Gebruiksaanwijzing /service van het product VisuaLink 128/384 van de fabrikant NEC
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NDA-242 30 DOI-E105 04 ISSU E 2 STOCK # 02 93884 User Guide DECEMBER , 1998 NEC America, Inc . VisuaLink 128/384.
LIABILITY DISCLAIMER NEC Amer ica, Inc. reserves the righ t to change th e specif ications, function s, or fea tures, at any time, without noti ce. NEC Amer ica, Inc . has prep ar ed thi s docum ent for use by i ts em- ployees and cus tomers. The inf ormation conta ined her ein is t he property o f NEC Ameri ca, Inc.
EXHIBIT J1 FCC REQUIREMENTS NEC Am e r i ca, Inc . V isuaLink 12 8/V isuaLink 3 84 TYPE OF SER VICE The V isuaLin k 128 and the V isuaLin k 384 ar e stand-a lone de vices tha t allow mul timedia co nfere ncing by transmi tt ing vid eo, a udi o and dat a t o r emote lo cat ions ov er the ISDN Basic Rat e in te rf ace .
IF PROBLEMS ARISE If any of your tel ephone equipment i s not oper ating properly , you should i mmediate ly remov e it from y our telepho ne lines , as it may cause har m to the te lephone ne twork. If the tele phone company notes a p roblem, the y may temp orarily disconti nue ser vice.
CSA Requ ire ment T o ensure that ce rtif ied equip ment is attached corre ctly , and only to the networ ks of pa rticipa ting car riers, t he followi ng state ment sh all acco mpany eac h unit of cer tified equipment o f fered f or sale.
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NDA-24230 Issue 2. 0 Page i V isuaLink 128/ 384 User Guide T able of Cont ents T able of Contents Chapter 1 Introducing Your V isuaLink ............. .......... ......... .............. ......... ......... 1 -1 Applying for I SDN BRI ............... .
Page ii NDA-24230 Issue 2 .0 T able of Contents V isuaLink 128/384 User Gu ide Chapter 8 Operation Method ................. .............. .............. ......... .............. ......... .... 8-1 Syst em S tatus ........ ....... .... ....... .... ..
Page iii NDA-24230 Issue 2 .0 List of Figures V isuaLink 128/ 384 User Guide List of Figures Figure 4-1: Connection Diagram for VisuaLink 128 .................... ......... ..... ..... ........ 4-2 Figure 4-2: Connection Diagram for VisuaLink 384 ....
Page iv NDA-24230 Issue 2 .0 List of T ables V isuaLink 128/ 384 User Guide List of T ab les Table 1- 1: Parts List for the V L128 and VL 384............ ......... .............. .......... ........ 1- 2 Table 1- 2: Optional parts to be provided......
NDA-24230 Issue 2. 0 Page 1-1 V isuaLink 128/ 384 User Guide Chapter 1 Chapter 1 Intr oducing Y our V isuaLin k 1.1 Applyi ng for ISDN BRI This devi ce can not be used unless a c onnect ion to ISDN BRI Communi cation Line is provi ded. V erify t hat a ISDN l ine ex ists bef ore the CODEC is inst alled.
Page 1-2 NDA-24230 Issue 2 .0 Chapter 1 V isu aLink 128/3 84 User Guide 1.2 Unpack ing • Opening the Box Please ta ke out the device wit hout giv ing any impact on it when openin g the box. Please k eep the box after opening i t, since y ou may use it when you s end th e device f or repai r , maintenance and/ or trave l.
NDA-24230 Issue 2. 0 Page 1-3 V isuaLink 128/ 384 User Guide Chapter 1 T able 1-1: Part s List f o r the VL128 and VL38 4 (continued) (E) Audio Vid eo Cable This ca b le is us ed to c onnect pe ripheral de vi ces suc h as camer a and TV to the Vis uaLink 1 28 or Visu aLink 384.
Page 1-4 NDA-24230 Issue 2 .0 Chapter 1 V isu aLink 128/3 84 User Guide T able 1-2: Optional parts to be provi ded (conti nued) (D) Camera A pa n/ti lt zoom focus camera th at pr ovides a vi deo i mag e sh ot to the f ar-sit e. Note: Used i n the tu rnkey rollabout confi gurat ions.
NDA-24230 Issue 2. 0 Page 2-1 V isuaLink 128/ 384 User Guide Chapter 2 Chapter 2 Intr oduction of V isuaLink 2.1 About your Vi s u a L i n k The V isuaLink 128 and the V isuaLink 384 are devic es tha t easil y realiz e a multim edia c onfere nce by tr ansmit ting v ide o, audi o, and d ata t o a remo te lo catio n with the use of BRI service .
Page 2-2 NDA-24230 Issue 2 .0 Chapter 2 V isu aLink 128/3 84 User Guide 2.2 Fr ont Pane l Desc ripti on This section br iefly de scri bes names and feat ures of t he V isuaLink 12 8 and V isuaLink 38 4. ① POWER Switch The push-b utton switch is used t o turn on an d of f the mai n power .
NDA-24230 Issue 2. 0 Page 2-3 V isuaLink 128/ 384 User Guide Chapter 2 2.3 V isuaLink 128 Rear Pan el Desc ripti on ① VIDEO 2 IN ( S-V ideo inpu t): Pr ovides an S-V i deo input connec tion for a camera or other vi deo source. ➁ VIDEO 1 IN ( NTSC input): Provi des a composi te input connect ion for a camera or other vi deo source.
Page 2-4 NDA-24230 Issue 2 .0 Chapter 2 V isu aLink 128/3 84 User Guide 2.4 V isuaLink 384 Rear Pan el Desc ripti on ① VIDEO 2 IN (S-V ideo input) : Provid es an S- V ideo input c onnection for a camera or other vi deo source . ➁ VIDEO 1 IN (NTSC inpu t): Pr ovides a c omposite i nput co nnection f or a camera or other vi deo source .
NDA-24230 Issue 2. 0 Page 2-5 V isuaLink 128/ 384 User Guide Chapter 2 T able 2-1: V isuaLink 128 and V isuaLink 384 Genera l Parameters P arameter VisuaLink 1 28 VisuaLink 3 84 Line Conn ectio n Line.
