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3000-Series Router/Multiport Dat a/V oice/Fax Frame Relay Access Device Models FR3060, FR3100 FR3060/V4, FR3060/V8 FR3100/V4, FR3100/V8 User Guide.
User Guide 88302203 Revision D MultiFRAD 3000-Series (Model Numbers FR3060, FR3100, FR3060/V4, FR3060/V8, FR3100/V4, FR3100/V8) This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-T ech Systems, Inc.
Contents Chapter 1 - Introduction and Description Introduction ................................................................................................................... ............................. 6 Preview of this Guide ..................
Changing V oice/Fax Channel Parameters .......................................................................................... ..... 55 Interface ......................................................................................................
3000-Series Router/Multiport Dat a/V oice/Fax Frame Relay Access Device Chapter 1 - Introduction and Description.
6 MultiFRAD 3000-Series User Guide Introduction Welcome to Multi-T ech's new MultiFRAD 3000 series, a Frame Relay Access Device (FRAD) that encapsulates data streams from the voice/fax channels, data channels, and LAN devices into frame relay frames.
7 Chapter 1 - Introduction and Description Preview of this Guide This User Guide describes the MultiFRAD and details how to install and configure it. The information contained in each chapter is as fo.
8 MultiFRAD 3000-Series User Guide Front Panel Description The front panel of the MultiFRAD contains groups of LEDs that provide the information on the composite link activity , LAN, data channels, and V oice/Fax channel activity , and the general status of the MultiFRAD.
9 Chapter 1 - Introduction and Description Channels 1 and 2 V35 V .35 Interface. This indicator lights when the channel is configured for a V .35 interface. XMT T ransmit. This indicator blinks when the channel is receiving data to be transmitted on the link or over IP .
10 MultiFRAD 3000-Series User Guide Back Panel Description E&M FXO FXS E&M FXO FXS E&M FXO FXS E&M FXO FXS VOICE/ FAX CHANNEL 8 VOICE/ FAX CHANNEL 4 VOICE/ FAX CHANNEL 7 VOICE/ FAX CHA.
11 Chapter 1 - Introduction and Description Channels 3 - 10 Connectors These DB-25 female connectors are used to connect the MultiFRAD to channel devices. These connections can be to either asynchronous or HDLC synchronous RS-232 data equipment such as multiplexers.
12 MultiFRAD 3000-Series User Guide T echnical Specifications • Provides access to frame relay networks for SLIP , PPP , async and HDLC sync devices.
3000-Series Router/Multiport Dat a/V oice/Fax Frame Relay Access Device Chapter 2 - Installation.
14 MultiFRAD 3000-Series User Guide Introduction This chapter guides you through the unpacking and installation of your MultiFRAD. The installation procedure, provides step by step instructions on cabling and powering-on the MultiFRAD. Chapter 3 provides instructions on loading and configuring the MultiFRAD software.
15 Chapter 2 - Installation V alid V oice/Fax Channels The following are the only valid V oice/Fax channels that can be made at this time: • FXS to FXS • FXS to FXO • FXS to E&M • E&M to E&M For example, the FXS configuration at the local site can talk to an FXO configuration at the remote site.
16 MultiFRAD 3000-Series User Guide 2 Connect the MultiFRAD to the COM port on a PC. Plug the DB-25 male end of your serial cable from your PC into the Command Port connector on the back of the MultiFRAD. 3 Connect one end of an DB-25 (female) cable to the Ext.
17 Chapter 2 - Installation V oice/Fax Cable Connections NOTE: The E&M, FXS, and Ethernet ports are not designed to be connected to a Public T elecommunication Network.
18 MultiFRAD 3000-Series User Guide E&M Jumper Block Positioning Procedure A jumper block exists for each voice/fax channel. The jumper block is to the right of each set of channel jacks. The jumper block contains 8-pairs of pins. The jumper plug fits over three pairs of pins on the jumper block.
3000-Series Router/Multiport Dat a/V oice/Fax Frame Relay Access Device Chapter 3 - Software Loading and Configuration.
