Gebruiksaanwijzing /service van het product 5000 Series van de fabrikant Lexmark
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Lexmark 5000 Series All-In-One User Guide May 2007 www.lexmark.com.
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Contents Safety information .......... ................... ........................................ ................... .................7 Getting the pr inter ready to fax............................... ................................... ...........
Scanning............. ........................................................................... ................. .............. 64 Getting started................................. .................................................... ...............
Copy troubleshooting............................................................................ ............................... ............153 Scan troubleshooting......................................................................................
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Safety information Use only the power suppl y and power supp ly cord provid ed with this product or the manufacturer's authorized replacement power supply a nd power supply cord. Connect the power supply cord to a pro perly grounded el ectric al outl et that is near the product and easily accessible.
Getting the printer ready to fax CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any el ectrical or cabling connections, such as the power suppl y cord or telephone, during a lightning s torm.
• “Connecting directly to a telephone wall jack” on page 12 • “Connecting to an answering machine” on page 14 Using an RJ11 adapter Country/region • United Kingdom • Ireland • Finlan.
If your telecommunicatio n s equipment uses a US-style (R J11) telephone line, follow these steps to connect the equipment: 1 Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region -specific equipment you connect to the printer by the adapter, as s hown, will not fu nction properly.
To connect an answer ing machine or other telecommuni cations equipment to the printer: 1 Remove the plug from the back of the printer. Note: Once this plug is removed, any country- or region -specific equipment th at you connect to the printer by the adapter, as sh own, will not function properly.
Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (su ch as telephones or answering machines ) may not work. Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall ja ck to ma ke copies or to send and receive faxes without using a computer.
4 If you would like to use the same line for both fax an d telephone commun ication, connect a se cond telephone line (not provided) betwe e n the telep hone and t he F slot of an active telephone wall jack.
2 Connect one telephone co rd to the LINE port of the printer, and then plug it into an active telephone wa ll jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect the other te lephone cord to a telephone, and then plug it into the EXT port of the pr inter.
• Three telephone cords • A telephone wall jack 2 Connect one telep hone cord into the LINE port of the printer, and then plu g it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the answering machine .
Related topics: • “Using an RJ11 adapter” on pag e 9 Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software a pplication. Note: Setup steps may vary depending on your co untry or re gion.
4 Connect a second tele phone cord from the computer modem to th e EXT port of the printer. Related topics: • “Using an RJ11 adapter” on pag e 9 Using a digital phone service The fax modem is an analog de vice. Certain devices can be connected to the printer so that digital telephone services can be used.
Faxing using the control panel Getting started Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper , you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions th at came with the pape r.
Loading original documents into th e Automatic Docume nt Feeder (ADF) You can load up to 3 0 sheets of an original documen t into the Automatic Do cument Feeder (ADF) fo r scanning, copying, and faxing. 1 Load an original document facedown into the ADF.
Sending a fax Entering a fax number using the control panel 1 From the control panel, pr ess Fax Mode . 2 Enter a fax number using: The keypad Enter a fax nu mber using the keypad. Notes: • You can include a call ing card number as part of the fax number.
Sending a fax using the control panel Make sure the printer is on. 1 Load an original document facedown in the Automatic Document Feeder (ADF). 2 From the control panel, pr ess Fax Mode .
Related topics: • “Entering a fax number using the control panel” on p age 20 • “Phone Line Busy” on p age 139 Sending a fax while listening to a call (O n Hook Dial) using the contr ol panel The manual dial ing feature lets you dial a telephone number whi le listening to the call through a speaker on the printer.
Receiving a fax manually 1 Make sure the Auto A nswer light is off. 2 To receive the fax if you have not set up a manual answer co de: • Press Start Color or Start Black . or • Press * 9 * on the telephon e after you answer it and hear fax to nes.
7 Press or repeatedly until Manual Pickup Keycode appears. 8 Press . 9 Enter the code you want up to seven ch aracters. Char acters can include nu mbers or the symbols * and #.
4 Press or repeatedly until the setting you want appears. 5 Press , and follow the instructions on th e display. Use this To View View Phonebook entries. Add Create a new Speed Dial or Group Dial entry. Remove Delete a Spe ed Dial or Grou p Dial entry.
Setting the distinctive ri ng using the control panel Distinctive ring is a service pro vided by some telephone comp anies that assigns multiple phone numbers to a single telephone line. If you subscribe to this service, you can pr ogram your printe r to have a dist inctive r ing pattern a nd phone number for incoming faxes.
7 Press or repeatedly until Pick Up On appears. 8 Press . 9 Press or repeatedly until the setting you want appears. 10 Press to save the setting. 11 Make sure the Auto A nswer light is on. When the number of rings you set is de tected, th e printer automatically re ce ives the incoming fax.
17 Press or repeatedly until Device Setup appears. 18 Press . 19 Press or repeatedly until Date/Time appears. 20 Press . 21 Enter the date using th e keypad. 22 Press . 23 Enter the time using the keypad. 24 Press . 25 If the hour you en tered is 12 or le ss, press or repeatedly until AM , PM , or 24hr appears.
j Press . k If the hour you en tered is 12 or le ss, press or repeatedly until AM , PM , or 24hr appears. l Press to save the setting. Related topics: • “Using the control pa nel” on page 95 Changing Caller ID pattern using the control panel The printer supports two distinct Calle r ID patterns: Patte rn 1 (FSK) and Patte rn 2 (DTMF).
