Gebruiksaanwijzing /service van het product KX-TAW848 van de fabrikant Panasonic
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Thank you f or purchasing the P anasonic Advanced Hybrid & Wireless PBX, KX-T A W848. Please read this manual carefully bef ore using this product and sav e this manual f or future use.
2 User Manua l 1.8 Call Center 1.9.3 V oice Processing S ystem Appendix Co nsult your dealer 1.1 Before Operating the T elephones This PBX can establish Incoming Call Distribution Groups (ICD Group) by which a large volume of calls from the external customers could be received.
User M anual 3 Impor tan t Information WA R N I N G • WHEN A F AILUR E OCCURS WHICH EXPOSES ANY INTERNAL P ARTS, DISCONNECT THE PO WER SUPPL Y CORD IMMEDIA TEL Y AND RETURN THIS UNIT T O Y OUR DEALER.
4 User Manua l When using your telephone equipment, basic saf e ty precautions should always be f o llo wed to reduce the risk of fire , electric shock and injury to persons , including the f ollowing: 1. Read and understand all instructions. 2. F ollow all w ar nings and instructions marked on the product.
User M anual 5 Opening or removing cov ers may e xpose you to dangerous voltages or other risks. I ncorrect reassembly can cause electric shock when the appliance is subsequently used.
6 User Manua l Attention • If t here is any t roubl e, disc onnect the unit from t h e t elephone line. Plug t he teleph one direc tly int o the t elep hone li ne. If th e telep hone operate s prop er ly , do no t reco nnec t the uni t to the li ne unt il the pr oblem has been rep aired by an author ized Panason ic F actory Service Ce nter .
User M anual 7 MODEL NO.: SERIAL NO.: The serial number of this product may be found on the label affixed to the side of the unit. You should note the model number and the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft.
8 User Manua l T able of Conten ts 1 Opera tion ....................................................................................... 11 1.1 Bef ore Operating the T elephones . .... ......... .......... ......... . .... ......... .... 12 1.1.1 Bef ore Operating the T elephones .
User M anual 9 1.7.7 Time Service ..... ......... ......... ............ ......... ......... ......... ........... ......... ......... 77 1.7.8 Wireless XDP Para llel Mode ...... ......... ............ ......... ......... ........... ......... .. 78 1.
10 User M anual 4.4 Q uick Refe renc e Gu ide ....... ..... ......... ..... ......... ..... ........ ...... ........ .... 1 45 4.4.1 Quic k Reference Guide ..... ......... ............ ......... ......... ........... ......... ......... 145 Index ....
User Manual 11 Secti on 1 Oper ation This ch apter sho ws you s tep by st ep how to u se each feature. Read this ch apter t o becom e familiar with the many useful f eatures of this PBX.
1.1 B efore Operat ing the T el ephones 12 User M anual 1.1 Bef o re Operating the T elephones 1.1. 1 B efore Ope rating the T elephon es What Ki nd of T elephone Can Be Used? Y ou can use a singl e line telephone (SL T), such as a r otary pulse t elephone o r a P anasonic pr oprietary telephon e (PT) such as the KX- T7735.
1.1 B efore Operati ng the T el ephones User Manual 13 To n e Y ou will hear v a rious tones, dur ing or after a n operation, f o r confirmation. Ref er to " 4.3.1 T one " (App endix ). Display In this manual, y ou will see "the displa y .
1.1 B efore Operat ing the T el ephones 14 User M anual Icon Descriptions The fol lowing icons show y ou the f eature ava ila bility , n otes and action to u se the f eatures. This featu re cannot be used with a single line telephone. Seiz e a CO lin e (One of the fo llow ing).
1.1 B efore Operati ng the T el ephones User Manual 15 When Y o u Use a P anasonic Proprietary T elephone If y ou use a Pana sonic prop r iet ar y tele phone and t he Consol e, the y may hav e some o f the us eful featur e buttons de scr ibed be low .
1.1 B efore Operat ing the T el ephones 16 User M anual Customized Buttons If the term is in parenthe ses like ( Account) in this section, it means a fle x ible button has been m ade into an "Account " but ton. T o custom ize, refe r to " 3.
1.1 B efore Operati ng the T el ephones User Manual 17 Message Used to leave a mess age waiti ng ind icat ion or cal l back the party who l eft the me ssage wa iting indi cation. Mess age for anothe r ex t e n s i on Us ed to have a Me ssage but ton for anothe r extensi on.
1.1 B efore Operat ing the T el ephones 18 User M anual System Alarm Used to c onfir m a PBX error . For mo re details, con sult your deale r . Time Ser vice (Da y /Night/ Lunch /Brea k) Used to s witch the time service mode. Ans wer Used to ans wer an incoming c all.
1.1 B efore Operati ng the T el ephones User Manual 19 How to Follow the Steps An exampl e of syst em operat ion is s hown below . The DSS button light shows the current status as follows: Off: The extension is idle. Red on: Your or another extension is using the line.
1.1 B efore Operat ing the T el ephones 20 User M anual Conn ection Exa mple This diagram shows you a co nnect ion exampl e. Doorphone & Door Opener External Music Source Pager/ Speaker Voice Proc.
1.2 Ma king Calls User Manual 21 1.2 M aki ng C all s 1.2.1 Basic Calli ng — Calling Another Extension — Calling an Outside Party — Account C ode Entr y Cal l ing A nother Ex tension Int erco m C all Oper ator Cal l Y ou can cal l an extensio n or a gro up ass igned as the op erator.
