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Model KX-TD A30/KX-TD A100/KX-TD A200 Thank you f or purchasing a P anasonic Hybrid IP-PBX. Please read this manual carefully bef ore using this product and sav e this manual for future use . KX-TD A30: MPR V ersion 2.2 KX-TD A100/KX-TD A200: MPR V ersion 2.
2 User Manual Feature Highli ghts 1.8 Utili sing the C all Cen tre (Page 126) 1.9.5 I f a V oice Processin g Syste m is Connected (P ag e 138) Appendix (P ag e 203) Consult your dealer 1.
User Manual 3 1.5.2 Usi ng V o ice M essagin g (Buil t-in Simpli fied V oice Message [SVM ]) (KX-TDA30 only) (Page 91) You can set incoming calls to be redirected to your message box to let callers leave voice messages when you are unable to answer the phone.
4 User Manual In This Manual, • Propr ietar y T elep hone is abbreviated as " PT". Single Line T elephone is a bbreviated as "SL T". P or table Stati on is abbre v iated as "PS" . Propr ietar y T elep hone wi th a Displ ay is abbre v iated as "Dis play PT".
User Manual 5 Impor tant Inf ormation W ARNING • THIS UNIT MA Y ONL Y BE INST ALLED AND SER VICED BY QU ALIFIED SER VICE PERSONNEL. • IF D AMA GE T O THE UNIT EXPOSES ANY INTERNAL P AR TS, DISCONNECT THE PO WER SUPPL Y CORD IMMEDIA TEL Y AND RETURN THE UNIT T O Y OUR DEALER.
6 User Manual The KX-TD A30E, KX-TD A30NE, KX-TDA30GR, and KX-TD A30CE are designed to interwork with the: • Analogue Public Switched T elephone Networ k (PSTN) of European countries • P an-Europe.
User Manual 7 Attention • K ee p the un it awa y fro m heating appli ances an d devices that genera te electr ica l noise s uch as fluores cent lam ps, motors, and televisions.
8 User Manual For Future Reference Pleas e pri nt, reco rd, an d retain the following informati on for future re f e rence. Note The ser ial numbe r of thi s produ ct ca n be found on the label affi xed to the unit .
User Manual 9 T a ble of Contents 1 Oper ation .. ..... ..... ..... ..... ....... ..... .... ..... ..... ....... ..... ..... ..... .... ..... ....... ..... .... 13 1.1 Before Operating the T elephones ...... . ......... .............. . ........ .....
10 User Manual 1.7.6 Pre venting Y our Number Being Displa y ed on the Called P ar ty' s T elephone (Calling Line Iden tif icatio n Re str ic tion [C LIR ]) ...... .... .... ..... ...... ..... .... ..... .... .... ..... ....... .... .... ..... ..
User Manual 11 4.1 T roub leshooting ......... . ...... . ...... ............... . ...... . ....... . ...... . ...... . ....... .............. . ........ ......... 20 4 4.1.1 T r ou bleshoot ing .. ..... ...... ..... .... ..... .... .... ..... ...... .
12 User Manual.
User Manual 13 Section 1 Operation This chap ter shows you step by step how to use e ach f e ature. Read this chap ter to bec ome familiar with th e many useful features of this PBX.
1.1 Bef ore Operating the Te lephones 14 User Manual 1.1 Bef ore Operat ing the T elephones 1.1.1 Bef ore Operating the T eleph ones What Kind of T el ephone Can Be Used? Y o u can use a singl e line tel ephone (SL T ), such as a rotar y puls e tele phone o r a P a nason ic prop rieta r y tele phone (P T) such a s the K X-T7636 or KX -NT136 .
1.1 Bef ore Operating the T elephones User Manual 15 T one Y o u will hea r various ton es, duri ng or after an ope ration, for confir ma tion. Refer to "4.3.1 What is This T o ne?" (Appe ndix). Displa y In this m anual, you will see "the dis play .
1.1 Bef ore Operating the Te lephones 16 User Manual Examples The di splays and the illustrati ons shown as examples are fr om a tel ephone co nnect ed to the KX- TD A20 0. Restrictions Some features may be restr icted a t your extension unde r system programming .
1.1 Bef ore Operating the T elephones User Manual 17 When Y ou Use a P anasonic Pr oprietary T elephone If you use a P ana sonic p ropr ietar y telep hone and th e Cons ole, they may ha ve some o f the us eful feature buttons desc ri bed bel ow . For a PS user , ref e r to "O perating Instr uctions " for PS.
1.1 Bef ore Operating the Te lephones 18 User Manual INTERCOM : Used to make or rec eive intercom c alls. Soft Butto ns : Used to s elect the item dis pla yed on the bottom of t he dis pla y . MONI T OR : Used for hands -free dial ling. Y ou can monitor the p ar ty 's voice in han ds-fre e mode.
1.1 Bef ore Operating the T elephones User Manual 19 FLASH/RECALL : Used to di sconnect the current c all and make another cal l without h anging up. This button als o function s as a CANCEL button while on-hook. CONF (Con ference) : Used to e stablish a multi ple par ty con ver sation.
1.1 Bef ore Operating the Te lephones 20 User Manual Customised Buttons If the ter m is in pa renthese s li k e (Acc ount) in this s ection, it mean s a fl ex i ble button has be en made into a n "Accoun t" button. T o custom ise, refer to "3.
1.1 Bef ore Operating the T elephones User Manual 21 Single -CO (S -CO) Used to a ccess a speci fied ou tside li ne for making or recei ving outs ide cal ls. Dire ct St atio n Sel ect ion ( DSS) Used to a ccess an e x tension with one tou ch. It is al so po ssible to be changed to the o ther feature button.
1.1 Bef ore Operating the Te lephones 22 User Manual Answ e r Used to a nsw e r an inc oming call. Release Used to disconn ect the lin e dur ing or a fter a conv e rsation o r to compl ete a Cal l T ransfer . T oll Restr iction/Ca ll Barring Used to c hange the toll r estr iction/ call barr ing lev el of othe r e x tension users temp oraril y .
1.1 Bef ore Operating the T elephones User Manual 23 How to Foll ow the Steps An example of s ystem o peratio n is sh own below . Calling Another Extension To call an extension (Intercom Call) The DSS b utton l ight shows th e curr ent status as follo ws: Off: The extension is idle .
1.1 Bef ore Operating the Te lephones 24 User Manual Con nection Exampl e This diagram shows you a con nectio n example. External Sensor/ External Relay Doorphone & Door Opener External Music Sour.
1.2 Making Calls User Manual 25 1.2 Making Cal ls 1.2.1 Basic Calling – Calli ng Ano ther Ex tensio n – Calli ng an O utside Par ty – Maki ng a Call t o a Pr ivate Network (TIE Line Acc ess) –.
1.2 Makin g Calls 26 User Manual T o call an operator (Operator Call) Y ou c an call an extension or a gro up assig ned as the operator . Calling a n Outsid e P a r ty Y o u hav e t o seize an o utside li ne before diallin g an outs ide pho ne number bec ause e x ter nal c alls are ma de via y our PBX .
1.2 Making Calls User Manual 27 T o select an idle outside l i ne in the specified outside line gr oup automatically ( O utside Line Group Access) T o select the specified out side line • Each of the S -CO button or G -CO button light shows the curren t status as follows: Off : The line is idle.
1.2 Makin g Calls 28 User Manual Making a Call to a Private Netw ork (TIE Line Access) Y o u can acc ess extensions connec ted to othe r PB Xs in a p rivate net work . T o call T o call with one t ouch • T o star t monitori ng ano ther PBX ext ension af ter cust omising an NDSS butto n, go off - hook, press t he NDSS button, and g o on-hook .
1.2 Making Calls User Manual 29 Using an Account C ode (Account Code Entry) Y o u may g ive a specified account co de to extension users and che ck their telephone usage. Y ou c an speci fy an acc ount code f o r each c lient and check the c all du ration.
