Gebruiksaanwijzing /service van het product Caplio R2 van de fabrikant Ricoh
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Do not connect the USB cable ye t! I f you co nne ct the ca me ra to a co mputer th rough the USB cable before installing the provided sof tware on the c ompute r , the softw are re qu ired for conn ectio n betw een cam era a nd com put er may no t be inst al led app rop riat ely .
Pr e face Th is m anu al pr ovi des inf or mat io n on h ow to u se t he sho ot ing an d pl ayb ack f unc tion s of th is pro duc t, as well a s wa rning s o n its use . T o m ake th e be st u se o f t his p rod uct' s fu ncti on s, re ad thi s m an ual th oroug hly bef ore use .
1 K e y F eatur es Equip ped with a wi de zo om lens in 4.8x hi gh mag nification This p roduc t ha s a com pact bo dy only 2 5 mm t hick, fea turin g a 28 to 135mm * w ide 4.8x lens that applies to most norma l shoo ting. Th e le ns supp orts th e shoot ing of vari ous i ndoo r and outdoo r s cene s.
2 Choice of three power sources makes su re y ou wont m iss any shoo ti ng opp ort un itie s (P .1 6) The cam era ca n be u sed wit h one of t hree power supplie s: Ded icated la rg e-capacity rec har.
3 Inst ant t ransfer to PC t hrough th e USB ca ble If the pr ovided software is installed o n your comp ute r , just co nnecting the camer a t o your com puter wi th the pro vide d USB cabl e will auto matically t ransfer image s to your comp ute r .
4 Contents Chap ter 1 Qui ck Gui de Before Sh ooting ......... ..... ..... ........... ..... ..... ........... ..... ..... ........... ..... ..... ........ 10 Packing L ist ................. ................... .................. ................... .
5 A Varie ty of Shoot ing T echniq ues .......... ..... ...... .......... ..... ...... .......... ..... ... 5 7 Using the A DJ. (Adjust) Button................ ............................ ................... .................. .... 57 Shoot ing Setting Menu .
6 Setting a Function t o the ADJ. Butto n (ADJ BTN.SE T.) ............... ................... ........... 111 Changing A uto Po wer-O ff Settings ( AUTO POWER OFF) .......... ................... ........... 112 Chan ging th e Beep Sou nd Setting (B EEP SOUND) .
7 Using Manual s The two manuals included are for your Caplio R2. To copy the Software User Guid e onto yo ur hard disk Copy the PDF f ile from the above folder . Camera User Guide (This booklet) This guide explains t he usage and functions of t he camera.
8 Refer enc e The ca mera is pr ov id ed wit h sof tware (Image Mi xer) tha t a llows yo u to di splay an d edit im ages f rom yo ur co m pute r . F or h ow to u se Im ageM ix er , cli ck th e [?] b ut ton on the Im ageMi xer wind ow and s ee the dis pla yed man ual.
Cha pter 1 Quic k Guide If you are us ing the camera fo r the firs t time, read from this chapter . Before S hoo ting ..... ..... ........... ..... ..... .......... ...... 10 Gettin g Rea dy to Shoo t ......... .......... ..... ..... ...... 16 Basic S hooti ng .
10 Befor e Shooting Pack in g L i s t Open the package and mak e sure all the items ar e included. • Caplio R2 • A V Cable Use d when viewin g yo ur image s on a TV unit . • USB Cable Use d t o con nec t the cam era to a c om pu te r or D ire ct Pri nt sup por ted pr i nter .
11 Quick G uide • Camera User G uide (This booklet) • W arranty • Safety Prec autions • Caplio Soft ware CD-ROM The p rov ide d soft ware an d the S oftw are Use r G uide ar e includ ed on thi s CD-RO M. Optional Accessories • AC Adapt er (AC-4b) Use d f or po we r supp ly from a hom e outl et t o the ca mer a.
12 Names of par ts Came ra Fro nt V iew Mode Sele ctor Y ou can select on e of t he three modes wit h the m ode select or . Ite m Name Re fer to 1 Shut te r Re le ase Butto n P .29 2 AF Wind ow - 3 Lens Cov e r - 4 Mi crop ho ne P .92 5 Flash P .38 6 Powe r Swit ch P .
13 Quick G uide Rear V iew Ite m Na me Ref er to Ite m Name Re f er t o 1 LC D Moni to r - 12 Batte ry/Card Cover - 2 Auto Focus/ Fl ash La mp P. 3 2 P. 3 8 13 ! /MODE Butto n P . 39 3 Mode Selector P .12 14 $ / Q (Quick Revi ew)Button P .41 4 Z (Wi de -an gle ) / 9 (Thu mbnai l Dis pl ay) But ton P.
14 Abou t L CD Monitor Display Scre en E xampl es wh en Shoo ti ng Pict ures Not e • Th e number of remain ing shots avai lable may dif fer from the act ual nu mber of shots, dep ending on the s ubj ect .
15 Quick G uide The Screen During Pl ayback Not e The LCD m onit or may disp lay messa ge s to infor m you of o per atio nal ins truction s or the cam era ’s sta t us wh il e in u se. Item Na me Re fer t o Item Na me Re fer t o 1 Protect P .96 8 Picture Qu ality P .
16 Getting R ea dy to Sh oot T urn the power on and ge t ready to shoot. Not e If you h ave a lrea dy us ed this camer a , f ol low t he ste ps be lo w to ma ke s ur e it is t ur ned o f f befo re r em ovi ng o r lo ad ing b atter ies . 1. Mak e sur e the LC D moni tor is tur ned of f.
17 Quick G uide • Nickel-Hydr ogen Battery (available in stores) Thi s is e con omica l be caus e you can rec harge a nd use it over an d o ver agai n.
18 Cauti on • Pleas e re mov e th e bat te rie s if you a re no t g oi ng to us e the ca mera fo r a lo ng p eri od o f ti me. • The li fe of an AA al kal ine ba tter y (L R6 ) de pen ds o n th e bra nd and th e stora ge tim e fro m t he date of p rod ucti on.
19 Quick G uide Abou t a n SD Memor y C ar d (availab le in s tor es ) Y ou can st ore st il l i m ag es y ou have taken eit her in the camera ' s i nterna l m e m or y or on an SD M emor y Car d (avai labl e in sto res) . The int er nal me mo r y c a pa c it y is 2 8 MB .
