Gebruiksaanwijzing /service van het product WV-SP508E van de fabrikant Panasonic
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Operating Instructions Network Camera Model No. WV-SW550 Series WV-SP500 Series WV-SF540 Series WV-SF530 Series WV -SW559 WV -SP509 (Lens is optional for WV -SP509.
Preface About the user manuals There are 2 sets of operating instructions for the WV-SW559, WV-SW559PJ, WV-SW558, WV-SP509, WV-SP508, WV-SF549, WV-SF548, WV-SF539, WV-SF538 (P model), WV-SW559E, WV-SW558E, WV-SP509E, WV-SP508E, WV-SF549E, WV-SF548E, WV-SF539E, WV-SF538E (E model) as follows.
Universal Plug and Play is described as UPnP™. Viewer software It is necessary to install the viewer software “Network Camera View 4S” (ActiveX ® ) to display images on a PC.
Table of Contents 1 Monitor images on a PC .. ........................................................................8 1.1 Monitor images from a single camera .. ...........................................................................8 1.2 About the “Live” page .
10.3 Access copy images saved on the SD memory card onto the PC [SD memory card images] (WV-SW559/WV-SP509/WV-SF549/WV-SF539) .. ............................................ 65 10.4 Configure the settings relating to the logs [Log] (WV-SW559/WV-SP509/WV-SF549/ WV-SF539) .
16 Configure the settings relating to the authentication [User mng.] .. ................................................................................................... 138 16.1 Configure the settings relating to the user authentication [User auth.
24 Directory structure of drive B (WV-SW559/WV-SP509/WV-SF549/ WV-SF539) .. ...........................................................................
1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera 1. Start up the web browser. 2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser.
3. Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 11 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.
– When “2 mega pixel [16:9]” / “1.3 mega pixel [16:9]” / “1.3 mega pixel [4:3]” is selected for “Image capture mode”: max. 30fps – When “3 mega pixel [4:3]” is selected for “Image capture mode”: max.
1.2 About the “Live” page O P S Q R N A B D E F C G H I V U T L M J K [select language] pull-down-menu The camera ’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. ( ® page 52) [Setup] button *1 Displays the setup menu.
• [640x360] button: The letters “640x360” will turn green and images in the main area will be displayed in 640 x 360 (pixels). • [320x180] button: The letters “320x180” will turn green and images in the main area will be displayed in 320 x 180 (pixels).
• [Open] button: The letters “Open” on the button will turn green and the status of the AUX connector will be open. • [Close] button: The letters “Close” on the button will turn green and the status of the AUX connector will be closed. [Rec.
When this button is clicked, the button will turn into the button and audio from the PC will not be heard. Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor .
By matching the settings of the [Compression] and [Stream] buttons on the “Live” page to the “Cropping” settings (“H.264”, “JPEG(VGA)/JPEG(640x360)”, or “JPEG(QVGA)/JPEG(320x180)”) configured on the [JPEG/H.264] tab, cropping images will be displayed on the [Cropping] display of the “Live” page and the main area.
A B C A B C Note • The cropping function can be used only when “2 mega pixel [16:9]”, “1.3 mega pixel [16:9]”, or “1.3 mega pixel [4:3]” is selected for “Image capture mode”. 1.4 Monitor picture in picture images By using the picture in picture function, a cropping image or an alarm image can be added to an image and transmitted.
1.5 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance.
Click a camera title. Live images from the camera corresponding to the clicked camera title will be displayed on the “Live” page of the newly opened window.
2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone.
1. Access to “http://IP address/mobile” *1 or “http://Host name registered in the DDNS server/mobile” using a cellular phone. → Images from the camera will be displayed. B C D A Functions Outline of functions A Manual Refresh/ Auto Refresh Press the dial key “5” or the [ Manual Refresh] button to refresh the camera images.
Functions Outline of functions C Image quality control It is possible to change the image quality between “Quality1” and “Quality2”. ( ® page 81) D AUX control *2 Controls the AUX terminal. These buttons will be displayed only when “AUX output” is selected for “Terminal 3” on the setup menu.
• When “3 mega pixel [4:3]” is selected for “Image capture mode”, images cannot be monitored on a mobile terminal. Select “2 mega pixel [16:9]”, “1.3 mega pixel [16:9]”, or “1.3 mega pixel [4:3]” for “Image capture mode” to monitor images.
2. Click the button of the function that you want to operate. A B Resolution control AUX control Each function is explained below. Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons.
AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the and buttons. This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu.
Note • You can change the image size displayed on the mobile terminal by accessing the following addresses. – Large display: http://IP address/cam/dl – Medium display: http://IP address/cam/dm .
