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R Model MV5100 User Guide V ideo Cassette Recorder SUPER VHS ET REC/OTR MENU OK/STATUS S-VHS ET AUDIO POWER VCR/TV CHANNEL PLAY PAUSE/STILL STOP/EJECT OPEN A/V FRONT CONNECTORS DUBBING VCR SP SLP .
S AFETY P RECA UTIONS Intr oduction Congratulations on purchasing y our new VCR . Y ou can’ t wait to get it working, but befor e you do , spare a f ew moments to read this brief intr oduction to the world of video recor ding. It may r epa y you hand- somely in terms of impr oved r esults, and a voiding of costly mistak es.
Intr oduction 3 W elcome to y our VCR o wner’ s manual. This manual has sev en sections: Setting Up Y our VCR; Description of Controls; Basic Operations; Recording; Pla ying; Additional F eatures; and Information Y ou Ma y Need. The instructions explain all of the VCR’ s fea- tures, which ar e listed below .
4 T able of Contents Setting Up Y our VCR Intr oduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 T able of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before Using Y our VCR 5 Putting Batteries in the Remote Control 3 Replace the batter y compartment lid. Using the Remote Contr ol • Do not put objects between the r emote control and the VCR. • P oint the remote control at the de vice you ar e operating.
6 Hookups without a Cable Bo x LP 20917-003 IN OUT S VIDEO VHF/UHF IN ANTENNA OUT TV CABLE BOX VIDEO L R AUDIO (MONO) OUT IN OR LP 20917-003 VHF/UHF IN ANTENNA OUT TV CH3 CH4 CH3 CH4 75 Ω ANT / CABLE OR 75 Ω ANT / CABLE The basic VCR/TV connection – antenna/cable to VCR to TV – is sho wn below .
Hookups without a Cable Bo x (cont’ d) 7 LP 20917-003 IN OUT S VIDEO VHF/UHF IN ANTENNA OUT TV CABLE BOX VIDEO L R AUDIO (MONO) OUT IN CH 4 or CH 3 CH3 / CH4 Switch CH3 CH4 LP 20917-003 VHF/UHF IN A.
CH3 CH4 LP 20917-003 IN OUT S VIDEO VHF/UHF IN ANTENNA OUT TV CABLE BOX VIDEO L R AUDIO (MONO) OUT IN OUT IN S V I D E O 75 Ω ANT / CABLE OUT IN 8 Hookups with a Cable Bo x/Direct Br oadcast System Connections 1 Connect a Cable signal to the IN jack on the Cable Box/DBS.
Hookups with a Cable Bo x/Direct Br oadcast System (cont’ d) 9 LP 20917-003 IN OUT S VIDEO VHF/UHF IN ANTENNA OUT TV CABLE BOX (MONO) IN CH3 CH4 IN OUT 75 Ω ANT / CABLE Connections 1 Connect a Cable signal to the VCR’ s ANTENNA IN jack.
10 T urning on Y our VCR • Befor e turning on your VCR, mak e sure there ar e batteries in the remote contr ol and the VCR, TV , and Cable Box/DBS (if applicable) ar e connected. • The menus will contin ue to appear ev er y time you turn on the VCR until you complete the steps on pages 10-11.
VCR TV VCR/TV QUICK PROGRAMMING POWER STILL/SLOW SMARTPICTURE CH VOL MENU TIMER JOG/SHTL TURBO TIMER AUDIO/ MUTE SKIP SEARCH TAPE MANAGER OK/STATUS - .
12 Automatic Channel Setup 5 W ait for the VCR to set up channels. Although your VCR ma y automatically memorize the channels you receiv e when you turn it on for the first time, this function lets you set up channels again. Mak e each entr y within one minute of the pre vious entr y .
Automatic Channel Setup (cont’ d) 13 Adding/Deleting Channels 2 Press the PLA Y 8 or ST OP 9 button to select TUNER SET UP , then press the OK/ST A TUS button. 3 Press the PLA Y 8 or ST OP 9 button to select ADD/DELETE CH., then press the OK/ST A TUS button.