Page 2-6 NDA-24230 Issue 2 .0 Chapter 2 V isu aLink 128/3 84 User Guide T able 2-1: V isuaLink 128 and V isuaLink 384 Gener al Parameter s (continued) P arameter VisuaLink 1 28 VisuaLink 3 84 User Int.
NDA-24230 Issue 2. 0 Page 2-7 V isuaLink 128/ 384 User Guide Chapter 2 T able 2-2: V isuaLink 128 and V isuaLink 384 Exte rnal Inter face Parameters P arameter VisuaLink 1 28 VisuaLink 3 84 Lin e I nt.
Page 2-8 NDA-24230 Issue 2 .0 Chapter 2 V isu aLink 128/3 84 User Guide T able 2-2 : V isua Link 128 and V isuaLink 384 Exte rnal Inte rface Paramet ers (continue d) P arameter VisuaLink 1 28 VisuaLin.
NDA-24230 Issue 2. 0 Page 2-9 V isuaLink 128/ 384 User Guide Chapter 2 2.5 Remote Cont rol ler 2.5.1 Ba sic Operat ional But tons From top l eft to down follo wed by to p right t o down. (a) MENU button Displays the co nfigurat ion menus on- scree n. (b) CALL bu tton Displays the line connec tion menu.
Page 2-10 NDA-24230 Issue 2 .0 Chapter 2 V isu aLink 128/3 84 User Guide (f) NUMERICAL button Used to en ter pres et dia ling number s and ca mera prese ts. (g) ST A TUS button Displays local t ime and c onference status o n-scre en. (h) MUTE but ton T oggles between muting and u nmuting t he local mics.
NDA-24230 Issue 2. 0 Page 2-11 V isuaLink 128/ 384 User Guide Chapter 2 2.5.2 V ideo Conferenc e, Operati onal Butto ns From top l eft to down follo wed by to p right t o down. 1. RECEIVE button Displays the far- site ’ s video on-scr een. 2. PREVIEW button Displays the loca l vide o on-scree n.
Page 2-12 NDA-24230 Issue 2 .0 Chapter 2 V isu aLink 128/3 84 User Guide 6. SNAPSHOT VIEW button Displays the graph ic camer a image. 7. POINTER butto n This tur ns on an d of f a poin ter di splay . 8. PIP butt on This tur ns on an d off a PIP disp lay .
NDA-24230 Issue 2 .0 Page 3-1 V isuaLink 128/ 384 User Guide Chapter 3 Chapter 3 Initia l Setting and Op eration Checking After co mple ting t he extern al phas e, sta rt the i nitia l setti ng of V isuaLink. 3.1 Prepara tion ① Put th e atta ch ed tw o bat teries in the atta c hed re mote c ontro ller .
Page 3-2 NDA-24230 Issue 2 .0 Chapter 3 V isu aLink 128/3 84 User Guide This page is for yo ur note s..
NDA-24230 Issue 2. 0 Page 4-1 V isuaLink 128/ 384 User Guide Chapter 4 Chapter 4 Applicati on Setup 4.1 Gui delines The foll owing ar e key point s when inst alli ng the V isuaLink. (1) The V isuaLink shou ld be ins ta ll ed on a fla t surfa ce. It is not recomme nded that th e unit be ins talled o n its s ide.
Page 4-2 NDA-24230 Issue 2 .0 Chapter 4 V isu aLink 128/3 84 User Guide 4.2 Har dware The p receeding s ections wil l give ste p by ste p procedures for the installat ion of the VisuaLink syste m in spec ific app licatio ns. Pic k the appli cation a nd follow t he instru ction s.
NDA-24230 Issue 2. 0 Page 4-3 V isuaLink 128/ 384 User Guide Chapter 4 Figur e 4-2 : Connectio n Diagram for V isuaLink 384 ➅ ➆ ➃ ➂ ① ➄ AC VisuaLink 384 Camera Monitor ➁ AC + + + + + DC .
Page 4-4 NDA-24230 Issue 2 .0 Chapter 4 V isu aLink 128/3 84 User Guide Connecti on Procedur e ① ~ ➆ indicate the pr ocedur e number s. ① Connect the V ideo Out and the audi o of the V isuaLink to the V ideo Monitor Using the atta ched video cable, plu g one si de into t he connect ion marke d VIDEO 1 IN on the V ideo Monitor .
NDA-24230 Issue 2. 0 Page 4-5 V isuaLink 128/ 384 User Guide Chapter 4 4.2.2 V isuaLink with V oicepoi nt+ Figur e 4-3 : Connectio n Diagram for V isuaLink 128 Part s List No. Name Note 1 V isu aLink 128 or V isuaLink 384 CODEC Engine. 2 V oice Point+ AEC-50 (opti on), A ge neric han ds-free phone in the market works OK.
Page 4-6 NDA-24230 Issue 2 .0 Chapter 4 V isu aLink 128/3 84 User Guide Figur e 4-4 : Connectio n Diagram for V isuaLink 384 ➅ ➃ ➂ ① ➄ AC AC VisuaLink 384 Camera Monitor V oiceP oi nt ➁ Vi.
NDA-24230 Issue 2. 0 Page 4-7 V isuaLink 128/ 384 User Guide Chapter 4 Connecti on Procedur e ① ~ ➉ indicate the pr ocedur e number s. ① Connect the V ideo Out of the V isuaLink to the TV Monit or Using the atta ched video cable, plu g one si de into t he connect ion marke d VIDEO 1 IN on the TV Monitor .
Page 4-8 NDA-24230 Issue 2 .0 Chapter 4 V isu aLink 128/3 84 User Guide ➈ Connect the V isuaLink AC Powe r . Using the provided AC t ransf ormer power cable, plug t he power cabl e into the V isuaLi nk connect ion mark ed DC-I N-5V . Plug the other end into the AC POWER STRIP .
NDA-24230 Issue 2. 0 Page 4-9 V isuaLink 128/ 384 User Guide Chapter 4 Figure 4-5: Con nection Diagra m for VisuaLin k 128 + + + + + DC IN 5 V + - Se rial1 Se r i al2/R MT O U T I N VID E O2 VID EO 1 .
