Gebruiksaanwijzing /service van het product SC-500 van de fabrikant Roland
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Thank you very much for purchasing this machine. • T o ensure correct and safe usage with a full understanding of this product's perfor- mance, please be sure to read through this manual completely and store it in a safe location. • Unauthorized copying or transferral, in whole or in part, of this manual is prohibited.
For the USA FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
1 Copyright © 2001 Roland DG Corporation SOLJET ™ and SOL INK ™ are trademarks of Roland DG Corporation. COLORCHOICE ® is a registered in the U.S. Patent Office. Windows ® is a registered trademark or trademark of Microsoft ® Corporation in the United States and/or other countries.
2 T o Ensure Safe Use Used for instructions intended to alert the user to the risk of death or severe injury should the unit be used improperly . About and Notices Used for instructions intended to alert the user to the risk of injury or material damage should the unit be used improperly .
3 Do not operate in a location exposed to open flame, sparking, or static electricity, or in a location exposed to high temperatures, such as in the immediate vicinity of a heater. Also, do not place undried media in such locations. Doing so may result in fire due to combustion of ink or cleaning liquid.
4 Do not use with a damaged power cord or plug, or with a loose electrical outlet. Use with any other power supply may lead to fire or electrocution. Do not injure or modify the electrical power cord, nor subject it to excessive bends, twists, pulls, binding, or pinching, nor place any object of weight on it.
5 Do not dismantle the cartridge. Keep out of reach of children. Do not store the cartridge in high or freezing temperatures. Use only models that support SOL INK. Do not insert this cartridge into a model that does not support SOL INK. About the Labels Affixed to the Unit These labels are af fixed to the body of this product.
6 Do not place hands within the space to the front of the unit while in operation. Model name Rating label Use a rated power supply . Ink and discharged ink are flammable. Keep away from open flame. Ink and discharged ink are toxic. Avoid contact with the body.
7 Utilisé pour avertir l'utilisateur d'un risque de décès ou de blessure grave en cas de mauvaise utilisation de l'appareil. A vis sur les avertissements Utilisé pour avertir l'utilisateur d'un risque de blessure ou de dommage matériel en cas de mauvaise utilisation de l'appareil.
8 Ne pas utiliser pr è s d'une flamme nue, dans un endroit o ù se produisent des é tincelles ou de l' é lectricit é statique, ni dans un endroit o ù les temp é ratures sont é lev é es, par exemple à proximit é d'un appareil de chauffage.
9 D é bloquer le m é canisme d'arr ê t des roulettes du support avant de le d é placer. Sinon l'appareil pourrait se renverser et provoquer des blessures. Ne pas endommager ou modifier le fil é lectrique. Ne pas le plier, le tordre, l' é tirer, l'attacher ou le serrer de fa ç on excessive.
10 Le rouleau doit ê tre plac é quand la barre est en position ad é quate. Une négligence à ce niveau pourrait provoquer la chute du rouleau et causer des blessures. Ne pas toucher à l ’ extr é mit é de la lame avec vos doigts. Une négligence à ce niveau pourrait provoquer des blessures.
11 L'encre et l'encre us é e sont inflammables. Les garder loin de toute flamme nue. L'encre et l'encre us é e sont toxiques. É viter tout contact avec le corps. Utiliser uniquement dans un endroit bien a é r é . Ouvrir la plaque avant pendant l ’ impression provoque un arr ê t d ’ urgence.
12 MEMO.
13 What to Do upon Opening the Carton 1 Checking Accessories Check the following to make sure that you received all the items that were shipped along with the unit.
14 What to Do upon Opening the Carton 2 Setting Up and Connection For an explanation of how to assemble the unit and the stand, refer to the “ ASSEMBL Y INSTRUCTIONS ” included with the stand. When using the unit while mounted on a stand, be sure to ensure a sufficient amount of installation space for the unit.
15 What to Do upon Opening the Carton Use only with a power supply of the same rating as indicated on the unit. Use with any other power supply may lead to fire or electrocution.