14 Setting the Clock • T o pr ogram the VCR so its cloc k will automatically mo ve forwar d one hour in Apr il and turn back one hour in October , see page 19. • T o mak e corr ections , follo w steps 1-3, then press the OK/ST A TUS but- ton until the item you w ant to correct is flashing.
Setting the Clock (cont’ d) 15 6 Press the PLA Y 8 or ST OP 9 button r epeatedly to set the YEAR. When the y ear is correct, press the OK/ST A- TUS button. The da y of the week will appear automatically . 8 Press the MENU button. 5 Press the PLA Y 8 or ST OP 9 button r epeatedly to set the D A TE (month and da y).
16 Setting the Clock (cont’ d) 6 Press the MENU button. 7 An on-screen messa ge will ask you to turn off the VCR. Press the PO WER button to turn off the VCR. Auto will flash in the displa y panel until the clock is set. Lea ve the VCR turned off until the time appears on the displa y panel.
3 Press the PLA Y 8 or ST OP 9 button to select CLOCK, then press the OK/ST A TUS button. (If AUT O CLOCK is set to OFF , PBS CH. will not be a vailable in the menu. If this happens, press the OK/ST A TUS button to select AUT O CLOCK, then press the PLA Y 8 or ST OP 9 button to set A UT O CLOCK to ON.
18 Setting the Clock (cont’ d) 5 Press the PLA Y 8 or ST OP 9 button r epeatedly so that AUT O flashes beside PBS CH. • T o display the time on the display panel, press the OK/ST A TUS button repeatedly . • If you live near the boundar y of an adjacent time zone, your PBS c hannel may come from a diff erent time zone .
Daylight-Savings Time 19 6 Press the MENU button. Follo w the steps below to program the VCR so its clock will move forwar d one hour in April and turn back one hour in October . 3 Press the PLA Y 8 or ST OP 9 button to select CLOCK, then press the OK/ST A TUS button.
20 Language Selection 5 Press the MENU button. Follow the steps belo w to change the language of the on-screen displa ys and menus. 3 Press the PLA Y 8 or ST OP 9 button to select LAN- GU A GE. • If you accidentally select Spanish or French and need English, follo w these steps .
Operation indicators These indicators tell you the cur rent opera- tion of the VCR. 3 : Pla y , Forward and Re verse Sear ching :Recor d 55 : Record Pause 355 : Still Picture : Audio Dubbing : Audio .
SUPER VHS ET REC/OTR MENU OK/STA TUS S-VHS ET AUDIO POWER VCR/TV CHANNEL PLAY PAUSE/STILL STOP/EJECT OPEN A/V FRONT CONNECTORS DUBBING VCR SP SLP NORM -15dB 6 0 4 +8 L HI-FI STEREO VIDEO CASSETTE RECORDER MV5100 PO WER Button Press to turn the VCR power on and off.
CABLE BO X Jack Connect the Contr oller here. Y ou ma y use the Controller with either a Cable Box or DBS r eceiver . Details are on pages 50-54. VIDEO IN Jack Connect a video cable coming fr om the VIDEO OUT jack of a camcorder , a Cable Box/DBS, or another VCR here.
PO WER Button After pressing the SA T/CBL/DBS, VCR, or TV button, press to turn on or off the Cable Box/DBS,VCR, or TV . Press and hold to set Child Lock. Details are on page 74. SMAR TPICTURE Button Press to select the SmartPicture mode. Details are on page 59.
VCR TV VCR/TV QUICK PROGRAMMING POWER STILL/SLOW SMARTPICTURE CH VOL MENU TIMER JOG/SHTL TURBO TIMER AUDIO/ MUTE SKIP SEARCH TAPE MANAGER OK/STATUS - .
REW 12:00 PM STEREO CH. 12 SAP SHARP B −−−−− + − 5 −− + −−−− + −−−−− E REMAINING TIME 0:59 SLP 0:00:00 HIFI 26 On-Screen Status Displays 5 Press the MENU button. • If ON SCREEN MODE is set to ON or COUNTER: • Y ou may br ing up the status display at any time by pr essing the OK/ST A- TUS button.
