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Serial Over the NET™ SN0108 / SN01 16 User Manual www.altusen.com.tw sn816_Book-v2.book Page i T hursday, July 6, 2006 5:41 PM.
SN0108 / SN0116 User Manual ii Regulatory Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures.
SN0108 / SN0116 User Manual iii User Notice All information, docum entation, and specifications contained in this manual are subject to change without prior no tification by the manufacturer.
SN0108 / SN0116 User Manual iv Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warn ings and instru ctions marked on the device. Do not place the device on any unstable su rface (cart, stand, table, etc.
SN0108 / SN0116 User Manual v Position system cables and power cable s carefully; Be sure that nothing rests on any cables. When connecting or disco nnecting power to hot pluggable po wer supplies, observe the following guidelines: Install the power supply before conn ecting the power cable to the power supply .
SN0108 / SN0116 User Manual vi Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor , and that the full weight of the rack rests on the floor . In stall front and side stabil izers on a si ngle rack or front stabilizers for joined mu ltiple r acks before working on th e rack.
SN0108 / SN0116 User Manual vii Package Contents The SN0108 / SN01 16 package consists of: 1 SN0108 or SN01 16 1P o w e r C o r d 1 Rack Mount Kit (Brackets and Phillips head hex M3 x 8 screws) 1 Foot Pad Set (4 pcs.
SN0108 / SN0116 User Manual viii Content s Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SN0108 / SN0116 User Manual ix IP Address: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 CC Management Settings:.
SN0108 / SN0116 User Manual x Final Check: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Logging In: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Telnet . . . . . . . .
SN0108 / SN0116 User Manual xi About This Manual This User Manual is provided to help you get the most from your SN0108 / SN0116 system. It covers al l aspects of installation, configuration and operation. An overv iew of the information found in the m anual is provided below.
SN0108 / SN0116 User Manual xii Conventions This manual uses the following conven tio ns: Monospaced Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] means to press the Enter key . If keys need to be chorded, they appear together in the same bracke t with a plus sign between them: [Ctrl+Alt].
SN0108 / SN0116 User Manual xiii AL TUSEN Information T echnical Support Getting Help For additional help, advi ce, and information, ALTUSEN prov ides several support options.
SN0108 / SN0116 User Manual xiv Product Information For information about all of ALTUSEN's products and how they can help you connect without limits, visi t ALTUSEN on the web or contact an ALTU SEN Authorized Reseller.
1 Chapter 1 Introduction Overview The SN0108 / SN0116 Serial over the NET™ is a control unit that provi des both In-Band and Out-of-Ban d remote serial access to up to 8 (SN0108) or 16 (SN0116) servers or other serial IT de vices (hubs, routers, po wer management devices, etc.
SN0108 / SN0116 User Manual 2 The SN0108 / SN011 6's firmware is upgradeable over the Net, so you can stay current with the la test improvements simp ly by downloading up dates from our website.
Chapter 1. Introduction 3 Features Complete Centralized Remote Serial Management: Remote serial access over the Internet for up to 8 (SN0108) or 16 (SN01 16) servers or other serial IT devices.
SN0108 / SN0116 User Manual 4 Serial Connectivity: VT320 support – backward compatible to VT52 (VT52, 100, 22 0) Hardware and software flow control Real COM port support* Raw TCP.
Chapter 1. Introduction 5 SN0108 / SN01 16 Front Panel No. Component De scription 1 Port LEDs A Port LED lights to indicate the device attached to its corresponding port is online. T he LED flashes when data is being transmitted through its corresponding port.
SN0108 / SN0116 User Manual 6 SN0108 / SN01 16 Rear Panel No. Component Description 1 Power Socket The power cable from the AC source plugs in her e. 2 Power Switch This is a standard rocker switch that powers the SN0108 / SN01 16 on and off. 3 LAN Port The Ethernet cable that co nnects the SN0108 / SN01 16 to the Internet plugs in here.
7 Chapter 2 Hardware Setup Before you Begin S t acking and Mounting The SN0108 / SN01 16 can be placed on th e desktop or it can be rack mounted, as described in the sections that follow.
SN0108 / SN0116 User Manual 8 Rack Mounting The SN0108 / SN0116 can be mounted in a 1U system rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. To r ack mount the unit: 1.
Chapter 2. Hardware Setup 9 PC Inst allation Refer to the Installation Diagram on p. 10 (the numbers in the diagram correspond to the numbers of the steps), as you do the following: 1. For each server or serial device, plug an RJ45 to Serial adapt er into its serial port.
