Gebruiksaanwijzing /service van het product Deco E1000 van de fabrikant Kyocera
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82-G1877-1E N.book P age i T hu rsday, A u gu st 23, 2007 10: 53 AM.
ii Deco / E100 0 Gen eric User Guide This manu al i s based on the produ ction version of the Kyocera Deco / E10 00 phon e. Software chan ges may have occu rred after th is pri nting. Kyocera reserves the right to make chan ges in techn ical and produ ct specificati ons withou t prior notice.
User Gu ide iii You r wirel ess phon e is a radio transmitter and receiver. It i s designed an d manu factured n ot to exceed th e emissi on limi ts for ex posure to radio frequen cy (RF) energy set by the Federal Commun icati ons Commission of th e U.
iv Med ic al devi ce s Pacemakers —W arnin g to pacemaker wearers: W irel ess phon es, when in th e ‘on’ position, h ave been sh own to interfere with pacemakers. The phon e shou ld be kept at least si x (6) inch es away from the pacemaker to red uce risk.
User Gu ide v Ac cesso rie s Use only Kyocera-approved accessories with Kyocera phon es. Use of an y un auth orized ac ce ss or ies ma y b e d an g e ro u s a n d w ill in va li date the ph one warran ty if said accessori es cause damage or a defect to th e phon e.
vi Ba ttery and cha rge r sp eci fi cati on s Kyocera Wireless Corp. 10300 Campu s Point Drive San Diego, CA 92121 USA www . kyocera-wireless.com To pu rchase accessories, visi t www.kyocera-w i reless. co m/store Charger Input Output CV90-G2588 100-240 V AC / 50/60 Hz 5V 350mA CV90-G2529 100-240 V AC / 50/60 Hz 4.
User Gu ide vii T ABLE OF C ONT ENTS 1 Gettin g Start ed . . . . . . . . . . . . . . . . . . . . . . 1 Phone battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Phone overview . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Main menu .
viii 11 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Brick Atta ck . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Voice me mo . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Schedule r . . . . . . . . . . . . .
User Gu ide 1 1G ETTING S T ARTE D Phone batte ry Install the b attery T o inst all t he battery : 1. Hold th e ph one f ace down. 2. Unsn ap the bat tery door by slid ing y our fin ge rn ail into th e rec ess loca ted at t h e bott om of th e batte ry door .
2 Phone batter y Battery care General safety gu idelines √ Do not d is assemb le or op en t he ba tte ry . √ Do not crus h, bend , defor m, pun cture , or sh red the ba ttery . √ Do not attempt to insert for eign objects into the battery . √ Do no t immerse the ba ttery or expose it to wat er or o ther l iquids.
User Gu ide 3 Phone ove rvie w Get to know yo ur phone The ph one i s sho wn her e in open posi tion. 1. Earp iec e spea ker . 2. Home scre en. 3. OK key se lects a menu it em or opt ion. 4. Left softkey acc esses men us and functio ns. 5. Send key start s or an sw ers a call .
4 Phone ov erview The p hone is shown he re in c losed p osition . When th e phone is closed , the keys a re locked to prev ent acc ident al ke y pr ess es. 1. Jack for Hands- free Headset only (so ld sep arat ely). 2. Cam era lens . 3. Vo l u m e key raise s or lower s rin ger volume.
User Gu ide 5 Screen icons Thes e ico ns may appe ar on y our ph one’ s s creen : The phone is operating in IS95 digi t al m ode. The phone is operating in Analog (FM) mode. The phone is operating in IS2000 (1 X) d i gital mo de. The phone is receiving a signal.
6 Ma in menu Main m enu The c ontents of th e main men u are as foll ows: Recen t Calls All Calls Inco ming Out going Mis sed Eras e Call Li s t Call T imer Contac ts Vie w A ll Add N ew Group s Spee .
User Gu ide 7 Bas ic naviga tion Pres sin g your ph on e keys ac ces ses th e vari ous men us a nd ot her f eatur es of yo ur ph one. Some o f th e bas ic ke ys th at ar e use d fre qu ent ly ar e: • Left soft ke y : Se lects items t hat appea r on the low er left o f the d ispla y .