16 What to Do upon Opening the Carton For Macintosh Connection to a Macintosh requires optional items such as special cable. For more information on the required optional items and connection settings, contact a Roland dealer . *The tube cap and the cap for the drain bottle are required when moving the machine, so do not discard them.
17 What to Do upon Opening the Carton The POWER LED goes out When the ink is about to exceed the “ Upper Limit ” line on the drain bottle, or when moving the machine, follow the steps below to discard the ink. Press the [POWER] key to switch off the power .
18 What to Do upon Opening the Carton Store ink cartridges out of the reach of children. Do not remove any ink cartridges except when shipping the machine. If ink runs out, replace immediately with the same type and the same color ink cartridge (see "Maintenance - Replacing the Ink Cartridges").
19 What to Do upon Opening the Carton Installing ink cartridges for the first time after purchase requires three SOL INK cleaning cartridges. This is also the case when you are draining ink in preparation for transport, then reinstalling the ink cartridges.
20 What to Do upon Opening the Carton 6 7 5 When washing ends, the following message appears on the display. Firmly insert the SOL INK cartridges for each of the colors as far as they will go. Make sure the following message is displayed, then press the [EN- TER] key.
21 Part Names NOTICE If you will leave the printing head being uncapped for a long time (for example, open the front cover while printing is made on the middle of platen), printing heads may get clogging and, in some case it results unrecov- erable damage to the printing head.
22 Part Names Inside the Front Cover Parallel Connector Main power switch Rear V iew Power Connector Pinch roller Grit roller Platen Printing carriage When not printing, this stays inside the cover . Platen Grit roller Cutter protector Cutting carriage The cutting carriage is where the cutter is mounted.
23 Part Names Operation Panel For more information about the keys, take a look at "Description of Keys". Display This show the various setting menus, and messages.
24 Five Modes This machine has the following five modes (operating states). Five Modes Main power switch (Rear) It is generally left on. Please do not turn it off unless transporting or maintaining the main unit. [POWER] key (Sub power switch) Use this switch to turn power on and off in daily operation.
25 Roll material must be placed at a predetermined shaft position. Failure to do so may result in falling of the roll, leading to injury . Acceptable material widths 131 to 1371 mm (5-3/16 to 54 in.) * However , when loading material with a width of 131 to 430 mm (5-3/16 to 17 in.
26 When viewed from the front, align so that the left-hand edge of the material is above any of the grit rollers and the right-hand edge is above the long grit roller . 5 Set the two shafts in place and apply the brake. 3 Place the rolled material on the shaft.
27 Press the [SETUP] key . This detects the width of the material and shows the printable width on the display . *When [EDGE] is selected in step 9, the width of the loaded material is detected, then the front edge of the material is aligned with the print-start location.
28 Pass the material between the pinch rollers and the grit rollers as shown in the figure. 1 Move the sheet loading lever toward LOAD. The pinch rollers lower to hold the material in place. 3 Close the front cover . Use the [ ] and [ ] keys to select [PIECE], then press the [ENTER] key .
29 Load a material, then close the front cover . 1 Hold down the [TEST PRINT] key for 1 second or longer to execute [TEST PRINT]. 2 If there are any missing dots or other evidence of a drop in printing quality , clean the head (see "Maintenance -- Cleaning the Printing Heads").
30 3 Setting the Printing Mode and Printing Direction Before start to print, set the printing mode and printing direction. On the control panel, press the [PRINT CONFIG] key and specify the printing mode and direction of printing. Printing Mode PHOTO: This is suitable for printing photographs.
31 Roll material must be placed at a predetermined shaft position. Failure to do so may result in falling of the roll, leading to injury . Pass the stoppers onto both ends of the shaft. (The shafts (2 pieces), stoppers (2 pieces), and screws (2 pieces) are included with the stand.
32 Setup for Cutting When viewed from the front, align so that the left-hand edge of the material is above any of the grit rollers and the right-hand edge is above the long grit roller . 5 Set the two shafts in place and apply the brake. 3 Place the rolled material on the shaft.
