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MultiModem® GPRS External Wireless USB Modem Data/Fax/Voice MTCBA-G-UF1 MTCBA-G-UF2 User Guide.
User Guide for MultiModem® GPRS External Data/Fax/Voice USB Wireless Modem Models MTCBA-G-UF1 & MTCBA-G-UF2 P/N S000346F, Revision F Copyright © 2006 by Multi-Tech Systems, Inc. All rights reserved. This publication ma y not be reproduced, in w hole or in part, w ithout prior expressed written permission from Multi-Tech Systems, Inc.
Contents CHAPTER 1: PRODUCT DESCRI PTION AND SPECIFICATIONS ................................................................. 5 P RODUCT D ESCRIPTION .....................................................................................................
S AFETY ..................................................................................................................................................................... 37 General Safety ...........................................................
Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 5 Chapter 1: P r oduct Descript ion and Specif ications Product Description The Multi-Tech MultiModem® GPRS is an external data/fa x/voice wireless modem w ith an USB interface.
Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 6 Antenna/RF Specifications GSM 850 Frequency RX 869 to 894 MHz Frequency TX 824 to 849 MHz RF Pow er Stand 2W at 12.
Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 7 Features • GPRS Class 10 operation • Dual-band 850/1900 or 900/1800 GSM/GPRS • GSM.
Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 8 Application Overview Application Types With circuit switched data rates up to 14.4K bps, the MultiModem® GPRS is targeted at applications that periodically need to send or rece ive data over a wireless network.
Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 9 Benefits/Features in Applications Short Development Time. The MultiModem® GPRS can make your existing and next generation device, machine, or system, communication-ready without requiring any hardware changes to its design.
Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 10 Functions – GSM Modes MODE DESCRIPTION Standard Dual Band Extended GSM 900 MH z Class 4 (2W) and GSM 1800/1900 MHz Class 1 (1W) Interface USB 12 Mbps.
Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 11 Specifications General Specifications Mechanical Dimensions & Weight 4.3" w x 2.4" h x 0.94" d; 3.6 oz. (11 cm x 6.1 cm x 2.
Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 12 LED Indicators TD . Transmit Data. Lit when modem is transmitting data. RD . Receive Data. Lit when modem is receiving data. CD . Carrier Detect.
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 13 Chapter 2: Instal lation Mechanical Mounting To mount the Wireless MultiModem, do the following: 1. Obtain mounting screws (two are needed) that are appropriate for the surface on which you will mount the MultiModem.
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 14 3. Slide the mounting brackets into the co rresponding slots on the ba ckside of the MultiModem chassis. NOTE : Some MultiModem units will be shipped with a single mounting bracket .
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 15 Inserting SIM/R-UIM Card into Holder (GSM Only) The wireless MultiModem requires a SIM card (Subscriber Identity Module) to operat e on a GSM network. Some CDMA networks, mostly in China, require an R-UIM card (Removable User Identity Modul e).
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 16 Connecting the Antenna Connect a suitable antenna to the SMA connector (see “Antenna/RF Specifications” in the User Guide ).
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 17 Installing Software The wireless USB MultiModem drivers need to be install ed in your computer’s program directory. The procedure differs depending on the operating system.
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 18 Part B: Installing the USB Driver 3. Connect the USB cable between the MultiModem and the PC. 4. After a brief delay, the Welcome to the Found New Hardware Wizard screen appears referring to the TUSB3410 Serial Port device.
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 19 Part C: Associating PC Port with USB Driver 8. Wait while Windows prepares the next phase of the installation (associating the PC port with the USB drive).
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 20 Part D: Installing the Modem INF File 12. Wait while Windows prepares the final phase of the installation.The Welcome to the Found New Hardware Wizard screen appears for the MultiTech – GSM Modem .
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 21 Windows 2000 Part A: Preparing the Setup CAUTION! DO NOT connect the MultiModem to the PC at this point. Follow the steps below in sequence. Premature connection of the USB cable will cause the installation to fail.
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 22 Part B: Installing the USB Driver 3. Connect the USB cable between the MultiModem and the PC. 4. After a brief delay, the Welcome to the Found New Hardw are Wizard screen appears.