• Depending on the mobile terminal in use or its contract plan, it may be impossible to access. *1 IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address.
3 Record images on the SD memory card manually (WV-SW559/WV-SP509/WV-SF549/ WV-SF539) Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu.
Note • Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card] tab and logging in from the user authentication window ( ® page 65). The destination to save image data is a fixed directory on Drive B. Refer to “Directory structure of drive B” ( ® page 212).
4 Action at an alarm occurrence The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur. 4.1 Alarm type • Terminal alarm: When connecting an alarm device such as a sensor to the alarm input terminal of the camera, the alarm action will be performed when the connected alarm device is activated.
Notify of alarm occurrences by E-mail Alarm E-mail (alarm occurrence notification) can be sent at an alarm occurrence to the E-mail addresses registered in advance. Up to 4 addresses can be registered as recipients of the alarm E-mail. An alarm image (still picture) can be sent with the alarm E-mail as an attached file.
5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available.
5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function (WV-SW559/WV-SP509/ WV-SF549/WV-SF539) Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card.
6 Display the log list (WV-SW559/WV-SP509/ WV-SF549/WV-SF539) The history of various logs will be displayed in list form. The display format varies depending on the “Recording format” of the SD memory card.
2. Click the [List] button. → The log list will be displayed in a newly opened window (log list window). A Number of the listed logs IMPORTANT • Only a single user can operate the log list window.
About the log list window Number of the listed logs Total number of the logs of the selected log type and a number of the log being displayed on the top of the log list will be displayed. Note • Enter the desired log number and press the [Enter] key on the keyboard.
• COM: Alarm by command alarm [SD memory card] Available capacity and the original capacity of the SD memory card will be displayed. The displayed descriptions are the same descriptions displayed as “Remaining capacity” on the [SD memory card] tab.
1. Display the “Live” page. 2. Click the [List] button. → The log list will be displayed in a newly opened window (log list window). A B C E D IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window.
Time Displays the time period of the data recorded on the SD memory card. Log Select a log type to display on the log list. • All: All logs will be displayed. • Select: Only the logs of the selected log type will be displayed. – Alarm log: The log when an alarm is detected will be displayed.
• [SD memory card]: Available capacity and the original capacity of the SD memory card will be displayed. • [Delete] button: Click this button to delete the currently displayed log list. When using the SD memory card, images associated with the log list will also be deleted.
7 Playback of images on the SD memory card (WV-SW559/WV-SP509/WV-SF549/WV-SF539) When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.
When the [PLAY] button or the [REV PLAY] button is clicked during fast reverse playback, playback speed will return to the normal playback speed. [REV PLAY] button Images will be played in reverse sequential order. [PLAY] button When this button is clicked, images will be played in sequential order.
Select the image to be downloaded, and then click the [OK] button. • All: All images saved at the selected time and date will be downloaded. • Current image: Only the currently displayed image will be downloaded. • Download range: Images in the designated range of number of images will be downloaded.
7.2 When “H.264(1)” or “H.264(2)” is selected for “Recording format” of the SD memory card IMPORTANT • Depending on the network environment, download of video data may fail. [PAUSE] button Playback will be paused when this button is clicked during playback.
[Time] Time and date when each log has been recorded will be displayed. [Duration] Displays the period of time that the data has been recorded on the SD memory card. [Event] The event type will be displayed. • ALM: Log by “Alarm” • MN/SC: Log by “Manual/Schedule” Browse [Start] button The selected image will be downloaded onto the PC.
8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.
9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 138 for how to configure the access level.
→ The setup menu will be displayed. Refer to page 50 for further information about this menu. Operating Instructions 47 9 Display the setup menu from a PC.
9.2 How to operate the setup menu AB Menu buttons Setup page 1. Click the desired button in the frame on the left of the window to display the respective setup menu.
When completing the setting items in field A , click the [Set] button ( B ) below field ( A ). The edited settings in field A will not be applied unless the [Set] button ( B ) below field ( A ) is clicked. In the same manner as above, click the [Set] button ( D ) below field C when completing the setting items in field C .
9.3 About the setup menu window A B C D F G H I J E K L N O M [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page.
[Advanced view] button Displays the “Advanced view” page. The settings relating to cropping and picture in picture (PiP) can be configured on the “Advanced view”.
10 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page.
IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. ( ® page 145) [Time display format] Select the time display format from “24h”, “12h” and “Off”. Enter the current hour reflecting this setting when entering the current time and date for “Date/time”.
[OSD] - [Position] Select the position where the time and date and a character string to be displayed on the image of the “Live” page. • Upper left: The above information will be displayed at the upper left corner of the main area on the “Live” page.
