Gebruiksaanwijzing /service van het product WV-SF438E van de fabrikant Panasonic
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Operating Instructions Network Camera Model No. WV-SW450 Series WV-SF430 Series WV -SF438 WV -SW458 This manual covers the models: WV-SW450 Series (WV-SW458, WV-SW458M, WV-SW458E, WV-SW458ME) and WV-SF430 Series (WV-SF438, WV-SF438E).
Preface About the user manuals There are 2 sets of operating instructions for the WV-SW458, WV-SW458M, WV-SF438 (P model), WV-SW458E, WV-SW458ME, WV-SF438E (E model) as follows. • Installation Guide: Explains how to install and connect devices. • Operating Instructions: Explains how to perform the settings and how to operate this camera.
Viewer software It is necessary to install the viewer software “Network Camera View 4S” (ActiveX ® ) to display images on a PC. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.
Table of Contents 1 Monitor images on a PC .. ........................................................................7 1.1 Monitor images from a single camera .. ...........................................................................7 1.2 About live image types .
10.4.2 How the logs and images are saved depending on the settings for “Manual/ Schedule” .. ..................................................................................................................... 82 10.4.3 How the logs and images are saved depending on the settings for “FTP error” .
17.2.2 Generation of the self-signed certificate (security certificate) .. ..................................... 164 17.2.3 Generation of CSR (Certificate Signing Request) .. ...................................................... 166 17.2.4 Installation of the server certificate .
1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera 1. Start up the web browser. 2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser.
3. Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 18 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.
Note that JPEG images cannot be displayed when Quad stream (Max. 30 fps) is selected. 1.2 About live image types The type of images displayed on the “Live” page can be selected using “Image capture mode” on the [JPEG/ H.264] tab of the “Image/Audio” page of the setup menu.
Image capture mode Explanation 2M Double Panorama [16:9] Double Panorama images with an aspect ratio of 16:9 are transmitted. The maximum image capture size that can be configured is 2 megapixel (1920(H)x1080(V)). 1M Double Panorama [16:9] Double Panorama images with an aspect ratio of 16:9 are transmitted.
Note that the center of a fisheye image is a blind spot and it is not displayed in the fisheye image. 2. Panorama In Panorama, the panorama image is displayed with distortion correction performed on the 180° horizontal angle view part of the center of a fisheye image.
When an image is clicked by the mouse, the clicked position becomes the center of the image (Click & Centering). The display position of images can also be changed from the fisheye control screen. Fisheye Control When the [Fisheye Control] button is clicked on the Quad PTZ or Single PTZ screen, the “Fisheye Control” window is displayed.
The display position of images can also be changed from the fisheye control screen. 5. Quad stream In the Quad stream, each of the four 4:3 images that had their distortions corrected are assigned a stream number, and then displayed as H.264 images. The Click & Centering function is not supported.
When “3M Fisheye [4:3]” is selected for “Image capture mode”, some functions are restricted. ( ® page 199) 1.2.4 About image types and available functions The following is a list of functions that can be used on the “Live” page according to the image type.
Double Panorama Panorama Quad PTZ Single PTZ Quad stream Fisheye SD recording status indicator ü ü ü ü x ü Camera title ü ü ü ü ü ü Alarm occurrence indication button ü ü ü ü ü ü Full.
Image capture mode type Image capture mode JPEG H.264(1) H.264(2) 1 Monitor (Max. 30 fps) 2M Panorama [16:9] 1920x1080 1920x1080 - 640x360 640x360 640x360 320x180 320x180 320x180 1M Panorama [16:9] 12.
Image capture mode type Image capture mode JPEG H.264(1) H.264(2) 2 Monitor (Max. 15 fps) Panorama + Quad PTZ Panorama: 1920x1080 640x360 320x180 Panorama: 1920x1080 640x360 320x180 Quad PTZ: 1280x960.
1.3 About the “Live” page Note • Depending on the “Image capture mode” settings, the type of functions that can be used differ and the displayed buttons change. Refer to page 14. NO A B D E F C G H U T M J K I L P Q Q R S VW XY Z [select language] pull-down-menu The camera ’s display language can be selected.
Note • When “VGA Quad streams [4:3]” is selected for “Image capture mode”, the channel can be changed by clicking on the buttons ([1] to [4]). The button turns green and the “Live” page of the selected channel is displayed. • When JPEG/H.
[AUX] buttons *2 These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu. ( ® page 125) • [Open] button: The letters “Open” on the button will turn green and the status of the AUX connector will be open.
[Preset] *2 When a preset position is selected from the pull-down menu and the [Go] button is clicked, the image registered for the preset position ( ® page 109) in advance is displayed. “H” next to the preset position number indicates the home position.
Note • When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the receiver button and the transmission button will be inoperable for the other users. When “Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users.
1.4 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance.
2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone.
Note • When the “Image capture mode” type is 3M Fisheye (Max. 15 fps) or Quad stream (Max. 30 fps), images cannot be displayed. • When the “Image capture mode” type is 2 Monitor (Max. 15 fps), the types of images configured in the “Image capture size” of “"Live" page (Initial display)” are displayed.
