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U S E R G U I D E KASPER SKY ANTI -VIR US 2010.
2 Dear User! Thank you for choosing our product. W e hope that this documentation w ill help you in your work and will provide answers to most of the questions regarding this software product. Any type of reproduction or distribution of any materials, including translations, is allowed only w ith the written permission of Kaspersky Lab.
3 CONTENTS INTRODUCTION ........................................................................................................................................................... 9 Distribution kit ....................................................
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 4 Security Management ............................................................................................................................................ 33 Protection status .....................
C O N T E N T S 5 Selecting the scan method ..................................................................................................................................... 66 Using heuristic analysis .............................................
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 6 Mail Anti-Virus ........................................................................................................................................................ 95 W eb Anti-Virus ...............
C O N T E N T S 7 Suspicious link detected ...................................................................................................................................... 136 Invalid certificate detected ........................................
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 8 Libjpeg 6b library ................................................................................................................................................. 169 Libungif 3.0 library .............
9 INTRODUCTION I N THIS SECT ION : Distribution kit ................................................................................................ .................................................................... 9 Services provided for registered users .
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 10 S ERVICES PROVIDED FOR REGISTERED USERS Kaspersky Lab offers an extensive service package to all legally registered users, thus enabling them to boost the application's performance.
11 KASPERSKY ANTI-VIR US 2010 Kaspersky Anti-Virus 2010 is a new generation of information security solutions. W hat really sets Kaspersky Anti-Virus 2 010 apart from other software, even from other Kaspersky Lab products, is the multifaceted approach to data security on the user's computer.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 12 On this page, you will find the articles created by Technical Support Service specialists. These articles contain useful information, recommendations and FAQ on purchasi ng, installation and use of the application.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 13 Describe the problem you have encountered in the request w eb form pro viding as much detail as possible.
14 WHAT'S NEW IN KASPERSKY A NTI-VIRUS 2010 Kaspersky Anti-Virus 2010 is a comprehensive data protection tool. The multifaceted protec tion covers all channels for data transfer and exchange. Flex ible co nfiguration provided for any component lets users completely adapt Kaspersky Anti-Virus to their specific needs.
15 THE CONCEPT OF YOUR COMPUTER PROTECTION Kaspersky Anti-Virus ensures protection of your computer against known and new threats. Each type of threat is processed by a separate application component.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 16 Mail Anti-Virus (see page 51 ) Mail Anti-Virus scans all incoming and outgoing email messages on your computer. It analyz es emails fo r malicious programs. The email is available to the addressee only if it do es not contain dangerous objects.
T HE C O N C E P T O F Y O U R C O M P U T E R P R O T E C T I O N 17 Network Monitor The component designed to view information about netw ork ac tivity in real -time mode. Anti-Banner An ti -Banner blocks advertising information located on banner s built into interfaces of various programs installed on your computer, or displayed online.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 18 W IZARDS AND T OOLS Ensuring computer's security is a difficult task that requires the expertise in operating system's features and in w ays of exploiting its weak points. Besides, the volume and diversity of information about system security makes its analysis and processing difficult.
T HE CO N C E P T O F Y O U R C O M P U T E R P R O T E C T I O N 19 Support All registered Kaspersky Anti-Virus users can take advantage of our Technical Support Service.
20 INSTALLING KASPER SKY ANTI-VIRUS Kaspersky Anti-Virus is installed in interactive mode using the Installation W izard. Before beginning the installation, you are advised to close al l applications currently running. To ins tall Kaspersky Anti-Virus on your computer, run the installation file (file w ith the .
I N S T A L L I N G K A S P E R S K Y A N T I - V I R U S 21 S TEP 1. S EARCHING FOR A NEWER VERSION OF THE APPLICATION Before the installation, the application searches for a newer version of Kaspersky Anti-Virus on Kaspersky Lab's update servers.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 22 S TEP 5. K ASPERSKY S ECURITY N ETWORK D ATA C OLLECTION S TATEMENT At this step, you will be offered to take part in the Kaspersky Security Network program.
I N S T A L L I N G K A S P E R S K Y A N T I - V I R U S 23 To select a component for the installation, open the context menu on the icon next to the component's name, and select the This feature will be installed on the local hard drive item. W hen you hav e finished selecting components to be installed, click the Next button.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 24 If the application is being remotely installed using Windows Remote Desktop , you are advised to uncheck the Protect the installation process box. If this box is checked, the installation procedure may be left unfinished or performed incorrectly.
25 GETTING STARTED One of the main goals of Kaspersky Lab in creating Kaspersky Anti-Virus was to provide the optimum configuration of the application.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 26 A PPLICATION C ONFIGURATION W IZARD The Application Configuration Wizard starts after the installation is complete. It is designed to help you configure the initial settings of Kaspersky Anti-Virus, based on the features and tasks of your computer.
G E T T I N G S T A R T E D 27 S EE ALSO : Activating the commercial version ................................................................................................ ................................... 27 Activating trial version .............