1.2 Ma king Call s 22 User M anual Calling an O utside Party Y ou ha ve t o seiz e a CO lin e bef ore dial ing an out side phon e number because e xternal calls are made via y our PBX.
1.2 Ma king Calls User Manual 23 • T o confirm number bef ore dialing , you can e nter a ph one num ber an d confir m it on the d ispl a y and the n go of f-hoo k. (Pred ialin g) • T o make a c all to another part y without going on-hook , pr ess the FL ASH/ RECALL button.
1.2 Ma king Call s 24 User M anual Accoun t Code Entry Y ou ma y giv e a speci fied accoun t code to e xtension users and ch eck the ir teleph one usage . Y ou can spe cify an a ccount cod e for each client and chec k the cal l durat ion. 1.2 .2 Easy Di aling This is convenient for fre quent ly diale d phon e numbe rs.
1.2 Ma king Calls User Manual 25 One-touch Dialing P erson al Speed D ialing Y ou can store nu mbers at your e xtension for y our pe rsonal u se. (De faul t: 10 n umbers, 00-09) This f e ature i s also k nown as Sta tion Speed Di aling. T o s tore a phone number Y ou can st ore a pho ne numbe r into the flexible button for one -touc h opera tion.
1.2 Ma king Call s 26 User M anual To d i a l System Speed Dialing Y ou can make calls us in g speed dialing numbers stored in th e PBX. Hot Lin e Y ou can m ake an outsi de ca ll si mply by goin g off-ho ok if you have pre programme d your phone . This f e ature i s also k nown as Pi ckup Dialing .
1.2 Ma king Calls User Manual 27 T o set /cancel To d i a l Quick Dialing Y ou can m ake a c all s imply by press ing t he pre program med nu mber f o r qu ick dialin g. For detail s, c onsult y our mana ger or de aler . • T o ca ll anoth er part y , dial the des ired p ar ty ’ s phone num ber be f o re th e prepro gramme d numbe r is diale d.
1.2 Ma king Call s 28 User M anual 1.2.3 Re dial This is conv enient when calling the same outside party again. — Last Numb er Redial Last Number Redial 1.
1.2 Ma king Calls User Manual 29 T o set (for both extension and CO line) T o answer the callbac k ringing from an idle extension T o answer the callbac k ringing from an idle CO line A utomatic C allbac k Busy Cancel • If y o u do not ans wer the callbac k ringing within 10 seconds , this feature will be canc eled.
1.2 Ma king Call s 30 User M anual Call W a iting Y ou can inform the called party that y our call is waiting. This f eature is also kno wn as Busy Station Signali ng (BSS).
1.2 Ma king Calls User Manual 31 T o l eave/can cel a mess age wa iting indica tion For a called extension T o che ck the left mes sage a nd call back T o call back T o clear m essage waiting indications l eft on your extension PT and SLT PT/SLT/PS Off-hook.
1.2 Ma king Call s 32 User M anual Executive Busy Override The pr eprogr ammed e xtens ion can cal l someone who is b usy on th e teleph one and estab lish a t hree-party con versa tion. T o join • The Mes sage b utton li ght or Mess age/Ring er Lamp sho ws the cu rrent sta tus as f ollows: Off : No message Red on : Y ou hav e a message .
1.2 Ma king Calls User Manual 33 For the joined extension T o ta lk to each pa rt y alter nately Call Moni tor The prepr ogrammed extensio n c an mo nitor anoth er extens ion. T o monitor DND Overr ide The prep rogram m ed e xtension can call someone who has set the DND f eature .
1.2 Ma king Call s 34 User M anual 1.2.5 Al terna te C alling — Ring/V oice T o cha nge th e method The cal ler ca n alternate t he alerting me thod, either ring or v oice, when ma king a n interco m call. On the other h and, any e x tens ion ca n set the alerting m ethod, ei ther ring or voi ce, when receiving an intercom call.
1.2 Ma king Calls User Manual 35 1.2. 6 Calling wit hout Restricti ons — Remote COS Access Remote COS Access Y ou can use your calling privileges (Class of Service) at another extension.
1.2 Ma king Call s 36 User M anual 1.2.7 Di rect In ward System Ac cess (DI SA) — Calling through DISA Calling through DISA T o call an extension When ou tside cal lers ac cess e xtension s in the PBX, a prerecorded mess age greets the cal ler and g ives informat ion ab out how to access an e xtension .
1.2 Ma king Calls User Manual 37 T o call an outside par ty To r e t r y In No Security Mode Dial DISA phone number . In T runk Security Mode/All Security Mode From Outside T elephone Off-hook. Off-hook. 7 4 Enter 47 . Seize CO line before dialing outside phone number.
1.2 Ma king Call s 38 User M anual • W ARNING When you e nable the Outsid e-to-Ou tside Ca ll fea ture of DISA, and a thir d part y discovers the pa ssword (verified code PIN/exten sion PIN) of the PBX, there will be a risk that they will make fra u dulent phone calls using the telephone line , and the cost will be charged to your own account.
1.2 Ma king Calls User Manual 39 1.2.8 Re mote Settin g Y ou can se t the fol lowin g feat ures on yo ur teleph one from ano ther e xtension o r through DISA.
