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Express Script Installer Menu Wizard pages 1 1 – 14 Custom Master TV Setup pages 15 – 18 FTG Mode of Operation pages 42 – 53 EXPERIENCED INST ALLER © Copyright 2013 LG Electronics U.S.A., Inc. Hospital TVs P/N: 206-4207 (Rev E) Commercial Mode Setup Guide Note: Selected features shown within this guide may not be available on all models.
2 206-4207 MODEL and SERIAL NUMBER The model and serial numbers of this TV are located on the back of the cabinet. For future reference, LG suggests that you record those numbers here: Model No._________________ Serial No._______________ W ARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK).
3 206-4207 IMPORT ANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water . 6. Clean only with dry cloth. 7. Do not block any ventilation openings.
4 206-4207 IMPORT ANT SAFETY INSTRUCTIONS (Continued from previous page) 22. Outdoor Antenna Grounding If an outside antenna or cable system is connected to the product, follow the precautions below .
5 206-4207 T able of Contents Notes • Installer Menu content is intended for use primarily by qualied TV electronics technicians. • Refer to the Owner ’s Manual for additional information on TV installation, features, specications, maintenance, and safety instructions.
6 206-4207 Commercial Mode Overview This document describes how to set up LQ630H and CQ610H Pro:Centric ® TVs for Commercial Mode operation. LG commercial TV functionality is based on “ownership”.
7 206-4207 Commercial Mode Overview (Cont.) T ypical Installer Menu TV Setup Menus PICT UR E A UD IO INP UT OPT IO N TIM E MY ME DI A CHA NN EL L OC K Installer Menu T o create a customized Master TV Setup, you will need to know how to access the commercial controller (PTC) Installer Menu and make changes to the default values as required.
8 206-4207 FTG Mode This mode enables Pro:Idiom ® decryption and also allows logical channel mapping of physical channels to remove the need for dash tuning. T V o pe rat ion i n F TG Mo de is ba se d o n whi ch el eme nt of t he T V own s t he FTG Lo gi cal C han ne l M ap— th e C PU or th e EBL .
9 206-4207 Pro:Centric TV Interactive Menu Features When running the Pro:Centric application, the interactive Pro:Centric TV enables patients and visitors to locate and select television entertainment.
10 206-4207 Pro:Centric Operation (Cont.) Pro:Centric Setup Administration and management options for the Pro:Centric server are described in detail in the Pro:Centric Server Admin Client User Guide . This document describes only those settings that must be specied on the TVs.
1 1 206-4207 Upon launching, the Express Script Installer Menu Wizard prompts you to select a menu mode. Use the Up/Down arrow keys on the Installer Remote to select the appropriate option: • Select/highlight Express Script in order to proceed with the wizard.
12 206-4207 Express Script Installer Menu Wizard (Cont.) (Continued from previous page) 3. Select the speaker conguration. Use the Left/Right arrow keys on the Installer Remote to select the appropriate speaker: Pillow Only (default), TV Only , or Pillow & TV .
13 206-4207 (Continued from previous page) 7. Edit the Channel Map. This option enables you to add/delete channels, select channel icons, add channel labels, and/or set up channel banks before the Channel Map is transferred to the PTC (see step 8).
14 206-4207 (Continued from previous page) 8. Completion. In the nal step, the TV saves your settings and transfer the setup to the commercial controller (PTC) (similar to 2-5-5 + MENU Mode during Custom Master TV Setup). When this step is complete, the Express Script Installer Menu Wizard closes.
15 206-4207 Custom Master TV Setup Clonable TV Setup Menu Features Notes: • Some menu options vary between analog and digital channels and Aux inputs. • The end user only has access to features that are available on the pillow speaker or the user remote control if provided by the institution.
16 206-4207 Custom Master TV Setup (Cont.) T ypical Installer Menu Note: The Installer Menu header will vary depending on the TV you are setting up. Adjust the values for these Installer Menu items. 2. Set Installer Menu items. This step provides specic instruction only on the Installer Menu items that should be set on a Master TV .
17 206-4207 4. (PTC cloning only / Optional) Run Auto T uning. Note: If yo u run A uto T unin g wit h the inte nt ion to clo ne the res ul ti ng Ch ann el Map , you MUST use a USB memo ry devi ce / .tll l e or a clo ne pr og ram me r for this clon in g pur po se .
