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Operation/Reference Guide Touch Panels & Accessories MVP-8400i Modero ® ViewPoint ® Wireless Touch Pa nel with Intercom MVP-BP Power Pack NXA-CFSP Compact Flash Card Last Revised: 7/22/2008.
AMX Limited Warranty and Disclaimer AMX warrants its products to be free of defects in material and workmanship under n ormal use for three (3) years from the date of purchase fr om AMX, with the foll.
FCC Information This device complies with Part 15 of the FCC Rules. Operati on is subject to the followi ng two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference rece ived; in cluding inte rference that may cause undesi red operation.
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Table of Contents i MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Table of Contents MVP-8400i Modero Viewpoint Wireless To uch Panel With I ntercom ................. 1 Overview .............................. ......................... .........
ii MVP-7500/8400 Modero Viewpoint Wireless Touch Pane ls Table of Contents Using the Site Survey tool ...... ............. ................ ............. ................ ................ ............. 22 Step 2: Configure the Card’s Wireless Security Settings .
Table of Contents iii MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Wireless Sec urity Page ........ ................. ................ ............. ................ ................ ............ 71 Open (Clea r Text) Settin gs ......... ....
iv MVP-7500/8400 Modero Viewpoint Wireless Touch Pane ls Table of Contents Text Effects Names ............................... ........................ .................... .................... 132 Button Query Commands ........... ....................
Table of Contents v MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels USB Driver ........ ................ ............. ................ ............. ................ ............. ................. ... 1 81 Panel Not in Liste d As a Connected Device .
vi MVP-7500/8400 Modero Viewpoint Wireless Touch Pane ls Table of Contents.
MVP-8400i Modero Viewpoint Wireless Touch Panel With Int ercom 1 MVP-8400i Modero Viewpoint Wireless Touch Panels MVP-8400i Modero Viewpoint Wireless Touch Panel With Intercom Overview The MVP-8400i Modero V iewpoint W ireless T ouch Panel ( FIG. 1 ) is a 8.
MVP-8400i Modero Viewpoint Wireless Touch Panel With Interco m 2 MVP-8400i Modero Viewpoint Wireles s Touch Panels Optional AMX accessory solutions for the MVPs include MVP-TDS T able T op Docking Station (see the MVP-TDS T able T op Docking Station Operation/Refer ence Guide for details).
MVP-8400i Modero Viewpoint Wireless Touch Panel With Int ercom 3 MVP-8400i Modero Viewpoint Wireless Touch Panels MVP-8400i Specifications (FG 5965-04) (Cont.) Power Modes: • ON: Panel is fully functional. • ST ANDBY : Panel uses low power , the L CD/backlight is shutdown, LEDs still function.
MVP-8400i Modero Viewpoint Wireless Touch Panel With Interco m 4 MVP-8400i Modero Viewpoint Wireles s Touch Panels MVP-8400i Specifications (FG 5965-04) (Cont.) Internal Components (Cont.): Button Assignments: Button assignments can only be adjusted in TPD4 and not on the panels.
MVP-BP Power Pack 5 MVP-8400i Modero Viewpoint Wireles s Touch Panels MVP-BP Power Pack Overview The MVP-BP Po wer Pack ( FG5965-20 ) is a rechar geable Lithium-Ion ba ttery used to provide po wer to the MVP touch panels. T wo MVP-BPs are included with each MVP-8400i touch panel.
MVP-BP Power Pack 6 MVP-8400i Modero Viewpoint Wireles s Touch Panels 4. T o replace the battery compartment cover , use the alignment guide holes to align the cover with the edges of the battery compartment, and slid e it back i nto place until it snaps shut.
NXA-CFSP Compact Flash 7 MVP-8400i Modero Viewpoint Wireles s Touch Panels NXA-CFSP Compact Flash Overview Every MVP panel is shipped with a 128 MB Compact Flash c ard. Compact Flash Card - Security All security user names and passwords (for the docki ng station) are stored in the Co mpact Flash card.
NXA-CFSP Compact Flash 8 MVP-8400i Modero Viewpoint Wireles s Touch Panels 3. Grasp the bottom rim of the rear housing just above the MVP interface connector , and carefully pull the bottom rim aw ay from the IR Emitter and up, to expose the internal components.
NXA-CFSP Compact Flash 9 MVP-8400i Modero Viewpoint Wireles s Touch Panels 2. Place the circuit board on a flat le vel surf ace so that the IR Emitters are pointing away from you ( FIG.
NXA-CFSP Compact Flash 10 MVP-8400i Modero Viewpoint Wireles s Touch Panels.
Wireless Interface Cards 11 MVP-7500/8400 Modero Viewpoint Wireless Touch Pane ls Wireless Interface Cards 802.11b Wireless Interface Card MVP panels can connect to a wireless network using the 802.11b W ireless Interface Card ( 70-5965-02 ), pre-installed in MVP touch pa nel models.
Wireless Interface Cards 12 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels NXA-WC80211GCF 802.11g Wireless Interface Card Optionally , MVP panels can be upgraded with the field-installable 802.1 1g W i-Fi card ( FG2255-07 ), purchased separately as a W i-Fi Upgrade Kit.
Wireless Interface Cards 13 MVP-7500/8400 Modero Viewpoint Wireless Touch Pane ls Supports authentication methods such as: EAP-F AST , EAP-LEAP , EAP-PEAP , EAP-TLS, and EAP-TTLS Supports W ir.
Wireless Interface Cards 14 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Operating Environment: • T emperature: 0°C ~ 45° C (32°F to 1 13°F ) (operating) and -20°C ~ 70°C (-4°F to 158°F) (storage) • Humidity: (non-condensing) 5% ~ 9 0% RH (operating) and (non-condensing) 5% ~ 95% RH (storage) Operating V oltage: • 3.
Wireless Interface Cards 15 MVP-7500/8400 Modero Viewpoint Wireless Touch Pane ls Installing the 802.11g Card and Antenna Upgrading the cards on an MVP in v olves opening the panel enclosure, removing the e xisting card, replacing it with the upgrade, and then closing the panel enclosure, as described belo w .
Wireless Interface Cards 16 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels Installing th e NXA-WC80211GCF 1. Grip the sides of the NXA-WC80211GCF and insert it into the slot opening at a downw ard angle until the contact pins are securely attached to the pin sockets.