20 Charging the R ec har geabl e B a tt er y The rechargeable battery needs to be charged before use. 1. Insert the battery , making sure that the and marki ngs on the battery match with those on the batt ery charger . The bat ter y label shoul d fac e up .
21 Quick G uide Load in g the R ec hargea ble Ba tter y an d SD Mem or y Car d The rechar geable battery (DB-50) is another option for powering this camera. This battery is co nvenient because it can be used ov er and over again by recharging, and the bat tery power lasts long.
22 4. Close th e battery/card cover and slid e it back into p lace. Cauti on • Please remov e th e rech argea ble b att eri es if you are not going to us e th e came ra f or a lo ng per iod of ti me. • St ore th e re move d ba tter y i n a d ry cool pl ace .
23 Quick G uide Inse r ting Dr y Cel ls (a vaila ble in stores) If you h ave a lready u sed this camera, make s ure it is turned off before loading bat teries and mem ory card. 1. Open the batt ery/card cover . 2. Insert the two batteries , maki ng sure t hey are facing the correct way .
24 T ur ning the P o we r On/Of f To turn the power on: 1. Slide the po wer swi tch to o pen the lens cover . After t he st art so un d, the a uto -focus/ flash lamp b link f or seve ral s econds.
25 Quick G uide Setti ng the la nguage When the power is turned on for the f irs t t ime, the language setting screen appears (for the LCD monitor display language). After setting the language, go on to the date/time setting (for printing the date and time on your phot os).
26 Settin g the date an d time When the power is turned on for the f irst time and the language setting is completed, t he date/time set ting screen appe ars. 1. Press th e !" #$ but tons t o set the year , mon th, date and time. Ch ange th e v alue wi th !" an d move the fr am e with #$ .
27 Quick G uide Chan gin g the Display If you pr ess D ISP ., yo u can ch ang e the scr een disp lay m ode, suc h as switchin g b etween display/no disp lay of sym bols, et c. Ever y time you pre ss the DI SP . button , the view cycles in the order of Histog ram On , G rid Guide , No Display , LCD M on itor Off, an d No rm al Sym bo l Di s pl ay .
28 Histogr am Displ ay Whe n hi stogram d isplay is on , a histogra m appe ars in th e lo wer ri ght co rne r on th e L CD moni tor sc ree n. A hist ogr am i s a graph indic ating th e numb er of pixels on the ver tical axis a nd the bri ghtnes s on the hori zontal axis.
29 Quick G uide Basic Shootin g Now you are ready . Let's shoot! Ho w to Ho ld the C amer a Hold the camera as illustrated below for best result s. 1. Hold the camera with both hand s and li ghtl y pr ess both elbows against your body . 2. Put your finger on the shutter bu tto n.
30 Pre v ent i ng ca me r a sh ak e If the camera moves when you press the shutter button, t h e still image might not com e out clearly (due t o camera shak e). The ma rk di splayed on the LCD monitor indicates that camera shake should be av oided under the current shooting condition.
31 Quick G uide Captur ing th e Mom ent S hooti ng (Fu ll-press) The sh utt er release bu tton works i n two s teps. Ther e a re tw o meth od s of usi ng th e sh utter b utt on; pre ssing th e shutter bu tton all th e way down at o nce (full-pr ess) and pre ssing it halfway ( hal f-press ).
32 Chec king the F ocu s a nd Shoo ting (H alf- pr es s) Wh en you pre ss t h e sh utter rele as e bu tton half way ( ha lf -p re ss ), the a uto focus f unct ion is t riggere d to de termine th e focal d istance. Subs equ entl y press it all the w ay do wn (full- press) to s hoo t.
33 Quick G uide A fr ame o f gr een i s di splay ed at th e f ocus position . In som e c ases, sev era l frame s m ay appe ar . Refer enc e Wh en s pec ify ing a focu s p ositi on at m acro sh oo ting , u se t he A F t arg et s hift fu ncti on. (P .8 3) 5.
34 W h en the S ubjec t is not Ce ntered (S hootin g with F o cus- lock ) When y our subject is not in the c enter of y our composition, c ompose y our photo after focusing. (Focus- lock) Exam ple : T aking a photog ra ph o f t he castl e in the ba ckgr ound w ith th e camer a focuse d o n a per son in fron t.
35 Quick G uide 4. With t he shutter h alf-pre ssed, move the camera and compose your shot. 5. Gen tly press th e shutter b utton all the way . Not e At m acr o sh ooti ng , the A F targ et shif t fun cti on al lo ws you to l ock the foc us w itho ut mov ing th e cam era .
36 Usin g the Z oom Fun ction If you use t he Z (W i de angle)/ z (T elephoto) butto n, you can alter the size of t he subject in y our pho to without having to change your distance f rom it. By pres sing the Z button, the field in the LCD monitor and the viewf inder becomes wider .
37 Quick G uide Sho oting Close- Ups ( Macro-Mode ) Using the N (Macro) button allows you to take a tight close-up (Macro Phot o). It is good for shooting s mall subjects because y ou ca n get up to one centimeter (1/ 2 inch) aw ay . 1. W ith the c ame ra rea d y t o shoot , press t he N b utto n.
38 Using the Flash Pre ss the F (Flash) butt on to s witch bet ween flash modes. By defaul t, y our c a mera is set t o Fl ash Off. From the front edge of the lens, flashlight reaches about 0.2 to 2. 7 m (W ) or about 0. 13 to 2.1 m (T) when IS O sensitiv ity is set to AUT O.
39 Quick G uide Shoo tin g wi th Sc ener y -Matching If you us e the S cene Mode, you c an select from among six types of still im age modes and shoot automatically with optimal set tings for that kind of scene. 1. Switch t he Mo de S elector to 5 . 2.
40 5. Press th e O butt on. The Mo de's symbol is displa yed on the uppe r par t of the LC D moni tor . 6. Press the shutter relea se butto n. If you pr ess t he ! b utton, the still ima ge mo de selec tion scre en appea rs and y ou can chan ge the mo de.