Functions Outline of functions C Manual Refresh/ Auto Refresh Press the dial key “5” or the [Manual Refresh] button to refresh the camera images. Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals.
• Depending on the cellular phone in use or its contract plan, it may be impossible to access. *1 IP address is the global WAN IP address of the router that can be accessed via the Internet. *2 Only displayed for users whose access level is “1. Administrator” or “2.
Image capture mode type Image capture mode Image capture size 3M Fisheye (Max. 15 fps) 3M Fisheye [4:3] - Note • It is necessary to configure the network settings of the mobile terminal in advance to connect to the Internet and monitor images from the camera.
Function selection area When functions that can be operated are selected, operation buttons are displayed in the operation buttons area B . 2. Click the button of the function that you want to operate. CD A B E Pan/Tilt *3 Preset *3 Resolution control AUX control Zoom display *3 Each function is explained below.
Pan/Tilt *3 Press the button to display the buttons used to operate pan/tilt on the screen. The pan/tilt can be adjusted in each direction with the , , , and buttons. Preset *3 Press the button to display the buttons used to select the preset position on the screen.
Note • Only preset numbers 1 to 4 can be used for preset operations. Resolution control Press the button to display the buttons used to select the resolution on the screen.
The resolution can be changed by selecting a resolution setting from the buttons. AUX control Press the button to display the buttons used to operate the AUX output on the screen.
This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu. ( ® page 125) Zoom display *3 The camera’s zoom can be operated with the , , and buttons.
Note • You can change the image size displayed on the mobile terminal by accessing the following addresses. – Large display: http://IP address/cam/dl – Medium display: http://IP address/cam/dm .
3 Record images on the SD memory card manually Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu.
3. Click the [Start] button to start recording images on the SD memory card. The SD recording status indicator will light red ( ® page 18) while images are being recorded on the SD memory card. The image saving interval can be configured on the [SD memory card] tab of the “Basic” page.
4 Action at an alarm occurrence The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur. 4.1 Alarm type • Terminal alarm: When connecting an alarm device such as a sensor to the alarm input terminal of the camera, the alarm action will be performed when the connected alarm device is activated.
IMPORTANT • Select “FTP error” for “Save trigger” on the [SD memory card] tab when using the SD memory card. When “Alarm input” or “Manual” is selected for “Save trigger”, an alarm image will not be transmitted at an alarm occurrence to the FTP server.
5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available.
5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card.
6 Display the log list The setting items of the cameras will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences and the alarm type will be displayed.
2. Click the [List] button. → The log list will be displayed in a newly opened window (log list window). A Number of the listed logs IMPORTANT • Only a single user can operate the log list window.
Note • When any images are saved on the SD memory card, the image can be displayed by clicking Time and Date when “JPEG” is selected for “Recording format” of the setup menu.
[Event] The event type will be displayed. The event types will be displayed only when displaying the alarm log list. • TRM1: Alarm by alarm input to Terminal 1 • TRM2: Alarm by alarm input to Term.
7 Playback of images on the SD memory card When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.
7.1 About the playback page Number of images When clicking a time and date listed on the log list window, total number of images associated with the clicked time and date, and the number of the currently displayed image will be displayed. Note • Enter the desired number of image and press the [Enter] key on the keyboard.
When the mouse button is released, the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed. [LAST] button The last image will be displayed. Browse [Start] button The selected image will be downloaded onto the PC.
7.2 Download the images (When “H.264(1)” or “H. 264(2)” is selected for “Recording format” of the SD memory card) IMPORTANT • Depending on the network environment, download of video data may fail. To play back video data recorded on the SD memory card, download the desired data, and save the data on the PC.
2. Select the image to be downloaded, and then click the [OK] button. → Image saved at the clicked time and date will be downloaded. Note • When the [Cancel] button is clicked in the process of the download, the download will be canceled. In this case, video data already downloaded before clicking the [Cancel] button will be saved on the PC.
8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.
9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 144 for how to configure the access level.
→ The setup menu will be displayed. Refer to page 55 for further information about this menu. 52 Operating Instructions 9 Display the setup menu from a PC.
9.2 How to operate the setup menu A B Menu buttons Setup page 1. Click the desired button in the frame on the left of the window to display the respective setup menu.
The edited settings in field A will not be applied unless the [Set] button ( B ) below field ( A ) is clicked. In the same manner as above, click the [Set] button ( D ) below field C when completing the setting items in field C .
9.3 About the setup menu window A B C D F G H I J E K L M N [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings relating to the SD memory card can be configured on the “Basic” page.
[Network] button Displays the “Network” page. The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network Management Protocol) and the FTP (File Transfer Protocol) periodic transmission can be configured on the “Network” page.
10 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has 3 tabs; the [Basic] tab, the [SD memory card] tab, and the [Log] tab.
• Available range: 01/01/2010 00:00:00 - 31/12/2035 23:59:59 IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. ( ® page 151) [Time display format] Select the time display format from “24h”, “12h” and “Off”.