Wireless Interface Cards 17 MVP-7500/8400 Modero Viewpoint Wireless Touch Pane ls 5. Grip the antenna by its sides a nd carefully peel-off the remaining protectiv e film on the double- sided tape. 6. Align the antenna into the long vertical groove in the cutout and firmly adhere it to the inner surface of the housing.
Wireless Interface Cards 18 MVP-7500/8400 Modero Viewpoint Wireles s Touch Panels 8. Grab the battery cover and align it o ver the edges of the battery compartment. Apply downward pressure to the traction groov es on the Battery Compartment co ver and slide it back to wards the metal plate to reinstall the cover .
Configuring Communications 19 MVP-8400i Modero Viewpoint Wireles s Touch Panels Configuring Communications Communication between the MVP and the Master consists of using either W ireless Ethernet (DHCP , Static IP) or USB. References to Ethernet in this manual focus on the use of W ireless Ethernet via the MVP’ s WiFi Card.
Configuring Communications 20 MVP-8400i Modero Viewpoint Wireles s Touch Panels Setting the Panel’ s Device Number In the Pr otected Setup page: 1. Press the De vice Number field to open the De vice Number keypad ( FIG. 14 ). Enter a unique Device Number assignment for the panel , and press Done to return to the Pr otected Setup page.
Configuring Communications 21 MVP-8400i Modero Viewpoint Wireles s Touch Panels Configuring a Wireless Network Access When working with a wireless card, the first step is to conf igure wireless communication parameters within the W ireless Settings page.
Configuring Communications 22 MVP-8400i Modero Viewpoint Wireles s Touch Panels 6. Setup the security and communication parame ters between the wireless card and the target W A P by configuring the W ireless Settings section on this page.
Configuring Communications 23 MVP-8400i Modero Viewpoint Wireles s Touch Panels In the Pr otected Setup page: 1. Press the Wir eless Settings b utton (located on the lower -left) to open the Wireless Settings page. 2. Navigate to the Access P oint MA C Address se ction of this page and press the on-screen Site Survey b utton.
Configuring Communications 24 MVP-8400i Modero Viewpoint Wireles s Touch Panels 4. Select a desired Access Point by touching the co rresponding row . The up arrow and down arro w will be grayed out if there are ten or less access points detected.
Configuring Communications 25 MVP-8400i Modero Viewpoint Wireles s Touch Panels Configuring the Modero ’s wireless card for unsecured access to a WAP200G In the Pr otected Setup page: 1. Press the Wir eless Settings b utton (located on the lower -left) to open the Wireless Settings page.
Configuring Communications 26 MVP-8400i Modero Viewpoint Wireles s Touch Panels 4. Press the red SSID f ield ( FIG. 19 ) to display an on-screen Network Name (SSID) keyboard. 5. In this keyboard, enter the SSID name used on your tar get W ireless Access Point ( case sens itive ).
Configuring Communications 27 MVP-8400i Modero Viewpoint Wireles s Touch Panels Configuring the Mo dero’s wireless ca rd for secured access to a WAP200G After logging into the W AP200G, the default Status page appears within the web bro wser .
Configuring Communications 28 MVP-8400i Modero Viewpoint Wireles s Touch Panels Manually set SSID In the Pr otected Setup page: 1. Select Wir eless Settings . 2. Locate the W ireless Security section ( FIG. 21 ). 3. Press the Static WEP b utton to open the Static WEP Settings dialog ( FIG.
Configuring Communications 29 MVP-8400i Modero Viewpoint Wireles s Touch Panels As an example, if you use TECHPUBS as your SSID, you must match this word and the case within both the Network Name (SSID) field on the touch panel’ s Network Name SSID field and on the W AP’ s Basic W ireless Conf iguration page.
Configuring Communications 30 MVP-8400i Modero Viewpoint Wireles s Touch Panels As an example, enter the word AMXPanel using a 128-bit hex digit encryption. After pressing Done , the on-screen Current K ey f ield displays a long string of characters (separated by colons) which represents the encryption key equi v alent to the word AMXPanel.
Configuring Communications 31 MVP-8400i Modero Viewpoint Wireles s Touch Panels Configuring multiple wireless Moderos to communicate to a target WAP200G 1. For each communicating touch panel, complete all of the steps outlined within the pre vious Configuring the Moder o’s wir eless card for secur ed access to a W AP200G section on page 27 .
Configuring Communications 32 MVP-8400i Modero Viewpoint Wireles s Touch Panels Prepare your PC for USB communicati on with the panel If you hav en’t already done so, do wn load and install the latest versions of NetLinx Studio2 and TPDesign4 (from www .
Configuring Communications 33 MVP-8400i Modero Viewpoint Wireles s Touch Panels the panel. It also indicates that the AM X USBLAN dri ver does not contain a Microsoft ® digital signature. 8. Click Ye s to proceed with the dri ver installation. Once the installa tion is complete , the pane l and PC are ready to communicate via USB.
Configuring Communications 34 MVP-8400i Modero Viewpoint Wireles s Touch Panels 3. Click the Communications Settings button to open the Communications Settings dialog. 4. Click the NetLinx Master radio button ( fr om the Platform Selection section ). 5.
Configuring Communications 35 MVP-8400i Modero Viewpoint Wireles s Touch Panels Ethernet 1. When using Ethernet , press the listed Mode to toggle through the av ailable connection modes: 2. Select the Master P ort Number to open the keypad and change this v alue.
Configuring Communications 36 MVP-8400i Modero Viewpoint Wireles s Touch Panels 4. Click the Communications Settings button to open the Communications Settings dialog. 5. Click on the NetLinx Master radio button ( fr om the Platform Selection section ) to indicate that you are working as a NetLinx Master .
Configuring Communications 37 MVP-8400i Modero Viewpoint Wireles s Touch Panels 15. Press the blue T ype field ( from the Master Connection section ) until the choice cycles to the word Ethernet. 16. Press the Mode field until the choice cycles to the word URL .
Configuring Communications 38 MVP-8400i Modero Viewpoint Wireles s Touch Panels Using G4 Web Control to Interact with a G4 Panel The G4 W eb Control feature allows you to use a PC to interact with a G4 enabled panel via the web . This feature works in tandem with the ne w browser-capable NetLinx Security f irmware update ( b uild 300 or higher ).
Configuring Communications 39 MVP-8400i Modero Viewpoint Wireles s Touch Panels 9. From the W eb Name keyboard, enter a unique alpha-numeric string to identify this panel. This information is used by the NetLinx Security W eb Se rver to display on-screen links to th e panel.