1.2 Makin g Calls 30 User Manual 1.2.2 Easy Dialling This is convenient for frequen tly dial led ph one numbers. – With a One-to uch Bu tton ( One-tou ch Dia lling) – Using Number s Sto red at Y o.
1.2 Making Calls User Manual 31 T o dial Using Numbers Stored in the PBX (System Speed Dialling) Y o u can make ca lls u sing sp eed dia llin g number s stored in the PBX .
1.2 Makin g Calls 32 User Manual T o a Pr eset Number by Going Off-hoo k (Hot Line) Y o u can make an o utside c all sim ply by going off-hook if you have preprogrammed your pho ne.
1.2 Making Calls User Manual 33 Using a Prep rogrammed Number (Q uick Dialling) Y o u can make a cal l simpl y by pressing the prepr ogrammed number for quick dialling.
1.2 Makin g Calls 34 User Manual 1.2.3 Redial This is convenient when calling the sa me ou tside pa r t y again . – Redial ling t he Last Num ber Y o u Diall ed (Las t Number Re dial) Redialling the Last Number Y ou Dialled (Last Number R edial) • Up t o 32 digit s can be sto red and r edialle d.
1.2 Making Calls User Manual 35 1.2.4 When the D ialled Line is Busy or There is No Answer – Reser ving a Busy Line (Automati c Callback B usy) – Settin g Call back on an ISDN Line (Co mpleti on o.
1.2 Makin g Calls 36 User Manual T o answer the cal lback ringing fr om an idle outside line T o cancel callbac k ringing (A utomatic Callback Busy Cancel) Setti ng Call back on an ISDN Li ne (Compl e.
1.2 Making Calls User Manual 37 T o answer while hear ing a callback ringing T o cancel (CCBS Cancel) Sen ding a Call W aiting Notifica tion ( Call Waiting) Y o u can inform the call ed par ty that your call is waiting. This feature is als o known as Busy S tation Signa lling ( BSS).
1.2 Makin g Calls 38 User Manual Leaving a Messa g e W aiting Indication/Call ing B ac k the C aller Who Left an Indication (M essage W aiting) For a cal ler T o leave a mess age waiting indication T .
1.2 Making Calls User Manual 39 For a cal led extension T o chec k the left message and call bac k T o call bac k T o cl ear m essage waiting indications lef t on your ex t ension While on-hook PT/PS Press MESSAGE until the desired extension appears. Off-hook.
1.2 Makin g Calls 40 User Manual • The M essage button light o r Mess age/Rin ger Lamp shows the curren t status as follows: Off : No messag e Red on : Y ou have a message. • The di splay shows t he messages st ar ting wit h the mo st recent ca ll.
1.2 Making Calls User Manual 41 Joining an Exi sting Call (Ex ecutive Busy Overri de) The p reprogrammed extension can call s omeon e who is busy on the telephone and e stablish a three-p ar ty con vers ation. T o join an inter com call T o join an outside call Enter 3 .
1.2 Makin g Calls 42 User Manual T o leave a three-party con ver sation with an outside party and let the two other parties talk (originat ing extensi on only) For the o riginating e xtension T o talk to each party alterna tely • T o j oin an other conversation, you must hav e Executive Busy Overri de enabled a t your ex te nsion .
1.2 Making Calls User Manual 43 Monitoring Another Extension (Call Moni tor) The prep rogrammed extensio n can mon itor a nother extension. T o monitor T o an Extension Refusing the Call (DND Overri de) The preprogrammed extension c an call so meone w ho has set the DND feature.
1.2 Makin g Calls 44 User Manual 1.2.5 Accessing the ISDN Ser vice (ISDN Ser vice Access) T o access Y o u can acc ess se r vices provided by the ISDN. • A vailabili ty of f ea tures de pends on the ISDN ser vi ce of your telep hone c ompany . Customising Y our Phone • 3.
1.2 Making Calls User Manual 45 1.2.6 Alternatin g the Calling Met hod (Altern ate Calling—Ring / V oice) T o change t he method The c aller can alter nat e the al er ti ng meth od, either ri ng or voice, when making an inte rcom c all.
1.2 Makin g Calls 46 User Manual 1.2.7 Calling without Rest rictions – Using Y our Call ing Pr ivile ges a t Anothe r Exten sion (Remot e COS Ac cess) Using Y ou r C alling Pr ivil ege s at An other Extensio n (Remote COS Access) Y o u can use your calling priv ileges (Class of Ser vice) a t anothe r extension.
1.2 Making Calls User Manual 47 1.2.8 T o Access Ano ther P ar ty Directly fr om Outsi de (Direct Inwar d Sy stem Access [DISA]) – Calli ng thr ough DISA Calling through DISA T o call an ext ension .
1.2 Makin g Calls 48 User Manual T o call an outside party T o retry In No Security Mode Dial DISA phone number . In T runk Security Mode/All Security Mode From Outside T elephone DISA phone no. Off-hook. Off-hook. 7 4 Enter 47 . Seize outside line before dialling outside phone number.
1.2 Making Calls User Manual 49 • W ARNING There is a risk that fraudulent telephone calls will be made using the Outside-to- Outside Call feature of DIS A.
1.2 Makin g Calls 50 User Manual 1.2.9 Setting Y our T e lephone from Anothe r Extensio n or through DISA (Rem ote Sett ing) Y ou c an set the following features on your teleph one from another extension o r throug h DISA .
1.3 Recei ving Calls User Manual 51 1.3 Receivi ng Calls 1.3.1 Answering Calls • The ICD Group button light shows the curren t status a s follo w s: Off: Idle Green on : The line is in use. (Y o u are using the line.) Red on : Y our ex te nsio n is in L og-out mo de fro m the in coming c all dis tri bution group .
1.3 Receiv ing Calls 52 User Manual 1.3.2 Answering Hands-free (Hands-free A nswerbac k) T o set/cancel Y o u can answer an incom ing call withou t going off- hook as soon as the li ne is c onnect ed. When an inter com cal l arri ves, y ou wi ll he ar the ca ller tal king wit hout the phone r ing ing.
1.3 Recei ving Calls User Manual 53 1.3.3 Answering a Call Ring ing at Anot her T elephone (Call Pic kup) – Answering a Ca ll from A nother T elep hone (C all Pickup) – Den ying Oth er P eopl e th.
1.3 Receiv ing Calls 54 User Manual 1.3.4 Ans wering a Call via an External Sp eaker (T run k Answer Fr o m An y Sta tion [T AF AS]) Y o u can be no tified of incom ing ou tside calls th rough an extern al sp eaker . These c alls ca n be an sw ered from any extension.
1.3 Recei ving Calls User Manual 55 1.3.5 Using th e ANSWER/RELEASE Button T o answer T o transfer a call T o ta lk to a wa iting cal ler The A NSWER and RELEA SE buttons ar e convenient f o r operators using headsets. With th e ANSW ER button, you can a nsw e r all in coming c alls.
1.3 Receiv ing Calls 56 User Manual T o transfer an o utside call t o an extension with a one-touc h operation T o end a con versation Customising Y our Phone • 3.1.3 Cus tomising the Bu ttons Create o r edit an Answer b utto n or a Rel ease button.
1.3 Recei ving Calls User Manual 57 1.3.6 Identify ing Maliciou s Calling P ar ties (Malicious Call Identificatio n [MCID]) Y o u can ask your teleph one co mpany to trace a mali cious c alling par ty dur ing a conversation or a fter th e calling par ty hang s up.
1.4 During a Con versatio n 58 User Manual 1.4 Dur ing a Con ver sation 1.4.1 T ransferring a Call (Call T ransfer) – T ransferring to an E xtensio n on the PBX – T ransferring to an O utside Par .