Setting the Remote Contr ol to Oper ate a TV 27 • If you had to pr ogram the remote control to oper ate your TV , whenever you replace the batteries in the remote contr ol, you will have to pro- gram the r emote control again. • There is no guar antee that the remote contr ol will work your TV .
28 Setting the Remote Contr ol to Oper ate a Cable Bo x/DBS • If you had to pr ogram the remote control to oper ate your Cable Box/DBS, whenever you replace the batteries in the remote control, you must pr ogram the remote contr ol again. • The remote contr ol may only oper- ate some features of your Cable Box/DBS.
Helpful Hints • While “- - - -” is blinking on the VCR display panel after inser t a tape , the tape will run for a f ew seconds to search for the tape number .
30 Recor ding 9 Press the ST OP 9 button to stop recor ding. The light will disappear fr om the displa y panel. • If the REC(or d)/O TR button is pressed while a tape without a recor d tab is in the VCR, PRO TECT- ED C ASSETTE C ANNO T RECORD will appear on the screen briefly.
PREVIOUS P AGE STEREO/SAP STEREO AUT O DBS RECORD LINK OFF S-VHS MODE ON FR ONT A/V INPUT VIDEO REAR A/V INPUT VIDEO SELECT: ,9 CHANGE: 3 END: MENU When shipped fr om the factor y , this was set to automatically select S-VHS format for r ecording on an S-VHS tape, and VHS for- mat for r ecording on a VHS tape.
This VCR allows r ecording in Super VHS ET (Expansion T echnology). Y ou can play back those cassettes r ecorded in S-VHS ET on a VCR equipped with S-VHS ET . Y ou can record with S-VHS picture quality on VHS cassettes. 1 Befor e you begin the r ecording, press the S-VHS ET but- ton on the fr ont panel so that the button lights.
Recor ding One Channel/W atching Another 33 5 T o return to the channel being r ecorded, use the TV remote contr ol to select channel 03 or 04 (whichev er chan- nel the CH3/CH4 switch on the back of the VCR is set to).
3 Press the REC(or d)/O TR button repeatedl y until the desired r ecording length appears briefl y on the screen and on the displa y panel. The light will flash on the display panel. (The recor ding length will not appear on the screen if ON SCREEN MODE is set to OFF .
4,5 6 3 2 Insert a tape in the VCR. • Pressing the PO WER button to turn on the VCR will set A UT O DBS RECORD LINK to OFF automatically. • Do not turn on the DBS before the pro gram star ts; otherwise , the VCR will star t recor ding when the DBS power is turned on.
1 First, fill in the box es on this page . It will only take a f ew minutes, and you m ust do it if you want the VCR Plus+ programming system to w ork properl y .
Setting Up the VCR Plus+ Pr ogr amming System (cont’ d) 37 2 Now , compare the channel n umbers you ha ve written into the VCR PLUS+ CH. and C ABLE/TV CH. columns. Y ou’ll notice that some stations ha ve VCR Plus+ and Cable/TV channel numbers that are the same, and other stations ha ve channel numbers that do not match.
• If you enter an incorrect PlusCode pro- gramming number at step 4, ERROR- RE-ENTER CODE will flash on the screen after step 5. Enter the correct PlusCode pro gramming number . Helpful Hint Follow the steps belo w to program a timer r ecording using PlusCode pr ogramming numbers.
Timer Recor ding with the VCR Plus+ Pr ogr amming System (cont’ d) 39 T urn off the VCR for a timer r ecording! Put a tape in the VCR. Leav e the Cable Bo x/DBS on. 9 Press the PO WER button to turn off the VCR. The VCR must be turned off for a timer r ecording to take place.
ONE TIME PR OGRAM PR OGRAM 1 CHANNEL +/– – – – ST AR T +/– – – : – – AM ST OP +/– – – : – – AM REC SPEED SLP D A TE +/– – – /– – /– – D AIL Y: 8 WEEKL Y: 9 CONFIRM: OK END: TIMER Follo w the steps below to program y our VCR to recor d TV pro- grams while you’ re a wa y from home.
