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Matrix KVM Switch KM0216 / KM0432 User Manual www.altusen.com km02432.book Page i Friday, July 20, 20 07 3:12 PM.
KM0216 / KM0432 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures.
KM0216 / KM0432 User Manual iii User Notice All information, do cum en tati on, and specificatio ns contained in this manual are subject to change without prior no tification by the manufacturer.
KM0216 / KM0432 User Manual iv Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warn ings and instru ctions marked on the device. Do not place the device on any unstable su rface (cart, stand, table, etc.
KM0216 / KM0432 User Manual v When connecting or disco nnecting power to hot pluggable po wer supplies, observe the following guidelines: Install the power supply bef ore conn ecting the power cable to the power supply . Unplug the power cable before removing the po wer supp ly .
KM0216 / KM0432 User Manual vi Rack Mounting Before working on the rack, mak e sure that the stabilizers are secured to the rack, extended to the floor , and that the full weight of the rack rests on the floor . Install front and side stabilizers on a singl e rack or front stabilizers for joined multiple r acks before working on the rack.
KM0216 / KM0432 User Manual vii Package Contents The KM0216 / KM0432 package con sists of: 1 KM0216 or KM0432 Matrix KVM Switch 1P o w e r C o r d 1 Rack Mount Kit (brackets and Phillips head hex M3 x 8 screws) 1 Foot Pad Set (4 pcs.
KM0216 / KM0432 User Manual viii Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
KM0216 / KM0432 User Manual ix Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Switching Station Positions:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Hot Plugging Console Ports: .
KM0216 / KM0432 User Manual x The Firmware Upgrade Utility Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
KM0216 / KM0432 User Manual xi About This Manual This User Manual is provided to help you get the most from your KM0216 / KM0432 system. It covers all aspects of installat ion , configu ration and operation. An overv iew of the information found in the m anual is provided below.
KM0216 / KM0432 User Manual xii Conventions This manual uses the following co nven tions: Monospaced Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] means to press the Enter key . If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
KM0216 / KM0432 User Manual xiii AL TUSEN Information T echnical Support Getting Help For additional help, advi ce, and information, ALTUSEN prov ides several support options.
KM0216 / KM0432 User Manual xiv Product Information For information about all of ALTUSEN's products and how they can help you connect without li mits, visit ALTUSE N on the Web or contact an ALTU SEN Authorized Reseller.
1 Chapter 1 Introduction Overview The KM0216 / KM 0432 Matrix KVM Switch gives IT administrat ors in large corporations advanced cont rol of multiple servers.
KM0216 / KM0432 User Manual 2 Features T wo or four consoles independently an d si multaneously control up to 16 or 32 directly c onnected computers Daisy chain up to 7 additional units Ca.
Chapter 1. Introduction 3 Benefit s The KM0216 / KM0432 Matri x KVM Swit ch saves time and money by allowing a single consol e to manage each of the connected computers. A KM0216 / KM0432 installat ion provi des the following benefits: Eliminates the cost of a keyboard, monitor , and mouse for each computer .
KM0216 / KM0432 User Manual 4 System Requirements Console The following hardware components are required for each console: A VGA, SVGA, or MultiSync monitor capable of displaying the highest resol.
Chapter 1. Introduction 5 Cables One or more of the following cables are required for use with the KM0216 / KM0432: Operating Systems Microsoft ® W indows ® 95, 98, 98SE, ME, NT , 2000, XP or later Mac OS ® 8.6, 9.0, 9. 1, X, 10.1, 10 .2 , 10.
KM0216 / KM0432 User Manual 6 KM0216 / KM0432 Front View KM0216 KM0432 12 3 45 12 3 45 km02432.book Page 6 Friday, July 20, 20 07 3:12 PM.
Chapter 1. Introduction 7 1. Power LED Lights to indicate that the KM0216 / KM 043 2 is powered on. 2. KVM Port LEDs (CPU Port LEDs) The Port LEDs are multicolored (red /green/amber), an d provide stat us information about th ei r cor responding KVM ports as follows: 3.
KM0216 / KM0432 User Manual 8 KM0216 / KM0432 Rear View KM0216 KM0432 1 3 6 5 2 4 1 3 6 5 2 4 km02432.book Page 8 Friday, July 20, 20 07 3:12 PM.