8 Press . 9 Press or repeatedly until the setting you want appears. 10 Press . 11 Enter the number to which you wan t to forward the fax. 12 Press to save the setting. Note: If you select Forwar d or Print & Forward, Forward will appear in the lower le ft corner of the fax default menu.
7 Press or repeatedly until the type of report you want to print a ppears. 8 Press . 9 Press or repeatedly until the setting you want appears. 10 Press to print th e report.
e If you want to enter a corres ponding name, enter it using the keypad buttons. Note: A name can include up to 24 characters. f Press . g If you want to en ter additional numbers: 1 Press . 2 Repeat step c through step f. Note: You can enter up to 50 phone numbers.
Canceling a fax after a document is loaded using the control panel If you have loaded a docume nt into the Automatic Document Feeder (A DF) and the prin ter roller has started pulling it into the printer, but you have not yet initiated your fax job: 1 Pull the control pan el up.
Faxing using the computer Getting started Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper , you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions th at came with the pape r.
Loading original documents into th e Automatic Docume nt Feeder (ADF) You can load up to 3 0 sheets of an original documen t into the Automatic Do cument Feeder (ADF) fo r scanning, copying, and faxing. 1 Load an original document facedown into the ADF.
Sending a fax Sending fax while behind a PBX If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone system. Ordinarily, when dialing a fax nu mber, the printer waits to recognize t he dial tone and then dials the fax number.
Customizing dial settings Adding contacts fr om the Address Book 1 From the Finder desktop, doubl e-click the Lexma rk 5000 Series folder. 2 Double-click the Fax Setup Utility icon. 3 Select the Speed Dials tab. 4 Click . 5 From the Address Book, click and drag the contact that you want to add to your printer's Spe ed Dial list.
Setting up a dialing prefix You can add a p refix to the beginning of ea ch number dialed. The prefix can in clude up to eight numbers, commas, periods, and/or these symbols: * # + - ( ). 1 From the Finder desktop, doubl e-click the Lexma rk 5000 Series folder.
Related topics: • “Customizing settings using the Fax Setup Utility” on page 39 Customizing fax settings Using the Fax Setup Utility Use this utility t o adjust how faxes are sent and received. Whe n you save the setting s, they apply to every fax you send or receive.
From here You can Send • Select the teleph one dial method you want to use. • Enter a dialing prefix. • Select a dialing volume. • Select the number o f times you want the machine to redial and the time between those attempts if the fax ca nnot be sent on the first try.
From here You can Fax/Report Printing • Choose to reduce an incoming fax to fit to the paper s ize loaded, or pri nt it on two sheets of paper. • Choose whether to print a footer (the date, time , and page number) to appear on each page you recei ve.
Printing fax activity reports 1 From the Finder desktop, doubl e-click the Lexma rk 5000 Series folder. 2 Double-click the Lexmark 5000 Ser ies Fax Setup Utility icon .
Printing Getting started Using the automatic paper type sensor The printer is equipped with an automatic paper type se nsing device. The Paper Type Sensor automatically detects the type of paper that has been loaded into the printer a nd adjusts the setti ngs for you.
Loading greeting cards, index cards, photo cards, and postcards You can load up to 2 5 greeting cards, inde x cards, photo ca rds, or postcards at a time. 1 Load cards with the print side facing you. 2 Make sure: • The cards are loa ded in the center o f the paper support.
• You use full label sheets. Partial sh eets (with areas e xposed by missi ng labels) may cause labels to peel off during printing, resulting in a paper jam. • The labels are loa d ed in the center of the paper support. • The paper guides rest against the edges of the labels.
Loading banner paper You can load up to 20 shee ts of banner pape r at a time. 1 Remove all paper from the paper supp ort before loading the banner paper. 2 Tear off only the number of page s needed to print the ban ner. 3 Place the required stack of ba nne r paper behin d the printer.
Automatic Document Feeder (ADF) paper capacity Load up to Make sure 30 sheets of: • Letter-size paper • A4 paper • Legal-size pape r • The docu ment is load ed facedown.
Learning about the All-In-One software print options Choosing a paper size 1 With a documen t open, click File Page Setup . 2 From the “Format for” pop-up me nu, choose 5000 Ser ies . Note: When you select Any Printe r, your paper size choices are limited.
Collating copies us ing the computer The printer can sort multiple copy jobs. For example, if you print two copie s of a three-page document, an d you choose not to collate them, th e pages print in this order: 1, 1, 2, 2, 3, 3. If you choose to collate, the pag es print in this order: 1, 2, 3, 1, 2, 3.
Performing printing and related tasks Printing a document 1 Load paper. 2 With a documen t open, click File Print . 3 From the Printer pop-up men u, choose 5000 Se ries . 4 From the third pop-up menu from the top, select the settings you want to adjust, and adjust the settings.
Printing borderless photos From your software applicat ion, set the page margin s to zero, and then adju st the image on the screen so tha t it covers the entire page. Note: Some applications do not sup port margin setting. 1 Load photo or glossy paper, with the glossy or printable side f acing you.
d Choose an orientatio n. e Click OK . 3 Customize the se ttings as needed in the Print dialog. a From the software application, click File Print . b From the Printer pop-up men u, choose 5000 Se ries . c Click Print . Notes: • To avoid paper ja ms, do not force the card s into the printer.
c From the Settings p op-up menu, choose Page Attributes . d Choose a paper size. e Choose an orientatio n. f Click OK . 3 Customize the se ttings as needed in the Print dialog. a From the software application, click File Print . b From the Printer pop-up men u, choose 5000 Se ries .