20 MultiFRAD 3000-Series User Guide Introduction This chapter will guide you through the installation and initial configuration of the MultiFRAD software included in your shipping box. Chapter 4 will provide a more detailed description of the software and it’s features.
21 Chapter 3 - Software Loading and Configuration 6. The next dialog box enables you to name the Program Folder for the MF3000 files. Y ou can select the default name, MultiFRAD 3000 , or name it anything you like; when done, click Next> to continue.
22 MultiFRAD 3000-Series User Guide 9. Do you want to download default setup? dialog box is displayed. Click the Ye s button to continue. 10. If your MultiFRAD is connected to a LAN and the network protocol is IPX , continue with the following steps (1 1 thru 14).
23 Chapter 3 - Software Loading and Configuration 13. WA N : Enter the WAN network number for the Frame Relay W AN Port by clicking the Network Number box and backspacing through the default number and entering your new W AN Number . Make sure the W AN network number is the same as the MultiFRAD on the other end of the link.
24 MultiFRAD 3000-Series User Guide 22. If your MultiFRAD is going to be connected to a frame relay network with a Synchronous DCE device and External Clocking , click OK and proceed to step 23 to configure your data ports.
25 Chapter 3 - Software Loading and Configuration 23. The Data Port Configuration dialog box allows you to configure the data channels for PPP/ Frame Relay , for data over the Internet, or as a Hub over a frame relay network. The Encapsulation T ype group determines how the data channel is going to be configured.
26 MultiFRAD 3000-Series User Guide 25. If your data device is an Asynchronous device, then click the Asynchronous check box, and select the Baud Rate from the drop-down list. Also, select the Word Length, Parity , Stop Bits, etc. for your device. Refer to the user documentation for the parameters of the data device.
27 Chapter 3 - Software Loading and Configuration 29 The V oice/Fax Channel Setup dialog box is displayed. The Channel Setup dialog boxes define the V oice/Fax channel interface, voice coder , fax parameters, and regional telephone parameters for each channel.
28 MultiFRAD 3000-Series User Guide If you want to dedicate a voice/fax channel to a point-to-point configuration; i.e., the device on a local channel will automatically call a specific channel on a remote MultiFRAD; click the Auto Call Enable option in the Auto Call group.
29 Chapter 3 - Software Loading and Configuration 34. T o change the call progress signaling for your Country/Region , click the down arrow and highlight your specific country or region. The T one Pairs parameters change per your choice. Click OK to continue to building your phone directory database.
30 MultiFRAD 3000-Series User Guide 37. After writing setup to the MultiFRAD, the unit is rebooted. 38. During reboot, the BTG (Booting) LED will be on. W ait for the BTG LED to go off. This could take up to 90 seconds for the BTG LED to go off. 39. Win3.
31 Chapter 3 - Software Loading and Configuration Detect and Map Y our DLCIs 41. From the Setup dialog box, click the Frame Relay button. 42. A Frame Relay dialog box stating “MultiFRAD has detected and added following DLCIs” is displayed. Click the OK button.
32 MultiFRAD 3000-Series User Guide 46. The Frame Relay DLCI Setup dialog box displays a number of DLCIs in the DLCI dialog box window . In the example, the T otal DLCIs window shows 8 DLCIs detected by the Frame Relay network. Click a DLCI that you want to map.
33 Chapter 3 - Software Loading and Configuration 56. The Setup menu is displayed. Build Y our Phone Directory Database Perform the following steps to construct your phone directory database. 57. Click Phone Book on the main menu. The Phone Directory Database dialog box is displayed.
34 MultiFRAD 3000-Series User Guide 58. Click Add to begin building your phone directory database. The Add/Edit Phone Entry dialog box is displayed. In the Station Information group, enter a unique phone number in the Phone Number field for one of the remote voice/fax channel you will be calling.
35 Chapter 3 - Software Loading and Configuration 60. Repeat steps 58 thru 59 for each additional phone number . Y ou should enter one phone number for each remote channel that is enabled. When finished, click OK . 61. The Main menu is displayed. Click Download Setup .
