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MT5600B A/BL Series MT5600B A–V .92 MT5600B A–V .90 MT5600BL–V .90 Data/F ax Modem User Guide.
2 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) MultiModemII User Guide MT5600BA–V.92, MT5600BA–V.90, MT5600BL–V.90 P/N S000276E Revision E ©2002-2004 by Multi-Tech Systems, Inc.
3 MultiModemII User Guide Table of Contents Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) T ab le of Contents Chapter 1 - Description and Features ......................................................................... 5 Product Description .
4 MultiModemII User Guide Table of Contents Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 7 - Troubleshooting ..................................................................................... 41 None of the Indicators Light .
5 Chapter 1 - Description and Features Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) C C C C C hapter hapter hapter hapter hapter 1 - Descr 1 - Descr 1 - Descr 1 - Descr 1 - Descr .
6 Chapter 1 - Description and Features Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) S S S S S af af af af af et et et et et y y y y y W W W W W ar ar ar ar ar ning ning ning ning ning s s s s s • Use this product only with UL- and CUL-listed computers.
7 Chapter 2 - Installation Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) C C C C C hapter hapter hapter hapter hapter 2 - Inst 2 - Inst 2 - Inst 2 - Inst 2 - Inst al al al al al la.
8 Chapter 2 - Installation Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) C C C C C o o o o o nne nne nne nne nne ct ct ct ct ct t t t t t he F he F he F he F he F our- our- our- ou.
9 Chapter 2 - Installation Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Step 2 - Inst Step 2 - Inst Step 2 - Inst Step 2 - Inst Step 2 - Inst al al al al al l t l t l t l t l t he Mod he Mod he Mod he Mod he Mod em Dr em Dr em Dr em Dr em Dr iv iv iv iv iv er er er er er If you use Windows 98/Me/NT 4.
10 Chapter 2 - Installation Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Step 3 - Set Step 3 - Set Step 3 - Set Step 3 - Set Step 3 - Set t t t t t ing ing ing ing ing Y Y Y Y Y o.
11 Chapter 2 - Installation Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Using Using Using Using Using A A A A A T T T T T C C C C C o o o o o mm mm mm mm mm ands ands ands ands ands If you are comfortable using AT commands, you can use them to configure your modem.
Chapter 3 - Using the Front Panel 12 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) C C C C C hapter hapter hapter hapter hapter 3 - Using t 3 - Using t 3 - Using t 3 - Using t 3 - .
Chapter 3 - Using the Front Panel 13 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Liquid Cr Liquid Cr Liquid Cr Liquid Cr Liquid Cr y y y y y st st st st st al Disp al Disp al Dis.
Chapter 3 - Using the Front Panel 14 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Menu O Menu O Menu O Menu O Menu O v v v v v er er er er er v v v v v i i i i i e e e e e w w w w.
Chapter 3 - Using the Front Panel 15 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) St St St St St a a a a a t t t t t us us us us us Tr Tr Tr Tr Tr unk unk unk unk unk The Status Trunk shows the current operating status of the modem.
Chapter 3 - Using the Front Panel 16 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) B B B B B asi asi asi asi asi c Opt c Opt c Opt c Opt c Opt i i i i i o o o o o ns ns ns ns ns Tr Tr Tr Tr Tr unk unk unk unk unk Use the Basic Options Trunk to configure the modem’s basic operating conditions.
Chapter 3 - Using the Front Panel 17 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) B B B B B asi asi asi asi asi c Opt c Opt c Opt c Opt c Opt i i i i i o o o o o ns ns ns ns ns Tr.
Chapter 3 - Using the Front Panel 18 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) A A A A A dv dv dv dv dv anc anc anc anc anc ed Opt ed Opt ed Opt ed Opt ed Opt i i i i i o o o o o ns ns ns ns ns Tr Tr Tr Tr Tr unk unk unk unk unk Use the Advanced Options Trunk to configure RS-232, dial backup, and callback security options.
Chapter 3 - Using the Front Panel 19 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) A A A A A dv dv dv dv dv anc anc anc anc anc ed Opt ed Opt ed Opt ed Opt ed Opt i i i i i o o o o.
Chapter 3 - Using the Front Panel 20 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) R R R R R emote C emote C emote C emote C emote C o o o o o nf nf nf nf nf ig ig ig ig ig ur ur u.
Chapter 3 - Using the Front Panel 21 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Pho Pho Pho Pho Pho ne Number ne Number ne Number ne Number ne Number Memo Memo Memo Memo Memo r .
Chapter 3 - Using the Front Panel 22 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Menu Opt Menu Opt Menu Opt Menu Opt Menu Opt i i i i i o o o o o ns ns ns ns ns This section describes important LCD screens and options. Many, but by no means all, of the options have AT command equivalents.