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 28 S TE P 2. S E L E C T I N G P R O T EC T I O N MO DE Select the protection mode provided by Kaspersky Anti-Virus. Two modes are available: Automatic . If any important events occur, Kaspersky Anti-Virus will automatically perform the action recommended by Kaspersky Lab's experts.
G E T T I N G S T A R T E D 29 Virus. Using a password can protect the application against u nauthorized attempts to disable protection or modify the settings of Kaspersky Anti-Virus. To enable password protection, check the Enable password protection box and fill in the New password and Confirm new password fields.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 30 S CANNING COMPUTER FOR VIRUSES Developers of malware make every effort to conceal the actions of their programs, and therefore you may not no tice the presence of malware on your computer.
G E T T I N G S T A R T E D 31 Information about the license currently in use is displayed in the License manager window: its type (commercial, commercial with subscription, commercial with protection subscription, trial), th e maximum number of hosts, the expiration date, and the number of days remaining.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 32 If the subscription validity period has elapsed as well as the grace period during w hich license can be renewed (subscription status – Expired ) Kaspersky Anti-Virus will notify you about it and will stop its attempts to renew license automatically.
G E T T I N G S T A R T E D 33 S ECURITY M ANAGEMENT The computer protection status indicates problems in computer protection (see section "Main window of Kaspersky Anti - Virus" on page 38 ), which is displayed by changes in the color of the protection status icon, and of the panel on w hich the icon is located.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 34 The tab shows the list of current problems. The problems are sorted with regard to their criti cality: first, the most critical ones (i.e., with red status icon), then less critical ones – with yellow status icon, and the last – information messages.
G E T T I N G S T A R T E D 35 P AUSING PROTECTION Pausing protection means temporarily disabling all protection components for a certain pe riod of time.
36 A PPL ICATION INTERF ACE Kaspersky Anti-Virus has a fairly simple and easy- to -use interface. This section will discuss its basic features in detail. Kaspersky Anti-Virus has plugins which are integrated into Microsoft Office Outlook, The Bat ! , Microsoft Internet Explorer, Microsoft Windows Explorer.
A P P L I C A T I O N I N T E R F A C E 37 C ONTEXT MENU You can run basic protection tasks from the context menu, which contains these items: Update – start the application module and database updates and install updates on your co mputer. Full Scan – start a complete scan of your computer for malware objects.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 38 M AIN WINDOW OF K ASPERSKY A NTI -V IRUS The main application window can be divided into three part s: The top part of the window indicates your computer‟s current protection status.
A P P L I C A T I O N I N T E R F A C E 39 The right part of the window contains information about the application fun ction selected in the left part, allows to configure its settings, provides tools for executing virus scan tasks, retrieving u pdates etc.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 40 N OTIFICATIONS If events occur during the operation of Kaspersky Anti- Vi rus, special notifications will be displayed on the screen as pop- up messages above the application icon in the M icros oft W indows task bar.
41 COMPUTER FILE SYSTEM PROTECTIO N File Anti-Virus prevents infection of the computer's file system. It loads when you start your operating system and runs in your computer's RAM, scanning all files that are opened, saved or executed. By default, File Anti-Virus scans only new or modified files.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 42 I N THIS SECT ION : Component operation algorithm ...................................................................................................................................... 42 Changing security level of files and memory .
C O M P U T E R F I L E S Y S T E M P R O T E C T I ON 43 The application will notify you when an infected or a possibly infected file is detected. If an infected or potentially infected object is detected, a notification with a request for further actions will be displayed onscreen.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 44 Before attempting to disinfect or delete an infected object, K aspersky Anti -Virus creates a backup copy of it to allow later restoration or disinfection. If you are working in automatic mode (see section "Step 2.
C O M P U T E R F I L E S Y S T E M P R O T E C T I ON 45 3. Click the Settings button for the component you have selected. 4. In the window that will open, on the General tab, in the File types section select required settings.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 46 By default, Kaspersky Anti-Virus scans only embedded OLE objects. To modify the list of scanned compound files: 1. Open the main application window and click the Settings link in the top part of the w indow.
C O M P U T E R F I L E S Y S T E M P R O T E C T I ON 47 To change the object scan mode: 1. Open the main application window and click the Settings link in the top part of the w indow. 2. In the window that will open, in the Protection section select the File Anti-Virus component.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 48 P AUSING THE COMPONENT : CREATING A SCHED ULE W hen certain programs which require considerable computer resou rces are in progress, you can temporarily pause the operation of the File Anti-Virus component, which allows quicker access to objects.
C O M P U T E R F I L E S Y S T E M P R O T E C T I ON 49 P AUSING THE COMPONENT : CREATING AN APPLICATIONS LIST W hen certain programs which require considerable computer resources are in progress, you can temporarily paus e the operation of the File Anti-Virus component, which allows quicker access to objects.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 50 R ESTORING DEFAULT PROTECTION SETTINGS W hen configuring File Anti-Virus, you are always able to restore its recommended settings. They are considered optimal, recommended by Kaspersky Lab, and grouped in the Recommended security level.
