Gebruiksaanwijzing /service van het product 301865KUA van de fabrikant LaCie
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L aC ine ma Cla ssi c H D T abl e o f Co nte nts Us er Man ual pag e 1 T able of Contents 1. Introduction................................................................................................................. 7 1.1. Minimum System Requirements .
L aC ine ma Cla ssi c H D T abl e o f Co nte nts Us er Man ual pag e 2 7. Playing Files Located on USB Hard Drive ................................................................... 47 7.1. USB Disk Connection .........................................
L aC ine ma Cla ssi c H D T abl e o f Co nte nts Us er Man ual pag e 3 11. Technical Information................................................................................................ 72 11.1. HD File Format Compatibility ....................
L aC ine ma Cla ssi c H D F orew ord Us er Man ual pag e 4 Copyrights Copyright © 2009 LaCie. All rights re- served. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, re- cording or otherwise, without the prior writ- ten consent of LaCie.
L aC ine ma Cla ssi c H D F orew ord Us er Man ual pag e 5 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste.
L aC ine ma Cla ssi c H D F orew ord Us er Man ual pag e 6 Operating Environment T emperatures ■ Do not expose the LaCinema Classic HD to temperatures out- side the range of 5° C to 30° C (41° F to 86° F). As high end audio/video appliance, the LaCinema Classic HD has been de- signed with an efficient ventilation system.
L aC ine ma Cla ssi c H D Int rod ucti on Us er Man ual pag e 7 1. Introduction Congratulations on the purchase of your new LaCinema Classic HD! The LaCinema Classic HD plugs directly into a wide array of audio/visual equipment for instant playback of stored home mov- ies, music or photos.
L aC ine ma Cla ssi c H D Int rod ucti on Us er Man ual pag e 8 1.1. Minimum System R equirements 1.1.1. Windows Users ■ 500MHz Intel Pentium II processor or later ■ Windows XP, Vista, or Windows 7 ■ 256MB RAM ■ USB interface port ■ Internet connection (for downloading updates) 1.
L aC ine ma Cla ssi c H D Int rod ucti on Us er Man ual pag e 9 Video Codecs ■ MPEG-1 ■ MPEG-2 / HD ■ MPEG4 ■ DivX / HD ■ Xvid ■ H.264 HD ■ WMV9 HD ■ VC-1 Video File T ypes (Containers.
L aC ine ma Cla ssi c H D Int rod ucti on Us er Man ual pag e 10 1.3. Bo x Content Your LaCinema Classic HD package contains the system tower and an accessories box containing the items listed below. 1. LaCinema Classic HD 2. Remote control 3. 2 x AAA batteries 4.
L aC ine ma Cla ssi c H D Int rod ucti on Us er Man ual pag e 11 1.5. Views of the LaCinema Classic HD 1.5.1. Front View 1. Infrared receiver – Receives the infrared signal from the remote control. Make sure the receiver is not obstructed. 2. Disk status LED – Flickering light indicates disk activity.
L aC ine ma Cla ssi c H D Int rod ucti on Us er Man ual pag e 12 1.6. Cables and Connectors 1.6.1. A/V (Audio/Video) Cables These cables provide the audio and video signals to your stereo and TV. The LaCinema Classic HD supports the following standards: 1.
L aC ine ma Cla ssi c H D Usi ng the Rem ote Con tro l Us er Man ual pag e 13 2. Using the R emote Control Some of the buttons of the remote control have different functions or no function at all depending on the type of file you are viewing.
L aC ine ma Cla ssi c H D Usi ng the Rem ote Con tro l Us er Man ual pag e 14 2.2. R emote Control Key Inde x Th e La Ci ne ma Cl as si c HD ’s re mot e co nt ro l al low s yo u to co nt ro l the La Ci ne ma Cl as si c HD wh il e it s con ne ct ed to you r TV or h ome the at re ce nt er .
L aC ine ma Cla ssi c H D Usi ng the Rem ote Con tro l Us er Man ual pag e 15 2.2.1. Important Button Details 1. OK: This button allows you to confirm a selection. 2. Return: Press this button to return to the previous menu. 3. Settings button: This button is used to display the available set- tings or actions in the different media spaces.
