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User Guide (Window s ® version) 20020-301-0200 2012.10.18 ENGLISH Matrox ® T ripleHead2Go ™ Digital Edition • DP Edition • Digital SE.
2 Matrox T ripleHead2Go – User Guide Contents About this user guid e ............... ............. ................. ................ ............. ................ .....4 U sing this guide.......... .................................. ..............
Matrox T ripleHead2Go – User Guide 3 T roubleshooting .................. ............. ................ ............. ................ ................ ......... 35 W hat to do if you ha ve a pr oblem.. ................................. ............
4 Matrox T ripleHead2Go – User Guide About this user guide Y our M atrox user guide pr ovides information o n installing and using y our Matr ox har dware. F or informatio n on Matr ox P o werDesk softw are features an d o ptions, see the help file included with you r Po w e r D e s k s o f t w a r e .
Matrox T ripleHead2Go – User Guide 5 Overview Thank you for purchasing M atrox T ripleHead2Go . This product allows yo ur sing le-monitor graphics hardw are to suppo r t up to thr ee monitors at a time.
6 Matrox T ripleHead2Go – User Guide T ripleHead2Go Digital SE Optional hardwar e (sold separately) Depending on your co nnection setup, you ma y also need any of the following har dware: DVI to.
Matrox T ripleHead2Go – User Guide 7 Connecting your T ripleHead2Go Digital Edition pr oduct This section describes ho w to c onnect up to three (3) analog or digital moni tors to y our Matr ox produc t. T o connect thr ee (3) monitors, see “C onnecting three m onitors ” , page 8 .
8 Matrox T ripleHead2Go – User Guide Connecting thr ee monitors Connection overview Step-by-step connection setup 1 Tu r n o f f c o m p u t e r Before y ou connect your M atrox pr oduct, make sure y ou shut down your system and turn off you r co mp ute r .
Matrox T ripleHead2Go – User Guide 9 3 Attach th e Matrox input ca ble If y our gr aphics hard ware has a D VI connector , attach one en d of the Matro x DVI to DV I ca b l e p ro v i de d w i t h yo u r Matr ox p roduct to the graphics c onnector on y our comput er .
10 Matrox T ripleHead2Go – User Guide 5 Connect the second monito r If y our monitor has a D VI co nnector , use your mon itor cab le to conn ect your seco nd monitor directl y to the second connector ( ) on your M atrox product.
Matrox T ripleHead2Go – User Guide 11 Connecting two monitors Connection overview Step-by-step connection setup 1 Tu r n o f f c o m p u t e r Before y ou conn ect your M atrox pr oduct, make sur e you shut down yo ur system and turn off you r co mp ute r .
12 Matrox T ripleHead2Go – User Guide Plug the othe r end of the USB cable int o a pow ered USB port on y our comput er . F or more information on powered USB ports, see your system man ual.
Matrox T ripleHead2Go – User Guide 13 5 Connect the second monito r If y our monitor has a DVI c onnector , use your m onitor cable to c onnect your second monito r directly to th e third co nnector ( ) on your M atrox product.
14 Matrox T ripleHead2Go – User Guide Connecting your T ripleHead2Go DP Edition pr oduct This section de scribes how to c onnect up to thr ee (3) Displa yP ort or digital (DVI) m onitors t o your Mat rox p ro d u c t . T o connect thr ee (3) monitors, see “Co nnecting three mo nitors” , page 15 .
Matrox T ripleHead2Go – User Guide 15 Connecting thr ee monitors Connection overview Step-by-step connection setup 1 Tu r n o f f c o m p u t e r Before y ou conn ect your M atrox pr oduct, make sur e you shut down yo ur system and turn off you r co mp ute r .
16 Matrox T ripleHead2Go – User Guide 3 Attach th e Matrox input ca ble A ttach one en d of the Matr ox Displa yP ort cable pro vided with your Ma trox p roduct to the graphics connector on your com puter . A ttach the other end of the cable to the DisplayP ort input connector ( ) on your Mat rox p ro d u c t .
Matrox T ripleHead2Go – User Guide 17 5 Connect the second monito r U se your mo nitor ca ble to conn ect your second monitor directly to the se cond connector ( ) on your M atrox product. If y our monitor has a D VI c onnector , use a DisplayP ort to DVI adapter (sol d separately) to con nec t your mo nito r to t he con nec tor.
18 Matrox T ripleHead2Go – User Guide Connecting two monitors Connection overview Step-by-step connection setup 1 Tu r n o f f c o m p u t e r Before y ou connect your M atrox pr oduct, make sure y ou shut down your system and turn off you r co mp ute r .
Matrox T ripleHead2Go – User Guide 19 3 Attach th e Matrox input ca ble A ttach one end of the M atro x DisplayP ort cable pro vided with your Ma trox p roduct to the graphics connector on your com puter . A ttach the other end of the cable to the DisplayP ort input connector ( ) on your Matr ox p roduct.