1.3 Re ceiving Cal ls 40 User M anual 1.3 Receiv ing Calls 1.3.1 An swerin g Calls • The G -DN but ton light shows th e current status a s fol lows: Off: Idl e Green on : The lin e is in use. ( Y ou ar e using t he line.) Red on : Y our e x tension is in L og-out mode fr o m the incoming ca ll distribu tion group.
1.3 R eceiving Calls User Manual 41 1.3.2 Ha nds-fr ee Answerb ack T o set /cancel 1.3.3 Ca ll P ickup — Call Picku p — Call Picku p Deny Call Pickup Y ou can answer a n inco ming call tha t is r ingin g at an other exte nsion or group f rom your pho ne witho ut leavi ng your de sk.
1.3 Re ceiving Cal ls 42 User M anual Group Call Pick u p: Pic ks up a cal l within y our g roup . Direct ed Ca ll Pi ckup: Picks up a specifie d extension ’ s call. Call Pickup Deny Y ou can d eny or allow o ther peopl e to pick u p your cal ls. 1.
1.3 R eceiving Calls User Manual 43 1.3.5 An swer/Re lease Bu tton To a n s w e r T o tran sfer a call • Y ou c an also r eceiv e a pagi ng announ cement v ia a spea ker wi th thi s opera tion. The A nsw er and Rele ase b uttons ar e conv enie nt fo r opera tors usin g headset s.
1.3 Re ceiving Cal ls 44 User M anual T o talk to a wai t ing caller T o trans fer an outside call to an extension with a one-touch ope ration T o e nd a conversation Customizing Y our Phone • 3.1.3 Customizing the Buttons Crea te or edi t an Answer button o r a Rele ase button.
1.4 During a Con versa tion User Manual 45 1.4 Du ring a Conversation 1.4. 1 Call T ransf er — T ransferring to an Extension on the PBX — T ransferring to an Outside Party Usin g the PBX Ser vice T ransferring to an Extension on the PBX T o tr ansfer • Y ou c an trans fer a held call withou t talki ng by going o n-ho ok.
1.4 Dur ing a Con versati on 46 User M anual T o trans fer with one-touch (O ne-touch T r ansfer) T ransferring to an Outside Party Using the PBX Service Some extension s m ay be res tric ted f rom perfor ming this feat ure. • Ev en if th e transf err e d p ar ty does not ans wer , yo u can go on-hook .
1.4 During a Con versa tion User Manual 47 1.4.2 Ca ll Hold — Call Hold — Call P ar k Call Hold There are tw o types of hol d. The diff erence betw een them is tha t oth er people can retriev e your held call (Regular H old) or not (Exclus ive Call Hold).
1.4 Dur ing a Con versati on 48 User M anual Call Hol d Retr ieve SLT During a conversation On-hook. Enter 50 . Press Recall/ hookswitch . 0 5 C.Tone Off-hook.
1.4 During a Con versa tion User Manual 49 Call Park Y ou can put a call on h old in a common p arking zone of th e PBX so that a ny extensio n can re tri e ve th e par ked call. Y ou ca n use th is feature a s a trans f e rri ng feature. A call can be p ut into either a specifi ed parking zone (S pecifie d) or an y idle parking z one (Auto).
1.4 Dur ing a Con versati on 50 User M anual Call P ark Retrie ve • If a call is parked a utomatically , confir m the parking z one number on the disp lay . Enter a specified parking zone number (2 digits) or press to park at an idle parking zone automatically.
1.4 During a Con versa tion User Manual 51 1.4.3 Ca ll Sp littin g When t alking to one party while the oth er party is on hold, y ou can s wap the calls back and f or th (alte r natel y). T o altern ate between the parties leaving one par ty on hold tempora rily • If you hear a reorder tone when retrieving a parked call, the re is no held call.
1.4 Dur ing a Con versati on 52 User M anual T o l eave the conversation and th en let the two partie s talk PT/PS Press DSS or dial the other party's extension number . Talk to the other party. During a conversation Press TRANSFER . extension no.
1.4 During a Con versa tion User Manual 53 1.4.4 Ca ll W a iting — Answ er ing Call Waiting i n the PBX — Answ er ing Call W ait ing from the T elepho ne Company Answering Call W aitin g in the PB.
1.4 Dur ing a Con versati on 54 User M anual After talking to the new p arty (second ca ll), you can disconne ct (2.1) or hold (2.2) it and th en retrieve the first call .
1.4 During a Con versa tion User Manual 55 • The caller ’ s name or number is displa yed f or fiv e seconds i n ten seco nd intervals while waiting to b e ans wered.
1.4 Dur ing a Con versati on 56 User M anual Answering Ca ll W aitin g from the T elep hone C ompany This i s an opt ional tel ephone c ompany se r vice . Y ou can r eceiv e a call waiting tone and the caller ’ s in f o r matio n. For detail s, consul t your tele phon e company .
1.4 During a Con versa tion User Manual 57 1.4.5 M ultip le Part y Conversation — Conference — Unattended Conference — Leaving 3-P ar ty Conference — Privacy Release Conference Y ou can add one o r more parties t o your conv ersation . Press CONF or TRANSFER .
1.4 Dur ing a Con versati on 58 User M anual T o add four or more parties to a conf erence T o t alk altern ately on thre e-par ty conversation Dial desired phone number . desired phone no. SLT Talk with multiple parties. Enter 3 . Press Recall/ hookswitch .
1.4 During a Con versa tion User Manual 59 Unattended Conference The ot her parties can contin ue their conv ersation . T o l eave a con ference T o return while others are talking • Dur ing a th ree- par ty c onv e rsa tion, w hen you pr ess TRAN SFER , Reca ll/ hookswitc h, you ca n ta lk to th e par ty who had a conversati on previous ly .