L aC ine ma Cla ssi c H D Set tin g Up : T ran sfe rrin g F iles Us er Man ual pag e 16 3. Setting Up: T ransferring Files This chapter explains how to transfer files to the LaCinema Classic HD from your computer via the USB connection.
L aC ine ma Cla ssi c H D Set tin g Up : T ran sfe rrin g F iles Us er Man ual pag e 17 3.1. STEP 1: Connect the P ower Supply 1. Plug one end of the power adapter cord into the back of LaCin - ema Classic HD and the other end into a power outlet ( Fig.
L aC ine ma Cla ssi c H D Set tin g Up : T ran sfe rrin g F iles Us er Man ual pag e 18 3.2. STEP 2: Connect the USB cable 1. Make sure the power cable is connected as described in section 3.1. STEP 1: Connect the Power Supply . 2. Connect one end of the USB cable to your computer ( Fig.
L aC ine ma Cla ssi c H D Set tin g Up : T ran sfe rrin g F iles Us er Man ual pag e 19 3.3. STEP 3: Unmounting Y our Drive As the LaCinema Classic HD behaves like an external USB device when it is connected to your computer via USB, you should unmount its volume before unplugging the USB cable.
L aC ine ma Cla ssi c H D Set tin g Up : C onn ecti ng to T V Us er Man ual pag e 20 4. Setting Up: Connecting to TV This chapter explains how to connect your LaCinema Classic HD to your television in order to browser and play files. Once the connec- tion is established, move on to section 5.
L aC ine ma Cla ssi c H D Set tin g Up : C onn ecti ng to T V Us er Man ual pag e 21 4.1.1. HDMI (High-Definition) Connection 1. Connect the HDMI cable to your television’s HDMI port and to the corresponding port on the LaCinema Classic HD ( Fig. 20 ).
L aC ine ma Cla ssi c H D Set tin g Up : C onn ecti ng to T V Us er Man ual pag e 22 4.1.3. Optical Audio (S/PDIF) Connection In each of the above connection methods, it is possible to connect the LaC.
L aC ine ma Cla ssi c H D Set tin g Up : C onn ecti ng to T V Us er Man ual pag e 23 4.2. STEP 2: Connect the Ethernet Cable 1. Connect the Ethernet cable to the Ethernet port on the back of the LaCinema Classic HD ( Fig.
L aC ine ma Cla ssi c H D Set tin g Up : C onn ecti ng to T V Us er Man ual pag e 24 4.3. STEP 3: Connect the P ower Supply IMPORTANT INFO: If your power supply cable is already con- nected, turn on your TV and then skip to 4.4. STEP 4: Complete the Installation Wizard .
L aC ine ma Cla ssi c H D Set tin g Up : C onn ecti ng to T V Us er Man ual pag e 25 4.4. STEP 4: Complete the Installation Wizard The first time you turn on the LaCinema Classic HD, a wizard ap - pears to help you configure your settings. The wizard appears only the first time you turn on the LaCinema Classic HD unless you have reset drive.
L aC ine ma Cla ssi c H D Set tin g Up : C onn ecti ng to T V Us er Man ual pag e 26 6. Select the type of network connection (Wireless or Ethernet) and click Next , or click Skip ( Fig. 31 ). IMPORTANT INFO: In order to connect the LaCinema Classic HD to your network wirelessly, you can purchase a WiFi dongle from the LaCie website.
L aC ine ma Cla ssi c H D Pla yin g Mu lti med ia F iles Us er Man ual pag e 27 5. Playing Multimedia Files This chapter explains how to use the interface and to play files you’ve transferred to the LaCinema Classic HD’s internal storage. For information on accessing files located on external sources, refer to section 7.
L aC ine ma Cla ssi c H D Pla yin g Mu lti med ia F iles Us er Man ual pag e 28 5.1. Movie Space Navigate to the Movies Space using the Left and Right but- tons.