8 Powe r up 2B ASIC F U NCTIONS Thi s sectio n expla ins bas ic funct ionality of you r phon e. Fo r mo re det aile d expla nati ons o f you r phone ’ s feature s, please ref er to later chapte rs. Power up T o turn your phone on, press and ho ld the End key and wait unt il the phone display lights up.
User Gu ide 9 Answer using flip Y ou can set the ph one t o answ er imme diate ly when you op en the f lip. Thi s fea ture do es not apply to incomi ng data o r fax calls. F or more inf orm ation , see “Ope n to an sw er” o n page 45 . End phone ca lls T o en d a p hone ca ll pres s t he En d ke y or clos e the flip.
10 Volume co ntrol 3C ALL F EAT URES Th is ch apte r des cri bes c all fe atures su ch as volu me, hold ing call s, sp eed dia ling, and othe r featur es.
User Gu ide 11 When you have se t u p your voice mail, all unan sw ered cal ls to y our p ho ne ar e aut omat ica lly tran sferr ed to v oicema il, ev en if yo ur pho ne is in use or turned off. 1. Pre ss and hold the 1 ke y . 2. Fo llo w the s yst em p rom pts to cre ate a pass wo rd an d reco rd a gr eet ing .
12 Emergency se rvices Emer genc y serv ices Call emergency service Y ou can cal l an em ergency code, even if your phone is lock ed o r your account i s restric ted. When yo u call, your phone en ters Emer genc y mod e. Th is en ables the em erge ncy s erv ice exc lusiv e access t o yo ur phon e t o call you back , if nec essary .
User Gu ide 13 4T EXT E NTRY Y ou ca n enter lette rs, numbers , and s ymbols in cont acts, te xt mes sages, a nd y our banner . T ext e ntry m odes The c urrent t e x t entry mode (an d capitaliz ation sett ing, wh en appl icabl e) are in d icated by icon s.
14 Text e ntry mode s Enter symbols While enterin g text i n Normal Alpha mode, y ou can e nter symbo ls by pres sin g the 1 k ey unti l you se e the sym bo l you wa nt . Usi ng this me tho d, y ou have a ccess t o the follo wing sy mbols: . @ ? ! - , & : ‘ ] T o acc ess t he full set o f symbols : 1.
User Gu ide 15 T ext e ntry quic k refe renc e Thi s table gives instr uctions for enterin g lett ers, n umbers, and symb ols. T o... Do this ... En ter a lett er Use Nor mal Alpha mode and press a key until you se e the lett er your want . For more options, see “T ext entry modes” on page 1 3.
16 Ca ll lis t s 5R ECENT C ALLS Call lists Det ails o n the calls you mad e, r eceived , or missed are stored in th e Recent C alls list a nd are ide ntified b y the f ollowin g icons : View recent calls 1. Sel ect Me nu > Rece nt Calls an d one of the foll owing: – All Call s to view all calls made or rece ive d.
User Gu ide 17 Call time rs View call timers Sel ect Me nu > Re cent Calls > Call T i mer and one o f the follo wing: • All tracks all c alls you have ma de and rec eived. T his t imer ca nnot be r eset. • Recent tra cks a ll calls you have mad e a nd rec eived si nce y ou last reset th is time r .
18 View c ontacts director y 6C ONTACT S Use your pho ne’ s Cont acts d irec tor y to store info rmation abo ut a pe rson or c ompany . Each con ta ct entry ca n have up to s ix phon e numb ers, two e mail addr esse s, two We b addr esses , two st reet addr esses , and a space for n otes.
User Gu ide 19 Add code or extensio n Whe n y ou s ave the ph one numbe r o f a n auto ma ted ser vice, you ma y inc lude a pause to st op di aling. For e xample , a pau se wh ere y ou would wait to dial an extens ion. 1. Fro m the home scre en, ente r a phon e num ber .
