Gebruiksaanwijzing /service van het product 4X van de fabrikant Rose electronic
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10707 Stancliff Road Phone: (281 ) 933-7673 Housto n, T exas 77099 WWW.ROSE.COM ULT R A M A TRIX 4X, 8X, A ND 16X INSTA LL A TION A ND O PERA T IO NS M A N U A L.
LIMITED W A RR A N TY Copyright Rose El ectron ics 199 0 – 2002 . All rights res erv ed. No part o f this manual may be reprod uced, s tored in a r etrieval sys tem, or trans cribed in any f or m or an y mean s, electron ic or mechanica l, i nc lud ing photocopying and reco rding, without the pr ior w ritten per miss ion of Rose Electronics.
FCC/IC STA TEM ENTS, EU DECL A R A TION OF CONFOR MITY FEDERA L COMMUNICA TIONS C OMMISSION A ND I NDUS T RY CA NA DA RA DIO-FREQUENCY IN TERFEREN CE STA TEMENT S This equip ment gene rates , uses, an.
TA BLE OF CONTENT S I Contents Dis clai me r ................................................................................................................................................................. 1 Abo ut th is man ua l ....................
II Figures Figur e 1 . Ultra Ma tr ix mod e ls ..................................................................................................................................... 4 Figur e 2 . UM4 E xpa ns ion ca rd..................................
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INTRODU CTION ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 1 Dis c laim er W h ile every pre caut ion has be en taken in the pre paration of t h is manua l, the manu f ac turer ass umes no resp onsibilit y f or errors or o miss ions .
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 2 Feature s Upgradability Free lifet ime bas e f ir m w are upg rades, bas ed on f l as h me m or y techno logy, provide ne w features an d improve m ents . Base fi rmw are upgra des are a v ailable from ou r web site at www .
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 3 Cable requirem ents The cable req uirements for your s ystem wil l v ary depen ding on the type s of CPUs connected to the UltraMat rix sw it ch and the eq uipmen t used f or the KVM s tations.
MODELS ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 4 Ult ra Matri x models UltraMatrix – Rea r pane l Model nu mber 4X m odel UM4-aX bU/E a = # us ers (0-4) b = # CPUs (4.
OVERVIEW ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 5 System overview The UltraMatr ix sw itch i s des igned w it h the lates t i n KVM s w it ching technology . It has the capab ility and flexib ility to configure to most keyboa rds, v ideo m on itors, mice , servers and computers .
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 6 To expand the UltraMa trix sw itch in an expand ed con figuration, an expans ion card mus t be instal led in each UltraMatrix s w it ch.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 7 Fi gure 3. UM8 or UM16 E x pans ion card UM8 expans ion card and lowe r ex pans ion card on the UM16 model IN1 Recei v es a ll.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 8 Jumpers JP1 and JP2 s et the KVM as signments for the UM8 and UM16 mode ls. On the UM8 model, s etting jumpers JP1 and JP2 in the “DO WN” position s ets the KV M ports f or tha t Unit to KVM 1-4.
SITE PLA NNING ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 9 Site planni ng Organizing your s ite and planning the p lace ment o f the computers, the KVM stat ions , t he UltraMa trix s w it ches , and the routing of the cables i s a key part in the ins tallation and con fi gurat ion proces s .
INST A LL A T ION ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 10 Swi tch installation – Single uni t The bas ic installation o f a single U ltraMatrix s w it ch is a n eas y and s traightf orwa rd procedu re.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 11 Per f or m the f o llow ing i ns tallation s teps f or each co mpute r/ser v er that w ill be conne cted to the U ltraMatrix. Seque ntially connect the co m puters /se rv ers starting with computer #1.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 12 M ulti-switch installation – Gene ral The UltraMatr ix sw itch can be installed in a vari e ty of e x pand ed topolog ies. The BUS , RING , Split BUS, and Staggere d BUS are the most co mm on con f igura tions.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 13 Steps : 1. Conn ect a KVM station to Unit #1’s KVM #1 po rt. Turn on the KVM monitor and Un it #1. (Wait for the i n ternal diagn os ti c check is complete) 2. Call-up the “Ma in” menu by pres sing and releasing the left control [Ctr l] key, then the F12 key .
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 14 W hen all co mputers are connected to the U lt raMat rix sw itches and f unct ioning proper ly, the bas ic BUS ins tallation is complete. KVM s tations conne cted to Unit #1 can sw itch to any co mputer in the s ys tem .
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 15 M ulti-switch installation – RIN G topo logy Refer to F igure 8 for a typ ical RING topology for the U M4 model, Figure 9 f or the UM8 mode l, and Figure 10 for the UM16 model.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 16 10. Switch the KVM stat ion to the ne xt seq uential CPU port as ex plained in step 6 and per f or m steps 7 – 9 for this computer and for the re maining co mputers. 11. Connect other KVM stations as nee ded to the UltraMat rix sw i tch and ver ify they ope rate properly .