41 Quick G uide Playing Back Chec king the im a ge y ou ju st to ok (Q uick Re v i ew) Y o u can vie w th e image you just too k on the L CD mo nitor . If you are n ot p leased wit h th e way the ph oto cam e out, you can er ase it th en and t her e. 1.
42 V i ewi ng Y o ur Im a ges In the Playback Mode you can check still images you have t aken. Y ou can also delete or zoom in on t hem. 1. Press th e Playback b utton. The cam era swi tches t o P lay back mode and t he last s til l ima ge y ou took is dis played.
43 Quick G uide Play ing ba ck in th e th r e e-fr ame vie w A playback v i ew can be divided into t hree fr ames. The three-frame view al lows you to select a still image t o enlarge or delet e it. 1. Press th e Playback b utton. The last im age yo u took is disp layed .
44 About Screen Switching at Playback The playb ack screen c hange s as follows: Not e If on e of the fo llowi ng ope rat io ns i s per formed on th e thr ee- fr am e vie w , t he di splay ret ur ns t o the o rdinary pla yback scr een ( si ngl e-p ict u re di spl ay) and t he ope ratio n is exec ut ed.
45 Quick G uide T humbn ail Display Y ou can view your images in set s of 12. Y ou can then select an image to eras e or magnify . 1. Press th e Playback b utton. The last im age yo u took is disp layed . 2. Press t he 9 (T h um bn ail Di s pla y) button.
46 Magnif ying I mages Y ou can enlarge a still image displayed on the LCD Monitor . An image can be enlarged up t o 8 times when it s size is 2560x1920 or 2048x1356, up to 6. 7 times when its size is 1280x960, and up t o 3.4 times when it s size is 640 x480.
47 Quick G uide V iewing on a T ele vision Y ou can view still images you have t aken on a TV screen. The camera dis plays everyt hing on the TV scr een just as it would on the LCD Monitor . T o use your te levision for viewing, connect your cam era to the television with the A V cable t hat came with your camera.
48 5. T o turn the power o n, slid e the powe r swi tch to open t he lens cover or press the Playback bu tto n. Con n ect ing t h e A V cab le to t h e ca mera turns off the LCD mon itor display a nd the sp ea ker output.
49 Quick G uide Er asin g Erasing Un w ant ed Images Y ou can erase unwa nted i m ag es f r om th e int er n al m em or y or SD Memo ry Ca rd . Y o u ca n era se th em i n the follow ing th re e wa ys: •O ne fi le at a t ime •De leting all f rames at o nce •Sele ct m ultip le fr am es and era se t ogethe r 1.
50 Er as ing Mu ltip le F r am es a t On e Time 1. Press th e Playback b utton. 2. Press th e 9 (Thumb nail ) button twice. The scre en is divid ed into 12 fra mes and displays 12 still images at o nce. 3. Press the ! "# $ b uttons to select the image you want to erase and press t he D (Delete) but ton.
Cha pter 2 A V ariety of Shooting T e c hniq ues/Play bac k Direct Print ing ........ ..... ........... ..... ..... .......... ...... 52 A Variet y of Sho oting T echn iques . .......... ...... 57 Shoot ing w ith M ulti-S hot ...... ..... ..... ..... .
52 Dir ect P rinting Di r ect Print Func ti on The D irect P rin t standard ena ble s dire ct pri nting fro m a camera to a prin ter , by conne cting them v ia a USB cable . Pho tos can be printed qu ickly and e asily from you r digital cam era with out using a comput er .
53 A V ariety of Shooting T echniques /Playback Not e T o dis co nne ct th e cam era fro m the pr in ter , c he ck th at the po wer is of f on bo th unit s be fo re di scon ne cti ng the USB ca bl e bet wee n the m. Printing Still Ima ges Y ou can send st ill i mages from the camera to a PictBridge compatible printer t o print them.
54 5. Press th e !" butto n to select [1 FI LE] or [AL L FILE S ]. 6. Press th e O butt on. The Di rect P rint me nu app ea rs. 7. Press th e ! " buttons to select an item, an d then press the $ b utto n to display the det ailed options screen.
55 A V ariety of Shooting T echniques /Playback Not e T o sp eci fy t he s et valu e as th e de faul t selec ted at th e next connectio n, cli ck the ADJ. button o n t he scre en of Ste p 7. Up on app e aranc e of th e scre en a t r igh t, s elec t [ Set] an d pre ss th e O bu tton .
56 8. Press th e !" bu ttons to set the number of copies to print. 9. Repeat step s 7 an d 8 to sel ect all th e still images to be printed an d t he num ber of cop ies for each . 10. P r e ss the M butt on. The Di rect P rint me nu app ea rs. 11.
57 A V ariety of Shooting T echniques /Playback A V ariety o f Shooting T ec hniq ues Using th e A DJ . (Adju st) Butt on The A DJ button a llows exp osure correc tion, white balanc ing, and ISO sensitivity setting by fewer operations. Y ou can also register a function other than these adjustment f unctions to t he ADJ button.
58 Shoo ting Setting Menu The S hootin g Setting me nu e nables you to sho ot picture s by set ting t he items listed in the table below . *A mo ng t he cho ic es lis t ed i n t he ta b le be low , defa ul t va lues at pu rc has e ar e en c losed i n [ ].
59 A V ariety of Shooting T echniques /Playback Using the Sh ooting Set ti ng Me nu 1. W ith the ca me ra r ea dy to s hoot, press t he M butt on. The Shoo ting Settin g m enu ap pe ars. 2. Press th e !" butto ns to sel ect the desi red item. The sett ing it ems ar e provi ded on 4 scree ns.
60 Choo sing Pic ture Qu ality Mo de/I mage S iz e (P IC Q U AL ITY/SI ZE) The s i ze of a st ored still image and movie file depends on picture quality and size settings. In Picture Quality Mode, there are t wo types, N (Normal) and F (Fine). Combining Picture Quality Mode and Image Size.
61 A V ariety of Shooting T echniques /Playback 1. Switch t he Mo de S elector to 5 . 2. Press th e M butt on. The Shoo ting Settin g m enu ap pe ars. 3. Press th e " button to select [PI C QUALITY/ SIZE] a nd press the O or $ but ton. 4. Press th e !" butto ns to select a picture quality/size.