Configuring Communications 40 MVP-8400i Modero Viewpoint Wireles s Touch Panels Using your NetLinx Master to control the G4 panel Refer to your particular NetLinx Master’ s instruction manual for detailed information on how to download the latest f irmware from www .
Configuring Communications 41 MVP-8400i Modero Viewpoint Wireles s Touch Panels 6. Click on the G4 panel name link associated with the target panel. A secondary web bro wser windo w appears on the screen ( FIG. 34 ). 7. Click Ye s from the Security Alert popup windo w to agree to the installation of the G4 W ebControl application on your computer .
Configuring Communications 42 MVP-8400i Modero Viewpoint Wireles s Touch Panels 10. Enter the W eb Control session password into the Session P asswor d field ( FIG. 35 ). This passwor d was pr eviously enter ed into the W eb Con tr ol P a sswor d field within the G4 W eb Control pag e on the panel.
Upgrading MVP Firmw are 43 MVP-8400i Modero Viewpoint Wireles s Touch Panels Upgrading MVP Firmware Except for the MVP-KS (Kickstand for MVP Panels), all MVP panels and their accessories have on- board firmw are which is up gradeable through the use of the latest NetLinx Stud io.
Upgrading MVP Firmware 44 MVP-8400i Modero Viewpoint Wireles s Touch Panels Upgrading the Modero Fi rmware via the USB port Before beginning with this section, verify your panel is po wered and the T ype-A USB conne ctor is securely inserted into the PC’ s USB port.
Upgrading MVP Firmw are 45 MVP-8400i Modero Viewpoint Wireles s Touch Panels 6. Click the Edit Settings button ( on the Communications Settings dialog ) to open the V irtual NetLinx Master Settings dialog ( FIG. 36 ). 7. From within this dialog enter the System num ber (default is 1 ).
Upgrading MVP Firmware 46 MVP-8400i Modero Viewpoint Wireles s Touch Panels 5. If the panel firmw are version is not the latest av ailable; locate the latest firmware fil e from the www .amx.com > T ech Cent er > Do wnloadable Files > Firmware Files > Modero Panels section of the website.
Upgrading MVP Firmw are 47 MVP-8400i Modero Viewpoint Wireles s Touch Panels 10. Click the Reboot Device checkbox. This cause s the touch panel to reboo t after the firmware update process is complete. The r eboot of the panel can take up 30 seconds after the f irmwar e pr ocess has finished.
Upgrading MVP Firmware 48 MVP-8400i Modero Viewpoint Wireles s Touch Panels 1. Complete the instructions for configuring the NetLinx Master for IP communication found in the Upgrading the Moder o F irm war e via the USB port section on page 44.
Upgrading MVP Firmw are 49 MVP-8400i Modero Viewpoint Wireles s Touch Panels 10. Click the Reboot Device checkbox. This cause s the touch panel to reboo t after the firmware update process is complete. The r eboot of the panel can take up 30 seconds after the f irmwar e pr ocess has finished.
Upgrading MVP Firmware 50 MVP-8400i Modero Viewpoint Wireles s Touch Panels Although firmware u pgrades can be don e over wirele ss Ethernet; it is recommended that firmware KIT files be transfer red over a direct USB connection and only when the panel is connected to a power supply .
Setup Pages 51 MVP-8400i Modero Viewpoint Wireles s Touch Panels Setup Pages AMX Modero panels feature on-board Setup pages. Us e the options in th e Setup pages to access panel information and make various conf iguration changes.
Setup Pages 52 MVP-8400i Modero Viewpoint Wireles s Touch Panels Setup Pages The Setup page ( FIG. 44 ) allows quick access to se veral basic panel properties: Features on this page include: FIG.
Setup Pages 53 MVP-8400i Modero Viewpoint Wireles s Touch Panels Information The Information b utton pro vides a menu to select either the Pr oject Information P age section on page 54 or the P anel Information P age section on page 56 . Select either option to access that page.
Setup Pages 54 MVP-8400i Modero Viewpoint Wireles s Touch Panels Project Informati on Page The Project Information page d isplays the project properties of the TPDesign4 project file currently loaded on the panel ( FIG. 46 ). Features on this page include: FIG.
Setup Pages 55 MVP-8400i Modero Viewpoint Wireles s Touch Panels Project Information Page (Cont.) AMX IR 38K Port: Displays the AMX 38 kHz IR channel port used by the IR Emitter on the panel. • This information is specified in TPD4 (Project Prope rties > IR Emitters & Receivers tab).
Setup Pages 56 MVP-8400i Modero Viewpoint Wireles s Touch Panels Panel Information Page The Panel Information page provides detailed panel information ( FIG.
Setup Pages 57 MVP-8400i Modero Viewpoint Wireles s Touch Panels Time & Date Setup Page The options on the Time & Date Setup page ( FIG. 48 ) allow you to set and adjust time and date information on the NetLinx Master . If the time and/or date on the Master is mod ified, all connected devices will be updated to reflect the new information.
Setup Pages 58 MVP-8400i Modero Viewpoint Wireles s Touch Panels Features on this page include: Time & Date Setup Page Back: Saves all changes and returns to the previous page. Connection Status icon: The icon in the upper-right corner of eac h Setup page shows online/offline state of the panel to the master .
Setup Pages 59 MVP-8400i Modero Viewpoint Wireles s Touch Panels Volume Page The MVP-8400 prov ides a Vo l u m e page ( FIG. 49 ) with options that allow you to adjust volume le vels, set intercom sound and microphone lev els, and set panel sounds. Features on these pages include: FIG.
Setup Pages 60 MVP-8400i Modero Viewpoint Wireles s Touch Panels En vironmental acoustics, personal v oice le vel and am bient noise are all deciding f actors when setting your mic, intercom and panel sound lev els. Consider your en vironment when adjusting intercom and sound lev els and use caution so as not to damage the speaker .
Setup Pages 61 MVP-8400i Modero Viewpoint Wireles s Touch Panels Batteries Page The options on this page allow you to set power warning preferences, monitor battery status information, and adjust the display times for battery warnings.
Setup Pages 62 MVP-8400i Modero Viewpoint Wireles s Touch Panels Batteries Page (Cont. ) Low Batte ry Warning: The UP/DN buttons adjust the time val ue (in minutes) available on the b attery (for use) before the panel displays a low battery warning. Range - 10 - 45, default = 15 min.