SN0108 / SN0116 User Manual 10 PC Installation Diagram: 5 2 1 4 3 SA0142 (DB9-M, DTE - DCE) Modem SA0141 (DB9-F, DTE - DTE) (DB9, DTE) (DB9, DCE) sn816_Book-v2.
Chapter 2. Hardware Setup 11 Sun Fire V100 Server Installation For each Sun Fire V100 serv er you wish to install, refer to the Installation Diagram on p. 12 (the numbers in the diagram correspond to t he numbers of the steps), as you do the following: 1.
SN0108 / SN0116 User Manual 12 Sun Fire V100 Server In st allation Diagram 5 3 1 4 2 SA0141 SA0142 SunFire V100 Server sn816_Book-v2.book Page 12 Thursday, July 6, 2006 5:41 PM.
13 Chapter 3 Browser Login Logging In SN0108 / SN0116 operation is Int ernet browser based. To begin: 1. Open your browser and specify the IP address of the SN0108 / SN0116 you want to access in the browser's URL location bar . Note: 1. Get the IP address from the SN0108 / SN0116 adm in istrat or.
SN0108 / SN0116 User Manual 14 The SN0108 / SN01 16 Main Screen After you have successfully logged in, the Main Screen appears: Except for the Logout icon, the icons arranged horizontall y across the top are only enabled for the administrato r . Administrative functions are explained in Ch apter 4.
15 Chapter 4 Administration Working Environment Configuration The icon bar at th e top of the main screen is used by t he administrator to configure the SN0108 / SN0116 's wo rking environment. An explanation of each of the configurat ion functions is give n in the sections that follow.
SN0108 / SN0116 User Manual 16 The dialog box is divided int o three main panels, as described below: System Infor ma tion : The System Information section allo ws you to provide a name and description for the SN0108 / SN0116 Station.
Chapter 4. Administration 17 Network Network Configuration allow s you to set up the network parameters for the SN0108 / SN0116: Service Port s: Lets you select the service ports that the SN0108 / SN0116 listens for incoming data on. Unless you have a specific r eason for changing them, we recommend you leave the defau lt settings as they are.
SN0108 / SN0116 User Manual 18 To have the Statio n ob t ain its IP addr ess automatically fr om a DHCP server: 1. Put a check in the Obtain an IP addr ess automa tica lly [DHCP] checkbox. 2. Enable the Enable report fr om the fo llo wing SMTP server checkbox, and key in the IP address of your SMTP server .
Chapter 4. Administration 19 ANMS The Authentication Netw ork Management Service dialog b ox allows you to set up login authorization management from ext e rnal sources.
SN0108 / SN0116 User Manual 20 4. Set the time in seconds that the SN0108 / SN0116 waits for a RADIUS server reply before it times o ut in the Timeout field. 5. Set th e nu mb er of RADIUS retries allowed in the Ret r ies field. 6. Cli ck Save to save the information.
Chapter 4. Administration 21 SNMP Settings: If you want to use SNMP to help with your installation ma nagem ent: 1. Check Enable SNMP Agent . 2. Once SNMP Agent has been enabled, the SNMP Trap checkbox becomes active. If you want to enable SNMP trapping, click to put a check in the checkbox.
SN0108 / SN0116 User Manual 22 OOBC OOBC (Out of Band Configuration), pr ovides the ability to access the SN0108 / SN0116 via a serial connection. This can either be a direct serial connection from a local computer, or a dial in connection via modem. When you click the OOBC icon, the following dialog bo x appears: 1.
Chapter 4. Administration 23 Date / Time The Date / Time function allows you to set the SN010 8 / SN0116's date and time. When you click the Date / Time icon, the following dialog box appears: The date and time that the SN0108 / SN011 6 is currently set to appear in the upper section.
SN0108 / SN0116 User Manual 24 Firmware The Firmware Upgrade fun ction provides a smoot h, automated process for upgrading the SN0108 / SN0116's firmware. New firm ware upgrade packages are posted on our web site as they beco me available. Check the site regularly to find the latest packages.
Chapter 4. Administration 25 3. Click the Br owse bu tton ; navigate to the upgrade file on your computer, and select it. 4. Click Upgrade to pe rform the upgrade. Note: 1. If you enable Check Firmware Version , the upgrade function compares the station's firmware level with that of the upgrade files.
SN0108 / SN0116 User Manual 26 Device Management Configuration The buttons in the b ar along the left side of the SN0108 / SN0116 web page are used to manage and acc ess the devices connected to the SN0108 / SN0116's COM ports.
Chapter 4. Administration 27 Property Settings: To set up the serial communication s parameters for a port, select it, then click the Property Settings bu tton at the bottom of the page: The meanings of the settings are giv e n in th e following table: (Continues on next page.
