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5.0.0 | Oct. 2009 | 3150-30828-001 Polycom ® RSS ™ 4000 System User Guide.
© 2009 Polycom, Inc. All rights reserved. Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc.
1-i T able of Content s Preface ····················································································.
Table of Contents ii Managing Recording Files ·················································· 2-37 Viewing Archive Properties ··········.
Polycom® RSS™ 4000 User Guide iii Accessing and Installing Polycom RSS Media Tools ·················· 6-2 Uninstalling Polycom RSS Media Tools ··················.
Pr eface This User Guide prov ides system operation and setup inform ation for users and administrators o f the Polycom® RSS™ 4000 system. The Polycom® RSS™ 4000 is a network se rver that enable s users to easily record, stream and archiv e media co ntent.
1-1 1 Polycom® RSS™ 4000 Installation and Pr eliminary Configuration General Safety Pr ecautions Follow these rules to en sure general safety: Keep the area around the Polycom® RSS™ 4000 unit clean, free of clutter and well ventilated.
Chapter 1- 1-2 Polycom® RSS™ 4000 Installation and Prelimi nary Configuration Unpacking and Installing the Polycom® RSS™ 4000 1 Place the Polycom® RSS™ 4000 unit on a stable flat surface in the selected location, not for rack mount.
Polycom® RSS™ 4000 User Guide 1-3 Figure 1-3 IP Address Settings 3 Open the internet explorer and browse to: http://192.168.1 .254 4 Login to the system. Use the default User name ( POLYCOM ) and Password ( POLYCO M ). Figure 1-4 Login to Web UI 5 Go to system configuration->IP setting and set a static IP addr ess.
Chapter 1- 1-4 Polycom® RSS™ 4000 Installation and Prelimi nary Configuration Figure 1-5 IP Settings Page Changing the ini tial IP address via an RS232 Console or Telnet Another option to modify the IP addr ess of the Polyc om® RSS™ 4000 is using the RS232 console.
2-1 2 W eb User Interface (UI) The Polycom® RSS™ 4000 provides two types of user interface: Web UI - Web Interf ace to configure, control, monitor Po lycom® RSS ™ 4000 and vie w archives.
Chapter 2 - 2-2 Web User Interface (UI) Logging into Polycom® RSS™ 4000 via the W eb 1 Enter the Polycom® RSS™ 4000's IP address in the address field an d press enter. The user will see the Po lycom® RSS™ 4000's login page, as shown in Figure 2-1 .
Polycom® RSS™ 4000 User Guide 2-3 Polycom® RSS™ 4000 W eb UI Main screen Figure 2-2 Polycom® RS S™ 4000 Web UI Main screen The Polycom® RSS™ 4000 Main screen includes three major sections:.
Chapter 2 - 2-4 Web User Interface (UI) Figure 2-3 Product Information Page Table 2-1 Product Information D etails Item Deta ils System name Displays the current Polycom® RSS™ 4000 device n ame. Product type Displays the video server type. V ersion Displays the current versio n and distributio n date.
Polycom® RSS™ 4000 User Guide 2-5 Item Details Configure multicast parameters in the "Recordin g parameters-> multicast settings" p age. See multicast settings for details. When not activated, is displayed. T o use the multicast function, acquire a multicast-activated product key code.
Chapter 2 - 2-6 Web User Interface (UI) Table 2-2 System Usage Details Item Deta ils Hard drive usage Displays the Polycom® RSS™ 4000's curre nt hard drive resource usage. CPU usage Displays the Polycom® RSS™ 4000's curre nt CPU usage.
Polycom® RSS™ 4000 User Guide 2-7 Figure 2-5 Product Activation 2 Click on “Polycom Resour ce Center” to enter the Polycom Resource login page. 3 Sign in with your r egistered emai l account and password. If you are a new user, register for an account first.
Chapter 2 - 2-8 Web User Interface (UI) If you w ish to activate the device's optiona l functions alone, you must first obtain a product lic ense with these f unctions.
Polycom® RSS™ 4000 User Guide 2-9 uses a NAT, you can enable NAT option to allow the Polycom® RSS™ 4000 to communicate with external networks . If “Enable NAT” is selected, the external address for NAT usage must b e configured.
Chapter 2 - 2-10 Web User Interface (UI) the next available Polycom® RSS™ 4000 device with the same prefix, an d the user can play back or record a vi deo on another Polycom® RSS™ 4000 without having to disconnect and reconnect.