1.4 Dur ing a Con versati on 60 User M anual T o c omplet e a conversation Leaving 3-P ar ty Conference The ot her two par ties c an contin ue their conv ersat ion. T o l eave a con ference • Time limit Both par ties will hear an alarm tone befo r e a specified timeout.
1.4 During a Con versa tion User Manual 61 T o c omplet e a conversation Privacy Release To s e t 1.4.6 Mu te Y ou can let a third party join yo u r current outside c a ll.
1.4 Dur ing a Con versati on 62 User M anual T o set/ cancel 1.4. 7 Headset Operation T o talk us ing the headse t T o us e the hands et during a conversation using the hea dset • The A UTO ANS/MUTE button light s hows the current s tatus as f ollows: Off: Nor ma l Flashing red: Mute Y ou can hav e a con vers ation usin g a heads et.
1.5 Ab sence Se ttings User Manual 63 1.5 A bsence Settings 1.5. 1 Call For wardin g — Call Forwarding (FWD) Call Forwarding (F WD) Y ou can hav e you r incoming calls f orwar ded to a spe cified de stinatio n. All Call s : All calls are forw arded.
1.5 Ab sence Se ttings 64 User M anual T o set/ cancel • Y ou ca n set the v oice mail fl oating e xtensi on number as a f orw ard desti nation to receiv e calls into your mailbox. • Y ou can set y our mobil e telephone as t he for ward desti nation.
1.5 Ab sence Se ttings User Manual 65 T o set from another extension T o set the timer for "No Answer" and "Busy/No Answer" • When u sing a pr oprietary teleph one, y ou can se t or canc el Call F orw arding b y press ing the FW D/DN D button (fixed button ) inst ead of " 7 10".
1.5 Ab sence Se ttings 66 User M anual Call Forwar ding (FWD) f or your Incomi n g Call Dist r ib u tion Gr ou p • The FWD/DND b utton light shows th e current status as fo llows: Off : Both f e atures are no t set.
1.5 Ab sence Se ttings User Manual 67 1.5.2 Ab sent Mes sage Y ou can show t he re ason you do not answer , if the ca ller us es a Panason ic disp lay proprie tar y tel ephone. There ar e eight preprogr ammed me ssages an d one f or yo ur pers onal mes sage ( 16 ch aracters) .
1.5 Ab sence Se ttings 68 User M anual To s e t To c a n c e l 1.5.3 E xten sion Lock Y ou can loc k yo ur ext ension so that other user s cannot mak e inappr opriate out side calls . This f e ature i s also k nown as E lectro nic Sta tion Lo ckout. T o lock • Ente r the des ired value in th e "%" pos itions.
1.5 Ab sence Se ttings User Manual 69 T o unlock • If you f orge t the extension PIN or cann ot unlock your phone, consul t your mana ger. H e ca n clear you r extensi on PIN. Then , you can set the n ew PIN a nd unlock your exte n sion b y enter ing it.
1.6 Paging 70 User M anual 1.6 P agi ng 1.6.1 Paging — Group P aging — P aging and then T ransf err ing a Call Group Pa g ing Y ou can ma ke a v oice ann ouncement to propriet ar y tele phones or external speak ers or both in the pres et gro up simu ltaneous ly .
1.6 P aging User Manual 71 1.6. 2 Answer ing/Den ying a P aging Announcemen t To a n s w e r Pa ging D eny • After you go on-hook, the calle r can ta lk to the person who a nsw ers the pa ge.
1.7 Extension Sett ings 72 User M anual 1.7 Extension Settings 1.7.1 Tim ed Re minde r Y ou can r eceive an alar m at your tel ephon e to rem ind you of a me etin g, appoin tmen t or as a wak e-up cal l. The alarm can oc cur either once or dail y (ev ery day un til cance led) at a pres et tim e.
1.7 Extension Settings User Manual 73 T o confirm 1.7.2 Do Not Disturb (DND) Y ou may set thi s feature w hen you are i n a mee ting or bu sy . T o set /cancel • The ala rm keeps r inging f o r prepro gramme d secon ds. • If you receive an incoming call dur ing ringback, the r inging s tar ts after the ringba ck stops .
1.7 Extension Sett ings 74 User M anual • The FWD/ DND butto n light shows th e curren t statu s as follows: Off: Both featu res are n ot set. Flashing red slowly: FWD mode Red on: DND mo de • The sy stem has t wo modes: ( 1) FWD/DND Cy cle Switc h Mode and (2) FWD/ DND Setti ng Mode.
1.7 Extension Settings User Manual 75 1.7.3 Ca ll W a iting Dur ing a c onv e rsa tion, you can be infor med of a c all wait ing with a tone throug h your built-in sp eaker or hands et. (Default: E nable — To n e ) Call W aiting T one: a waiting ton e thro ugh the built-i n speaker of PT/ha ndset of SL T .
1.7 Extension Sett ings 76 User M anual 1.7. 5 Back ground M usic (BGM) T o s elect and se t/canc el 1.7.6 Da ta L ine S ecur ity Y ou can protect t he line against au dible notific ation ton es, such as a cal l waiti ng tone during a conv ersation .
1.7 Extension Settings User Manual 77 1.7.7 Tim e Se rvi ce Y ou can check th e current s tatus of t he Time Ser vice on the dis play . • The Time Ser vice ( Day/Night /Lunc h/Break ) button lig ht .