20 Customize contac ts – Ad d Speed Di al a dds t he num ber to your speed dial lis t. – V iew Numb er d isp la ys th e nu mb er . – Era se Num ber deletes n umber fr om th e con ta ct. – Secret / Not S ecret mak es the nu mb er sec ret. I t will not appear o n th e scr een unt il the lock c ode is e ntere d.
User Gu ide 21 – Secret / Not S ecret make s the We b addr ess s ecret . It will not appe ar on the scr een unt il the lock c ode is e ntered. – Send a s vC ard send s the con tact a s av C a r d . Customize a street add ress T o cu stomize the s treet addres s of an exis ting number: 1.
22 Contact group s – Assign Pict u re lets you as sign a p ictur e to the c on tact . Se lect Camera Pi c t ures , Imag es > Sav ed I mag es , or Ima ges > Caller ID s to assig n a pic tur e. – Unassign Picture remove s the assig ned pict ure fr om the cont act.
User Gu ide 23 Use a group 1. Sel ect Me nu > C ontacts > Group s . 2. At the G roups list , scroll to a grou p. 3. Sel ect Option s and o ne of t h e following : – Vie w dis plays the gr oup de tai ls. – Edit ed its the grou p. – Erase delete s the group.
24 Take a pic ture 7C AMERA Y our ph one co me s with a c amer a. Befo re us ing your phone ’ s came ra, here a re so me tips : • Y ou ca nnot ac tivate the camera whil e on an acti ve ca ll or whil e browsing f iles in t he media ga llery . • On ce th e came ra is acti ve, the h ome scre en act s as th e vi ewfind er .
User Gu ide 25 – Mult ishot allo ws you to ta ke up to six multip le pictu res while the came ra key i s pre ssed and held. A tone will pla y each ti me a pict ure i s taken. A seco nd tone w ill pla y when the final p icture is taken. – Ti m e S t a m p sets w hether the time an d dat e are in cluded in the p icture.
26 Camera in dicators and icon s – Qu alit y sets the vi deo co mpr essio n. Th e hig her the compress ion, the bet ter th e det ail of the vid eo (hig her pix el ra te). When set to High , the vid eo fil e size is la rge r , usin g mo re mem or y .
User Gu ide 27 8M EDIA G AL LERY Y our ph one st ore s image s, so unds , and vi deos and displa ys th os e files on the phone’ s scr een. Acce ss fol de rs T o acc ess t h e fold ers whe re yo ur p.
28 Brow se videos 3. Sel ect Send to cr eat e a me ssa ge wi th th e soun d att ache d or sele ct Op tions and on e of the following: – Play plays a soun d. – Record New reco rds a new v oic e me mo. – Erase delete s the sound. – Send cr eates a m e ssage w ith t he sou nd attach ed.
User Gu ide 29 9M ESSAGING Thi s cha pter de scribes how to send, recei ve, an d era se mess ages fro m your phon e. For inform atio n on vo icemail mess ages , s ee “V oicem ail” on page 10 . Note : The fe atur es an d menu s desc rib ed in th is cha pter may var y depend ing on servi ces availa ble in yo ur a rea.
30 Text mess ages – Sett in gs > Se t Priority l abe ls th e me ssag e as ur gen t. – Sett in gs > Ca llba ck N um ber incl udes a cal lbac k num ber wi th th e me ssag e. Ente r a num ber a nd se lec t OK . – Sett in gs > Se nd Lat er sc hedu les a tim e to send t he me ssag e.
User Gu ide 31 Multimedia mes sage s Y ou can only sen d multimedia mess ages to phon es th at ar e cap able of re ceiv ing th em o r to email addres ses.
32 Mu ltimedia message s – Era se Slid e eras e the curr ent s lide. – Insert Contacts adds a cont act to you r messa ge. – Insert QuickT ext ad ds pr ewrit ten te xt to you r messa ge. – Prev iew Messa ge p lays y our m e ssag e. – Save Mess age sav es your message to t he Sav ed Msgs fo lder .