! " # $ % & ' ( ) * + , - . / : ; = ? • Default: None (blank) [OSD] - [Position] Select the position where the time and date and a character string to be displayed on the image of the “Live” page. • Upper left: The above information will be displayed at the upper left corner of the main area on the “Live” page.
[Alarm status update mode] Select an interval of the camera status notification from the following. When the status of the camera changes, the alarm occurrence indication button, the [AUX] button or the SD saving status indicator will be displayed to notify of the camera status.
10.2 Configure the settings relating to the SD memory card [SD memory card] Click the [SD memory card] tab on the “Basic” page. ( ® page 51, page 53) IMPORTANT • When “VGA Quad streams [4:3]” is selected for “Image capture mode”, SD memory cards cannot be used.
IMPORTANT • Select “Not use” when operating without an SD memory card. • Before removing the SD memory card from the camera, it is necessary to select “Not use” first. The recorded data may be corrupted if the SD memory card is removed when “Use” is selected.
read from the settings in “H.264(1)” or “H.264(2)”. When “2s”, “3s”, “4s” or “5s” is selected for “Refresh interval” of “H.264(1)” or “H.264(2)”, “Refresh interval” for “H.264 recording” will be set to “1s” after changing “Recording format” to “H.
• Off: Stops saving images on the SD memory card when the SD memory card becomes full. • Default: Off Note • The overwrite setting will be as follows according to the “Save trigger” setting. • FTP error: Will not be overwritten. • Alarm input: Will be overwritten.
Image capture mode type Image capture mode Recording format Image capture size 1 Monitor (Max. 30 fps) 2M Panorama [16:9] JPEG 1920x1080 640x360 320x180 2M Double Panorama [16:9] 1M Panorama [16:9] 1280x720 640x360 320x180 1M Double Panorama [16:9] 1.
Note • When “FTP error” is selected for “Save trigger”, images will be saved with the image capture size selected on the [FTP img. trans.] tab of the “Network” page. • When “H.264(1)” or “H.264(2)” is selected for “Recording format”, select the image capture size for “H.
Image capture mode type Image capture mode Recording format Image capture size 2 Monitor (Max. 15 fps) Panorama + Quad PTZ H.264(1) H.264(2) H.264(1): 1920x1080 640x360 320x180 Panorama + Single PTZ * Panorama for H. 264(1) images, and Quad PTZ or Single PTZ for H.
[Image quality] Select the quality for H.264 images to be recorded from the following. Low(Motion priority)/ Normal/ Fine(Image quality priority) • Default: Normal Note • When “Constant bit rate” is selected for “Recording priority”, this setting is available.
• When an SD memory card is formatted while another user is in operation, the operation will be canceled. • It is impossible to access the SD memory card during the process of formatting. • All data saved on the SD memory card will be deleted when the SD memory card is formatted.
10.3 Access copy images saved on the SD memory card onto the PC [SD memory card images] Click the [SD memory card] tab on the “Basic” page. ( ® page 51, page 53) The following are descriptions of how to copy images saved on the SD memory card onto the PC.
Possible number of JPEG images that can be saved on the SD memory card (as indications) IMPORTANT • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card. Numbers will differ according to photographic subject to be saved.
Image capture size: 1920x1080 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 89,600 115,200 147,200 160,000 192,000 32 GB 44,800 57,600 73,600 80,000 96,000 16 GB 22,400 28,8.
Image capture size: 1280x960 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 128,000 160,000 192,000 224,000 256,000 32 GB 64,000 80,000 96,000 112,000 128,000 16 GB 32,000 40.
Image capture size: 1280x720 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 135,600 204,800 256,000 281,600 332,800 32 GB 76,800 102,400 128,000 140,800 166,400 16 GB 38,400 .
Image capture size: VGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 320,000 448,000 512,000 576,000 640,000 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,.
Image capture size: 640x360 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 384,000 563,200 665,600 716,800 819,200 32 GB 192,000 281,600 332,800 358,400 409,600 16 GB 96,000 .
Image capture size: QVGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 768,000 832,000 864,000 896,000 960,000 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 20.
Image capture size: 320x180 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 921,600 1,049,600 1,126,400 1,152,000 1,228,800 32 GB 460,800 524,800 563,200 576,000 614,400 16 GB.
10.4 Configure the settings relating to the logs [Log] Click the [Log] tab on the “Basic” page. ( ® page 51, page 53) The settings relating to the log list can be configured in this section. IMPORTANT • When “VGA Quad streams [4:3]” is selected for “Image capture mode”, log lists cannot be used.
Note • When “Recording format” is set to “H.264(1)” or “H.264(2)”, “Save logs” is set to “On” or “Off” depending on the setting of “Save trigger”. • Schedule saving is available only when “H.264(1)” or “H.264(2)” is selected for “Recording format”.
10.4.1 How the logs and images are saved depending on the settings for “Alarm” [Log] tab [SD memory card] tab Logs and associated images Alarm: Save logs SD memory card Save trigger On Use Alarm input • Logs: Up to 5,000 logs will be kept.