Page 4-10 NDA-24230 Issue 2 .0 Chapter 4 V isu aLink 128/3 84 User Guide Figure 4-6: Con nection Diagra m for VisuaLin k 384 NT1 + + + + + DC IN 5V + - Serial1 Serial2/RM T O U T I N VIDEO2 V IDEO1 A .
NDA-24230 Issue 2. 0 Page 4-11 V isuaLink 128/ 384 User Guide Chapter 4 Connecti on Procedur e for V isuaLink 128 a nd V isuaLink 38 4 1. I nstall th e video captur e card i nto th e PC. Procedur e for ins talling video c apture ca rd are in cluded with unit .
Page 4-12 NDA-24230 Issue 2 .0 Chapter 4 V isu aLink 128/3 84 User Guide 4.2.4 Rol labout Con figurat ion Step by st ep pro cedure for instal ling t he VisuaLi nk syst em in a tur nkey rolla bout.
NDA-24230 Issue 2. 0 Page 4-13 V isuaLink 128/ 384 User Guide Chapter 4 4.2.5 V isuaLink Syst em Procedure s The fo llowing ar e the s teps and pr ocedur es for the inst allat ion of the VisuaLi nk 128 or VisuaLi nk 384. STEP ACTION DRA WING 1. Locate a nd unpack the Cabine t box.
Page 4-14 NDA-24230 Issue 2 .0 Chapter 4 V isu aLink 128/3 84 User Guide 4. Remove Monito r from monitor b ox. 4a. Place TV moni tor on top of cab inet. 5. Locate moni tor po wer cabl e and f eed th rough t he cable op ening at t he top of cabinet . 6.
NDA-24230 Issue 2. 0 Page 4-15 V isuaLink 128/ 384 User Guide Chapter 4 7. Locate t he cable bund le and re move from packi ng box. The ca ble bun dle contai ns two (2) 5 in. ( 12 cm.) V elcro str ips. Use th ese st rips to mou nt the camera to the to p of th e monito r .
Page 4-16 NDA-24230 Issue 2 .0 Chapter 4 V isu aLink 128/3 84 User Guide 10. Locate th e camera powe r ca ble . Plug t he came ra powe r cab le in to the powe r str ip in c abi net, t hen feed cabl e throu gh top of ca binet and pl ug into the rear of the camera .
NDA-24230 Issue 2. 0 Page 4-17 V isuaLink 128/ 384 User Guide Chapter 4 13. Locate t he V i suaLink 128 or V isuaLink 384 power cabl e. Plu g cable in to power strip at bottom of cabine t and fee d cable th rough ca ble slot i n rear of second s helf.
Page 4-18 NDA-24230 Issue 2 .0 Chapter 4 V isu aLink 128/3 84 User Guide 15. Inside the cab inet, conn ect the ot her e nds of the cable bu ndle to th e V isuaLink 128 or V isuaLink 384. See Fi gure 4- 1 and Figure 4- 2 . 16. Locate a nd unpack the mic rophone and connect the 3 1/2 inc h plug int o the V isuaL ink connecti on marked MIC1.
NDA-24230 Issue 2. 0 Page 4-19 V isuaLink 128/ 384 User Guide Chapter 4 17. If an NT1 d evice h as been pur chased , locate t he device a nd unpac k. Note 1: If an NT1 wa s not purch ased go to Ste p 23 . Note 2: Three NT1 ar e used for the VL38 4. 18.
Page 4-20 NDA-24230 Issue 2 .0 Chapter 4 V isu aLink 128/3 84 User Guide 21. Locate t he net work cable ( RJ45-RJ 45) and connect one end t o the S/T LI NE port of t he V isuaLink 12 8 or V isuaLin k 384. Conn ect th e other e nd of th e network c able into the S/ T interf ace of th e NT1.
NDA-24230 Issue 2. 0 Page 4-21 V isuaLink 128/ 384 User Guide Chapter 4 23. Locate t he net work cable ( RJ45-RJ 45) and connect one end t o the S/T LI NE port of t he V isuaLink 12 8 or V isuaLin k 384. Conn ect th e other e nd of th e network c able into the ne twork interf ace pr ovided in the ro om wall.
Page 4-22 NDA-24230 Issue 2 .0 Chapter 4 V isu aLink 128/3 84 User Guide 25. V erify th at al l the e qui pmen t plug ge d i nto the power str ip ar e turned t o the ON posi tion. T he V isuaLink 12 8, V isuaLink 38 4, camera and monitor h ave their own power switches.
NDA-24230 Issue 2. 0 Page 4-23 V isuaLink 128/ 384 User Guide Chapter 4 4.3 Sof tw are Set up When you fir st turn on your V isuaLink, the re will b e an in itial c onfigurat ion screen. Thes e configurati on screens will have to be complet ed before your sys tem becomes ope rati onal.
Page 4-24 NDA-24230 Issue 2 .0 Chapter 4 V isu aLink 128/3 84 User Guide Remote Contr oller Direc tions: Gives some genera l direct ions for config ure the V isuaLink sy stem.
NDA-24230 Issue 2. 0 Page 4-25 V isuaLink 128/ 384 User Guide Chapter 4 V ideo Number 1 S creen’ s Using the number pa d of the wi reless r emote ente r My Number with area c ode and SPID nu mbers asso ciated t o Line ( BRI 1). Each BRI wil l have My nu mbers labele d #1 and # 2 and two SPID’ s .
Page 4-26 NDA-24230 Issue 2 .0 Chapter 4 V isu aLink 128/3 84 User Guide V ideo Number 2 S creens : Using the number pa d of the wi reless r emote ente r My Number with area c ode and SPID nu mbers asso ciated t o Line ( BRI 2). Each BRI wil l have My nu mbers labele d #1 and # 2 and two SPID’ s .
NDA-24230 Issue 2. 0 Page 4-27 V isuaLink 128/ 384 User Guide Chapter 4 V ideo Number 3 S creens : Using the number pa d of the wi reless r emote ente r My Number with area c ode and SPID nu mbers asso ciated t o Line ( BRI 3). Each BRI wil l have My nu mbers labele d #1 and # 2 and two SPID’ s .
Page 4-28 NDA-24230 Issue 2 .0 Chapter 4 V isu aLink 128/3 84 User Guide Optional inform ation: Y ou may e nter thi s opti onal info rmation. The name you e nter ma kes it ea sy for users to ide ntify this p arti cu lar V isuaL in k. The name ca n be u p to 20 char acte r s long.