Note • Depending on the network environment, notification may not be provided in real time. [Alarm status reception port] When selecting “Real time” for “Alarm status update mode”, designate a port number to which the status change notification is to be sent.
10.2 Configure the settings relating to the SD memory card [SD memory card] (WV-SW559/ WV-SP509/WV-SF549/WV-SF539) Click the [SD memory card] tab on the “Basic” page. ( ® page 46, page 48) The settings relating to the SD memory card can be configured on this page.
Operating Instructions 57 10 Configure the basic settings of the camera [Basic].
SD memory card [SD memory card] Select “Use” or “Not use” to determine whether or not to use the SD memory card. • Default: Use IMPORTANT • Select “Not use” when operating without an SD memory card. • Before removing the SD memory card from the camera, it is necessary to select “Not use” first.
• Due to the difference in file formats, the indication of remaining capacity of the SD memory card differs between the cases when “JPEG” is selected and when “H.264(1)” or “H.264(2)” is selected for “Recording format”. • When “H.
• When “Manual” or “Schedule” is selected when “H.264(1)” or “H.264(2)” is selected for “Recording format”, even if “Save logs” ( ® page 74) of “Alarm” is set to “On”, detected alarm logs are not recorded in the log list.
Off/1pic/2pics/3pics/4pics/5pics • Default: Off Note • When “1920x1080” is selected for the image capture size of the JPEG images to be saved, “4pics” and “5pics” cannot be selected.
H.264 recording This setting is available only when “H.264(1)” or “H.264(2)” is selected for “Recording format” of the SD memory card. When the [Set] button is clicked after selecting “H.264(1)” or “H.264(2)” in “Recording format”, “H.
[Image quality] Select the quality for H.264 images to be recorded from the following. Low(Motion priority)/ Normal/ Fine(Image quality priority) • Default: Normal Note • When “Constant bit rate” is selected for “Recording priority”, this setting is available.
• When an SD memory card is formatted while another user is in operation, the operation will be canceled. • It is impossible to access the SD memory card during the process of formatting. • All data saved on the SD memory card will be deleted when the SD memory card is formatted.
10.3 Access copy images saved on the SD memory card onto the PC [SD memory card images] (WV-SW559/WV-SP509/WV-SF549/WV-SF539) Click the [SD memory card] tab on the “Basic” page. ( ® page 46, page 48) The following are descriptions of how to copy images saved on the SD memory card onto the PC.
Possible number of JPEG images that can be saved on the SD memory card (as indications) IMPORTANT • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card. Numbers will differ according to photographic subject to be saved.
Image capture size: 1920x1080 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 89,600 115,200 147,200 160,000 192,000 32 GB 44,800 57,600 73,600 80,000 96,000 16 GB 22,400 28,8.
Image capture size: 1280x960 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 128,000 160,000 192,000 224,000 256,000 32 GB 64,000 80,000 96,000 112,000 128,000 16 GB 32,000 40.
Image capture size: 1280x720 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 135,600 204,800 256,000 281,600 332,800 32 GB 76,800 102,400 128,000 140,800 166,400 16 GB 38,400 .
Image capture size: VGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 320,000 448,000 512,000 576,000 640,000 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,.
Image capture size: 640x360 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 384,000 563,200 665,600 716,800 819,200 32 GB 192,000 281,600 332,800 358,400 409,600 16 GB 96,000 .
Image capture size: QVGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 768,000 832,000 864,000 896,000 960,000 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 20.
Image capture size: 320x180 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 921,600 1,049,600 1,126,400 1,152,000 1,228,800 32 GB 460,800 524,800 563,200 576,000 614,400 16 GB.
10.4 Configure the settings relating to the logs [Log] (WV-SW559/WV-SP509/WV-SF549/WV-SF539) Click the [Log] tab on the “Basic” page. ( ® page 46, page 48) The settings relating to the log list can be configured in this section. Alarm Settings for the alarm log list can be performed.
Note • When “Recording format” is set to “H.264(1)” or “H.264(2)”, “Save logs” is set to “On” or “Off” depending on the setting of “Save trigger”. • Schedule saving is available only when “H.264(1)” or “H.264(2)” is selected for “Recording format”.
10.4.1 How the logs and images are saved depending on the settings for “Alarm” [Log] tab [SD memory card] tab Logs and associated images Alarm: Save logs SD memory card Save trigger On Use Alarm input • Logs: Up to 5,000 logs will be kept.
10.4.2 How the logs and images are saved depending on the settings for “Manual/Schedule” [Log] tab [SD memory card] tab Logs and associated images Manual/ Schedule: Save logs SD memory card Save trigger Overwrite On Use Manual/ Schedule On • Logs: Up to 5,000 logs will be kept.