1.4 During a Con versatio n User Manual 59 T o transfer with one touch (One-touch T ransfer) T ransferring to an Outside P ar ty Using the PBX Service Some extensions may be restr icted from per f o rm ing th is feature. • Even if the transf e rred pa r ty does n ot answer , you can go on-ho ok.
1.4 During a Con versatio n 60 User Manual T ransferr ing a Call Using the I SDN Ser vice (Call T ransfer [CT]—by ISDN) • Time limit Both the c aller a nd the t ransferred par ty wil l hear an alar m t one fift een se conds be fore a specifi ed time per iod.
1.4 During a Con versatio n User Manual 61 • T o retr iev e the hel d call, press th e TRANS FER button, R ecall/ho okswitch. • Even if you go on -hook wh ile tran sferring a call, i t is transferred . • Aft er the c all is tra nsferred, the li ne becom es id le.
1.4 During a Con versatio n 62 User Manual 1.4.2 Holding a Call – Holdin g – Hol ding in a Syst em Parking Z one (C all P a r k) Holding There ar e two typ es of hold . The di ff e rence be tween them is tha t other pe ople can retr iev e your hel d call (Regul ar Hold) o r not (Exclus ive Call Hold).
1.4 During a Con versatio n User Manual 63 T o retrie ve a call (Call Hold Retrie ve) • The CO or INTE RCOM button light s hows the curre nt status as follows: – Regular Hold mode Flashing green s.
1.4 During a Con versatio n 64 User Manual Hold ing in a Sy stem P a rkin g Zone ( Call Park) Y o u can put a call on hol d in a co mmon pa r king zone of the PB X so that any extension c an retr iev e the par ked call. Y ou ca n use t his feature as a transferrin g feature.
1.4 During a Con versatio n User Manual 65 T o retrieve (Cal l Park Retr ieve) • If a ca ll is par ked automati cally , co nfir m the par kin g zone numbe r on the di splay . • If y ou hear a reor der tone when retrieving a parked call, there is no h eld call .
1.4 During a Con versatio n 66 User Manual 1.4.3 T alking to T wo P ar ties Alternately (Call Splitting) When tal king to one par ty wh ile th e other pa r ty is on hol d, you can swap the calls ba ck and f o r th (alter na tely).
1.4 During a Con versatio n User Manual 67 T o leave the con versat ion and then let the two parties talk PT/PS Press DSS or dial the other party's extension number . Talk to the other party. During a conversation Press TRANSFER . extension no. OR (DSS) OR TRANSFER Press TRANSFER .
1.4 During a Con versatio n 68 User Manual 1.4.4 Answering Call W aitin g – Answering Call W aiti ng in the PBX – Answering Call W a iting fr om the T e lephon e Company Ans wering Ca ll W aitin g.
1.4 During a Con versatio n User Manual 69 After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then retrieve the first call.
1.4 During a Con versatio n 70 User Manual • Depending on y our telephone, you may be able to talk to the o ther par ty us ing th e speaker and the microp hone (O ff-hook C all A nnounceme nt [OHC A]), o r you can rece ive an announce ment t hrough the ha ndset (Wh isper OHCA) , if you are having a conv ers ation usi ng the hands et.
1.4 During a Con versatio n User Manual 71 Answering Call W aiting fr o m the T e lephone Company This is an op tional teleph one co mpany se r vice. Y ou can r eceive a call waiting to ne and the calle r's informa tion. For detail s, cons ult your telep hone c ompany .
1.4 During a Con versatio n 72 User Manual 1.4.5 Multiple P ar ty Con versation – Addin g Othe r P ar ties du r ing a Conversation (Co nference) – Leaving a Co nference (Unattende d Conference) .
1.4 During a Con versatio n User Manual 73 T o establ ish a conference call when recei ving a call fr om an outside party during a tw o-par ty con versat ion Dial desired phone number . desired phone no. SLT Talk with multiple parties. Enter 3 . Press Recall/ hookswitch .
1.4 During a Con versatio n 74 User Manual T o add four or more parties to a conf erence T o add an outside par ty on hold to a conference T o talk to tw o par ties al ternately i n a three-party con versa tion Press CONF . Press CONF . Dial desired phone number .
1.4 During a Con versatio n User Manual 75 T o disconnect one party and then talk to the other in a three-party con ver sation Leaving a Conference (Unattended Conference) The pe rson who ori ginate d a conference can leave the conference, and allow the other par ties to conti nue the conversation .
1.4 During a Con versatio n 76 User Manual T o return while other s are talking T o complete a con versat ion Leaving a Conference (Leaving Three-party Conference) The pe rson who orig inated a con f e rence wi th two other par ties can le av e the c onference, and allow the other p ar t ies to c ontinue the conversation.
1.4 During a Con versatio n User Manual 77 T o complete a con versation • T o l eav e a c onference call involving an outs ide par ty o r par ties and have the conference continue, it is nece ssar y to enable your extension to transfer calls to outs ide lines thro ugh COS programmi ng.
1.4 During a Con versatio n 78 User Manual Letting a Thir d P arty Join Y our Call (Pr i v acy Release) T o let a thir d party join y our con ver sation and estab lish a three-party con versation T o .
1.4 During a Con versatio n User Manual 79 Adding a Thir d P ar ty duri ng a Con ver sation Usin g the ISDN Service (Thr ee- pa r ty Con feren ce [ 3PTY ]— by ISDN) Press CONF . Dial desired phone number . Seize outside line before dialling outside phone number.
1.4 During a Con versatio n 80 User Manual T o complete a con versat ion Customising Y our Phone • 3.1.3 Cus tomising the Bu ttons Create o r edit an ISDN-Hold button. Dial desired phone number . desired phone no. SLT Talk with multiple parties. Enter 3 .
1.4 During a Con versatio n User Manual 81 1.4.6 Mute T o set/cancel Y o u can dis able the micr ophone or the h andset to c onsu lt pr ivately with oth ers in the room while l istenin g to the other par ty on the pho ne thr ough the s peaker or the ha ndset.
1.4 During a Con versatio n 82 User Manual 1.4.7 Letting Other P eop le Listen to the Con versation (Off-hook Monitor) T o set/cancel Y o u can let other peop le in the ro om liste n to the conversation thro ugh the speaker whil e continui ng the conversation us ing the handset.
1.4 During a Con versatio n User Manual 83 1.4.8 Using th e Headset (Headset Operation ) T o talk using the headset T o use the handset during a con versati on using the headset T o talk in hands-free mode during a con ver sation using the headset Y ou c an have a conv ersati on us ing a heads et.
1.4 During a Con versatio n 84 User Manual Customising Y our Phone • 3.1.2 Set tings on the Programmi ng Mode— He adset Oper ation Select the equ ipment to use.
1.5 B efore Leav ing Y our D es k User Manual 85 1.5 Bef ore Lea vin g Y our Des k 1.5.1 Forwar d ing Calls – Forwarding Y our Calls ( Call Forwarding [FWD] ) – Forwarding Y our Ca lls U sing ISDN.
1.5 B efore Leav ing Y our D es k 86 User Manual T o set/cancel T o set from ano ther extensi on • When u sing a propr iet ar y te lephon e, y ou can s et or cancel Call Forwarding by press ing the FWD/DND button (fixed b ut ton) instead of " 710".
1.5 B efore Leav ing Y our D es k User Manual 87 T o set the timer f or "No Answer" and "Busy/No Answer" T o set/cancel (Cal l Forwarding [FWD] f or your Incomi ng Call Distrib ution Gr oup) • The FWD/DND button li ght shows the current s tatus as f o llows: Off : Both features are not s et.
1.5 B efore Leav ing Y our D es k 88 User Manual • The sy stem has two mod es: (1) FWD/DND Cy cle Switc h Mode and (2) FWD/D ND Setting Mode . Ask y our manag er what mode your system is i n if y ou are n ot sure .
