Gebruiksaanwijzing /service van het product SKG-300 van de fabrikant Planet Technology
Ga naar pagina of 36
Personal VoIP Gateway SKG-300 User Manual 1.
Copyright Copyright (C) 2005 PLANET T echnology Corp. All rights reserved. The products and programs described in this User ’s Manual are licensed products of PLANET T echnol ogy , This User ’s Ma.
3 Index Chapter 1 Intr oduction .................................................................................................................... 4 SKG-300 Featur es ..................................................................................
Chapter 1 Intr oduction Thank you for purchasing SKG-300 Personal V oIP Gateway . PLANET provides several types of Skype solution to meet various dem ands. A s illustrate d, customers can use any home phone for both Internet-b ased and standard telephony , without the need for special phone, headset s or microphones.
5 ¾ Quick Installa tion Guide ¾ CD-ROM with User ’s Ma nual, Driver and Utility System requirements Minimum System Requirements ： ¾ Microsoft Windows 2000/XP ¾ Pentium 400MHz CPU or equivalent.
Chapter 2 SKG-300 Setup 2.1 Hardware Det ails LED Display LED Indicators Descriptions LINK S teady on indicates SKG-300 has correctly connected to the USB port of your PC PSTN S teady on indicates SKG.
Port Descriptions Line For connecting to PSTN line Phone For connecting to a phone set USB For connecting to a computer or laptop 2.2 SKG-300 utility setup " Note : Do not connect th e SKG-300 adapter to your computer un til instructed to do so by the installation wizard.
Then you will see the End User License Agreement. Click the “I have read …” checkbox and press the I Agree button as shown below . W ait until you see the following popup and pre ss the OK button.
9 " Note : The SKG-300 Adapter MUST not be connec ted to a bus powered USB hub. Y ou will see the following Windows New Hardware Found Wiza rd . Select Install from a list or specific location (Advanced) and press the Ne xt button, input the installation program location and p re ss Next button.
When you see the following screen, pre ss the Finish button. 10 Then you will see the following Windows Ne w Hardware Found Wizard scree n. Select Install from a list or specific location (Advanced) and press the Ne xt button, input the installation program location and p re ss Next button.
When you see the following screen, pre ss the Continue Any w ay button. When you will see the following scree n, select the option, “ allow this program to use Skype” and press the OK button.
12 When you see the following screen, pre ss the Finish button. STEP 3: When the instal lation completes you should see t he following message appea r near your system tray and a new telephone icon (circl ed in red below) in your system tray as sh own below .
STEP 4: Connect a standard telepho ne handset to the SKG-300 phone jack using a telephone cable as shown be low STEP 5: Co nnect a telep hone cabl e betwee n the S K G-300 line jack and a wal l jack as sho wn bel ow .
Y ou final configuration should resemble the followin g. 14.
Chapter 3 SKG-300 Configuration 3.1 Enable SKG-300 In order to use SKG-300 and its features, (1) the SKG-30 0 adapter must be plugged into the PC, (2) a telephone handset must be plugged into the SKG-.
Y ou may see the following screen, select the option, “ allow this program to use Skype” and press the OK button. Y ou should now see the SKGAgent in the Windows System T ray as shown below . Y ou are now ready to use the Planet Personal V oIP Gateway .
When the SKGAgent is not running, there is no phone in the syste m tray . 3.2 T esting SKG-300 Skype provides a useful feature to te st your connection. It is called Echo1 23. If you send “callme” in a chat with echo123, the echo12 3 service will call you and let you leave a message which will be played ba ck to you.
Y ou will see the following chat screen and you sh ould enter “callme” and press the Ent er key on your keyboard. Within 10-20 seconds, you should see the following screen, and the teleph one connected to the SKG-300 adapter should ring. Pick up the hand set and follow the inst ructions.
When the test concludes you can pre ss OK on the following screen. 19 and then press Finish on the following screen. 3.3 Making and Receiving Calls Y ou can continue to use the telephone hand set connected to the SKG-300 ad apter to make and receive standard tele phone calls as you used without any change.
call, dialing as per the SkypeOut™ reco mmended dialing sequence, 00 + co untry code + telephone num ber (e.g. 00 886 2 22199518) and pressin g the asterisk (*) key .