Chapter 1. Introduction 9 1. Power Socket The power cord to the AC source plugs in here. 2. Power Switch This is a standard rocker switch that powers the station on and of f.
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11 Chapter 2 Inst allation Overview For convenience and flexib ili ty that allows mixing the PS/ 2 and USB interfaces, the KM0216 / KM 0432's design utilizes console modules that act as signal tr.
KM0216 / KM0432 User Manual 12 Before you Begin St acking and Rack Mounting The KM0216 / KM0432 can be stacked on the desktop or rack mounted by a variety of different methods in 1U of rack s pace. The procedures for each method are described in the followi ng section s .
Chapter 2. Installation 13 Rack Mounting—Front 1. Remove the two screws from the sides at the front of the unit. 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mou ntin g kit to screw the rack mounting brackets into the sides at the front of the unit.
KM0216 / KM0432 User Manual 14 3. Place the switch in the rack. Position it so that the holes in the mo unting brackets line up with those in the r ack. Secure the mounting brackets to the front of the rack. Cage nuts are provid ed for racks that are not prethreaded.
Chapter 2. Installation 15 Rack Mounting—Rear 1. Remove the two screws from the sides at the rear of the unit. 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mou ntin g kit to screw the rack mounting brackets into the sides at the rear of the unit.
KM0216 / KM0432 User Manual 16 3. Place the switch in the rack. Position it so that the holes in the mo unting brackets line up with those in the r ack. Secure the mounting brackets to the rear of the rack. Cage nuts are provide d for racks th at ar e not prethreaded.
Chapter 2. Installation 17 Single St age Inst allation In a Single Stage installa tion, there are no additi onal KVM switches daisy chained or cascaded down from the fi rst station. To set up a single stage installation, refer to the diagram on page 18 (the num bers in the diagrams correspond to the numbered steps) and do the following: 1.
KM0216 / KM0432 User Manual 18 Single Stage Inst allation Diagra m 5 6 1 2 4 3 Console Module This product supp orts several types of console module and KVM adapt er cable. See System Requ irements , page 4, a nd Additional Instal lation Diagrams , page 69, for details.
Chapter 2. Installation 19 Multilevel Installations The number of computers that can be adde d to your installation can be greatly expanded by performing a multilevel installati on.
KM0216 / KM0432 User Manual 20 belonging to each Slave switch only c ontrol the computers (up to 16 / 32) connected to their switch. (See Computer Connection Tables , page 65, fo r tables showing the relation between the number of computers and the number of switches needed to control them.
Chapter 2. Installation 21 Daisy Chained Inst allation Dia gram Console Module Console Module 12345678 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 2 1 4 3 12345678 9 .
KM0216 / KM0432 User Manual 22 Cascading Another way to expand your KV M installation is to cascade additional KVM switches from the KVM ports of the KM0216 / KM0432. Up to 16 (KM0216) or 32 (KM0432) additional KVM switches can be cascaded . As man y as 128 (KM0216) or 256 (KM0432) computers can be controlled in a cascaded installation.
Chapter 2. Installation 23 3. Use KVM cable sets (as described in the Cables section of the cascaded KVM switch's user manual) to co nnect any available KVM port on the Second Stage unit to the keyboard, v ideo, and mouse ports of the computer you are installing.
KM0216 / KM0432 User Manual 24 Daisy Chaining Plus Cascading Exp ansion The expansion met h ods previous l y de scribed for daisy chain and cascade installations can be combined to pr oduce extremely large KVM installations.
Chapter 2. Installation 25 Daisy Chained/Cascaded Inst a llation Diagram KA9120 KA9120 1 2 3 4 5 6 7 8 9 1 01 11 21 31 41 51 6 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 2 1 4 3 1 2 3 4 5 6 7 8 9 1 01 11 21 31 41 51 6 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 2 1 4 3 KM0432 KM0432 KH88 KH88 km02432.
KM0216 / KM0432 User Manual 26 T opology Considerations The use of RJ-45 port connectors, comb ined w ith Auto Sign al Compensation (ASC), allow signals to travel up to 500 feet (150 meters) and still maintain reliability and high video resolutio n.
Chapter 2. Installation 27 Basic Operations Hot Plugging The KM0216 / K M0432 supports hot pl ugging —compon ents can be removed and added back into the install ation by unplugging t heir cables from the ports without the need to shut the unit down.