33 7 Setup for Cutting From the front of the unit, pull the center of material straight out toward the front. W ithout letting any part of the entire piece of material pulled out to become slack, move the sheet loading lever all the way to “LOAD.” The pinch rollers lower to hold the material in place.
34 Pass the material between the pinch rollers and the grit rollers as shown in the figure. 1 Move the sheet loading lever toward LOAD. The pinch rollers lower to hold the material in place. 3 Close the front cover . Use the [ ] and [ ] keys to select [PIECE], then press the [ENTER] key .
35 2 Installing a Blade Do not touch the tip of the blade with your fingers. Doing so may result in injury , and the cutting performance of the blade will be impaired. Be sure to support the tool mounting screw from below when installing the blade holder .
36 3 T est Cutting Cutting quality is affected by the blade and material being used, and by the cutting conditions. There are four cutting conditi ons: “ cutting speed, ” “ blade force, ” “ blade offset, ” and “ amount of blade extension.
37 Incorrect cutting conditions may cause symptoms such as those described below . Setup for Cutting For Materials with a Strong Adhesive Layer If you are using a material with a strong adhesive layer, the adhesive layer may adhere to itself immediately when cut.
38 Before performing printing and cutting, set up the machine as follows. 1 Loading the Material Refer to “ Setup for Printing -- 1 Loading the Material ” and load the material correctly . 2 Installing a Blade Refer to “ Setup for Cutting -- 2 Installing the Blade ” and install the blade correctly .
39 Opening the front cover while printing is in progress causes an emergency stop. This means that printing may not be carried out correctly even if operation is resumed, due to drop-out or misalignment of the image. T o pause printing for any other reason than an emergency stop, press the [P AUSE] key .
40 If it becomes necessary to replace the ink cartridge while printing is in progress, the buzzer sounds and the following message is displayed. Please replace the ink cartridge. If this message is ignored and printing is continued without replacing the ink cartridge, image quality may be adversely affected and exhibit faintness or other problems.
41 Cut the material from the roll Either of two methods can be used to separate a portion that's already been cut or printed from the roll. One method is to pre ss the [SHEET CUT] key . The other method is to perform separation automatically by sending a material-cutting command from the comput er .
42 Press the [MENU] key and [ ] key to make the following screen appear on the display . 1 MENU AUTO SHEET CUT Press the [ ] key to make the following screen appear on the display . 2 AUTO SHEET CUT DISABLE DISABLE Use the [ ] key to select [ENABLE], then press the [ENTER] key .
43 Even when not in use, keep the machine in an environment where the temperature is 5 to 40 ˚ C (41 to 104 ˚ F) and the humidity is 20 to 80 % (no condensation). In particular , be careful to make sure not to expose the machine to high temperatures of 40 ˚ C (104 ˚ F) or more.
44 Maintenance Store ink cartridges out of the reach of children. NOTICE Once an ink cartridge has been installed, do not remove it until the ink has been used up. Frequent insertion and removal may allow air to enter the ink tube and result in a drop in printing quality due to dot drop-out or the like.
45 Maintenance Remove the ink cartridge from the ink-cartridge port. 1 Ink cartridge ports SOL INK Insert new ink cartridge. 2 NOTICE Use only SOL INK.
46 Maintenance Y ou can use [INK LEFT] on the display menu to check how much ink is left after the ink cartridges have been installed. Use this information as a guide for replacing the ink cartridges.
47 Maintenance If image drop-out is not corrected even when cleaning has been performed several times from the [POWERFUL] menu, use the included cleaning kit. For information on how to use the cleaning kit, refer to the documentation included with the kit.
48 Maintenance Replacing the Cutter Blade Do not touch the tip of the blade with your fingers. Doing so may result in injury , and the cutting performance of the blade will be impaired. Remove the blade holder from the cutting carriage. 1 Remove the old blade.
49 Maintenance If the separating knife, replace it with the replacement blade. Make sure the power to the unit is off before attempting to replace the separating knife. Doing so may result in injury . Press the [POWER] key to switch off the power . 1 T urn off the main power switch.