L aC ine ma Cla ssi c H D Pla yin g Mu lti med ia F iles Us er Man ual pag e 29 5.1.1. Movie Space Options While a movie is playing, you can adjust several playback pa- rameters. Press the Setup button to display or exit the on-screen menu, and use the Left and Right buttons to navigate to a setting and to enter the setting menu (see Fig.
L aC ine ma Cla ssi c H D Pla yin g Mu lti med ia F iles Us er Man ual pag e 30 6. Change play mode: By pressing the Setup button you can adjust the play mode as follows: a. Normal ( Fig. 42 ) b. Repeat one: The currently playing file will repeat continuously ( Fig.
L aC ine ma Cla ssi c H D Pla yin g Mu lti med ia F iles Us er Man ual pag e 31 5.2. Photos Space Navigate to the Photo Space using the Left and Right buttons. Then use the Up and Down buttons to browse within the Photo Space ( Fig. 45 ). The Photo Space will display all of the supported video files that are accessible to the LaCinema Classic HD.
L aC ine ma Cla ssi c H D Pla yin g Mu lti med ia F iles Us er Man ual pag e 32 5.2.1. Photo Space Options While a photo is being displayed, you can adjust several playback pa rameters. Press the Setup button to display or exit the on- screen menu, and use the Left and Right buttons to navigate to a setting and to adjust (see Fig.
L aC ine ma Cla ssi c H D Pla yin g Mu lti med ia F iles Us er Man ual pag e 33 5.3. Music Space Navigate to the Music Space using the Left and Right buttons. Then use the Up and Down buttons to browse within the Music Space ( Fig. 51 ). The Music Space will display all of the supported video files that are accessible to the LaCinema Classic HD.
L aC ine ma Cla ssi c H D Pla yin g Mu lti med ia F iles Us er Man ual pag e 34 ■ Now playing: If a music file is playing, this icon will be present ( Fig. 54 ). Clicking the button will take you to the Now Play- ing window. Click the button to stop music playback.
L aC ine ma Cla ssi c H D Pla yin g Mu lti med ia F iles Us er Man ual pag e 35 5.3.1. Music Space Options During playback, you can adjust several pa rameters ( Fig. 56 ). Press the Setup button to display or exit the on-screen menu and con- figure the following settings.
L aC ine ma Cla ssi c H D Pla yin g Mu lti med ia F iles Us er Man ual pag e 36 4. Random: Files in the current folder or playlist will play in random order ( Fig. 60 ). 5. Random repeat all: Files in the current folder or playlist will play in random order and in succession repeatedly ( Fig.
L aC ine ma Cla ssi c H D Sha rin g F iles Thr ough out Y our Hom e Ne two rk Us er Man ual pag e 37 6. Sharing Files Throughout Y our Home Network Thanks to its support for the network protocols, you.
L aC ine ma Cla ssi c H D Sha rin g F iles Thr ough out Y our Hom e Ne two rk Us er Man ual pag e 38 6.1.1. STEP 1: Connect the P ower Supply 1. Plug one end of the power adapter cord into the back of LaCin - ema Classic HD and the other end into a power outlet ( Fig.
L aC ine ma Cla ssi c H D Sha rin g F iles Thr ough out Y our Hom e Ne two rk Us er Man ual pag e 39 6.1.2. STEP 2: Connect the Ethernet Cable 1. Connect the Ethernet cable to the Ethernet port on the back of the LaCinema Classic HD ( Fig.
L aC ine ma Cla ssi c H D Sha rin g F iles Thr ough out Y our Hom e Ne two rk Us er Man ual pag e 40 6 . 1 . 4 . S T E P 4 : C o n fi g u r e N e t w o r k S e t t i n g s In order for your LaCinema .
L aC ine ma Cla ssi c H D Sha rin g F iles Thr ough out Y our Hom e Ne two rk Us er Man ual pag e 41 6 . 1 . 5 . S T E P 5 : L a C i e N e t w o r k A ss i s t a n t : I n s t a l l LaCie Network Assistant software detects all LaCie network attached storage devices on your network and gives you easy ways to connect to or configure them.