KM0216 / KM0432 User Manual 28 Port ID Numbering Each KVM port on a KM0216 / KM0432 installation is assigned a unique Port ID. You can access and control any comput er on the installation by specifying the Port ID of the port that it is conn ected to.
Chapter 2. Installation 29 User Management and Security The KM0216 / KM0432 perm it s the creation of 6 operator profiles when the switch is either on a stand alone installation or is the Master switc.
KM0216 / KM0432 User Manual 30 KVMs. Access rights are given by the S uper Administrato r or Administrator with the USER BUS AUTHORIZATION function (see page 43).
31 Chapter 3 OSD Operation OSD Overview The KM0216 / KM0432 On Screen Display (OSD) prov ides a visual, menu - driven, mouse enabled, interface that offers quick and convenient computer access and control, as well as efficient system admi nistration including user management (access right s, passwords, etc.
KM0216 / KM0432 User Manual 32 After you log in, a screen similar to the one below app ears: Note: 1. The diagram depicts the Super Ad ministrator's Main Screen. The User Main Screen does not show the F4 and F6 functions, since these are reserved for the Administrato r and can't be accessed by ordinary Users.
Chapter 3. OSD Operation 33 Cascade In stallation In a cascade installation, the default port list will show every port, including those from cascaded switches connected to the KM0216 / KM0432.
KM0216 / KM0432 User Manual 34 Daisy Chain Inst allat ion In a daisy chain installation, the port list shows the ports of the currently selected station. Any computers added to , disconnected from or rearranged in the installation will be auto-detected an d the port list will be automaticall y updated.
Chapter 3. OSD Operation 35 OSD Main Screen Headings OSD Navigation Use the following procedures to navigate through OSD menus: T o dismiss the Main Screen, and deactivate OSD, Click the X at the upper right corner of the OSD W indow; or press [Esc].
KM0216 / KM0432 User Manual 36 OSD Functions OSD functions configure and control th e OSD. Examples of what can be accomplished with the OSD include: rapidly switching to any port; auto scanning speci.
Chapter 3. OSD Operation 37 F2 LIST This function lets you b roaden or narrow the scope of which ports the OSD lists on the Main Screen. Many of the OSD functions only operate on the computers that are currently displayed (listed) on the Main Screen.
KM0216 / KM0432 User Manual 38 F3 SET This function allows each operator to set up his own working environment. A separate profile for each is stored by the OSD and is activated according to the Username that is provided during Login. To change a setting: 1.
Chapter 3. OSD Operation 39 (continued from previous page) Setting Function PORT ID DISPLA Y DURA TION Determines how long a Port ID displays on the monitor after a port change has taken place. The choices are: User Defined — which lets you select the amount of time (from 1–255 sec.
KM0216 / KM0432 User Manual 40 F4 ADM F4 is a Super Administrator and Adm inistrator only function. It all ows them to configure and control th e overall operation of the OSD. To chan ge a setting Double Click it; or use the Up and Down Arrow Keys to mo ve the highlight bar to it then press [Enter].
Chapter 3. OSD Operation 41 (continued from previous page) (continues on next page) Setting Function EDIT PORT NAMES T o help remember w hich computer is attached to a particular port, every port can be given a name. T his function allows the Administrator to create, modify , or delete port names.
KM0216 / KM0432 User Manual 42 (continued from previous page) (continues on next page) Setting Function SET QUICK VIEW PORTS This function let s the Administrator select which Ports to include as Quick View por ts.
Chapter 3. OSD Operation 43 (continued from previous page) Setting Function SET KEYBOARD LANGUAGE This function allows the Administ rator to define the keyboard language layout for each port. T o assign a keyboard language, select the target port; then press the [S pacebar] to cycle through the choices: US English; Japanese; or French.
KM0216 / KM0432 User Manual 44 F5 SKP This function enables you to easily skip backward or forward—switching the console focus from the cu rrently active KVM port to the previous or next available one.
Chapter 3. OSD Operation 45 F6 BRC F6 is a Super Administrator or Administ rator only function. Clicki ng the F6 field, or pressing [F6], invokes Broa dcast (BRC) Mode.
KM0216 / KM0432 User Manual 46 F7 SCAN This function allows you to automatical ly swit ch amon g the available computers at regular inter vals so that yo u can monitor their activity withou t having to take the trouble of switching manu ally.