Polycom® RSS™ 4000 User Guide 2-11 Figure 2-10 User custo mization screen Customizing the IVR Messages Figure 2-11 IVR Message setting sectio n Users will hear different IVR messages when operating the Po lycom® RSS™ 4000. The user can chan ge the system's IVR messages in the "IVR m essage" area on this interface.
Chapter 2 - 2-12 Web User Interface (UI) Click on the "Browse" button in this area , confirm the pa th of the file to be changed, and click on the "Download file" button to downlo ad the new file. After the file has been dow nloaded successfully, the system's logos will be replaced with the new logos.
Polycom® RSS™ 4000 User Guide 2-13 Setting the default endp oint menu language Figure 2-16 Default endpoint menu langu age setting section After the endpoint is used to call and establish a connection with the Polycom® RSS™ 4000, the menu screen sent from the Polycom® RSS™ 4000 will appear on the endpoint.
Chapter 2 - 2-14 Web User Interface (UI) Backup Setting s Policies There are three options with regard to automatic backup frequency: Never backup – Video files will not be backed up to the FTP server if this is selecte d. Backup after end of recording – Vi deo files will be immediate ly backed up to the FTP server if this is selected.
Polycom® RSS™ 4000 User Guide 2-15 Figure 2-18 System Setting s Page Table 2-4 System Settings Details Item Deta ils T urn on Window s Firewall T urn on or turn off the Polycom® RSS™ 4000 system’s firewall. When it is enabled, Windows Firewall blocks all unsolicited incoming net work traffic on all netw ork connections.
Chapter 2 - 2-16 Web User Interface (UI) Item Details Disable H.323 Playback This item is not checked by default. If selected, it will disable the H.323 connection ’s playback function and "Play Video" will be disabled in the Onscreen UI main menu.
Polycom® RSS™ 4000 User Guide 2-17 Figure 2-20 Logger Settin g s Page Managing Log Files For log files alre ady created by the device, Polycom® RSS™ 4000 o ffers a function to manage these log files.
Chapter 2 - 2-18 Web User Interface (UI) log file in h is computer’s file destination path. Delete Log Fi les: First select th e log file for deletion, t he user can select a s ingle file or multiple files to be deleted. The user can also dele te all files.
Polycom® RSS™ 4000 User Guide 2-19 If the software vers ion information did not change , it means the software upgrade was not successful. In that case, enter the Product Information page to check that the software currently running on the device meets the minimum version required by the upgrad e package.
Chapter 2 - 2-20 Web User Interface (UI) the organization and location. Click on " Cr eate" to complete the certificate request. Figure 2-24 Create New Certificate Re quest S t ep 2 – G et Ce rti fic ate After creating a certificate requ est, it automatically enters the " Certificate Signing Request" p age.
Polycom® RSS™ 4000 User Guide 2-21 the user visits the device’s web page, th e user must enter the format into the browser as "https://device IP address" in order to successfully connect. And it also require s installing the certificat e according to the pop up message box on the local machine to be able to login to the web page.
Chapter 2 - 2-22 Web User Interface (UI) Figure 2-27 Add Endpoint Table 2-5 Details of Endpoint Configuration Items Item Deta ils Name Enter the name to identify the endpoint. The user can enter any combination of letters or numbers, but the len gth cannot exceed 32 characters.
Polycom® RSS™ 4000 User Guide 2-23 User Management Click on Account " Management -> Users" to add new users, edit user properties, and delete users in the Users page.
Chapter 2 - 2-24 Web User Interface (UI) Item Details system, and the user has all privileges and c annot be deleted. However , the password can be changed. E-Mail Enter a valid e-mail address. The length cann ot exceed 64 characters (For future use).
Polycom® RSS™ 4000 User Guide 2-25 Add Gr oup Click the " New " button on the Groups Management page, and the page will jump to the Add User Group page. On the Add Group page, th e user can set the added group name, group description, and the endpoints and users included in the group.
Chapter 2 - 2-26 Web User Interface (UI) Delete Gr oup To delete a group on the Groups p age , select the group and then click the " Delete" button. The user can select one group or multiple group s for deletion. The user can also select all groups for deletion by checking the check box in the header.
Polycom® RSS™ 4000 User Guide 2-27 Item Details User Password: Sets the user password used by the Polycom® RSS™ 4000 when accessing the Active Directory server .