NDA-24230 Issue 2. 0 Page 4-29 V isuaLink 128/ 384 User Guide Chapter 4 Congra tulatio ns Scre en The V isuaLin k is now s etup for the confi guration you have entered. Press the ENTER button on the REMOTE CONTROLLER , the V isuaLink wi ll di spla y a blue scr een and recycle.
Page 4-30 NDA-24230 Issue 2 .0 Chapter 4 V isu aLink 128/3 84 User Guide Powering Up Screen Changing t he config urati on It is import ant tha t the CODEC i s set u p with a lo cal number and SP ID numbers.
NDA-24230 Issue 2. 0 Page 5-1 V isuaLink 128/ 384 User Guide Chapter 5 Chapter 5 System Parameter /Envir onment S etting System par ameter set s the operatio n conditi ons of t he V isuaLink 128 or V isuaLink 38 4. Environmen t set ting can be set such as camer a class, a udio relate d, data re late d, line re lated and local off ice stat us.
Page 5-2 NDA-24230 Issue 2 .0 Chapter 5 V isu aLink 128/3 84 User Guide ➁ Move the cursor wi th the CAMERA CONTROL button to the ENVIRONMENT SETTING ic on. ➂ Press t he ENTER button. The sy stem wil l not op erate co rrect ly if t he envi ronment setti ng are in correc t.
NDA-24230 Issue 2. 0 Page 5-3 V isuaLink 128/ 384 User Guide Chapter 5 ➃ Ente r the p assw or d. A passwo rd consis ts of 4 -digit n umber . Input cha racters are disp layed in * . Please input password. [****] Press ENTER after inputting p assword.
Page 5-4 NDA-24230 Issue 2 .0 Chapter 5 V isu aLink 128/3 84 User Guide ➄ Press t he ENTER button. When a passwo rd is cor rectl y entere d: Envi ronment setting me nu is display ed. Y ou can choose an icon wit h the CAMERA CONTROL button. ENTER ▲ Video p aramete r setti ng.
NDA-24230 Issue 2. 0 Page 5-5 V isuaLink 128/ 384 User Guide Chapter 5 5.1.2 When a password is inc orrect It goes back to the passwor d-enter ing scree n. Note: Press the CANCEL but ton to get out of the menu. Please input password. [ ] Password incorrect.
Page 5-6 NDA-24230 Issue 2 .0 Chapter 5 V isu aLink 128/3 84 User Guide 5.2 V ideo Se tting This set s video, al gorit hm, types of camera to be cont rolled, a nd video input select ion. To s e t v i d e o ① Select VID EO S E TTI NG icon i n the en vironment s etting men u.
NDA-24230 Issue 2. 0 Page 5-7 V isuaLink 128/ 384 User Guide Chapter 5 The sett ing sc reen is di splayed. The curr ent sett ing is di splayed. Note 1: T o select an ite m use the up and down por tion of t he CAMERA CONTROL button.
Page 5-8 NDA-24230 Issue 2 .0 Chapter 5 V isu aLink 128/3 84 User Guide 5.3 Audio Setting This ico n sets the audio algori thm, audio d elay , audio input/o utput p ort assignmen t, and v oice acti vation ca mera con trol. T o set au dio: ① Select audio s etting i con in the environment sett ing menu.
NDA-24230 Issue 2. 0 Page 5-9 V isuaLink 128/ 384 User Guide Chapter 5 The sett ing sc reen is di splayed. The curr ent sett ing is di splayed. Note 1: T o select an ite m use the up and down por tion of t he CAMERA CONTROL button.
Page 5-10 NDA-24230 Issue 2 .0 Chapter 5 V isu aLink 128/3 84 User Guide ➂ Press t he CALLP AG E button to proc eed to the AUDIO LEVEL P AGE . ➃ Press ENTER button to def ine it a fter cha nging a set ting. ➄ Press t he MENU or CANCEL butt on three ( 3) ti mes to pr oceed back to the video ima ge.
NDA-24230 Issue 2. 0 Page 5-11 V isuaLink 128/ 384 User Guide Chapter 5 5.4 Data Setting This ico n sets the da ta spee d and seri al con figurat ions. T o set da ta spee d: ① Select data se tting i con in the enviro nment sett ing menu. ➁ Press ENTER button.
Page 5-12 NDA-24230 Issue 2 .0 Chapter 5 V isu aLink 128/3 84 User Guide The sett ing sc reen is di splayed. The curr ent sett ing is di splayed. Note 1: T o select an ite m use the up and down por tion of t he CAMERA CONTROL button.
NDA-24230 Issue 2. 0 Page 5-13 V isuaLink 128/ 384 User Guide Chapter 5 5.5 Communication Setting Thi s ico n sets th e video speed, net work type, an d answer mode. T o set c ommunicati on: ① Select communicat ion sett ing ic on in the e nvironment setting menu.
Page 5-14 NDA-24230 Issue 2 .0 Chapter 5 V isu aLink 128/3 84 User Guide The sett ing sc reen is di splayed. The curr ent sett ing is di splayed. Note 1: T o select an ite m use the up and down por tion of t he CAMERA CONTROL button.
NDA-24230 Issue 2. 0 Page 5-15 V isuaLink 128/ 384 User Guide Chapter 5 5.6 Local Setting This ico n sets the site name, my numbe r , pa ssword, and S PIDs. 5.6.1 Displ ay the LOCAL SETTING screen ① Select LOCAL SETTING icon in the EN VIRONMENT SETTING menu.
Page 5-16 NDA-24230 Issue 2 .0 Chapter 5 V isu aLink 128/3 84 User Guide Step 1. VL 12 8/384 Move t he cu rsor to the NEXT SCREEN using the to p or botto m portio n of the CAMERA CONTROL button. Note: If y ou are set ting up a V isuaLink 128, g o to Step 4 .
NDA-24230 Issue 2. 0 Page 5-17 V isuaLink 128/ 384 User Guide Chapter 5 Step 2. VL 38 4 Move t he cu rsor to the NEXT SCREEN using the to p or botto m portio n of the CAMERA CONTROL button.