SN0108 / SN0116 User Manual 28 (Continued from previous page.) (Continues on next page.) Setting Meaning Operating Mode The choices are: Console Ma nagement: In this mode, users establish a T elnet or SSH session under the SN0108 / SN01 16 to manage a server or serial device connected to the port.
Chapter 4. Administration 29 (Continued from previous page.) When you have finished making you r settin gs choices, click Update to save them. T o abandon the settings choices without saving them, simply leave the page.
SN0108 / SN0116 User Manual 30 Alert Settings: The Port Alert Settings dialog box pro vid es a way for you to be informed via email about problems that may occur on the devices connected to the SN0108 / SN0116's ports.
Chapter 4. Administration 31 1. Use the Alert S t ring fields to specify the alerts you want to receive. 2. Enable the Enable r eport to th e following addr ess checkbox, and key in the IP address of your SMTP server . 3. If your server requires auth entication, put a check in the My server r equir es authentication checkbo x.
SN0108 / SN0116 User Manual 32 If user accounts have been set up, the User Manager dialog box appears: This dialog box allows the administrato r to add, delete, and edit user accounts. Up to 15 user accounts can be establ ished. Operators must provide the Usernames and Password s est a bl ished here, in or der to log in.
Chapter 4. Administration 33 1. Key in the user’ s Username and Pa ssword (up to 16 characters for each). 2. Reenter the password to c onfirm that it is correct.
SN0108 / SN0116 User Manual 34 2. Make your changes in the appropriate fields and checkboxes. 3. T o save your changes, click Update . 4. T o exit witho ut saving any changes, click Back .
Chapter 4. Administration 35 If no IP addresses are specified on this page, anyone can open a TCPIP Telnet session to a RAW TCP port by specifying the IP address and port nu mber of the port – without having to specify a Username and Password.
SN0108 / SN0116 User Manual 36 Sys Info The System Information dialog box prov ides informati on about all aspects of the SN0108 / SN0116's configuration: sn816_Book-v2.
Chapter 4. Administration 37 Log Clicking the Log button bri ngs up the Event Log dialog box: The SN0108 / SN0116 maintains a log file of the events that take place on it. This dialog box allows you to select the rang e of events yo u wish to vi ew: Choose To d a y then click OK to see a listing of only today's events.
SN0108 / SN0116 User Manual 38 Once you make a choice and click OK an Event Log List, sim ilar to the one below, appears: When you have finished viewing the event list: If you want to return to the Event Log dial og box , click Back . If you want to erase the contents of the entire log file, click Clear All .
39 Chapter 5 Browser Operation Overview Once you have logged in and the Main Screen appears (see The SN0108 / SN0116 Main Screen , page 14 ).The bar along th e left side is used to configure and control access to each of the SN0 108 / SN0116's COM ports.
SN0108 / SN0116 User Manual 40 (Continued from previous page.) Note: 1. Buttons are only active for the functi ons that the user is authorized to perform. 2. Adm ini strator functions (includ ing Port Config ) are discussed in Chapter 4. 3. Th e Telnet , and User Manager operations are discussed in the sections that follow.
Chapter 5. Browser Operation 41 Te l n e t After viewing the status of the devices attached to the SN0108 / SN0116's ports, if you want to access any of them, click the Telnet button. A screen similar to the one below appears: 1. Select the port you would like to access.
SN0108 / SN0116 User Manual 42 3. T o access the device connected to the port, click Connect . The SN0108 / SN0116 opens a T elnet session and a screen similar to the one below appears: 4. If you are connected to a computer an d want to go to a terminal session or command line to operate it, Press [Enter] .
Chapter 5. Browser Operation 43 6. T o display the Suspend Menu, Press [Ctrl+x] . Where x represents the Suspend Charact er set by the Administrator (see the Property Settings dialog box under Port Configuration , p. 27). The screen will prompt you as to the correct character .
SN0108 / SN0116 User Manual 44 The Main Menu is the text based equivalent of the browser configu ration and control functions. The descriptions and ex planations for the Browser Operations apply to the submen u fu nctions presented here, as wel l. Note: 1.
Chapter 5. Browser Operation 45 Port Configuration Since only the administrator and users with port configuration permission can access this function, it is discussed in the Administration chapter (see Port Config , page 26).
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47 Chapter 6 Out of Band Operation Overview In case the network goes down, or the SN0108 / SN0116 cannot be accessed with the usual browser based method for some other reason, the SN0108 / SN0116 can be reached via several additional Out of Band (OOB) methods.