50 Maintenance Cleaning the body Use a cloth moistened with water then wrung well, and wipe gently to clean. W ipe the operation panel and display gently with a clean, dry , and soft cloth. Cleaning the platen Use a cloth moistened with water then wrung well, and wipe gently to clean.
51 Maintenance When Not in Use for a Prolonged Period... NOTICE 2 1 Even when not in use, keep the machine in an environment where the temperature is 5 to 40 ˚ C (41 to 104 ˚ F) and the humidity is 20 to 80 % (no condensation). In particular , be careful to make sure not to expose the machine to high temperatures of 40 ˚ C (104 ˚ F) or more.
52 Maintenance When moving the unit, first carry out head washing, then secure the carriage in place. NOTICE If there is material loaded, hold down the [SETUP] key for 1 second or longer to cancel setup, then remove the material (see "Remove the Material").
53 Maintenance Detach the power cord and the cable connecting the unit to the computer . 10 Remove the drain bottle. 11 Remove the drain-bottle cap. 12 Drain-bottle cap Attach the tube plug to the tube tips instead.
54 Maintenance MEMO.
55 User's Reference Environment Matching Printing length in the direction of carriage movement may be affected by changes in the operating environment (temperature and humidity). This may result in misalignment of the printing or cutting location in the carriage-movement direction.
56 User's Reference Performing Cutting or Printing at the Desired Location Set the print or cutting start position (base point) to the desired location. Load material and install a blade, then press the [SETUP] key . 1 Use the arrow keys to align the blade with the new printing or cutting start location (base point).
57 User's Reference Adjusting the Printing and Cutting Positions When printing is followed by cutting, the cutting line may be displaced from the printing. If this happens, use the display menu ’ s [PRINT-CUT ADJ.] function to align the printing and cutting positions.
58 User's Reference 6 Use the [ ] key to choose [FEED ADJUST] or [SCAN ADJUST]. 7 Press the [ ] key to make the following screen appear on the display . 8 Enter the correction value read in step 5. Select the correction value with the [ ] [ ] key , and press the [ENTER] key .
59 User's Reference Remove the Printed Material, then Reload the Material and Perform Cutting This feature is for performing position alignment in cases where printing is performed, after which the material removed from the machine for further processing (such as laminating), then again loaded for cutting.
60 User's Reference When you are printing with crop marks, then when printing data that exceeds the size where output is possible is received, the following message appears and the system goes into standby . Stop the output of data from the computer , then press the [SETUP] key to stop printing.
61 User's Reference Use the [ ] key to select [ENABLE], then press the [ENTER] key . 3 Send the printing data from the computer . Three crop marks are automatically printed on the left and right areas at the front edge of the material. 4 * Setting [CROP MARK] to [ENABLE] makes the output area 25 mm (1 in.
62 User's Reference When printing is finished press the [SET UP] key , remove the material and carry out lamination (or whatever further processing needs to be done). Load the material at the same pinch-roller positions used during printing, then press the [SETUP] key .
63 User's Reference Y ou cannot set an align point when a line connecting the left and right crop marks is slanted by 5 degrees or more or when the left and right crop marks are misaligned front to back by 20 mm or more. Adjust the loaded position of the material.
64 User's Reference Making Corrections for Printing When performing test printing for feed correction, load the material correctly (see "Setup for Printing -- Loading the Material"). If the material is not loaded correctly , an accurate test pattern may not be output.
65 User's Reference Bidirectional Correction * Only when the printing direction at the [PRINT MODE] menu has been set to [BI-DIRECTION] (bidirectional) This adjusts slippage when performing bidirectional printing. Make this adjustment when you have replaced the material with a different type or adjusted the head height.
66 User's Reference Aligning the Printing Length and Cutting Length There is normally no need to adjust this. When there is no ef fect due to expansion or contraction of the material, use with the calibration value always set at “ 0.