20 Matrox T ripleHead2Go – User Guide 5 Connect the second monito r U se your mo nitor ca ble to conn ect your second monitor directly to the third connector ( ) on your M atrox product. If y our monitor has a D VI co nnector , use a DisplayP ort to DVI adapter (sold s eparately) to con nec t your mo nito r to t he con nec tor.
Matrox T ripleHead2Go – User Guide 21 Connecting your T ripleHead2Go Digital SE pr oduct This sect ion descr ibes how to connec t up to three (3) digi tal (DVI-D) monitors to your Matro x produc t. T o connect thr ee (3) monitors, see “C onnecting three m onitors ” , page 22 .
22 Matrox T ripleHead2Go – User Guide Connecting thr ee monitors Connection overview Step-by-step connection setup 1 Tu r n o f f c o m p u t e r Before y ou connect your M atrox pr oduct, make sure y ou shut down your system and turn off you r co mp ute r .
Matrox T ripleHead2Go – User Guide 23 2 Connect the USB cable Plug one end o f the USB cable pr ovided with your M atro x product into the USB connector ( ) on your Matro x product. Plug the other e nd of the USB cable int o a powered U SB por t on your computer .
24 Matrox T ripleHead2Go – User Guide 4 Connect the fir st monitor Connect the D VI conn ector on your monitor cable directly to the first connector () o n y o u r M a t r o x p r o d u c t . 5 Connect the second monito r Connect the D VI conn ector on your monitor cable di rectly to the s econd connector ( ) on your M atrox product.
Matrox T ripleHead2Go – User Guide 25 Connecting two monitors Connection overview Step-by-step connection setup 1 Tu r n o f f c o m p u t e r Before y ou conn ect your M atrox pr oduct, make sur e you shut down yo ur system and turn off you r co mp ute r .
26 Matrox T ripleHead2Go – User Guide 2 Connect the USB cable Plug one end o f the USB cable pr ovided with your M atro x product into th e USB connector ( ) on your Matro x product. Plug the other e nd of the USB cable into a powered U SB por t on your computer .
Matrox T ripleHead2Go – User Guide 27 4 Connect the fir st monitor Connect the D VI connect or on your monitor cable directly to the first connector ( ) on y our M atro x pr oduct. 5 Connect the second monito r Connect the D VI connect or on your monit or cable directl y to the third c onnecto r ( ) on y our Matro x product.
28 Matrox T ripleHead2Go – User Guide Connecting a second T ripleHead2Go pr oduct If you want t o fur ther expand your deskt op, y ou can connect a second T ripleHead2Go produ ct to your graphics hardware t o suppor t up to six monitors at a time.
Matrox T ripleHead2Go – User Guide 29 Connecting two T ripleHead2Go pr oducts Connection overview Step-by-step connection setup 1 Tu r n o f f c o m p u t e r Before y ou conn ect your M atrox pr oduct, make sur e you shut down yo ur system and turn off you r co mp ute r .
30 Matrox T ripleHead2Go – User Guide 2 Connect the Power/USB cable Plug one end of the Po wer/USB cable i nto the USB con nector ( ) on your M atrox produc t. Plug the US B connector i nto a USB por t on you r co mp ute r . Plug the powe r supply connector of the P ow er/USB cable into th e external po wer supply .
Matrox T ripleHead2Go – User Guide 31 4 Connect the monit ors U se your mo nitor cables to connect each monitor dir ectly to the c onnectors labeled ( ), ( ), and ( ) on y our Matro x produc t. For more informatio n, see the “Step-b y-step connectio n setup ” for your pr oduct.
32 Matrox T ripleHead2Go – User Guide Installing your Matr ox softwar e This secti on describes how to install Matro x software for Wi n d o w s 8 , Wi n d o w s 7 , Wi n d o w s V i s t a , W indows Ser ver 2008 , Wi n d o w s X P , and W indows Ser ver 2003 .
Matrox T ripleHead2Go – User Guide 33 Obtaining Matrox PowerDesk softwar e Matr ox mak es the latest display dr ivers a vaila ble on the M atro x T echnical Support W eb site ( www .
34 Matrox T ripleHead2Go – User Guide Matr ox PowerDesk softwar e M atrox P o werDesk software helps you get the most out of y our Matro x product. U se Matro x P ow erDesk software to change certain display settings or access Matrox features .
Matrox T ripleHead2Go – User Guide 35 T r oubleshooting What to do if you have a problem If you experience problems w ith your Matro x product: Mak e sure your M atrox pr oduct is properly installed, you ’re using the correct connectors, and all c onnectors are properly fastened.