Chapter 2 - 2-28 Web User Interface (UI) The Polycom® RS S™ 4000 supp orts H.239 on ly. To reco rd the prop riet ary People + Content st andard, util ize a Polycom MG C to transco de the propri etary c ontent to H.
Polycom® RSS™ 4000 User Guide 2-29 Setting a Reques t for Fast Forward / Ba ckward Interval in the Recording Pr ocess In order to ensure quality during playback, the Polycom® RSS™ 4000 will request I-frames from the endpoint at the configured time interval.
Chapter 2 - 2-30 Web User Interface (UI) recording resources available. Group List : When this is selected, only endpoints that are in selected groups can start to record.
Polycom® RSS™ 4000 User Guide 2-31 parameters. In the Point to Point Settings page, the administrator ca n set recording room name, recording room number, recording room protocol, and recording room rate, as well as whether nor not to record H.
Chapter 2 - 2-32 Web User Interface (UI) On this page, the administrator can configure the settings for recordi ng room name, recording room number, video pr otocol, and recording room rate. Recording Room Name: This is used to identify the r ecording room.
Polycom® RSS™ 4000 User Guide 2-33 Delete Recording Room To delete a recording room on the page, select the recording room and then click the “ Dele te” button. The user can select one r ecording room or multiple recording rooms for del etion. The user can also select a ll recording rooms for deletion.
Chapter 2 - 2-34 Web User Interface (UI) Polycom® RSS™ 4 000 will do a capability negot iation with the called endpoint and establish a connection a ccording to the negotiated audio and video protocols.
Polycom® RSS™ 4000 User Guide 2-35 Item Details Address video sent by the Polycom® RSS™ 4000 device. Media Base Port Sets the port used by the video sent by the Pol ycom® RSS™ 4000 device, with a range bet ween 4000 and 65000.
Chapter 2 - 2-36 Web User Interface (UI) Figure 2-39 Number of Repeats Option Live S treaming Multicast The video being streamed is also being multicast automatically if the multicast fun ction is enabled.
Polycom® RSS™ 4000 User Guide 2-37 1 Click on “ Recording Setting ” -> “ Streaming Setting s ” in the naviga tion bar on the left side of the Web Page to enter the following page: Figure.
Chapter 2 - 2-38 Web User Interface (UI) Figure 2-42 Archives Page V ie wing Ar chive Properties As shown in Fig ure 2-42 , the Archives page shows the videos that can currently be seen by users and the ir vi deo properties, including: video name, server name, video start time, duration , video recording rate, video protocol used, whether or not H.
Polycom® RSS™ 4000 User Guide 2-39 Figure 2-43 Enquirin g Archives Enter the keyword for the archive’s name in the inquiry input box, and then click the apply but ton to inquire. After s uccessfully looking it up , the video table shows all arch ives that contain the keyword entered.
Chapter 2 - 2-40 Web User Interface (UI) Item Deta ils the length cannot exceed 128 characters. Viewing Rights This is used for setting the viewing rights for this video during playback. The specific operations are the same as the settings on the Single Point Recording page.
Polycom® RSS™ 4000 User Guide 2-41 download the archive. The user can select “ Download WMV format archive” or “ Download Native fo rmat archive” .
Chapter 2 - 2-42 Web User Interface (UI) The first check box und er the “New” button o n the Archives page is Se lect All. All of the archives will be checked if this che ck box is selected. Go to Archive Pages The current page number and total num ber of pages are shown in the top right corner of the archives table.
Polycom® RSS™ 4000 User Guide 2-43 will change to . Repeatedly clicking on the button on the left will pause/continue the recording operation, and the buttons will change to . Clicking on the button on the right will stop recording. Clicking again on this button will disconnect the H.
3-1 3 Onscr een User Interface (UI) – Confer ence Recording In addition to using the Web UI to manage the Polycom® RSS™ 4000, users can also use the onscreen UI which allows the user to perform recording and playback tasks to interact with the device.
Chapter 3 - 3-2 Onscreen User Interface (UI) – Confere nce Record ing Single Point Recording Using an Endpoint Menu (onscr een UI) Main Menu After using an endpoint to call the Polycom® RSS™ 4000 and establish an H.323 connection, the Polycom® RSS™ 4000 will present the main menu below.