Setup Pages 63 MVP-8400i Modero Viewpoint Wireles s Touch Panels Protected Setup Pages The Protected Setup page ( FIG. 51 ) provides secure d access to advanced panel configuration options, including communication and security settings. Enter the factory default passw ord ( 1988) into the password ke ypad to access this page.
Setup Pages 64 MVP-8400i Modero Viewpoint Wireles s Touch Panels Protected Setup Navigation Buttons The Protected Setup Navigation Buttons ( FIG. 53 ) appear on the left of the panel screen when the Protected Setup page is currently activ e. Protected Setup Page (Cont.
Setup Pages 65 MVP-8400i Modero Viewpoint Wireles s Touch Panels G4 Web Control Page An on-board VNC (V irtual Network Computing) server allo ws the panel to connect to an y remote PC running a VNC client. Once connected, the client can vie w and control the panel remotely .
Setup Pages 66 MVP-8400i Modero Viewpoint Wireles s Touch Panels Features on this page include: G4 Web Control Page Back: Saves all changes and returns to the previous page. Connection Status icon: The icon in t he upper-right corner of each Setup page shows online/offline state of the panel to the master .
Setup Pages 67 MVP-8400i Modero Viewpoint Wireles s Touch Panels Calibration Page This page ( FIG. 55 ) allo ws you to calibrate the touch panel for accurate button selection. Press and hold the two lo wer b utton on both sides of the display for 6 seconds to access the Calibration page (see FIG.
Setup Pages 68 MVP-8400i Modero Viewpoint Wireles s Touch Panels Wireless Settings Page Use the options on the Wireless Settings page ( FIG. 56 ) to conf igure communication settings for the wireless CF card (802.11g), and read the device number assigned to the panel.
Setup Pages 69 MVP-8400i Modero Viewpoint Wireles s Touch Panels Wireless Settings Page (Cont.) IP Settings (Cont.): Domain Enter a unique name to the panel for DNS look-up. MAC Address This unique address identifies the wir eless Ethernet card in the panel (read- only).
Setup Pages 70 MVP-8400i Modero Viewpoint Wireles s Touch Panels Wireless Settings Page (Cont.) Wireless Security (Cont.): EAP-PEAP This button opens the EAP-PEAP Settings page ( FIG . 63 on page 80 ). “EAP-PEAP” security is designed for wireless environments where it is neces - sary to securely transmit data over a wireless network.
Setup Pages 71 MVP-8400i Modero Viewpoint Wireles s Touch Panels Wireless Security Page The options on the Wireless Security page allow you to select from the wireless security methods supported by the NXA-W C80211GCF W i-Fi card.
Setup Pages 72 MVP-8400i Modero Viewpoint Wireles s Touch Panels Open (Clear Text ) Settings Press the Open (Clear T ext) button to open the Open (Clear T ext) Settings page ( FIG. 57 ). Open security does not utilize any encryption methodology , but requires an SSID (alpha-numeric) entry .
Setup Pages 73 MVP-8400i Modero Viewpoint Wireles s Touch Panels Static WEP Settings Press the Static WEP b utton to open the Static WEP Settings page ( FIG. 58 ). Static WEP security requires that both a target W AP be identified and an encryption method be implemented prior to establishing communication.
Setup Pages 74 MVP-8400i Modero Viewpoint Wireles s Touch Panels Static WEP Settings (Cont.) Generate (Passphrase): This button displays an on-screen keyboard which allows you to enter a pass - phrase. The panel then automatically generates four WEP keys ( compatible only with Modero panels).
Setup Pages 75 MVP-8400i Modero Viewpoint Wireles s Touch Panels Refer to the Configuring a W ireless Network Access section on page 21 for furthe r details on these security options. Refer to the Using the Site Survey tool section on page 22 for more information on using this feature.
Setup Pages 76 MVP-8400i Modero Viewpoint Wireles s Touch Panels Refer to the Configuring a W ireless Network Access section on page 21 for details on these security options. Refer to the Using the Site Survey tool section on page 22 for more information on using this tool.
Setup Pages 77 MVP-8400i Modero Viewpoint Wireles s Touch Panels LEAP (Lightweight Extensible Authentication Protocol) was de veloped to transmit authentication information securely in a wire less network en vironment.
Setup Pages 78 MVP-8400i Modero Viewpoint Wireles s Touch Panels Refer to the EAP Authentication section on page 173 for further details on these security options. Refer to FIG. 61 for an example of what a typical EAP-LEAP syste m configuration page would like.
Setup Pages 79 MVP-8400i Modero Viewpoint Wireles s Touch Panels authenticate itself. Automatic certificate do wnloading is con venient b ut slightly less secure, since its the certificate is transferred wi relessly and could th eoretically be “sniffed-out”.
Setup Pages 80 MVP-8400i Modero Viewpoint Wireles s Touch Panels Refer to the EAP Authentication section on page 173 for further details on these security options. Refer to the Using the Site Survey tool section on page 22 for more information on using this feature.
Setup Pages 81 MVP-8400i Modero Viewpoint Wireles s Touch Panels EAP-PEAP security is designed for wireless en vironmen ts where it is necessary to transmit data securely ov er a wireless network. Refer to the EAP Authentication section on page 173 for further details on these security options.
Setup Pages 82 MVP-8400i Modero Viewpoint Wireles s Touch Panels Refer to the Using the Site Survey tool section on page 22 for more information on using this feature. EAP-TTLS Setting s Press the EAP-TT LS button to opens the EAP-TTLS Settings page ( FIG.
Setup Pages 83 MVP-8400i Modero Viewpoint Wireles s Touch Panels Refer to the EAP Authentication section on page 173 for further details on these security options. Refer to the Using the Site Survey tool section on page 22 for more information on using this feature.
Setup Pages 84 MVP-8400i Modero Viewpoint Wireles s Touch Panels EAP-TLS Settings Press the EAP-TL S button to open the EAP-TLS Settings page ( FIG. 65 ). TLS (T ransport Layer Security) was the original st andard wireless LAN EA P authentication protocol.
Setup Pages 85 MVP-8400i Modero Viewpoint Wireles s Touch Panels Refer to the EAP Authentication section on page 173 for further details on these security options. Refer to the Using the Site Survey tool section on page 22 for more information on using this feature.