Page 5-18 NDA-24230 Issue 2 .0 Chapter 5 V isu aLink 128/3 84 User Guide Step 3. VL 38 4 Move t he cu rsor to the NEXT SCREEN using the to p or botto m portio n of the CAMERA CONTROL button.
NDA-24230 Issue 2. 0 Page 5-19 V isuaLink 128/ 384 User Guide Chapter 5 Step 4. VL 12 8/384 ➂ T o set the s ite name , press th e ENTER button. Step 5. VL 12 8/384 Note: Move the curso r to the c haract er you want to in put using t he left and ri ght sides of the CAMERA CONTROL button and press the ENTER button .
Page 5-20 NDA-24230 Issue 2 .0 Chapter 5 V isu aLink 128/3 84 User Guide ➃ When complet e, use the top and bottom port ion of the CAMERA CONTROL button to s elect COMPLETE or CANCEL .
NDA-24230 Issue 2. 0 Page 5-21 V isuaLink 128/ 384 User Guide Chapter 5 5.6.2 Change the pas sword ① Select t he p assword mo vin g the cur sor us ing the top and/ or bott om por tion o f the CAMERA CO NTROL button. ➁ Press t he ENTER button t o set p assword.
Page 5-22 NDA-24230 Issue 2 .0 Chapter 5 V isu aLink 128/3 84 User Guide ➃ Register wi th the ENTER butt on after completin g password. Y ou return to the o ptional u ser se ttin gs screen.
NDA-24230 Issue 2. 0 Page 5-23 V isuaLink 128/ 384 User Guide Chapter 5 5.6.3 Set t he date a nd time ① Move t he cu rsor to the TIME SETTING using the top o r bottom por tion o f the CAMERA CONTROL button. ➁ Press t he ENTER butt on to d e fine th e tim e and d ate se ttin g .
Page 5-24 NDA-24230 Issue 2 .0 Chapter 5 V isu aLink 128/3 84 User Guide ➃ Register wi th the ENTER butt on. Y ou return to the optio nal use r settings scr een.
NDA-24230 Issue 2. 0 Page 5-25 V isuaLink 128/ 384 User Guide Chapter 5 5.6.4 Se t the dat e and time d isplay ① Move t he cu rsor to the TIME DISPLA Y using the to p or botto m porti on of the CAMERA CONTROL button.
Page 5-26 NDA-24230 Issue 2 .0 Chapter 5 V isu aLink 128/3 84 User Guide 5.6.5 Se t the aut o power s ave ① Move t he cu rsor to the AUTO POWER SA VE using the t op or b ottom portion of the CAMERA CONTROL button.
NDA-24230 Issue 2. 0 Page 5-27 V isuaLink 128/ 384 User Guide Chapter 5 ➃ Move t he cu rsor to the NEXT SCREEN using the to p or botto m portio n of the CAMERA CONTROL button. ➄ Press ENTER to restart th e syst em, start u p scre en will be displayed .
Page 5-28 NDA-24230 Issue 2 .0 Chapter 5 V isu aLink 128/3 84 User Guide America , Inc. V isuaLink Powering Up V er .22.02. 37.
NDA-24230 Issue 2. 0 Page 5-29 V isuaLink 128/ 384 User Guide Chapter 5 5.7 Maintenance Setting s This sets the loopback t est, vi ewing of ha rdware/so ftware revisio n levels a nd initi alizing o f the Vi suaLink. To set t he maintena nce fun ctions.
Page 5-30 NDA-24230 Issue 2 .0 Chapter 5 V isu aLink 128/3 84 User Guide ➂ Press t he CALL P AGE button to advance to the Init ia lize scr een . Note: Clear custom register options are: All, Speed di al, Red ial, and Camer a Preset. ➃ Using the CAMERA CONTROL button highl ight the approp riate initi aliza tion and p ress t he ENTER bu tton.
NDA-24230 Issue 2. 0 Page 5-31 V isuaLink 128/ 384 User Guide Chapter 5 ➄ Using the NUMBERICAL buttons to choo se the appropria te in itiali zatio n. The rest art s creen appears. ➄ Press ENTER to restart th e syst em, start u p scre en will be displayed .
Page 5-32 NDA-24230 Issue 2 .0 Chapter 5 V isu aLink 128/3 84 User Guide This page is for yo ur note s..
NDA-24230 Issue 2. 0 Page 6-1 V isuaLink 128/ 384 User Guide Chapter 6 Chapter 6 About Calling In this chapter y ou will learn t o make and rec eive c alls. The Dialing Di rectory i s a phone boo k that you cre ate, listing t he names and phon e numbers of the sites that you can ca ll.
Page 6-2 NDA-24230 Issue 2 .0 Chapter 6 V isu aLink 128/3 84 User Guide Checking Ope ration V erify that local and r emote sites are able to be seen an d heard at the remote ends. V erify tha t a con trol fro m the re mote contr oller is normal by ref erring t o Chapter 8 Oper ation Method .
NDA-24230 Issue 2. 0 Page 6-3 V isuaLink 128/ 384 User Guide Chapter 6 ➃ If your call needs two (2 ) tel ephone number s, enter t he sec ond number us ing the NUMBER button s. Pres s t he ENTER but to n when finis hed . If you r c all needs onl y one ( 1) teleph one number , skip thi s step.
Page 6-4 NDA-24230 Issue 2 .0 Chapter 6 V isu aLink 128/3 84 User Guide ➅ Press t he ENTER button or CALL button to start dialin g the r emote si te.
NDA-24230 Issue 2. 0 Page 6-5 V isuaLink 128/ 384 User Guide Chapter 6 After t he lines c onnect a pictur e from the far-sit e appears . Receivin g V ideo from Rem ot e Si te Connected Line Spee d: 12.
Page 6-6 NDA-24230 Issue 2 .0 Chapter 6 V isu aLink 128/3 84 User Guide 6.2 Set Speed Dial Number The Diali ng Direct ory is a phone book t hat yo u create, list ing the na mes and phone number s of t he remot e site s. It makes diali ng call s fas ter and ea sier .
NDA-24230 Issue 2. 0 Page 6-7 V isuaLink 128/ 384 User Guide Chapter 6 Speed Dial Menu is displayed . shows t he selec tion of a number . Note: If a name i s displa yed beside a number , it is alr eady regi stered. ➂ Ente r the SITE NAME by the followin g steps : a.