10.4.2 How the logs and images are saved depending on the settings for “Manual/Schedule” [Log] tab [SD memory card] tab Logs and associated images Manual/ Schedule: Save logs SD memory card Save trigger Overwrite On Use Manual/ Schedule On • Logs: Up to 5,000 logs will be kept.
[Log] tab [SD memory card] tab Logs and associated images Manual/ Schedule: Save logs SD memory card Save trigger Overwrite Off Use Manual/ Schedule On • Logs: Will not be saved. • Images: Will be saved. When the remaining capacity of the SD memory card becomes insufficient, the older images will be overwritten by the newer images.
10.4.3 How the logs and images are saved depending on the settings for “FTP error” [Log] tab [SD memory card] tab Logs and associated images FTP error: Save logs SD memory card Save trigger On Use FTP error • Logs: Up to 5,000 logs will be kept.
11 Configure the settings relating to images and audio [Image/Audio] The image setting, JPEG and H.264 image settings, and settings relating to image quality, audio, etc. can be configured on this page. The “Image/Audio” page has 4 tabs; the [JPEG/H.
• The preset position must be configured again when the mounting position of “Image capture mode” is changed (such as when changing from “<Ceiling>” to “<Wall>”). ( ® page 109) Note • When “<Ceiling>” is selected for “Image capture mode” (2M Double Panorama [16:9]/ 1M Double Panorama [16:9]/ 1.
11.2 Configure the settings relating to JPEG images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. ( ® page 51, page 53) IMPORTANT • When “VGA Quad streams [4:3]” is selected for “Image capture mode”, JPEG images cannot be set.
Image capture mode type Image capture mode Image capture size 1 Monitor (Max. 30 fps) 2M Panorama [16:9] Panorama/1920x1080 Panorama/640x360 Panorama/320x180 1M Panorama [16:9] Panorama/1280x720 Panor.
Image capture mode type Image capture mode Image capture size 3M Fisheye (Max. 15 fps) 3M Fisheye [4:3] Fisheye/2048x1536 • Default: Double Panorama/1920x1080 [Image quality setting] Select the image quality of JPEG images for each image capture size.
11.3 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. ( ® page 51, page 53) 90 Operating Instructions 11 Configure the settings r.
Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc. in this section.
H.264(1)/H.264(2) [H.264 transmission] Select “On” or “Off” to determine whether or not to transmit H.264 images. When “VGA Quad streams [4:3]” is selected for “Image capture mode”, “H.264 transmission” is always set to “On” and these selections cannot be selected.
Image capture mode type Image capture mode Image capture size 1 Monitor (Max. 30 fps) 2M Panorama [16:9] Panorama/1920x1080 *1 Panorama/640x360 Panorama/320x180 1M Panorama [16:9] Panorama/1280x720 *1.
Image capture mode type Image capture mode Image capture size 2 Monitor (Max. 15 fps) H.264(1) H.264(2) Panorama + Quad PTZ Panorama/1920x1080 Quad PTZ/1280x960 Panorama/640x360 Quad PTZ/VGA Panorama/.
[Max bit rate (per client)*] Select a H.264 bit rate per a client from the following. When “Best effort” is selected for “Transmission priority”, set the maximum and minimum bit rates.
When “VGA Quad streams [4:3]” is selected for “Image capture mode”, unicast port numbers can be set for each image (“Ch1” - “Ch4”). • Available port number: 1024 - 50000 (Only even numbers are available.) • Default: – H.264(1): 32004 – H.
[Smoother live video display on the browser (buffering)] Perform settings to display camera images on the viewer software. • On: Images are temporarily stored on the computer and are displayed smoother. • Off: Images are displayed in real-time and are not stored on the computer.
11.4 Configure the settings relating to the camera operations [Cam. Function] Click the [Cam. Function] tab on the “Image/Audio” page. ( ® page 51, page 53) Configure the settings relating to camera operations. IMPORTANT • This function is available when a “Image capture mode” setting containing Single PTZ or Quad PTZ is selected.
[Self return time] Select a waiting time (amount of time until the camera starts the selected operation after the end of the manual operations) from the following.
11.5 Configure the settings relating to image adjust, preset positions, privacy zone, and VIQS [Image/ Position] Click the [Image/Position] tab on the “Image/Audio” page. ( ® page 51, page 53) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.
Image adjust Preset position Privacy zone VIQS 2M Double Panorama [16:9] ü ü *1 ü ü 1M Double Panorama [16:9] ü ü *1 ü ü 1.3M Fisheye [4:3] ü ü *1 ü ü 1.
Note • A fisheye image is displayed when a setting other than “2M Panorama [16:9] ”, “2M Double Panorama [16:9]”, “1M Panorama [16:9]”, or “1M Double Panorama [16:9]” is selected for “Image capture mode”. [Super Dynamic(SD)] Select “On” or “Off” to determine whether or not to activate the super dynamic function.
Note • When the following are observed depending on the light condition, select “Off” for “Super Dynamic(SD)”. – When flickering appears or the color changes on the screen – When noise a.
Note • When “On” is selected for “Super Dynamic(SD)”, “Adaptive black stretch” is unavailable. [Back light compensation (BLC)] Select “On” or “Off” to determine whether or not to activate the back light compensation (BLC) function.
