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CLX-8385NX Series Multi Functional Printer User’s Guide imagine the possibilities Thank you for purchasing a Samsung product..
© 2010 Samsung Electron ics Co., Ltd. All rights reserved. This user ’s guide is provided for information purposes only . Al l information included herein is subject to change without noti c e. Samsung Electronics is not responsible for any direct or indirect damages, aris ing from or related to use of this user ’s guide.
C ONT ACT SAMSUNG WORLDWIDE If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. COUNTRY/ REGION CUSTOMER CARE CENTER WEB SITE ARGENTINE 0800-333-373 3 www.samsung.com ARMENIA 0-800-05-555 AUSTRALIA 1300 362 603 www.
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C ONTENT S About this user’s guide ...................... ........... ................. ................ ................. ................. .............. .................... ........... i Finding more information ......... .................... ..
Understanding the keyboard .......... ................................................................... ........... ............ ........ ................. ...... 3.7 4. Loading originals and print media Loading originals ...................... ....
Image tab ........................ ................ ................. ................. ................. ................. ......... .. ................. ................. ... 6.3 Sending a fax ...................... ................ ................
Output tab ....................... ................ ................. ................. ................. ................. ......... ..... .............. ................. ... 7.3 User authentication for net work scanning ..................... ......
Printing from a USB memory device ............................. ................... .................... .................... ..... .............. ............ 9.6 To print a document from a USB memory device: ...... ....................... ..........
Understanding display message s ....... .......................................... .............. ............ ........... .......... . .................... .. 12.11 Solving other problems .... ................. ................ ................. ....
i About this user’s guide This user’s guide provides inform ation about basic understanding of the machine as well as detailed explanation on each step during the actual usage. Both novice users and professional users can refer to this guide for installing and using the machine.
ii Safety and Regulatory Information Important Precautions and Safety Information When using this machine, these basic safety precautions should always be followed to reduce risk of fire, electric shock and injury to people: 1 Read and understand all instructions.
iii Ozone Safety During normal operation, this mac hine produces ozone. The ozone produced does not present a hazard to the operator . However, it is adv isable that the machine be operated in a well ventilated area. If you need additional information about ozone, please request your nearest Samsung dealer .
iv Fax Branding The T elephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other el ectronic device to send any message via a telephone facsimile machine unle.
v Y ou must connect the blue wire to the pi n which is marked with the letter “N” or colored black. Y ou must connect the br own wire to the pi n which is marked with the letter “L” or colored red. Y ou must have a 13 amp fuse in the plug , adaptor , or at the distribution board.
vi Redistribution and use in source a nd binary forms, with or without modification, are permitted provide d that the following conditions are met: 1. Redistributions of source code must retain the copyri ght notice, this list of conditions and the following disclaimer.
1 .1 < Introduction> 1 Introduction Thank you for purchasing this Samsu ng multifunction al product. Y our machine provides printing, copying, scanning, and faxing functions.
1 .2 < Introduction> Use USB flash memory devices IPv6 Support XOA applications Machine features The table below lists a general overview of features supported by your machine. ( : Included, O: Optional * ) If you have a USB memory device, you can use it in various ways with your machine.
1 .3 < Introduction> Machine overview These are the main components of your machine. Front view • The symbol * is a mark for the optional device.
1 .4 < Introduction> Rear view • The symbol * is a mark for the optional device. 1 Finisher (Stacker & St ap ler) * 8 XOA port 2 Finisher output tray (Sta cker & Stapler) * 9 Network p.
1 .5 < Introduction> Control p anel overview Caution When you use the touch screen, use your fin ger only . Th e screen may be damaged with a sharpe n pen or anything else. 1 Machine Setup : Leads you to the machine setup and advanced settings. (Page 10.
1 .6 < Introduction> Introducing the touch screen and useful buttons T ouch screen The touch screen allows for user-friendl y operation of the machine. Once you press the home icon ( ) on the screen, it shows the Main screen. • : Shows Help. Y ou can find the explanation by feature contents.