Page 6-8 NDA-24230 Issue 2 .0 Chapter 6 V isu aLink 128/3 84 User Guide ➃ Speed Dial sett ing scre en is disp layed. ➄ T ype the first teleph one number using the NUMBER butt ons. If in corre ctly entere d, delet e a number wi th the CANCEL button.
NDA-24230 Issue 2. 0 Page 6-9 V isuaLink 128/ 384 User Guide Chapter 6 ➆ Using the CAMERA CONTROL button, high light SPEED . Using the left and righ t sides of the CAMERA CONTROL button, set t he VIDEO SPEED .
Page 6-10 NDA-24230 Issue 2 .0 Chapter 6 V isu aLink 128/3 84 User Guide ➇ Press t he ENTER button t o retu rn to the SPEED DIAL screen. ➈ Repeat ① to ➇ to registe r additi onal SPEED DIAL n umbers. Speed dia l regist er 001. Irvi ng 002. 003.
NDA-24230 Issue 2. 0 Page 6-11 V isuaLink 128/ 384 User Guide Chapter 6 6.2.2 Plac e Speed Dial Calls T o dial a call f rom the dia ling dir ectory . ① Press t he CALL button. ➁ Move t he c u rsor to the site you w ant to cal l usi n g CAMERA CONTROL button.
Page 6-12 NDA-24230 Issue 2 .0 Chapter 6 V isu aLink 128/3 84 User Guide ➂ The followi ng series of sc reens will appear on the monitor as the V is uaLink is placing the ca ll. Once the li ne has been conne cted, the screen will automatica lly display th e remote site .
NDA-24230 Issue 2. 0 Page 6-13 V isuaLink 128/ 384 User Guide Chapter 6 6.2.3 Redia ling a Cal l Sometimes whe n you place a vide o call, the cal l may not go through the first time.
Page 6-14 NDA-24230 Issue 2 .0 Chapter 6 V isu aLink 128/3 84 User Guide ➂ Select the numbe r that you would like to red ial from t he menu. Use t he CAMERA CONTROL button to scr oll up or do wn throu gh the 30 number s. Press t he ENTER button t o make the call.
NDA-24230 Issue 2. 0 Page 6-15 V isuaLink 128/ 384 User Guide Chapter 6 ➃ The followi ng series of sc reens will appear on the monitor as the V is uaLink is placing the ca ll. Once the li ne has been conne cted, the screen will automatica lly display th e remote site .
Page 6-16 NDA-24230 Issue 2 .0 Chapter 6 V isu aLink 128/3 84 User Guide 6.3 End a Call Press the HANGUP button on the rem ote cont roller to displa y the men u for disconne cting the remote end. ① Press t he ENTER button t o en d the video cal l. Pres s the CANC EL button to continu e the vide o call .
NDA-24230 Issue 2. 0 Page 6-17 V isuaLink 128/ 384 User Guide Chapter 6 6.4 Answer a Call The V isuaL i nk is able to be set to auto m ati c ans w er mo de or m anu al an s wer . If the V isuaLink set to an aut omatic answe r all in coming call s will be answere d by the V isuaLink without user int erventio n.
Page 6-18 NDA-24230 Issue 2 .0 Chapter 6 V isu aLink 128/3 84 User Guide ➂ Press CANCEL button if reje cting an i ncoming c all. Receivi ng V ideo from Remote S ite Connected Line Spe ed: 128kb/ s Speed is in yel low Rejected in coming call ........
NDA-24230 Issue 2. 0 Page 7-1 V isuaLink 128/ 384 User Guide Chapter 7 Chapter 7 Confer e nce Mode This chap ter gi ves an in-dep th descri ptio n of the on- scree n menus.
Page 7-2 NDA-24230 Issue 2 .0 Chapter 7 V isu aLink 128/3 84 User Guide ➁ Move the cur sor ▲ with CAMERA CONTROL button to the conferenc e control icon a nd pres s ENTER butto n. Confer ence Contr ol Menu i s display ed. Local sc reen sett ing wit h no connec tion.
NDA-24230 Issue 2. 0 Page 7-3 V isuaLink 128/ 384 User Guide Chapter 7 ➂ Press t he CAMERA CONTROL button left si de to s ee the COMMON setti ngs. Note: This COMMON setting sc reen will only appea r when the Vi suaLin k is connecte d to a remot e cont rol.
Page 7-4 NDA-24230 Issue 2 .0 Chapter 7 V isu aLink 128/3 84 User Guide 7.2 Pictu re-in-Pi cture Menu The lit tle window that is di splayed on your scre en is cal led th e Picture -in-Pic ture (PIP) win dows. Y ou can make this window ap pear or di sappear a nytime d uring the conf igurati on.
NDA-24230 Issue 2. 0 Page 7-5 V isuaLink 128/ 384 User Guide Chapter 7 PIP posit ion: Sets the display p osition for PIP on the mon itor scr een. Possi ble set tin gs ar e: Top right Top le ft Bottom right Bottom Left PIP format : Sets the video image to be displa yed in PIP.
Page 7-6 NDA-24230 Issue 2 .0 Chapter 7 V isu aLink 128/3 84 User Guide ➄ The PIP imag e is disp layed i f you sel ected RECEIVE in the PI P menu . ➅ Press t he CANCEL or MENU button t wice to return t o the v ideo image.
NDA-24230 Issue 2. 0 Page 7-7 V isuaLink 128/ 384 User Guide Chapter 7 7.3 Camera Pre set Menu During a v ideoconfe rence, you may want th e camera to point at a part icular person or locati on, such as at the main spe aker or at a flipc hart. Camer a presets are butto ns that le t you store camer a position s for the main and sub- camera .
Page 7-8 NDA-24230 Issue 2 .0 Chapter 7 V isu aLink 128/3 84 User Guide ➄ Select the came ra that i s to be pr eset. The CAMERA PRESET SELECT option i s highlig hted, usin g the CAMERA CONTROL button (pres s left or right s ide) sel ect betwee n the NEAR END and F AR E ND camera opt ions.