1.5 B efore Leav ing Y our D es k User Manual 89 Forwarding Y our Calls Using ISDN Serv ice (Call Forwarding [CF]—by ISDN) All cal ls are forwarded to an o utsid e par ty us ing ISDN. T he following types of cal l f or warding ar e provided by the ISDN ser vice.
1.5 B efore Leav ing Y our D es k 90 User Manual T o confirm the condi tion PT/PS Off-hook. Enter 7 5 . On-hook. 7 5 your MSN Enter your multiple subscriber number (MSN) . Enter # . # C.Tone outside line no. Enter # . # Enter outside line number . Enter 1 .
1.5 B efore Leav ing Y our D es k User Manual 91 1.5.2 Using V oice Messaging (Buil t-in Simplified V oice Messag e [SVM]) (KX-TD A30 only) Y o ur PBX can provid e you with an sw er ing machi ne se r vice i f an SV M card i s insta lled. Y o ur extension is a ssigned a mes sage b o x , into whi ch ca llers can l eav e v oi ce me ssages f o r you.
1.5 B efore Leav ing Y our D es k 92 User Manual T o play bac k T o clear PT/SLT/PS Off-hook. Enter 38 . 2 Enter 2 . 8 3 C.Tone On-hook. The greeting message is played back. To clear To rerecord Enter 0 . Enter 1 . PT/SLT/PS Off-hook. Enter 38 . 0 Enter 0 .
1.5 B efore Leav ing Y our D es k User Manual 93 Recor di ng a Greeting Message f or Each Ti me Mode In ad dition to a nor m al greeting mess age, you can rec ord a sp ecific gr eeting mes sage f o r each ti me mode (day/lunch/break /night). T o recor d T o pla y back PT/SLT/PS On-hook.
1.5 B efore Leav ing Y our D es k 94 User Manual T o clear Redirecting Y our Calls to Y our Messag e Bo x Y o u can set incom ing cal ls to be r edirec ted to your own m essage box so that ca llers c an le av e voice messa ges when you cann ot answer the phone.
1.5 B efore Leav ing Y our D es k User Manual 95 Leaving V oice Messages If the ex te nsio n user you call ed is no t able to answer your call, and your c all is r edirected to the m essa ge box, you will he ar the greeting messa ge. Then, you can l eav e a voice mess age for that ex te nsion .
1.5 B efore Leav ing Y our D es k 96 User Manual Listening to V oice Messa g es Left b y Caller s When a cal ler leaves a v oice messa ge, inf o rm ation ab out that cal ler is also r ecorded as the SVM Log. T he SVM Lo g can be v iewed using the d isplay of a PT or PS by pressi ng the Mes sage button.
1.5 B efore Leav ing Y our D es k User Manual 97 • In addition t o the ca ller infor mation that is r ecorded in the Call Log, the following SVM Log informati on is recor ded with voice messa ges le.
1.5 B efore Leav ing Y our D es k 98 User Manual T o listen to v oice messages while y our display is loc ked T o clear v oice messages • When you p ress th e Messag e button whil e on-hook to play back voice messag es, Display Lock is temporar ily de activated.
1.5 B efore Leav ing Y our D es k User Manual 99 Accessing Y our Message Bo x fr om an Outside T el ephone Y ou c an re motely ac cess your me ssage box and pe rf or m any operati ons of the SVM feature thro ugh an outsid e line as if you were a t your own e x tension.
1.5 B efore Leav ing Y our D es k 100 User Manual Accessing the Mes sage Box of Another Extension fr om Y our Extension Y ou c an acces s the mes sage box of another ex te nsio n (f o r example, to record a greeti ng mes sage for that extension) by f o llowing th e steps below: Off-hook.
1.5 B efore Leav ing Y our D es k User Manual 101 1.5.3 Showing a Message on the Caller's T eleph one Displ a y (Absent Message) Y o u can show the reason you do not an s wer , i f the c aller uses a Panasonic dis play proprie tar y te lephon e. There ar e eig ht prepr ogrammed mes sages an d one for your personal mess age (16 character s).
1.5 B efore Leav ing Y our D es k 102 User Manual • Enter the desire d value in the "%" posit ions. Y ou must enter the corre ct number of cha racters as repres ented by the "%" using 0 to 9 or . • The d efault messages can be c hanged .
1.5 B efore Leav ing Y our D es k User Manual 103 1.5.4 Preventi ng Other People fr om U sing Y our T eleph one (Extension Dial L ock) Y o u can lock your extension so that oth er user s canno t make inapp ropr iate outs ide cal ls. This feature is als o known as El ectroni c Sta tion Lo ck out.
1.5 B efore Leav ing Y our D es k 104 User Manual • After you make an outside c all, Extens ion Dial Lock is auto maticall y activated ag ain..
1.6 Ma king/Answering an Announcement User Manual 105 1.6 Making/Ans w ering an Announce ment 1.6.1 P aging – Group Paging – P ag ing an d then T ransferring a Call Gr o up P aging Y ou c an make a voice ann ouncement to pro prie tar y te lephon es or exter nal spea kers or both in the pr eset group si multaneo usly .
1.6 Makin g/Answering an Ann ouncement 106 User Manual • After you go on-hoo k, the calle r can ta lk to t he perso n who an sw ers the pa ge..
1.6 Ma king/Answering an Announcement User Manual 107 1.6.2 Answering/Den yin g a P aging Announ cement T o answer T o allo w /den y a paging announcement (P aging Den y) • The f o llowing ar e exte.
1.6 Makin g/Answering an Ann ouncement 108 User Manual 1.6.3 Making an Anno uncement an d Having a Multiple P ar ty Con ver sa tion (Broadcasting) Y o u can c all mult iple par ties assigne d in the gro up and make a voice an nounceme nt. Y ou ca n als o establish a multipl e par ty co nv ers ation wi th calle d par ties.
1.6 Ma king/Answering an Announcement User Manual 109 T o make a con versation with a party in the grou p's preassigned or der T o end a con versation with a specif ic par ty • In this case, the FLAS H/RECA LL button must be in Fl ash/Recal l mode.
1.6 Makin g/Answering an Ann ouncement 110 User Manual For a cal led extension T o send a notificat ion tone to the c aller and join a con versation • A conversation c an be e stablished wi th a maxi mum of 4 pa r t ies (i ncludin g the c aller). Talk.
1.7 Setting the T elephone Accor ding to Y our Needs User Manual 111 1.7 Setting the T elephone Accor ding to Y our Needs 1.7.1 Setting the A larm (Timed Reminder) Y o u can re ceive an alar m a t your telepho ne to r emind you of a meeti ng, appoin tment or as a wake-up c all.
1.7 Setting th e T elephone Accor ding to Y our Needs 112 User Manual T o confirm • Y ou c an al so co nfir m the T imed Remi nder by using the soft button. • The a lar m keeps r ingin g for preprogrammed seco nds. • If y ou receive an incoming call during ringback , th e ri nging sta r ts after t he ri ngback stops.
1.7 Setting the T elephone Accor ding to Y our Needs User Manual 113 1.7.2 Refusing Incomin g Calls (Do No t Disturb [DND] ) Y o u may set this feature when you are in a me eting o r busy .
1.7 Setting th e T elephone Accor ding to Y our Needs 114 User Manual • When i ntercom ca lls are set to be handled di fferently from outside call s (DND set/canc el), we recommend establishing butt.
1.7 Setting the T elephone Accor ding to Y our Needs User Manual 115 1.7.3 Receiving Ca ll W aiting (Call W aiting/Off-hook Call Announcement [OHCA]/Whisper OHC A) Dur ing a conversation, you can be i nforme d of a cal l waiting with a tone o r voice announce ment th rough your built-in speaker o r hands et.
1.7 Setting th e T elephone Accor ding to Y our Needs 116 User Manual 1.7.4 Displaying Y our T eleph one Number o n the Called Party and Caller's T elephone ( Calling/Conne cted Line Identification Presentation [CLIP/COLP]) CLIP: When ma king an outsid e call, you can present your preprogrammed teleph one number to the cal led par ty .