Note • When “Max.16/30s” is selected, for example, sensitivity will automatically be increased up to x16. • When “Off” is selected for “AGC”, this setting is unavailable. [Day & Night(electrical)] Select switching between the color mode and the black & white mode from the following.
When the cursor is moved in the “+” direction, the colors will become thicker. When the cursor is moved in the “-” direction, the colors will be thinner. Click the [Reset] button to reset the color to the default. • Default: 128 [Aperture level] Adjust the aperture level (outline compensation).
1. Display the “Image adjust” setup menu. ( ® page 100) Operating Instructions 107 11 Configure the settings relating to images and audio [Image/Audio].
2. Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image/Position] tab will be divided into 48 (6x8) or 32 (4x8). 3. Click the divided areas to be masked. → The clicked areas will be masked and will become white.
Note • When the [Reset] button is clicked, masking for all the masked areas will be canceled. 11.5.3 Configure the preset positions (Preset position setup menu) Click the [Setup>>] button of “Preset position” on the [Image/Position] tab of the “Image/Audio” page ( ® page 100).
Register the preset positions 1. Select a preset position number. → The selected preset position number will be displayed in the “Position No” area. When the selected number has already been registered, the camera will move to the selected preset position.
IMPORTANT • VMD is deactivated while the initial position setup menu is displayed. Close the initial position setup menu after completing the settings. • If the initial position setting of panorama, double panorama, or fisheye images is changed when the following areas are configured, the areas must be configured again.
Note • Up and down adjustments with the and buttons are based on panorama being in its initial state. For example, if you use the and buttons after adjusting the display position 90° the left or right, the display will be adjusted to left or right.
For Quad stream images [Stream No.] Select a stream number to adjust its image position. When you click a position on the image, the clicked position becomes the center of the screen. [Set] button Saves the adjusted screen position. Set the initial position using the following steps.
For Fisheye images [Position adjust] buttons • : Makes fine adjustments to the display position in a counterclockwise direction. • : Makes fine adjustments to the display position in a clockwise direction. [Set] button Saves the adjusted screen position.
11.5.5 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image/Position] tab of the “Image/Audio” page. ( ® page 100) When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed.
IMPORTANT • Configure the privacy zone again if the setting for “Image capture mode” of the [JPEG/H.264] tab or “Upside-down” of the [Basic] tab is changed after the privacy zone has been configured.
11.5.6 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image/Position] tab of the “Image/Audio” page. ( ® page 100) VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area.
[VIQS] - [H.264(2)] Select “On” or “Off” to determine whether or not to activate the VIQS function for the transmitted (H.264(2)) images. • Default: Off IMPORTANT • Configure VIQS again if the setting for “Image capture mode” of the [JPEG/H.
11.5.7 Configure the VIQS area The VIQS area is specified by following the steps below. 1. Drag the mouse on the screen to specify the area (up to 2 areas). → The specified area is set to area “1(White)”, and the outline is displayed. The areas are set in the area number order from number 1.
11.6 Configure the settings relating to audio [ Audio] Click the [Audio] tab on the “Image/Audio” page. ( ® page 51, page 53) The settings relating to audio can be configured on this page. Note • Images and audio will not be synchronized. Therefore, images and audio may not always match.
“Mic select” can only be configured when “Mic input”, “Interactive(Half-duplex)”, or “Interactive(Full-duplex)” is selected for “Audio transmission/reception”. • Internal: The camera’s built-in mic is used. • External: Uses the audio inputted from the mic or the line input terminal.
[Audio output interval (PC to Camera)] Select an interval for audio transmission from the following. 160ms/ 320ms/ 640ms/ 1280ms • Default: 640ms Note • When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected, audio interruption may be diminished even though the delay time will be longer.
12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. ( ® page 51, page 53) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen.
Example of entry: – Example when entering an IPv4 address: http://192.168.0.10:8080 – Example when entering an IPv6 address: http://[2001:db8:0:0:0:0:0:1]:8080 To access the cameras using the HTTPS protocol, enter as follows: Example of entry: https://192.
13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the VMD area settings, and the alarm occurrence notification can be configured on this page. The “Alarm” page has 3 tabs; the [Alarm] tab, the [VMD area] tab and the [Notification] tab.
[Terminal 3] Determine how to use terminal 3. • Off: Not used. • Alarm input: Receives alarms. When “Alarm input” is selected, a pull-down menu for “Close” and “Open” is displayed. – Close: An alarm is detected when the terminal status is changed to “Close”.
• When “Alarm input” or “Manual” is selected for “Save trigger” on the [SD memory card] tab, images will not be transmitted to the FTP server even when an alarm is detected.
1pic/ 2pics/ 3pics/ 4pics/ 5pics/ 6pics/ 7pics/ 8pics/ 9pics/ 10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/ 300pics/ 500pics/ 1000pics/ 2000pics/ 3000pics • Default: 100pics • Recording duration Approximate time to be taken to save the set “Number of images ” with the set “Transmission interval” will be displayed.