[Log] tab [SD memory card] tab Logs and associated images Manual/ Schedule: Save logs SD memory card Save trigger Overwrite Off Use Manual/ Schedule On • Logs: Will not be saved. • Images: Will be saved. When the remaining capacity of the SD memory card becomes insufficient, the older images will be overwritten by the newer images.
10.4.3 How the logs and images are saved depending on the settings for “FTP error” [Log] tab [SD memory card] tab Logs and associated images FTP error: Save logs SD memory card Save trigger On Use FTP error • Logs: Up to 5,000 logs will be kept.
11 Configure the settings relating to images and audio [Image/Audio] The settings relating to JPEG and H.264 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio” page has 3 tabs; the [JPEG/H.264] tab, the [Image quality] tab and the [Audio] tab.
11.2 Configure the settings relating to JPEG images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. ( ® page 46, page 48) JPEG Configure the settings such as “Refresh interval (JPEG)*”, “Image capture size” and “Image quality” on this section.
• Default: 1920x1080 [Image quality] Select the image quality of JPEG images displayed initially on the “Live” page. • Default: Quality1 [Image quality setting] Select two types of image quality of JPEG images for each image capture size.
11.3 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. ( ® page 46, page 48) Operating Instructions 83 11 Configure the settings r.
Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc. in this section.
H.264(1)/H.264(2) [H.264 transmission] Select “On” or “Off” to determine whether or not to transmit H.264 images. • On: Transmits H.264 images. • Off: Does not transmit H.264 images. • Default: On Note • When “3 mega pixel [4:3]” is selected for “Image capture mode”, only “H.
• Best effort: In accordance with the network bandwidth, H.264 images will be transmitted with the bit rate varying between the maximum and minimum bit rates that are set for “Max bit rate (per client)*”. • Advanced VBR: H.264 images will be transmitted with the frame rate selected for “Frame rate*”.
* The range of bit rates that can be configured for H.264 bit rates differs depending on the “Image capture size”. • QVGA, VGA, 320x180, and 640x360: 64kbps - 4096kbps * • 1280x960 and 1280x720: 256kbps* - 8192kbps * • 1920x1080: 512kbps* - 14336kbps* Note • When “14336kbps” is selected, the number of users who can access H.
• Available port number: 1024 - 50000 (Only even numbers are available.) • Default: – H.264(1): 33004 – H.264(2): 33014 [Multicast address] *3 Enter the multicast IP address. Images and audio will be transmitted to the designated IP address. • Available IPv4 address: 224.
11.4 Configure the settings relating to image adjust, focus, back focus, extra optical zoom, privacy zone, VIQS, and lens distortion compensation [Image quality] Click the [Image quality] tab on the “Image/Audio” page.
[Extra optical zoom] Click the [Setup>>] button to display the setup menu that can configure the settings relating to extra optical zoom. The setup menu will be displayed in a newly opened window.
The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window. When the values are changed, the changed values will be applied to the currently displayed image on the [Image quality] tab.
[Super Dynamic(SD)] Select “On” or “Off” to determine whether or not to activate the super dynamic function. Refer to the description “Super Dynamic function” about the super dynamic function. • On: The super dynamic function will work. • Off: The super dynamic function will not work.
• Off: The interactive control with face detection will not work. • Default: Off Note • When “Off” is selected for “Super Dynamic(SD)”, the interactive control with face detection is unavailable. [Adaptive black stretch] Select “On” or “Off” to determine whether or not to activate the darkness compensation function.
• Outdoor scene: Depending on the brightness level (illuminance), the iris will automatically be controlled together with the shutter speed adjustment to control light. When shooting a bright subject such as outdoor, etc., select this parameter. Be aware that flicker may occur when a subject is under fluorescent lighting.
• Default: Auto1(Normal) Note • The operating sound might be heard when changing to black-and-white mode, however it does not indicate any malfunction. [Day & Night(electrical)] SW558 SW558 SP508 SP508 SF548 SF548 SF538 SF538 Select switching between the color mode and the black & white mode from the following.
• Default: 128 [Blue gain] Adjust the blue color of images. When the cursor is moved in the “+” direction, the blue color will become thicker. When the cursor is moved in the “-” direction, the blue color will be thinner. Click the [Reset] button to reset the color to the default.
1. Display the “Image adjust” setup menu. ( ® page 89) Operating Instructions 97 11 Configure the settings relating to images and audio [Image/Audio].
2. Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image quality] tab will be divided into 48 (6x8).
3. Click the divided areas to be masked. → The clicked areas will be masked and will become white. To cancel masking, click the area again. 4. Click the [End] button after completing masking areas. → The borders on the image displayed on the [Image quality] tab will disappear.