1.7 Setting the T elephone Accor ding to Y our Needs User Manual 117 1.7.5 Preventing Y our T elepho ne Number Bein g Display ed on the Caller's T elephone (Connected L ine Identification Restriction [COLR]) When r eceiving an outs ide call , you can sel ect whethe r the cal ler ca n see your tel ephone numbe r or not .
1.7 Setting th e T elephone Accor ding to Y our Needs 118 User Manual 1.7.6 Pre ve nting Y our Num ber Being D isplay ed on the Called P ar ty's T eleph one (Ca lling Line Iden tificatio n Restriction [CLIR]) When ma king an outs ide cal l, you can sel ect whethe r the called p ar ty can s ee your tele phone numb er or not.
1.7 Setting the T elephone Accor ding to Y our Needs User Manual 119 1.7.7 Preventi ng Other People fr om J oining Y our Con ver s ation (Executive Busy Override Den y) • Some e x tensi ons may be pro hibite d from per forming this feature. Off-hook.
1.7 Setting th e T elephone Accor ding to Y our Needs 120 User Manual 1.7.8 T urning on the Backgr ou nd Music (BG M) T o select and set/cance l <For us ers of KX-TDA100/KX-TDA200> <For users of KX-TD A3 0> Y ou c an liste n to the background music thro ugh your tele phone spea ker while on-h ook.
1.7 Setting the T elephone Accor ding to Y our Needs User Manual 121 1.7.9 Protecting Y our Line against Notification T ones (Data Line Security) Y o u can pro tect the line agai nst aud ible notifica tion ton es, such a s a call waiting tone dur ing a co nv er satio n.
1.7 Setting th e T elephone Accor ding to Y our Needs 122 User Manual 1.7.10 Checking the Time Service Statu s Y o u can che ck the curr ent st atus of the Time Ser v ice on the disp lay .
1.7 Setting the T elephone Accor ding to Y our Needs User Manual 123 1.7.11 Setting t he P arallelled T eleph one to R ing (P arallelled T elephon e) In th e case whe re a si ngle line telephone is c .
1.7 Setting th e T elephone Accor ding to Y our Needs 124 User Manual 1.7.12 Using Y our PS in P aralle l with a Wired T elephone (Wireless XDP P arallel Mode) Y o ur PS can b e used in parall el with a PT or S L T . When i n this mod e, incoming calls to a wired t elepho ne also r ing the pai red PS.
1.7 Setting the T elephone Accor ding to Y our Needs User Manual 125 1.7.13 Clearing Fea tures Set at Y our Extension (Exten sion Feature Clear) Y ou c an re set the se ttings of the following features on your extension to the default setting s with one operatio n.
1.8 Utilising the Call Centre 126 User Manual 1.8 Utilis ing the Call Ce ntre 1.8.1 Leaving an Incoming Call Distribution Group (Log-in/ Log- out, Wrap-u p) T o set Log-in/Log-out Y o u can co ntrol your status in an in comi ng call di stri bution group.
1.8 Utilisi ng the Call Centre User Manual 127 T o enter/lea ve the Not Ready mode T o set/cancel the Not Read y mode or to le ave the Wrap-up mode (T o enter the Ready mode) While on-hook PT/PS Press Log-in/Log-out . (Log-in/Log-out) Specified OR All ICD Group extension no.
1.8 Utilising the Call Centre 128 User Manual • * Th e statu s will be as follows: Ready Not Ready Not Ready Ready Wrap-up Not Ready • The L og-in/Lo g-out of a sp ecified group button ligh t show.
1.8 Utilisi ng the Call Centre User Manual 129 1.8.2 Mon itoring and Cont r oll ing the Call Statu s of an Incoming Call Distrib u tion Group (Incoming Call Distribution Gr ou p Monitor) – Monito r .
1.8 Utilising the Call Centre 130 User Manual T o monitor T o clear Call Log History Monitori ng and Changin g the Log-i n/Log-out Status o f Extensions The S uper vi sor extension can m onitor th e Log-in/ Log-o ut stat us of th e incomi ng ca ll distr ibution gro up member s by the DSS button l ight.
1.8 Utilisi ng the Call Centre User Manual 131 T o change t he Log-in /Log-out m ode • The DSS button li ght shows the curr ent statu s as f o llows: Off : The extension is not in the gr oup. Green on : Log-in (Ready) mode Fla shi ng gr ee n : Log-in (N ot Rea dy) mode Red on : Log-ou t mode Press desired DSS .
1.8 Utilising the Call Centre 132 User Manual 1.8.3 Forwar ding a W aiting Call (Manual Queue Redirection) When your incom ing call distr ibution group is busy and other outside c alls ar rive, the arr iving call s are pu t in a wait ing que ue.
1.9 Using User -supplied Equip ment User Manual 133 1.9 Using User -supplie d Equipment 1.9.1 If a Doorp hone/Door Open er is Connected Y o u can talk to a per son at the door through the do or phone. Pr eprogrammed extensions or an outside par ty can r eceive the calls from the door pho ne.
1.9 Using Use r-supplied Eq uipment 134 User Manual Open ing a Do or (Door O pen) Some extensio ns may be prohibi ted from u sing t his feature. Fro m a specified ex tension Fro m any exten sion while talking to the doorphone • The d oor open will b e tri ggered for a sp ecified t ime per iod .
1.9 Using User -supplied Equip ment User Manual 135 1.9.2 If an Externa l Rela y is Connected Preprogramm ed extensions can switch on a rel a y (e.g., alar m) connec ted to th e PBX. T o switc h on the relay • The relay will be switched off after a specif ied tim e per iod.
1.9 Using Use r-supplied Eq uipment 136 User Manual 1.9.3 If an External Sensor is Connected Preprogramm ed extensions can receive an al er t cal l from a n external sensor (e.
1.9 Using User -supplied Equip ment User Manual 137 1.9.4 If a Host PB X is Connected – Acc essing Exter na l Ser v ices ( Exter n al Feature Acce ss [E F A ]) Accessing External Services (Exte rnal Feature Access [EF A]) Y o u can acc ess s pecial features (e.
1.9 Using Use r-supplied Eq uipment 138 User Manual 1.9.5 If a V oice Processing System is Co nnected Y o u or an ou tside par ty c an ac cess th e V oi ce Proc essing System from a telephone. – Call Forwarding to V oi ce Mail ( V oi ce Mail Integration ) If your PBX ha s a Panasonic V oice Pr ocessi ng Syst em con nected (e.
1.9 Using User -supplied Equip ment User Manual 139 T o transf er a call t o a mailbo x T o listen to messages • *Indi cation tone af ter going off-h ook • Y ou can ac cess a voice mail wi th one t ouch. • The default v oi ce mail floatin g extension number i s 500.
1.9 Using Use r-supplied Eq uipment 140 User Manual Screeni ng Calls (Live Call S creen ing [LCS] ) While a caller is leaving a messa ge in your ma ilbox, you can monito r the call without answering. If you so desire, you can a nsw e r the ca ll whi le monitor ing .
1.9 Using User -supplied Equip ment User Manual 141 Operation Fl owchart The op erations in th e shad ed areas can be d one han ds-free. • The Live Call S creenin g (LCS) button light shows the f e ature status as follows: Off: LCS is off. Flashi ng green rapidly: Ale r tin g in th e Pr ivate mode.
1.9 Using Use r-supplied Eq uipment 142 User Manual Recor d ing a Con versation T o record int o your m ailbo x (T wo-wa y Record) T o record int o another mailbo x (T wo-wa y T ransfer) T o record int o another mailbo x with one touch (One-touc h T w o-way T ransfer) Y ou c an recor d a conversation int o a mailb o x while tal king on the pho ne.