62 Manu al F oc us Shoo ting (FOCU S) When Auto -Focus does not focus as desired, you can focus ma nual ly (M anual Focus ). Manual focusing allows shooting at a fixed di stance. W hen using a fixed shooting di stance, it can be set to either Snapshot or Infinity ( ∞ ).
63 A V ariety of Shooting T echniques /Playback Shooting with Manual Focusing 1. Press th e " butt on as requ ired. Pre ssing the " bu tton en larg es t he dis play for easy focusing . 2. Press th e O butt on t o set th e focus b ar/zo om bar d isplay t o th e focus b ar .
64 Shooting at a Fixed Distance The s hooting dist a nce can be set t o short distance or infinity . Infinity is useful to shoot a distant view . T o shoot wit h the shooting distance fixed, f ollow the steps below . 1. Switch t he Mo de S elector to 5 .
65 A V ariety of Shooting T echniques /Playback Changing the Light M eteri ng (PHO T OMETR Y) Y o u c an c han ge the me teri ng met hod (t he range to u se for me ter ing) to deter min e th e expo sure valu e. Ther e a re thr ee Ligh t Meter ing Me thods a vailab le: M UL T I, CE NTE R, an d SPOT .
66 Chan ging th e Edge Q uality o f Still Ima ges (S HARPNESS) Y ou can change th e defi nition of your still images to ei ther sharp or soft. 1. Switch t he Mo de S elector to 5 . 2. Press th e M butt on. The Shoo ting Settin g m enu ap pe ars. 3. Press th e " button to select [SHARP NESS] and press the O or $ bu tton.
67 A V ariety of Shooting T echniques /Playback Setting Color Depth (COL OR DEPTH) Color depth of the sh ot still im age can be selected from Nor mal, Natural, Neutral, and B&W . 1. Switch t he Mo de S elector to 5 . 2. Press th e M butt on. The env iron ment se tting m enu is dis played.
68 Shooti ng Consec utiv el y with Dif f er ent Expo sur es (A UTO BRACKET) The Auto Bracke ting fun ction autom atica lly shoots th ree consecu tive shots, with the spe cified exp osu re value as st a ndard, at three expo sure le vels, at -0.5E V , ±0, an d +0 .
69 A V ariety of Shooting T echniques /Playback Shooti ng Consecu tiv el y wi th Dif f erent W hite Balan ce ( WHITE B ALANCE BRA CKET) Three images are automatically recorded - a reddish image, a bluish image, and an image of the current whit e balance.
70 Not e • This f un cti on is no t a vail ab le f or Mult i- Shot s hoo ting (P .85) an d Auto Brack et shoo ting (P .68) . • T he fl ash c ann ot be u sed . • Time Exposure (P .71) is set to OFF . • If [B &W] is set for [C OLO R DEP TH], t he whi te ba lance b rac ke t ca n be set but do es not bec ome va lid.
71 A V ariety of Shooting T echniques /Playback Using Long Time Exposur e (TIME EXPOSURE ) Y ou can select an exposure time of 1, 2, 4 or 8 s econds. By using long time exposure, you can capture the tr a ck of moving subjects such as fireworks and car light s, when you s hoot a night scene.
72 Shooting Pictur es A utoma tic ally at S et Int er v als (INTE RV AL) Y ou can set t he camer a to aut omatically t ake pict ures at fixed intervals. Y ou can set t he shooting interv al at any lengt h from 5 seconds to 3 hours, in increments o f 5 sec onds.
73 A V ariety of Shooting T echniques /Playback 8. Press the shutter relea se butto n. A p ictur e is take n ev ery ti me th e fixe d in terv al el ap s es. 9. T o s top s hooti ng, pre ss the O bu tton. Inter val Sho oting se ttin gs are cleared whe n the p ower is tu rn ed off.
74 2 Shootin g a Stil l Image with Sou nd (IMAGE WITH SOU ND) Y ou can sh oot a still image with a voice memo. V oice recording can continue for up to eight seconds. 1. Switch t he Mo de S elector to 5 . 2. Press th e M butt on. The Shoo ting Settin g m enu ap pe ars.
75 A V ariety of Shooting T echniques /Playback Inse r ting the Da te into a Still Ima ge (D A TE IMPRINT ) Y ou can insert the date (YY /MM/DD) or the date and time (YY /MM/ DD hh:m m) at t he lower right of a still image. 1. Switch t he Mo de S elector to 5 .
76 Chan ging th e Expo sure (EXPOS UR E COMP . ) The expo sure se tting allo ws you to sele ct brigh tness leve ls fo r your sho t s. Norma lly , if yo ur subje ct is c entere d, backlig ht comp ensatio n is a utomatically acti vated, a nd you can shoot with co rrect e xpo sure.
77 A V ariety of Shooting T echniques /Playback Usi ng Natu r al and A r tif ici al Li ght in g (W HIT E BALA NCE) Adjust the white balance so that a white subject may be reproduced as white.
78 Setting the White Ba lance Manually (One Push) 1. Switch t he Mo de S elector to 5 . 2. Press the ADJ. Button twice. The W hite Bal anc e m enu appe ars . 3. Press th e !" butto ns to select (One Push ). 4. Point the camera at a piece o f p aper or s ometh ing whit e unde r the l igh tin g co nditi ons f or your picture.
79 A V ariety of Shooting T echniques /Playback Chang ing Sen sitivities (ISO SETTI NG) The ISO sensiti v ity indicates how sensitive t o light t he film is . A greater value m eans higher sensitivity . High sensitivity is suit able for shooting an object in a dark plac e or moving f ast and suppresses blurring.
80 Li mi ting the S hut te r R e lea se Sp eed (S L O W SHUTTER LMT) By set ting this functi on to [ON], the maxim um shutter r elease sp eed can be limi ted to the f ollowing: In W ide-Angle (W): 1/ 8 second In T elephoto (T) : 1/ 30 second When the function i s set to [ OFF], the maximum shutter release speed is 1 second.
81 A V ariety of Shooting T echniques /Playback R etu r nin g th e Shoo tin g Set ti ng Me nu Settings to their Defa ults (REST ORE DEF A U L TS) T o r eturn the Shoo ting Setting menu settings to their defaults, follow the steps below . 1. Switch t he Mo de S elector to 5 .
