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PCI Expansion System User's Manual 13 Slot PCI to PCI Exp ansion With Surveillance Pro 2 Remote Monitoring and SNMP Capability Model: P13RR-TEL.
Copyright © 2007 Mission Technology Group, Inc. - DBA Magma This publication is protected by Feder al Copyri ght Law, wi th all righ ts reserved. No part of this p ublication may be copi ed, photocop.
MA G MA Table of Contents i Table of Contents PREFACE ............................................................................................... I Advisories ........................................................................................
MA G MA ii Table of Contents Administration Name and Password Setup ................................................ 23 From Email Address .................................................................................... 23 Finalizing Surveillance Pro 2 Configuration .
MA G MA Preface i Preface Advisories Five types of advisories ar e used throughout this manual to provide helpful information, or to alert y ou to the pot ential for hardware damage or personal inj ury. They are Note , Important , Caution , Warning , and Danger .
MA G MA ii Preface Safe ty In structio ns Always use caution when servicing any el ectrical component. Before handling the MAGMA PCI Expansion chassis, read the following instructions and safet y guidelines to prev ent damage to the product and to ensur e your own person al safety .
MA GMA Preface iii In addition, take note of these safe ty guidelines when appro priate: ♦ To help avoi d possible dama ge to systems boards, wait five seconds after turning off the computer before removing a component, removin g a system board, or disconnecting a peripheral device from the computer.
MA GMA iv Preface ♦ When transporting a sensitive compon ent, first place it in an anti-static container or packaging. ♦ Handle all sen sitive component s at an ESD workstation. If possible, use anti-static floor pads an d workbench pads. ♦ Handle com ponents and boards with care.
MA GMA Chapter 1 Introduction 1 Chapter 1 Introduction General Specifications The MAGMA P13RR-TEL is a ru gged COTS (Commercial-Off-The- Shelf) 13 Slot PCI to PCI Expansion System desig ned specifically for industrial telephon y and military-grade conf igurations requ iring remote monitoring capabil ity.
MA GMA 2 Chapter 1 Introduction Parts List The follo wing parts are provid ed: Qty Item 1 13 Slot PCI to PCI Expansion Chassis 1 PCI Expansion Cable (1-meter or 1.5-meter) 1 1 PCI Host Interface Card 13 Long card retainers 13 Short card retainers 2 U.
MA GMA Chapter 2 Hardware Installation 3 Chapter 2 Hardware Inst allatio n The follo wing steps will guide you in completing the har dware installation of your MAGMA P13RR-T EL. Electrostatic Discharge (ESD) Warning All PCI cards are susceptible to electrostatic discharge.
MA GMA 4 Chapter 2 Hardwa re Installation Before you Begin The 400W redund ant power supply is auto- switching. These mea ns that it will automati cally switch to match whatever source power yo u are using.
MA GMA Chapter 2 Hardware Installation 5 Attach PCI Expansion and Power Cable Carefully positi on the MAGMA expansion chassis so th at the supplied PCI expansion cable will conveniently reach from the co nnector of the PCI host card to the connector on t he back of the PCI expansion.
MA GMA 6 Chapter 2 Hardwa re Installation Recheck the Installation Check your in stallation before p owering up the MAGMA e xpansion chassis for the first time.
MA GMA Chapter 2 Hardware Installation 7 MAC Start Up MAC computers will boot up without any visible indicators that the Expansion Sys t em is connected.
MA GMA 8 Chapter 3 Verify Installation CHAPTER 3 V erify Inst allatio n Windows 2000 and XP To verify a successful installation on W indows XP or 2000, find the ‘M y Computer’ icon Æ Rig ht-click.
MA GMA Chapter 3 Verify Installation 9 If, however, the installation was uns uccessful, you may not see the PCI to PCI Bridge, or it will have a small yello w in front of it. Proceed to Chapter 7 Troub leshooting for help with Windows installation problems.
MA GMA 10 Chapter 3 Verify Ins tallation Any PCI Cards you install in the e xpansion chassis will appear behind the pci-bridge device. Mac OS 10.2.x Mac OS 10.
MA GMA Chapter 4 Install 3 rd Party PCI Cards 11 Chapter 4 Inst all 3 rd Party PCI Cards This chapter provid es information on ho w to install 3 rd Part y PCI cards into your MAGMA expansio n chassis. More detai ls on the installation of individual card s are pr ovided b y the card’s m anufactur er.
MA GMA 12 Chapter 4 Install 3 rd Party PCI Cards Slide the enclosure cover backwards, disengagi ng it from the guides at t he front of the enclosure, by firmly grasping the cover lip and pulling the cover backward about ¼” and then li fting the cover off.
MA GMA Chapter 4 Install 3 rd Party PCI Cards 13 After you have verified the card installation, che ck the card hold- down assembly that is holdi ng the card securely to the card hold-down bar. If necessary, use the ad justm ent screw to tighten the card hold- down brace.
MA GMA 14 Chapter 4 Install 3 rd Party PCI Cards Make sure that all PCI car ds are fully seated in their connectors. When correctly seated in its connector, you will notice a firm resistance when you pull up gently on the card.