1.7 Extension Sett ings 78 User M anual 1.7.8 Wi reles s XDP Parallel Mod e Y our PS can be us ed in par allel w ith a PT o r SL T . When i n this mod e, inco ming calls to a wire d teleph one also ring the pair ed PS. To s e t To c a n c e l • Some wi red tel ephones ar e prohib ited fro m using th is fe ature .
1.7 Extension Settings User Manual 79 1.7. 9 Extensio n Feature C lear Y ou can reset th e settin gs of the fo llowing f eatures on y o ur e xtension to the def a ult setti ngs with one op eration. This f e ature i s also k nown as Sta tion Program Clea r .
1.8 Ca ll Center 80 User M anual 1.8 Cal l Cent er 1.8.1 Log-in/ Log-out, Wrap-up T o set Log-in/Log -out Y ou can c ontrol y our status i n an incomi ng call distrib ution group . When i n the Lo g-out mod e, incoming calls to the group will not ring at your extension.
1.8 Call Center User Manual 81 T o enter /leave the Not Ready mo de T o se t/canc el the Not Ready mode or to leave th e Wrap- up mode (T o en ter the Ready mode) While on-hook PT/PS Press Log-in/Log-out . Specified All ICD Group extension no. Enter ICD Group extension number or .
1.8 Ca ll Center 82 User M anual • * The status will be as f o llows: Ready Not Ready Not Rea dy Ready Wrap -up Not Ready • The Log- in/L og-out of a spe cified group button l ight sh ows the c ur.
1.8 Call Center User Manual 83 1.8.2 M anual Q ueue Redire ction When y our in coming call distrib ution g roup is b usy and other ou tside call s arriv e, the arr ivin g calls are put in a waiting queu e.
1.9 U ser- suppli ed Equi pment 84 User M anual 1.9 User -supplied Equipment 1.9. 1 Doorphone/Door Op ener Y ou can tal k to a pers on at th e doo r throug h the do or phon e. Preprogram med extens ions or an o utside pa r ty can r e ceiv e the calls fro m the doorphone .
1.9 User-supp lied Equipmen t User Manual 85 Door Open Some e xtens ions ma y be proh ibited f rom usin g this f eature . From a specified e xte nsion From any e x tension while talking to the doorph one 1.9.2 Ho st PBX — Exter nal Feature Access (EF A) External Feature Access (EF A) Y ou can access special f eatures (e.
1.9 U ser- suppli ed Equi pment 86 User M anual <Example> T o hold the current call and t h en talk to the new party 1.9.3 V oice P rocess ing S ystem Y ou or an outside par ty can access th e V oice Processin g System fr om a telep hone.
1.9 User-supp lied Equipmen t User Manual 87 withou t know ing the ma ilbox number (V oice Mail T ra nsfer ). The dur ation f or recordin g depends on the v oice processi ng system. T o forwar d y our calls to your mailbox T o tran sfer a call to a mailbo x T o listen to messages PT/SLT/PS voice mail floating extension no.
1.9 U ser- suppli ed Equi pment 88 User M anual Live Call Screening (LCS) While a caller is leavin g a message in y our mailbox, y ou can monitor the call without answerin g. If you so de sire, you can an sw e r the ca ll whil e monitor ing . There a re two method s av ailab le (Def ault: Ha nds-free mode).
1.9 User-supp lied Equipmen t User Manual 89 T o cancel Live Call Screening Oper ation Flowchar t The operation s in the s hade d areas can be do ne hands -free.
1.9 U ser- suppli ed Equi pment 90 User M anual T wo-wa y Record T o record into y our mailbox • The Li ve Call Scr eenin g (LCS ) button l ight s hows the feat ure stat us as f o llows: Off: LCS is of f. Flashing green rapidly: Alerting in the Pri vate m ode.
1.9 User-supp lied Equipmen t User Manual 91 T o record into another mailbo x (T wo-wa y T ransfer) T o record into ano ther mailbox with one-touch (One-touch T wo-way T rans fer) • The T wo-way Rec.
1.10 W alking Extension 92 User M anual 1.10 W alking Extension 1.10. 1 W alking Ex tension Y ou can use the sa me functi ons ass igned on your previo us e xtension ev en if y ou mov e to another e xtension in the office . Y ou can re tain your settings su ch as ex tension nu mber or One-t ouch Dialin g memory etc.
1.11 Display Proprietary T elephon e User Manual 93 1.11 Display Pr oprietary T elephon e 1.11.1 Call Log This is available for the dis play propri etar y t eleph one a nd the po r table st ation.
1.11 Display Proprietary T elephon e 94 User M anual T o call • The Cal l Log butto n light shows the cu rren t statu s as follows: Off: No incomi ng call .
1.11 Display Proprietary T elephon e User Manual 95 1.11.2 Di rec tories Y ou can sele ct and c a ll usin g the direct ories ( P ersonal Sp eed Diali ng Direct or y , Sy stem Speed Dialing Dir ectory and Ex tension N umber Dir e ctory ). Only person al dire ctor ies c an be st ored, e dited or delete d on your extens ion.
1.11 Display Proprietary T elephon e 96 User M anual Storing Names and Numbers T o sto re a P erso n al S peed Di aling Di rectory item • T o cancel or e x it, press the FLAS H button. • Dire ctor y e ntri es ge nerally shou ld inc lude n ame and nu mber.
