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MultiModem ® ZDX Model MT5656ZDX-Series Voice/Data/Fax Modem User Guide.
Copyright and Technical Suppo rt Multi-Tech Systems, Inc. MT5656ZDX User Guide 2 User Guid e MT5656ZDX-Series PN S000248I Rev i sion I This publicatio n may not be reproduced, in who le or in part, without prior expressed written permission from Multi-T ech Systems, Inc.
Table of Contents Multi-Tech Systems, Inc. MT5656ZDX User Guide 3 Contents Chapter 1 - Introducti on .............................................................................................................................. ................ 4 Product Description .
Chapter 1 – Introductio n Multi-Tech Systems, Inc. MT5656ZDX User Guide 4 Cha p te r 1 - I n tr o d u c ti o n Congratulatio ns on your purcha se of the Multi-Tech M T5656ZDX-Seri es modem. • The Multi-Tech MT5656ZDX modem i s your data/fax mod em.
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 5 Cha p te r 2 - H a rd w are I n s t al l a t i on This chapter show s you st ep-by-step ho w to set up your Multi-Tech modem, test it, and make your first call s.
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 6 Technical Specifications The MultiModemZDX m odem meets the follo wing specificati ons: Trade Name MultiModemZDX TM Model Number MT5656ZDX Server-to-C lient Data Rates V.
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 7 Cables One modular telephone cable Diagnostics Local analog loop, local digital l oop, remote digital l oop Speaker .
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 8 Overview – Connecting the Modem to Your System Turn off your computer. Placi ng the modem in a convenient location, connect it to your computer’s serial port, to the phone line, to AC power, and to your pho ne (phone is optional).
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 9 A Note About Power Connection, Surge Protectors, and Lightning Power surges and other transient voltages on power lines, suc h as those c aused by lightning st r ik e s, ca n damage or destroy your modem.
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 10 Voice Connections (Voice option only) Voice Connections for Voice Models (Optional) Connect th e Modem to the Phone For voice-only calls, plug a pho ne into the modem’s P HONE jack.
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 11 Installing the Modem Driver If yo u us e W in d ow s 2 0 00 o r ne w e r , you mus t ins tal l t h e mo de m dr i v er . If you use a nother operatin g system, see Appendix C.
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 12 Connecting to the Internet Your Multi-Tech mod em is your gateway to the Internet and the World Wide We b. To access the Internet and Web v ia you r modem, you must establish a dial-u p account with an Intern et ser vice provider ( ISP).
Chapter 3 – Operation Multi-Tech Systems, Inc. MT5656ZDX User Guide 13 Ch apter 3 - Operation Like any modem, your Multi-Tech modem op erates only unde r the co ntro l of a communica tio ns progra m, suc h as the communications program included w ith yo ur m odem.
Chapter 3 – Operation Multi-Tech Systems, Inc. MT5656ZDX User Guide 14 Configuring Your Software You may use either the communication program in cluded with yo ur modem or a third-par ty program. Communication programs designed for Windows normally do no t need to be manually c onfigured, since they obtain configuration in formation from Windows.
Chapter 3 – Operation Multi-Tech Systems, Inc. MT5656ZDX User Guide 15 Sending a Fax With your dat a communi cations soft ware, you can u se your mode m to send and receive faxes d irectly from yo ur com pu ter .
Chapter 4 – AT Commands Multi-Tech Systems, Inc. MT5656ZDX User Guide 16 Chapter 4 - A T Commands See Commands Reference Guides AT Commands and Voi ce Commands are in the AT Comma nd Reference Gui de. Fax Class 1 Commands an d F a x Class 2 C omman ds are docume n ted in separ ate Fax Refe renc e Guides.
Chapter 5 – Troublesho otin g Multi-Tech Systems, Inc. MT5656ZDX User Guide 17 Ch apter 5 - Troubleshoot ing Your modem was thorou ghly tested at the factory bef ore it was shi pped.
Chapter 5 – Troublesho otin g Multi-Tech Systems, Inc. MT5656ZDX User Guide 18 The Modem Does Not Respond to Commands • Make sure the modem is p lugged in and turn ed on .
Chapter 5 – Troublesho otin g Multi-Tech Systems, Inc. MT5656ZDX User Guide 19 The Modem Dials But Cannot Connect There can be several reasons t he modem fails to make a connection. Possibilities include: • Lack of a physical connecti on to the telephon e line.
Chapter 5 – Troublesho otin g Multi-Tech Systems, Inc. MT5656ZDX User Guide 20 The Modem Disconnects While Online • If you have Call Waiting on the same p hone line as your m odem, it can interru pt your connection when someone tries to call yo u.
Appendix A – Warranty and Repairs Policy Multi-Tech Systems, Inc. MT5656ZDX User Guide 21 Appendix A – W ar r ant y and R epairs Po l i c y Multi-Tech Warranty Statement Multi-Tech Systems, Inc.
Appendix A – Warranty and Repairs Policy Multi-Tech Systems, Inc. MT5656ZDX User Guide 22 Repairs for damages caused by lightning storms, water, power su rges, incorrect installation, physical abuse, or user-caused dam ages are billed on a time-plus-materials basis.
Appendix B – Regulatory Compliance Multi-Tech Systems, Inc. MT5656ZDX User Guide 23 Appendix B – R eg ulator y Complianc e FCC Part 15 This equipment has been tested and found to comply with the lim its for a Class B digital device, p ursuant to Part 15 of the FCC Rules.
Appendix B – Regulatory Compliance Multi-Tech Systems, Inc. MT5656ZDX User Guide 24 Canadian Limitations Notice Notice: The ringer equivalence number (REN) as signed to each termina l device provides an indication of the maximum nu mber of terminals allowed to be con nected to a telephone interface.
Appendix C – Installing a Modem in Lin ux Multi-Tech Systems, Inc. MT5656ZDX User Guide 25 Appendix C – Instal ling a Modem in Linux This appendix explains how to ins tall a modem on a PC opera ting under th e RedHat L inux 6 .2 op erating sy st em .
Appendix C – Installing a Modem in Lin ux Multi-Tech Systems, Inc. MT5656ZDX User Guide 26 Calling the ISP 1. On the Task Bar at the b ottom of the screen, sele ct the Gnome Footprint. 2. Select Internet from the menu. 3. Select RH PPP Dialer. 4. Select the co nnection name you entered in step 5 of the p revious secti on.
Appendix D – Upgrading th e Modem Multi-Tech Systems, Inc. MT5656ZDX User Guide 27 Appendix D – Upgrading the Modem Your modem is controlled by semi-perma nent software, called firmware, which is stored in flash memory. Fir mwar e is nonvolatile; that is, it remains stored in memory when the modem is tu rned off.
Appendix D – Upgrading th e Modem Multi-Tech Systems, Inc. MT5656ZDX User Guide 28 Step 3: Download the Upgrade File 1. If you are not al ready at the M ultiModemZ DX firmware page of t he Multi-Te ch Web site, f ollow the pr oc edure in “Step 2: I dentify the Current Firmware.
Appendix E – Waste Electrical and El ectronic Equipment Directive (WEEE) Multi-Tech Systems, Inc. MT5656ZDX User Guide 29 Appendix E – W aste Ele ct r ical and Elect ronic Equipment Dire ctiv e (W.
Index Multi-Tech Systems, Inc. MT5656ZDX User Guide 30 Inde x C Connecting the Modem ............................................ 8 D Da t a R ate s ............................................................... 6 Dial-Up Networ king ................
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