Gebruiksaanwijzing /service van het product VIDEO XTREME VX-22I van de fabrikant Runco
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I NSTALLATION /O PERATION M ANUAL VX-22i 1080p, 3-chip Digital Light Processing TM Projector.
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Runco VX-22i Installation/Operation Manual iii PRE L IMINAR Y TWO YEAR LIMITED WARRANTY For Projector s , V ideo Pr oce ss or s and Controller s Congratulation s on your purchase of a Runco vide o product and welc ome to the Runco family! With proper installation, setup and care, yo u should enjoy many years of unpara lleled video p erformance.
iv Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y This warranty begins on t he effective da te of delivery to the end user. For you r convenience , keep the o riginal bill of sale as evidence of th e purchas e date. Please fill out and mail your warranty registration card.
Runco VX-22i Installation/Operation Manu al v PRE L IMINAR Y To locate th e name and address of th e nearest Runc o Authorized Se rvice Center , or for additio nal informat ion about this Limited Warran ty, please call or w rite: RUNCO INTERNA TIONAL, INC.
vi Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Thank you for your purcha se of this quality Runco vide o projector! It has been desi gned to prov ide you with the quality of vide o that is exp ected in a home the ater.
Runco VX-22i Installati on/Operation Manu al vii PRE L IMINAR Y Manufacture r’s Name: Runc o Internation al, a subsid iary of Planar Syst ems, Inc. Manufacture r’s Address: 290 0 Faber Stre et, Un.
viii Runco VX-22i Instal lation/Operation Manual PRE L IMINAR Y NOTE: This equipment ha s been tes ted and found to comply w ith the limits fo r a Class B d igital device , pursuant to Part 15 o f the FCC Rules. T hese limits are designed to provide reas onable protect ion against har mful interference in a residential installation.
Runco VX-22i Installation/Operation Manu al ix 1 Table of Content s PRE L IMINAR Y TWO YEAR LIMITED WARRANTY ................ ................ ............. ................ ............. ....... iii Important S afety In s truction s .................
Table of Contents x Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Installing the Optional CineWid e Lens Mount .............. ............. ............ ............. .......... 22 Installing the AutoScope Lens Motor (VX-22i/CineWide with Au toScope) .
Table of Contents Runco VX-22i Installation/Operation Manu al xi PRE L IMINAR Y 5. Maintenance and Trouble s hooting ........... ............. ............. ................ ............. ...... 59 Lamp Repla cement ................ ............. ....
Table of Contents xii Runco VX-22i Instal lation/Operation Manual PRE L IMINAR Y Note s :.
Runco VX-22i Installation /Operation Manual xiii 1 Li s t of Figure s PRE L IMINAR Y 2-1. VX-22i Fr ont/Bottom/ Side View . ............. ................ ............. ................ ............. ............ 5 2-2. VX-22i Rear Panel ............ .
List of Figures xiv Runco VX-22i Instal lation/Operation Manual PRE L IMINAR Y Note s :.
Runco VX-22i Installation/Operation Manu al 1 PRE L IMINAR Y 1.1 About This Manual This Owner’s M anual describe s how to install, set up and o perate the R unco VX-22i DLP Projector. Th roughout th is manual, the Runco VX-22i DLP Pr ojector is re ferred to simply as the “VX-22i.
Introduc tion 2 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Graphic Convention s : These symbols appear in numerous p laces thro ughout the manual, to emp hasize points that you mu st keep in mind to avoid proble ms with your equipment o r injury: 1.
Introd uction Runco VX-22i Installation/Operation Manu al 3 PRE L IMINAR Y 1.3 Description, Features and Benefits Runco further solidifies its lead ership r ole with the in troduction of the Video Xtr eme™ VX-22i Digital Light Pr ocessing (DLP™) Projector.
Introduc tion 4 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Parts List Your VX-22i is shipped with the following items. If any it ems are missing o r damaged, please contact y our Runco dealer or Runco Customer Ser vice at (800) 23RUNCO.
Runco VX-22i Installation/Operation Manu al 5 PRE L IMINAR Y 2.1 V X -22i at a Glance Figure 2-1 shows the key VX-22i components. Figure 2-1. VX-22i Front/ Bottom/ S ide View 1. INT AKE VENT 2. LEN S OPENING 3. RUNCO LOGO The logo can be rotated to match the projector orientation: invert ed (ceiling-mounted) or upright.