82 Cha ngi ng Shadi ng for Shoo ti ng T e x t (DENSITY) Y ou can change th e shading of text for shooting i n T ex t Mode of Scene M ode. Y ou can select f rom DE EP , NORM AL and LIGHT . 1. Switch t he Mo de S elector to 5 . 2. Press th e ! b utt on.
83 A V ariety of Shooting T echniques /Playback Usi ng t he AF T ar g et Sh i ft Fu nct ion At macr o shooting, the AF target shift function allows you to l o ck the focus (P .34) by using the !"#$ buttons on the camera without mo ving the ca mera.
84 T Usin g the Self-Timer Y ou can set the Self-timer t o shoo t af ter either two or ten seconds. A setting of t w o seconds is useful for preventing came ra shake.
85 Shooting with Multi-Sho t If you s witch t o Multi-Shot, yo u can shoo t consec utive images . Multi-shot c an be classified into t he following types: CONT (Mu lti-Sho t) As long as you hol d the shutter button down, pictures continue t o be taken.
86 Not e • W hen shoo ting with S Mult i- or M Multi-Sh ot, the IS O sensi t i vity is f ixe d to AUT O e ven if i t is se t t o 64 ,1 00. • T h e max imu m numbe r of ima ges that can be sho t in the Mu lti-Sh ot mod e de pe nds on the image si ze setting as follo w s: 1.
87 A V ariety of Shooting T echniques /Playback CONT 7. Compo se your picture, then press and hold the shutter bu tto n. As lo ng as you h old the shu tter bu tton down, pictu res con tinue to be ta k e n . 8. Release y our fing er from the sh utter release button to stop recording.
88 V ie wing an S Mul ti-Sho t or M Multi -Shot Still Image in Enla r ged Displa y Mode While still images (16 frames in a f ile) t aken by SCO NT or MCONT are displayed, one of the 16 frames can be di splayed in an enlarged view . Whi le viewing an enlarged f rame image, you can switch between fram es.
89 A V ariety of Shooting T echniques /Playback Shooting/Pla ying Back Mo vies 3 Shoo ti ng M o vie s Y o u c an s hoot m ovies wi th soun d. Y o u c an select the image size, either 320 x 240 o r 1 60 x 12 0 pi xels. Y o u ca n sel ect num ber of f ram es s hot per seco nd (fra me ra te), ei ther 3 0 o r 15.
90 Setting the F rame Ra te The num ber of shot fram es pe r second (fra me rate) in Movie Mode can be selected from 30 and 15. 1. Switch t he Mo de S elector to 3 . 2. Press the M bu tton . The sho oting sett ing me nu app ears. 3. Press t he " butto n to select [FRAME RA TE].
91 A V ariety of Shooting T echniques /Playback Play in g Back Mo vies T o playback movies, follow the s tep s below . 1. Press th e Playback b utton. The last s hot t ak en is displayed . For mo vies, t he fi rst fra me is disp laye d as a sti ll ima ge.
92 R ecor ding/P laying Ba c k So und 2 R ecor din g So und (V o ice Me mo) Y ou can recor d sound. Reco rded data is stored as a WA V file. 1. Switch t he Mo de S elector to 2 (V oice Memo Mo de). 2. Press the shutter relea se butto n. Sou nd rec ordi ng starts.
93 A V ariety of Shooting T echniques /Playback Play in g Back Sound T o playback sounds, follow t he steps below . 1. Press th e Playback b utton. The last s hot t ak en is displayed . 2. Press th e #$ butt ons to s ele ct a sound file for playback (speaker ico n).
94 Other Function s A vaila ble in P laybac k Mode Playb ack Se tting M enu The Play back menu pr ovides the f unctions show n in the table below: Not e The SETU P men u ca n be acces sed f ro m with in t he P laybac k Set t i ng men u. Fo r details , se e P .
95 A V ariety of Shooting T echniques /Playback Showin g Ph oto s in O r de r Auto matica ll y (S LIDE SH OW) Y ou can show the rec orded still images, movies, and sound files sequentially on the LCD Monitor . T his function is called a slide show . T o view a slide show , f ollow the ste p s below .
96 Write- pr otecti ng Y our I mages (P R O TECT) Y ou can protect files from being accidental ly delet ed. Cauti on Prot ec ted f iles can not be de leted no rmally . How ever , they will be del eted c omp lete ly if you f orm at th e me mory w her e the f il es a re stor ed.
97 A V ariety of Shooting T echniques /Playback Pro tect ion is app lied and the P rotect symbo l app ea rs in the up pe r-le f t co rner of the scr ee n. Protecting All Files T o prot ect all your files, follow t he steps below . 1. Press th e Playback b utton.
98 Protecting Multip le Files at Once T o prot ect selected files all at once, follow the steps below . 1. Press th e Playback b utton. 2. Press th e 9 (Thumb nail) butto n twice. The scre en is divided into 12 frames and displays 12 still images at once.
99 A V ariety of Shooting T echniques /Playback Usin g a Prin ting Se r vic e (DPO F) The still images recorded on an SD Mem ory Card can be printed out if you t ake t hem to a shop that offers a digit al camer a print s ervice. T o use a print service , i t is necessary to make settings required for printing.
100 Setting DP OF for All Still Images T o apply DPO F settings to all your sti ll images, follow the steps below . 1. Press th e Playback b utton. 2. Press th e M butt on. The Pla yback m enu ap pears. 3. Press th e " button to sele ct [DPO F] and p ress the O or $ bu tto n.
101 A V ariety of Shooting T echniques /Playback Setting DP OF for Multiple Still Images T o m ake the DPO F setting for se lected still images all at once, follow the steps below . 1. Press th e Playback b utton. 2. Press th e 9 (Thumb nail) butto n twice.
102 Chang ing the Ima ge Size (RESIZE ) Y ou can reduce the im age size of a shot still image t o additionally create a file of a di fferent i mage size. Cauti on Y ou ca n resize only still image s and stil l im ages wi th voi ce me mos. M ovies ca nno t be re sized.
103 A V ariety of Shooting T echniques /Playback Cop ying the Co nte nts of In ter n al Memo r y to a Me m or y Car d (CO PY T O CARD ) Y ou can copy all movies, still images, and sound dat a st ored i n internal me mory ont o an SD M emory Card at once.
104.