Quick Pr ogr amming (cont’ d) 41 5 Press the Number 2/ST OP+ or Number 5/ST OP– button to set the recor ding’ s stop time . Ever y time you pr ess a but- ton, the stop time changes in one-minute increments. If you press and hold a button, the stop time changes in 30-minute increments.
8 • If you want to r ecord the pr ogram one time only , go to step 9. Y ou ma y also press the Number 8/D AIL Y or Number 9/WEEKL Y button repeatedl y to select a ONE TIME PR OGRAM. • If you want to r ecord the pr ogram daily , press the Number 8/D AIL Y button so that D AIL Y PROGRAM appears at the top of the scr een.
10 Press the PO WER button to turn off the VCR. The r light will appear on the displa y panel. (The r light and the Cassette- Inside light will flash when you turn off the VCR if there is not a tape in the VCR.) The VCR must be turned off for a timer recor ding to take place.
3 The ST AR T time will continue to appear on the displa y panel. To set the ST OP time, press the PLA Y 8 or ST OP 9 button. Every time you pr ess a button, the stop time changes in one- minute incr ements. If you pr ess and hold a button, the stop time changes in 30-minute incr ements.
• T o stop a timer recor ding that is in pro gress , press the PO WER button on the remote contr ol. See page 78 for more hints. Helpful Hint 1 Press the VCR button, then press the TIMER button. Checking, Editing, or Clearing Timer Recordings 2 Press the PLA Y 8 or ST OP 9 button to select PROGRAM REVIEW , then press the OK/ST A TUS button.
PR CH ST AR T ST OP DA TE 1 12 08:00P 10:00D07/21 2 36 10:00P 12:00 08/10 3 24 11:00P 01:00 08/10 4 45 03:00P 03:15W10/15 5 6 7 8 SELECT: ,9 CONFIRM: OK 3 Press the OK/ST A TUS button to select the program. Information about the chosen pr ogram will appear .
Timer Recor ding Speed Setting 47 If a pr ogram is recording in SP and ther e is not enough tape to recor d the entire pr ogram, the VCR automatically s witches to SLP to allow complete r ecording if TIMER REC SPEED is set to AUT O . This featur e is especially useful when you set a timer r ecording for a pr ogram that is more than two hours long.
6 Press the PLA Y button on VCR 1 and the REC(ord)/O TR button on VCR 2 at the same time. The light will appear on the VCR 2 displa y panel. • Unauthorized recor ding of copyright- ed television pr ograms, video tapes , or other materials may infr inge on the rights of copyr ight owners and violate copyright laws .
Audio Dubbing 49 • When monitoring the sound dur ing Audio Dubbing, the normal soundtrack is automatically selected. If you wish to hear the Hi-Fi sound, Set “A UDIO OUT” to “HIFI” in the VCR SET UP menu.
50 Connecting the Contr oller If you ar e using a Cable Box/DBS, connect the Controller to y our VCR. The Contr oller will automatically select channels at the Cable Box/DBS during a timer r ecording. Lea ve your Cable Bo x/DBS turned on dur- ing a timer recor ding.
5 Press the PLA Y 8 or ST OP 9 button to select the output channel of your Cab le Box, then press the OK/ST A TUS but- ton. The display sho wn below will appear . If C ABLE BO X USERS SET CLOCK MANUALL Y appears, follow steps 4-8 on page 15, then go to step 6 on page 52.
• If your Cable Bo x does not respond to any of the codes at step 7, the Controller will not change channels at the Cable Box during a timer recor ding. Y ou must select the chan- nel to be recor ded at the Cable Box before a timer r ecording begins.
SELECT CODE NUMBER OF Y OUR DBS RECEIVER 40 REFER T O INSTRUCTION BOOK SET: ,9 TEST: OK END: MENU Setting the Contr oller to Oper ate a DBS 53 • If you use a DBS, you m ust set the clock manually . Details are on pages 14-15. • Complete the steps on page 28 befor e proceeding.