1 .7 < Introduction> • Detail : Shows the detailed informati on of the selected option on th e Current Job , Complet ed Job and Active Notice list. • Delet e : Removes the selected job from the list. • Delet e All : Removes all the jobs from the list.
1 .8 < Introduction> Underst anding the St atus LED When the problem occurs, the Stat u s LED indicate s the machine's condition by the light color of it's action. Statu s Statu s Description Off • The machine is off-line. • The machine is in power save mode.
1 .9 < Introduction> Menu map The control panel provides access to various menus to set up the machine or use the machine's functions. These menu s can be accessed by pressing Machine Setup , Jo b St atus or touching menus on the display screen.
2 .1 < Software overview> 2 Software overview This chapter gives you an overview of the software that comes with your machine. Further details how to use the software are explained in the Software section .
2 .2 < Software overview> Printer driver features Y our p rinter drivers support the following standard features: • Paper source selection • Paper size, orientation and media type • Number of copies In addition, you can use various spec ial printi ng features.
2 .3 < Software overview> Macintosh Linux Operating system Requirement (recommend ed ) CPU RAM Free disk space Mac OS X 10.4 or lower • Intel Pr ocessor • Power PC G4/ G5 • 1 28 MB for a Power PC based Mac (512 MB) • 5 12 MB for a Intel-based Mac (1 GB) 1 GB Mac OS X 10.
3 .1 < Getting St arted> 3 Getting Started This chapter gives you step-by-st ep instructions for setting up the machine. This chapter includes: • Setting up the hardware • Setting up the net.
3 .2 < Getting St arted> 3 After a moment a message asking you to print a pattern paper will appear . Press Print . Pattern printing will start. 4 When pa ttern pap er is printed ou t, place the p attern paper on the scanner glass and press Scan .
3 .3 < Getting St arted> 9 Select Static and then enter IP Address , Subnet Mask and Gateway address fie lds. T ouch the input area then, e nter addresses by number keypad on the control panel. Note Contact the network administrator, if you are not sure how to configure.
3 .4 < Getting St arted> 5 Select T ypical ins tallation for a network pri n ter , and then click Next . 6 The list of printers available on the network appears. Select the printer you want to install from the list and then click Next . • If you click the Advanced button, you can search a printer with the SNMP Community Name .
3 .5 < Getting St arted> Note If you cannot find your printer name, click to refresh the list. 9 Enter the network interface 's MA C address, IP address, subnet mask, default gateway , and then click Apply . Note If you do not know the n etwork interface's MAC addre ss, print the machine's network information repo rt.
3 .6 < Getting St arted> 4 Press the General tab > Date & Time > Date&Time . 5 Select date and time usin g left/ri ght arrows. Or touch the insert area and use the numeric keypad on the control panel. 6 Press OK . Note T o change the format of date and time, press Date Format and Tim e Fo r ma t .
3 .7 < Getting St arted> Changing the default settings Y ou can set the default value s for copy , fax, email, scan and paper all at once. 1 Press Machine Setup on the control panel. 2 Press Admin Setting . 3 When the login message app ears, enter password with number keypad and press OK .
4 .1 < Loading origi nals and print med ia> 4 Loading originals and print media This chapter introduces you how to load originals and print media into your machine.
4 .2 < Loading origi nals and print med ia> T o load an original into the DADF: 1 Flex or fan the edge of the paper stack to separate the pages before loading originals. 2 Load the originals fa ce up into the DADF . Make sure that the bottom of the original stack matches the paper size marked on the document input tray .
4 .3 < Loading origi nals and print med ia> Specification on print media Ty p e Size Dimens ions Wei gh t Cap acity a a. Maximum capacity may dif fer depending on media we ight, thickness, and env ironmental conditions. Plain paper Letter 216 x 279 mm (8.
4 .4 < Loading origi nals and print med ia> Media sizes supported in each mode Guidelines for selecting and storing print media When selecting or loading paper , envelopes, or other print materials, keep these guidelines in mind: • Always use print media that conform with the specifications liste d on page 4.
4 .5 < Loading origi nals and print med ia> T ransparencies • T o avoid damaging the machine, use on ly transparencies designed for use in laser printers. • T ransparencies used in the printer must be able to withstand the machine’s fusing temperature.
