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Copyright Copyright by Promise Technology, Inc. (“Promise”), 1999. No part of this manual may be reproduced or transmitted in any form without the expressed, written permission of Promise. Trademarks All trademarks are the property of their respective holders.
SuperSwap Manual ii Table of Contents Introduction ............................................................................... 1 Specifications ____________________________________ 1 Interface ......................................................
SuperSwap Manual 1 Introduction Thank you for purchasing Promise Technology’s SuperSwap. The SuperSwap drive housing installs easily into any 5. 25” component bay in your PC. SuperSwap’s drive carrier and housing extend the data storage capabilities of your system by allowing you to easily swap most 3.
SuperSwap Manual 2 • 5% to 95% (non - condensing) Warranty • Two years limited parts and labor.
SuperSwap Manual 3 Key Features The following a re key features of the Promise SuperSwap: Drive Types • Supports standard IDE drives (Ultra ATA, DMA, and EIDE) • Supports Ultra ATA/100 and Ultra ATA/66.
SuperSwap Manual 4 Getting Started This section is designed to help prepare SuperSwap for installation into your personal computer. Please read through this chapter carefully before attempting to install SuperSwap.
SuperSwap Manual 5 Installing Drive Housing Assembly Installing SuperSwap into your PC is a simple process. There are two basic components involved: installing the housi ng assembly in your system; and installing a hard drive in the drive carrier.
SuperSwap Manual 6 Figure 2 - 1: SuperSwap Housing Assembly Figure 2 - 2: SuperSwap Housing Assembly Rearview NOTE: If using the SuperSwap solely as a SLAVE device, make certain to connect the end of the IDE Cable (not to the middle) to the SuperSwap Chassis.
SuperSwap Manual 7 Removing/Installing Drives The Promise SuperSwap is designed to w ork with several Promise ATA RAID controllers that can support RAID 1 (SuperTrak100/66, FastTrak100/66), RAID 3 (SuperTrak100/66), or RAID 5 (SuperTrak100/66).
SuperSwap Manual 8 with two matching sets of numbered stickers. Place one sticker on the front of the drive housing assembly and the matching number ed sticker on the front of the drive carrier.
SuperSwap Manual 9 Usually dark or black, LED lights green when disk is accessed..
SuperSwap Manual 10 Troubleshooting Event: The drive status LED is red. Cause: This shows a failed drive. A failed drive may be marked as such because of power failure or m edia access problem (such as a bad sector which fails retry).
SuperSwap Manual 11 Fix: Make sure that there is indeed a drive installed correctly in a drive carrier with the power and data cables properly attached. Cause: The drive is not jumpered correctly. Fix: Consult your drive manufacturer’s manual or the drive casing itself and jumper the drive for “single” drive operation.
Appendix A A - 1 Limited Warranty Promise Technology, Inc. (“Promise”) warrants that for two (2) years from the time of the delivery of the product to the original end user: a) the product will conform to Promise’s specifi cations; b) the product will be free from defects in material and workmanship under normal use and service.
Appendix A A - 2 Promise does not warrant that any product is free from errors or that it will interface without problems with your computer system. It is your responsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly.
Appendix B B - 1 Returning Product For Repair If you suspect a product is not working properly, or if you have any questions about your product, con tact our Technical Support Staff through one of our.
Appendix B B - 2 When repairing returned product(s), Promise may replace defective parts with new or reconditioned parts, or replace the entire unit with a new or reconditioned unit.
Appendix B B - 3 P/N: C6101SSWP000000 - 2.
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