11.5 Configure the focus setting (“Focus” setup menu) (WV-SW559/WV-SW558/WV-SF549/ WV-SF548/WV-SF539/WV-SF538) Click the [Setup>>] button of “Focus” on the [Image quality] tab of the “Image/Audio” page. ( ® page 89) Adjust the focus setting by moving the lens focus to the appropriate position.
11.6 Configure the back focus setting (“Back focus” setup menu) (WV-SP509/WV-SP508) Click the [Setup>>] button of “Back focus” on the [Image quality] tab of the “Image/Audio” page. ( ® page 89) The focus is adjusted by moving the MOS sensor in the camera to the optimal position.
11.7 Adjust the angular field of view using the extra optical zoom function Click the [Setup>>] button of “Extra optical zoom” on the [Image quality] tab of the “Image/Audio” page. ( ® page 89) It is possible to adjust the angular field of view using the extra optical zoom function.
11.8 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image quality] tab of the “Image/Audio” page. ( ® page 89) When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed.
• After configuring the privacy zone, the privacy zone may move out of alignment when “Extra optical zoom” is configured. Make sure to check the privacy zone after configuring “Extra optical zoom”.
11.9 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image quality] tab of the “Image/Audio” page. ( ® page 89) VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area.
IMPORTANT • After the VIQS setting is set to “On”, the VIQS area may move out of alignment when the JPEG/H.264 “Image capture mode” setting is changed.
11.10 Configure the VIQS area The VIQS area is specified by following the steps below. 1. Drag the mouse on the screen to specify the area (up to 2 areas). → The specified area is set to area “1(White)”, and the outline is displayed. The areas are set in the area number order from number 1.
11.11 Configure the settings relating to lens distortion compensation Click the [Setup>>] button of “Lens distortion compensation” on the [Image quality] tab of the “Image/Audio” page. ( ® page 89) Distortion correction can be performed using lens distortion compensation.
11.12 Configure the settings relating to audio [Audio] (WV-SW559/WV-SP509/WV-SF549/ WV-SF539) Click the [Audio] tab on the “Image/Audio” page. ( ® page 46, page 48) The settings relating to audio can be configured on this page. Note • Images and audio will not be synchronized.
[Audio encoding format] Select the audio encoding format from G.726 and G.711. • Default: G.726 Note • G.711 is available only when “Mic input” is selected for “Audio transmission/reception”. [Audio bit rate] Select “16kbps” or “32kbps” for the audio bit rate used to transmit/receive audio data.
Note • When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected, audio interruption may be diminished even though the delay time will be longer. Select the interval according to the network environment.
12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. ( ® page 46, page 48) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen.
Example of entry: – Example when entering an IPv4 address: http://192.168.0.10:8080 – Example when entering an IPv6 address: http://[2001:db8:0:0:0:0:0:1]:8080 To access the cameras using the HTTPS protocol, enter as follows: Example of entry: https://192.
13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the VMD area settings, and the alarm occurrence notification can be configured on this page. The “Alarm” page has 3 tabs; the [Alarm] tab, the [VMD area] tab and the [Notification] tab.
• Default: Off [Terminal 3] Determine how to use terminal 3. • Off: Not used. • Alarm input SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 : Receives alarms. When “Alarm input” is selected, a pull-down menu for “Close” and “Open” is displayed.
• When “3 mega pixel [4:3]” is selected for “Image capture mode”, alarm images cannot be transmitted to the FTP server. SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 : • When “Alarm in.
1pic/ 2pics/ 3pics/ 4pics/ 5pics/ 6pics/ 7pics/ 8pics/ 9pics/ 10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/ 300pics/ 500pics/ 1000pics/ 2000pics/ 3000pics • Default: 100pics • Recording duration Approximate time to be taken to save the set “Number of images ” with the set “Transmission interval” will be displayed.
The settings relating to the recording H.264 data on the SD memory card when an alarm is detected can be configured on this page. To operate recording, it is necessary to configure the settings relating to SD memory card and the video data. ( ® page 56) H.
Alarm output terminal setup [Alarm output trigger] Select “On” or “Off” to determine whether or not to output the alarm signals to the alarm output terminal when an alarm is detected. • Default: Off [Alarm output type] Select “Latch” or “Pulse” for the alarm output terminal at an alarm occurrence.
[Open (Up to 5 characters)] Enter the name for “Open” of “AUX” on the “Live” page. • Unavailable characters: " & • Default: Open [Close (Up to 5 characters)] Enter the name for “Close” of “AUX” on the “Live” page.
• The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not responsible for any accidents or damages that may occur. [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.