Polycom® RSS™ 4000 User Guide 3-3 viewed at the same time. If PC Content r ecording is s elected, but n o PC content was sent during the recording, two window s o r on e two-image window w ill b e displayed during p lay back on the Web but the primary win dow for content will remain black.
Chapter 3 - 3-4 Onscreen User Interface (UI) – Confere nce Record ing Figure 3-4 Setting PIN code and returnin g to the Record Video menu S tart Recording Once the decision has been made to include H.239 content and/or a PIN code, select Start Rec ording to begin the recording.
Polycom® RSS™ 4000 User Guide 3-5 S top Recording Use the remote control to select Stop to stop the current recording and generation of a video file. T he user will hear the IVR message "The conference recording has ended". The Poly com® RS S™ 4000's in tern al storage w ill rese rve 500 MB of storage space .
Chapter 3 - 3-6 Onscreen User Interface (UI) – Confere nce Record ing Figure 3-7 Enable i mmediate recording This functionali ty is intended to be used in case of connection where the Far End Camera Control or the DTMF are being di sabled, w hich will not allow the user to navigate vi a the Poly com® RSS™ 4000 onscreen men u.
Polycom® RSS™ 4000 User Guide 3-7 Using a Polycom MCU for Single Point Recording Polycom's MCU (Mult ipoint Control Unit) line, consisting of t he MGC and RMX, can be easily integrated with the Polycom® RSS™ 4000.
Chapter 3 - 3-8 Onscreen User Interface (UI) – Confere nce Record ing recording rooms configured on the Po lycom® RSS™ 4000. Figure 3-9 Configured Recordi ng Rooms From the "Recording room&q.
Polycom® RSS™ 4000 User Guide 3-9 Using an E.164 num ber to immediately en ter a recording room If the RSS is registered to a Gatekeeper, users can quickly access a recording room without using onscreen navigat i on menus. The user can dial the [Polycom® RSS ™ 4000 prefix][ Recording room prefix] to immediate ly enter a recording room.
4-1 4 Onscr een User Interface (UI) – Ar chive Playback After a video has been reco rded, it is stored separately in two format s: as a raw H.323 bit stream (for H.323 playb ack), and in WMV form at (for Web archive view) . An H.323 endpoint can p lay back a video stored as a raw bit stream by calling the Polyc om® RSS™ 4000.
Chapter 4 - 4-2 Onscreen User Interface (UI) – Arch ive Playback V ideo V iewing Rights Select "Archive List" from the "Play Video" menu. This opens the interface shown in Figure 4-2 , whic h displays a list of the v ideos that the endpoi nt can view.
Polycom® RSS™ 4000 User Guide 4-3 After an endpo in t calls a Polycom® RSS™ 4000 and makes a con ne ction, videos will be listed for playback only when the endpoint has viewing righ ts and its video algorithm sup po rts the video .
Chapter 4 - 4-4 Onscreen User Interface (UI) – Arch ive Playback Figure 4-4 Enter the quick access code Use the remote control's number keypad to input a file's quick access code, and press "#" when finished.
Polycom® RSS™ 4000 User Guide 4-5 Figure 4-5 Archive sort options Sorting rules that can be set in this interf ace include: Sorting by video creation time, sorting by the video's durati on, sorting by the video's name, sorting by the name of the RSS (server) on which the video file is stored, and sorting by the video form at.
Chapter 4 - 4-6 Onscreen User Interface (UI) – Arch ive Playback Fast Forward/Reverse/S top When playing back a vide o, viewers can use the remote control to operate the fast forward/reverse/stop function s. The Polycom® RSS™ 4000 utilizes the following DTMF tones as convenient video play func tions.
5-1 5 Appendix A – T erminal Setting and User Commands The Polycom® RSS™ 4000 supports command settings for the configuration of equipment and troubleshooting.
Chapter 5 - 5-2 Appendix A – Terminal Setting and User Commands The preset def ault login pass word is “POLYCOM" After forgetti ng the login pass word, a user c an use emulat ion soft ware to connect to the serial port, and the n reset the Polycom® RSS™ 4000.
Polycom® RSS™ 4000 User Guide 5-3 # reset password Password has been successfully reset. Show system information Enter “show" after the prompt "#" and press Enter to display system information includ ing system performanc e, software version, PHP version, image versio n, Apache version and LAN address.