NDA-24230 Issue 2. 0 Page 7-9 V isuaLink 128/ 384 User Guide Chapter 7 ➆ Select the ta lker n ame. Enter t he name you woul d like di splaye d everyti me the pr eset is activat ed. Highligh t the let ter or n umber to be s elect ed, press the ENTER button to input an d use the CANCEL button t o delete l ast sel ected opt ion.
Page 7-10 NDA-24230 Issue 2 .0 Chapter 7 V isu aLink 128/3 84 User Guide 7.4 Audio Conditioni ng Performs audio t raining function by generat ing white n oise. T his is to condit ion the room a coustica lly . ① Press t he MENU button to displ ay the on -screen icons.
NDA-24230 Issue 2. 0 Page 7-11 V isuaLink 128/ 384 User Guide Chapter 7 The wh ite no ise is tran s mitte d . When the V isuaLin k has co mpleted its t raining, the whi te noi se automati call y turn s of f and r eturns to the MAIN MENU screen. Audio tr ainin g Now ▲ Start a udio trai ning.
Page 7-12 NDA-24230 Issue 2 .0 Chapter 7 V isu aLink 128/3 84 User Guide ➃ Press t he CANCEL or MENU button on ce in o rder to r eturn to t he vid eo imag e.
NDA-24230 Issue 2. 0 Page 8-1 V isuaLink 128/ 384 User Guide Chapter 8 Chapter 8 Operation Method This chap ter e xplains ho w to per form basic remote cont rol func tions of the V isuaLink 12 8 or V isuaLin k 384, suc h as switc hing moni tor scre ens, and control ling ca meras.
Page 8-2 NDA-24230 Issue 2 .0 Chapter 8 V isu aLink 124/3 84 User Guide The foll owing de fines the status me ssage: ① Picture Source This dis plays t he pic ture sour ce (t ransmissi on/re cepti on/stil l-pi cture) current ly displ ayed. It d ispla ys the remot e locati on name whe n display ing a receiv ed pict ure.
NDA-24230 Issue 2. 0 Page 8-3 V isuaLink 128/ 384 User Guide Chapter 8 8.2 V olume Contro l I f th e v olume fro m th e far -end is e ither t oo fa int or to o l oud, yo u can adju st it wi th the VOLUME buttons on t he hand held remot e. 8.2.1 I ncrease t he volume ① Press t he V OLUME UP button.
Page 8-4 NDA-24230 Issue 2 .0 Chapter 8 V isu aLink 124/3 84 User Guide 8.3 Muting Y our Micr ophone If you wan t to sp eak priva tely to s omeone at your sit e during yo ur videocon ference, y ou can mut e your micr ophone. 8.3.1 Mute yo ur microphon e ① Press MUTE button.
NDA-24230 Issue 2. 0 Page 8-5 V isuaLink 128/ 384 User Guide Chapter 8 8.4 Switching Mon itor Scr eens During a V ideo conf erence, you may want t o see a pre view of lo cal si te to transmi t or a stil l-pictu re in a dditi on to se eing p ictures sent f rom the r emote.
Page 8-6 NDA-24230 Issue 2 .0 Chapter 8 V isu aLink 124/3 84 User Guide 8.4.2 Di splay a r eceived pi cture ① Press t he RECEIVE butt on. 8.4.3 Re call a sn apshot Recall a snapshot s imply mea ns looking at the l ast sn apshot tha t you s ent or receiv e.
NDA-24230 Issue 2. 0 Page 8-7 V isuaLink 128/ 384 User Guide Chapter 8 8.5 Switching Camera Pictur es W ith your syst em, you can send video to the far-end from your MAIN CAM or CAM 2. 8.5.1 Lo cal switc hing Switchin g the vi deo ima ge sent to the remote site.
Page 8-8 NDA-24230 Revision 1 .0 Chapter 8 V isu aLink 128/3 84 User Guide 8.5.3 Re mote switch ing T o sw it ch the tran s mitte d pi ct ure se nt fro m the remote site: ① Press t he F AR END button. . The s ystem sw itche s cont rol fr om lo cal to re mote co ntro l.
NDA-24230 Issue 2. 0 Page 8-9 V isuaLink 128/ 384 User Guide Chapter 8 8.5.4 Swi tch back t o local c ontrol ① Press t he NEAR END button. A con tr ol s w itche s back to the local .
Page 8-10 NDA-24230 Revision 1 .0 Chapter 8 V isu aLink 128/3 84 User Guide 8.6 PIP Functions The litt le window tha t appears on your screen is cal led the Pictur e-in-Pict ure (PIP) window . Y ou can make th is wind ow appear or disap pear anyti me.
NDA-24230 Issue 2. 0 Page 8-11 V isuaLink 128/ 384 User Guide Chapter 8 8.7 Sen d a Snapshot Durin g a meeting, you may want to dist ribute co pies of a diagra m or pass around an ill ustrati on so t hat ever yone can t ake a cl oser look at wha t you are discu ssing.
Page 8-12 NDA-24230 Revision 1 .0 Chapter 8 V isu aLink 128/3 84 User Guide 8.7.2 Swit ch back to the far- si te v ie wing ① Press t he RECEIVE butt on. 8.7.3 Re ceive a sn ap shot picture When a snap shot picture is received, the on-screen vid eo freezes for a second and the vide o images automatic ally chan ge to the s nap sho t pictur e.
NDA-24230 Issue 2. 0 Page 8-13 V isuaLink 128/ 384 User Guide Chapter 8 8.8 Camera Funct ions During a v ideoconfe rence, you might wan t to ad just you r MAIN CAM or CAM 2 to zoom in or out on a person or per sons to dis play somet hing el se in the pictu re.
Page 8-14 NDA-24230 Issue 2 .0 Chapter 8 V isu aLink 128/3 84 User Guide 8.8.2 Adjus t the CAM 2 ① Select the CAM 2 button. ➁ Press t he ZOOM and/or CAMERA CONTROL button. Keep adjus ting the se butt ons until the camer a disp lays the c orrect i mage.
NDA-24230 Issue 2. 0 Page 8-15 V isuaLink 128/ 384 User Guide Chapter 8 8.8.3 Far- End Control Adjust f ar-en d camera : During a v ideoconfe rence, you may want to move a fa r-end camera if, for exampl e, you cannot see t he person wh o is sp eaking or i f you want t o zoom out to see everyone in the room.