18 206-4207 Not e: Th e max im um nu mbe r of ch an nel s (an al og , dig ita l, and A ux in put s) that can be tr ans fe rr ed to the PTC is 141 . An atte mp t to tra ns fe r mor e tha n 141 chan ne .
19 206-4207 Installer Menu Use the Installer Menu to set up, change, or view operational settings. This section describes how to access, use, and exit the Installer Menu from the TV itself; however , you should also refer to the Installer Menu descriptions in this document if you are conguring the TV using LG’ s FTG conguration software.
20 206-4207 As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to indicate the TV’ s current conguration mode.
21 206-4207 Menu Item Function V alue Range Default V alue Brief Description of Function 000 INST ALLER SEQ 0 ~ 3 0 Leave default set to 0. 001 POWER MANAGE 0 ~ 7 0 Sets number of hours of no activity before automatic shutoff. 002 AC ON 0 / 1 0 Set to 1 to enable TV to turn ON when AC power is applied.
22 206-4207 Installer Menu (Cont.) Installer Menu Items 071 through 122 Menu Item Function V alue Range Default V alue Brief Description of Function 071 BCK. CH-TIME 0 ~ 7 2 Chooses custom background color for the Channel-T ime display . 073 CH NOT A VBLE 0 / 1 0 If set to 1 and item 028 CH.
23 206-4207 Detailed Descriptions of Installer Menu Items 000 - INST ALLER SEQUENCE Species entry sequence to the Installer Menu. 0 = 9876 1 = 4321 2 = 1478 3 = 3698 001 - POWER MANAGE (Power Management) Determines hours of no activity before automatic shutoff.
24 206-4207 012 - IR BANKS EN (IR Banks Enable) For di rec t a cce ss to a par tic ula r c han nel b ank . W hen en abl ed, y ou can ac ces s a ch ann el ba nk by inp utt ing th e dis cre te IR cod e f or tha t b ank . Not e: This item is not available in the Installer Menu when item 027 HOSPIT AL MODE is set to 0.
25 206-4207 Installer Menu (Cont.) When Hospital Mode is enabled and the TV is in Pass-through Mode, channel banks are also available. Refer to channel banks information in this document for further details. Channe l bank s are not s upport ed if Hospi tal Mo de is set to 0 or on TVs th at are cong ured for FT G Mode oper ation.
26 206-4207 077 - QUICK SHUTOFF All ow s en d use r (p at ie nt) t o tu rn OF F T V us in g m ec ha ni ca l ( an al og ) Pil lo w Sp ea ker C ha nn el Up /D ow n but to ns . Pa tie nt n ee ds to p re ss and h ol d ei the r ch an ne l b ut to n for t im e de ter mi ne d by va lu e se t.
27 206-4207 099 - BACK LIGHTING Sets the TV screen brightness at power up. Default setting is 255 for LQ630H TVs and 100 for CQ610H TVs. • 1 ( dim mes t p ict ure ) – 100 (br igh tes t p ict ur e).
28 206-4207 Channel Icons / Custom T ext Labels (2-5-4 + MENU Mode) Changing Channel Icons and/or Adding or Editing Custom T ext Labels in the Channel-Time Display If there is no pre-assigned icon for a channel, you can add a custom text label of up to seven (7) characters to help identify the channel or network.
29 206-4207 C HA NN E L P R E V I E W - B A N K 1 C H 01 1- 0 0 1 NO RM A L -A DD ED E nt er - > Ch a ng e C C -> V CH IP M e n u , C h . P r e v i e w - > Ex i t Channel Banks Setup Channel .
30 206-4207 Channel Banks Setup (Cont.) T ypical Channel Previ ew/ Ban ks Setup Menu C H A N N E L P R E V I E W - B A N K 1 C H 0 1 1 - 0 0 1 N O R M A L -AD DED E n t e r - > C ha n g e C C - > V C H I P M e nu , C h . Pr e v i e w - > E x i t IDs currently selected channel bank.
31 206-4207 Channel Banks Setup (Cont.) Inactive TV Setup The re ar e two opt io ns for crea ti ng an ina ct ive TV displ ay on Chann el Bank 4. Eithe r: • Select NORMAL-DELETED for each channel in .
32 206-4207 Date _____________ Installer _____________________________________ Page ___ of ____ Location ______________________________________________________________________ Channel Banks W orksheet.