36 MultiFRAD 3000-Series User Guide 63. The Writing Setup dialog box is displayed as the setup configuration is written to the MultiFRAD. 64. After setup is written to the MultiFRAD, the unit reboots. 65. During reboot, the BTG (Booting) LED will be on.
3000-Series Router/Multiport Dat a/V oice/Fax Frame Relay Access Device Chapter 4 - MultiFRAD Software.
38 MultiFRAD 3000-Series User Guide Introduction This chapter describes the MultiFRAD software with the intent to show you how to make changes to the configuration of your MultiFRAD.
39 Chapter 4 - MultiFRAD Software MultiFRAD Configuration The MultiFRAD 3000-Series Setup menu consists of 12 buttons in which you can point and click, an Events window in the middle of the menu, and a status bar at the bottom of the menu.
40 MultiFRAD 3000-Series User Guide Changing IP Parameters The IP Setup dialog box allows you change the IP routing capabilities, add or delete logical W ANs, enable the DHCP relay agent, assign DNS address, and define default and static routes. The initial routing capabilities were established during the software installation.
41 Chapter 4 - MultiFRAD Software when a topology change occurs) information which in turn speeds up the rate at which RIP will correctly map the current network topology . From the Ethernet IP Setup dialog box you can switch to the W AN IP Setup dialog box or the Advanced IP Setup dialog box.
42 MultiFRAD 3000-Series User Guide The Routing option is normally checked; however , if you do not wish to have IP packets routed, then uncheck this item. If IP routing is disabled and bridging is enabled, IP packets are bridged; i.e., IP packets are transferred.
43 Chapter 4 - MultiFRAD Software Changing IPX Parameters The IPX Setup dialog box controls the four frame types, the W AN ports setup, and the advanced tab enables IPX routing, auto learn of Ethernet network numbers, and the distributed name of the MultiFRAD.
44 MultiFRAD 3000-Series User Guide The IPX W AN Setup window allows you to enable or disable IPX routing on the W AN port, change the network number for the W AN port, change the default RIP and SAP timers, and optimize the bandwidth.
45 Chapter 4 - MultiFRAD Software The Advanced IPX Setup dialog box controls the routing of the protocol and auto learn of Ethernet network numbers, defines the broadcast name of the MultiFRAD, and IPX filtering. If bridging of IPX packets is desired, IPX routing must be disabled and frame type support for the frame type must be enabled.
46 MultiFRAD 3000-Series User Guide Changing Bridging Parameters The Spanning T ree Setup dialog box controls transparent bridging when the Bridging option is enabled. If there are any loops or redundant links in the internetwork, then Spanning T ree Algorithm option must be used.
47 Chapter 4 - MultiFRAD Software W AN Port Setup The W AN Port Setup dialog box controls how the port is configured (i.e., frame relay or point-to- point). If the W AN port is configured for frame relay , then the mode of the port is synchronous. If the port is configured for point-to-point, then the mode can be either synchronous or asynchronous.
48 MultiFRAD 3000-Series User Guide Point to Point Setup The Point to Point Setup dialog box controls the W AN port protocol, dial on demand, and remote port setup. The W AN port protocol can be either Point to Point Protocol (PPP) or Serial Line Internet Protocol (SLIP).
49 Chapter 4 - MultiFRAD Software Frame Relay Setup The Frame Relay dialog box displays the CIR Measurement Interval in milliseconds, the Management T ype and details of that management type, and the number of DLCI’s that are active. The MultiFRAD can detect DLCIs and the Management T ype when you are connected to an active frame relay service.
50 MultiFRAD 3000-Series User Guide If you click the DLCI button on the right side of the dialog box, the Frame Relay DLCI dialog box is displayed. If you have connected to a frame relay service, this dialog box should display your current DLCI numbers automatically .
51 Chapter 4 - MultiFRAD Software When you click the OK button, the new DLCI appears in the DLCI’s window in the Frame Relay DLCI dialog box. When a DLCI has just been detected, or if you have just made a new DLCI, no data ports and protocols are mapped to it.
52 MultiFRAD 3000-Series User Guide Compression can be enabled on a per-DLCI basis by clicking on the Others-Compression box. If compression is required, it must be enabled on both the local and remote ends of the PVC. T o map a protocol to a DLCI (e.