4 .6 < Loading origi nals and print med ia> Changing the size of the p aper in the pa per tray T o load longer sizes of paper , such as Legal-sized paper , you need to adjust the paper guides to e xtend the paper tray . Note If you have instal led an optional high capacity feeder, refer to Quick Install Sheet to adjust paper size.
4 .7 < Loading origi nals and print med ia> Loading p aper Loading p a per in tray 1, opt ional tray or optional high cap acity feeder Load the print media you use for the majority of your print jobs in the tray 1. The tray 1 can hold a maximum of 520 sheets of 80 g/m 2 (20 lb bond) plain paper .
4 .8 < Loading origi nals and print med ia> In the multi-purpose tray The multi-purpose tray can hold specia l sizes and types of print material, such as transparencies, postcards, note cards, and envelopes. It is useful for single page printing on letterhead or colored paper .
4 .9 < Loading origi nals and print med ia> 4 Squeeze the multi-pu rpose tray pape r width guid es and adjust the m to the width of the paper . Do not force too much, or the paper will be bent, which will result i n a paper jam or skew. 5 After loading paper , set the paper type and size for the multi- purpose tray .
5 .1 < Copying> 5 Copying This chapter gives you information abo ut using your machine as a copy machine. This chapter includes: • Understanding the Copy screen • Copying orig inals • Chan.
5 .2 < Copying> Image tab • Erase Edge : Allows you to erase punch holes, staple marks, and fold creases along any of the four documents edges. (Page 5.9) • Erase Background : Prints an image with no backgroun d. (Page 5.9) • Margin Shif t : Creates a binding edge for the document.
5 .3 < Copying> Changing the size of originals Press the Basic tab > Original Size , then use left/right arrows to set the original size. Press more to see the detail values. • Custom : Selects the scanning area of the original. Press the cardinal point arrows to set the size.
5 .4 < Copying> • 2 -> 1 Sided, Rot ate Side 2 : Scans both sides of the original and prints each one on a separate sheet, but the information on the back side of the printout is rotated 180 degree. • Reverse 1 -> 2 Side d : Scans originals and prints them on both sides of a paper .
5 .5 < Copying> Changing the darkness This defines the degree of darkness. Us e left/right arrows to change the level of light/dark in the printouts. Using special copy features On the Advan ced t ab or the Image tab of the Copy screen, you can select specific copy features.
5 .6 < Copying> • Forth Image Position : LEFT , TOP : X-105mm/Y -150mm, RIGHT , BOTTOM: X-205mm/Y -230mm 7 Press OK , the template you have saved will be shown in the template list table. 8 Press and select Copy . 9 Press the Advanced tab > ID Copy > Mam ual ID Copy Setup .
5 .7 < Copying> Note The original must be placed on the scanner glass in order to use this feature. 2 Press Copy from the Main screen. 3 Select the tray in Paper Supply .
5 .8 < Copying> • Paper Source : Select the paper tray , where the cover sheet is loaded. 6 Press OK . 7 Press Star t on the con trol panel to begin copying. T ransparency copying When you prepare transparencies for presentations, use this feature to copy the information.
5 .9 < Copying> Auto crop copying The machine prints only the image of an origina l after cropping the blank parts like the m argin. 1 Place the originals face up in the DADF . Or place a single origina l face down on the scanner g lass. (Page 4.
5 .10 < Copying> Shif ting margins Y ou can secure a room for bi nding by shifting the margin of a p age. 1 Place a single original face down on th e scanner glass. Or load the originals face up in the DADF . (Page 4.1) 2 Press Copy from the Main screen.
6 .1 < Faxing (Optiona l)> 6 Faxing (Optional) This chapter gives you information abo ut using your machine as a fax machine. This chapter includes: • Prepa ring to fax • Understanding the F.
6 .2 < Faxing (Optiona l)> Check Notify me on delivery , when the fax delivered to the recipients successfully . 7 Click Send . Note For more information about Samsung Network PC Fax , click Help . Checking a sent fax list Y ou can check a sent fax list on your computer .