• Default: 1 [Detection sensitivity] Adjust the sensitivity of motion detection in the VMD area using the slider. The settings can be configured for each area individually. The larger the value is set, the higher the sensitivity level becomes. The current value (1 (low) - 15 (high)) will be displayed below the slider.
1. Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors.
5. To delete the VMD area, click the [Delete] button corresponding to the area to be deleted. → The outline of the respective VMD area will disappear.
[Alarm image attachment] Select “On” or “Off” to determine whether or not to attach an image to the E-mail to be sent when an alarm is detected. • Default: Off Note • The settings for “Image capture size” of the “Alarm image” section on the [Alarm] tab ( ® page 115) will be applied to the size of the image to be attached.
The settings relating to Panasonic alarm protocol can be configured in this section. Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.
[Additional alarm area data(VMD)] Determine whether or not to send notifications for VMD alarm detection area numbers with the Panasonic alarm protocol by selecting On/Off. • Default: Off [Destination port] Select a destination port for the Panasonic alarm protocol from the following.
14 Configure the setting relating to the image recognition [Advanced func.] The setting relating to the XML notification and the face detection can be configure on the “Advanced func.” page. The “Advanced func.” page has 2 tabs; the [XML notification] tab and the [Face detection] tab.
• Face data Detection info.(Original)/Detection info.(Advanced) Default: Detection info.(Original) [Notification interval] Select the notification interval. • Face data 1s/2s/3s/4s/5s/6s/10s/15s/20s/30s/1min Default: 1s Note • When [Notification data] is set to “Detection info.
IMPORTANT • The face detection function shall not guarantee the detection of faces in an image. The face detection accuracy varies with imaging conditions. Face detection [Face detection] Determine whether or not to attach face detection information to images.
When clicking “XML notification >>”, the [XML notification] tab will be displayed. ( ® page 128) Operating Instructions 131 14 Configure the setting relating to the image recognition [Advanced func.
15 Configure the settings related to advanced view [Advanced view] Settings related to cropping and picture in picture (PiP) can be configured on the “Advanced view” page. The “Advanced view” page has 2 tabs; the [Cropping] tab, and the [PiP] tab.
Cropping area setting Full image display Displays the full camera angle image. Cropping outline Displays the set cropping area. Up to 4 areas can be set. When set, numbers are automatically assigned and displayed on the top left of the cropping area. When setting an area, the selected area is outlined in red.
The settings related to picture in picture can be configured on this page. [Picture in picture mode] Select a picture in picture mode from the following settings. Off: Images are not combined. Live: Always combines images according to “Picture in picture setting”.
Note • When the picture in picture function is used, combined JPEG and H.264 images with the following image capture sizes are transmitted. – When “2 mega pixel [16:9]” is selected for “Image capture mode”: 1920x1080 – When “1.3 mega pixel [16:9]” is selected for “Image capture mode”: 1280x720 – When “1.
• Default: Lower right [Display size of sub image] Select a sub image display size from the following settings. Large: The sub image is displayed at a size 1/3 of the width of the main screen. Small: The sub image is displayed at a size 1/4 of the width of the main screen.
[Set] button Applies the picture in picture settings. [Preview screen >>] button You can check the configured picture in picture image with a still image. Note • In order to check the picture in picture image in the preview screen, “Live” must be selected for “Picture in picture mode”.
16 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.
Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. • For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported. (As of December, 2011) [User name] Enter a user name.
The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. • Default: Off [IP address] Enter the IP address of the PC to be allowed to access the camera.
The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently. Priority stream [Activation] Select “On” or “Off” to determine whether or not to use the priority stream.
Note • When “On” is selected for “H.264 transmission”, the transmission interval may be longer than the set value when any value with an asterisk (*) on the right is selected. [Image capture size] Select the image capture size from the following.
17 Configure the settings of the servers [Server] The settings relating to the E-mail server, the FTP server and the NTP server can be configured on this page.
IMPORTANT • When entering the host name for “SMTP server address” or “POP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. ( ® page 148) [Authentication] • Type Select the authentication method to send E-mails from the following.
[FTP server address] Enter the IP address or the host name of the FTP server. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).
IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera.
The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670 [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server.
18 Configuring the network settings [Network] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on the “Network” page. The “Network” page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img.
IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function.
• Default: Auto(Advanced) Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255. [IP address(IPv4)] When not using the DHCP function, enter the IP address of the camera.
Note • When connecting to the manually configured IPv6 address beyond the router, use an IPv6 compatible router and turn on the automatic IPv6 address assignment function. In this case, it is necessary to configure IPv6 address including prefix information provided from the IPv6 compatible router.