Image capture mode type Image capture mode Image capture size 2 Monitor (Max. 15 fps) Panorama + Quad PTZ • When Panorama is selected for “Image capture size” on “"Live" page (Initia.
• Default: Off [Image quality upon alarm detection] Image quality can be changed upon an alarm occurrence. Select the image quality from the following. 0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low • Default: 5 Normal 13.3 Configure the settings relating to H.
13.4 Configure the settings relating to the alarm output terminal [Alarm] Click the [Alarm] tab on the “Alarm” page. ( ® page 51, page 53) The settings relating to the alarm output terminal can be configured in this section.
13.5 Change the AUX name [Alarm] Click the [Alarm] tab on the “Alarm” page. ( ® page 51, page 53) The names of “AUX”, “Open” and “Close” on the “Live” page can be changed. AUX title [AUX (Up to 10 characters)] Enter the name for “AUX” on the “Live” page.
• The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not responsible for any accidents or damages occurring in case. • When there is the same type of movement in different image capture positions, due to the characteristics of fisheye lenses, the motion detection results may differ.
[Detection area] Adjust the size of the VMD area using the slider. The smaller the selected value is, the higher the sensitivity of VMD area becomes. The current value (1-10) will be displayed on the right of the slider. • Default: 1 [Detection sensitivity] Adjust the sensitivity of motion detection in the VMD area using the slider.
1. Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors.
13.7 Configuration of the settings relating to the E-mail notification [Notification] Click the [Notification] tab on the “Alarm” page. ( ® page 51, page 53) The settings relating to the alarm E-mail can be configured. It is necessary to configure the settings of the E-mail server to perform the E-mail notification.
Note • The settings for “Image capture size” of the “Alarm image” section on the [Alarm] tab ( ® page 126) will be applied to the size of the image to be attached. • When “3M Fisheye [4:3]” or “VGA Quad streams [4:3]” is selected for “Image capture mode”, images cannot be attached.
The settings relating to Panasonic alarm protocol can be configured in this section. Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.
[Additional alarm area data(VMD)] Determine whether or not to send notifications for VMD alarm detection area numbers with the Panasonic alarm protocol by selecting On/Off. • Default: Off [Destination port] Select a destination port for the Panasonic alarm protocol from the following.
14 Configure the setting relating to the image recognition [Advanced func.] The setting relating to the XML notification and the face detection can be configure on the “Advanced func.” page. The “Advanced func.” page has 2 tabs; the [XML notification] tab and the [Face detection] tab.
• Default: Off [Notification data] Select the type of data notification. One of the selections must be set. • Face data Detection info.(Original)/Detection info.(Advanced) Default: Detection info.(Original) [Notification interval] Select the notification interval.
14.2 Configuration of the settings relating to the face detection [Face detection] Click the [Face detection] tab on the “Advanced func.” page. The settings relating to displaying the frame to be used for the face detection and the settings relating to the face detection information attached to images can be configured.
Note • Face detection information is not added to the Quad PTZ and Single PTZ when the “Image capture mode” type is 2 Monitor (Max. 15 fps). Operating Instructions 143 14 Configure the setting relating to the image recognition [Advanced func.
15 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.
Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. • For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported. (As of September, 2012) [User name] Enter a user name.
The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. • Default: Off [IP address] Enter the IP address of the PC to be allowed to access the camera.
Note • When “3M Fisheye [4:3]” or “VGA Quad streams [4:3]” is selected for “Image capture mode”, the “System” setting is unavailable. Priority stream [Activation] Select “On” or “Off” to determine whether or not to use the priority stream.
• When “Best effort” is selected for “Transmission priority” of “H.264”, bit rate will vary between the maximum and minimum rates while images are being transmitted. [Refresh interval*] Select the refresh interval from the following. This setting is validated only when “JPEG” is selected for “Stream type”.
16 Configure the settings of the servers [Server] The settings relating to the E-mail server, the FTP server and the NTP server can be configured on this page.
IMPORTANT • When entering the host name for “SMTP server address” or “POP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. ( ® page 154) [Authentication] • Type Select the authentication method to send E-mails from the following.
[FTP server address] Enter the IP address or the host name of the FTP server. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).
IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670 [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server. • Default: 1h [Time zone] Select a time zone corresponding to the location where the camera is in use.
17 Configuring the network settings [Network] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on the “Network” page. The “Network” page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img.
IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function.
• Default: Auto(Advanced) Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255. [IP address(IPv4)] When not using the DHCP function, enter the IP address of the camera.
Note • When connecting to the manually configured IPv6 address beyond the router, use an IPv6 compatible router and turn on the automatic IPv6 address assignment function. In this case, it is necessary to configure IPv6 address including prefix information provided from the IPv6 compatible router.
When the MSS is restricted in the network line in use, select “Limited(1024byte)” or “Limited(1280byte)”. Refer to the network administrator for further information about the MSS in the network line. • Default: Unlimited(1460byte) UPnP This camera support UPnP (Universal Plug and Play).
