Gebruiksaanwijzing /service van het product RAS200A van de fabrikant Polycom
Ga naar pagina of 28
Polycom RAS200A Administrator ’ s Guide V ersion 1.0.0 August 2006 P/N 3725-18101-001B.
Trademark Informati on Polycom®, the Polycom logo design, SoundS tation®, SoundS t ation VTX 1000®, ViaVideo®, ViewS t ation®, and Vo r t e x ® are registered tradema rks of Polycom, Inc.
Contents iii Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Documentation Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . -v Conventions . . . . . . .
Administrator’s Guide iv Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1.
v About This Guide This document, Polycom RAS200A Administrator’s Guide , describes how to configure, maintain, and troubleshoot er rors for the Polycom RAS200A server.
Polycom RAS200A Administrator’ s Guide vi Contacting Polycom T echnical Support For additional help, contact your Polycom Administrator or Polycom Technical Support at one of the following: • 1-800-POLYCOM • 408-474-2050 • techsupport@polycom.
1 - 1 1 Overview of Polycom RAS200A The Polycom RAS200A server provides a video conferencing management application that enables video commu nications in point-to-point and multipoint video conferences.
Administrator’s Guide 1 - 2.
2 - 1 2 Configuring the Polycom RAS200A This chapter describes how to configure the Polycom RAS200A. Logging In You access the Polycom RAS200A thro ugh Micros oft Interne t Explorer. T o access the Polycom RAS200A 1. Launch Internet Explorer. 2. Type the IP address of the syste m in the Address line, and press En ter .
Administrator’s Guide 2 - 2 Figure 2-1 Login Screen T o log out of Polycom RAS200A >> Click the red arrow, , in the upper-right corner of the screen. Entering Licensing Information The Polycom RAS200A server includes a tr ial license for 50 seats, which allows you to start using the product immediately.
Configuring the Polycom RAS200A 2 - 3 7. When the license number appears, record it. __________-_____ _____-_________-_______ ____ __________-_____ _____-_________-_______ ____ T o enter the license number in Polycom RAS200A 1. Go to System Setup > Li censing .
Administrator’s Guide 2 - 4 Figure 2-3 Ch ange Password Screen V iewing or Changing Profiles The Polycom RAS200A uses a profile to create conferences on the MGC and can create a profile automatically when you add an MGC to the Polycom RAS200A. Note: You can only view or change the profile name.
Configuring the Polycom RAS200A 2 - 5 Figure 2-4 Profiles Screen Changing System Settings You can modify Polycom RAS200A system settings. T o change Polycom RAS200A settings 1. Go to System Setup > Sy stem Settings . 2. On the System Settings screen, enter required changes and click Update .
Administrator’s Guide 2 - 6 In this screen, you specify the following informati on: Setting up MGC Devices To monitor and manage MGC devices, you must add them to the Polycom RAS200A server. T o add MGC devices 1. Go to Directory Setup > Devi ces .
Configuring the Polycom RAS200A 2 - 7 Figure 2-6 List of MGC Devices Scre en 2. Click Add . The Add Device screen appears. Figure 2-7 Add Device Screen 3. In the Device Name field, e nter the name of the MGC. 4. In the IP Address field, e nter the IP address of the MGC con troller.
Administrator’s Guide 2 - 8 5. In the Admin User ID field, enter th e administrative user’s login ID for the MGC. 6. In the Password field, enter the passw ord of the administrative user for the MGC. 7. In the Priority drop-down list, select High, Medium, or Low.
Configuring the Polycom RAS200A 2 - 9 Deleting MGC Devices When you no longer use a specified MGC, you can dele te it from your network. T o delete MGC devices 1. Go to Directory Setup > Devi ces . 2. In the Li st of Devi ces screen , select the device you wa nt to rem ove and click Delete .
Administrator’s Guide 2 - 10.
3 - 1 3 Maintaining the Polycom RAS200A This chapter describes how to maintain the Polycom RAS200A server. Shutting Down the Server If you need to shut down the Polycom RAS200A system, turn off the power with the button on the front panel or use re m o t e a c c e s s t o s h u t d o w n t h e s e r v e r gracefully.
Administrator’s Guide 3 - 2 2. Click Reset Server . A confirmation message appears asking whether you want to reboot the server. The following warning message appears.
Maintaining the Polycom RAS200A 3 - 3 — If you ordered a CD-ROM, insert it in the CD drive. The insta llation process should start automatically. 2. Follow the on-screen inst ructions in the Installa tion wizard to complete the upgrade installat ion.
Administrator’s Guide 3 - 4 T o start th is utility >> On the server’s d esktop, double-click the RAS200ABackupRestore.exe file. The Polycom RAS200A Backup and Restore U tility dialog box appears. The top half enables you to back up the databas e.
Maintaining the Polycom RAS200A 3 - 5 4. If an error message appears, retr y the backup procedure. 5. If the error message reappears, contac t Polycom Technical Support. Restoring the Database Before you start the restoration process, co mplete the following: • Lock the database to prevent access during the restoration process.
Administrator’s Guide 3 - 6.
4 - 1 4 T roubleshooting This chapter describes how to troubleshoot problems on the Polycom RAS200A server. Checking the Server S tatus On the Login screen, make sure the stat us of the Polycom RAS200A system is “Ready.” If the status is “Not Ready,” click the Status link.
Administrator’s Guide 4 - 2 Figure 4-1 Polycom RAS200A Failure Viewer Utility Screen 2. The default path for the log file appears in the Input Log File field. To select a different input log fi le, click Browse . 3. Enter the requested information in the Filtering Options section.
Administrator ’ s Guide Index–1 Index B backup and restore utilit y 3-3 C changing the password 2-3 contacting Polycom Technical Support -vi conventions in documentation -v creating conferences 2-.
Index Index-2.
Een belangrijk punt na aankoop van elk apparaat Polycom RAS200A (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Polycom RAS200A heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Polycom RAS200A vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Polycom RAS200A leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Polycom RAS200A krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Polycom RAS200A bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Polycom RAS200A kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Polycom RAS200A . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