SN0108 / SN0116 User Manual 48 The following dialog box appears: 3. Key a name to describe the connection in the Name field (we chose Com1 T est); select an icon to re present the connection; then click OK . A dialog box similar to the one below com es up: sn816_Book-v2.
Chapter 6. Out of Band Operation 49 4. For the Connect using: field, select Dir ect to COM1 (assuming you are using COM1 on your PC), then click OK . A Port Sett ing dialog box similar to the one below comes up: 5. For OOBC connections, the SN0108 / SN0116 's serial port settings and the computer's COM port settings must be the same.
SN0108 / SN0116 User Manual 50 6. When the HyperT erminal screen app ears, open the File menu and select: Properties → Settings. The following dialog box disp lays: 7. Change the settings (if necessary), so that they match the settings shown in the dialog box, then click ASCII Setup.
Chapter 6. Out of Band Operation 51 8. Change the settings (if necessary), so that they ma tch the settings shown in the dialog bo x, then click O K. 9. Close the HyperT erminal W indow . When W indows asks if you want to disconnect, click Ye s . W hen W indows asks if you want to save th e session, click Ye s .
SN0108 / SN0116 User Manual 52 Indirect HyperT erminal Connection This method uses HyperTerminal to phone int o the SN010 8 / SN0 116 from a remote location.
Chapter 6. Out of Band Operation 53 This completes the HyperTerminal setup. For W indows NT, 2000, X P and Windows Server 2003 systems, a HyperTermi nal icon that connects you to the SN0108 / SN0116 is created on the desktop. For Windows 98 and ME, you must access HyperTerminal from the Windows Start Menu.
SN0108 / SN0116 User Manual 54 Logging In 1. Double click the HyperT erminal icon on your desktop. 2. In the VT100 terminal window , key in : atdt [modem telephone number] [Enter] The terminal responds with: CONNECT115200 3. W ait at least 60 seconds, then key in: [Ctrl+D] 4.
Chapter 6. Out of Band Operation 55 PPP (Dial In) Connection This type of connecti on works directly t hrough the COM port. Direct PPP Connection Setup: To set up a direct PPP connection, do the following: 1.
SN0108 / SN0116 User Manual 56 4. In t he Modem Pr operties dialog box that comes up change the dialog box settings (if necessary), so that th e COM port is correct, then click OK.
Chapter 6. Out of Band Operation 57 7. In the Advanced Connection Settings dialog box enable Use flow contr ol ; select Hardware (R TS/CTS); then click OK to return to th e Connection page. 8. Click OK (at the bottom of the Connection pag e; then click Next .
SN0108 / SN0116 User Manual 58 Finishing Up: The SN0108 / SN0116's serial port set tin gs and the computer's COM port settings must be the same.
Chapter 6. Out of Band Operation 59 Indirect PPP Connection This method uses a modem connection to phone in to the SN0108 / SN0116 from a remote location.
SN0108 / SN0116 User Manual 60 Final Chec k: To make sure that t he modem and COM po rt are correctly inst alled, follow the procedures described under Final Check o n p. 53. Logging In: 1. Double click the icon you created in the Dial-up Net work folder .
Chapter 6. Out of Band Operation 61 Te l n e t Logging In 1. On your computer , open a terminal (command line) sessi on. 2. At the prompt, key in the SN0 108 / SN0116's IP Address in the foll owing way: telnet [IP Address] Note: The default telnet port is 23.
SN0108 / SN0116 User Manual 62 SSH T erminal Session (Linux): 1. Open a terminal (command line) on your computer . 2. At the prompt, key in your SN0 108 / SN0116 Username and the SN0108 / SN0116's IP Address in the following way: SSH [username@IP Address] Note: The default SSH port is 22.
Chapter 6. Out of Band Operation 63 Third Party Utility (W indows): SSH sessions can be implemented under Win dows with the use of third party utility software, such as PuTTY, a free implem entation of Telnet and SSH for the Win32 and Unix platforms. To ma ke an SSH connection with PuTTY, do the following: 1.
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65 Chapter 7 V irtual Port Management Overview The SN0108 / SN0116 offers Real COM Port support. Devices connected to this type of virtual port appear as if they were directly conn ected to a COM port on the local computer. Data transmi ssion between the device and the local computer takes place over the virtual COM port to the SN0108 / SN01 16.
SN0108 / SN0116 User Manual 66 3. Cli ck Ye s to accept the License Agreement. 4. Continue through the setup screens to complete the driv er instal lation. Virtual Port Management The Virtual Port Management Utility provides a convenient interface to COM port mapping.
Chapter 7. Virtual Port Management 67 Menu and T oolbar The Virtual Port Manageme nt Utility menu and too lbar have the same captions and functions. Users can either click the menu items or buttons to.