User Gu ide 33 All notifica tions o r messa ges are stored in the Inb ox rega rdles s of your au to rece ive setti ngs. 1. Sel ect Me nu > M essages > Inbox . 2. Sele ct a messag e to v iew . If the mes sage is l ong, scr oll d own to vi ew enti re mess age.
34 W orking w ith message s Erase all messages 1. Sel ect Me nu > M essages > Erase Msg > Inbox , Outbo x , Se nt Ms gs , Saved , Dra fts or All . T o er ase me ssage s fro m all fo lder s, sel ect Al l . 2. Y ou wi ll see a notifica tion. S elect Ye s to eras e the mess ages .
User Gu ide 35 View messages in Sent folder T o view mess ages in the Sent f older , selec t Menu > Messaging > Se nt Ms gs . Y ou r list of sav ed mess ages wi ll appear wi th the foll owing symbols . View failed o r pending messages Fail ed or pen ding messag es ar e sto red in your Out box.
36 Me ssage se ttings Edit QuickT ext Y our ph one co me s with pr ewr itten ( Qui ckT ext ) messa ges, such as “Pleas e call me,” which you can i nse rt i nto the b ody o f a t ext mess age . Y o u c an edi t these m ess ages or cr eate new o nes.
User Gu ide 37 • Both eras es ol d mess ages in both your Inbox and S ent fold er when memory is n e eded. Default text Y ou ca n chan ge th e defau lt tex t entr y mode when cre ating a text mes sage. T his s etting a pplies o nly t o the m essag e body screen , not the “T o” scr een.
38 M enu op tions 10 S ETTINGS Menu options The conten ts of th e Set tings menu are as f ollows: Bl uet ooth On/Of f My Devic es Setting s Sounds Ringer s Silent M ode Vol u m e Flip Sou nds Pwr On/ .
User Gu ide 39 Bluetooth The Blue toot h ® wi reless tec h n olog y on your ph one en abl es wi rele ss co nnec tivi ty wi th acce sso ries su ch as p ort able or in stal led han ds-free car kits, he adset s, handsets, comp uters , PC cards and ad apte rs, PDA s, an d spe akers.
40 Sound s Connect to a device T o connect your phone to an audio Bluetooth device: 1. Sel ect Me nu > Setti ngs > Bl uetooth > My Devices . 2. At t he devi ce list, highl ight a d evice and sel ect Connect . A notifi cation appe ars co nfirming th e connec tion.
User Gu ide 41 Roam ring e r Y our ph one ca n aler t you to r oami ng call s with a spe cific ringe r . Sele ct Menu > Sett in gs > Sound s > Rin gers > Roam Ringer > Enabl ed .
42 Alerts Keypad Key sound Cont rol th e key pad t ones of the p hone. T o choo se t he so unds the keys make w hen pres sed, s elec t Menu > Se ttings > Sounds > Key pad > Key So und > To n e , Cl ick or Off . Key length Contr o l the l ength of th e ke ypad to nes.
User Gu ide 43 2. Sele ct a color th eme. As y ou scro ll dow n the lis t y ou wi ll pr evie w t he th em es. Main menu view Disp lay menu s in va riou s for mats .
44 My Ph one 3. Pre ss the OK key to sa ve. Languag e Y our ph one ca n dis pla y alter nati ve lang uage s. Sel ect Me nu > Setti ngs > Disp lay > Lan guag e and a l angu age . Auto-hyp hen Aut o-hyphen ation, whe n enab led, aut omaticall y ins erts hy phen s into y our ph one nu mbe rs to be con sistent with th e U.
User Gu ide 45 – Scroll up or do w n to change hou r , minu te an d AM/P M. Pre ss the OK key to save time and move to the next fie ld. 4. Sel ect D one . Open to answ e r Ope n to an swer allo ws you to answ er a call by openi ng the f lip. Sel ect Menu > Settin gs > My P hone > Convenience > Open to Answ er > Enabl ed .
46 My Ph one Place a call o n hold Y ou can plac e a call on hol d once you ha ve ena bled th is fea ture. Note : If you a re alr eady on a c all an d yo u rec eive anot her call, you can not place the incomi ng call on hold. It will go to voic email.