When the MSS is restricted in the network line in use, select “Limited(1024byte)” or “Limited(1280byte)”. Refer to the network administrator for further information about the MSS in the network line. • Default: Unlimited(1460byte) UPnP This camera support UPnP (Universal Plug and Play).
HTTPS It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function. Refer to page 156 for how to configure the HTTPS settings. [CRT key generate] CRT key (SSL encryption key) used for the HTTPS protocol is generated.
The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 554, 995, 10669, 10670, 59000-61000 Note • The camera will restart after the connection setting is changed.
• The port forwarding function changes a global IP address to a private IP address, and “Static IP masquerade” and “Network Address Translation (NAT)” have this function.
18.2 Configure the HTTPS settings Click the [Network] tab on the “Network” page. ( ® page 46, page 48) The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page. The HTTPS settings will be configured in the following procedure.
Note • To use the server certificate, you need to apply for the approval and the issue of server certificate by CA. • Either of the self-signed certificate or the server certificate is available. If both of them are installed, the server certificate will be used prior to the self-signed certificate.
key. When the [ Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 18.2.2 Generation of the self-signed certificate (security certificate) IMPORTANT • If the CRT key is not generated, it is impossible to generate the self-signed certificate.
Item Description Available number of characters [Organizational Unit] Enter the unit name of the organization. (Omission is OK.) 64 characters [CRT key] Displays the key size and generation time & date of the current key.
• When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted. • When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate.
Item Description Available number of characters [CRT key] Displays the key size and generation time & date of the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered.
• When the [Confirm] button is clicked, the registered information of the installed server certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) • When the [Delete] button is clicked, the installed server certificate will be deleted.
• When using the server certificate: In advance, install the root certificate and intermediate certificate on the browser in use. Follow the instructions of CA for how to obtain and install these certificates. • When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images may be lower.
• When the camera access is open to the Internet, enter the address name or host name to access via the Internet for “Common Name”. In this case, the security alert window will be displayed each time the camera is locally accessed, even if the security certificate is installed.
3. Click “Certificate Error” over the URL, and click “View certificates”. Operating Instructions 165 18 Configuring the network settings [Network].
4. Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ® click [Run as Administrator].
5. Click “Next” displayed on “Certificate Import Wizard”. 6. Select “Place all certificates in the following store”, and click “Browse...
7. Select “Trusted Root Certificate Authorities”, and click “OK”. 8. Click “Next”. 168 Operating Instructions 18 Configuring the network settings [Network].
9. Click “Finish”. 10. Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed.
11. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. OS: Windows XP, Web browser: When using Internet Explorer 6 1. Access the camera using the HTTPS protocol. 2. Click “View Certificate”.
3. Click “Install Certificate...”. 4. Click “Next” according to the procedures displayed on the displayed on “Certificate Import Wizard”. Operating Instructions 171 18 Configuring the netw.
5. Click “Finish”. 172 Operating Instructions 18 Configuring the network settings [Network].
6. When the security alert window is displayed, click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. 7. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed.
It is possible to configure the settings for the “Viewnetcam.com” or Dynamic DNS Update (RFC2136 compliant). In most of the DNS services offered by providers, global addresses are not static but dynamic. Therefore, access to the camera via an old global address may be invalidated after a certain period of time.
Global address is obtained via the URL (domain name). By entering the URL (including the domain name) on the web browser when accessing the camera via the Internet, the DNS server identifies the registered global address of router (or camera).
[Access interval] Select the interval to access the “Viewnetcam.com” service server to check the IP address and the host name from the following. 10min/ 20min/ 30min/ 40min/ 50min/ 1h • Default: 1h [Global IP Address Notification Method] Typically [Global IP Address Notification Method] should be set to “Normal”.
The URL set at the time of registration can be used for camera access. However, this URL is unavailable when accessing the camera from the PC connected to the same network (LAN). Note • When the registration for the “Viewnetcam.com” service is completed, the URL registered for “Personal(Camera) URL” is displayed.
Enter in the form of “(host name). (domain name)”. • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). • Default: None (blank) Note • Refer to the network administrator for further information about the available host names.
The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera by connecting to the SNMP manager. When using the SNMP function, contact the network administrator. [Community] Enter the community name to be monitored.
• When “On” is selected for both of the alarm image transmission function and the FTP periodic image transmission function, the alarm image transmission function will be given priority over the FTP periodic image transmission function.
• Name w/o time&date: File name will be the characters entered for “File name” only. When “Name w/o time&date” is selected, the file will be overwritten each time a file is newly transmitted.
18.7.1 How to set the schedules 1. Check the check box of the desired day of the week of “FTP image transmission schedule”. → The selected day of the week will be validated for the schedule. 2. To designate time, select the desired “hour” and “minute” from the pull-down menu.