33 206-4207 Cloning Overview Cauti on: Do not unplu g the TV p ower cord o r rem ove/d iscon nect the U SB mem ory d evice / clone progr ammer whil e Lea rning or T eaching, as d oing so ma y caus e the TV t o mal funct ion or ha rm the USB devic e/clo ne pr ogram mer , resp ective ly .
34 206-4207 USB Cloning Procedures USB Cloning Notes • Rea d t he IM PO R T ANT CL ONI NG IN FO RMA TION o n p age 3 3 b ef ore b egi nni ng any cl on ing p roc ed ure s.
35 206-4207 USB Cloning Procedures (Cont.) T each Master TV Setup to T arget TV 1. Turn ON the T arget TV . The next step depends on whether the Express Script Installer Menu Wizard appears on the scr.
36 206-4207 USB Cloning Procedures (Cont.) USB Cloning Notes • Rea d t he IM PO R T ANT CL ONI NG IN FO RMA TION o n p age 3 3 b ef ore b egi nni ng any cl on ing p roc ed ure s. • Y ou may edit a lename as part of the Learning procedure; however , a le with edited contents will not be recognized.
37 206-4207 USB Cloning Procedures (Cont.) T each Master TV Setup to T arget TV 1. Turn ON the T arget TV . The next step depends on whether the Express Script Installer Menu Wizard appears on the screen when you turn ON the TV : • If th e E xp res s Scr ip t i s d is pla ye d, the TV is already in the required factory default state.
38 206-4207 Clone Programmer Cloning Procedures Caution: If the TV is in LodgeNet PPV Mode or FTG Mode via EBL (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port, as this will damage the clone programmer .
39 206-4207 Clone Programmer Cloning Procedures (Cont.) (Optional) Set the Clock Set the time on a Master TV’s clock. (If the time has already been copied from a TV into the TLL-1 100A clone programmer , you can set the Master TV’s clock by copying the time from the clone programmer .
40 206-4207 Clone Programmer Cloning Procedures (Cont.) Ferrite Core (TDK, ZCAT 2035-0930) Antenna or CA TV QuickSet II Programmer L T2002 ® ZENIT H ELE CTRONI CS C ORPOR AT ION, LINC OLNSH IRE, ILLI.
41 206-4207 Clone Programmer Cloning Procedures (Cont.) (Optional) Set the Clock Set the ti me on a Maste r T V’ s cloc k. (If th e tim e has alre ad y bee n cop ied fro m a TV in to th e L T2 00 2 clo ne pr ogr am me r , you ca n set the Mas te r T V’ s cloc k by cop yi ng the tim e fro m the clon e pr ogr am mer .
42 206-4207 FTG Mode via CPU This mode provides the following features: • Logical channels mapped to RF delivered content. • Digital RF channel minor (program) numbers up to 999. • FTG Channel Map of up to 600 logical channels. • Start Channel set for RF or Aux input delivered content.
43 206-4207 FTG Mode of Operation Overview (Cont.) PICT UR E A UD IO INP UT OPT IO N TIM E MY ME DI A CHA NN EL L OC K TV Setup Menus Shows that the TV is in Pass-through Mode . Function Menu Indicates the TV is not in Pass- through Mode . While the TV is in this mode, Installer Menu settings can be accessed as read-only .
44 206-4207 FTG Mode via CPU Creating an FTG Conguration File using the FTG File Manager This section describes how to create an FTG Conguration (.tlx) le that can be saved to a USB memory device. In order to enable Pro:Idiom decryption, it is recommended that you create an FTG Conguration le using the FTG File Manager .
45 206-4207 FTG Mode via CPU (Cont.) (Continued from previous page) • Create a new FTG Channel Map using the FTG Channel Map Editor in the FTG Channel Map Conguration Utility .
46 206-4207 1. Turn ON the T arget LQ630H or CQ610 H TV . If the E xpr es s S cr ipt In st all er Me nu Wi zar d app ea rs on th e s cr een wh en you tu rn ON t he T V , u se th e U p/ Dow n a rr ow ke ys on th e I ns tal le r R emo te to sel ect E xit E xpr es s S cri pt , a nd pr ess O K ( En ter ) .
47 206-4207 1. Turn ON the TV , and then insert a USB memory device into the USB IN port on the TV . 2. Press MENU on the Installer Remote to display the TV setup menus (TV is in Pass-through Mode) or the Function Menu (TV is already in FTG Mode).