Cha pter 3 Changing Cam er a Settings Changi ng Camer a Se tti ngs ... ..... ..... .......... .... 10 6.
106 Changing C amer a Settings SETUP Me nu Y ou can change cam era settings by displaying the SETUP menu from the Shooting Setting menu (see P .58) or Playback Setting me nu (see P . 94). The S ETUP menu enables you to set t he items listed in the t a bl e below .
107 Changin g Camera Settings Using the SETUP Me nu T o display and use the Setup menu, f ollow the steps below . Not e For som e func tion s, t he choi ce se lecti on met hod may not be as exp laine d he re. For deta iled oper a tion , see t he e xpl ana tion of e ac h fu nct i on.
108 Gettin g the SD Memor y Car d Re ady for Use (FO RMA T [CAR D]) If the err or me ssage " This ca rd cannot be used" is displaye d, o r if you ha ve forma tte d a card with a com puter o r some o the r dev ice, it will be nece ssary to forma t th e SD M emor y Car d prior to use .
109 Changin g Camera Settings F o rm a t t i n g I n t e rn a l M e m o ry (FOR MA T [IN T . MEM .]) If an error messag e "Format the internal memory" is displayed, it wil l be necess ary to format the internal m emor y prior t o use.
110 Adj u stin g t he Br ig ht nes s of th e L CD Mo nit or (LCD BRIGHTNESS ) T o adjust t he brightness of the LC D M onitor , follow the steps below . 1. Display the setup m enu. For detail ed op er ation, see P .10 7. 2. Press th e !" butto n to select [LCD BRIG HTNES S] and press the O or $ bu tto n.
111 Changin g Camera Settings Setting a Functi on to th e ADJ . Button (ADJ BTN.SET .) Each time th e ADJ. but ton is pr esse d, the cam era disp lays the sett ing s cre en in t he ord er of expo sur e, wh ite bala nce, an d ISO sen sitivi ty . By u sing the [A DJ BTN .
112 Chan ging Au to P o wer- Of f S ettin gs ( A UT O P O WER OFF) If you do not opera te the c amera for the set period of time, it will shut of f autom atically (Auto Power- of f) to c onserve bat tery pow er . At the time of purchase, Auto P ower-Of f is set to one minute, but you can change this setting.
113 Changin g Camera Settings Chan gin g the Beep Soun d Setting (BEEP SOUN D) During operat ion, the camera gen erates f our type s of sounds: start sound, shutter release sound, focus sou nd, and beep sound. T o change th e beep sound sett ings, follow the step s below: 1.
114 Chan gin g the Beep So und V olume (V O L. SETTINGS ) The beep sound volume c an be changed. T o change th e beep sound volume, f ollow the st e p s below: 1. Display the setup m enu. For detail ed op er ation, see P .10 7. 2. Press th e !" butto n to select [VO L.
115 Changin g Camera Settings Chan gin g Im a ge Co nf ir mati on Time (LCD C ONF IRM .) Immediately after pressing the shutter button, the still image t aken is displayed for a moment so you can check it. At pu rchase, C onfirmation T ime is set to one s econd, but t his can be changed.
116 Cha ngi ng Fil e Name Sett ing s (S EQUE NTIAL NO . ) When y ou shoo t a still im age, it is store d on an SD Memory Ca rd or in inte rnal memo ry , w it h a con secu tivel y num bered fil e nam e auto ma tically a ssign ed.
117 Changin g Camera Settings Setting the Da te and Time (D A TE SETTI NGS ) Y ou can take still images with the time or dat e stamped onto the picture. The date/ time setting on the S ETUP m enu is explained here. 1. Display the setup m enu. For detail ed op er ation, see P .
118 Chan gin g the Display La ngu a ge (LA NGU AGE/ ) Y ou can change th e language displayed on t he L CD Monitor . T o change th e display language, follow the steps below . 1. Display the setup m enu. For detail ed op er ation, see P .10 7. 2.
119 Changin g Camera Settings Chan gin g the P layb a c k Method fo r Viewin g on TV (VIDEO OUT MO DE) Y ou c an view your s till images and m ovies on a television scr een by connecting your cam era to a television with the A V cable t hat came with your camera.
120 Chan gin g the Setting of St ep Zoomin g (S TEP ZOOM) The focal length wi th optical zooming can be fixed t o any of f ive levels (28, 35, 50, 85 , and 135 mm as c onverted eq uivalent to 35 mm camer as) (S tep Zoom ). T o set whether to use step z ooming (O N) or not (OFF), follow the steps below .
121 Changin g Camera Settings Di sp lay ing a Se ttin g Chan ge W ar n in g (S HT G ST GS WA RNG .) Y ou can set t he icon of a changed function blink or a warning message indicat ing a change will be displayed at power-on for about 5 seconds if the initial set tings are changed for the fol lowing functions.
122 Chan ging th e USB Comm uni ca tion Sys tem (U SB C onn ec ti on) Changing the USB Communication Sys tem (USB Connection) If the USB comm uni ca tion system is changed (by selecting [MAS S STR] at.
123 Changin g Camera Settings Cauti on • At [MASS STR ], RIC OH G ate La o r Ca plio T ransfer Sof twa re ca nno t be us ed for f il e t ran sf er . • At [MASS ST R], f ile s can onl y be re ad fro m the cam era a nd cann ot be writt en int o or del eted fro m the ca mera .
124 To transfer imag es in Mass Storage Mode , follow the steps below: 1. Change [US B CONN ECTION] to [MASS ST R] on the Setup menu. 2. Make su re that the camera pow er is o ff. 3. Connect the accessory USB cab le to a US B port o f yo ur compu ter .
125 Changin g Camera Settings Disconnecting the C amera from Your Co mputer (Wi ndo ws) This display is an example f or Windows XP . The terms are dif ferent for other OS b ut the operations ar e the s ame. 1. Click th e Remove Hardware S afely icon at the right end of th e t ask bar .
126 Enlar ging Icon Display (ENL GE PHO T O ICON) Icons on the shooting screen are enlarged. Under th is setting, the following icon s are enlarged: •F l a s h • Macro Shoot ing •S e l f T i m e.
Cha pter 4 Installing Softwa re Inst alli ng t he Pr ovi ded Sof tware (F or Wind ows) .. 128 Insta llin g the Prov ide d Soft wa re (For Macin tosh ) .