Printing a banner 1 Remove all paper from the paper support. 2 Tear off only the number of pages needed for th e banner (up to 20 sheets). 3 Place the required stack of banner paper on the top cover. 4 Load only the first p age of banner paper into the pap er su pport with the leading edge of the banner going into the printer.
c From the Settings p op-up menu, choose Page Attributes . d Choose a paper size. e Choose an orientatio n. f Click OK . 3 Customize the se ttings as needed in the Print dialog. a With a documen t open, click File Print . b From the Printer pop-up men u, choose 5000 Se ries .
Printing the last page first (reverse page order) For Mac OS X version 10.4.2 or later: 1 With a documen t open, click File Print . 2 From the third p op-up menu, choose Paper Handling . 3 From the Page Order menu, se lect Reverse . 4 Click Print .
Related topics: • “Using the control pa nel” on page 95 • “Pausing print jobs” on page 56 Resuming print jobs 1 From the Finder de sktop, choose A pplications Utilities Pri nt Center or Printer Setup Utility , depending on the operating sys tem version you are u sing.
Copying Getting started Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper , you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions th at came with the pape r.
Loading original documents into th e Automatic Docume nt Feeder (ADF) You can load up to 3 0 sheets of an original documen t into the Automatic Do cument Feeder (ADF) fo r scanning, copying, and faxing. 1 Load an original document facedown into the ADF.
Performing copying and related tasks Making a copy 1 Load paper. 2 Load an original document facedown in the Automatic Document Feeder (ADF). 3 From the control panel, pr ess Copy Mode . 4 Press Start Color or Start Black . If you want to change a setting 1 From the control panel, pr ess .
15 Press or repeatedly until Paper Typ e appears. 16 Press . 17 Press or repeatedly until the type of paper lo aded into the printer appea rs. 18 Press .
Related topics: • “Loading original docu m ents into the Automatic Documen t Feeder (ADF)” on page 19 • “Using the control pa nel” on page 95 Adjusting copy quality Quality specifies the resolution used for the copy job.
1 Load paper. 2 Load an original document facedown in the Automatic Document Feeder (ADF). 3 From the control panel, pr ess Copy Mode . 4 Press . 5 Press or repeatedly until Collat e appears. 6 Press . 7 Press or repeatedly until On appears. Note: You can collate copies only if you did not make any changes in the Re size menu.
Scanning Getting started Loading original documents into th e Automatic Docume nt Feeder (ADF) You can load up to 3 0 sheets of an original documen t into the Automatic Do cument Feeder (ADF) fo r scanning, copying, and faxing. 1 Load an original document facedown into the ADF.
Load up to Make sure 30 sheets of: • Custom-size pap er • Prepunched paper • Reinforced-edge copie r paper • Preprinted forms • Letterhead pape r • Photo paper • The docu ment is load ed facedown. • The paper guid es rest against the e dges of the paper.
To add an application to the list: 1 Click + . 2 Click Br owse to navigate through the list of applications a v ailable on the computer. Click th e application that you want to add to the Available Applications list . 3 Click OK . 4 From the File Type p op-up menu, ch oose the type of file you want to send to your chosen application.
6 From the Adjustments tab: • Adjust the brightness, contrast, and gamma (color corre ction curve). Move the slid ers to adjust the levels. • Sharpen the image. Mov e the slider to adjust sharpness of your imag e. • Invert colors. Select Invert Colors to reverse the co lors of your image.
From here Go to To Adjustments tab Brightness Adjust the lightness an d darkness of the scanned image. Contrast Adju st the tone of the image as it is set off against a light or dark background. Gamma Increase or decre ase the color co rrection curve.
3 From the All-in-One Center dialog, click Preview/Edit . 4 From the dialog, select Preview . 5 Reload the photo into the ADF, and then click Cl ose on the remin der dialog. Note: Select the check box on the re minder dialog if yo u do not want the dialog to reapp ear until you reopen the application.
Related topics: • “Customizing scan settin gs from the Scan dialog” on page 67 • “Adjusting color settings when scanning” on page 66 Sharpening an image 1 From the Finder desktop, doubl e-click the Lexma rk 5000 Series folder. 2 Double-click the Lexmark 5000 Series Center icon.
Note: By default, Show preview when Scan bu tton pressed on the printer is selected. 6 Click OK to clo se the Preferences dialog with you r scan se ttings applied and go back to the scan job , or you can click the Customize list icon to edit the Ava ilable Applications list.
Related topics: • “Loading original docu m ents into the Automatic Documen t Feeder (ADF)” on page 19 • “Using the control pa nel” on page 95 • “Customizing scan settin gs from the Sca.
Related topics: • “Loading original docu m ents into the Automatic Documen t Feeder (ADF)” on page 19 Scanning images for editing 1 Make sure the printer is co nnected to a compute r, and both the pr inter and the compute r are on. 2 Load an original image facedown into the Au tomatic Document Feeder (ADF).
Notes: • To save each scanned item under a different file name, select Prompt to name each pag e . • When a scan job is saved as a PDF, the Save dialog will prompt once and al l scanned pages are saved in a single file. 5 Click Scan . 6 In the Save dialog, en ter a file name for your scan job.