48 206-4207 FTG Mode via CPU (Cont.) Optional Manual Conguration / TV Setup The manual configuration procedures below should only be performed if you do not know the RF channels at the site and need to “Learn” an FTG Configuration file from an LQ630H or CQ610H TV as described on the previous page.
49 206-4207 FTG Mode via EBL (Local Conguration) 1. Install (if necessary) and launch the FTG Device Configuration Application (v5.4.1 or higher) on the PC that will be used to configure the EBL.
50 206-4207 Note: The data referenced in the FTG Conguration List is only a snap- shot of the current FTG Channel Map and FTG Installer Menu settings when copied to the list.
51 206-4207 FTG Channel Map Conguration Utility The FTG Channel Map Configuration Utility enables you to create, view , edit, and print a Logical Channel Map. PRINT MAP Click to display a printable FTG Channel Map Report. The report can also be exported as an HTML or T ext file.
52 206-4207 FTG File Manager Utilities Overview (Cont.) DELETE Click to remove highlighted channel from FTG Channel Map. ADD After defining a new Logical Channel, click to add channel to the FTG Channel Map. FTG Channel Map Editor The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map.
53 206-4207 FTG File Manager Utilities Overview (Cont.) CONFIGURA TION SETTINGS Select tabs for categories of Installer Menu items to set up TV . FTG Installer Menu Conguration Utility Note: The Pro:Centric tab enables you to set up Pro:Centric-specic parameters.
54 206-4207 Reference: Upgrading TV/PTC Software using a USB Memory Device Checking the Software V ersions Y ou can check the software versions of the TV by accessing the Installer Menu with the Installer Remote (see “Accessing the Installer Menu” on page 19 for further information).
55 206-4207 Re fe r en ce : D o wn lo a di n g a S pl a sh S c re en us i ng a US B M em o ry D e vi c e Splash Screen Image File Guidelines • The splash screen image must be a baseline (not progressive) 24-bit JPEG. • The image should be no larger than 1 MB.
56 206-4207 Reference: Power Consumption Settings Note: V alues are results of controlled experiments under laboratory conditions. The following tables assume that Installer Menu item 1 18 POWER SA VI.
57 206-4207 Reference: TV Aux Input Conguration DIRECT ACCESS T uning * TV ENABLE MPI DA T A Installer Menu Item 046 ST ART AUX SRCE (Start Aux Source) V alue Installer Menu MPI DA T A ST A TUS TYP.
58 206-4207 A b -LAN enabled head end device, such as an LG FMA-LG101, broadcasts over the RF distribution system to communicate to multiple TVs. When the TV is first installed, it must be turned ON in order for its embedded b -LAN module to receive communication from the head end device.
59 206-4207 Reference: LQ630H/CQ610H Hospital Operations Hospital Features The following table identies when and how the LQ630H and CQ610H hospital features are supported in three different TV congurations. As indicated in the introduction to this document, LG commercial TV functionality is based on “ownership” of the Channel Map.
60 206-4207 Note: Even if Scan Mode is enabled, the front panel channel keys cannot be used to turn ON the TV . Note: The power indicator on the front panel of the TV has two dif ferent settings: one for when the TV is in standby and one for when the TV is turned ON.
61 206-4207 Thi s s ec tio n des cr ibe s h ow to r est ore f act or y d ef aul ts ei the r on a s in gle TV th at is c urr ent ly in P ass -t hro ugh or FTG M ode o r o n mul tip le TVs t hat a re cu rre ntl y in FT G M ode . Note: If the TV(s) is/are currently in FTG Mode, restoring the factory defaults also resets the TV to Pass- through Mode.
62 206-4207 OPT IO N En te r Mo ve Reference: TV Zone Restrictions Close 1 ► ► • Language • Caption : Off • Power Indicator • Set ID : 1 • Demo Mode : Off • Zone : 1 • Eject The FT G.
63 206-4207 Reference: 22LQ630H Rear and Side Jack Panels PIL LO W SP EA KE R RGB I N (P C) ANTENNA IN TV -LIN K CFG AUD IO I N (RG B/ DV I) S PE AK ER OUT (8 Ω) CPU S ER V IC E (SE R VI CE O NL Y) PTC S ER V IC E (SE R VI CE O NL Y) GAM E CO NT RO L / MPI /DVI IN IN 1 2 USB IN AUDIO/VIDEO AV IN .