51 MAIL PROTECTION Mail Anti-Virus scans incoming and outgoing messages for the presence of malicious objects. It is launched w hen the operating system loads, is located in computer RAM and scans all email messages received via the POP3, SMT P, IMAP, MAPI and NNTP protocols.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 52 C OMPONENT OPERATION ALGORITHM Kaspersky Anti-Virus includes the component, which ensures scanning the email for dangerous objects named Mail Anti - Virus .
M A I L P R O T E C T I O N 53 C HANGING EMAIL PROTECTION SECURITY LEVE L The security level is defined as a preset configuration of File Anti-Vi rus settings. Kaspersky Lab speciali sts distinguish three security levels. The decision of which level to select should be made by the user based on the operational conditions and the current situation.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 54 To change the specified action to be performed on detected objects: 1. Open the main application window and click the Settings link in the top part of the w indow. 2. In the window that will open, in the Protection section select the Mail Anti-Virus component.
M A I L P R O T E C T I O N 55 E MAIL SCANNING IN T HE B AT ! Actions on infected email objects in The Bat! are defined using the application's ow n tools.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 56 To enable/disable the heuristic analysis, and to set the detail level for the scan, please do the following: 1. Open the main application window and click the Settings link in the top part of the w indow.
M A I L P R O T E C T I O N 57 R ESTORING DEFAULT MAIL PROTECTION S ETTINGS W hen configuring Mail Anti-Vi rus, you are alway s abl e to restore its recommended settings. T hey are considered opti mal, recommended by Kaspersky Lab, and grouped in the Recommended security level.
58 WEB TRAFFIC PROTECTI ON W henever you use the Internet, you subject information stored on your compu ter to the risk of infection by dangerous programs. These can infiltrate your computer while you are dow nloadi ng free software, or brow sing k nowingly safe sites, which have recently suffered network attacks.
W EB T R A F F I C P R O T E C T I O N 59 I N THIS SECT ION : Component operation algorithm ...................................................................................................................................... 59 Ch anging HTTP traffic security level .
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 60 C HANGING HTTP TRAFFIC SECURITY LEV EL The security level is defined as a preset configuration of File Anti-Vi rus settings.
W EB T R A F F I C P R O T E C T I O N 61 To create the list of trusted web addresses, please do the foll owing: 1. Open the main application window and click the Settings link in the top part of the w indow. 2. In the window that will open, in the Protection section select the Web Anti-Virus component.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 62 3. Click the Settings button for the component you have selected. 4. In the Web Anti-Virus window that will open, in the Scan methods block, make sure .
W EB T R A F F I C P R O T E C T I O N 63 U SING HEURISTIC ANALYSIS Essentially, the heuristic method analyzes the object's activities in the system. If those a ctions are typical of malicious objects, the object is likely to be classed as malicious or suspicious.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 64 R ESTORING DEFAULT WEB PROTECTION SETTINGS W hen configuring Web Anti -Virus, you are always able to restore its recommended settings. They are considered optimal, recommended by Kaspersky Lab, and grouped in th e Recommended security level.
65 PROTECTING INSTA NT MESSENGERS TRAFFIC Besides the additional features for comfortable Internet surfi ng, instant messaging clients (further referred to as IM clients ), which have widely spread nowadays, have caused potential threats to computer se curity.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 66 C OMPONENT OPERATION ALGORITHM Kaspersky Anti-Virus includes a component that ensures the scan of messages transferred v ia IM (instant messaging) clients for dangerous objects, named IM Anti-Virus .
P R O T E C T I N G I N S T A N T M E S S E N G E R S T R A F F I C 67 To scan links in the messages using the database of suspicious web addresses, please do the following: 1. Open the main application window and click the Settings link in the top part of the w indow.
68 PROACTIVE DEFENS E Kaspersky Anti-Virus protects you both from known threats and from new ones about which there is no information in the application databases.
P R O A C T I V E D E F E N S E 69 rootkits redirecting data input / output; attempts of sending DNS requests. The list of dangerous activities is added to automatically when Kaspersky Anti -Virus is updated, and it cannot be edited. However you can turn off monitoring for one dangerous activity or ano ther.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 70 C REATING A GROUP OF TRUSTED APPLICATIONS You can use the option of specifying the range of trusted ap plications, activities of which will not be scanned by Proactive Defense.
71 COMPUTER SCAN Scanning the computer for viruses and vulnerabilities is one of the most important tasks in ensuring the computer's security. The virus scan detects the spreading of malicious code, which has not been detected by the malware protection for some reasons.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 72 In addition, you can select an object to be scanned for viruses with the standard tools of the Microsoft Windows operating system, for example, in the Explorer program window or on your Desktop , etc.
C O M P U T E R S C A N 73 S T A R TI N G T H E V I R US S C A N T A S K A virus scan task can be started in one of the following way s: from the context menu of Kaspersky Anti-Virus (see section &quo.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 74 To start a virus scan task for a selected object from the Microsoft Windows context menu: 1. Right-click the name of the selected object. 2. Select the item Scan for viruses in the context menu that will open.