Chapter 3 - Using the Front Panel 23 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) B B B B B asi asi asi asi asi c Opt c Opt c Opt c Opt c Opt i i i i i o o o o o ns ns ns ns ns The following screens are used to configure the modem’s basic operating conditions.
Chapter 3 - Using the Front Panel 24 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) COMMAND MODE OPTIONS. The following screens are used to configure result code responses. ENABLE/DISABLE RESPONSE. Use the Æ Æ Æ Æ Æ and Enter buttons to enable or disable the sending of result codes to the computer.
Chapter 3 - Using the Front Panel 25 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) A A A A A dv dv dv dv dv anc anc anc anc anc ed Opt ed Opt ed Opt ed Opt ed Opt i i i i i o o o o o ns ns ns ns ns RS232 OPTIONS. The following screens are used to configure the RS-232 interface.
Chapter 3 - Using the Front Panel 26 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) CALLBACK SECURITY. Use the Æ Æ Æ Æ Æ and Enter buttons to turn callback security on or off. Same as the #DB0 and #DB1 commands. For more information about call- back security, see Chapter 6, “Callback Security.
Chapter 3 - Using the Front Panel 27 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) R R R R R emote C emote C emote C emote C emote C o o o o o nf nf nf nf nf ig ig ig ig ig ur ur u.
Chapter 3 - Using the Front Panel 28 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Cal Cal Cal Cal Cal ler ler ler ler ler ID Opt ID Opt ID Opt ID Opt ID Opt i i i i i o o o o o ns.
Chapter 4 - Leased Line Operation 29 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) C C C C C hapter hapter hapter hapter hapter 4 - L 4 - L 4 - L 4 - L 4 - L e e e e e ased Line Op.
Chapter 4 - Leased Line Operation 30 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) F F F F F our- our- our- our- our- W W W W W ir ir ir ir ir e Set e Set e Set e Set e Set up up up up up 1. For four-wire leased line operation, connect one of the provided four-wire cables to the LEASED jack on the back of the modem.
Chapter 4 - Leased Line Operation 31 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Dial B Dial B Dial B Dial B Dial B a a a a a c c c c c kup and L kup and L kup and L kup and L ku.
Chapter 4 - Leased Line Operation 32 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) 8. To change the default restore time, press È È È È È to go to the TIME TO RESTORE (S15) screen, then press Æ Æ Æ Æ Æ , Æ Æ Æ Æ Æ . The ENTER TIME IN MINUTES screen ap- pears.
Chapter 5 - Remote Configuration 33 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) C C C C C hapter hapter hapter hapter hapter 5 - R 5 - R 5 - R 5 - R 5 - R emote C emote C emote C.
Chapter 5 - Remote Configuration 34 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) 3. To change the password, press Ç Ç Ç Ç Ç Å Å Å Å Å or È È È È È to select the first character of the password, and then press Æ Æ Æ Æ Æ to go to the next character.
Chapter 6 - Callback Security 35 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) C C C C C hapter hapter hapter hapter hapter 6 - Cal 6 - Cal 6 - Cal 6 - Cal 6 - Cal l l l l l ba ba .
Chapter 6 - Callback Security 36 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Fr Fr Fr Fr Fr o o o o o nt nt nt nt nt P P P P P anel Met anel Met anel Met anel Met anel Met hod hod hod hod hod 1.
Chapter 6 - Callback Security 37 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) 7. Press the Enter button again to go to the PASSWORD SETUP screen. 8. Press Æ Æ Æ Æ Æ , Æ Æ Æ Æ Æ to go to the ENTER PASSWORD #2? screen. 9. Repeat steps 3–7 to enter the next password.
Chapter 6 - Callback Security 38 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) 8. Press Æ Æ Æ Æ Æ , Æ Æ Æ Æ Æ to go to the ENTER NUMBER #2? screen. 9. Repeat steps 3–7 to enter the next number. 10. Repeat as many times as necessary, up to memory location 30, until all numbers have been entered.
Chapter 6 - Callback Security 39 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Cal Cal Cal Cal Cal l l l l l ba ba ba ba ba c c c c c k k k k k Se Se Se Se Se cur cur cur cur cur it it it it it y y y y y C C C C C o o o o o mm mm mm mm mm ands ands ands ands ands The following AT commands are used with callback security.
Chapter 6 - Callback Security 40 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Cal Cal Cal Cal Cal l l l l l ba ba ba ba ba c c c c c k k k k k A A A A A s s s s s sig sig sig sig .
Chapter 7 - Troubleshooting 41 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) C C C C C hapter hapter hapter hapter hapter 7 - 7 - 7 - 7 - 7 - Tr Tr Tr Tr Tr oub oub oub oub oub leshoot leshoot leshoot leshoot leshoot ing ing ing ing ing Your modem was thoroughly tested at the factory before it was shipped.