Chapter 5 - 5-4 Appendix A – Terminal Setting and User Commands “cleankey” after the prompt "#" and press Enter to remove the existing activation key code. # cleankey Are you sure to clean activation key. WARNING: RSS will be inactivated after this operation.
Polycom® RSS™ 4000 User Guide 5-5 Please input administrator's password to continue: Enter the correct administrator password after the prompt ":" a nd press Enter. The Polycom® RSS™ 4000 will begin resetting. Prepare to reset configurations.
6-1 6 Appendix B - Polycom RSS Media T ools This section introduces three softwa re tools used exclusively on the Polycom® RSS™ 4 000: Polycom RSS Multicast Player, Media Convert er for Polycom RSS.
Chapter 6 - 6BAppendix B - Polycom RSS Media Tools 6-2 Accessing and Installing Polycom RSS Media T ools To install the Polycom R SS Multicast Player, Media Converter for Polycom RSS, and Polycom RSS .
Polycom® RSS™ 4000 User Guide 6-3 shown below. Figure 6-1 Multicast Player Receiving Multicast V i deos Click on the "Settings" button in the multicas t operating window to change the Polycom RS S Multicast Player 's settings, as shown below.
Chapter 6 - 6BAppendix B - Polycom RSS Media Tools 6-4 Figure 6-3 List of received video files Playing Multicast V ideos Use the mouse to select a video from the list shown in Figure 6-3 , and single-click the "Play" button to play the selected video, as shown b elow.
Polycom® RSS™ 4000 User Guide 6-5 Because t he software requi res some time to acquire the I-f rame of the vi deo stream, there will be a slight delay between clic king on the "Play" button , or double-clicking on a video, to the t ime the video actually st arts playing.
Chapter 6 - 6BAppendix B - Polycom RSS Media Tools 6-6 Figure 6-7 St atistical infor mati on Using Media Converter for Polycom RSS Format conversion The Media Converter for Polycom RSS can be used to .
Polycom® RSS™ 4000 User Guide 6-7 Figure 6-8 Open Archive 2 Click on the "Browse File" button and select the bit stream file the user wish to convert. If the user wishes to view information concerning the file, click on the "Detail" button to call up the interface shown below.
Chapter 6 - 6BAppendix B - Polycom RSS Media Tools 6-8 Figure 6-10 Conversio n type 4 Select a file c onversion type: Native Ar chive Format or MP4 Form at. 5 After selecting, click on the "Next" button to enter the other conversion option interface.
Polycom® RSS™ 4000 User Guide 6-9 conversion tool during the conversion process. A prev iew is shown when this box is checked, but not permitted when this box is unchecked. 6 Click on the "Save Fi le" button and se t the save path and filename after conversion.
Chapter 6 - 6BAppendix B - Polycom RSS Media Tools 6-10 will pause file conversion. Clicking on the "Resume " button will then resume video conversion.
Polycom® RSS™ 4000 User Guide 6-11 to the Polycom® RSS™ 4000. Information shown in this list includes: Status, File Name, %, and Direction. Status indicate s the file's upload status, which may be "pend ing," "transferring," "pause," "stop," "canceled," or "done.
Chapter 6 - 6BAppendix B - Polycom RSS Media Tools 6-12 Figure 6-16 Log in dialog box Enter the IP address, administrator nam e, and password of the Polycom® RSS™ 4000 the user wish to connect to, and click on "Login" button to login to the Polycom® RSS™ 4000.
Polycom® RSS™ 4000 User Guide 6-13 1 Click on the "Select File" and select bit stream files th at you wish to upload. You can s elect multiple files. Th e software will show an incorrect format message if the format i s not suitable for uploadin g.
Chapter 6 - 6BAppendix B - Polycom RSS Media Tools 7-14 7 Appendix C – Regulatory Notices Importa nt Safeguards Read and understand the follo wing inst ructions befor e using the system: Close supe rvision is nece ssary when th e sy stem is used by or near ch ild ren .
Polycom® RSS™ 4000 User Guide 7-15 Regulatory Notice s uses, and can radiate radi o frequ ency energy and, if not ins talled and used in accordance with the instruction manual, ma y cause harmfu l interference to radio communications.
Chapter 6 - 6BAppendix B - Polycom RSS Media Tools 7-16 Regulatory Notice s Lithium coin cell warning This equipment contains a Lithium coin cel l which is not user serviceable. Refer servicing to qualified service perso nne l only . Do not attempt to open the c ase of this product.
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