1.9 Using User -supplied Equip ment User Manual 143 • Note: When you recor d your T wo-wa y teleph one conversations, you should i nform th e other p ar t y that the conv ers ation is being recorded.
1.10 After Mo ving to a Ne w Location in the Office 144 User Manual 1.10 After Mo vin g to a Ne w Location in the Offi ce 1.10.1 Using the Same Settin gs as Y our Previous Extension (W alking Ex tension) Y o u can us e the sam e features a ssigned on your previous extension even if you mov e to anothe r extension in the o ffice.
1.11 Using a Displa y Proprietary T elephone User Manual 145 1.11 Using a Displ a y Pr oprietary T elephone 1.11.1 Using th e Call Log This is av a ilable for display propr ie tar y te lephon es an d por table statio ns.
1.11 Using a Display Pr oprietary T elephone 146 User Manual T o cl ear the log inf ormation T o call T o store the caller's inf ormation in per sonal speed dialling Display PT While confirming the log information Press Call Log , or Up or Down until desired party appears.
1.11 Using a Displa y Proprietary T elephone User Manual 147 Calling with the Outgoi ng Call Log Y ou c an re dial using the outg oing c all log. T o call T o call with the REDIAL but ton • The Call Log button l ight shows th e curre nt status as follows: Off: No incomin g call.
1.11 Using a Display Pr oprietary T elephone 148 User Manual T o store the caller's inf ormation in per sonal speed dialling • Y ou c an lock your call log d isplay by using an extension PI N (P ersona l Identi fication Number ), so that you ca n prohib it acces s to your lo gged infor mation (Displ a y Lock).
1.11 Using a Displa y Proprietary T elephone User Manual 149 1.11.2 Using th e Directories Y o u can ca ll us ing th e direc tori es ( P ersona l Speed Dia lling Directo r y , System Sp eed Diall ing Direct or y and Extensi on Numbe r Director y ). Only persona l direc tori es can b e stored , edite d or de leted on your ex te nsion .
1.11 Using a Display Pr oprietary T elephone 150 User Manual Storing Names and Numbers T o store a P ersonal Spe ed Dialling Direct or y item • T ele phone num bers and names di splayed are stored using th e first s pare P e rsonal Speed Dia l l in g m e mo r y ava il abl e.
1.11 Using a Displa y Proprietary T elephone User Manual 151 Entering Cha r acter s Y o u can e nter the following character s. The t ables show you the characters av a ilable for each button.
1.11 Using a Display Pr oprietary T elephone 152 User Manual T able 2 (Option mode).
1.11 Using a Displa y Proprietary T elephone User Manual 153 T able 2 (Option mode for CE model).
1.11 Using a Display Pr oprietary T elephone 154 User Manual T able 2 (Option mode for GR model).
1.11 Using a Displa y Proprietary T elephone User Manual 155 T able 2 (Option mode for R U model).
1.11 Using a Display Pr oprietary T elephone 156 User Manual 1.11.3 Accessing System Features (System F eature Access) Y o u can acces s a feature with t he "Feature Ac cess" menu. T o access "Feature Access" men u and select the f eature Features Refer to A uto matic Callback Busy Cancel 1.
User Manual 157 Section 2 Manager Operation This cha pter s hows the m anager how to c ontr ol the ot her extensions or the PBX..
2.1 Contr ol Features 158 User Manual 2.1 Contr ol Feat ures 2.1.1 Extension C ontrol The ma nager extension can con trol t he setting s of o ther extensions.
2.1 Contr ol Features User Manual 159 2.1.2 Time Ser vice Mode Control The ma nager extension o r the prep rogrammed extension can chang e the time mode (Day , Lu nch, Br eak o r Nig ht). There ar e two meth ods (Automatic or Manual) of ch anging the time m odes.
2.1 Contr ol Features 160 User Manual • Besi des the time mo de, there is Holiday mode. It can change mode onc e on a spec ified date. • The Ti me Se r vice ( Day/Night/Lunc h/Break ) button light.
2.1 Contr ol Features User Manual 161 2.1.3 Restriction Level Control (Dial T one T rans fer) The ma nager extension can change the restr icti on lev e l, per mi tting an e xten sion t o make a call. • The restr iction lev el is chan ged to th e pre programmed l ev el of T oll Restr ict ion/Cal l Barr ing button.
2.1 Contr ol Features 162 User Manual 2.1.4 T urning on the External Backgr ound Music (BGM) The man ager extension can s elect and b roadcas t background music in the of fice thr ough exter nal spea kers. T o select and start/stop the bac kground music <For us ers of KX-TDA100/KX-TDA200> <For users of KX-TD A3 0> PT/SLT/PS Off-hook.
2.1 Contr ol Features User Manual 163 2.1.5 Recording Outgoing Messages (OGM) The ma nager extensio n can re cord three ki nds of gree ting me ssag es (OGM ) as follows: All m essages hav e their own extension numbers. Y ou can s elect the desir ed me ssage.
2.1 Contr ol Features 164 User Manual T o record fr om an external BGM (MOH) por t <For us ers of KX-TDA100/KX-TDA200> <For users of KX-TD A3 0> PT On-hook. Off-hook. Enter 36 . Enter 3 . 3 Press STORE . When the time limit passes, it stops automatically.
2.1 Contr ol Features User Manual 165 T o cl ear the m essage • Recor d voice messag es onl y; avoid the recordi ng of music . • The default of OGM floati ng extension numbe rs is 5xx ( xx: two-di git number of messa ge). PT Off-hook. 0 Enter 36 .
2.1 Contr ol Features 166 User Manual 2.1.6 Allo wing Users to Seize an Unav ailable Outside Lin e (T runk Busy Out) When a p roblem is found on a cer tain outside line, the P BX au tomatical ly makes it unavailable f or us e temporar ily . Th e mana ger can manually en able the outs ide lin e and allow users t o use it a gain.
2.1 Contr ol Features User Manual 167 2.1.7 Using th e T e lephones i n a Hotel-type En vironment (Hospitality Featu res) The hotel operator can ch eck in or check out guests fro m his extension.
2.1 Contr ol Features 168 User Manual Chec k-out The ho tel operator c an ch ange the room st atus of ex te nsion s to check-out by using the Ch eck-out button assigned on his extension.
2.1 Contr ol Features User Manual 169 T o recor d/edit ro om char g es and check out a room with/wit hout printing an in voi ce Press Check-out . Dial extension number and then press "ENTER", or press desired DSS . OR extension no. (DSS) While on-hook ENTER Enter minibar charge .
2.1 Contr ol Features 170 User Manual • After check-out, Remo te Extens ion Dial Lock is activated, and ou tside calls from the roo m ex te nsion are rest ri cted. (Re f e r to " 2.1.1 Exte nsio n Control" .) • After check-out, features set o n the r oom extension wi ll be re set to the default setting s.
2.1 Contr ol Features User Manual 171 Setting a Timed Reminder to a Room Extension (Remote W ake-up Call) The h otel o perator can r emote ly set/can cel a Timed Remind er to a room extension. He c an also confi rm the current setti ng. T o set T o cancel T o confirm On-hook.
2.1 Contr ol Features 172 User Manual Recording room information using a room extension Room infor mati on can be record ed from a room extension using up to 8 prepr ogrammed mes sages ( 1-8). Dependin g on th e conte nt of the message s, a variety of informat ion c an be rec orded.
2.1 Contr ol Features User Manual 173 2.1.8 Releasing Ne tw ork D irect Station Selectio n (NDSS) Monitor NDSS buttons can be cust omised o n any extension con nected to your PBX. An NDSS button a llows an extension user to monitor anoth er extension conn ected t o anothe r PBX in a pr ivate networ k.
2.1 Contr ol Features 174 User Manual.
User Manual 175 Section 3 Customising Y our Phone & System This chapte r shows you how to cus tomis e your indi vidua l telephon e or P BX accor ding to your needs.