L aC ine ma Cla ssi c H D Sha rin g F iles Thr ough out Y our Hom e Ne two rk Us er Man ual pag e 42 6.1.6. STEP 6: LaCie Network Assistant: T ransfer Files Windows Users: a. Select LaCie Network Assistant in Start/Programs. A Network Assistant icon will appear in the system tray ( Fig.
L aC ine ma Cla ssi c H D Sha rin g F iles Thr ough out Y our Hom e Ne two rk Us er Man ual pag e 43 IMPORTANT INFO: Make sure that IPConf support is activated in the LaCie Network Assistant preferences ( Fig.
L aC ine ma Cla ssi c H D Sha rin g F iles Thr ough out Y our Hom e Ne two rk Us er Man ual pag e 44 6.1.7. Alternative Network Connection Methods If your LaCinema Classic HD is connected to your home network, it is possible to access its volume without using the LaCie Network Assistant.
L aC ine ma Cla ssi c H D Sha rin g F iles Thr ough out Y our Hom e Ne two rk Us er Man ual pag e 45 6.2. Play Files on Networked Media Players LaCinema is both a network media player and server.
L aC ine ma Cla ssi c H D Sha rin g F iles Thr ough out Y our Hom e Ne two rk Us er Man ual pag e 46 6.2.1. UPnP Usage Example: XBO X Here is a typical example using an XBOX: 1. Connect the LaCinema Classic HD to your computer using the USB cable (see 3.
L aC ine ma Cla ssi c H D Pla yin g F iles Lo cat ed on U SB Hard Dr ive Us er Man ual pag e 47 7. Playing Files Located on USB Hard Drive Simply turn on and plug in external hard disks to the LaCinema Classic HD’s front USB port ( Fig. 82 , left) or rear device USB port ( Fig.
L aC ine ma Cla ssi c H D Pla yin g F iles Lo cat ed on U SB Hard Dr ive Us er Man ual pag e 48 4. Once connected, use the remote control to navigate to one of the Media Spaces (Movies, Photos, or Music). Files located on the external USB hard drive can be accessed under the USB1 heading ( Fig.
L aC ine ma Cla ssi c H D Pla yin g F iles Fr om a N etwo rke d Me dia Ser ver Us er Man ual pag e 49 You can stream content to your LaCinema Classic HD via the net- work connection from a networked UPnP or DLNA server located on a host computer (Mac or PC) or a network-attached hard disk (NAS).
L aC ine ma Cla ssi c H D Pla yin g F iles Fr om a N etwo rke d Me dia Ser ver Us er Man ual pag e 50 8 . 2 . F r o m W i n d o w s o r M a c C o m p u t e r s You can install software on your computer which will enable it to act as a UPnP media server and stream files to the LaCinema Classic HD via your Ethernet or wireless network.
L aC ine ma Cla ssi c H D Pla yin g F iles Fr om a N etwo rke d Me dia Ser ver Us er Man ual pag e 51 8.2.2. Windows Media Player (WMP) IMPORTANT INFO: This software is compatible with Windows only. Install Windows Media Player (WMP) 11 to allow you to stream con- tent to the LaCinema Classic HD via your Ethernet or wireless net- work.
L aC ine ma Cla ssi c H D Pla yin g F iles Fr om a N etwo rke d Me dia Ser ver Us er Man ual pag e 52 8.2.3. Shared folders on your Computer After you modify some settings in your operating system, yo.
L aC ine ma Cla ssi c H D Pla yin g F iles Fr om a N etwo rke d Me dia Ser ver Us er Man ual pag e 53 Windows Vista 1. Locate the folder with the files you want to share. 2. Right-click the folder that you want to share, and then click Share ( Fig. 95 ).
L aC ine ma Cla ssi c H D Pla yin g F iles Fr om a N etwo rke d Me dia Ser ver Us er Man ual pag e 54 Mac OS X 10.5.x 1. Open your System Preferences and select Sharing . 2. Click File Sharing in the left-hand column and check the box ( Fig. 97 , 1). 3.