6 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y 2.2 V X -22i Rear Panel Figure 2-2 sh ows the VX-22i rear panel. Figure 2-2. VX- 22i Rear Panel 1. LAMP COVER Remove this cover to ac cess the lamp compartme nt. 2. V ACUUM FLUORE S CENT DI S PLA Y (VFD) Can be used in stead of the OSD.
Runco VX-22i Installation/Operation Manu al 7 PRE L IMINAR Y 5. LEF T BUTTON Used to direct-select inputs or move the menu cursor left in the OSD. When no menu is present on-scree n, the LE F T button togg les through the differe nt sources, in this order: HDMI 2 - HDMI 1 - HD3 (VGA/Y-Pb-Pr) - HD 2 (BNC) - HD 1 (RCA) - S-Video - Composite (VID) 6.
8 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y 2.3 V X -22i Rear Connector Panel Figure 2-3 show s the rear connecto r panel on the VX-22i , and the paragrap hs that follow describe them . Figure 2-3. Rear Connector Panel 1. HD2 INPUT Five BNCs for co nnecting eithe r RGB or compone nt high-definition sources (up to 1080p).
Runco VX-22i Installation/Operation Manu al 9 PRE L IMINAR Y 7. HDMI I (1) / HDMI II ( 2) (Digital) Two, HDCP-c ompliant digital video inp uts for conne cting a DVD player, HD tuner or other digital vid eo source (u p to 1080p ) with a DVI or HDMI outpu t.
10 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y 2.4 V X -22i Remote Control Figure 2-4 sho ws the VX-22 i remote co ntrol, and t he paragrap hs that follow d escribe its functionality.
Runco VX-22i Installati on/Operation Manu al 11 PRE L IMINAR Y 1. LIGHT Press to illumina te the buttons. 2. ON / OFF Use these butt ons to turn t he project or on or off. 3. S our ce S election Button s : VID Press to select Composite video input as the source.
12 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y 6. Memory Pre s e t Button s : CU S T1 Press to recall se ttings fo r the curren t input from the “Custo m 1” memo ry preset. I S F NIGHT Press to recall setti ngs for the current inp ut from the “ISF Night” me mory preset.
Runco VX-22i Installati on/Operation Manu al 13 PRE L IMINAR Y 3.1 Remote Control To install batteries in the remote co ntrol, press up on the battery cove r retainer clip and lift off the cove r. Install the two AAA batteries w ith the correc t polarity a nd then replac e the cover.
14 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y 3.2 Quick Setup Table 3-1 gives a quick overview of the VX-2 2i installation process. The sections following this one prov ide deta iled instr uction s. Installation sh ould be performed by a qu alified custom video installation specialist.
Runco VX-22i Installati on/Operation Manu al 15 PRE L IMINAR Y 3.3 Installation Considerations Proper installation of you r projector will ensure the quality of your display . Whether you a re installing a pr ojector temp orarily or p ermanently, yo u should t ake the follo wing into account to ensure your p rojector per forms optim ally.
16 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Throw Distance Throw distance is the dista nce measured fro m the front of the projec tor to the screen.
Runco VX-22i Installati on/Operation Manu al 17 PRE L IMINAR Y Vertical and Horizontal Position Proper placement of the projector relative to the screen will yield a rectang ular, perfectly-centered image that completely fills the screen.
18 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Figure 3-4. Horizontal Len s S hift (EXAMPLE ONLY) 0% Screen Center 100% Width Lens Shift (1.0 x W) 50% Width Lens Shift (0.5 x W) Screen Width (W) Note: This is a general example of lens shift.
Runco VX-22i Installati on/Operation Manu al 19 PRE L IMINAR Y Table 3-4 lists th e lens shift lim its for each a vailable VX-22 i lens, as perce ntages and absolute m easurements with a 100 x 56 inch (1.
20 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Other Considerations Other consid erations and tips th at can help improve your installation: • Keep the a mbient temp erature co nstant and b elow 35°C (95°F). Keep th e projector away from he ating an d/or air con ditioning ven ts.
Runco VX-22i Installati on/Operation Manu al 21 PRE L IMINAR Y 3. Remove the Lens Cavity Fr ont Cover. 4. Remove the Rear Lens Cap. 5. Hold the lens assembl y with the motor facing the upper-right co rner of the Lens Cavity. Carefully insert th e back of the lens assembly into the hol e in the lens flange.