1.11 Display Proprietary T elephon e User Manual 97 Entering Characters Y ou can en ter th e following cha racters. This ta ble shows you the charac ters available for each b utton. Times Buttons 123 1 456789 2 ! 3 4 5 6 7 8 9 # A D G J M P T $ ?1 " BC a bc2 E Fdef3 HIgh i 4 K L jkl5 NOmn 6 o QRSpqrs7 UV t 8 uv .
1.11 Display Proprietary T elephon e 98 User M anual.
User Manual 99 Secti on 2 Mana ger Oper ation This c hapter shows th e manage r how to control the other e xtensions or the PBX..
2.1 Co ntrol Featur es 100 User Manua l 2.1 Cont rol Features 2.1.1 Ex tensi on Co ntrol The ma nager e xtens ion can co ntrol t he setti ngs of o ther e xtensio ns.
2.1 Control Feature s User M anual 101 T o select the time service s witching mode (A utomatic/Manual) • Beside s the time mod e, there i s Holida y mode.
2.1 Co ntrol Featur es 102 User Manua l 2.1.3 Di al T one T ransfer 2.1. 4 External Bac k gr ound Music (BGM) The manage r extension can broa dcast backgroun d music in t he off ice thro ugh exter nal speak ers. T o start/stop the b ackgr ound music The ma nager can c hange the r estricti on le vel, p er mitt ing an e xtens ion to make a call.
2.1 Control Feature s User M anual 103 2.1.5 O utgo ing M essag es ( OGM) The manage r extension ca n rec ord thre e kinds of greetin g mess ages (OG M) as follows: All mes sages ha ve their o wn ext ension n umbers . Y ou can s e lect the desir ed messag e.
2.1 Co ntrol Featur es 104 User Manua l T o re cord from an external BG M (MOH) por t T o clea r the mes sage • Record voice me ssages only; a voi d the reco rding of musi c. PT On-hook. Off-hook. Enter 31 . 3 1 Press STORE . When the time limit passes, it stops automatically.
User M anual 105 Secti on 3 Customi zing Y ou r Phone & System This chap ter show s you how to cu sto mize your individual telephone or PBX according to your nee ds.
3.1 Personal Program ming 106 User Manua l 3.1 P ersona l Programming 3.1. 1 Per sonal Pr ogramming Y ou can customiz e your telephone feat ures. For e xample, y ou can chan ge the i nitial sett ings or bu tton featur es acco rding to your ne eds.
3.1 Personal Programming User M anual 107 To c a n c e l 3.1. 2 Settings o n the Pr ogramming Mode Y ou can progr am f eatures u sing the progr amming m ode. — Setting Features — Clearing Features Setting Features The de faul t setti n gs ar e shown in bold le tters.
3.1 Personal Program ming 108 User Manua l Item Pr og ramming Inp ut Selection & Paramete r Y our e xtensi on inf o rma tion PT: Th e displa y shows t h e PBX numbe r, slo t number and por t number . <example> PS: T he d isplay s hows the PS numbe r .
3.1 Personal Programming User M anual 109 Would you like to dial a pres et number simp ly by going of f-hook? desir ed no. (max. 32 digits ) Do not use Use Which do y ou pref er to seiz e when you go off- hook to mak e calls? (Pre f e rred Line Assignment — Outg oing) No line An idle C O line + CO but ton no .
3.1 Personal Program ming 110 User Manua l Do y ou pref er to ans wer a ca ll witho ut going off-hook regard less of the A UTO ANS b utton status ? (Forced A nswerback Selection)* No — Disab le Ye s.
3.1 Personal Programming User M anual 111 Creat ing you r persona l mes sage. (P ersonal Abs ent Messag e) messag e (max. 16 char acters) Where a re y our incoming calls forwarded or refuse d? (Call Forw ardin g [FWD]/Do Not D isturb [DND]) (f or both calls) (f or outsi de calls) (f or intercom calls) Off Do Not Dist urb (DND) + des ired no .
3.1 Personal Program ming 112 User Manua l Do y ou pref er to hear the key pad ton e? (K ey P ad T one Set)* No — Off Ye s — On Do you wa nt back ground music thro ugh your tel ephon e spea ker wh.
3.1 Personal Programming User M anual 113 T o s tore the names an d numbers in personal spee d dialing Do y ou pref er to s et the One-t ouch dial ing only? (One-t ouch Diali ng Assignment Mode Selection) No — Norma l (Any Flexible CO b ut tons can be modified.
3.1 Personal Program ming 114 User Manua l T o e dit the names and numbers of personal sp eed dialing Clearing Features Y ou can reset the settings of the f ollo wing f eatur es on yo ur e xtension to the def ault setti ngs with one oper ation. • * T o enter char acters, ref er to " Entering Cha racters ".
3.1 Personal Programming User M anual 115 To s e t Live Call Scr e ening Mode Set Hands -free mo de LCS Mode Set [Afte r Answering] Stop reco r d ing Call W a iting — Intercom Calls/Outside Calls En.
3.1 Personal Program ming 116 User Manua l 3.1. 3 Customizing th e Buttons Y ou can change th e fle xible CO bu ttons/DSS butto ns, an d progr ammab le fe ature ( PF) button s on P Ts, DS S Co nsol es, Add- on Key Modu les, a nd PS s to the foll owing fu ncti on button s.