L aC ine ma Cla ssi c H D Ref orm atti ng the L aCi nema Cl assi c H D Us er Man ual pag e 55 9. R eformatting the LaCinema Classic HD Please read the following information on file system formats for Win- dows and Mac operating systems to determine if you need to refor- mat the LaCinema Classic HD.
L aC ine ma Cla ssi c H D Ref orm atti ng the L aCi nema Cl assi c H D Us er Man ual pag e 56 9.1. R eformatting: Windows Users The process of formatting a drive on a computer running Windows XP, Windows Vista, or Windows 7 consists of two steps: (1) installing a signature on the drive, and (2) formatting the drive.
L aC ine ma Cla ssi c H D Ref orm atti ng the L aCi nema Cl assi c H D Us er Man ual pag e 57 8. Click Next . 9. Click Next . 10. Click Next . 11. Click Next . 12. On the Format Partition window, select Quick Format . Click Next . 13. Click Finish to begin the formatting process.
L aC ine ma Cla ssi c H D Ref orm atti ng the L aCi nema Cl assi c H D Us er Man ual pag e 58 9.2. R eformatting: Mac Users TECHNICAL NOTE: The LaCinema Classic HD is formatted in NTFS for immediate use with Windows. Mac users must reformat the drive into Mac OS Extended (NOT journaled).
L aC ine ma Cla ssi c H D Set tin gs M enu Us er Man ual pag e 59 The LaCinema Classic HD Setup Space will help you to properly configure and customize your device. Access it at any time by click- ing the Setup button. When the setup menu is shown, the play- back will be automatically paused.
L aC ine ma Cla ssi c H D Set tin gs M enu Us er Man ual pag e 60 F ig. 108 F ig. 109 10.1.2. Display Resolution Choose a display resolution to match your television (default is Auto ). 10.1.3. Aspect Ratio Depending on your television’s setup, choose either ( Fig.
L aC ine ma Cla ssi c H D Set tin gs M enu Us er Man ual pag e 61 10.1.5. NTSC/P AL Depending on your television’s configuration, choose either ( Fig. 110 ) (note that PAL is the default setting): ■ NTSC ■ PAL 10.2. Settings: Video 10.2.1. Video Sequence Choose from the following ( Fig.
L aC ine ma Cla ssi c H D Set tin gs M enu Us er Man ual pag e 62 10.2.2. Subtitle Font Size Choose from a range of 24pt to 40pt ( Fig. 113 ): F ig. 113.
L aC ine ma Cla ssi c H D Set tin gs M enu Us er Man ual pag e 63 10.3. Settings: Music 10.3.1. Music Sequence Choose from the following ( Fig. 114 ): ■ Repeat one : The currently playing file will repeat continuously. ■ Repeat all: All files in the current folder will play in succession repeatedly.
L aC ine ma Cla ssi c H D Set tin gs M enu Us er Man ual pag e 64 F ig. 117 10.4. Settings: Photo 10.4.1. Slideshow This parameter allows you to change the way pictures are played back (default is Normal ) ( Fig. 117 ): ■ Normal ■ Shuffle ■ Repeat All ■ Repeat All and Shuffle 10.
L aC ine ma Cla ssi c H D Set tin gs M enu Us er Man ual pag e 65 10.4.3. T ransition Effect This parameter allows you to modify the transition effects between photos (default is Normal ) ( Fig.
L aC ine ma Cla ssi c H D Set tin gs M enu Us er Man ual pag e 66 10.5. Settings: System 10.5.1. Language Choose your language. 10.5.2. Content Aggregation This setting activates or deactivates the file database, which allows you to browse files within each media type according to certain pa- rameters (date, recent, etc.
L aC ine ma Cla ssi c H D Set tin gs M enu Us er Man ual pag e 67 10.5.5. Browse Mode This setting allows you to change how files are displayed in a list (default is Thumbnail ) ( Fig.
L aC ine ma Cla ssi c H D Set tin gs M enu Us er Man ual pag e 68 10.5.8. About Clicking this feature will provide you with the firmware version of your LaCinema Classic HD ( Fig. 127 ). 10.5.9. Update Device This feature allows you to update your LaCinema Classic HD’s op- erating system.