HTTPS It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function. Refer to page 162 for how to configure the HTTPS settings. [CRT key generate] CRT key (SSL encryption key) used for the HTTPS protocol is generated.
The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 554, 995, 10669, 10670, 59000-61000 Note • The camera will restart after the connection setting is changed.
• The port forwarding function changes a global IP address to a private IP address, and “Static IP masquerade” and “Network Address Translation (NAT)” have this function.
17.2 Configure the HTTPS settings Click the [Network] tab on the “Network” page. ( ® page 51, page 53) The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page. The HTTPS settings will be configured in the following procedure.
Note • To use the server certificate, you need to apply for the approval and the issue of server certificate by CA. • Either of the self-signed certificate or the server certificate is available. If both of them are installed, the server certificate will be used prior to the self-signed certificate.
key. When the [ Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 17.2.2 Generation of the self-signed certificate (security certificate) IMPORTANT • If the CRT key is not generated, it is impossible to generate the self-signed certificate.
Item Description Available number of characters [Organizational Unit] Enter the unit name of the organization. (Omission is OK.) 64 characters [CRT key] Displays the key size and generation time & date of the current key.
• When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted. • When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate.
Item Description Available number of characters [CRT key] Displays the key size and generation time & date of the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered.
• When the [Confirm] button is clicked, the registered information of the installed server certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) • When the [Delete] button is clicked, the installed server certificate will be deleted.
• When using the server certificate: In advance, install the root certificate and intermediate certificate on the browser in use. Follow the instructions of CA for how to obtain and install these certificates. • When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images may be lower.
• When the camera access is open to the Internet, enter the address name or host name to access via the Internet for “Common Name”. In this case, the security alert window will be displayed each time the camera is locally accessed, even if the security certificate is installed.
3. Click “Certificate Error” over the URL, and click “View certificates”. Operating Instructions 171 17 Configuring the network settings [Network].
4. Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ® click [Run as Administrator].
5. Click “Next” displayed on “Certificate Import Wizard”. 6. Select “Place all certificates in the following store”, and click “Browse...
7. Select “Trusted Root Certificate Authorities”, and click “OK”. 8. Click “Next”. 174 Operating Instructions 17 Configuring the network settings [Network].
9. Click “Finish”. 10. Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed.
11. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. OS: Windows XP, Web browser: When using Internet Explorer 6 1. Access the camera using the HTTPS protocol. 2. Click “View Certificate”.
3. Click “Install Certificate...”. 4. Click “Next” according to the procedures displayed on the displayed on “Certificate Import Wizard”. Operating Instructions 177 17 Configuring the netw.
5. Click “Finish”. 178 Operating Instructions 17 Configuring the network settings [Network].
6. When the security alert window is displayed, click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. 7. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed.
It is possible to configure the settings for the “Viewnetcam.com” or Dynamic DNS Update (RFC2136 compliant). In most of the DNS services offered by providers, global addresses are not static but dynamic. Therefore, access to the camera via an old global address may be invalidated after a certain period of time.
Global address is obtained via the URL (domain name). By entering the URL (including the domain name) on the web browser when accessing the camera via the Internet, the DNS server identifies the registered global address of router (or camera).
[Access interval] Select the interval to access the “Viewnetcam.com” service server to check the IP address and the host name from the following. 10min/ 20min/ 30min/ 40min/ 50min/ 1h • Default: 1h [Global IP Address Notification Method] Typically [Global IP Address Notification Method] should be set to “Normal”.
The URL set at the time of registration can be used for camera access. However, this URL is unavailable when accessing the camera from the PC connected to the same network (LAN). Note • When the registration for the “Viewnetcam.com” service is completed, the URL registered for “Personal(Camera) URL” is displayed.
Enter in the form of “(host name). (domain name)”. • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). • Default: None (blank) Note • Refer to the network administrator for further information about the available host names.
The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera by connecting to the SNMP manager. When using the SNMP function, contact the network administrator. [Community] Enter the community name to be monitored.
• Depending on the network line speed or the network traffic, images may not be transmitted at the exact designated interval or period. • Select “FTP error” for “Save trigger” on the [SD memory card] tab when using the FTP periodic transmission function.
• Name w/o time&date: File name will be the characters entered for “File name” only. When “Name w/o time&date” is selected, the file will be overwritten each time a file is newly transmitted.
17.7 Configure the schedule settings of the FTP periodic image transmission [FTP img. trans.] Click the [FTP img. trans.] tab on the “Network” page. ( ® page 51, page 53) The schedule settings of the FTP periodic image transmission can be configured in this section.
3. Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window. 17.7.2 How to delete the set schedule 1.
2. Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. 190 Operating Instructions 17 Configuring the network settings [Network].
18 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Alarm input will be received only in the specified schedule.) • VMD permission (Video motion detection will be active only in the specified schedule.
Note • When “VGA Quad streams [4:3]” is selected for “Image capture mode”, schedules cannot be set. 1. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule.
• VMD permission: The video motion detection (VMD) function will be active during the period of the schedule. • Access permission: Users whose access level is set to 2 and 3 on the “User auth.” tab ( ® page 144) can access the camera only in the period of schedule.