3.1 Personal Programming User M anual 117 FWD/DND — Outside calls FWD/DND — Intercom ca lls Grou p FWD — Both calls + Inco ming call distrib ution group exten sion no. Grou p FWD — Outside calls + Inco ming call distrib ution group exten sion no.
3.1 Personal Program ming 118 User Manua l Time Ser vice (Da y/Night/ Lunch/ Break) + 0/1/2/3 * 4 (+ + T enant no .) Ans wer* 3 Relea se* 3 T o ll Restriction (TRS) + T oll Restriction (T RS) Lev el (1-7) Time Ser vice Switching Mode (Automatic /Manual ) (+ T enant no.
3.1 Personal Programming User M anual 119 T o clea r the button • * 1 " ," "#," FLASH/RECALL, P A USE, SECRET (INTERCOM) and T (T ransfer) can al so be stor ed. If y ou do not w ant to disp lay t he stored n umber when m a ki ng a call, pr ess the SECRET (INTERCO M) button b ef ore and after the numbers y ou wish to conc eal.
3.2 Manag er Programming 120 User Manua l 3.2 M anag er Programmi ng 3.2. 1 Programming Inf ormation The ma nager ca n progr am the f ollowin g item. • Othe r Extens ions Contro l A vail able Ext ension The e xtensi on assigned as a mana ger Required T elephone A Panason ic Propr iet ar y T eleph one wi th displ ay (e.
3.2 Manager Programming User M anual 121 3.2.2 M anag er P r o gram ming Chan ging th e Settin gs and E xtens ion Co ntrol Item Pr ogr amming Input Chang ing th e mana ger p assword. + + P ass word ( max. 10 di gits) + Loc king/unl ockin g other e xtension s.
3.3 Sy stem P rogramming 122 User Manua l 3.3 System Pr ogramming 3.3. 1 Programming Inf ormation Y ou can custo m iz e your syst em according to y our requir ements. [Y our system alrea d y has def a ult sett in gs (f actory installe d ).] The programming is s hown below .
3.3 Sy stem Programming User M anual 123 Icon Descriptions Fixed Buttons Func tion PREVIOUS (PREV) NEXT SELECT PROGRA M ST ORE END CLEAR FLASH SECRET SP - PHONE FLASH/RECALL.
3.3 Sy stem P rogramming 124 User Manua l Pr o cedure The basi c steps are sho wn below . 1. Entering the programmi ng mode 2. Programming Y ou c an ente r each pr ogram numbe r (3 dig its). 3. Exiting the mode • T o exit the programming mode at any time, lift the h andset.
3.3 Sy stem Programming User M anual 125 3.3.2 Sy stem Progra mmi ng Date & Time [000] The pr oprietary tele phones dis pla y the curr ent date a nd time wh ile on-ho ok. • After changing t he desired value s, you can pr ess the S TORE button. Y ou do not ha ve to perf orm the rest of th e steps .
3.3 Sy stem P rogramming 126 User Manua l System Speed Dialing Number [001] Y ou can store the phone n umbers o f frequent ly diale d numbe rs. • If the de sired nu mber is more tha n 32 digits , divide th e number and stor e it into a spee d dialin g number .
3.3 Sy stem Programming User M anual 127 System Speed Dialing Name [002] Y ou can store the name associa ted with the speed dialing n umber . Thes e names ar e displa yed whe n making cal ls using the displ ay oper ation. T o ent er chara cters, r efer to " Enter ing Characters ".
3.3 Sy stem P rogramming 128 User Manua l Extensio n Nam e [004] Y ou can st ore the name of an extension us er. Th is is us eful if you wan t to know wh o is calling, or who you are calling wh en making an in tercom call using th e director y . T o enter characte rs, ref er to " Entering Characters ".
User M anual 129 Secti on 4 Append ix This c hapter prov ides the T ro ubles hooting , Fe ature N umber T abl e, T one Lis t and Qu ick Referenc e Guid e.
4.1 T roubleshoot ing 130 User Manua l 4.1 T roub leshoot ing 4.1. 1 T r oubleshootin g T roubleshoot ing Prob le m Remedy The teleph one does n ot work properly . • Consul t your deal er . I cannot use the telephone. • The telephone is locked. Unlock your telep hone.
4.1 T roubleshoot ing User M anual 131 My proprietary telepho ne does not have a featur e button. • Some models do not have the feature but ton . Change a flexible button to the d esired butt o n. ( 3.1.3 Customizing the Buttons ) Ente r the spec ified f eatur e number inst ead of the f eature b utton.
4.1 T roubleshoot ing 132 User Manua l I for g ot the password. • Ask the mana ger to assist you. ( 2.1.1 Extension Control ) The background music start ed suddenly . • T ur n off the m usic. ( 1.7.5 Background Music (BGM) , 2.1.4 Exter nal Background Music (BGM) ) I do not want to display a number which is stored in me mory .
4.2 Feat ure Number T able User M anual 133 4.2 Feature Number T able 4.2.1 Fea ture Numbe r T able Number s listed below a re the de faul t setting s. Th ere are f lexi ble f eatur e number s and fixe d f eature numbers. If y ou change the fle xible f e ature nu m bers, fill in your assigned numbers (ne w) in the list f o r future refere n ce.
4.2 Fe ature Numb er T abl e 134 User Manua l 1.2.4 When the Dialed Line is Busy or There is No Answer Automatic Callback Busy Cancel 46 () Message Waiting 70 () For a caller – T o leave/canc el 1/0 + extensio n no. For a called e xtension – T o call back 2 – T o clear 0 + y our e xtens ion no .