36 Matrox T ripleHead2Go – User Guide Proble m Matr ox product isn’ t automatically detected 1 Cause Y our Matro x product ma y not support the selec ted display mode or the graphics hardware in you r co mp ute r . 1 Solution Mak e sure yo ur Matro x product supports the se lected displa y mode.
Matrox T ripleHead2Go – User Guide 37 Problem After the startup scr een, or after display settings ar e changed, the screen imag e is garbled or unusable (blank screen, r olling or ov erlapping screen images) 1 Cause An unsupported displ ay mode ma y hav e been selected.
38 Matrox T ripleHead2Go – User Guide Wi n d o w s X P – a Right-click your W indows desktop background, then click Propert ies Æ Settings . b Mov e t h e Scre en reso lu ti on slider to a stretched mo de resolution (for exampl e, 2400 × 600), then click OK .
Matrox T ripleHead2Go – User Guide 39 2 Solution If no sec ondar y display is a vailable in W indow s, y our secondar y display ma y not be enabled on your system. F or more infor mation on how to enable your secondar y display , see your system or graphics hardware d ocumentat ion.
40 Matrox T ripleHead2Go – User Guide 2 Cause Y our monitor vi deo controls may be improperly se t. 1 Solution A djust your monitor co ntrols (br ight ness, cont rast, and so on). F or mor e informatio n, see your monitor manual . 3 Cause Y our monitor s may not be properly connected.
Matrox T ripleHead2Go – User Guide 41 3 Cause The prog ram win dow or dial og box may be s omewhere o ff-s creen. 1 Solution If the pr ogram window y ou want to see is named on the W indo ws taskbar , right-click on it and select Maximize . (If y ou click Restore , the program windo w goes back to its p revious position.
42 Matrox T ripleHead2Go – User Guide Pr oduct information Specifications T ripleHead2Go Digita l Edition T ripleHead2Go DP Edition Tr i p l e H e a d 2 G o Digital SE Key features Supports notebook.
Matrox T ripleHead2Go – User Guide 43 Environmental Notes For the latest co mpatibility inform ation, see the M atro x W eb site ( www .matr ox.c om/graphics/en /support/gxm _main ). The display resolutions and refresh rates available depend on y our monitor and software monitor se tti ngs.
44 Matrox T ripleHead2Go – User Guide W hi le usi ng some g ra phics hardware and so ftware, certain limitations ma y apply . F or informatio n on the capabilities of your graphics har dware, see its docume ntation.
Matrox T ripleHead2Go – User Guide 45 Customer support Matrox W eb Our W eb site h as product lite rature, press releases, technical m aterial, a sales office l ist, tr ade sho w information, and other r eleva nt material. V isit the M atrox Graphics W eb site at www .
46 Matrox T ripleHead2Go – User Guide Driver and softwar e download A more rec ent displ ay driver ma y support more feat ures and ma y offer increased capabilities (such as higher displ ay resolutions). Matro x makes the latest display drivers, software, and system utilities availab le on the Matro x T echnical Support W eb site ( www .
Matrox T ripleHead2Go – User Guide 47 Index C CD-ROM, Matro x 33 Clone mode 42 Connection se tup Digital Edition 7 – 13 Digital SE 21 – 25 DisplayP ort 22 , 25 DP Edition 14 – 20 Connector Dis.
USA FCC Compliance Statement Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class B digital devi ce, p ur suan t to Par t 15 of t he F CC R ul es.
KOREA KCC 전자파 적합 등록 안내 (Class B) 이 기기는 가정용 (B 급 ) 으로 전자파적합등록을 한 기기로 주거 지역에서는 물론 모든 지역 에서 사용할 수 있습니다 .
(Françai s) Ce pro duit intègre une technologie de pr otection des dr oits d’auteur qui est pr otégée par un ou plusieurs brevets américains et par d’autres droits de propriété inte llectuelle de R ovi Corporatio n. L ’ingénierie in verse et le désassemblage so nt interdits.
Copyright © 2012 Matr ox Graphics Inc. • (English) All ri ghts reserved. • (Français ) T ous droits réservés. • (Deutsch) Alle Rechte vorbehalten.
(English) Disclaimer THE INFORMA TION IN THIS GUIDE IS SUBJECT TO CHANGE A T ANY TIME AND WITHOUT NO TICE. Matrox Graphics I nc. reserves the right to m ake changes in specificatio ns at any time and without notice. The information provided by this document is believed to be accurat e and reliable at the time it is written.
Matrox Graphics Inc. 1055 Saint Regis Boulevar d Dorval, Que bec, Canada H 9P 2T4 North America: 1-800- 361-1408 International: (514) 822- 6000 Email: graphics@matr ox.com We b s i t e : www .mat rox.c om/graph ics T echnical support: www .matrox.com/graphics/support T o locate the sales of fice neares t you, visit www .
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