C O M P U T E R S C A N 75 To create the list of objects for quick scan or full scan tasks, please do the fo llowing: 1. Open the main application window and click the Settings link in the top part of the w indow. 2. In the left part of the window, select the Full S can ( Quick Scan ) task.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 76 If you are working in automatic mode (see section "Step 2. Selecting protection mode" on page 28 ), Kaspersky Anti-Virus will automatically apply the action recommended by Kaspersky Lab's speciali sts when dangerous obj ects are detected.
C O M P U T E R S C A N 77 To scan only new and changed files: 1. Open the main application window and in the top part click the Settings link. 2. In the left part of the window, select the required task in the Scan M y Com puter ( Full S can , Quick Scan , Object S can ) section.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 78 S CA N O F C O M P O U N D F IL ES A common method of concealing viruses is to embed them into compound files: archives, d atabases, etc. To detect viruses that are hidden this way a compound file should be unpacked, which can significantly lower the scan speed.
C O M P U T E R S C A N 79 S CA N T E C H N O L O G Y Additionally you can specify the technology which will be used during the scan. Y ou can select one of the following technologies: iChecker . This technology can increase scan speed by excluding certain objects from the scan.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 80 3. In the Run Mode block, click the Settings button for the task selected. 4. In the window that will open, on the Additional tab, in the Scan methods section, select the required values for the settings.
C O M P U T E R S C A N 81 F E A T U R E S O F S C HE DU L E D T A S K L A U N C H All scan tasks can be started manually, or by a schedule. Scheduled tasks feature an additional functionality, for ex ample, you can p ause scheduled scan if the screensaver is inactive, or the computer is unlocked .
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 82 The outcome of the search for potential vulnerabilities in t he operating system and in installed user applications is represented by direct links to critical fix es (app lication updates).
C O M P U T E R S C A N 83 C R E A T I N G A SH O R T C U T F OR T A S K E XE C U T I O N The application provides the option of creating a shortcut for a quick start of vu lnerability scan task. This allows starting the task without opening the main application w indow.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 84 To edit a schedule for scan tasks: 1. Open the main application window and click the Settings link in the top part of the w indow. 2. In the left part of the window, select the Vulnerability Scan task in the Scan My Computer section.
85 UPDATE Keeping the application updated is a prerequisite for reliably protecting your computer. New viruses, Trojans, and malicious software emerge daily, so it is important to update t he application regularly to keep your personal data constantly protected.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 86 You can view the update report, w hich contains full information about events that have occurred during the update task execution (the Report link in the upper part of the window). Y ou ca n also see the virus activity overview at www.
U P D A T E 87 R OLLING BACK THE LAST UPDATE At the start of the update process Kaspersky Anti-Virus creates a backup copy of the current databases and application modules. This allows the application to continue working, using the previous databases, if the update fails.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 88 U SING THE PROXY SERVER If you are using a proxy server to connect to the Internet, you should edit its settings. To configure the proxy server, please do the following: 1. Open the main application window and click the Settings link in the top part of the w indow.
U P D A T E 89 U PDATING FROM A LOCAL FOLDER The procedure of retrieving updates from a local folder is arranged as follow s: 1. One of the computers on the network retrieves the Kaspersky Anti -Virus update package from Kaspersky Lab's updates servers, or from a mirror server hosting a current set of updates.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 90 3. Click the Settings button in the Run mode section. 4. In the window that will open, on the Run mode tab, select the update task startup mode in the Schedule section. If the By schedule option is selected, create the schedule.
91 APPLICATION SETTIN GS CONFIGURATION The application settings window is used for quick access to the main Kaspersky Anti-Vi rus settings. Figure 11 : Application settings windo w The application set.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 92 From the context menu (see section "Context menu" on page 37 ). To do so, select the Settings item from the application context menu. Figure 12 : Contex t menu I N THIS SECT ION : Protection .
A P P L I C A T I O N S E T T I N G S C O N F I G U R A T I ON 93 E N A B L I N G / D I SA B L I N G C O M P U TE R P R O T E C T I O N By default, Kaspersky Anti-Virus is launched when the operating system loads, and protect s your computer until it is switched off.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 94 U S I N G IN T E R A C T I V E P R O TE C T I O N M O DE Kaspersky Anti-Virus uses two modes to interact with the user: Interactive protection mode . Kaspersky Anti-Virus notifies the user about all hazardous and suspicious events occurring in the system.
A P P L I C A T I O N S E T T I N G S C O N F I G U R A T I O N 95 create a protection scope (see page 44 ); optimize the scan (see page 45 ); configure the scan of compound files (see page 45 ); chan.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 96 To proceed to the Mail Anti-Virus settings, please do the following: 1. Open the main application window and in the top part click the Settings link. 2. In the window that will open, in the Protection section, select the Mail Anti-Virus component.