MA GMA Chapter 4 Install 3 rd Party PCI Cards 15 Finishing Touches After your system is working properly , replac e any empty slots w ith slot covers, and install the card hold do wn retainers that shipped with your expansion system.
MA GMA 16 Chapter 4 Install 3 rd Party PCI Cards Finally, replac e the host computer cover and the expansion chassi s cover. Rack Installations Installing your new P13RR-TEL into an equipment rack has never b een easier.
MA GMA Chapter 5 Remote Monitoring 17 Chapter 5 Remote Monitoring The Remote Monitori ng System Surveilla nce Pro 2 adds the ab ility to remotely monitor the status of the P 13RR-TEL. You can now get all the information that is displaye d on the LCD of the chassis in near real time without leaving your desk.
MA GMA 18 Chapter 5 Remote Monitoring Surveillance Pro 2 Web Page To view the status web page created by Su rveillance Pro 2, ope n any web browser a nd simply type the defau lt Surveillanc e Pro 2 IP address of 192.168.1.100 i nto the address bar. In a few moments you w i ll see a web page showing the status of t he P13R R-TEL critical parameters.
MA GMA Chapter 5 Remote Monitoring 19 the username is admin and factory defa ult for the password is password , both in lo wer case. Chassis Name The chassis name is blank by default. In order to help identif y which system has an error, you should give the chassis a mea ningful name, such as MAGMA, or MAGMA01 if you have more than one system.
MA GMA 20 Chapter 5 Remote Monitoring The second option is to h ave a DHCP ( D ynamic H ost C onfig uration P rotocol) server assign an IP addr ess that has a reservation set up for the MAC of the Ethernet interface.
MA GMA Chapter 5 Remote Monitoring 21 Subnet Mask and Gate w ay Address The subnet mask ca n be used to determin e which net work a particular IP belongs to. It is helpfu l for dividing a host to many di fferent subnets. The gate way address is used to point Surveilla nce Pro 2 to the router used to gain ac cess to the Inte rnet.
MA GMA 22 Chapter 5 Remote Monitoring Surveillance Pro 2 Email Notification Setup In order for Surveillance Pr o 2 to send e mail notifications, you must setup the following: an SMTP address, and a recip ient’s email address. SMTP Address Enter an SMTP server address in dotted decimal format.
MA GMA Chapter 5 Remote Monitoring 23 Recipient’s Email Address (Email Ad dress #1 - #4) At least one email address must be set up to send the remote email notification messages to. The ema il ad dress needs to be less than 45 characters. Up to four recipien t’s email ad dresses can be e nt ered.
MA GMA 24 Chapter 5 Remote Monitoring Most SMTP servers will reject the ema il that Surveillance Pro 2 is tr ying to send if it does not belong to its domain. Finalizing Surveillance Pro 2 Configuration Once you have fille d in all of t he neede d information, hit the submit button for the data to be save d to the S urveillanc e Pro 2.
MA GMA Chapter 6 Chassis Maintenance 25 Chapter 6 Chassis Maintenance Like all computer systems, you will need to perform some routine maintenance tasks. Some of these include making sure that the air vents in the chassis are cle ar of obs tructions and that the cooling air from the fans flows freely.
MA GMA 26 Chapter 6 Chassis Maintenance module. Then press the yello w alarm monitoring reset button on the front panel to reset the monit oring operation.
MA GMA Chapter 6 Chassis Maintenance 27 Before you attempt to reinstall th e new fan, be sur e to position the ne w fan correctly using the directi on arrows on the side of the fan. Make sure that the air flows “into” the chassis as indicated by the arro ws.
MA GMA 28 Chapter 7 Troubles hooting Chapter 7 T roubleshooting Locate the Probl em If you are having trouble with the MAGMA expansion s ystem, verify that all cards are seated proper ly and all cables ar e connected proper l y. Be sure you follo wed the instructions in e a rlier sections of this User Guide.
MA GMA Chapter 7 Troubleshooting 29 My Computer Can’t Find the PCI Expa nsion System If the expansion s ystem is not visible in your Windo ws Device Manager or your Apple System Profiler at a ll, yo.
MA GMA 30 Chapter 7 Troubles hooting When Nothing Works The follo wing troubleshooti ng steps will help yo u when the computer or chassis won’t turn on or “nothing seems to work” correctly: Revi.
MA GMA Chapter 7 Troubleshooting 31 My Computer Hangs Duri ng Power Up If your computer “hangs” while being turne d on and you ca n’t even start, follow these simple steps to try to fix this problem: 1. Shut off the computer (fir st) and then the MAGMA expansion system and verify that all cards an d cables are installed correctly.
MA GMA 32 Chapter 7 Troubles hooting My PCI Card Doesn’t Work Follow these simple troubles hooting steps to resolve t ypical 3 rd Part y PCI card problems: The follo wing additi ona l steps might also help when the above troubleshooting steps for fail to resolv e your problem: 1.