22 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y 7. Lock th e lens in p lace by tur ning the Lens Locking N ut (to the left of the lens) 180 degrees co unter-clockwise. (Use a 6.0mm hex wr ench.) 8. Replace the Lens Cavity F ront Cover. 9.
Runco VX-22i Installati on/Operation Manu al 23 PRE L IMINAR Y Installing the AutoScope Lens Motor (VX-22i/CineWide with AutoScope) Figure 3-6 shows the VX- 22i/CineWide with AutoSc ope motor assembly.
24 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y In s tall Ceiling Mount Adapter s /Projecto r S tand s : For ceiling installations, the adapters bring the attachment points for the proje.
Runco VX-22i Installati on/Operation Manu al 25 PRE L IMINAR Y In s tall Len s Motor: Position the AutoScope Lens Motor (item #1) as sho wn in Figure 3-8 . Line up the mo unting holes on the lens motor housin g with those on th e underside of the projector .
26 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Installing the Fixed CineWide Base Plate (VX-22i/CineWide) To install the fixe d CineWide ba se plate on a VX-22i/CineW ide: 1. Place the projector up side down on a blanket or other sof t surface.
Runco VX-22i Installati on/Operation Manu al 27 PRE L IMINAR Y 3.6 Mounting the V X -22i There are se veral method s for mountin g the project or. Depending on your ch osen installation, one method may be more suitable t han another.
28 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y 3.7 Connections to the V X -22i Proceed as follow s to connect the VX-22i to your video so urces, exte rnal controller (s) – if present – and AC power. When connec ting your equip ment: • Turn off all equip ment before making any c onnections.
Runco VX-22i Installati on/Operation Manu al 29 PRE L IMINAR Y Digital (DTV) RGB or Compo nent Video Connection s : See Figure 3-11 and Figure 3-12 . Figure 3-11.
30 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Figure 3-12. Digital (DTV ) RGB or Component Video Connection s (HD3) HD3 (VGA / Y -Pb-Pr) HD3 (VGA / Y -Pb-Pr) Green/Y Blue/Pb Red/Pr Hor.
Runco VX-22i Installati on/Operation Manu al 31 PRE L IMINAR Y Analog (Computer) RGB Connec tion s : See Figure 3-13 . Figure 3-13. Analog RGB Connection s HD2 (BNC) HD2 (BNC) HD3 (VGA / Y -Pb-Pr) HD3.
32 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y S -Video/Compo s ite Video Connection s : See Figure 3- 14. Figure 3-14. S -Video and Compo s ite Video Conne ction s HD3 (VGA / Y -Pb-Pr) HD3 (VGA / Y -Pb-Pr) DVD Player, VCR, Satellite Receiver, Laser Disc etc.
Runco VX-22i Installati on/Operation Manu al 33 PRE L IMINAR Y RS-232 Controller Connection Use a “null-mo dem” 9-pin RS-232 cable to con nect a PC or h ome theater control/automation system (if present) to the RS-232/485 port on the VX-22i; s ee Figure 3-15 .
34 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Connecting 12-volt Trigger Outputs to External Equipment If your VX-22i is eq uipped with a Cin eWide with AutoScop e system, conn ect the AutoScope le ns motor to a 12-volt trigger o utput on the VX-22i; see Figure 3 -16 .
Runco VX-22i Installati on/Operation Manu al 35 PRE L IMINAR Y Connecting an External IR Receiver to the VX-22i If infrare d signals from the r emote control ca nnot reach the pro jector due to ex ces.
36 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y 3.8 Turning on the Power 1. Turn on yo ur source com ponents. 2. If this is an Aut oScope-equipped projector, tu rn on the main power switch a t the rear of the AutoSco pe lens motor. The lens motor power switch is located next to the AC input (see Figure 3-16 ).
Runco VX-22i Installati on/Operation Manu al 37 PRE L IMINAR Y 3.10 Primary Lens Adjustments To access th e motorized lens contr ols, use the F OCUS, ZOOM and LENS b uttons on t he VX-22i remote control unit (described on p age 12 ). Alternatively, select Display Device from the Service M enu.
38 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y 3.11 Installing and Adjusting the CineWide Anamorphic Lens If you are installing a CineWide-equipped p rojector, proc eed as follows to install and adjust the ana morphic lens.