A P P L I C A T I O N S E T T I N G S C O N F I G U R A T I ON 97 change the scan method (see page 66 ); use the heuristic analysis (see page 67 ). To disable IM Anti-Virus, please do the following: 1. Open the main application window and click the Settings link in the top part of the window.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 98 S CAN Selection of the method to be used to scan objects on your computer is determined by the set o f properties assigned for each task. Kaspersky Lab distinguishes virus scan tasks and vulnerabilit y scan tasks.
A P P L I C A T I O N S E T T I N G S C O N F I G U R A T I O N 99 U PDATE The update of Kaspersky Anti-Virus is performed according to the set of parameters.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 100 To enable the Kaspersky Anti-Virus's self-defense mechanisms, please do the following: 1. Open the main application window and in the top part click the Settings link. 2. In the window that will open, select the Options section.
A P P L I C A T I O N S E T T I N G S C O N F I G U R A T I ON 101 However, there is a number of applications which will start immediately when CPU resource s become available, and will run in the background. For the scan not to depend on the performance of those applications , system re sources should not be conceded to them.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 102 Af ter you are finished with the Configuration Wizard, the Recommended security level will be set for all components, except for the settings that you have decided to keep customized w hen resto ring.
A P P L I C A T I O N S E T T I N G S C O N F I G U R A T I ON 103 S ELECTING DETE CTABLE THREAT CA TEGORIES Kaspersky Anti-Virus protects you against various types of malicious programs. Regardless of the settings sel ected, the application will always scan and disinfect viruses, Trojans an d hacker utilities.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 104 E XCLUSION RULE S Potentially dangerous software does not have any malicious functions but can be used as an auxiliary component for a malicious code, since it contains holes and errors.
A P P L I C A T I O N S E T T I N G S C O N F I G U R A T I ON 105 A L L O W E D F I L E E X C L U S I O N M A S K S Let's look at some examples of permitted masks that you can use when create file exclusion lists. They are as follows: 1. Masks without file paths: *.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 10 6 N E TW O R K In the Network section of the application settings window, you can select the ports monitored by Kasper sky Anti -Virus, and configure t.
A P P L I C A T I O N S E T T I N G S C O N F I G U R A T I ON 107 To create the list of applications for which you wish to monitor all the ports, please do the fo llowing: 1. Open the main application window and click the Settings link in the top part of the w indow.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 108 3. In the Certificates section, select the Security tab and click the Viewing certificates button. 4. In the window that will open, select the Certification Centers tab and click the Restore button. 5.
A P P L I C A T I O N S E T T I N G S C O N F I G U R A T I ON 109 To install the Kaspersky Lab's certificate for Opera version 9.x, please do the following: 1. Select the Tools Settings item in the browser menu. 2. In the window that will open, select the Additional section.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 110 To disable notification delivery, please do the following: 1. Open the main application window and click the Settings link in the top part of the window. 2. In the window that will open, select the Notifications section.
A P P L I C A T I O N S E T T I N G S C O N F I G U R A T I ON 111 R E P O R T S A N D S T O R A GES The section contains the settings that control the operation with Kaspersky Anti -Virus data files.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 112 S TORING REPO RTS You can determine the maximum storage time for event repo rts (the Store reports no longer than box). By default, it is equal to 30 days: after it expires, objects will be deleted. You can change the max imum storage time, or even discard any limits imposed on it.
A P P L I C A T I O N S E T T I N G S C O N F I G U R A T I ON 113 Backup copy is a copy of the original dangerous object that is created when first disinfecting or deleting the obje ct, and it is saved in backup. Backup is a special repository that contains backup copies of dangerous objects after proce ssing or deletion.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 114 F E E D B A C K A great number of new threats appear worldwide on a daily basis. To facilitate gatheri ng statistics about new threat types and sources, and about elimination methods, Kaspersky Lab invites you to use the Ka spersky Security Network service.
A P P L I C A T I O N S E T T I N G S C O N F I G U R A T I ON 115 Enable news notifications . By default, when some news are received, the system tray w ill display a special icon which, when clicked, displays a window containing the piece of news. Show "Protected by Kaspersky Lab" on Microsoft Windows logon screen .
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 116 To enable the gaming profile, please do the following: 1. Open the main application window and click the Settings link in the top part of the win dow . 2. In the window that will open, select the Gaming profile section.
117 ADDITIONAL FEATU RES Ensuring computer's security is a difficult task that requires the expertise in operating system's features and in w ays of exploiting its weak points. Besides, the volume and diversity of information about system security makes its analysis and processing difficult.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 118 To start using the virtual keyboard: 1. Open the main application window. 2. Select the Securit y + section in the left part of the window and click the Virtual keyboard button. 3. Enter the required data by pressing the buttons on the virtual keyboard.
A D D I T I O N A L F E A T U R E S 119 C R E A T I N G T H E R E S C U E D ISK Rescue disk creation means the creation of a disk image (ISO file) with up - to -date anti-virus databases and configuration files. The source disk image serving as base for new file creation can be dow nloaded from Kaspersky Lab server or copied from a local source.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 120 6. Trying to configure network connections based on data found in system files of the comput er being loaded.