MA GMA Chapter 7 Troubleshooting 33 Windows 5. Next, open the Device Manager (View by Conne ction selection). If the is gone, the pr oblem is with the 3 rd Party PCI card or the card driver s. You should go to the Windows Error C odes section of this chapter to learn ho w to troubleshoot using error codes.
MA GMA 34 Chapter 7 Troubles hooting Windows Error Codes If you are having a problem with on e of your devices, and the Devic e status box shows a Wind ows Error Code, refer to the foll owing list of error codes for guidance: Error Code Description/ Action 10 This code indic ates that there is a problem w ith the 3 rd Party PCI Card dri ver.
MA GMA Chapter 7 Troubleshooting 35 Error Code Description/ Action 28 (PCI Card) The driver for the PCI Card is not installed on your system. Reinstall the PCI Card driver following the manufacturer’s instructions. If that fails to fix the problem, call the card manufacturer for new drivers.
MA GMA 36 Chapter 8 How to Get More Help Chapter 8 How to Get More Help Frequently Asked Questions (FAQ) You can visit the MAGMA T echnic al Suppor t FAQ pag es on the Internet at: www.magma.com/support/ Contacting Technical Support Our support department c an be reached by fax at (858) 530-2733 or by phone at (858) 530-2511.
MA GMA Chapter 8 How to Get More Help 37 MAGMA Debug Utility Occasionally, Magma T echnical Support may request W indows users to produce and e mail a MAGMA debug log fi le to help them resolv e your problem. This file s hould be em ailed to support@magma.
MA GMA 38 Chapter 8 How to Get More Help PCIScope Soft w are Utility PCIScope is a pow erful tool for Window s users. It wa s designed by a Germany company called APSoft. This softwa re utility is a valuable resource to explor e, examine and debu g the PCI subsystem of your computer.
MA GMA Chapter 8 How to Get More Help 39 You should save this data a s a file on your computer. Pl ease include your name and date as part of the f ile name with an extension of “.bpd.” Then email thi s file to support@magma.c om if you are expe riencing configuration probl ems.
MA GMA 40 Chapter 8 How to Get More Help Returning M erchandise to MAGM A If factory service is required, a Service Re presentative will give you a Return Merchandise Author ization (RMA) number. Put thi s number and your return ad dress on the shipping l abel when yo u return the item(s) for service.
MA GMA Appendix A Bus Hierarchy 41 Appendix A Bus Hierarchy Bus Hier archy The follo wing figure is represe ntative of the PCI Bus hierar chies for the 13 Slot PCI to PCI Expansion System. This figure pictoria ll y conveys the overall PCI bus topology of the s ystem.
MA GMA 42 Appendix B Need More Slots? Appendix B Need More Slot s? Multiple PCI Expansion System Configur ations The PCI Local Bus S pecification defines the PCI bus as a hierarchical bus , where PCI to PCI Bridges (PPBs) may be used to ad d "levels" to the PCI bus hierarch y.
MA GMA Appendix B Need More Slots? 43 2. The 4 an d 7 Slot Magm a Expansion S ystems each add t wo (2) PCI to PCI Bridges to the PCI Local Bus. T he 13 Slot adds three (3) PCI to PCI Bridges to the PCI Local Bus. T he 6 Slot adds one (1) brid ge. These bridges ar e the communication paths between the PCI card s and the computer resour ces.
MA GMA 44 Appendix B Need More Slots? T he F an-Out C onfigu ra tion is the re commended solution . It t ypic ally provides optimump e r forman c e on most s y s t ems be c ause the re a re fe wer PCI b ridges b e t w een the C omput er CPU and the PCI card s .
MA GMA Appendix B Need More Slots? 45 The follo wing image sho ws the Apple Profiler displa y when a MAC has 2 Expansion Systems connec ted in a “Fan-Out” configur atio n MAC System Profiler with 2 PCI to PCI Expansion Systems Installed in a “Fan-Out Configuration.
MA GMA 46 Appendix B Need More Slots? Verify your configuration Before you st art installing your PCI cards (refer to Chapter 4 Install Cards and Drives for more information) , you should confirm that everything is in pro per working order.
MA GMA Appendix B Need More Slots? 47 Obviously, you will need to keep an eye on your system per formance and make any adj ustments that ma y be required, either to PCI card location or to Expansion S ystem configuration, to obtain maxim um performance.
MA GMA 48 Appendix B Need More Slots? Problems with 3 rd Party card s might only be traceable on ce you have identified the expa nsion system containing the problem card.
MA GMA Appendix B Need More Slots? 49 Finding the Problem Card Windows If you need help to determine which PCI card, or which expansio n chassis, has the problem, you can “right-click” on the car d with the and check the information containe d in the “Location:” field.
MA GMA 50 Appendix C Compliance APPENDIX C Compliance FCC NOTE: This equipment has been tested and found t o comply with the limits for a Class A digital device, purs uant to part 15 of the FCC Rules.
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Manual P/N 09-09907-01-A1 Magma 9918 Via Pasar, San Diego, CA 92126, USA Phone (858) 530-2511 • Fax (858) 530-2733 www.m agma.com.
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