3.1 Customis ing Y our Phone (P ersona l Programming ) 176 User Manual 3.1 Customising Y our Pho ne (P er sonal Pr ogramming) 3.1.1 Customising Y our Phone (Per sonal Programmin g) Y o u can custom ise your tel ephone features. F or example, you can cha nge the initial settin gs or button features accor ding to your needs.
3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 177 T o cancel • W ARNING There is a risk that fraudulent telephone calls will be made if a third party discover s your passw ord (extension P IN). The cost of su ch calls will be bill ed to the owner/renter of t he PBX.
3.1 Customis ing Y our Phone (P ersona l Programming ) 178 User Manual 3.1. 2 Setti ngs on the Prog ramming Mode Y ou c an programme f e atures u sing the p rogramming m ode. – Set ting F eat ures – Cle arin g Features Setting Feature s The de f a ult se ttings are shown in bold l etters.
3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 179 Which disp lay language d o you prefer? (Displ ay Language S election ) Engli sh 2nd Langu age 3rd Lang uage 4th Langu age 5th La.
3.1 Customis ing Y our Phone (P ersona l Programming ) 180 User Manual Which d o you prefer to se ize when you go off-hook to make call s? (Preferred Line A ssignment— Out going) No line An id le outsi de lin e + CO button no.
3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 181 Do y ou pr efer to ans wer a call without go ing off-h ook regardles s of the A UTO ANS button status? (Forced Ans werba ck Selec.
3.1 Customis ing Y our Phone (P ersona l Programming ) 182 User Manual Where ar e your incoming cal ls f o rwarded or refused? (Call Forwarding [FWD]) /Do Not Disturb [DND]) (for both call s) (f or outs ide ca lls) (for intercom c alls) Off Do Not Disturb (DND) + desire d no.
3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 183 Do you want background music through your telephon e speaker while on-hook? (Background Musi c [BG M])* 1 No—Off KX-TDA100/KX- TD A200 : + BGM no .
3.1 Customis ing Y our Phone (P ersona l Programming ) 184 User Manual T o store the names and numbers in per sonal speed dialling * 2 : CO button numbers (25- 36) are available only when the Add -on Ke y Mo dule is set up to your teleph one.
3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 185 T o edit the names and numbers of per sonal speed dialling Press PROGRAM or PAUSE . Enter personal speed dialling number (2 digits). personal speed dialling no. PROGRAM PAUSE OR Enter 10 and then press ENTER .
3.1 Customis ing Y our Phone (P ersona l Programming ) 186 User Manual Clearing Features Y ou c an clear or cha nge to features as follo w s: Features Defaul t Setting Disp lay S witching Mode Au t om.
3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 187 T o set • If you do no t desi re that th e Call Waiting, FWD/D ND or H ot Line to be cl eared by this feature, please a sk your dealer. Press PROGRAM or PAUSE . Enter ## . Press PROGRAM or PAUSE .
3.1 Customis ing Y our Phone (P ersona l Programming ) 188 User Manual 3.1.3 Customising the Buttons Y ou ca n chang e the flexible CO buttons/DSS buttons, and pro grammable f eatur e (PF) buttons on PTs, DSS Consol es, Add-on Ke y Mo dules, and PSs to th e follo w ing feature buttons.
3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 189 Group FWD—Both calls + Incomin g call d istribution group e xte nsion no . Group FWD— Outsi de call s + Incom ing call d istribution group e xte nsion no . Group FWD— Intercom calls + Incom ing call d istribution group e xte nsion no .
3.1 Customis ing Y our Phone (P ersona l Programming ) 190 User Manual Release* 3 T oll Restricti on/Call Barring + T oll Rest r iction/Ca ll Ba rri ng Lev el ( 1-7) ISDN Ser vic e* 5 + Desire d no .
3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 191 T o distingui sh the ringing tones for eac h CO , INTERCOM or ICD Group but ton (Digital propr ietary telephone onl y) •* 1 " ", "#", FLA SH/RECALL , P A USE, SECRET (INTERCO M) and T ( T ransfer) can also be stored.
3.1 Customis ing Y our Phone (P ersona l Programming ) 192 User Manual T o cl ear the button • * Av aila ble tone types vary depend ing on the tele phone you are using: • KX-T76 00 ser ies (e x cept KX-T7665 ): T one types "01" to "30" a re availab l e.
3.2 Manager Pr ogramming User Manual 193 3.2 Mana g er Pr ogramming 3.2.1 Programming Information The ma nager c an pro gramme the following it ems. • Call C harges • Other E xtens ions Con trol A.
3.2 Manager Pr ogramming 194 User Manual 3.2.2 Manager Programming Changing Call Charges and Extension Contr o l Item Pr ogramming Input Changing t he mana ger p assw or d. + + P assword (max. 10 digit s) + Viewing extension c all char ges. + + Exten sion no.
3.2 Manager Pr ogramming User Manual 195 Clear ing the P IN and PIN l ock f or verifi ed codes. + + V er ifie d code + Setting t he verifie d code PI N. + + V er ified code + PIN (max. 10 digits ) + • W ARNING There is a risk that fraudulent telephone calls will be made if a third party discover s y our passwor d (verified code PIN).
3.3 Cust omising Y our System (Sy stem Program ming) 196 User Manual 3.3 Custo m ising Y our System (System Pr ogramming) 3.3.1 Pr ogram ming Information Y o u can cus tomise your system accor ding to your requirem ents. [Y o ur system already has default settings (factor y i nstalled ).
3.3 Customis ing Y our System (System Pr ogramming) User Manual 197 Icon Descriptions Fixed Buttons Function T7600/ NT136 T7200 /T740 0/T7500 PREVIO US (PREV) NEXT ST ORE (EN TER) None Back to Pre v i.
3.3 Cust omising Y our System (Sy stem Program ming) 198 User Manual Procedure The ba sic steps are shown below . 1. Entering the pr ogramming mode 2. Pr ogram ming Y ou can enter eac h programme number (3 digits). 3. Exiti ng the m ode • T o exit the pr ogramming mode at any time, lift th e handset.
3.3 Customis ing Y our System (System Pr ogramming) User Manual 199 3.3.2 System Programming Date & Time [000] The prop r ietar y te lephon es dis play the curren t date an d time whi le on-hoo k. [In 12-hour Format] [In 24-hour Format] Enter 000 .
3.3 Cust omising Y our System (Sy stem Program ming) 200 User Manual System Spee d Dialling Number [001] Y o u can sto re the pho ne number s of fre quently di alle d destina tions. • After changing th e desired v alue s, y o u can p ress the E NTER button.
3.3 Customis ing Y our System (System Pr ogramming) User Manual 201 System Speed Dialling Name [002] Y o u can sto re the name a ssociated with the speed diall ing number . These n ames a re disp lay ed when makin g calls usin g the disp lay operation.
3.3 Cust omising Y our System (Sy stem Program ming) 202 User Manual Extension Name [004] Y ou c an sto re the nam e of an e xten sion user . This is us eful if you want to k now who is cal ling, or who you are ca llin g when m aking an inter com cal l using t he direc tor y .
User Manual 203 Section 4 Appendix This cha pter p rovides th e T roubleshooti ng, the Feature Number T a ble and T one L ist. Check the T ro ubleshooting sectio n before cons ulting your d ealer .
4.1 T roub leshooting 204 User Manual 4.1 T r oubleshooting 4.1.1 T roubleshooting T roub l eshooting Problem Remedy The telephone does not w ork properly . • Consult your dealer. I cannot use the telephone. • The telephone is locked . Unlock your telephon e.
4.1 T roubl eshooting User Manual 205 A reorder tone is audibl e or "Restricted" is display ed. • The telephone is locked. Unlock your telepho ne. ( 1.5.4 Prev enti ng Other P eople fr om Usin g Y our T elep hone (Ex tension Dial L ock), 2.