A D D I T I O N A L F E A T U R E S 121 This wizard consists of a series of screens (steps) navigated using the Back and the Next buttons; to close the wizard once it has completed its work, use the Finish button. To stop the wizard at any stage, use the Can cel button.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 122 Information about a user's activity in the system is being stored constantly. The launch of any file, or the opening of any document will be logged. The Microsoft Windows system log registers man y events occurring in the system.
123 REPORTS The operation of each application component and the performance of each virus scan and update is recorded i n a report. W hile w orking with reports you can perform the following actions: .
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 124 S ELECTING A COMPONENT OR A TASK TO CREATE A REPORT You can obtain information about events which occurred during the operation of each of the application's compone nts, or during the execution of tasks (for ex ample , File Anti -Virus, update etc.
R E P O R T S 125 R EPORT READINESS NOTIFICATION You can create a schedule, according to which Kaspersky Anti-Virus will remind you about report readiness. In order to create a notification schedule: 1. Open the main application window and in the top part click the Report link.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 126 D ISPLAYING DATA ON THE SCREEN Events included in the report w ill be displayed as a table. You can create a dataset to filte r the information, by specifying a restricting condition.
R E P O R T S 127 To specify a limitation: 1. Open the main application window and click the Report link in the top part of the window. 2. In the window that will open, on the Report tab, click the Detailed report button.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 128 U SING COMPLEX FILTERI NG The Custom filter window (see the figure below) is used to specify complex data filtering cond itions. You can use this window to specify data search criteria for any table column.
R E P O R T S 129 The Column field is used to select the column of the table on which the keyw ord searc h will be performed. This selection allows you to save time required to perform a search (unless, of course, you have not selec ted the All value).
130 NOTIFICATIONS W hen Kasp ersky Anti-Vi rus runtime events occur, spec ial notification messages are displayed. Depending on how critical the event is for computer security, you might receive the follow ing types of notifica tions: Alarm .
N O T I F I C A T I O N S 131 I N THIS SECT ION : Malicious object detected .............................................................................................................................................. 131 Object cannot be disinfected .
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 132 O BJECT CANNOT BE DISINFECTED There are some cases when it is impossible to disinfect a malicious object. This could happen if a file is so damaged that it is impossible to delete malicious code from it and restore integrity.
N O T I F I C A T I O N S 133 To apply the selected action to all objects of the same status dete cted in the current session of protection component or a task operation, check the Apply to all bo x.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 134 Possible responses: Quarantine – shuts down the process and places the ex ecutable file to the quarantine. W hen you place an object in Quarantine, it is moved, not copied. Files in Quarantine are saved in a special format and are not dangerous.
N O T I F I C A T I O N S 135 A TTEMPT TO ACCESS THE SYSTEM REGISTRY DETECTED W hen Pr oactive Defense detects an attempt to access system registry keys, a special notification pops up containing: The registry key being accessed. Full name of the file of the process that initiated the attempt t o access the registry keys and a path to it.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 136 S USPICIOUS LINK DETECTED Every time Kaspersky Anti-Virus detects an attempt to open the website, which address is contained in the list of suspicious web addresses, a special notification w ill p op up.
137 VALIDATING KASPER SKY ANTI-VIRUS SETTINGS After Kaspersky Anti-Virus has been installed and configured, you can verify whether the appl ication is configured correctly, using a test "virus" and its modifications. A separate test is required for each prot ection component / protocol.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 138 Table 1. Modifications of the test "virus" Prefix Object status Object processing information No prefix, standard test "virus". Infected . Object contains code of a known virus. You cannot disinfect the object.
V A L I D A T I N G K A S P E R S K Y A N T I - V I R U S S E T T I N G S 139 T ESTING THE SMTP TRAFFIC PROTECTION In order to detect viruses in data streams transferred using SMTP protocol, you must use an email system that uses this protocol to transfer data.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 140 V ALIDATING VIRUS SCAN TASK SETTINGS In order to verify that the virus scan task is correctly configured: 1. Create a folder on the disk. Co py into this folder the test "virus" downloaded from the official EICAR website ( http://www.
141 WORKING WITH THE APP LICATION FROM THE COMMAND LINE You can work with Kaspersky Anti-Virus from the command line. Capability is provided to perform the following operations: start and stop applica.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 142 IMPORT Imports application protection settings. The command can only be executed if the password assigned via the Kaspersky Anti-Virus interface is entered EXPORT Exports application protection settings Each command requires its ow n spe cific set of parameters.
W O R K I N G W I T H T H E A P P L I C A T I O N F R O M T H E C O M M A N D L I N E 143 Example: avp.com ACTIVATE 11AA1-11AAA-1AA11-1A111 avp.com ADDKEY 1AA111A1.key /password=<your_password> M ANAGING APPLICATION COMPONENTS AND TASKS Command syntax: avp.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 144 EM Mail Anti-Virus WM W eb Anti-Virus Values for Web Anti-Virus subcomponents: httpscan (HTTP) – scan HTTP traffic; sc – scan scripts.