Page 8-16 NDA-24230 Issue 2 .0 Chapter 8 V isu aLink 128/3 84 User Guide 8.9 Using Camer a Pre set Once you hav e set your camera preset s, you simpl y press on e of th e number buttons on the h and held r emote. The ca mera the n, moves to t he pres et posit ion and the p eople at t he far -end see that view .
NDA-24230 Issue 2. 0 Page 8-17 V isuaLink 128/ 384 User Guide Chapter 8 8.10 Po inter Display Poi nter is used to hi ghlig ht an area on the video monit or . The pointer can be display ed on document s, diagra ms and moti on video. The poi nter is controll ed on a first co me, first served b ases.
Page 8-18 NDA-24230 Issue 2 .0 Chapter 8 V isu aLink 128/3 84 User Guide 8.10.2 Move t he pointer ① Press CAMERA CONTROL button. : operat ing s ide : receiving side The point er moves to the di rection p resse d on the but ton. Note 1: The pointer on the mon itor at the re mote locat ion also mov es.
NDA-24230 Issue 2. 0 Page 9-1 V isuaLink 128/ 384 User Guide Chapter 9 Chapter 9 V isuaLink T r oubleshooting Gui de The follo wing t abl e li st s many co mmon problems an d likel y caus es and sol ut ion s.
Page 9-2 NDA-24230 Issue 2 .0 Chapter 9 V isu aLink 128/3 84 User Guide Area Condition Check Item and Counte rmeasures Video Pict ure is slow [One chann el ha s con n ect ed] • Look at front p anel and verify that both B 1 and B1 -B6 LEDs a re lit.
NDA-24230 Issue 2. 0 Page 9-3 V isuaLink 128/ 384 User Guide Chapter 9 Area Condition Check Item and Counte rmeasures Network Unabl e to conn ect to a remote s ite [Whe n placin g a ca ll, the lin e immed iately hangs u p] • Make sur e the ne twork is connec ted.
Page 9-4 NDA-24230 Issue 2 .0 Chapter 9 V isu aLink 128/3 84 User Guide This page is for yo ur note s..
NDA-24230 Issue 2. 0 Page A-1 V isuaLink 128/ 384 User Guide Appendi x A Appendix A Audio/Data/V ideo Bit Rate Assignment T able 64kbps (1 B) ± 128 kbps (2B ~ 6B) Note: x: Set ting impos sible 0.0: Se tting i s possibl e but video trans missio n is not po ssibl e.
Page A-2 NDA-24230 Issue 2.0 Append ix A V isuaLink 128/ 384 Us er Guide This page is for yo ur note s..
NDA-24230 Issue 2. 0 Page B-1 V isuaLink 128/ 384 User Guide Appendix B Appendix B Softwar e Upgrade Inst ructions T his appe ndix co ntains i nstructi ons for up gradin g your Visua Link 128 syste m softwar e. If you ha ve any q uestion a bout the up grade, p lease cal l your videocon ferencin g provi der.
Page B-2 NDA-24230 Issue 2 .0 Append ix B V isuaLink 128/3 84 User Guide Environ menta l Init iali ze 1. Pr ess the MENU button on t he Wire less remot e control ler. 2. Using the wireless remote controll er sele ct the On-Screen I CON labeled SETTING ENVIRONMENTS .
NDA-24230 Issue 2. 0 Page B-3 V isuaLink 128/ 384 User Guide Appendix B F/W download On Screen Displ ay (OSD ) Conne ction to t he versio n up cent er. The syste m shoul dn’t be pow er ed down when the init ializ e screen starts. Otherw ise boot u p progra m will be eras ed.
Page B-4 NDA-24230 Issue 2 .0 Append ix B V isuaLink 128/3 84 User Guide The syste m shoul dn’t be pow er ed down when the init ializ e screen starts. Otherw ise boot u p progra m will be eras ed. Progra m is be ing upgra ded Please wait ….. The syste m shoul dn’t be pow er ed down when the init ializ e screen starts.
NDA-24230 Issue 2. 0 Page B-5 V isuaLink 128/ 384 User Guide Appendix B The syste m shoul dn’t be pow er ed down when the init ializ e screen starts. Otherw ise boot u p progra m will be eras ed. V er ifing Prog ram Please wait ….. V er i f ying now Upgrad e is com ple te.
Page B-6 NDA-24230 Issue 2 .0 Append ix B V isuaLink 128/3 84 User Guide This page is for yo ur note s..
NDA-24230 Issue 2. 0 Page C-1 V isuaLink 128/ 384 User Guide Appendix C Appendix C CALL Menu Stru ctur e View of the local camera When the CALL button is pres sed the following screen is s how n . Place Manu al Dia led Call Place Redail Calll 001. 9 72518 4380 002.
Page C-2 NDA-24230 Issue 2 .0 Append ix C V isuaLink 128/3 84 User Guide 2 1 The CAMERA CONTROL DOWN button is pre ssed The CAMERA CONTROL DO WN button is pre ssed The ENT ER or CALL butto n is pressed The CALL or ENTER button is pressed Note : The fi rst line ent ered is dupl icat ed on t he second lin e.
NDA-24230 Issue 2. 0 Page D-1 V isuaLink 128/ 384 User Guide Appendi x D Appendix D How to Order IS DN BRI This appe ndix co ntains th e minimum ISDN BRI sp ecifi cation t hat the V isuaLink can opera te. If you shoul d have an y questi on about th e ISDN o rdering pr ocedur e, please c all your videoc onferenci ng provide r .
Page D-2 NDA-24230 Issue 2.0 Append ix D V isuaLink 128/ 384 Us er Guide 2. The net work pr ovider pr ovisions the cor rect ISDN BRI and complet es the followi ng list o f questio ns. ISDN BRI S ervi ce S p ecif icati on ne ede d : As define d by Bellcor e; t he ISDN BRI simpli fied order ing code is EZ-ISDN1.
Een belangrijk punt na aankoop van elk apparaat NEC VisuaLink 128/384 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen NEC VisuaLink 128/384 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens NEC VisuaLink 128/384 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding NEC VisuaLink 128/384 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over NEC VisuaLink 128/384 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van NEC VisuaLink 128/384 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de NEC VisuaLink 128/384 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met NEC VisuaLink 128/384 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