Setup Pages 86 MVP-8400i Modero Viewpoint Wireles s Touch Panels AMX supports the following security certificates PEM (Priv a cy Enhanced Mail) DER (Distinguished Encoding Rules) PKCS12 (Public Ke y Cryptography Standard #12) Certificate f iles frequently use 5 file e xtensions.
Setup Pages 87 MVP-8400i Modero Viewpoint Wireles s Touch Panels System Settings Page The System Settings page ( FIG. 66 ) d isplays sets the NetLinx Master’ s communication settings. The elements of this page include: FIG. 66 System Settings page System Settings Page Elements Back: Saves all changes and returns to the previous page.
Setup Pages 88 MVP-8400i Modero Viewpoint Wireles s Touch Panels Refer to the Step 3: Choose a Master Connection Mode section on page 31 for more detailed information on using the System Settings page. System Settings Page Elements Master Connection (Cont.
Setup Pages 89 MVP-8400i Modero Viewpoint Wireles s Touch Panels Other Settings The Other Settings b utton provides a menu to select the Image Caching page, P assword Setup page, or SIP Settings page.
Setup Pages 90 MVP-8400i Modero Viewpoint Wireles s Touch Panels Image Caching Page The Image Caching page ( FIG. 68 ) configures the allocation of memory for image caching. The G4 graphics engine caches images to decrease load time of previously viewed images.
Setup Pages 91 MVP-8400i Modero Viewpoint Wireles s Touch Panels The elements of this page include: Image Caching Page Elements Back: Saves all changes and returns to the previous page. Connection Status icon: The icon in t he upper-right corner of each Setup page shows online/offline state of the panel to the master .
Setup Pages 92 MVP-8400i Modero Viewpoint Wireles s Touch Panels Setting the image cache In the Pr otected Setup page: 1. Press the Cache b utton in the Pr otected Setup Navigation Buttons section. This opens the Image Cache page. 2. Set the cache expiration in the field Flash/RAM Cac he Expir es .
Setup Pages 93 MVP-8400i Modero Viewpoint Wireles s Touch Panels Features on this page include: SIP Settings Page The options on the SIP Settings page ( FIG.
Setup Pages 94 MVP-8400i Modero Viewpoint Wireles s Touch Panels FIG. 70 SIP Settings page Features on this page include: SIP Settings Page Back: Saves all changes and returns to the previous page. Connection Status icon: The icon in the upper-right corner of each Setup page shows online/offline state of the panel to the master .
Setup Pages 95 MVP-8400i Modero Viewpoint Wireles s Touch Panels Tools The T ools button pro vides a menu to select either the P anel Logs P age section on page 95 , the P anel Statistics P age section on page 97 , or the Connection Utility P age section on page 99 .
Setup Pages 96 MVP-8400i Modero Viewpoint Wireles s Touch Panels Features on this page include: Checking the Panel Connection Logs 1. Press the T ools button in the Pr otected Setup Navigation Buttons section. This opens the T ools menu. 2. W ithin the T ools menu, press the Panel Logs b utton.
Setup Pages 97 MVP-8400i Modero Viewpoint Wireles s Touch Panels Panel Statisti cs Page The options on the Panel Statistics page allo w you to track the connection status for the panel. The P anel Statistics page tracks ICSP messages, Blink messages, Ethernet connection statistics, and W ireless connection statistics ( FIG.
Setup Pages 98 MVP-8400i Modero Viewpoint Wireles s Touch Panels Checking the Pa nel Statistics 1. Press the T ools button in the Pr otected Setup Navigation Buttons section. This opens the T ools menu. 2. W ithin the T ools menu, pre ss the Panel Statistics b utton.
Setup Pages 99 MVP-8400i Modero Viewpoint Wireles s Touch Panels Connection U tility Page The options on the Connection Utility page allow you to utilize your panel as a site survey tool. While in this page, move around your wireless network cov erage area and see if there are any weak points within the spaces between your W APs ( FIG.
Setup Pages 100 MVP-8400i Modero Viewpoint Wireles s Touch Panels Using the Connection Utility 1. Press the T ools button in the Pr otected Setup Navigation Buttons section. This opens the T ools menu. 2. W ithin the T ools menu, pre ss the Connection Utility b utton.
Programming 101 MVP-8400i Modero Viewpoint Wireles s Touch Panels Programming Overview Y ou can program the touch panel, using the commands in this section, to perform a wide variety of operations using Send_Commands and variable text commands.
Programming 102 MVP-8400i Modero Viewpoint Wireles s Touch Panels Page Commands (Cont. ) @CPG Clear all popup pages from specified popup group. Syntax: "'@CPG-<popup group name>'" Va r i a b l e : popup group name = 1 - 50 ASCII characters.
Programming 103 MVP-8400i Modero Viewpoint Wireles s Touch Panels Page Commands (Cont.) @PHT Set the hide effect time for the specified popup page. Syntax: "'@PHT-<popup page name>;<hide effect time>'" Va r i a b l e : popup page name = 1 - 50 ASCII characters.
Programming 104 MVP-8400i Modero Viewpoint Wireles s Touch Panels Page Commands (Cont. ) @PPK Kill a specific popup page from all pages. Kill refers to the deactivating (Off) of a popu p window from all pages. If the pop-up p age is part of a group, the whole group is deactivat ed.
Programming 105 MVP-8400i Modero Viewpoint Wireles s Touch Panels Page Commands (Cont.) @PPX Close all popups on all pages. This command works in the same way as the 'Clear All' command in T PDesign 4. Syntax: "'@PPX'" Example: SEND_COMMAND Panel,"'@PPX'" Close all popups on all pages.
Programming 106 MVP-8400i Modero Viewpoint Wireles s Touch Panels Page Commands (Cont. ) PPOF Deactivate a specific popup page on either a specified page or the current page. If the page name is empty , the curr ent page is used (see example 2). If the popup page is part of a group, the whole group is deactivat ed.
Programming 107 MVP-8400i Modero Viewpoint Wireles s Touch Panels Programming Numbers The follo wing information provides the program ming numbers for colors, fonts, and borders.
Programming 108 MVP-8400i Modero Viewpoint Wireles s Touch Panels RGB Values for all 88 Basic Colors (Cont.) Index No . Name Red Green Blue 36 V ery Light Cyan 0 255 255 37 Light Cyan 0 223 223 38 Cya.