W O R K I N G W I T H T H E A P P L I C A T I O N F R O M T H E C O M M A N D L I N E 145 Settings description: <object to scan> – this parameter gives the list of objects that will be scanned for malicious code. The parameter may include several space-separated values from the list provided.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 146 /i9 Prompt the user for action at the end of the scan. <file types> – this parameter defines the file types that will be subject to an anti-virus scan. By default, if this parameter is not defined, only infected files by contents w ill be s canned.
W O R K I N G W I T H T H E A P P L I C A T I O N F R O M T H E C O M M A N D L I N E 147 Pause scan of selected objects and start a full computer scan, after which continue the paused scan: avp.com PAUSE Scan_Objects /password=<your_password> avp.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 148 R OLLING BACK THE LAST UPDATE Command syntax: ROLLBACK [/R[A]:<report_file>] [/password=<your_password>] Settings description : /R[A]:<report_file> /R: <report_file> – log only important events in the repor t.
W O R K I N G W I T H T H E A P P L I C A T I O N F R O M T H E C O M M A N D L I N E 149 Note that this command will not be accepted without a password. Example: avp.com IMPORT c:settings.dat /password=<your_password> S TARTING THE APPLICATION Command syntax: avp.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 150 To create a trace file to send to Technical Support with a maximum trace level of 500: avp.com TRACE file on 500 V IEWING H ELP Use this command to view the application command line syntax : avp.
151 ELIMINATING PROBLEMS If problems occur during Kaspersky Anti-Virus operation, first of all check if a method for solv ing them is described in the Help system or in the Kaspersky Lab's Knowledge Base at http://support.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 152 3. In the Support window that will open, click the Support tools link. 4. In the Information for Technical Support Service window that will open, click the Create system state report button. The system state report is created in HTML and XML formats and is saved in sysinfo.
E L I M I N A T I N G P R O B L E M S 153 In order to upload the data files to the Support service server: 1. Open the main application window. 2. In the bottom part of the window , clic k the Support link. 3. In the Support window that will open, click the Support tools link.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 154 To start the wizard: 1. Open the main application window. 2. In the bottom part of the window , clic k the Support link. 3. In the Support window that will open, click the Support tools li nk in the bottom part of the window.
155 KASPERSKY SECURIT Y NETWORK DATA COLLECTION STATEMEN T A. INTRODUCTION Please read this document carefully. It contains important inf ormation that you should know before continuing to use our services or software.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 156 Kaspersky Security Network shall duly inform the users concerned, when initially collecting the above-mentioned information, of any sharing of such in.
K A S P E R S K Y S E C U R I T Y N E T W O R K D A T A C O L L E C T I O N S T A T E M E N T 157 regarding protection and use of confidential information.
158 USING THIRD-PARTY CODE Third-party code was used during Kaspersky Anti-Virus development. I N THIS SECT ION : CryptoEx LLC ............................................................................................................................
U S I N G T H I R D - P A R T Y C O D E 159 C RYPTO E X LLC To create and verify digital signatures, Kaspersky Anti-Virus uses Crypto Ex LLC's data security software library, Crypto C.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 160 GNU BISON PARSER LIBRARY The bison parser skeleton 2.3 copyright © GNU Project http://ftp.g nu.org/gnu/bison/ library under the framework of a special exception was used during application development.
U S I N G T H I R D - P A R T Y C O D E 161 OpenSSL License Copyright (c) 1998-2007 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are perm itted provided that the following conditions are met: 1.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 162 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provid ed with the distribution.
U S I N G T H I R D - P A R T Y C O D E 163 THE SOFTWARE IS PROVIDED "AS IS", WITHOUT W ARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY , FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 164 i) changes to the Program, and ii) additions to the Program; where such changes and/or additions to the Program originate from and are di stributed by that particular Contributor.
U S I N G T H I R D - P A R T Y C O D E 165 iv) states that source code for the Program is available from such Contributor, and i nforms licensees how to obtain it in a reasonable manner on or through a medium customarily used f or software exchange.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 166 If Recipient institutes patent litigation against a Contributor with respect to a patent app licable to software (including a cross-claim or countercl.
U S I N G T H I R D - P A R T Y C O D E 167 RFC1321- BAS ED (RSA- FREE ) MD5 LIBRARY The RFC1321-based (RSA-free) MD5 library was used during application development. Copyright (c) 1999, 2002 Aladdin Enterprises. All rights reserved. Distributed under zlib/libpng li cense.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 168 other entity based on infringement of intellectual property rights or otherw ise. As a condition to exercising the rights and licenses granted hereunder, each Recipient hereby assumes sole responsibility t o secure any other intellectual property rights needed, if any.
U S I N G T H I R D - P A R T Y C O D E 169 5. NO WARRANTY EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, THE PRO GRA M IS PROVIDED ON AN "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 170 LEGAL ISSUES In plain English: W e do n't promise that this software works. (But if you find any bugs, pl ease let us know ! ) You can use this software for w hatever you want. You don't have to pay us.