64 206-4207 Reference: 26/32LQ630H Rear and Side Jack Panels USB IN AUDIO IN (RGB/DVI) AV IN (AUDIO/VIDEO) RGB IN (PC) /DVI IN 1 IN 2 SP E AK ER OU T 8 GA M E CO N TR O L / MPI PI L LO W SP E A KE R TV -L I NK CF G PTC SERVICE (S E R VI C E O NL Y) CPU SERVICE (S E R VI C E O NL Y) ANTENNA IN .
65 206-4207 L/MONO-AUDIO-R IN Connect to audio output jacks on external device. For only mono audio output, connect to Left audio input. Reference: 42CQ610H Rear and Side Jack Panels ANTENNA IN A V IN.
66 206-4207 The three-c ontac t SPEAKER OUT 3.5 mm jack on the LQ630H and CQ610H rear panels provi des mono speake r level signal output s (audio -, audio +) for a single 8 ohm external speaker . Refer to the follow ing diagr am for pinout details. On LQ630H or CQ610H TVs with softwa re earlier than CPU v3.
67 206-4207 SAP Analog Mode: Selects MTS sound (Mono, Stereo, or SAP). DTV Mode: Changes the audio language, if additional languages are available. * INFO Displays channel information. ** CC Activates subtitles, unless the Channel Preview/Banks Setup Menu is currently on the screen, in which case this option displays the Lock (V -Chip) Menu.
68 206-4207 Reference: Pillow Speaker Setup The pillow speaker will only be functional after the Express Script/Custom Master TV Setup and/or cloning procedures are complete. Note: When Inst aller Menu item 027 HOSPI T AL MODE is s et to 254 (facto ry de fault valu e), t here is no power (volt age) suppl ied t o the pill ow spe aker .
69 206-4207 Reference: USB Media Navigation using Pro:Centric Pillow Speaker The Pr o:Cen tric pillo w spe aker is cu rrentl y the only pill ow sp eaker that enabl es us ers t o naviga te an d pla y/vie w USB medi a le s (vid eos, music , pho tos, etc.
70 206-4207 General Guidelines: Choosing a Location for Installing a VESA Standard Mount T o the right are some examples of VESA standard mounts. Since there are numerous types of stands and mounts available, only a few are shown here. Refer to the instruc- tions provided with the TV stand that will be used to mount the TV .
71 206-4207 T roubleshooting General T roubleshooting (Some Quick and Easy T ips for Resolving Problems) Installation Symptom Possible Cause(s) Possible Solution(s) Cannot direct enter channel number . (TV in Pass-through Mode) Installer Menu item 028 CH.
72 206-4207 Controller Quick Check ST A TUS LED on PTC Board blinking? Plug into AC Power outlet. TV connected to AC Power? Bad TV Y es No No Y es Cycle the power by removing and reconnecting the AC Power cord. Then, observe POWER LED on front of TV .
73 206-4207 TV turned ON? Y es No Press POWER on Installer Remote. TV is not in Commercial Mode. Call T echnical Support for assistance. TV is in Commercial Mode. No On-screen menu display no longer toggles? Y es Press MENU repeatedly as if to access the Installer Menu.
74 206-4207 Cautio n: If the TV is in LodgeNet PPV Mode or FTG Mode via EBL (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port, as this will damage the clone programmer .
75 206-4207 Channel Previe w/B ank s Setup Menu C H A N NE L P RE V IE W - B AN K 1 C H 0 1 1- 0 01 N OR M AL - A DD ED E n t e r - > C h an g e C C - > V CH I P M e n u , Ch . Pr e vi e w - > E x it Symptom Possible Cause Possible Solution Cannot change channel status in menu.
76 206-4207 Glossary of T erms b -LAN LodgeNet Interactive Corporation proprietary RF communication system used to congure/ control TV via RF distribution system. Channel Map T ypical ly r efe rs to a lo gic al cha nne l ma ppi ng of p hys ica l c hann els .
77 206-4207 Document Revision History / Open Source Software Notice Document Revision History Date Description February 2012 Revision A: New document February 2012 Revision B: Additional USB port for .
206-4207 Revision E © Copyright 2013 LG Electronics U.S.A., Inc. For Customer Support/Service, please call: 1-888-865-3026 www .LGsolutions.com Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric is a registered trademark of LG Electronics Inc.
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