User Gu ide 47 V oice t raining If y o u ph one is having trouble r ecogniz in g your voic e, you ca n train wi th the Y es, No, an d Wake u p com mand s. Se lec t Menu > Set tings > My P hone > V oic e Feat ure s > V oic e T raini ng > OK > T rai n All or the item you w a nt to tr ain.
48 Netw ork Phone informatio n Y ou can acces s inf ormatio n reg ardi n g your phon e. Se lect Menu > Se ttin gs > My Phon e > Phone In fo and o ne of t he follow ing: • Bui ld Info shows specif ic softwar e and hard wa re in fo rm ation .
User Gu ide 49 Roaming service alert Use this settin g if you want the phone to alert you when y ou roam outside of your home ser vice area. Sel ect Me nu > Setti ngs > Network > Ro am/Sv c Aler t an d one of th e foll owing: • Dis able d turn s roa ming ser vice a lert off.
50 Secur ity • Netw ork Requests sets loca tion pr ivacy fo r netw ork s ervic es. Sel ect Never A l low , Alwa ys Allow , or Ask f or Con s ent . • Phone Request s sets locat ion pri vacy for phon e ap plica tions . Sele ct Never Allow , Always Allow , or Ask for Con sent .
User Gu ide 51 Emergency numbers The em erge ncy numb er s fe atur e a llows you to spe cify th ree pe rson al phone number s that can b e call ed whe n the p hone is locked . 1. Sel ect Me nu > Setti ngs > Security . 2. Ent er your four -digit l o c k code .
52 Accessorie s Auto answer When a he adset or h ands-fr ee ki t i s attach ed to yo ur pho ne, the phone can be set to an swer au to mati cal ly . T o turn au to answer on, Selec t Menu > Sett in gs > A cc essories > Au to-Answer > After 5 Seconds .
User Gu ide 53 11 T OOLS Y ou r phon e com es wit h to ols an d gam es. So me of t he games or to ols des cri bed he re may not b e av aila ble on you r phon e. If you rec eive an d in comi ng ca ll wh ile y ou ar e pla yin g a gam e, th e gam e is paus ed and e xited .
54 Scheduler Schedule r The S cheduler a llows you to sched ule events and set re mind er alert s. Create an event 1. Sel ect Me nu > To o l s & G a m e s > Schedu ler > Add Ne w E vent . 2. At th e Even t Name fie ld, ent er a na me. Sc roll down to move to t he next field when done .
User Gu ide 55 Vie w by da t e 1. Sel ect Menu > T ools & Gam es > S chedu ler and o ne of th e fol lowing: – Vi e w Mo nth dis plays th e current month. Days with even ts ar e h ighli ght ed. S crol l the c alenda r . Press t he OK k ey to se lect ad a t e .
56 Alarm clock • Rem inder So und a ssi gns sou nd al erts fo r new ev ent re minde rs. • Sile nt M ode s ets t he phon e to sile nt mo de for new ev ents. Alarm clock Y ou can s et up t o four alert s with your phon e’ s thr ee al arm cl ocks and on e qui ck al arm.
User Gu ide 57 Calc ulator The Ca lcu lator c an perf orm ba sic mat hematic al oper ation s. 1. Sel ect Me nu > To o l s & G a m e s > Calcul ator .
58 Launch W eb br owser 12 B ROWSER Y ou can u se yo ur pho ne to br owse the Int ernet if you ha ve ob taine d phon e Int erne t serv ices f rom your s ervice p r ovider and i f over -the-a ir Inter net acce ss i s avail able i n your area . Note : Y ou c annot recei ve in coming ca lls w hile you are using the br owse r .
User Gu ide 59 Sear ch f or a Web site How yo u sea rch for a Web site de pend s on yo ur ser vice pro vider . Fo r more in formation , conta ct your serv ice p rovi der . Use a bookma rk 1. Sel ect Me nu > B rowser . 2. Sel ect OK to acce pt brow ser fee s.