53 Chapter 4 - MultiFRAD Software W e now have W AN IP address 200.2.12.1 from the IP protocol stack mapped to DLCI 17. Let’ s say we also want to map a data channel to DLCI 17. The data ports that are already mapped to other DLCIs are grayed out. In our example, lets map data port 3 to DLCI 17.
54 MultiFRAD 3000-Series User Guide Data Port Configuration The Data Port Configuration dialog box allows you to change the parameters of the data transferred between the data device and the MultiFRAD. The MultiFRAD can transfer data between the data device and MultiFRAD in either synchronous or asynchronous mode.
55 Chapter 4 - MultiFRAD Software Changing V oice/Fax Channel Parameters The V oice/Fax channel parameters include the interface type and its options, voice and fax settings, and voice communications for the region of the world that the MultiFRAD resides in.
56 MultiFRAD 3000-Series User Guide FXO Interface The FXO Interface is used to connect PBX extensions or central office telephone lines. Y ou also, need to select DTMF or Pulse dialing in the Regeneration field of the Dialing Options group.
57 Chapter 4 - MultiFRAD Software Regional The regional tab controls the voice communications for the region that the MultiFRAD resides in. From the Country/Region drop-down list you can select the region or country for which you are configuring the MultiFRAD.
58 MultiFRAD 3000-Series User Guide Changing the Phone Directory Database The phone directory database defines each FRAD Phone Number in your MultiFRAD network. T o access this database you would click on the Phone Book button in the Main MultiFRAD menu.
59 Chapter 4 - MultiFRAD Software Others Setup Clicking the Others button on the main menu displays the Others Setup dialog box. This dialog box lets you enable SNMP Agent (the default is disabled ) a.
60 MultiFRAD 3000-Series User Guide Enable Logging of Statistics Clicking the Log Setup button on the Others Setup dialog box displays the Log Statistics dialog box which lets you Enable/Disable Loggi.
61 Chapter 4 - MultiFRAD Software Statistics The Statistics dialog box allows you to view statistics on the major events of the MultiFRAD. The Statistic dialog box changes depending on the way the W AN port is configured.
62 MultiFRAD 3000-Series User Guide IP Statistics IP is a connection-less network protocol that resides in the network layer of a conventional OSI layered model. Depending on what is going on at the application layer , IP will typically use one of two transport layer protocols.
63 Chapter 4 - MultiFRAD Software IPX Port Statistics The IPX Port Statistics dialog box displays information pertaining to the IPX Port, for example, the frame type used or the number of packets transmitted/received. IPX is a network layer protocol that is usually associated with Novell Netware TM networks.
64 MultiFRAD 3000-Series User Guide SNMP Statistics The SNMP Statistics dialog box provides statistical information on Simple Network Management Protocol (SNMP). SNMP is an application layer protocol that facilitates the exchange of management information between network devices.
65 Chapter 5 - Remote Configuration and Management The W AN Port Statistics dialog box pertains to the traf fic on the MultiFRAD’ s composite link (W AN) port. The Statistics that fall into “Others” category relate to the physical layer between the MultiFRAD and the link device, i.
66 MultiFRAD 3000-Series User Guide Data Port Statistics The Data Port Statistics dialog box displays statistical information, such as bytes or blocks received/ transmitted, for the various data ports. This window shows the statistics for all data channels.
67 Chapter 4 - MultiFRAD Software Frame Relay Statistics The Frame Relay Management Statistics dialog box can be a useful tool for troubleshooting MultiFRAD installations and monitoring the performance of active links, and determining if the MultiFRAD is talking to the provider ’ s switch.
68 MultiFRAD 3000-Series User Guide When trying to troubleshoot a frame relay circuit, once it has been established that management frames are being sent and received, the next step is to determine whether the DLCIs are becoming active. This is dialog box that will give that indication.
3000-Series Router/Multiport Dat a/V oice/Fax Frame Relay Access Device Chapter 5 - Remote Configuration and Management.