Scanning clear images from magazines or newspapers Descreening helps to remove wavy patterns from imag es scanned from maga zines or newspa pers. 1 Make sure the printer is co nnected to a compute r, and both the pr inter and the compute r are on. 2 Load an original document facedown into the Automatic Document Feeder (ADF).
Scanning documents or images for e-mailing When you wa nt to scan a new item a nd send it through e-mail: 1 Load an original document facedown into the Automatic Document Feeder (ADF). 2 From the Finder desktop, doubl e-click the Lexma rk 5000 Series folder.
Scanning over a network Setting a network printer to scan Assigning a name to your comp uter You can assi gn a name to you r computer when you install the printer software for the first time. Choose this name when you scan an item on the network printer and want t o send the scanne d image to your computer.
6 On your keyb oard, press return . 7 From the Network All-in-One Sele ction dialog, select the printer you want to scan to your computer. 8 Click Select . 9 Repeat step 4 to step 8 for every printe r that you want to scan to your computer. 10 When finished, click Done .
Working with photos Getting started Using the automatic paper type sensor The printer is equipped with an automatic paper type se nsing device. The Paper Type Sensor automatically detects the type of paper that has been loaded into the printer a nd adjusts the setti ngs for you.
• Lexmark Photo Paper —An outstanding "everyday" heavyw eight inkjet ph oto paper designed for us e with Lexmark printers, but compa t ible with all brands of inkjet p r inters. Although inexpensive, it offers excellent image quality and outstanding valu e.
Note: If the computer or printer is turned off wh ile the camera is connected , you must di sconnect and then reconnect the camera. Working with photos Note: To prevent sm udging or scratching, avoid touching the pr inted surface with you r fingers or sharp objects.
d Choose an orientatio n. e Click OK . 3 Customize the se ttings as needed in the Print dialog. a From the software application, click File Print . b From the Printer pop-up men u, choose 5000 Se ries . c Click Print . Notes: • To avoid paper ja ms, do not force the card s into the printer.
Printing color images in black and white This setting is available only if ther e is a black pr int cartridge installed. 1 Load paper. 2 Customize the se ttings in the Page Setup di alog as needed . 3 With a documen t open, click File Print . 4 From the Printer pop-up men u, choose 5000 Se ries .
Scanning documents or images for e-mailing When you wa nt to scan a new item a nd send it through e-mail: 1 Load an original document facedown into the Automatic Document Feeder (ADF). 2 From the Finder desktop, doubl e-click the Lexma rk 5000 Series folder.
Saving a scanned image 1 Make sure the printer is co nnected to a compute r, and both the pr inter and the compute r are on. 2 Load an original document facedown into the Automatic Document Feeder (ADF). 3 From the Finder desktop, doubl e-click the Lexma rk 5000 Series folder.
Adjusting the brightness of an image 1 From the Finder desktop, doubl e-click the Lexma rk 5000 Series folder. 2 Double-click the Lexmark 5000 Series Center icon. 3 From the All-In-O ne Center, click Preview/Edit to open the Sca n dialog. 4 From the dialog, click Preview .
b Click to preview the ima ge. c Click to scan the image. Related topics: • “Using the All-In-One Center” on page 110 Enhancing photo print qu ality using the software 1 From the Finder desktop, doubl e-click the Lexma rk 5000 Series folder. 2 Double-click the Lexmark 5000 Series Center icon.
7 Press or repeatedly until the setting you want appears. Note: If you select Custom Resize , press and hold or until the size you want appears, and the n press .
Networking the printer Networking overview A network is a collection of devices such as computer s, printers, Ethernet hubs , wireless access points, and routers connected together for communication through cables or through a wireless connection. A network can be either wired, wireless, or de signed to have both wired and wireles s devices.
Installing the printer on additional network computers If you are installing your network printer for use with multiple computers on the ne twork, insert th e i nstallation CD into each additio nal computer, and follow the instructions on the computer screen.
Understanding the printer Understanding the printer parts Checking the box contents 1 2 3 1 2 3 4 5 6 7 8 Name Description 1 Black print cart ridge Cartridges to be inst a lled into the printer. Note: Cartridge co mbinations vary de pending on the product purchased.
Name Description 7 Installation software CD • Installation software for the prin ter • User's Guide in electronic fo rmat • Mac Help 8 User's Guide , Getting Started , or Setup Solutions Printed booklet th at serves as a guide. Note: The User's Gui de can be found on the installation software CD th at shipped with the printer.
Use the To 7 Paper exit tray Hold paper as it e xits. 8 Automatic Document Feeder (ADF) exit tray Pick up your origin al document after it has gone thro ugh the ADF. 9 Display View menus, settings o ptions, printer status, and messages. 10 Automatic Document Fe eder (ADF) paper guides Keep pap er straight when fe eding into the ADF.
Use the To 3 LINE port LINE Connect the prin ter to an active tele phone line to send and receive faxes. The printer must be connected to this telepho ne line to receive incoming fax calls.
3 Align the clips on the control pane l with the holes on the prin ter, and then pres s down. Related topics: • “Using the control pa nel” on page 95 • “Understanding the parts o f the print.
Press To 3 Settings Access menus for maintenance functions, p aper size and type, printer setup , and printer defaults. 4 Quality Adjust the quality of a fax, copy, or scan. 5 Display the Fax, Co py, or Scan menu, depending on which mode is selecte d.