Chapter 7 - Troubleshooting 42 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) T T T T T he Mod he Mod he Mod he Mod he Mod em D em D em D em D em D oes Not oes Not oes Not oes Not o.
Chapter 7 - Troubleshooting 43 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Windows 9x: Right-click on My Computer, select Properties from the menu, click on the Device Manager tab, double-click on Ports , then double-click on the communication port your modem is connected to.
Chapter 7 - Troubleshooting 44 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) • If the modem reports BUSY, the other number might be busy, in which case you should try again later, or it might indicate that you have failed to add a 9, prefix to the phone number if you must dial 9 for an outside line.
Chapter 7 - Troubleshooting 45 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) T T T T T he Mod he Mod he Mod he Mod he Mod em Cannot em Cannot em Cannot em Cannot em Cannot C C C C .
Chapter 7 - Troubleshooting 46 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) T T T T T her her her her her e e e e e Ar Ar Ar Ar Ar e G e G e G e G e G arbag arbag arbag arbag arba.
Appendix A - Regulatory Compliance 47 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Appendix Appendix Appendix Appendix Appendix A A A A A - R - R - R - R - R eg eg eg eg eg ula ul.
Appendix A - Regulatory Compliance 48 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) F F F F F ax ax ax ax ax Br Br Br Br Br anding St anding St anding St anding St anding St a a a .
Appendix A - Regulatory Compliance 49 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) EM EM EM EM EM C, C, C, C, C, S S S S S af af af af af et et et et et y y y y y , , , , , and R&.
Appendix A - Regulatory Compliance 50 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) 4. This device is equipped with pulse dialing, while the Telecom standard is DTMF tone dialing. There is no guarantee that Telecom lines will always continue to support pulse dialing.
Appendix B - Technical Specifications 51 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Appendix Appendix Appendix Appendix Appendix B - B - B - B - B - T T T T T e e e e e c c c c .
Appendix B - Technical Specifications 52 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Diagnostics Power-on self test, local analog loop, local digital loop, remote digital loop In.
Appendix C - Warranty, Service, and Technical Support 53 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Appendix Appendix Appendix Appendix Appendix C - C - C - C - C - W W W W W ar.
Appendix C - Warranty, Service, and Technical Support 54 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Repair Procedures for International Customers (Outside U.S.A. and Repair Procedures for International Customers (Outside U.S.A. and Repair Procedures for International Customers (Outside U.
Appendix C - Warranty, Service, and Technical Support 55 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) A Returned Materials Authorization (RMA) is not required.
Appendix C - Warranty, Service, and Technical Support 56 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) T T T T T e e e e e c c c c c hni hni hni hni hni c c c c c al Suppo al Suppo.
Appendix D - Upgrading the Firmware 57 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Appendix Appendix Appendix Appendix Appendix D - Upg D - Upg D - Upg D - Upg D - Upg r r r r r .
Appendix D - Upgrading the Firmware 58 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Step 2 - Id Step 2 - Id Step 2 - Id Step 2 - Id Step 2 - Id ent ent ent ent ent if if if if if .
Appendix D - Upgrading the Firmware 59 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Step 5 - C Step 5 - C Step 5 - C Step 5 - C Step 5 - C le le le le le ar ar ar ar ar Y Y Y Y Y .
60 Appendix E - Installing a Modem Under Linux Multi-T ech Systems, Inc. MT5600B A/BL Series User Guide (S000276E) Appendix Appendix Appendix Appendix Appendix E - Inst E - Inst E - Inst E - Inst E - .
61 Appendix E - Installing a Modem Under Linux Multi-T ech Systems, Inc. MT5600B A/BL Series User Guide (S000276E) Using the Modem to Call the Internet Linux allows different graphic user interfaces (GUI).
Appendix F - Pin Descriptions 62 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Appendix Appendix Appendix Appendix Appendix F F F F F - P - P - P - P - P in Descr in Descr in Descr.
Appendix F - Pin Descriptions 63 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) RDL 21 RDL Remote Digital Loop Input to modem to enable RDL test. RI 22 Ring Indicator RI output high indicates the presence of a ring signal on the telephone line.
Appendix F - Pin Descriptions 64 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) 67 8 34 5 12 SG, RxD+ RxD- TxD- HSKi (CTS) HSKo (RTS) 20 DTR 22 RI 8C D 7 GND 6 DSR 5 CTS 4 RTS 3R D 2T D DTE Mini-DIN 8-pin connector DCE DB-25 connector Fig.
Index 65 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Index A adv anced menu options 25 Advanced Options T runk 18 analog loopback test 27 A T commands 5 #CBN= 26, 39 #CBP= 26, 27.
Index 66 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) ser vicing your modem 47 Set Countr y Code Using A T Commands 11 Set Countr y Code Using Global Wizard 11 Set Countr y Code U.
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