67 User's Reference Press the [ ] key to make the following screen appear on the display . 5 Use the [ ] key to choose [FEED ADJUST] or [SCAN ADJUST]. 6 Press the [ ] key to make the following screen appear on the display . 7 Input the correction value calculated in step (2).
68 User's Reference Setting the Page Margins This makes the setting for the margin between pages. When outputting a number of pages continuously , you can establish a margin between the pages. Y ou can set this in a range of 0 mm to 100 mm (in 10 mm steps).
69 User's Reference About the Prefeed ([PREFEED]) Function When using roll material, you can check in advance whether there is enough material available for the amount of printing or cutting data, or whether the material can be gripped correctly .
70 User's Reference T o Perform Long Printing/Cutting When performing printing or cutting over a length of 1.5 m (60 in.) or more, first feed out the required length of material. Then follow the steps below to load the material. 1 Position the left- and right-hand pinch rollers at the locations shown in the figure.
71 User's Reference Adjusting the Height of the Printing Head When using material that is thick or susceptible to warping, material feed may not proceed smoothly , or the material may jam. When such material is loaded, you can adjust the height of the printing head.
72 User's Reference Materials Conditions for Usable Materials C D AB A ) Cuttable material thickness B ) Maximum material thickness, including base paper (peeled-off paper) C ) Maximum diameter f.
73 User's Reference Acceptable material widths : Grit roller : Pinch roller (left) : Pinch roller (right) : Pinch roller (middle) Make sure the left and right pinch rollers are positioned above the grit rollers. 131 to 1371 mm (5-3/16 to 54 in.) * However , when loading material with a width of 131 to 430 mm (5-3/16 to 17 in.
74 User's Reference About Blade Life Cutting conditions and blade life vary according to the hardness of the material and the usage environment. Making the settings for the conditions described below does not automatically guarantee attractive cutting results in all situations.
75 User's Reference The printing/cutting area along the horizontal plane (the direction in which the carriage moves) is determined by the position of the pinch rollers. The workable area spans the length between the two rollers, minus a mar gin of about 1.
76 User's Reference MEMO.
77 Description of Keys Default value Setting range Function Submenu Top menu Key —— — — This switches on and off the sub power . When the power is switched on, the POWER LED lights up. —— — — This detects the presence of material, and its dimensions, and shows the printable or cuttable size on the display .
78 Description of Keys Default value Setting range Function Submenu Top menu Key —— — — This cuts of f the material at the present location of the blade tip. Press this to cut off the portion already printed or cut from the roll. Y ou cannot sever a piece of material while printing or cutting is in progress.
79 Description of Menu Items Description of Menus Pressing the [MENU] key enters the menu mode. Default value Setting range Function Submenu Top menu DEMO PRINT & CUT —— This performs printing or cutting of sample data. [PRINT & CUT]: This outputs the sample data for printing and cutting.
80 Description of Menu Items Default value Setting range Function Submenu Top menu INK CONTROL EMPTY MODE FILL INK PUMP UP HEAD WASH [EMPTY MODE] LATER/ PROMPT LATER When replacement of the ink cartridge becomes necessary while printing is in progress, this setting determines whether printing continues or pauses.
81 Description of Menu Items Default value Setting range Function Submenu Top menu — —— INK LEFT This shows the amount of ink left after each of the ink cartridges has been installed.
82 Description of Menu Items HEAD CLEANING MEDIUM POWERFUL —— Y ou can use the [TEST PRINT] key to perform a printing test and check the printing quality before starting to print. This also cleans the printing heads if there is a problem in the printing test.
83 Description of Menu Items For details about each of the menus, see the "Description of Display Menus." * Selecting the language for screen messages Display Menus Flowchart Load the material and press key When the power is turned on for the first time, or turned on after removing the ink Roland SC-500 Ver.
84 Description of Menu Items PRINT-CUT ADJ. FEED ADJUST PRINT-CUT ADJ. SCAN ADJUST SCAN ADJUST 0.0mm 0.0mm FEED ADJUST 0.0mm 0.0mm PRINT & CUT/PRINT/CUT MENU DEMO DEMO PRINT & CUT BIDIRECTION ADJUST BIDIRECTION TEST PRINT MENU BIDIRECTION -15 to +15 (In steps of 1) ADJUST +0 +0 NONE/ 2 / 3 MENU OVER PRINT OVER PRINT NONE 2 -2.