128 Install ing the P r o vided S oftw ar e (F or W indow s) Y ou need t o install software for transf erring imag es to your computer before y ou can down load images f rom the c amera.
129 Inst alling Software When [Install Cap lioSoftware ] is clicked: ( P.131) The following so f tware will be installed: XP:Win dows XP 98: Wind ows 98 /98SE/Me /200 0 Refer enc e The cam e ra is provid ed with softw are Image Mixe r that a l low s you t o d isplay and ed it ima ge s from your co m puter .
130 Sys tem Requ ir emen t s for Us ing the Pr o vide d Softwa r e The follow in g enviro nm ents a re nece ssar y for u sing the pr ovided so ftware .
131 Inst alling Software Insta lling the Softw a re on Y our C omputer Cauti on • Do not con nec t your c am era to t he c omp uter u nti l i nd ica te d.
132 5. Confi rm where you want to ins t all and th en click [Next]. The [Sel ect Prog ram F old er] screen appe ars . 6. Confi rm where you want to ins t all and th en click [Next]. Then the Imag eMix er installer starts up successiv ely . 7. Click [Finish].
133 Inst alling Software Conn ecti ng the Ca mera to Y our Com puter After installi ng the so f tware on your c omputer , connect yo ur camera to it. 1. Make sure the camera power is off. 2. Connect the USB cab le to the USB port of you r comp uter . 3.
134 Not e By de fa ult, t he WI A dri ver is ins tal led in the foll owing loc ation: 3. Select [RICO H Gate La], check [Always use this prog ram for this action] check bo x, and then cl ick [OK]. T o load image s fr om the cam era with assistance f rom the Wi ndows XP Scan ne r and Came ra Wizar d, se lect [Scan ner an d Ca me ra W izard ].
135 Inst alling Software Insta lling Acroba t R eader Acrobat Reader is required to display t he operation manual (PDF fi le). If the computer is running under Windows, Acrobat Reader can be install ed. Acrobat Reader need not be inst alled if alre ady installed on your compute r .
136 Insta lling DirectX DirectX is a program to play a movie file by t he ImageMixer . This c amera requires Direc tX 8.1 or later t o play m ovie files in Windows. If you have an earlier version inst alled, please i nstall t he updated version available on t he acco mp anying CD-R OM.
137 Inst alling Software Unin stallin g th e So ftw are Cauti on • For Wind ows 20 00/XP , Admin ist rat or privi leges are re quired to unins ta ll t he s oftw are . • I f any oth e r pro gra m is acti ve or u nsa ved dat a re m ains, s ave the da ta an d term ina te th e pr og ra m be fore u nin st alli n g.
138 Unin stallin g th e Im a geMix er Cauti on • For Wind ows 20 00/XP , Admin ist rat or privi leges are re quired to unins ta ll t he s oftw are . • I f any oth e r pro gra m is acti ve or u nsa ved dat a re m ains, s ave the da ta an d term ina te th e pr og ra m be fore u nin st alli n g.
139 Inst alling Software Install ing the P r o vided S oftw ar e (F or Macintos h ) Y ou need t o install software for transf erring imag es to your computer before y ou can down load images f rom the c amera.
140 When [Install Cap lioSoftware ] is clicked: The following software w ill be install ed: 9:Ma c OS 8 .6 to Mac O S 9. 2.2 X: Mac OS X 10.1 .2 to 10. 3 When [Vie w Software User Guide] is clicked : The S of t ware User G uide (PDF f il e) on the Caplio S of tware CD- ROM can be displayed o n you r comput er screen.
141 Inst alling Software Sys tem Requ ir emen t s for Us ing the Pr o vide d Softwa r e The following environments are necessary for using the provided software. Please check your com puter , or the computer's user manual. Cauti on • Prob lem s may a ris e due to chan ge s mad e to th e OS env ironme nt set ting .
142 Insta lling the Softw a re on Y our C omputer (Mac OS 8.6 to 9. 2.2 ) 1. T urn on your Macintosh and insert the Caplio Sof tware CD- ROM in the CD -ROM drive. 2. Select the OS 9 folder . The [C aplio Installe r] icon app ear s. 3. Double-cl ick [Caplio Inst aller].
143 Inst alling Software Insta lling the Softw a re on Y our C omputer (Mac OS X 1 0 . 1.2 to 10 .3) 1. T urn on your Macintosh and insert the Caplio CD-ROM in the CD-ROM drive. 2. Open the M ac OS X fo lder . The [Cap lio M oun ter .pkg ] ic on ap pea rs.
144 7. Click th e destin ation vol ume yo u wan t, and then click [Continue]. 8. Click [Inst all]. When in stallation finishes, a messa ge appe ars to in for m you that it is necess ary to r estart you r Macin tosh . 9. Click [Continu e In st allation].
Cha pter 5 T r oubleshooti ng Troub lesho otin g .... ..... ........... ..... ..... .......... .... 14 6 Append ice s ....... ..... .......... ...... .
146 T r oubleshoo ting T r ou ble sho oti ng t he C amer a Power Supp ly Symptom Cause Remedy Refer to The powe r does not come on. Batter ies ar e not l oaded. Or they are exhauste d. Load the bat teri es correct ly . Rechar ge or use the AC Adapte r .
147 T roubleshooting Shooting Symptom Cause Remedy Refer to The camera does not shoot eve n if you press the shut ter rel ease button. Batter ies ar e not l oaded. Or they are exhauste d. If using alkalin e batt eries, repl ace the batt eries wi th a new se t.
148 A pictu re is blurred. Y ou moved the came ra when pressi ng the shutt er releas e button. Hold th e camera with your elbows ti ght on yo ur body . Or us e a tr ipod. P. 2 9 When s hooting in a dark pla ce ( ex. indoor ), the s hutter speed slows down and pictu res become easil y blu rred.
149 T roubleshooting Playback/ Deleting The br ig htness o f the LCD Monit or changes duri ng AF . Y ou are u si ng i t in a dar k pla ce o r when Auto Focus range and surrou nding bri ghtness are di ffe rent. Thi s is nor m al. - There i s a vertical smear on t he image.