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 23 8. At the Driver Files Found screen, choose the GSM Device from the listing. Click Next . 9. At the Digital Signature Not Found screen, click Yes . 10. At the completion screen ( Completing the Found New Hardw are Wizard ), click Finish .
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 24 Part C: Associating PC Port with USB Driver 11. Wait while Windows prepares the next phase of the installation (associating the PC port with the USB drive). When the Welcome to the Found New Hardw are Wizard screen appears, click Next .
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 25 Part D: Installing the Modem INF File 16. After a brief delay, the Welcome to the Found New Hardw are Wizard screen appears, Click Next . 17. The Install Hardw are Device Driv ers screen appears, referring to the Multi-Tech GSM Modem.
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 26 Windows 9X Part A: Preparing the Setup CAUTION! DO NOT connect the MultiModem to the PC at this point. Follow the steps below in sequence. Premature connection of the USB cable will cause the installation to fail.
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 27 Part B: Installing the USB Driver 3. Connect the USB cable between the MultiModem and the PC. 4. After a brief delay, the Add New Hardw are Wizard screen appears referring to the TUSB3410 Serial Port device.
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 28 Part C: Associating PC Port with USB Driver 9. Wait while Windows prepares the next phase of the installation (associating the PC port with the USB drive). The Add New Hardw are Wizard screen appears referring to MTS GSM Serial Port.
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 29 Connecting the Optional Handset If you intend to use a phone handset, connect it to the MultiModem now.
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 30 Testing the Configuration Description AT Commands Response Returned Comments AT+CPIN =1234 OK PIN Code acce.
Chapter 3 – Troubleshooting Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 31 Chapter 3: Troubleshooting Troubleshooting Examples Situation A: The modem always returns «Error» when.
Chapter 3 – Troubleshooting Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 32 Situation B: The modem always returns «No carrier» when trying to issue a communication Solutions for “no carrier” message If the modem returns … Then ask … Action no carrier (esp.
Chapter 3 – Troubleshooting Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 33 GSM/GPRS General FAQ The modem is answering, but seems not to be doing anything. What’s the problem? • The modem is answering in voice mode. • If you are trying to make a data call, make sure the account has CSD servic e.
Chapter 3 – Troubleshooting Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 34 The modem will not answer. • To have modem auto-answer, set modem w ith ‘ATS0=1’. Use ‘AT&W’ to store the setting. • Send ‘ATA’ to the modem once the RING is indicated on the terminal screen.
Chapter 3 – Troubleshooting Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 35 GSM/GPRS FAQ on the IP Stack Whenever I send the # commands, I receive an error. • You must enable the stack before the modem will accept the # commands.
Chapter 3 – Troubleshooting Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 36 FAQ for Mobile PhoneTools v2.1 What is the Mobile PhoneTools program? • A software developed by BVRP used for the GPRS & CDMA modems for voice, SMS, email, and Internet (packet-switched) connections.
Chapter 4 – Safety Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 37 Chapter 4: Saf et y Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be easily moved to another location.
Chapter 4 – Safety Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 38 Maintenance of GPRS Modem Your Wireless MultiModem is the product of advanced engineering, design and craftsmanship and should be treated with care. The suggestions below will help you to enjoy this product for many years.
Chapter 5 – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 39 Chapter 5: W arranty and R epairs Multi_Tech Warranty Statement Multi-Tech Systems, Inc.
Chapter 5 – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 40 Repair Procedures for International Customers (Outside U.S.A. and Canada) Your original point of purchase Reseller may offer the qui ckest and most economical repair option for y our Multi-Tech product.
Chapter 6 – Reference Information Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 41 Chapter 6: R ef er ence Inf orm ation Wireless Modem Reference Information GSM reference documents: GSM 03.40, GSM 03.45, GSM 04.11,GSM 04.21, GSM05.
Appendix A – WEEE Statement Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 42 Appendix A - W aste El e ct rical and Elect r onic Equipment (WEEE) St atement July, 2005 The WEEE direc.
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