Press To 8 • Cancel a fax, print, co py, or scan job in progre ss. • Clear a fax number or end a fax transmission and return to the fax defa ult screen. • Exit a menu or submen u, and return to the default fax, copy, or scan screen. • Clear current settings or error message s, and return to default settings.
Press To 5 Start Color Start a color fax, copy, or scan, or print job, depending on which mode is selected. Related topics: • “Understanding the Co py menu” on pag e 98 • “Understanding the Scan menu” on page 98 Understanding the Copy menu Understanding the Copy Menu Use this To Copies* Specify ho w many copies to print.
6 Press or repeatedly until th e submenu item or th e setting you want appears, and then press . Note: Pressing selects a setting. An * appears next to th e selected setting. 7 To go into additional submenus and settings, repeat pressing or repeatedly until the submenu item or the setting you want appe ars, and then press .
The message, PictBridge camera detected. Press to chang e settings. appears on the display. Warning: Do not touch the USB cable , any network ad apter, or the pri nter in the area shown whi le actively printing from a PictBridge-e nabled digital camera.
Understanding the Fax menu To access and navigate the Fax menu: 1 From the control panel, pr ess Fax Mode . The fax default scree n appears. 2 If you do not want to change a sett ing, ente r the fax number and press Start Color or Start Black . 3 If you want to chan ge a setting, pr ess .
Understanding the Settings menu 1 From the control panel, pr ess Settings . 2 Press or repeatedly until the me nu item you want ap pears. 3 Press . 4 Press or repeatedly until th e submenu item you w ant or th e setting you want appears. 5 Press . Note: When you choose a value se lection, an asterisk (*) appears next to th e selected setting.
From here You can Defaults Select: • Photo Print Size to choose the size of photo(s) to print. • Set Defaults to change default settings. For more information, see “Saving settin gs” on page 103. Related topics: • “Using the control pa nel” on page 95 Saving settings In a setting menu, an * appears next to the defa ult setting.
Related topics: • “Using the control pa nel” on page 95 Understanding the software Installing the printer software Using the CD that came with the printer: 1 Close all open software ap plications. 2 Insert the printer software CD. 3 From the Finder desktop, doub le-click the pr inter CD icon that automatically appears.
Using the Printer Selection dialog The Printer Sele ction dialog appears in Lexmark Setup Assist ant during installation. It lists all available shared and remote pr inters co nnected to your co mputer. It also lets you select a printer you want to use.
From here Choose To Format for The name of your pr inter Format a page for printin g with the printer. Paper Size Choose a paper size from the list. Orientation Choose an orientation. Scale Reduce or enlarge a photo to a percentage of its original size.
• For Mac OS X version 10.4 or later: 2 From the Printer pop-up men u, choose 5000 Se ries . 3 Change the se ttings as needed. From here Choose To Copies & Pages Copies Specify the number o f copies you want to p rint. Collated Sort multiple copy jobs.
From here Choose To Paper Handling Page Order Choo se any of these options: • Automatic • Normal • Reverse Print Choose any of the se print options: • All pages • Odd numbered pa ges • Eve.
From here Choose To Preview Note: This option is available only i f the file opened is a p h oto. Rotate Choo se the orientation of the photo. Quartz Filter Choose any of these optio ns: • Black and.
Using Printer Services Printer Services provides helpful Web links an d information. From here you can: • Access the Utility. • Access Troubleshooting. • Order supplies. • Contact Customer Support. • Obtain software ve rsion information. To access Printer Services: 1 With a documen t open, click File Print .
From here You can What is being scanned? Select the option closest to the type of image you are scanning. Setting s are optimized based on your selection: • Photo • Mixed Graphics an d Text • Magazine or Newspape r • Black Text How will the scanned image be used? Choose the way the scan will be used.
From here You can Prompt for multiple pages Scan multiple pages usi ng the current scan settin gs. To begin scanni ng multiple pages, make sure tha t: • Prompt for mu ltiple pages is checked.
• Order ink or supplies. • Register your printer. • Contact Customer Support. • Check for special offers. There are two ways to open the Utility: • From the Finder desktop, doubl e-click the Lexma rk 5000 Series folder. Double-click the Lexmark 5000 Ser ies Utility icon.
Related topics: • “Using Printer Service s” on page 11 0 Understanding the printe r 114.
Maintaining the printer Print cartridges Installing print cartridges 1 Pull the control pan el up. 2 Raise the cartridge access do or. 3 Press down on the cartrid ge carrier levers.
4 Remove the tape fro m the black print cartridge, and insert th e cartridge in the left carrier. Warning: Do not touch the gold co ntact area on the back or the metal nozzles on the bottom of the cartridge. 5 Close the black cartrid ge lid. 6 Remove the tape from the color pr int cartridge, and insert th e cartridge in the righ t carrier.
8 Close the cartridge access door. 9 Close the contro l panel until it snaps into place. The control panel d isplay will prom pt you to load paper and press to print an alignment page. Note: The control panel must be closed to start a new scan, print, copy, or fax job.
4 Press down on the cartridge carrier la tch to raise the cartridge carrier lid. 5 Remove the used print ca rtridge. Note: If you are removing both cartri dges, repeat steps 4 and 5 for the second cartridge. Related topics: • “Installing print cart ridges” on page 115 Aligning print cartri dges 1 Load plain pa per.