Programming 109 MVP-8400i Modero Viewpoint Wireles s Touch Panels Font styles and ID numbers Font styles can be used to program the text font s on buttons, sliders, and pages. The follo wing chart shows the def ault font type and their respectiv e ID numbers generated by TPDesign4.
Programming 110 MVP-8400i Modero Viewpoint Wireles s Touch Panels Border styles and Programmi ng numbers Border styles can be used to program bor ders on bu ttons, sliders, and popup pages. The TPDesign4 T ouch Panel Design program has pre- set border styles tha t are user selectable.
Programming 111 MVP-8400i Modero Viewpoint Wireles s Touch Panels TPD4 Border Styles by Name (Cont.) No. Border styles No. Border styles 43 Diamond 85 85 Menu Bottom Rounded 65 44 Diamond 95 86 Menu B.
Programming 112 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands These Button Commands are used in NetLinx Studio and are case insensiti ve. All commands that begin with " ^ " have the capability of assigning a variable te xt address range and button state range.
Programming 113 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont.) ^APF Add page flip action to a button if it does not already exist. Syntax: "'^APF-<vt addr range>,<page flip action>,<page name>'" Va r i a b l e : variable te xt address range = 1 - 4000.
Programming 114 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont .) ^BCB Set the border color to the specified color . Only if the specified border color is not the same as the curr ent color . Note : Color can be assigned by color name (without spaces), number or R,G ,B value (RRGGBB or RRGGBBAA).
Programming 115 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont.) ^BDO Set the button draw order . Determines what order each layer of the button is drawn.
Programming 116 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont .) ^BLN Set the number of lines removed equally from the top and bottom of a composite video signal. The maximum number of lines to remove is 240. A value of 0 will display the incoming video signal unaffected.
Programming 117 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont.) ^BMC (Cont.) Example 2: SEND_COMMAND Panel,"'^BMC-150,1,1,315,1,%BR%FT%TX%BM%IC%CF%CT&.
Programming 118 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont .) ^BMF (Cont.) For some of these commands and v alues, ref er to the RGB V alues f or all 88 Basic Colors table on page 107 . ’%CF<on fill color >’ = Set Fill Color.
Programming 119 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont.) ^BMI Set the button mask image. Mask image is used to crop a borderless button to a non-square shape.
Programming 120 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont .) ^BNN Set the T akeNote network name for the specified Addresses. Syntax: "'^BNN-<vt addr range>,<network name>'" Va r i a b l e : variable te xt address range = 1 - 4000.
Programming 121 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont.) ^BOR Set a border to a specific border style associated with a border value for those buttons with a defined address range. Refer to the Border Styles and Programming Numbers table on page 11 0 for more information.
Programming 122 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont .) ^BRD Set the border of a button state/ states. Only if the specified border is not the same as the curr ent border . The border names are available through the TPDesign4 border-name drop-down list.
Programming 123 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont.) ^BSP Set the button size and position. Set the button size and its position on the page.
Programming 124 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont .) ^BWW Set the button word wrap feature to those buttons with a defined address range.
Programming 125 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont.) ^FON Set a font to a specific Font ID value for those buttons with a defined address range. Font ID numbers are generated by th e TPDesign4 programmers report.
Programming 126 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont .) ^GLH Change the bargraph upper limit. Syntax: "'^GLH-<vt addr range>,<bargraph hi>'" Va r i a b l e : variable te xt address range = 1 - 4000.
Programming 127 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont.) ^GSN Change the bargraph slider name or joystick cursor name. Slider names and cursor names can be found in the T PDesign4 slider name and cursor drop-do wn list.
Programming 128 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont .) ^JSB Set bitmap/ picture alignment using a numeric keypad layout for those buttons with a defined address range. The alignment of 0 is followed by ',<left>,<top> '.
Programming 129 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont.) ^JST Set text alignment using a numeric keypad layout for those buttons with a defined address range. The alignment of 0 is followed by ',<left>,<top> '.
Programming 130 MVP-8400i Modero Viewpoint Wireles s Touch Panels "^" Button Commands (Cont .) ^TEC Set the text effect color for the specified addresses/states to the specified color . The T ext Effect is specified by name and c an be found in TPD4.
Programming 131 MVP-8400i Modero Viewpoint Wireles s Touch Panels Miscellaneous MVP Stri ngs back to the Master The follo wing two strings are sent by the MVP panel back to the communicating Master: MVP Panel Loc k Passcode c ommands These commands are used to maintain a passcode list.
Programming 132 MVP-8400i Modero Viewpoint Wireles s Touch Panels Text Effects Names The following is a listing of text ef fects names (associated with the ^TEF command on page 130 ). MVP Panel Lock Passcode Commands (Cont.) ^LPR Remove a given user from the User Access Passwords li st on the Password Setup page.
Programming 133 MVP-8400i Modero Viewpoint Wireles s Touch Panels Button Query Commands Button Query commands reply back with a custom ev ent. There will be one custom e vent for each button/state combination. Each query is assigned a unique custom e vent type.
Programming 134 MVP-8400i Modero Viewpoint Wireles s Touch Panels All custom events ha ve the follo wing 6 fields: These fields are populated dif ferently for each query command.
Programming 135 MVP-8400i Modero Viewpoint Wireles s Touch Panels Button Query Commands (Cont.) ?BCF Get the current fill color . Syntax: "'?BCF-<vt addr range>,<button states range>'" Va r i a b l e : variable te xt address range = 1 - 4000.
Programming 136 MVP-8400i Modero Viewpoint Wireles s Touch Panels Button Query Commands (Cont.) ?BMP Get the current bitmap name. Syntax: "'?BMP-<vt addr range>,<button states range>'" Va r i a b l e : variable te xt address range = 1 - 4000.
Programming 137 MVP-8400i Modero Viewpoint Wireles s Touch Panels Button Query Commands (Cont.) ?BRD Get the current border name. Syntax: "'?BRD-<vt addr range>,<button states range>'" Va r i a b l e : variable te xt address range = 1 - 4000.
Programming 138 MVP-8400i Modero Viewpoint Wireles s Touch Panels Button Query Commands (Cont.) ?FON Get the current font index. Syntax: "'?FON-<vt addr range>,<button states range>'" Va r i a b l e : variable te xt address range = 1 - 4000.
Programming 139 MVP-8400i Modero Viewpoint Wireles s Touch Panels Button Query Commands (Cont.) ?JSB Get the current bitmap justification. Syntax: "'?JSB-<vt addr range>,<button states range>'" Va r i a b l e : variable te xt address range = 1 - 4000.