60 How does BREW w ork ? 13 D OWNLOAD S Y ou r K yoce ra phon e has t he adde d abili ty to down load an d manage ap plicatio ns thro ugh BREW . BREW b rings y o u the ful l range of app licat ions an.
User Gu ide 61 Open an applic ation Downl oad ed app licat ion s a re s tored u nder th e Down loads menu. Ea ch appli cation co mes with its own u nique ico n, to he lp you id entify it easi ly . Fro m the home screen , sele ct Me n u > Do wnlo ad s and the applic ation.
62 Voice dia l list 14 V OICE C OMMANDS Wi th vo ice f eat ures , you can ca ll a co ntac t, di al a phon e nu mber , ac ces s menu s, or fi nd con tac t info rmation f rom your voice d ial li st using voice re cognition. Note : Y ou can not use voic e recogn ition to end a ca ll; you must p ress the En d key when the fl ip is op en.
User Gu ide 63 If th e phon e finds multiple voice tags th at soun d lik e the na me you s aid, the phone lists t he na mes an d asks you t o ver ify whic h na me you w an t to ca ll. Say “Yes” whe n you he ar the corr ect n am e. Say “ No ” when y ou he ar an in cor rect na me.
64 Customer sup port 15 G ETTING H EL P Custom er s upport Y our se rvice prov ider’ s c ustom er sup port depa rtme nt ma y be ac cess ible d irec tly fr om yo ur phon e wh en you dial a nu mb er , suc h as *6 11 (che ck with yo ur se rvic e p rovide r).
User Gu ide 65 Note : T o loca te the ME ID sele ct Me nu > Sett in gs > My Phone > Phone Inf o > Bui ld I nf o and scroll down t o MEID : for the 11-d igit num ber . If yo ur ph one us es an e lectr oni c servi ce numb er (E SN), then ESN: will r eplac e MEID: .
66 I NDEX Numeric s 1-touch dialing , 46 A accesso r i es , 65 headsets , 51 settings , 51 T-coil h earing aid , 5 2 TTY de vice , 52 activatin g Bluetooth , 39 add voice d ial , 4 6 adding Bluet ooth.
User Gu ide 67 pictu r e settin gs , 2 4 recording ligh t , 26 resolution , 2 4 self tim er , 2 4 shutter sou nd , 25 ta king pic tures , 24 video com pression , 2 6 white b alance , 25 capital izatio.
68 folde r s camera pictures , 25, 27 dr aft , 34 images , 27 inbox , 30, 32 multimedia , 27 out box , 35 sent , 35 soun ds , 27 vid eo album , 26 videos , 28 frames , 2 5 frequent list , 4 5 G games .
User Gu ide 69 retrieving , 32 saving , 33 send later , 32 sender information , 33 set priority , 32 slides , 3 3 viewing , 32 multiple pictures , 2 5 N navigatio n basic , 7 key , 7 shortcu t s , 7 n.
70 settings , 50 self tim er , 2 4 sent fo ld er , 3 5 , 36 set priority multimedia messages , 32 setting alarm clo ck , 5 6 qui ck al arm , 56 setting d ate and time , 44 settings accesso r i es , 51.
User Gu ide 71 last taken , 26 locki ng , 2 8 playback to ols , 28 pla yin g , 28 recording , 25 recording ligh t , 26 saved , 28 sending , 28, 53 viewing co nt act s , 1 8 voice mem os , 27 pr ivacy .
Kyoce ra Wireless Corp. 10300 Camp us Poi nt Driv e San D iego, C A 921 21 USA www.kyocer a-wire less.c om 82-G1 877-1E N, Rev . 001 82-G1877-1E N.book Page 72 Thu rsday, A ugus t 2 3, 2007 10: 53 A M.
Een belangrijk punt na aankoop van elk apparaat Kyocera Deco E1000 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Kyocera Deco E1000 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Kyocera Deco E1000 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Kyocera Deco E1000 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Kyocera Deco E1000 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Kyocera Deco E1000 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Kyocera Deco E1000 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Kyocera Deco E1000 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