Chapter 3. OSD Operation 47 F8 LOUT LOUT (Log Out) logs y ou out of OSD c ont rol of the computer s, and blanks the console screen. This is di fferent from simply pressi ng [Esc] to deactivate the OSD when you are at the Main Screen.
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49 Chapter 4 Hotkey Operation Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard.
KM0216 / KM0432 User Manual 50 When HKM is active: The Caps Lock, and Scroll Lock LEDs flash in s uccession to indicate so. They stop flashing and revert to norma l status when yo u exit HK M. A Command Line appears at the bot tom of the monitor screen.
Chapter 4. Hotkey Operation 51 Auto Scanning Auto Scan switches among all the KVM ports that are accessible to the current Operator at regu lar intervals (see SCAN/SKIP MODE , page 39, for informati on regarding accessible ports). This functi on is convenient for automatically monitoring the activity of the computers on the installation .
KM0216 / KM0432 User Manual 52 Invoking Auto Scan: To start Auto Scanning, key in the following Hotkey combinatio n: 1. Invoke HKM (see page 49 ). 2. Press [ A]. After you press A , you automatically exit H KM, and enter Au to Scan Mode, and Auto Scanning begins.
Chapter 4. Hotkey Operation 53 Skip Mode This feature allows you to switch betw een computers in orde r to monitor th em manually. In contrast to Auto Scanning , which automatically switches after a fixed interval, Skip Mod e lets you dwell on a particular port for as long or as little as you like.
KM0216 / KM0432 User Manual 54 Hotkey Beeper Control The Beeper (see ACTIVA TE BEEPER , page 41) can be Hotkey to ggled On and Off. To toggle the Beeper, key in the following Hotkey combination: 1. Invoke HKM (see page 49 ). 2. Press [ B] After you press B , the Beeper toggles On or Of f.
55 Chapter 5 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keybo ard can emu late the functi ons of the Mac keyboard. The emulation mappings are listed in the table below. Note: When using key co mbinations, press and release the first key (Ctrl), then press and release the activation key .
KM0216 / KM0432 User Manual 56 Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the fu nctions of the Sun keyboard when t he Control key [Ctrl] is used in conjunction with other keys. The corresponding function s ar e shown in the table below.
57 Chapter 6 The Firmware U pgrade Utility Introduction Purpose The purpose of the Windows-based Firmware U pgrade Utility (FWUpgrade.exe) is to provide an au tomated process for make upgradi ng the KVM switch's firmware as smooth and painless as possible.
KM0216 / KM0432 User Manual 58 4. Shut down all of the computers—but not th e station s —on your KVM installation. 5. From the console of your KVM sw itch, bring up the O SD (see page 31) and select the F4 ADM function. 6. Scroll down to FIRMW A RE UPGRADE.
Chapter 6. The Firmware Upgrade Utility 59 Performing the Upgrade St a rting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgr ade Package file—e ither by double clicking the file ico n, or by opening a command line and keying i n the full path to it.
KM0216 / KM0432 User Manual 60 3. Click Next to continue. The Fi rm ware Up grade Utility main screen appears: The Utility in spects your installatio n. The devices capable of being upgraded by the package are listed in the Device List panel. Note: 1.
Chapter 6. The Firmware Upgrade Utility 61 If you didn't enable Check Firmware Upgrade , the Utility installs the upgrade files with out checking their v ersion level.
KM0216 / KM0432 User Manual 62 5. When all devices have been upgraded, click [Finish] t o close the Firmware Upgrade Utility . Upgrade Failed If a member of a device group fails to complete the up grade successfully: 1. Click [Finish] to close the Firmware Upgrade Util ity .
Chapter 6. The Firmware Upgrade Utility 63 Firmware Upgrade Recovery If the firmware upgrade procedure is unnaturally aborted (d ue to a power outage, for example), the switch that was being upgraded at the tim e may become inoperable, and may be incap able of accepting a normal firmware upgrade.
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65 Appendix Computer Connection T ables The following tables indicate the relationshi p between the number of KVM units and the number of computers that they control: KM0216 Daisy Chain KM0216 Cascade.