Runco VX-22i Installati on/Operation Manu al 39 PRE L IMINAR Y 2. Place the Anamorphic L ens Holder on top of th e AutoScope Ca rriage Plate or fixe d CineWide Base Plate ( item #7). Posit ion the brack et so that th e long slot at t he bottom of the lens ho lder is perp endicular to t he correspo nding slots on the plate.
40 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Configure Lens Motor Trigger CineWide with AutoScope maint ains constant im age height i ndependent of t he aspect ratio, while using th e full display re solution of the projec tor.
Runco VX-22i Installati on/Operation Manu al 41 PRE L IMINAR Y Adju s ting the Height (Y): With the white field still on-sc reen, loosen the Height/Y Adjustment T-Scr ews on either sid e of the lens.
42 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Adju s ting the Yaw: Loosen th e Yaw/X-Adjustm ent Levers to allo w the lens to pivot freely from side to side.
Runco VX-22i Installati on/Operation Manu al 43 PRE L IMINAR Y Adju s ting the Geometry: 1. Input an anamorphic cross-hatch test pattern to the proje ctor. 2. Unscrew the Anamorph ic Lens just eno ugh to allow it to rotate free ly. 3. Grasp t he lens by th e center ring and rotate the lens unt il the image is prope rly anamorphic: 4.
44 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Note s :.
Runco VX-22i Installati on/Operation Manu al 45 PRE L IMINAR Y 4.1 Using the On-Screen Menus To display t he Main Me nu, press the MENU button o n the remot e control (Fig ure 2-4) or projector re ar panel ( Figure 2-2 ). To select a m enu item, use the and buttons on the remo te control or pro jector rear panel to highlig ht it.
46 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Figure 4-1. VX-22i O S D Menu S tr ucture S ervice Test Vide o Horizontal R amp Vertical Ramp Color Bars 1 Color Bars 2 Display Device - C.
Runco VX-22i Installati on/Operation Manu al 47 PRE L IMINAR Y Main Menu The Main Me nu is the startin g point for a ccessing all pro jector function s. (The Calibration and Service m enus are hidd en and not accessible until you enter a passcode.) Input Source From the M ain Menu, selec t Input So urce to cho ose a video sig nal source.
48 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Table 4-1. A s pect Ratio S etting s A s pect Ratio Remote Control Key De s cription 16:9 16:9 Select 1 6:9 to vi ew 16:9 D VDs and HDTV programs in their native aspec t ratio. 4:3 images are stretched horizontally to fit a 16:9 scre en.
Runco VX-22i Installati on/Operation Manu al 49 PRE L IMINAR Y Picture Use the controls in the Picture Menu to calib rate your VX -22i for optim um picture q uality. The VX-22i has been designed to incor porate setup and calibration stand ards established by the Imaging Sc ience Foun dation (ISF).
50 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Although it may be possible to obtain satisfact ory picture quality usin g the naked eye and regular progr am material, Runco recommends u.
Runco VX-22i Installati on/Operation Manu al 51 PRE L IMINAR Y Contra s t: On your exte rnal test patte rn source, se lect a stepped , gray-bar pa ttern like the one shown in Figure 4-3 . Figure 4-3. Typical Gray Bar Pattern for Adju s ting Cont ra s t Select Contrast and press ENTER or S ELECT .
52 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Select Color and press ENTER or S ELECT . While lookin g at the colo r bar pat tern throug h a blue filter, adjust the colo r saturation l.
Runco VX-22i Installati on/Operation Manu al 53 PRE L IMINAR Y S harpne ss : “Sharpness” is the a mount of hig h-frequency de tail in the im age. To adjust sharpness, select Sharpness from the Picture men u and press ENTER or S ELECT . On your external test pattern source, s elect a pattern like the one shown in Figure 4-5 .
54 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Over s can: Imag e Overscan pushes the out side edge of the ac tive picture ar ea of the video signal ou t beyond the ed ge of the d isplay area.
Runco VX-22i Installati on/Operation Manu al 55 PRE L IMINAR Y Calibration Use the Calibrat ion menu to p erform advanc ed picture qua lity adjustments.
56 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y I S F Night - Input Color: The Input Color controls are si mila r to those in the Display C olor menu (see above) , but adjust the color balance of the incomi ng signal. These settin gs are also saved indepe ndently for ea ch input.