6 Press . 7 Press again to confirm that plain paper is loaded. A page prints, forcing ink through the print cartridge nozzles to clean them. 8 Print the document again to verify that the print quality has impro ved. 9 If print quality has not imp roved, try cleaning the nozzles u p to two more times.
8 Print the document ag ain. 9 If the print quality d oes not improve, clean the print nozzl es. For more information, see “Cleaning the prin t cartridge nozzl es” on page 118. 10 Repeat step 9 up to two more ti mes. 11 If print quality is still not satisfactory, replac e the print cartridges.
Printing a test page using the computer 1 Load plain pa per. 2 From the Finder desktop, doubl e-click the Lexma rk 5000 Series folder. 3 Double-click the Lexmark 5000 Ser ies Utility icon. 4 From the Maintenance ta b, click Pri nt Test Page . A page prints.
Cleaning the exterior of the printer 1 Make sure that the p rinter is turned off and un plugged from the wall outlet. CAUTION: To avoid the risk of electric sho c k, unplug th e power cord from the wa ll outlet and disconnect all cables to the printer before proceedin g.
5 Reinstall the dry white rol ler, push the ro ller lever gently to the left, and then snap it into place. 2 1 3 4 5 6 Reconnect the powe r cord and the phone line . Refilling print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge.
Item Part number Average car tridge standa rd page yield is up to 1 Black cartridge 28A 175 Black cartridge 2 28 175 High yield black cartridg e 34 550 Color cartridge 29A 150 Color cartridge 2 29 150 High yield color cartri dge 35 500 Photo cartridg e 31 Not applicable 1 Values obtaine d by continuous printing.
Finding information about the printer Quick Setup sheet Descrip tion Where to find The Quick Setup sheet gives you instructions for setting up hardware and software. You can find this do cument in the printer box or on the Lexmark Web site at www.lexmark.
Customer support Descrip tion Where to find (North America) Where to find (rest of world) Telephone support Call us at • US: 1-800- 332-4120 Monday–Friday (8:00 AM–1 1:00 PM ET) Saturday (Noo n.
Record the following information (located on the store rece ipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: • Machine Type number • Serial .
Troubleshooting Setup troubleshooting Incorrect language appears on the display These are possible so lutions. Try one of the followin g : Change the language selection du ring initial setup After you select a language, Language appears again on the display.
3 Plug the cord into an electr ical outlet that other electrica l devices have been using. 4 If the light is not on, press . Cable is not connected, is loose, or is damaged The printer cable must be fu lly connected and undamaged for proper communicat ion.
4 Reconnect the power supply to the printer. 5 Plug the power cord int o the wall outlet. 6 Press to turn the print er on. Restart the computer and reinstall the software 1 Close all open software ap plications. 2 Disable any an ti-v irus programs. 3 Remove the printer so ftware CD from the C D-ROM drive.
Page does not print These are possible so lutions. Try one or more of th e following: Check messages If an error message i s displayed, see “Error messages” on page 163. Check power If the light is not on, see “Power bu tton is not lit” on page 128 .
5 Plug the power cord int o the wall outlet. 6 Press to turn the print er on. Reinstall software 1 Uninstall the printer software, an d then reinstall it. For more information, see “Removing an d reinstalling the software” on page 133. 2 If the software still does not install correctly, visit our Web site at www.
Removing and reinstalling the software If the printer is no t functioning pr operly, or if a communications error message appear s when you try to use the printer, you may ne ed to remove and reinstall the printer software. 1 Close all open software ap plications.
Review digital phone service checklist The fax modem is an analog de vice. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, conn ect the printer to an analog tele phone port (an R-inte rface port) on an ISDN terminal adap ter.
7 If you want to ch ange the country cod e : a Press or repeatedly until the country or region where you are operating the printe r appears. b Press to save the setting. Is your printer memory full? Change setting to Scan after Dial. 1 From the control panel, pr ess Fax Mode .
7 Press or repeatedly until Fax Forwa rd appears. 8 Press . 9 Press or repeatedly to view the curren t Fax Forwarding setting. 10 To turn off Fax Forw arding, press or repea tedly until Off appear s. 11 Press to save the setting. Can receive but not send faxes These are possible causes a nd solutions.
Be sure the printer is detecting a d ial tone • See “Sending a fa x while listening to a call (On Hook Dial) using the control panel” on pag e 22. • Check the Dial Method setting. 1 Listen for a dial tone. If you hear a dial ton e but the printer h angs up without dia ling, this means it did not recognize the dial tone .
Check ink Check the ink levels, an d install a new print cartridge if necessary. Clean scan lens and white roller 1 Unplug the p ower cord and the phone line from the wall. 2 Open the control pane l. 3 Push the roller lever gently to the le ft, pull it forward, an d then lift the white ro ller out of the printer.
Caller ID information is not displayed Caller ID pattern may not be set correctly The printer supports two distinct Calle r ID patterns: Patte rn 1 (FSK) and Patte rn 2 (DTMF).
Phone Line Error These are possible causes a nd solutions. Try one or more of the following: Review digital phone service checklist The fax modem is an analog de vice. Certain devices can be connected to the printer so that digital telephone services can be used.
4 Press . 5 Press or repeatedly until Dialin g and Sending appears. 6 Press . 7 Press or repeatedly until Auto F ax appears. 8 Press . 9 If an asterisk (*) does not appe ar next to On , press . Remote Fax Error These are possible causes a nd solutions.