• If your DBS does not respond to the code at step 7, the Controller will not change channels at the DBS during a timer recording. In this case , you must select the channel to be recor ded at the DBS before a timer recor ding begins . Enter the DBS output channel (03 or 04) at step 3 on page 40.
This VCR can r eceive and recor d programs br oadcast in stereo or second audio . It can also play back ta pes recorded in ster eo or second audio . • Second Audio Y ou can pr ogram your VCR so you can hear a pr ogram that is being broadcast in second audio or a tape that was recor ded in second audio.
T o r eceive and recor d programs br oadcast in second audio, follow steps 1-6. T o receiv e and record a pr o- gram broadcast in ster eo , make one of the connections sho wn, then follow steps 1-6. 6 Record the pr ogram as usual. Details are on page 30.
• During playbac k, Hi-Fi stereo may temporarily re ver t to normal audio when you adjust tracking. This is nor- mal. • If Hi-Fi stereo continually r ever ts to normal audio during playbac k, you may want to pr ess the FF 3 button to select MONO at step 3.
58 Video Stabiliz er • Regar dless of the setting, this feature has no effect during recording or special effects playback. Helpful Hint 4 Press the MENU button. Y ou can corr ect vertical vibration when playing back ta pes. When VIDEO ST ABILIZER is set to ON, vertical vibration will be cor- rected automaticall y .
Y ou can mak e the tape pla yback picture softer , sharper , more natu- ral, or more distinct by adjusting the SmartPicture setting. F ollow the steps below to adjust the SmartPicture setting.
• DSPC does not work during a Record Link. • DSPC mak es its adjustments bef ore a timer recor ding begins . • Since DSPC mak es its adjustments before r ecording actually star ts , there is a brief delay after the REC(ord)/O TR button is pressed.
Index Sear ch When you mak e a recor ding, the VCR automatically places an index code at the beginning of the recor ding. Essentially , an index code is a type of “book- mark” for y our tape . This featur e is useful if you ha ve sev eral different pr o- grams recor ded on a single tape.
62 Playback Options 3 T o return to pla yback, press the PLA Y 8 button. 3 T o return to normal pla yback, press the PLA Y 8 button. • Dur ing Searc h, Slow , and Still modes , there will be no sound. • Slow and Still modes automatically switch to Stop mode after five min- utes to protect the VCR and the tape from damag e .
Playback Options (cont'd) 63 Viewing Pictur e in Slo w to Fast Motion 1 First, press the JOG/SHTL (shuttle) button while in the Pla y or Still mode . The JOG/SHTL button will light. 2 Next, turn the outer ring (the Shuttle ring) in either direction.
Intr oduction The T ape Manager Featur e is a very helpful and powerful assis- tant. The T ape Manager will tell you; - on which tape y ou find your recor ded programs.
T o check memor y With this function, you can check the amount of used memory for the tape manger data. 1 Press the VCR button, then press the MENU button. Press the PLA Y 8 or ST OP 9 button to select T APE MANA GER, then press the OK/ST A TUS button.
1- 8 Title Editing When you r ecord a TV program with this VCR, the VCR automatically recor ds the recording start and stop time, date and channel in each program title. If the tape is recorded f or the first time , the tape number and the date are r ecorded in the tape title.
NUMBER BUTTON 1 . , ? – + * / ( ) 1 2 A B C 2 Ä Â A Á Å Ã Ç 3 D E F 3 Ê È É Ë 4 G H I 4 Ï Î Ì Í 5 J K L 5 6 M N O 6 Ñ Ö Ô Ò Ó Õ 7 P Q R S 7 8 T U V 8 Ü Ù Ú Û 9 W X Y Z 9 0 0 .
There ar e three wa ys to find which tape the desir ed program was r ecorded on. • Sor ting by T ape Number ; This function is useful for finding what pr ogram was recorded on each ta pe . T o find the desired pr ogram using “Sor ting by T ape Number”, follow the steps below .
3 Press the PLA Y 8 or ST OP 9 button to select BY D A TE, then press the OK/ST A TUS button. 4 The pr ogram title is sor ted by date. Pr ess the PLA Y 8 or ST OP 9 button to select the title you want, then press the OK/ST A TUS button.