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 17 Fi gure 8. UM4 R ing topo logy Fi gure 9. UM8 R ing topo logy Fi gure 10. UM16 Ring topo logy.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 18 M ulti-switch installation – Split BUS topol ogy Refer to F igure 11 f or a typ ical sp lit BUS topo logy f or the UM4 model, and Figure 12 for the UM8 model. A split BUS topology is not reco mm ende d for the UM16 m odel.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 19 Next, connect the compu ters to the U ltraMatr ix sw i tches. 11. S w itch t he K VM station to CPU port #1 on Un it #1 by pr ess ing and releas ing the le f t contro l [ C trl] key, type in “1” and pre ss [Enter].
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 20 M ulti-switch installation – Staggered BUS topol ogy A stagg ered BUS topology is one o f the most fl e xible co nfigurations . A s taggered BUS can start on any U lt ra Matrix sw it ch in the s ystem and end on an y other sw itch.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 21 Follow ing ex p lains the additional e xpans ion cabli ng need ed f or each m odel i n a Staggered BUS topology . Steps 1-6 route the signa ls from a ll UltraMatri x sw itches to Unit #1, K VMs 1 and 2.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 22 Fi gure 13. UM4 Staggere d BUS Fi gure 14. UM8 Staggere d BUS Fi gure 15. UM16 Stagge red BUS.
CONFIGURA T ION M ENUS ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 23 UltraMatri x Menu Structure System s ettings Computer nam e KVM na m e Us er name Configure pa ssw ord.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 24 M enu S ys tem Main Menu UltraMatrix version MX22 Rose Elec tronics Copyrig ht 1990- 2002 Main Menu Configure Syst em Compute.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 25 Configure sy stem Configure sys tem System set tings Configure passw ord ******** Starting compu ter number 1 Maximum co mputers 64 Keyboard set tings PC keyboard rate (char.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 26 Maximum c omputers (De f ault: 64) The “Ma xim u m computers ” value is ca lculated by multiplying the nu m ber o f RS232 ports on all s w itches by 4. This v a lue must be en tered from KVM stat ion #1 be f ore all Un it s are connected in an e x pans ion topology.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 27 Scree n saver (Defau lt: W ea v ing ) A scree n sa v er reduces monitor burn- in and adds an add itional leve l o f security. The screen sav er auto m at ically activates wh en there i s no keyboard or mouse activity for an adjustab le period.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 28 Configure com puters Configure c omputer Computer name Keyb oard Mouse 1 Computer 1 PC2 PS/2 2 Computer 2 PC2 PS/2 3 Computer.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 29 Mouse (De fault: PS/2) To change the mouse type for a se lected co mputer, us e the up/dow n arrow key s to s elect t he co m puter w hose m ous e nee ds changing. Use the ri ght arrow keys to s el ect the m ous e fi eld and pres s [Enter].
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 30 Configure KVM Configure KV M ID Bus KVM name Resolution Start User 1 1 KVM sta tion 1 640x4 80@60 0 User 1 2 2 KVM sta tion 2.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 31 Start (De fault: 0) Ass igns the CPU port nu mber the KV M stat ion will conn ect to on start up and login. 0 = no con nection. To cha nge the value, s elect it fro m t he menu and pres s [Enter].
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 32 Configure user Conf igure User U ser name Password Profile U ser 1 * * * * * * * * Profil 1 U ser 2 * * * * * * * * Profil 2 .
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 33 Configure Prof ile Co nfigure Profile N ame Access Mode Share Scan Logout Prof il 1 Group 1 Share 2 5 240 Profil 2 Group 2 Sh.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 34 Share (De fault: 2 se conds ) This feature a llow s othe r users to take keyboa rd and mous e control of a co mputer after a sp ecific time of no keyboa rd or mous e activity by a us er.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 35 Configure Gr oup C onfigure Group Co mputer Group 2 1 Computer 1 + + + + + + + + + + + + + + + + 2 Co mputer 2 + + + + + + + .
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 36 Configure la nguage UltraMat rix version MX22 Rose Elec tronics Copyrig ht 1 990-2002 M ain Menu Configure System Computer KV.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 37 System status System s tatus Compu ters Power Pos Ve r KVM CPU User Statu s 1-4 1 22 PC 1 User 1 Vie w mod e 5-8 2 22 PC 2 Us.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 38 Save me nu UltraMat rix version MX22 Rose Elec tronics Copyrig ht 1 990-2002 M ain Menu Configure System Computer KVM User Pr.
OPERA TION ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 39 User operating i nstructions The followin g instruct ions apply to all UltraMatrix switc hes.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 40 Login Contro l Roo m User ID P assw ord Fi gure 27. Log in screen Once you ha ve access to a KVM s tation, you ca n sw itch to any of the co nnected computers pro v ided your secu rit y profile a ll ow s acce ss to that computer .