21 Step 3: Y ou will now see an indication that the Skype™ c ontact has a speed dial associated with them as shown be low . 3.5 Switching Between V oIP and Regular Calls While on a regular phone call you may receive a Sky pe™ call or while on a Skype™ call you may receive a regular call.
22 can do the following: • Press ‘#1’ to answer new call keeping current call on-hold • Press ‘##’ to answer call and terminate curre nt call Once having 2 active calls, you may: • Press.
23 Y ou will see the SKG-300 configur ation screen as shown below . Press the Call Forwarding t ab to see the Call Forwarding p arameters as shown below .
• Check the Enable Call Forwar d checkb ox as sh own below 24 • Select the number of rings before the forwarding t akes place as shown belo w . Then select the telephone that sho uld be di aled on the telephone line and press the Apply and/or Exit button as shown below .
If you are on a PBX, you may need to press a digit to get an outside line (i.e. 9). In this case you would enter 0,,,22199518. In order to forward incomin g regula r call s to a V oIP call, such as through SkypeO ut™ or to a S kype a ccou nt, enter speed dial number (e.
3.9 T oll Bypass T oll bypass is similar to forwarding, except the in coming caller hears a beep, enters a pa ssword and then dials out an arbitrary number instead of fixed forw ardi ng as described in the previous se ction. There are two common scenari os for this.
27 In order to enable toll bypa ss of incoming PSTN calls, change the Phone Line to VOIP settings as follows: • Check the Enable T oll Bypass checkbox as sh own below • Select the number of rings before the forwarding t akes place as shown belo w .
28 Set your password and press a pply as shown below . The password can b e any 4 to 8 digit s When you call into your telephone line you will hear a beep. Enter the pin code followed by the * button and then enter the Skype speed dial (e.g. 22) or the SkypeOut telephone number (e.
29 " Note : You may need to disable suspend mode in your computer to prev ent the computer from going into sleep mode. If the computer is in sleep mode, then forwarding will not work. Or you can enable “Disable St andby/Hibernate” in configuration.
30 Automation ： Inactive ： SKG-300 will not record any voice. Record next call ： SKG-300 will only record the next call, and then the Automation status will change to Inactive . Record all calls ： SKG-300 will record all the calls automatica lly; user can check the voice file in the specific directory .
User Action Key Repeat current message 1 Delete current message, move to next 2 Keep current message, move to next 3 Delete all messages 9 9. If you don’t enter any valid key within 5 sec af ter mes.
The Initiate V oIP Call – press these keys to get a V oIP dial-t one. Y ou can now dial a SkypeOut™ call or a Skype™ speed dial call from your telephone hand set . The Send Key – press this key following the phone number (or speed dial numb er) when making a V oIP call.
33 When the uninst all in dicator disappears, the un-inst all ation is complete. 3.15 T roubleshooting The first step in troubleshooting is to read the re adme.txt that appears in the SKG-300 program group. It contain s a list of known issues for the current SKG-300 driver version.
Common Fix If SKG-300 was working O K and suddenly stop s working properly (e.g. stop s responding to i ncoming rings or you cannot get a V oIP dial tone) try the followin g: • Quit the SKGAgent (ri.
• If the Skype™ application was terminated for any reas on while the SKG-300 agent was running, you will need to exit the SKGAgent and then rest art it.
Check the Audio In and Audio Out list boxes and make sure SKG-300 Skype Audio Device is selected. Call Forwarding is not working properly • Make sure th at a telephone cable is plugged into th e SKG.
Een belangrijk punt na aankoop van elk apparaat Planet Technology SKG-300 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Planet Technology SKG-300 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Planet Technology SKG-300 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Planet Technology SKG-300 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Planet Technology SKG-300 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Planet Technology SKG-300 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Planet Technology SKG-300 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Planet Technology SKG-300 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