70 MultiFRAD 3000-Series User Guide Introduction This chapter provides procedures for viewing or changing the configuration of a remote unit. T wo methods are provided to access a remote unit; the first method is modem based and the second method is using IP .
71 Chapter 5 - Remote Configuration and Management V erify that the Communication T ype field is set for COM Port and the Select Port field matches the COM port of your local PC. In the Dial String field, enter the A T command for dialing (A TDT) plus the phone number of the remote MultiFRAD.
72 MultiFRAD 3000-Series User Guide LAN-Based TheLAN-based remote configuration requires a Windows Sockets compliant TCP/IP stack. TCP/IP protocol software must be installed and functional before the configuration program can be used.
73 Chapter 6 - W arranty , Service and T ech Support 7 After you have changed the configuration of the remote MultiFRAD, click Download Setup to update the configuration. The remote MultiFRAD will be brought down, the new configuration written to the unit, and the unit will reboot.
74 MultiFRAD 3000-Series User Guide Remote Management This section describes typical client applications that can be used to configure the MultiFRAD remotely .
75 Chapter 5 - Remote Configuration and Management MultiFRAD Management Menu The MultiFRAD management menu provides two options; MultiFRAD Configuration and Remote User Database.
76 MultiFRAD 3000-Series User Guide Remote User Database The Remote User Database option from the MultiFRAD management menu allows you add and configure a list of users who will access the MultiFRAD remotely . After selecting Remote User Database (type 2 <Enter> ) from the main menu, type A <Enter> to add a new user to the database.
77 Chapter 5 - Remote Configuration and Management Click the word Login to gain access to the MultiFRAD. The following screen appears: T ype supervisor in the User Name field (no password needed) and click OK . The MultiFRAD 3000 Configuration screen is displayed.
78 MultiFRAD 3000-Series User Guide.
3000-Series Router/Multiport Dat a/V oice/Fax Frame Relay Access Device Chapter 6 - W arranty , Service and T ech Support.
80 MultiFRAD 3000-Series User Guide Introduction This chapter provides the information necessary for receiving service or support for your MultiFRAD. The chapter starts with a description of the warranty , and continues with instructions for contacting the Service department, T echnical Support group, and various Multi-T ech internet resources.
81 Chapter 6 - W arranty , Service and T ech Support T ech Support Multi-T ech has an excellent staff of technical support personnel available to help you get the most out of your Multi-T ech product. If you have any questions about the operation of this unit, call 1-800-972- 2439.
82 MultiFRAD 3000-Series User Guide Service If your tech support specialist decides that service is required, your MultiFRAD may be sent (freight prepaid) to our factory . Return shipping charges will be paid by Multi-T ech Systems. Include the following with your MultiFRAD: • a description of the problem.
83 Chapter 6 - W arranty , Service and T ech Support 6. If you select Zmodem, the transfer will begin automatically . If you select another protocol, you may have to initiate the transfer yourself. (In most datacomm programs, the P AGE DOWN key initiates the download.
84 MultiFRAD 3000-Series User Guide.
3000-Series Router/Multiport Dat a/V oice/Fax Frame Relay Access Device Appendices.
86 MultiFRAD 3000-Series User Guide Appendix A - Cabling Diagrams Command Port Cable 13 12 1 1 10 9 8 7 6 5 4 3 2 1 25 24 23 22 21 20 19 18 17 16 15 14 PIN NO. 1 2 3 4 5 6 7 8 20 22 25 1 2 3 4 5 6 7 8 20 22 25 To DTE Device (T erminal Device i.e. ASCII T erminal) TRANSMIT DA TA (BA) RECEIVE DA TA (BB) SIGNAL GROUND (AB) PIN NO.
87 Appendix A - Cabling Diagrams V oice/Fax Channel Connectors 1 2 3 4 5 6 7 8 2 3 4 5 2 3 4 5 Pin Connections E&M Description FXO Description FXS Description 1M 2 E 2 N/C 2 N/C 3 T1 3 Ring 3 T ip.