Programming 140 MVP-8400i Modero Viewpoint Wireles s Touch Panels Button Query Commands (Cont.) ?JST Get the current text justification. Syntax: "'?JST-<vt addr range>,<button states range>'" Va r i a b l e : variable te xt address range = 1 - 4000.
Programming 141 MVP-8400i Modero Viewpoint Wireles s Touch Panels Button Query Commands (Cont.) ?TEF Get the current text effect name. Syntax: "'?TEF-<vt addr range>,<button states range>'" Va r i a b l e : variable te xt address range = 1 - 4000.
Programming 142 MVP-8400i Modero Viewpoint Wireles s Touch Panels Panel Runtime Operations Serial Commands are used in the AxcessX T erm inal Emulator mode. These commands are case insensitiv e. Panel Runtime Op eration Commands ABEEP Output a single beep even if beep is Off.
Programming 143 MVP-8400i Modero Viewpoint Wireles s Touch Panels Panel Runtime Operatio n Commands (Cont.) @AKP Pop up the keypad icon and initialize the tex t string to that specified. Keypad string is set to null on power up and is stored until power is lost.
Programming 144 MVP-8400i Modero Viewpoint Wireles s Touch Panels Panel Runtime Operatio n Commands (Cont.) @EKP Extend the Keypad. Pops up the keypad icon and initializes the text string to that specified.
Programming 145 MVP-8400i Modero Viewpoint Wireles s Touch Panels Panel Runtime Operatio n Commands (Cont.) @SOU Play a sound file. Syntax: "'@SOU-<sound name>'" Va r i a b l e s : sound name = Name of the sound file. Supported sound file formats are: WAV & MP3.
Programming 146 MVP-8400i Modero Viewpoint Wireles s Touch Panels Panel Runtime Operatio n Commands (Cont.) TP A GEON T urn On page tracking. This command turns On page tracking, whereby when the page or popups change, a string is sent to the Master .
Programming 147 MVP-8400i Modero Viewpoint Wireles s Touch Panels Input Commands These Send Commands are case insensitive. Input Command s ^CAL Put panel in calibration mode. Syntax: "'^CAL'" Example: SEND COMMAND Panel,"'^CAL'" Puts the panel in calibration mode.
Programming 148 MVP-8400i Modero Viewpoint Wireles s Touch Panels Input Comm ands (Cont.) ^MPS Set mouse pass through. Allows mouse input to multiple destinations simultaneously .
Programming 149 MVP-8400i Modero Viewpoint Wireles s Touch Panels Embedded codes The following is a list of G4 compatible embedded codes: Embedded Codes Decima l number s Hexidecimal values Vir tual k.
Programming 150 MVP-8400i Modero Viewpoint Wireles s Touch Panels Panel Setup Commands These commands are case insensitiv e. Panel Setup Commands CLOCK Sets the time and date on the panel.
Programming 151 MVP-8400i Modero Viewpoint Wireles s Touch Panels Panel Setup Commands ^CFSM Sets the Flash cache to the maximum available size allowed for backup Flash cache. (determined by taking 75% of free Flash space) Syntax: “’^CFSM’” V ariable: There is no parameter for this command.
Programming 152 MVP-8400i Modero Viewpoint Wireles s Touch Panels Panel Setup Commands ^ICM-MICLEVEL Used to set the microphone level during an intercom call. Syntax: "'^ICM-MICLEVEL,<level>'" V ariables: 0 - 100 volume le vels Example: SEND_COMMAND Panel, “^ICM-MICLEVEL,40” Sets the microphone volume level to 40.
Programming 153 MVP-8400i Modero Viewpoint Wireles s Touch Panels Dynamic Image Commands The following is a listing and descriptions of Dynamic Image Co mmands.
Programming 154 MVP-8400i Modero Viewpoint Wireles s Touch Panels Dynamic Image Commands (Cont.) ^RAF Add new resources. Adds any and all resource paramete rs by sending embedded codes and data. Syntax: "'^RAF-<resource name>,<data>'" Va r i a b l e : resource name = 1 - 50 ASCII characters.
Programming 155 MVP-8400i Modero Viewpoint Wireles s Touch Panels Panel Intercom Commands The following is a listing and descriptions of panel intercom commands. Panel Intercom Commands ^ICE Ends an intercom call . Syntax: "'^ICE'" Example: SEND_COMMAND Panel,"'^ICE'" Ends a call.
Programming 156 MVP-8400i Modero Viewpoint Wireles s Touch Panels SIP Commands The following table lists and describes SIP comma nds that are generated from the touch panel. SIP Commands ^PHN- A UT O ANSWER Provides the state of the auto-answer feature.
Programming 157 MVP-8400i Modero Viewpoint Wireles s Touch Panels The following table lists and describes SIP commands that are sent to the touch panel to manage calls.
Programming 158 MVP-8400i Modero Viewpoint Wireles s Touch Panels SIP Commands (Cont.) ^PHN-DTMF Sends DTMF codes. Syntax: "’?PHN-DTMF, <DTMF code>’" Va r i a b l e : DTMF code = 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, #, or *. Example: SEND_COMMAND Panel,"'?PHN-DTMF, 1234567879*'" ^PHN-HANGUP Hangs up the call.
Panel Calibration 159 MVP-8400i Modero Viewpoint Wireles s Touch Panels Panel Calibration This section outlines the steps for calibrating the touch panel. It is r e commended that you calibrate the panel both befor e its initial use and after completing a f irmware download.
Panel Calibration 160 MVP-8400i Modero Viewpoint Wireles s Touch Panels Testing your Calibration 1. Press and hold down the on-screen C alibration b utton for 6 seconds to enter the Calibration T est page ( FIG. 78 ). 2. Press anywhere on this page to confirm the on-screen crosshairs match your touch points.
Panel Calibration 161 MVP-8400i Modero Viewpoint Wireles s Touch Panels If Calibration Is Not Working Cycling power to the panel should pro vide a baseline calibration for the particular touch panel.
Panel Calibration 162 MVP-8400i Modero Viewpoint Wireles s Touch Panels.
Appendix A: Text Formatti ng 163 MVP-8400i Modero Viewpoint Wireles s Touch Panels Appendix A: Text Formatting Text Formatting Codes for Bargraphs/Joysticks T ext formatting codes for bar graphs provi.