18.7.2 How to delete the set schedule 1. Uncheck the check box of the set day of the week. 2. Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted.
19 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Alarm input will be received only in the specified schedule.) • VMD permission (Video motion detection will be active only in the specified schedule.
Up to 5 schedules can be set. 1. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. • Alarm permission: Alarm input (terminal alarm) will be received during the period of the schedule.
• Access permission: Users whose access level is set to 2 and 3 on the [User auth.] tab ( ® page 138) can access the camera only in the period of schedule. • H.264 recording SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 : The SD recording will be performed at the designated time in the schedule.
20 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has 4 tabs; the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default reset] tab.
20.2 Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the “Maintenance” page. ( ® page 46, page 48) The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade.
IMPORTANT • After completing the upgrade, delete temporary internet files. ( ® page 201) • Upgrade the firmware using a PC in the same subnet as the unit. • Follow the instructions from the dealer when upgrading the firmware. • When upgrading the application software, use the designated file (extension: img) for the firmware upgrade.
[UPnP] • Port number(HTTP), Port number(HTTPS): The port number that is set for UPnP port forwarding will be displayed. • Status: The port forwarding status will be displayed. • Router global address: The global address of router will be displayed.
down for about 5 seconds. Wait about 3 minutes after releasing the button. The camera will start up and the settings including the network settings will be initialized.
21 Using the CD-ROM 21.1 About the CD launcher By inserting the provided CD-ROM into the CD-ROM drive of your PC, the CD launcher is automatically started and the license agreement is displayed. Read the agreement and select “I accept the terms in the license agreement”, and then click “OK”.
21.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP Setting Software” installation window. Confirm the following settings before starting the installation.
21.3 Installing the manuals On the CD launcher window, click the [Install] button next to [Manual] to display the Manual installation window. Confirm the following settings before starting the installation. A D E C B Select which manuals to install. The camera models that the manuals support are displayed in B “Model List”.
21.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” It is possible to perform the network settings of the camera using the “IP Setting Software” on the provided CD-ROM. When using multiple cameras, it is necessary to configure the network settings of each camera independently.
• The information displayed can be sorted by clicking the title of each displayed item. • When the [Network Settings] button is clicked, the “Network Settings” screen is displayed and network settings can be changed. For further information, refer to page 196.
22 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly. Failed to find the POP3 server.
Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.
Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. • The NTP server may be down.
Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm protocol notification error Failed to find destination of notification. • The IP address of the destination of notification may be incorrect.
23 Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Symptom Cause/solution Reference pages Cannot access from the web browser.
Symptom Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera.
Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function.
Symptom Cause/solution Reference pages • Are you accessing another camera in the same local network via a proxy server? Configure the web browser to not use the proxy server.
Symptom Cause/solution Reference pages User registration for the “Viewnetcam.com” service fails. • Is the registered E-mail address correct? When an E-mail with the “Viewnetcam.com” website link is not received, the registered E-mail address may be incorrect.
Symptom Cause/solution Reference pages No image is displayed. / Older images or logs are displayed. • When [Every time I visit the webpage] is not selected for [Check for newer versions of stored pages:] in the [Temporary Internet Files] section, images sometimes may not be displayed on the “Live” page.
Symptom Cause/solution Reference pages Images cannot be saved on the SD memory card. Failed to write/read data on the SD memory card. SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 • Is the SD memory card inserted correctly? Check if the SD memory card is inserted correctly.
Symptom Cause/solution Reference pages No image is displayed on the “Live” page. • Press the [F5] key on the keyboard of the PC or click the [Live] button. 11 Shortcut icon of the camera is not displayed on “My Network Places” of the PC. • Is the Windows component of UPnP added? Add the component to the PC in use.
Symptom Cause/solution Reference pages When displaying H.264 images on two or more web browser windows, images from two or more cameras are displayed in sequence on a single browser window. • This may occur due to the display adapter and driver combination.
Information Bar Depending on the OS installed on the PC, the following may occur. Follow the instructions below when the following has occurred. By performing the following solutions, other applications may not be affected. When using Internet Explorer 9.
Symptom Cause/solution Reference pages The following message is displayed on the information bar. “This webpage wants to install the following add-on: `nwcv4Ssetup.exe' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer 9) • Select [Install].
24 Directory structure of drive B (WV-SW559/ WV-SP509/WV-SF549/WV-SF539) Drive B FTP ALARM 1 20101 1 20102 File name.01 0123 1 20101 12.01 1 20101 12.02 LOCAL PULL File name.
Operating Instructions 213 Notes.
214 Operating Instructions Notes.
Operating Instructions 215 Notes.
For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www .panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic W ay , Secaucus, New Jersey 07094 U.S.
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