SN0108 / SN0116 User Manual 68 Ta r g e t L i s t The left side panel displays all the devices that were found with the Enumeration function, as well as any devices that were manually added with the Target Information fields.
Chapter 7. Virtual Port Management 69 Port List This list displays the port information of the selected target (only one target can be selected at a time).
SN0108 / SN0116 User Manual 70 Mapped COM Port s This panel displays the mapped COM ports, showing the device and port that each mapped one is derived from. The list is generated as soon as the application starts, and is dynamically updated whenever the mapped COM port configuration changes as a result of installat ions and removals.
Chapter 7. Virtual Port Management 71 Port Mapping and Unmapping Port Mapping To map a v irtual COM port: 1. Double click your T arget item in the Port List to brings up the Port Mapping dialog box: 2. Drop down the list of available COM ports and select the COM port you wish to map th e T arget port to.
SN0108 / SN0116 User Manual 72 Port Unmapping T o unmap virtual COM ports: 1. Either click Unmap… on the button bar or select Unmap… from th e menu to bring up the Po rt Unmapping dialog box: 2. Drop down the list of mapped COM ports and select the COM port you wish to unmap.
73 Appendix Specifications Function SN0108 SN0106 Serial Connectors T o Devices 8 x Serial Device Jacks 16 x Se ri al D e vi ce J ac ks T o LA N 1 x RJ-45 Power Connector 1 x 3-prong AC Socket LEDs Li.
SN0108 / SN0106 User Manual 74 Administrator Login Failure If you are unable to perform an Adminis trator login (because the Username and Password information has become corrupted , or you have fo rgotten it, for example), you can clear the login information wit h the fo llo wing procedure: 1.
Appendix 75 IP Address Determination If you are an administrato r logging in for the first time, you need to access the SN0108 / SN0106 in order to giv e it an IP address that users can connect to. There are three methods to choose from. In each case, your computer must be on the same network segment as the SN0108 / SN010 6.
SN0108 / SN0106 User Manual 76 4. Select either Obtain an IP addr ess automatically (DHCP) , or S pecify an IP addr ess . If you chose the l atter , fill the IP Address, Subnet Mask, and Gateway fields with the information appro priate to your network.
Appendix 77 Method 3: A fixed IP address can als o be assig n ed with the ARP command as follows: 1. T urn of f the power to the SN0108 / SN0106. 2. Enter the following command: arp -s <ip address&.
SN0108 / SN0106 User Manual 78 RJ-45 to Serial Adapters RJ-45 to Serial adapters are not included with the SN0108 / SN0 106 package. To purchase these adapters, contact you r dealer. The tables on the following pages describe the av ailabl e adapter configurations.
Appendix 79 SA0143: RJ45-F to DB25-F (Black Connector) DTE to DTE SA0144: RJ45-F to DB25-M (Black Connector) DTE to DCE SN0108 / SN01 16 (RJ45) Pins (8) Computer (DB25) RTS 1 <———————.
SN0108 / SN0106 User Manual 80 SA0145: RJ45-F to DB9-M (Blue Connector) DTE to DTE SA0146: RJ45-F to DB9-F (Blue Connecto r) DTE to DCE SN0108 / SN01 16 (RJ45) Pins (8) Computer (DB9) RTS 1 <——.
Appendix 81 SA0147: RJ45-F to DB25-M (Blue Connector) DTE to DTE SA0148: RJ45-F to DB25-F (Blue Connector) DTE to DCE SN0108 / SN01 16 (RJ45) Pins (8) Computer (DB25) RTS 1 <———————.
SN0108 / SN0106 User Manual 82 T roubleshooting Battery Replacement This equipment is provided with a replaceable lithium battery: CR2032 3V. Replacement by an incorrect type may result in an explosion. CAUTION! RISK OF EX PLOSI ON IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
83 Index A Administration, 15 ANMS settings, 19 Date and time, 23 Firmware upgrade, 24 General settings, 15 Network settings, 17 Administrator Login Failure, 74 Administrator password, 16 Alert settin.
SN0108 / SN0116 User Manual 84 indirect HyperT erminal, 52 indirect PPP, 59 OOBC, 22 Out of band configuration, 22 Out of Band Operation, 47 Overview, 1 P Port alert configuration , 30 Port configurat.
Een belangrijk punt na aankoop van elk apparaat ATEN Technology SN0108 / SN0116 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
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In een situatie waarin je al een beziter van ATEN Technology SN0108 / SN0116 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de ATEN Technology SN0108 / SN0116 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met ATEN Technology SN0108 / SN0116 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
