such as running ou t of media.
Appendix B — Default Setti ngs PD43 and PD43c Commercial Printer User Manual 157 • Faulty Dot (Sent when a faulty do t is detected in the printhead, which can lead to lower print quality) Ethernet Settings This section describes the Ethernet IPv4 and IPv6 settings.
Appendix B — Default Settings 158 PD43 and PD43c Commercial Printer User Manual General System Settings This section describes general system settings. To view these settings: • From the printer Main Menu, select Settings > System Settings > General .
Appendix B — Default Setti ngs PD43 and PD43c Commercial Printer User Manual 159 Media Settings This section describes media settings for the printer. To view these settings: • From the printer Main Menu, select Settings > Printing > Media .
Appendix B — Default Settings 160 PD43 and PD43c C ommercial Printer User Manual Media Width Sets the width of the printable area measured from t he media margin (X) across the printhead. Unit of measurement is def ined in the Unit of Measure parameter .
Appendix B — Default Setti ngs PD43 and PD43c Commercial Printer User Manual 161 Clip Default Determines if the prin ter prints items outside the print able area of the label. When this is set to Of f, the printer returns an error if any part of a bar code label cannot be printed because that part extends beyond the printable area.
Appendix B — Default Settings 162 PD43 and PD43c C ommercial Printer User Manual Print Quality Settings This section describes print quality settings. To view these settings: • From the printer Main Menu, select Settings > Printing > Print Quality .
Appendix B — Default Setti ngs PD43 and PD43c Commercial Printer User Manual 163 Serial Port Settings This section describes the serial port settings. To view these settings: • From the printer Main Menu, select Settings > Communications > Serial > COM1 .
Appendix B — Default Settings 164 PD43 and PD43c Commercial Printer User Manual Virtual COM Settings This section describes the virtual COM port settings. To view these settings: • From the printer Main Menu, select Settings > Communications > Serial > Virtual COM .
Appendix B — Default Setti ngs PD43 and PD43c Commercial Printer User Manual 165 System I/O Settings This section describes system I/O sett ings for the printer. To view these settings: • From the printer Main Menu, select Settings > System Settings > Manage I/O .
Appendix B — Default Settings 166 PD43 and PD43c Commercial Printer User Manual System Network Services This section lists the network se rvices you can manage from the printer. You will only see Manage Services from the menus if you have an Ethernet or Wireless module installed in the printer.
Appendix B — Default Setti ngs PD43 and PD43c Commercial Printer User Manual 167 System Maintenance Alert Settings This section describes the system maintenance alert settings, such as the odometer distance. To view these settings: • From the printer Main Menu, select Settings > System Settings > Maintenance Alerts .
Appendix B — Default Settings 168 PD43 and PD43c Commercial Printer User Manual Wireless 802.11 General Settings This section describes the 802.11 general settings. To view these settings: • From the printer Main Menu, select Settings > Communications > Wireless 802.
Appendix B — Default Setti ngs PD43 and PD43c Commercial Printer User Manual 169 Wireless 802.11 Network Settings This section describes the 802.11 IPv4 and IPv6 settings. To view these settings: • From the printer Main Menu, select Settings > Communications > Wireless 802.
Appendix B — Default Settings 170 PD43 and PD43c Commercial Printer User Manual Wireless 802.11 Security Settings This section describes the 802.11 security settings. To view these settings: • From the printer Main Menu, select Settings > Communications > Wireless 802.
Appendix B — Default Setti ngs PD43 and PD43c Commercial Printer User Manual 171 Inner Authentication Selects the authentication me thod that is used when the EAP type is EAP-F AST , PEAP, or TTL S. MSCHAPv2 CA Certif icate Sets the name of the Certif icate Authority (CA) that verif ies the ser ver certif icate.
Appendix B — Default Settings 172 PD43 and PD43c Commercial Printer User Manual Acquire P AC Deter mines if automatic PA C f ile provisioning is on for EAP-FAST authentication. On Fast Roaming (CCKM) Determines if the printer can roam from one access point to another without reauthenticating with the ser ver .
173 C Print Labels with INPrint This section explains how to us e the INPrint feature to print labels..
Appendix C — Print Labels with INPrint 174 PD43 and PD43c Commercial Printer User Manual About the INPrint Page The INPrint page features sample web forms you can use to quickly and easily print single labels if yo u are using the Fingerprint or Direct Protocol language on your printer.
Appendix C — Print Labels with INPrint PD43 and PD43c Commercial Printer User Manual 175 Predefined INPrint Label Formats Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203_retur nadd_3x1.lbx 203_demo_4x6.l bx 203_shipaddr _4x6.
Appendix C — Print Labels with INPrint 176 PD43 and PD43c Commercial Printer User Manual 203_packslip_4 x6.lbx Predefined INPrint Label Formats and Sample Illustrations Format Name Sample.
PD43 and PD43c Commercial Printer User Manual 177 Linux Copyright Inf ormation This software is provided in pertinent part s by the following copyright holders: Copyrigh t or Lice nse T ext Link to Source C o de BlueZ - Bluetoot h protocol stack for Linux http://www.
178 PD43 and PD43c Commercial Printer User Manual Copyright (C) 1994-20 08 Lua.org, PUC- Rio. http://www.lua.org/ Copyright (C) 2004, 2 005 WIDE Proj ect. http://www .racoon2.wide.ad.jp/w/ Copyright (C) 1995, 1996, 1997, 1998, and 1999 WIDE Pro ject. http://ipsec-tools.
PD43 and PD43c Commercial Printer User Manual 179 This software is provided by all copyright holders “as is” and any express or implied warranties, including, but not limited to, the implied warranties of merchantability and f itness for a particular purpose are disclaimed.
Een belangrijk punt na aankoop van elk apparaat Intermec PD43 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Intermec PD43 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Intermec PD43 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Intermec PD43 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Intermec PD43 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Intermec PD43 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Intermec PD43 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Intermec PD43 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