85 Description of Menu Items LATER/PROMPT EMPTY MODE LATER PROMPT MENU HEAD CLEANING HEAD CLEANING MEDIUM MENU INK CONTROL INK CONTROL EMPTY MODE INK CONTROL FILL INK INK CONTROL PUMP UP INK CONTROL HEAD WASH NONE/15 to 120 min.
86 Description of Menu Items FORCE 50gf 50gf 30 to 200 gf (In steps of 5 gf) 1 to 60 cm/s (In steps of 1 cm/s) SPEED 50cm/s 50cm/s OFFSET 0.250mm 0.250mm 1 to 60 cm/s (In steps of 1 cm/s) UP-SPEED 60cm/s 60cm/s 0 to 1.500 mm (In steps of 0.025 mm) Press the key Press the [ENTER] key to enable the setting.
87 What to Do If... Top menu W1234mm L ---mm FINE BI-DIR What to Do If... If the machine doesn't run... Is the power cord connected correctly? Connect the power cord to the unit, and plug the other end securely into an electrical outlet. (See “ What to Do upon Opening the Carton - - 2 Setting Up and Connection ” .
88 What to Do If... The message “ SHEET TOO SHORT CONTINUE? ” appears when data is sent from the computer The size of the data is larger than the printing/cutting area of the loaded material. T o continue performing output without correcting this, press the [ENTER] key .
89 What to Do If... Printing goes beyond the loaded material Has the material been loaded at an angle? If the loaded material is not straight, it may extend outside the printing area. In “ Setup for Printing ” or “ Setup for Cutting, ” refer to “ 1 Loading the Material ” and load the material correctly .
90 What to Do If... The material becomes jammed If [MOTOR ERROR : TURN OFF POWER] appears and operation stops (1) Press the [POWER] key to switch off the sub power . (2) Remove the jammed material. Cut off any creased or torn portions. (3) Correct whatever caused the material to jam.
91 What to Do If... The material cannot be separated Is a blade installed in the separating knife? If no blade is installed, then install one (see "Maintenance -- How to Replace the Separating Knife").
92 Error Messages Meaning A motor error occurred. The air temperature where installed is higher than the ambient temperature at which the unit can op- erate (approx. 40 ° C (104 ° F) or more higher). The air temperature where installed is lower than the ambient temperature at which the unit can op- erate (approx.
93 Error Messages Meaning An attempt was made to perform a printing or cut- ting test outside the printing or cutting area. The main power switch was turned off without first turning off the sub power with the [POWER] key . Action Perform the printing or cutting test inside the print- ing or cutting area.
94 Specifications SC-500 Piezo ink-jet method/media-moving method 1346.2 mm x 24998 mm (53 in. x 984-1/8 in.) 131 to 1371 mm (5-3/16 to 54 in.) (Note that detection of the front and rear edges is not possible for material measuring from 131 mm to 430 mm (5-3/16 to 17 in.
95 Specifications Dimensions Packed dimensions Weight Packed weight Environment Accessories 2325 mm [W] x 381 mm [D] x 428 mm [H] (91-9/16 in. [W] x 15 in. [D] x 16-7/8 in. [H]) 2325 mm [W] x 736 mm [D] x 1287 mm [H] (91-9/16 in. [W] x 29 in. [D] x 50-1 1/16 in.
96 Specifications SLCT IN HIGH* NC GND F AUL T INIT GND 36 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 HIGH*** GND GND NC AUTO FEED SLCT PERROR BUSY.
R1-011011.
Een belangrijk punt na aankoop van elk apparaat Roland SC-500 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Roland SC-500 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Roland SC-500 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Roland SC-500 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Roland SC-500 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Roland SC-500 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Roland SC-500 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Roland SC-500 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