4.2 Feat ure Number T able User M anual 135 1.3.3 Call Pick u p Call Pi cku p – Gro up 40 () grou p no . (2 di gits) – Direc ted 41 () e xtensi on no . Call Pickup Deny 720 () – T o deny 1 – T o allo w 0 1.3.4 T runk Answer F rom A ny Station (T AF AS) – Calls throug h an exter nal s peaker 42 () 1 1.
4.2 Fe ature Numb er T abl e 136 User Manua l 1.5.1 Call Forwarding Call Forwarding (FWD) / 1.7.2 Do Not Disturb (DND) – Both Calls 710 () 0 (Canc el)/ – Outside Calls 711 () 1 (Do Not Distur b [DND])/ – Intercom Ca lls 712 () 2 (All calls) + phone no .
4.2 Feat ure Number T able User M anual 137 1.6.2 Answering/Denying a P aging Announcem ent – T o ans wer 43 () – T o deny 72 1 () 1 – T o allo w 0 1.7.1 Timed Reminder 760 () – T o set 12H: 1 + t ime (h our/m inute) + 0 (AM )/1 (PM) + 0 (o nce )/1 (dai ly) 24H: 1 + ti me (hour /minut e) + 0 ( once) / 1 (daily ) – T o cancel 0 1.
4.2 Fe ature Numb er T abl e 138 User Manua l 1.8.1 Log-in/Log-out, Wrap-up Log-i n 736 () 1 + ICD G roup extens ion no./ Log-ou t 0 + IC D Gro up extension no./ T o enter/leav e the Not Read y mode 735 () 1 (Not R eady) /0 (Rea dy) 1.9.1 Door phone/Door Opene r Door phone Call 31 () door ph one no.
4.2 Feat ure Number T able User M anual 139 * 1 2.1.4 Exter nal Background Music (BGM) 35 () – To p l a y 1 1 – T o stop 10 * 1 2.1.5 O utgoing Mess ages (OGM) 36 () – T o reco rd 1 + O GM floa ting extension no. – T o play back 2 + OGM floa ting extens ion no.
4.2 Fe ature Numb er T abl e 140 User Manua l Feature (W hile dialing or talking) Fix ed Numb er 1.4.5 Multiple P ar ty Conversation Conference 3 1.9.1 Door phone/Door Opene r F ro m any extension whi.
4.3 T on e User M anual 141 4.3 T one 4.3.1 T one While on -hook When goin g off-hook Ring T ones The f ollo wing tones are progr ammab le allo wing recognition of call type (Outside , Intercom o r Door phone).
4.3 T one 142 User Manua l When you make calls To n e 2 Any one of th e following f e atures is set: • Absent Message • Bac kground Music • Call Forw arding • Call Pi ckup Deny • Call W a it.
4.3 T on e User M anual 143 While of f-hook When talking to an outside par ty When setting the features or pr ogramming Ringb ack T one 1 Nor mal r ing back tone Ringb ack T one 2 Spec ial r ingba ck tone for DISA call Do Not Dis turb (DND) To n e The dia led ex tensio n is ref usin g inco ming call s.
4.3 T one 144 User Manua l To n e 3 Be fo re t he fo ll ow i ng f e atures activate : • Retr ieving a he ld call • Pic king up an other call • P aging/ Answe ring a pagi ng announ cement • Answe r ing the call thro ugh a spe aker To n e 4 Establis h ing or leaving a conferenc e To n e 5 A cal l has been pu t on hold.
4.4 Quick Re ference Gu ide User M anual 145 4.4 Quick Reference Guide 4.4.1 Q uick Refe ren ce Gu ide Pleas e make a ph otoco p y of the followi ng cards and di str ibute them t o propr iet ary teleph one or si ngle lin e teleph one users . Intercom: Extn.
4.4 Q uick Referenc e Guid e 146 User Manua l Intercom: Extn. no. Operator: 0 * Outside party: 9 * + Phone no. Personal speed dialing: *+ + Personal speed dialing no. System speed dialing: * + System speed dialing no. Redial: # * Reserving a busy line: 6 * Sending a call waiting tone: 1 * Specified extension: 41 * + Extn.
User Manua l 147 Index.
Ind ex 148 User M anual A Absence Settings 63 Absent Message 67, 110, 136 Account 17, 1 17 Account Code Entry 24, 133 Alternate Calling — Ring/Voice 34, 13 9 Alternate Receiving — Ring/Voice 109 A.
Index User Manua l 149 Electronic Station Lockout — > Extension Lock 68, 112, 1 36 Entering Characters 97 Examples 13 Exclusive Call Hold 47 Executive Busy Override 32 , 139 Executive Busy Overri.
Ind ex 150 User M anual P Paging 70 Paging and then Transferring a Call 70 Paging Deny 71, 111 PAUSE 15 Personal Absent Message 111 Personal Programming 106 Personal Speed Dialing 25, 13 3 Pickup Dial.
Index User Manua l 151 Wrap-up 17, 80, 117 Y Your Extension Number 13.
Panasonic Consumer Electr onics Company Division of Matsushita Electric Corporation of America One P anasonic W ay Secaucus, NJ 07094 Panasonic Sales Compan y Division of Matsushita Electric of Puerto Rico, Inc. A ve. 65 de Infanter í a, Km. 9.5 San Gabriel Industrial Park Carolina, Puer to Rico 00985 http://www .
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