Print troubleshooting Improving print quality These are possible so lutions. Try one or more of th e following: Check paper • Use the appropriate paper for the document. If you are printing photos or other high-quality image s, for best results use Lexmark photo pape rs.
Remove sheets as they are printed To avoid ink sm udging when you are working with the following media , remove each sheet as it exits, and allow it to dry: • Documents with grap hics or images • .
Make sure paper size ma tches the printer setting 1 From the software application, click File Page Setup . 2 From the “Format for” pop-up me nu, choose 5000 Ser ies . 3 From the Paper Size pop-up menu, check the pa per size. Clean print cartridge nozzles For more information, see “Cleaning the print cartridge nozzles” on page 118.
Checking ink levels usi ng the control panel 1 From the control panel, pr ess Settings . 2 Press or repeatedly until Ma inte nance appears. 3 Press . 4 Press or repeatedly until Ink Level s appears. 5 Press to check the ink levels of the bla ck or color cartridges in the printer.
5 Make sure: • The job statu s is Printing . • Printing status is not on Hold . Otherwise, cli c k Start Jobs . Checking the print cartridges Are the print cartridges properly installed? For more information, see “Installing prin t cartridges”.
Ink levels seem incorrect These are possible so lutions. Try one or more of th e following: Are you printing graphics or photos? When you print documents with a large number of graphics, or with the Photo Quality/Speed setting , the printer uses more ink.
3 Check that the USB cable is not dama ged and that the light is on. Close other open fil es before printi ng Before send ing a file t o print, close all other op en files in the program you are using . The printer prints a blank page when too many file s are open in the same program.
Ready or Busy Printing is listed as the status If Ready or Busy Printing is list ed as the Printer Status on the Status tab of th e Print & Fax dialog while yo u are attempting to prin t, try one or more of the possible sol utions below: Is there a problem with the connections? 1 Check that th e USB cable is con nected to the compute r.
Is the problem with program settings? Use a different fill pattern in the program. For more inf ormation, see the program documen tation. Are the print cartridges clean? You may need to clea n the print cartridge nozzle s. For more informat ion, see the related topic below.
Test page does not print These are possible so lutions. Try one or more of th e following: Make sure the printer is receiving p ower If is not on, the p rinter may not be receiving po wer. • Press . • Plug the printer into a different electrical outle t.
Printer cannot communicate with comp uters over peer-to-peer network These are possible so lutions. Try one or more of th e following: Check the status of the ho st computer and p rinter Make sure: • The host computer is on and is directly connected to the printer.
• If your camera do es not allow you to change the paper size setting, use the control panel to cha nge the paper size to 4 x 6 in. (10 x 15 cm). 1 Insert the USB cable that came with your camera to the camera, and insert the other end into the PictBridge port on the fron t of the printer.
Check messages If an error message i s displayed, see “Error messages” on page 163. Check power If the light is not on, see “Power bu tton is not lit” on page 128 . Removing and reinstallin g software For more information, see “Removing and reinstalling the software” on page 133.
Are you scanning from a magazine or a newspap er? If you are copying or scanning from a magazine or a newspaper, see “Remov ing wavy patterns from scanned photos, magazines, or news papers” on p age 159.
Make sure the printer is set as the defa ult printer and is not on hold or paused To set printer as default: 1 From the Finder desktop, choose Applications U tilities Print Center or Printer Setup Utility . 2 From the Printer List dialog, sel ect your printer.
Restart computer Turn off and then r estart your comput er. Uninstall and reinstall software For more information, see “Removing and reinstalling the software” on page 133. Scanning takes too long or freezes the computer These are possible so lutions.
Change the resolution to a high er value 1 From the Finder desktop, doubl e-click the Lexma rk 5000 Series folder. 2 Double-click the Lexmark 5000 Series Center icon. 3 Click Prev iew/Edit to open the Scan dialog. 4 From the dialog, click Preview . 5 Reload the docu ment into the ADF, and th en click Close o n the reminder dia log.
3 Scan the document. Cannot Retrieve Application List These are possible so lutions. Try one or more of th e following: Check computer connection Make sure your computer i s connect ed to the printer and is turned on. Check cable connection 1 Check the USB cable for any ob vious damage.
9 To reduce stray marks on color photos, click the Reduce Background Noise che c k box, and then move the slider to the desire d value. 10 Click . Cannot scan to a comp uter over a network See “Scanning to a comput er over a network” on page 7 8. Jams and misfeeds troubleshooting Paper jam in the paper support 1 Press to turn of f the printer.
Note: To avoid paper jams, do not force paper into the ADF. Paper or specialty media misfeeds These are the possible solu tions. Try one or more o f the following: Check paper condition Use only new, un wrinkled paper. Check paper loading • Load a smaller amount of p a per into the printer.
Make sure the printer is set as the defa ult printer and is not on hold or paused To set printer as default 1 From the Finder de sktop, choose A pplications Utilities Pri nt Center or Printer Setup Utility , depending on the operating sys tem version you are u sing.
Error messages Alignment Error These are possible so lutions. Try one or more of th e following: Remove tape from print cartridge 1 Remove the print cartridge. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridge. 4 Press to align the cartridge.
6 If the error: • Reappears, replace the blac k (or pho to) print cartridge with a new one. • Does not reappear, reinsert the color print cartridge. 7 If the error re appears, replace the color print cartridge with a new one. Clear Carrier Jam These are possible so lutions.