Appendix A: Text Formatting 164 MVP-8400i Modero Viewpoint Wireles s Touch Panels Text Area Input Masking T ext Area Input Masking can be used to limit the allo w ed/correct characters that are entered into a te xt area.
Appendix A: Text Formatti ng 165 MVP-8400i Modero Viewpoint Wireles s Touch Panels Refer to the following Send Commands for more detailed information: Input mask ranges These ranges allow a user to specify the min imum and maximum numeric value for a field.
Appendix A: Text Formatting 166 MVP-8400i Modero Viewpoint Wireles s Touch Panels A keyboard entry using normal text entry is straightforward. Ho wev er , once an input mask is applied, the behavior of the k eyboard needs to change to accommodate the input mask's requirement.
Appendix A: Text Formatti ng 167 MVP-8400i Modero Viewpoint Wireles s Touch Panels URL Resources A URL can be broken into se veral parts. F or example: the URL http://www .
Appendix A: Text Formatting 168 MVP-8400i Modero Viewpoint Wireles s Touch Panels.
Appendix B - Wireless Technology 169 MVP-8400i Modero Viewpoint Wireles s Touch Panels Appendix B - Wireless Technology Overview of Wireless Technology 802.11b/2.4 GHz and 802.11a/5 GHz are the two major WLAN standards and both operate using radio frequency (RF) technology .
Appendix B - Wireless Technology 170 MVP-8400i Modero Viewpoint Wireles s Touch Panels Although the calculations required to encrypt data with WEP can impact the performance of your wireless network, it's generally seen only when running benchmarks, and not large enough to be noticeable in the course of normal network usage.
Appendix B - Wireless Technology 171 MVP-8400i Modero Viewpoint Wireles s Touch Panels TKIP Short for T emporal Key Inte gration, is pa rt of the IEEE 802.
Appendix B - Wireless Technology 172 MVP-8400i Modero Viewpoint Wireles s Touch Panels WP A2 Also know as IEEE 802.11i, is an am endment to the 802 .11 standard specify ing security mechanisms for wireless networks. The 802.11i sch eme makes use of the Advanced Encryption Standard (AES) block cipher; WEP and WP A use the RC4 stream cipher .
Appendix B - Wireless Technology 173 MVP-8400i Modero Viewpoint Wireles s Touch Panels EAP Authentication EAP (Extensible Authentication Proto col) is an Enterprise authentication protocol that can be used in both a wired and wireless network environment.
Appendix B - Wireless Technology 174 MVP-8400i Modero Viewpoint Wireles s Touch Panels EAP communication overview EAP Authentication goes a step beyond just encrypting data transfers, b ut also requires that a set of credentials be validated before the client (panel) is allowed to connect to the rest of the network ( FIG.
Appendix B - Wireless Technology 175 MVP-8400i Modero Viewpoint Wireles s Touch Panels AMX Certificate Upload Utility The Certif icate Upload utility giv es you the ability to compile a list of tar get touch panels, select a pre- obtained certificate (uniquely identifying the panel), and then upload that f ile to the selected panel.
Appendix B - Wireless Technology 176 MVP-8400i Modero Viewpoint Wireles s Touch Panels Step 2: Confirm t he Installation of the USB Dri ver on the PC The first time each AMX touch panel is connected to the PC it is detected as a new hardware de vice and the USBLAN driv er becomes associated with it (pan el specif ic).
Appendix B - Wireless Technology 177 MVP-8400i Modero Viewpoint Wireles s Touch Panels 11. Launch the Certificate Upload Utility and confirm the utility has detected the new USB connection to the panel: Click on the Local Address f ield's drop-do wn arrow .
Appendix B - Wireless Technology 178 MVP-8400i Modero Viewpoint Wireles s Touch Panels 12. Select the target de vices which be uploaded with the selected certificate. These can either be: indi vidually selected by togg ling the box next to the Send entry (with the T ype column).
Appendix C: Troubleshooting 179 MVP-8400i Modero Viewpoint Wireles s Touch Panels Appendix C: Troubleshooting This section describes the solutions to possible ha rdware/f irmware issues that could arise during the common operation of a Modero touch panel.
Appendix C: Troubleshooting 180 MVP-8400i Modero Viewpoint Wireles s Touch Panels If there is a yello w exclamation point next to the AMX USB LAN LINK device (within the hardw are devices section of the Unplug or Eject Hardware window), stop and close the USB operation.
Appendix C: Troubleshooting 181 MVP-8400i Modero Viewpoint Wireles s Touch Panels USB Driver Symptom: My USB driver has a yellow e xclamation point and doesn’t appear to be working . The USB driv er was incorrectly installed and should be re-installed: 1.
Appendix C: Troubleshooting 182 MVP-8400i Modero Viewpoint Wireles s Touch Panels 6. Plug-in the mini-USB cable into the corresp onding port on the panel. 7. W ait a fe w seconds and refresh the system. This re-establishes communication with the V irtual Master .
Appendix C: Troubleshooting 183 MVP-8400i Modero Viewpoint Wireles s Touch Panels Modero Panel Isn’ t Appearing In The Onli ne Tree Tab 1. V erify that the System number is the same on both the NetLinx Project Na vigator windo w and the System Settings page on the Modero panel.
Appendix C: Troubleshooting 184 MVP-8400i Modero Viewpoint Wireles s Touch Panels The pinging is to determine if the Master is av ailabl e and to reply with a connection failure instantly if it is not. W ithout using the ping feature, you will still attempt to make a connection, but a f ailure will take longer to be recognized.
Appendix C: Troubleshooting 185 MVP-8400i Modero Viewpoint Wireles s Touch Panels Panel Fails to Charge in MVP-WDS Should the panel fail, either the unit has no display or fails to boot passed the AMX logo, or does not charge in the MVP-WDS follo w these steps: 1.
Appendix C: Troubleshooting 186 MVP-8400i Modero Viewpoint Wireles s Touch Panels.
Appendix C: Troubleshooting 187 MVP-8400i Modero Viewpoint Wireles s Touch Panels.
7/08 © 2008 AMX. All rights reserved. AMX and the AMX logo are regist ered trademarks of AMX. AMX rese rves the right to alter specific ations wi thout notice at any tim e. It’s Your World - Take Con trol™ 3000 RESEARCH DRIVE, RICHARDSON, TX 75082 USA • 800.
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