Runco VX-22i Installati on/Operation Manu al 57 PRE L IMINAR Y Service Use the Service m enu to acce ss advanced p rojector co nfiguration sett ings. Thi s menu s hould be u s ed by I S F-certified technician s only . Te s t Video: Select Test Video from the Service Menu to access the inte rnal test pa tterns on the VX-22i.
58 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Trigger s : Select Triggers from the Serv ice menu to configu re the 12-volt trigger ou tputs. You can assign one or mor e trigger ou tputs to ea ch aspect ratio. Those triggers ar e then activated by se lecting that asp ect ratio.
Runco VX-22i Installati on/Operation Manu al 59 PRE L IMINAR Y 5.1 Lamp Replacement The lamp should be repl aced when it reaches the e nd of its lif e (typically 20 00 hours), or sooner if a no ticeable degr adation in b rightness occ urs. When you replace a la mp, you should replace t he filters as well.
60 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y 6. Install the new lamp modu le. 7. Replace the lamp cover and re-tighten all screws. 5.2 Filter Replacement Whenever you re place the lam.
Runco VX-22i Installati on/Operation Manu al 61 PRE L IMINAR Y 5.3 Troubleshooting Tips Table 5-1 provide s some general guideli nes for troubleshootin g problems you may encounter w ith the VX-22i. If t he suggested solutions fail to resolve the pro blem or if you encounter a n issue not des cribed here, please contac t Runco Te chnical Suppor t.
62 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Note s :.
Runco VX-22i Installati on/Operation Manu al 63 PRE L IMINAR Y 6.1 RS-232 Connection and Port Configuration To interface the VX-22i with a home the ater automa tion/control sy stem or a PC r unning terminal emulation software, connect it to your control system or PC as shown in Figure 3-15 .
64 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Table 6-1 lists the serial commands supp orted by the VX-22i and the responses it sends back to the cont rol system or PC .
Runco VX-22i Installati on/Operation Manu al 65 PRE L IMINAR Y Image Pre s et Command s SISF 0 Loads “ISF Night” image preset ISF Night SISF 1 Loads “ISF Day” image preset ISF Day SISF 2 Loads.
66 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Note s :.
Runco VX-22i Installati on/Operation Manu al 67 PRE L IMINAR Y 7.1 V X -22i Specifications Table 7-1 lists the VX -22i specifications. 7 S pecification s Table 7-1.
68 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Brightne ss and Contra s t: Cinema S tandard s Mea s urement S y s tem (C S M S ) S pecification s - Brightness: 58.7 foot-Lamberts (fL) - Contrast Ratio: 321:1 These measurements are taken from the projector in a controlled, home theater environment.
Runco VX-22i Installati on/Operation Manu al 69 PRE L IMINAR Y 7.2 V X -22i Dimensions Figure 7-1 sh ows the VX-22i dimensio ns (all dimensions are in inches). Figure 7-1. VX-22i/ CineWide with Auto S cope Dimen s ion s 8.39 10.07 4.23 14.18 10.04 6.47 0 7.
70 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y 7.3 Supported Timings Table 7-2 lists the s ignal types su pported by each input on the VX-22i.
Runco VX-22i Installati on/Operation Manu al 71 PRE L IMINAR Y 480/60i 720x487 59.94 15.734 13.500 √ √ √ √ 480/60p 720x483 59.94 31.469 27.000 √√√ – 576/50i 720x576 50.00 15.625 14.750 √ √ √ √ 576/50p 720x576 50.00 31.250 29.000 √√√ – 720/50p 1280x7 20 50.
72 Runco VX-22i Installa tion/Operation Manual PRE L IMINAR Y Note s :.
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Runco CL-810 Owner’ s Operating Manual Runco International • 2900 Faber S treet • Union City , CA 94587 • Ph (510) 324-7777 / (800) 23RUNCO / Fax (510) 324-9300 www .
Een belangrijk punt na aankoop van elk apparaat Runco VIDEO XTREME VX-22I (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Runco VIDEO XTREME VX-22I heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Runco VIDEO XTREME VX-22I vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Runco VIDEO XTREME VX-22I leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Runco VIDEO XTREME VX-22I krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Runco VIDEO XTREME VX-22I bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Runco VIDEO XTREME VX-22I kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Runco VIDEO XTREME VX-22I . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