L aC ine ma Cla ssi c H D Set tin gs M enu Us er Man ual pag e 69 10.6. Settings: Network 10.6.1. Network Setup This page will display your LaCinema Classic HD’s network values, such as IP address ( Fig. 131 ). To modify these values or request that an IP address be assigned to the drive, click the Configure button.
L aC ine ma Cla ssi c H D Set tin gs M enu Us er Man ual pag e 70 10.6.2. Device Name This page allows you to change the device name of you LaCinema Classic HD. This is the name that will appear on your network. ( Fig. 133 ). Use the arrow keys and the button to use the on-screen keyboard to type a new name.
L aC ine ma Cla ssi c H D Set tin gs M enu Us er Man ual pag e 71 10.6.5. Auto Login This feature allows your LaCinema Classic HD to connect automati- cally to your wireless network (default is ON ) ( Fig. 136 ). If auto login is turned off, you will need to type your network password each time your drive is turned on.
L aC ine ma Cla ssi c H D T ech nic al I nfo rma tion Us er Man ual pag e 72 11. T echnical Information 11.1. HD File Format Compatibility The LaCinema Classic HD is fully compatible with the hi-def formats below, and can play any video encoded with these compression formats: MPEG-2 HD Xvid H.
L aC ine ma Cla ssi c H D T roubl esh ooti ng Us er Man ual pag e 73 If your LaCinema Classic HD is not working correctly, please refer to the following checklist to determine the source of the problem.
L aC ine ma Cla ssi c H D T roubl esh ooti ng Us er Man ual pag e 74 12.1. T roubleshooting the T elevision/Stereo Connection Problem Question Answer The drive is connect- ed, but the TV doesn’t recognize it.
L aC ine ma Cla ssi c H D T roubl esh ooti ng Us er Man ual pag e 75 12.2. USB Connection (Mac Users) Problem Question Answer The drive is not recognized by the computer.
L aC ine ma Cla ssi c H D T roubl esh ooti ng Us er Man ual pag e 76 Problem Question Answer The drive is not run- ning noticeably faster when connected via Hi-Speed USB 2.0. Is the drive connected to a Hi- Speed USB 2.0 port on your computer? Check to see that the Hi-Speed USB 2.
L aC ine ma Cla ssi c H D T roubl esh ooti ng Us er Man ual pag e 77 12.3. USB Connection (Windows Users) Problem Question Answer The drive is not recognized by the computer. Has the drive been formatted? Make sure that the drive has been formatted properly.
L aC ine ma Cla ssi c H D T roubl esh ooti ng Us er Man ual pag e 78 Problem Question Answer The drive is not run- ning noticeably faster when connected via Hi-Speed USB 2.0. Is the drive connected to a stan- dard USB port on your computer? If your drive is connected to a standard USB port, this is normal.
L aC ine ma Cla ssi c H D Con tac ting Cu sto mer Sup port Us er Man ual pag e 79 Before Y ou Contact T echnical Support 1. Read the manuals and review section 12. Troubleshooting . 2. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are correctly and firmly attached.
L aC ine ma Cla ssi c H D Con tac ting Cu sto mer Sup port Us er Man ual pag e 80 13.1. LaCie T echnical Support Contacts LaCie Asia Contact us at: http://www.lacie.com/asia/contact/ LaCie Australia Contact us at: http://www.lacie.com/au/contact/ LaCie Belgium Contact us at: http://www.
L aC ine ma Cla ssi c H D W arr ant y In for mat ion Us er Man ual pag e 81 LaCie warrants your drive against any defect in material and work- manship, under normal use, for the period designated on your war- ranty certificate.
Een belangrijk punt na aankoop van elk apparaat LaCie 301865KUA (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen LaCie 301865KUA heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens LaCie 301865KUA vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding LaCie 301865KUA leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over LaCie 301865KUA krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van LaCie 301865KUA bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de LaCie 301865KUA kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met LaCie 301865KUA . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