] SPOR TS 1/ 2 0041 BASEBALL 11/18/00 0035 FOO TBALL2 10/27/00 0033 RUGBY FOO 10/19/00 0021 BASEBALL 2 08/27/00 → 0017 BASKETBAL 08/22/00 0016 SWIMMING 08/07/00 0002 FOO TBALL 05/13/00 SELECT : ,9 SEARCH : OK P AGE : 14 END : MENU FIND TITLE → BY T APE NO .
With this function, you can find the blank space on each ta pe and use the space for r ecording. 1 Press the VCR button, then press the MENU button. The Menu screen a ppears . Pr ess the PLA Y 8 or ST OP 9 button to select T APE MANAGER, then press the OK/ST A TUS button.
72 T ape Manager (T o Delete T ape fr om Pr ogr am Data) 4 T o delete the tape data, Press the CLEAR button. T o delete the pro gram data, press the PLA Y 8 or ST OP 9 button to select the pr ogram you want to delete, then press the CLEAR button .
Y ou can disable the T ape Manager functions if you don’ t want to use it. 1 Press the VCR button, then press the MENU button. The Menu scr een appears. 2 Press the PLA Y 8 or ST OP 9 button to select T APE MAN- A GER, then press the OK/ST A TUS button.
The Child Lock featur e disables the buttons on the VCR and remote contr ol. • If you lose your remote contr ol when Child Lock is on, contact Philips . Helpful Hint 2 T o cancel Child Lock, press the VCR button, then press and hold the PO WER button on the r emote control for more than 10 seconds until the VCR po wer comes on.
Blue Backgr ound 75 If you want the TV scr een to be solid blue when a weak signal is receiv ed, set BLUE B A CKGR OUND to ON. The screen will be blue and the sound will be muted. Or , if you want to r eceive the weak signal, set BLUE B A CKGR OUND to OFF .
Automatic Pla yback When you put a ta pe in the VCR, the power will come on automaticall y . If the tape’ s recor d tab is missing, pla yback will begin. Y ou can not inser t a tape without a recor d tab if the VCR pow er is off and a timer recording is set.
Glossar y 77 A UDIO IN/OUT Jacks: jacks located on the front and back of the VCR which are used to recor d audio from another sour ce (IN) or to send audio to another system (OUT). Automatic Channel Pr ogramming: process in which the VCR scans all a vailable channels and places the ones you r eceive in its memory .
78 Helpful Hints If you ar e ha ving problems with your VCR, check the following list of pr oblems and possible solutions befor e requesting service . Y ou ma y be able to solve the pr oblem yourself. If you need to call a customer service repr esentative, please know the model number and serial number of y our pr oduct before y ou call.
The Number buttons won’ t work f or channels abov e 69; channels abov e 13 cannot be received. • Select C ABLE at the TUNER SET UP menu, then let the VCR set up the channels. Details are on page 12. A TV pr ogram cannot be recor ded. • Check the connections betw een the VCR, TV , antenna/cable, and Cable Box/DBS (if applicable).
Video Heads Four video heads with tw o Hi-Fi stereo heads Video Signal EIA standards; NTSC color Antenna VHF/UHF – 75 ohm external antenna terminal VHF Output Signal Channel 3 or 4 (switchable) 75 o.
ac pow er cord ..................................23 accessories .........................................84 alt/speed button ...............................25 ant(enna) in jack .......................6-9, 23 audio in/out jacks ..........22-23, 48, 56 audio dubbing .
Printed in Malaysia R is a registered trademark. COUNT R Y COM P ANY ADDRESS ALGERIE Azu r 2000 8, Lotissement Ben Hatadi , Alge r , Algerie ARMENIA NGYI G Ltd.
Een belangrijk punt na aankoop van elk apparaat Marantz MV5100 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Marantz MV5100 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Marantz MV5100 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Marantz MV5100 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Marantz MV5100 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Marantz MV5100 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Marantz MV5100 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Marantz MV5100 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