SERI A L PORT ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 41 Serial port usage (RS232) The follow ing procedure for es tabli s hing a connect ion fr om your stan dalone co mputer or Noteb ook co mputer to the UltraMatrix s w it ch’s se rial port use s W indow s HyperTermi nal™.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 42 Fi gure 30. Ser ial menu Serial menu options Option 3, 4 and 5 are not a v ailable wh en using a displa y terminal. Option 1. Cha nge Starti ng Com puter (From card #1 on ly) Select th is option to chan ge the start ing co m puter nu mber.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 43 You m us t change or verify that the co mputer’s baud rat e matches the UltraMatri x baud rate. If you are us ing W indo ws Hype rTermi nal on your co m pu ter, firs t disconne ct f ro m the UltraMa trix sw itch by clicking on the HyperTer mi na l discon nect ICON.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 44 Option 4. Se nd this Un it’s Main Pr ogram to other Units. Option 5. Se nd this Un it’s Kernel t o other Un its. The ma in progra m or kern el progra m updates (Option 3 ) only ha v e to be done on on e port.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 45 Swi tching using the serial port From any RS2 32 port on any s w it ch, you can s w it ch any KVM s tation in the s ys tem to any co mputer. Connect a se rial cable to the RS232 po rt on an y UltraMa trix and to the CO M port on the standa lone co m puter .
SERI A L DEV ICE SU PPORT ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 46 Serial device support The se rial device s uppo rt f eature is a vailable on m ode ls w ith an OS D (on-s creen -display) ch ip revi s ion o f O 5. 0 or greater, fi rmw are progra m MXP21B or gre ater, and kern el M X K20 or greater.
SERVICE ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 47 Service Informati on M aintena nce and Repair This Unit does not contain any interna l use r-se rv iceable pa rts.
S A FETY ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 48 Safety This UltraMatr ix sw itch has been tes ted f or con f or manc e to safety regu lations and requirem ents , and has been certified f or interna tional us e. Like all electronic eq uipment , the UltraMatr ix sw i tch shou ld be used with care.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 49 Safety and EMC Regulatory Statem ents Informations concern ant la sécurité Symbole de ré f érence à la docu mentation.
TROUB LESHOOTING ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 50 Tr oubles hooting Computer d oes not b oot, keyboar d or mouse err or re ceived CPU cable is l oos e. Re-s eat cable and h it F1 to cont inu e or reboot co mputer.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 51 Video not sy nchronized or wrong color Cable is loose. Re-s ea t cable. W ro ng co m puter (CPU) cab le use d. If you ha ve a 951 5 , 9517, 9518, X GA mono or s imilar mon itor you m us t us e sp ecial cables or adapters .
A PPE NDICES ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 52 A ppend ix A . Initial fact ory default sett ings Function Setting Default value System Passw ord None Starting .
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 53 A ppend ix B. General spec ifications Specification UM4 (4/8/16 CPU Por ts) UM8 (4/8/16 CPU Por ts) UM16 (4/8/16 CPU Por ts) Dimens ions (W x D x H) 16.7 x 7.0 x 5.25 in. 42.4 x 17.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 54 A ppend ix C. Parts an d cables KVM Cables Part number Description CAB-CX 0606 Mnnn Coax – VGA /PS2 Kybd /Mous e CAB-ZX06 0.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 55 A ppend ix D. Status Co nnect / Fail ure Reason Sum mary Reas on Description Action Can’ t F ind Co m puter Una ble to communica te to the computer that’s being conne cted to.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 56 A ppend ix F . KVM place ment / conf licts In an e x pand ed s ystem with multip le UltraMatrix s w itches, no us er conflicts w il l occur pro vided the KVM s tati o ns are on differen t KVM ports.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 57 A ppend ix H. D iagnost ic check / err or messages The pow er on diagn os ti c scree n that appears whe n the UltraMatri x sw itch is first turned on, checks the s w itch and pro vi des the i n f or mation s how n on the scre en.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 58 Kernel halt err or messages Message Descriptio n BAD Addres s = nn Kernel memory is corrupt, hardw are failure. Res etting to f a ctory defaults A memory erro r is de tected dur ing a read from con figur ation memory.
ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 59 A ppend ix K. Video dista nce table The limitat ion on dri vi ng d istance is us ually due to the q uality of the vi deo . The tab le below shows the distances , res oluti on and quality o f video that can be e xpected.
NOTES ULTRAMA T RIX “UMX” SER IES INSTAL LATION AN D OPERA TIONS MA NUA L 60.
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10707 Stancliff Road Phone: (281 ) 933-7673 Housto n, T exas 77099 WWW.ROSE.COM.
Een belangrijk punt na aankoop van elk apparaat Rose electronic 4X (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Rose electronic 4X heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Rose electronic 4X vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Rose electronic 4X leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Rose electronic 4X krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Rose electronic 4X bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Rose electronic 4X kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Rose electronic 4X . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