150 Other Problems Symptom Cause Remedy Refer to Cannot l oad the Memory Card. The card is fac ing the wrong way . L oad correct ly . P .21 Even whe n the camera' s butt ons are pressed , it does not oper ate. Batter ies ar e running low . If usi ng alkal ine ba t teri es, r epl ace th e batt eries wi th a new se t.
151 T roubleshooting W ar ning M essa ges Unde r W indo ws XP Ser vice Pac k 2 When software for Ricoh 's digit al cam era is used on a P C with Windows XP Service Pack 2 inst alled, the f ollowing warning me ssage may appear at software act ivation or U SB connection.
152 If you clicke d the [Keep Blocking] button: Follow the st eps below to check t o see t he Windows Firewall settings. 1. Click [S t art] and then [Co ntrol Panel]. 2. Double -c lic k [W indows Fir ewall ]. If [Wind ows Fire wall] is not displa yed, click [S witch to Cla ssic Display] a t th e uppe r le ft of th e win dow .
153 A ppe ndices A. Sp eci fi catio ns General Camera P arts V ideo S ignal Format NTSC, P AL Pow er So urce V oltage Rechar geab le Bat tery (3 .7 V) x 1 Ext erna l Part (AC Ada pter); 3.8 V Ex ternal Dimens ions Weig ht 100.2m m (W) x 5 5.0mm (H ) x 25.
154 Image Dat a Record/Replay Part I/O Termina ls Memory C ards that can Record , Playback • Shutter Still image: 8, 4 , 2, 1 to 1 /2000 second s Movie: 1/ 30 to 1/2000 seconds • ISO Sensiti vity .
155 B . Opti on al Acc essorie s The Caplio R2 can be used with t he items (sold separately) li sted below . Using the AC Adapte r (sold separately) When shooting or viewing still imag es for a long t ime, or when connecting to your compu ter , using the AC Adapter (sold separately) is recommended.
156 Removing t he AC Adapter Ma ke sure the camera is turned off before remov i ng the AC Adapter . 1. Unpl ug the power plu g fro m the out let . 2. Slide the batte ry/card cover toward the rear side to open it. 3. Remove the battery . 4. Close th e battery/card cover and slid e it back into p lace.
157 D . Menu I tems By Mo de Shooting Menu (Mov ie Mode) Shooting Menu (Scene M ode, except in T ext Mode) Shooting Menu (Text M ode) Settin g Op ti o n Refer to MOVIE SIZ E [3 20] , 160 P .60 FRAME RA TE 1 5 FPS, [30 FPS] P .90 FO C US [A F], M F , S NAP , ∞ P.
158 E. Fu nc ti ons W h os e De fau lts w ill be R estored upon P o wer-o f f Powe r-off may reset som e function se ttings to t heir defaults. The t able below indicates wh ether or not the function will be reset t o its defaults upo n power-off.
159 F . Nu mber of Images T h a t Can b e Sto r ed in I n t e rn a l M e m o ry / S D M e m o r y C a r d The follow in g table sho ws th e a pproxi mate nu mber of im ag es that can be recor ded onto an SD mem ory card at va rious im age size and pict ure qu ality setting s.
160 Not e • T he n um ber o f r em aini ng s h ots dis play ed on the LC D moni tor may di ffer fro m th e actu al num ber of sh ots , dep endi ng on t he subj ect .
161 H. Ca uti ons on U se • This pro duct is fo r dom estic use. The wa rranty is on ly valid do mestically . • Should the pr oduct fa il or ma lfun ction while you are a bro ad, the man ufac turer assu mes no respon sibility for servicing the pro duc t loc ally or bear ing the exp endi ture i ncurr ed there for e.
162 I. C ar e an d Stor a ge Care • P lease n ote that if finge rprints, d irt, etc. get ont o the le ns, p icture q ualit y will suffer . • W hen dust or dirt does g et o n the lens, do not touch i t di rectly wit h your finger s, a nd eith er use a b lower (availab l e in sto res) to blow it off, or a soft cloth t o g ently dust it o ff.
163 J . Er r or Messages If an err or m essage is displayed on the LCD Monitor , take the corresponding action. Error Message Cause and Action Page INS ER T CAR D No c ard is load ed. I ns ert a c ard . P .21 SET TH E DA TE ON THE S ETUP MENU The date is not set .
164 K. W ar r anty a nd Ser vicin g 1. This product is backed by a limited warranty . Duri ng the warranty period mentioned in the W arranty supplied wi th your cam era, any defective pa rts will be repaired free of charge.
165 INFORMATION TO THE USER USA FCC Part15 Class B The equ ipmen t has b een te sted and fou nd to comply with the limits fo r a Class B dig ita l device , pursuant t o part 15 of the FCC Rules. T hese limit s are desi gned to pr ovide reasonab le protection against harm ful inter ference i n a resi denti al inst allat i on.
166 Index A AC Ad apter ............. .................. .....11, 155 Acroba t Reade r ............... ................... . 129 ADJ BTN.S ET. ........ .................. ...........111 ADJ. Bu tton ............ .................. .............57 Auto Bra cket .
167 USB Cable .............. .................. .............10 USB Driver .... .......... ......... ............129, 1 4 0 V Voice M emo ............ .................. .............92 W Warranty a nd Servicing ............ ...........164 WAV file ..
168.
T el epho ne Suppor t Numbe r s in Eur ope UK (from with in the U K ) 02073 656 580 (f rom out side of th e UK) +44 2073 656 58 0 Deu t schl and (inne rhalb De ut sch la nds) 06331 268 43 8 (auße rha.
Fr om e nviro nment al friend line ss t o envir onm ent al cons ervation and t o environm ent al mana gement Ric oh i s ag r essi vel y pr o moti ng e n vir onm ent - fr i endly ac ti vit i es an d al so en vir onmen t c ons erv ati on act iviti es to sol ve the grea t subj ect o f mana gemen t as one of th e citiz ens on ou r pre cio us e art h.
Een belangrijk punt na aankoop van elk apparaat Ricoh Caplio R2 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Ricoh Caplio R2 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Ricoh Caplio R2 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Ricoh Caplio R2 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Ricoh Caplio R2 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Ricoh Caplio R2 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Ricoh Caplio R2 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Ricoh Caplio R2 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