U S I N G T H I R D - P A R T Y C O D E 171 L IBUNGIF 3.0 LIBRARY The libungif 3.0 library was used during application development. Copyright (c) 199 7 Eric S.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 172 Preamble The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public Licenses are intended to guarantee your free dom to share and change free software -- to make sure the software is free for all its users.
U S I N G T H I R D - P A R T Y C O D E 173 The precise terms and conditions for copying, distribution and modification follow. Pay close attention to the difference between a "work based on the library" and a "work that uses the library".
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 174 In addition, mere aggregation of another work not bas ed on the Library w ith the Library (or with a work based on the Library) on a volume of a storage or distribution medium does not bring the other w ork under the scope of this License.
U S I N G T H I R D - P A R T Y C O D E 175 c) Accompany the work with a written offer, valid for at least t hree years, to give the same user the materials specified in Subsection 6a, above, for a charge no more than the cost of performing this distribution .
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 176 12. If the distribution and/or use of the Library is restricted in certain countries either by patents or by copy righted interfaces, the original cop.
U S I N G T H I R D - P A R T Y C O D E 177 PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 178 Code generated by the Protocol Buffer compiler is owned by the owner of the input file used when generating it. This code is not standalone and requires a support library to be linked w ith it. This support library is i tself covered by the above license.
179 GLOSSARY List of masks and addresses of web resources, to which content the user trusts. Kaspersky Lab application does not sca n web pages, corresponding to some list item, for the presence of malicious objects.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 180 B A C K U P S T O R A G E Special storage designed to save backup copies of objects created before their first disinfe ction or deletion. B A S E O F P H I S H I N G W E B A D D R E S S E S List of web addresses, which are defined as phishing by Kaspersky Lab specialists.
G L O S S A R Y 181 There exist a number of viruses that infect boot sectors, which are thus called boot viruses. The Kaspersky Lab application allows to scan boot sectors for viruses and disinfect them if an infect ion is found.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 182 For example, you have an archive scanned by Kaspersky La b application and assigned the not infected s tatus. The next time the application will skip this archive, unless it has been altered or the scan settings ha ve been changed.
G L O S S A R Y 183 L I S T O F C H E C K E D W E B A D D R E S S E S List of masks and addresses of web resources, which are mandatory scanned for malicious objec ts by Kaspersky Lab application. M A I L D A T A B A S E S Databases containing emails in a special format and saved on your computer.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 184 P R O X Y S E R V E R Computer network service which allo ws users to make indirect requests to other netw ork services. First, a user connects to a proxy server and requests a resource (e.g., a file) locate d on another server.
G L O S S A R Y 185 T R A F F I C S C A N A real-time scan using information from the latest version of the databases for objects transmitted over all protocols (for example, HTTP, FTP, etc.). T R U S T E D P R O C E S S Application process whose file operations are not monitored by Kaspersky Lab's application in real -time protection mode.
186 KASPERSKY LAB Kaspersky Lab was founded in 1997. Today it is the leading developer of a wide range of high -performance information security software products, including anti-virus, anti-spam and anti -hacking systems. Kaspersky Lab is an international company.
187 LICENSE AGREEMEN T IMPORTANT LEGAL NOTICE TO ALL USERS: CAREFULLY READ THE FOLLO W ING LEGAL AGREEMENT BEFORE YOU START USING THE SOFT W ARE. BY CLICKING THE ACCEPT BUTTON IN THE LICENSE AGREEMENT W INDOW YOU CONSENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 188 2.2. If the Software was purchased o n a physical medium You have th e right to use the Software for p rotection of such a number of Computer(s) as is specified on the Software package.
L I C E N S E A G R E E M E N T 189 4. Technical Support The Technical Support described in Clause 2.5 o f this Agreement is provided to You when the latest Updat e of the Software is installed (except for a trial version of the Software ). 5. Information Collection 5.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 190 or surg es; casualty; a lteration, non -permitted modification, or repairs by an y party oth er than Righ tholder; or a ny other third parties‟ or Y.
L I C E N S E A G R E E M E N T 191 9. GNU and Other Third Party Licenses The Software may include some software programs that are licensed (or sublicensed) to the user under the GNU General Public Li.
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 192 reason, in whole or in part, such pro vision will be more narrowly co nstrued so that it becomes l egal and enforceable, and the entire Agreement will.
193 INDEX A Application components .............................................................................................................................................. 15 APPLICATION INTERFACE ................................................
K A S P E R S K Y A N T I - V I R U S 2 0 1 0 194 K Kaspersky Anti-Virus starting at the operating system's startup .............................................................................................................. 93 L License ......
I N D E X 195 selecting a component or a task .......................................................................................................................... 124 REPORTS ......................................................................
Een belangrijk punt na aankoop van elk apparaat Kaspersky Lab Anti-Virus 2010 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Kaspersky Lab Anti-Virus 2010 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Kaspersky Lab Anti-Virus 2010 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Kaspersky Lab Anti-Virus 2010 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Kaspersky Lab Anti-Virus 2010 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Kaspersky Lab Anti-Virus 2010 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Kaspersky Lab Anti-Virus 2010 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Kaspersky Lab Anti-Virus 2010 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