KM0216 / KM0432 User Manual 66 KM0432 Daisy Chain KM0432 Cascade to KH8 8 KM0432s Computers 1 1–32 2 33–64 3 65–96 4 97–128 5 129–160 6 161–192 7 193–224 8 225–256 KVMs Computers KVMs .
Appendix 67 Specifications Function KM0216 KM0432 Computer Connections Direct 16 32 Max. 128 (via 8 level Dai sy Chain) 128 (via 2 leve l Cascade) 1,024 (via 8 level Daisy Chain + 2 level Cascade) 256 (via 8 level Daisy Chain) 256 (via 2 level Cascade) 2,048 (via 8 level Daisy Chain + 2 level Cascade) Console Connections 2 Direct; 16 Max.
KM0216 / KM0432 User Manual 68 OSD Factory Default Settings The factory default settin gs are as fo llo ws: Supported KVM Switches The following is a list of suppo rted KVM switches th at can be used when configuring a cascaded installation.
Appendix 69 Additional Inst allation Diagrams KA9222 PS/2 Console Module KA9272 USB Console Module KM0216 / KM0432 to KVM Adap ter Cable Connection CON SOLE CON SOLE b y ATEN PS/2 CPU MODUL E MODEL NO. KA9120 PS/2 CPU MODUL E MODEL NO. KA9120 LIN K km02432.
KM0216 / KM0432 User Manual 70 KA9120 PS/2 KVM Ada pter Cable KA9130 Sun Legacy KVM Adapter Cable KA9131 Sun USB KVM Adapter Cable km02432.book Page 7 0 Friday, July 20, 2 007 3:12 PM.
Appendix 71 KA9140 Serial KVM Adapter Cable KA9170 USB KVM Adapter Cable CONSOLE NORMAL F/W UPGRADE SERIAL TERMINAL UPGRADE PORT VT-100 km02432.book Page 7 1 Friday, July 20, 2 007 3:12 PM.
KM0216 / KM0432 User Manual 72 Clear Login Information If you are unable to perform an Admini strator login (because the Username and Password information has become corrupted, or you have fo rgo tten it, for example), you can clear the login information wit h the fo llo wing procedure: 1.
Appendix 73 T roubleshooting Problem Solution The operator can only access one port on a cascaded KVM switch and cannot switch to any of the other ports.
KM0216 / KM0432 User Manual 74 Sun Systems * These solutions work for most comm on Sun VGA cards. If these procedures fail to resolve the problem, consul t the manual for the Sun VGA card. Problem Solution Video display problems with HDB-15 interface systems (e.
Appendix 75 Limited W arranty ALTUSEN warrants this product against defects in material or workmanshi p fo r a period of one (1) year from the date of purch ase. If this produ ct proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit.
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77 Index A Activate Beeper, 41 ADM, 40 Administrator functions, 40 Advanced Firmware Upgrade, 62 ALTUSEN Information, xiii Auto Scanning, 4 6, 51 Invoking Auto Scan, 52 Pausing Auto Scan, 52 Scan Dura.
KM0216 / KM0432 User Manual 78 Command Mode, 39 Invoking Hotkey Mode, 49 OSD, 38 Port Control, 49 Selecting the Active Port, 50 Summary Tab le, 54 I Installation Cascading, 22 Console Module , 69 Dais.
Index 79 SCAN, 46 Scan Duration, 39 SCAN/SKIPMODE, 39 Screen Blanker, 39 Security, 29 Selecting the Active Port, 50 SET, 38 Accessible Ports, 42 Logout Timeout, 40 Password, 40 Quick View Ports, 42 US.
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KM0216 / KM0432 User Manual 1 FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Notice .
KM0216 / KM0432 User Manual 2 Hot Plugging Console Ports: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Port Selection . . . . . . . . . . . .
KM0216 / KM0432 User Manual 3 Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Performing the Upgrade .
KM0216 / KM0432 User Manual 4 km02432.book Page 4 Friday, July 20, 20 07 3:12 PM.
Een belangrijk punt na aankoop van elk apparaat ATEN KM0216 / KM0432 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen ATEN KM0216 / KM0432 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens ATEN KM0216 / KM0432 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding ATEN KM0216 / KM0432 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over ATEN KM0216 / KM0432 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van ATEN KM0216 / KM0432 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de ATEN KM0216 / KM0432 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met ATEN KM0216 / KM0432 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