19 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has 4 tabs; the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default reset] tab.
19.2 Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the “Maintenance” page. ( ® page 51, page 53) The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade.
IMPORTANT • After completing the upgrade, delete temporary internet files. ( ® page 210) • Upgrade the firmware using a PC in the same subnet as the unit. • Follow the instructions from the dealer when upgrading the firmware. • When upgrading the application software, use the designated file (extension: img) for the firmware upgrade.
[UPnP] • Port number(HTTP), Port number(HTTPS): The port number that is set for UPnP port forwarding will be displayed. • Status: The port forwarding status will be displayed. • Router global address: The global address of router will be displayed.
Note • To initialize the network settings ( ® page 154), turn off the power of the camera, then turn on the power again while holding down the INITIAL SET button on the unit, and keep the INITIAL SET button held down for about 5 seconds. Wait about 3 minutes after releasing the button.
20 About function restrictions 20.1 Function restrictions when “VGA Quad streams [4:3]” is selected When “VGA Quad streams [4:3]” is selected for “Image capture mode”, the functions are restricted as follows. Functions Restrictions Multi-screen Unavailable Cellular phone The “Live” page cannot be accessed.
Functions Restrictions Cellular phone The “Live” page cannot be accessed. Mobile terminal The “Live” page cannot be accessed. H.264 functions H.264(2) is unavailable. Alarm functions Alarm images cannot be sent. E-mail notification “Alarm image attachment” is unavailable.
21 Using the CD-ROM 21.1 About the CD launcher By inserting the provided CD-ROM into the CD-ROM drive of your PC, the CD launcher is automatically started and the license agreement is displayed. Read the agreement and select “I accept the terms in the license agreement”, and then click “OK”.
21.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP Setting Software” installation window. Confirm the following settings before starting the installation.
21.3 Installing the manuals On the CD launcher window, click the [Install] button next to [Manual] to display the Manual installation window. Confirm the following settings before starting the installation. A D E C B Select which manuals to install. The camera models that the manuals support are displayed in B “Model List”.
21.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” It is possible to perform the network settings of the camera using the “IP Setting Software” on the provided CD-ROM. When using multiple cameras, it is necessary to configure the network settings of each camera independently.
• The information displayed can be sorted by clicking the title of each displayed item. • When the [Network Settings] button is clicked, the “Network Settings” screen is displayed and network settings can be changed. For further information, refer to page 205.
22 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly. Failed to find the POP3 server.
Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.
Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. • The NTP server may be down.
Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm protocol notification error Failed to find destination of notification. • The IP address of the destination of notification may be incorrect.
23 Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Symptom Cause/solution Reference pages Cannot access from the web browser.
Symptom Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera.
Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function.
Symptom Cause/solution Reference pages • Are you accessing another camera in the same local network via a proxy server? Configure the web browser to not use the proxy server.
Symptom Cause/solution Reference pages User registration for the “Viewnetcam.com” service fails. • Is the registered E-mail address correct? When an E-mail with the “Viewnetcam.com” website link is not received, the registered E-mail address may be incorrect.
Symptom Cause/solution Reference pages No image is displayed. / Older images or logs are displayed. • When [Every time I visit the webpage] is not selected for [Check for newer versions of stored pages:] in the [Temporary Internet Files] section, images sometimes may not be displayed on the “Live” page.
Symptom Cause/solution Reference pages Images cannot be saved on the SD memory card. Failed to write/read data on the SD memory card. • Is the SD memory card inserted correctly? Check if the SD memory card is inserted correctly. Installation Guide • Is the SD memory card formatted? Format the SD memory card.
Symptom Cause/solution Reference pages Cannot download the log list. • Download of files using Internet Explorer may be disabled. Click “Internet Options...” on the [Tools] menu of Internet Explorer, and [Security] tab. Then, click the [Custom Level.
Symptom Cause/solution Reference pages When displaying H.264 images on two or more web browser windows, images from two or more cameras are displayed in sequence on a single browser window. • This may occur due to the display adapter and driver combination.
Information Bar Depending on the OS installed on the PC, the following may occur. Follow the instructions below when the following has occurred. By performing the following solutions, other applications may not be affected. When using Internet Explorer 9.
Symptom Cause/solution Reference pages The following message is displayed on the information bar. “This webpage wants to install the following add-on: `nwcv4Ssetup.exe' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer 9) • Select [Install].
24 Directory structure of drive B Drive B FTP ALARM 1 20101 1 20102 File name.01 0123 1 20101 12.01 1 20101 12.02 LOCAL PULL File name.01 1 20101 12.01 1 20101 12.
222 Operating Instructions Notes.
Operating Instructions 223 Notes.
For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www .panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic W ay , Secaucus, New Jersey 07094 U.S.
Een belangrijk punt na aankoop van elk apparaat Panasonic WV-SF438E (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Panasonic WV-SF438E heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Panasonic WV-SF438E vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Panasonic WV-SF438E leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Panasonic WV-SF438E krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Panasonic WV-SF438E bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Panasonic WV-SF438E kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Panasonic WV-SF438E . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.