88 MultiFRAD 3000-Series User Guide T runk Cable 13 12 1 1 10 9 8 7 6 5 4 3 2 1 25 24 23 22 21 20 19 18 17 16 15 14 PIN NO. 1 2 3 4 5 7 8 15 17 20 25 1 2 3 4 5 7 8 15 17 20 25 To External Synchronous .
89 Appendix A - Cabling Diagrams Remote Configuration Cable PIN NO. 1 2 3 4 5 6 7 8 20 22 25 1 2 3 4 5 6 7 8 20 22 25 To DCE Device (Communication Device i.e. Modem) FRAME GROUND TRANSMIT DA T A (TX) RECEIVE DA TA (RX) REQUEST T O SEND (RTS) CLEAR TO SEND (CTS) SIGNAL GROUND PIN NO.
90 MultiFRAD 3000-Series User Guide Appendix B - Regulatory Information Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
3000-Series Router/Multiport Dat a/V oice/Fax Frame Relay Access Device Glossary.
92 MultiFRAD 3000-Series User Guide A Access: The T1 line element made up of two pairs of wire that the telephone company brings to the customer premises. The Access portion ends with a connection at the local telco (LEC or RBOC). Accunet Spectrum of Digital Services (ASDS): The AT&T 56K bps leased (private) line service.
93 Glossary Bell Operating Companies (BOC): The family of corporations created during the divestiture of AT&T. BOCs are independent compa- nies which service a specific region of the US.
94 MultiFRAD 3000-Series User Guide Circuit-switched Network: A technology used by the PSTN that allocates a pair of conductors for the exclusive use of one communica- tion path. Circuit switching allows multiple conversations on one talk path only if the end-users multiplex the signals prior to transmis- sion.
95 Glossary Digital Data: Information represented by discrete values or conditions (contrast "Analog Data"). Digital Loopback : A technique used for testing the circuitry of a communications device. Can be initiated locally, or remotely (via a telecommunications device).
96 MultiFRAD 3000-Series User Guide Explicit Congestion Management: The method used in frame relay to notify the terminal equipment that the network is overly busy. The use of FECN and BECN is called explicit congestion management. Some end-to-end protocols use FECN or BECN, but usually not both options together.
97 Glossary H Handshaking: A process that two modems go through at the time of call setup to establish synchronization over the data communica- tions link. It is a synchronization and negotiation process accomplished by the exchange of predefined, mutually recognized control codes.
98 MultiFRAD 3000-Series User Guide L LAPB: Link Access Procedure Balanced; based on the X.25 Layer 2 specification. A full-duplex point-to-point bit-synchronous protocol commonly used as a data link control protocol to interface X.
99 Glossary Multiprotocol: A device that can interoperate with devices utilizing different network protocols. Multithreading: The ability of a software system to be able to handle more than one transaction concurrently.
100 MultiFRAD 3000-Series User Guide Point of Presence (POP): The central office's end points of the long distance carriers. Point to Point Protocol (PPP): A protocol that lets a PC user access TCP/IP (Internet member) using an ISDN terminal adapter or a high-speed modem over a standard telephone line.
101 Glossary Robbed Bit Signaling: The popular T1 signaling mechanism where the A and B bits are sent by each side of the T1 termination and are "buried" in the voice data of each voice channel in the T1 circuit. Since the bits are "robbed" infrequently, voice quality is remains relatively uncompromised.
102 MultiFRAD 3000-Series User Guide Synchronous Transmission: The transmission of data which involves sending a group of characters in a packet. This is a common method of transmission between computers on a network or between modems. One or more synchronous characters are transmitted to confirm clocking before each packet of data is transmitted.
103 Glossary TSR (terminate and stay resident): A software program that remains active and in memory after its user interface is closed. Similar to a daemon in UNIX environments. Tunneling: Encapsulation data in an IP packet for transport across the internet.
104 MultiFRAD 3000-Series User Guide Index A About the Internet ........................................... 83 About the Multi-T ech Fax-Back Service .......... 85 ASCII String ................................................... 22 B Back Panel Description .
105 Index P PPP Statistics ................................................. 6 5 ProxyServer Software .................................... 38 R Raw (802.3) .................................................... 2 2 Recording MultiFRAD Information ......
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