2 Firmly grasp th e paper, and ge ntly pull it out. 3 If necessary, push the roller leve r gently to the left, pull it forward, and th en lift the white roller o u t of the printe r. 4 Reinstall the white roller, push the ro ller lever gently to the le ft, and then snap it into place.
Is there a problem with the connections? If the printer is conne cted to an external de vice, the pr oblem m ay be with the device . Check the setup information that came with the device to make sure it is properly installed. If printing using a USB cab le, make sure the cable is secure ly attached to both the printer and the computer.
3 Press down on the cartridge carrier la tch to raise the cartridge carrier lid. 4 Remove the cartridges. 5 Reinstall the black cartridge or the pho to cartridge in the left carrier.
3 Press . 4 Press or repeatedly to select the p aper size optio n that will fit your largest photo size. 5 Press Start Color or Start Black to begin printing. Out of Memory The printer softwar e cannot obta in enough memory to print. Try the following: • Before sending a docu ment to print, clo se any other op en programs.
Remove and reinstall the software 1 Close all open software ap plications. 2 From the Finder desktop, doubl e-click the Lexma rk 5000 Series folder. 3 Double-click the Uninstaller icon. 4 Follow the instructions o n the computer screen to remove the printer s oftware.
8 Press . 9 Press Start Color or Start Black to begin printing. Settings are not saved These are possible so lutions. Try one or more of th e following: Change time-out settings If you press to select a setting, an * appea rs next to the select ed setting.
18 Using the numeric keypad , enter your fax number. 19 Press . 20 Using the keypad, ente r a fax name. 21 Press . Note: Initial Setup Complete appears on the display. You will be pr ompted to load pa per into the paper support and press to print an alignment page.
Notices Recycling Lexmark products To return Lexmark products to Lexmark for re cycling: 1 Visit our Web site at www.lexmark.com/recycle . 2 Follow the instructions o n the computer scre en.
All other trademarks are the proper ty of their respective owners. Conventions Note: A Note identifies something that co uld help you. Warning: A Warning identifies something that could dama ge your product hard ware or software. CAUTION: A CAU TION identifies something that could cause you harm.
Note: To assure compliance with FCC regula tions on electrom agnetic interference for a Class B computing device, use a properly shielde d and grounded ca ble such as Le xmark part number 1021294 for USB attach. Use of a substitute cable not properly shi e lded and ground ed may result in a violation of FCC regulations.
Noise emission levels The following measure ments were made in accordance with ISO 7779 and reported in conforma nce with ISO 929 6. Note: Some modes may not apply to your p roduct. 1-meter average sound pressure, dBA Printing 47 Scanning 41 Copying 40 Ready inaudible Values are subject to chan ge.
Connectors X O O O O O Mechanical assemblies— shafts, rollers X O O O O O Mechanical assemblies— motors X O O O O O Mechanical assemblies— other X O O O O O Scanner assembly O O O O O O LCD disp.
If you experie nce trouble with this equipment, for rep air or warranty informa tion, contact Lexmark Inte rnational, Inc. at www.le xmark.com or your Lexmark re presentative. If the equipmen t is causing harm to the telephone networ k, the telephone company may request that you d isconne ct the equ ipment until the problem is resol v ed.
Les compagnies de téléphon e constatent que les surtension s électriques, en particulier celle s dues à la foudre, entraînent d'importants dégâ ts sur les terminaux privés connectés à des sources d’alimentation CA. Il s’agit-là d’un problème majeur d’échelle nationale .
Utilisation de ce produit en Suisse Cet appareil nécessite l’ utilisation d’un filt re de tonalité de fa cturation suisse (nº de référence Lexmark : 14B5123) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.
Total energy usage It is sometimes helpful to calculate the tota l product e nergy usage. Since power cons umption claims are provided in power units of Watts, the power consu mption should be multiplied by the time the product spends in each mode in order to calculate energy usage .
3 LICENSE GRANT . Lexmark grants you the following rights provi ded you comply with all terms and conditions of this License Agreement: a Use . You may Use one (1) copy of the Software Program. The term “U se” means storing, loading, installing, executing, or d isplaying the Softwar e Program.
9 LIMITATION OF LIABILITY . To the maximum extent permitte d by applicable law, for any claim ar ising out of Lexmark's limited warranty, or for an y other claim whatsoever related to the subject.
18 CAPACITY AND AU THORITY TO CONTRACT . You represent th at you are of t he legal age of majority in the place you sign this License Agreement and, i f applicable, you are duly authorized b y your employer or principal to enter into this contract. 19 ENTIRE AGREEMEN T .
Before you present this product for warranty se rvice, re move all print cartridges, p rograms, data, and removable storage media (unless direct ed otherwise by Lexmark).
Networking glossary ad hoc mode A setting for a wireless device that lets it communicate direc tly with other wireless devices without an access point or router ad hoc network A wireless network that does not us e an access point AutoIP address An IP address automatically assigned by a network device.
UAA (Universally Ad ministered Address) An address assigned to a network printer or print server by the manufacturer. To find the UAA, print a network set up page and look for the UAA listing.
Een belangrijk punt na aankoop van elk apparaat Lexmark 5000 Series (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Lexmark 5000 Series heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Lexmark 5000 Series vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Lexmark 5000 Series leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Lexmark 5000 Series krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Lexmark 5000 Series bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Lexmark 5000 Series kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Lexmark 5000 Series . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