4.1 T roub leshooting 206 User Manual I do not want to displa y a number which is stored in memory . • Conceal t he number. ( S torin g Names and Number s, 3. 1.3 Cust omising the Button s) I want to confirm m y extension number . • ( Y our Extens ion Nu mber in 1.
4.2 F eat ure Num ber T a ble User Manual 207 4.2 Feature Number T ab le 4.2.1 Feature Number T able Numb ers listed below are the d efault settings. There ar e flexib le feature number s and fixed f e ature number s. If you chang e the fl e x ible f eat ure numb ers, fill i n your assigne d number s (new) in the l ist for future reference.
4.2 Featur e Number T able 208 User Manual 1.2.4 When the Dia lled Lin e is Bus y or There is No Answer T o cancel callback r inging (Automatic Call back Busy C ancel)/ T o cancel (CCBS Cancel) 46 () .
4.2 F eat ure Num ber T a ble User Manual 209 1.3.3 Answerin g a Call Ringi ng at A nother T elepho ne (Call Pickup) Answering a Ca ll from A nother T e lephon e (Call P ickup) –G r o u p 40 () group no. (2 digits) –D i r e c t e d 41 () extension no.
4.2 Featur e Number T able 210 User Manual 1.4.4 Answerin g Call W aitin g Answering Call W aiti ng in the PBX 50 () Answering Call W ai ting from the T el ephone Company 60 () 1.4.5 Multi ple Par ty Conv e rsation Adding a Thi rd P a r ty dur ing a Conv e rsation Using the ISDN Ser v ice (Thr ee-par ty Conference [3PTY] —by ISDN) 62 () phone no.
4.2 F eat ure Num ber T a ble User Manual 211 F o rwarding Y our Call s Using I SDN Ser vice (Call Forwarding [CF]—by ISDN) 75 () – T o set outside line no . + # + multipl e subsc rib er no. + # + 2 ( Uncond itiona l)/3 (Bus y)/4 (No Reply ) + phone no.
4.2 Featur e Number T able 212 User Manual 1.5.3 Showing a Mess age on the Caller's T elepho ne Dis play (Absent M essage) 750 () – T o set 1-9 (+ parameter) + # – T o ca ncel 0 1.5.4 Preventing Other People from Using Y our T el ephone (Exten sion D ial Lock) 77 () –T o l o c k 1 – T o unlock 0 + extension PIN 1.
4.2 F eat ure Num ber T a ble User Manual 213 1.7.4 Displ aying Y our T e lephon e Number on the Called P ar ty and Cal ler's T ele phone (Callin g/Conne cted L ine Identi fication Presentati on [CLIP/COLP ]) 72 () –P u b l i c 1 – Y our extensio n 2 1.
4.2 Featur e Number T able 214 User Manual 1.7.12 U sing Y o ur PS i n P a rallel wit h a Wired T e lephon e (Wi reless X DP Parallel Mode) 48 () – T o se t 1 + paired wir ed extensio n no . – T o ca ncel 0 1.7.13 C lear ing Features Set at Y our Extensi on (Extens ion Feature Cl ear) 790 () 1.
4.2 F eat ure Num ber T a ble User Manual 215 –O u t s i d e C a l l s 711 () 2 (All Calls)/ – Intercom Cal ls 712 () 3 (Busy)/ 4 ( No Ans w er)/ 5 (Busy/ No Ans wer ) + voice mail fl oating extension no .* 6 + # 1.10.1 Using the Sam e Setting s as Y our Previous Extens ion (Walking Exte nsion) 727 () your previous extension no.
4.2 Featur e Number T able 216 User Manual 2.1.7 Usin g the T e lephone s in a Hotel-ty pe Environment (Hospit ality Features) * 4 Settin g a Time d Remin der to a Ro om Extensi on (Remot e W a ke-up Call ) 76 () – T o set 12H: 1 + ex te nsio n no .
4.2 F eat ure Num ber T a ble User Manual 217 Feature (While busy , DND or call tone is heard) Default 1.2.4 When the Dia lled Lin e is B usy or T here is No Answer Sending a Call W aitin g Notifi cat.
4.3 What is This T on e? 218 User Manual 4.3 What is This T one? 4.3.1 What is This T one? While on-hook When going off-hook Ring T ones The following tones are programmable al lowing recogn ition o f call type (Outside , Intercom o r Door phone).
4.3 What is T his T one? User Manual 219 T one 2 • When there a re mess ages that hav e previously been listene d to and no new message s in your me ssag e box • When any of the following f eatur .
4.3 What is This T on e? 220 User Manual When you make cal ls While off-hook When talking to an outside party When setting the f eatures or pr ogramming Busy T one Reorder T one The ou tside l ine you tr ied to s eize is not assigne d or denied.
4.3 What is T his T one? User Manual 221 T one 2 Before receiv ing a p age throu gh an e xternal speak er T one 3 Bef ore th e f ollo w in g fea tures acti vat e: • Ret r ie ving a held cal l • Pi.
4.4 R evis ion H isto r y 222 User Manual 4.4 Revi sion History 4.4.1 KX-TD A100/KX-TD A200 MPR V ersion 1.1 New Contents • 1.4 .5 Multip le P ar ty Con ver sation Addi ng a Thir d P ar ty during a Con ver sation U sing th e ISDN S er vice ( Three- par ty Conf erence [3PTY]—by ISDN) • 1.
4.4 Revis ion History User Manual 223 4.4.2 KX-TD A100/KX-TD A200 MPR V er sion 2.0 New Contents • 1.1.1 B efore Operating the T el ephone s When Y ou Use a P a nasonic Propr ietar y T el ephone – Network Direc t Station Selec tion (NDSS) –C T I – Check-in – Check-out • 1.
4.4 R evis ion H isto r y 224 User Manual 4.4.3 KX-TD A30 MPR V ersion 1.1 New Contents • 1.4 .5 Multip le P ar ty Con ver sation Addi ng a Thir d P ar ty during a Con ver sation U sing th e ISDN S er vice ( Three- par ty Conf erence [3PTY]—by ISDN) • 1.
4.4 Revis ion History User Manual 225 4.4.4 KX-TD A30 MPR V ersion 2.0 New Contents • 1.1.1 B efore Operating the T el ephone s When Y ou Use a P a nasonic Propr ietar y T el ephone – Network Direc t Station Selec tion (NDSS) –C T I – Check-in – Check-out • 1.
4.4 R evis ion H isto r y 226 User Manual 4.4.5 KX-TD A30 MPR V ersion 2.2 New Contents • 1.1.1 B efore Operating th e T eleph ones When Y ou Use a P a nasonic Propr ie tar y T el ephone – Networ k Direc t Station S electio n (NDS S) –C T I – Check-in – Check-out • 1.
User Manual 227 Inde x.
Index 228 User Manual A Absent Message 101, 1 81, 212 Accessing Exter n al Services (External Feature Acc e ss [EFA]) 137 Accessing Syste m Features (Syst e m Feature Acce ss) 156 Accessing the ISDN S.
Index User Manual 229 Direct Stat ion Se lect ion (D SS) 21, 188 Displa y 15 Display Backlight Selection 179 Displa y La nguage Sel ection 179 Display Lock 183 Display Switching Mode 179 Displa ying Y.
Index 230 User Manual Lettin g Other Peo ple Lis ten to the Conv ersatio n (Off-hook M onitor) 82 Liste ning to Voi ce Messages Left by Call ers 96 Live Call Screenin g 22, 140, 190 Live Call Screenin.
Index User Manual 231 [CCBS]) 36 Setting Fea tures 178 Setting the Alarm (Timed Remind er) 111 Setting the Para llelled Tel ephone to Rin g (Par allelle d Te lephone ) 123 Setting the Tele phone Accor.
P anasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, J apan PSQX2635T A Copyright: This material is copyrighted by Panasonic Communications Co.
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