6 .3 < Faxing (Optiona l)> Image tab • Original T ype : Enhances the fax quality based on the type of the original document being scanned. (Page 6.7) • Darkness : Adjusts the level of lightn ess or darkness of the fax. (Page 6.7) • Erase Background : Reduces dark backgrou nds or paper patterns as in newspaper originals.
6 .4 < Faxing (Optiona l)> Sending a fax manuall y (On Hook Dial) 1 Press Fax from the Main screen. 2 Place the originals face up into the DADF . 3 Adjust the document settings in the Image tab. 4 Select Duplex and Resolution optio ns in the Basic tab .
6 .5 < Faxing (Optiona l)> • If you do not enter Job Name , the machine assigns the job name as 'Fax Send Job xxx'. 'xxx' number are set in order . Note Start Tim e is the specific time you want the fa x to be sent. Y ou can set Start Ti me on a 24 hour basis and 15 minu tes later than the current time.
6 .6 < Faxing (Optiona l)> Receiving faxes manually using an extension telephone This feature works best when you are using an extension teleph one connected to the EXT socket on the back of your machine. Y ou can receive a fax from someone you are talking to on the extension telephone, without going to the fax machine.
6 .7 < Faxing (Optiona l)> Adjusting the document settings Before sending a fax, you can adjust the document settings, such as resolution, darkness, color , duplex a nd so forth. Refer to explanation of this section. Note The document setting herein is for only current job.
6 .8 < Faxing (Optiona l)> Storing individual phone numbers (S peed No.) 1 Press Fax > the Basic tab > Indi vidual . • Edit : Changes the User Name , Speed No. , Phone No. a nd Email . • New : Creates the new Spe ed N o. and phone no..
6 .9 < Faxing (Optiona l)> 7 Press Apply . Note S p eed Dial numbers can be imported from an *.csv file. Using the polling option Polling is used when one fax machine requ ests another to send a document. This is useful when the person with the original document is not in the office.
6 .10 < Faxing (Opt ional)> Polling from a remote Ma ilbox This option allows you to retrieve (poll) a fax which is stored in the Mailbox of on the remote machine. Before you start polling, you must be informed of Mailbox No. and Passcode from the sender.
6 .11 < Faxing (Opt ional)> 4 Press the Advanced ta b > Mailbox > St or e . 5 Enter Mailbox No. and Pass code which are set from Creating Mailbox in page 6.10. 6 Press OK . Faxing to a re mote Mailbox T o fax and store the originals in a re cipient's Mail box in this machine, you can use the Send to Remote feature.
6 .12 < Faxing (Opt ional)> Sending a fax in toll save time Y ou can se t the machine to send a fa x in toll save time to save a telephone fee. If you send a fa x after setting this feature, fax data will be stored in machine's memory and the machi ne will start to send fax in toll save time.
6 .13 < Faxing (Opt ional)> Forwarding a sent fax to oth e r destination by an email Note If Forward to Server Setting is on, this op tion will be grayed ou t. 1 Press Machine Setup on the control panel. 2 Press Admin Setting . When the login message pops up, enter password and press OK .
6 .14 < Faxing (Opt ional)> Setting up the end fax tone The end fax tone that sounds to indicate that the fax has been received can be turned on or off. 1 Press Machine Setup on the control panel. 2 Press Admin Setting . When the login message pops up, enter password and press OK .
7 .1 < Scanning> 7 Scanning Scanning with your machine lets you turn hard copy originals into digital files. There are two ways to scan originals, one is using the USB cable to directly connect the machine with your computer, and the other is using the network scan feature which scans and sends to a specific destination via the network.
7 .2 < Scanning> • Options : - Original Size : Set s the originals to a specific fi xed size. (Page 7.9) - Original T ype :Selects whether the original is text or photo. (Page 7.9) - Color Mode : Adjust s the color options of the scan output. If the original is color and you want to scan in colo r , press Color Mode .
7 .3 < Scanning> Image tab • Original T ype : Selects whether the original is text or photo. (Page 7.9) • Color Mode : Adjusts the color options of the scan output. If the original is color and you want to scan in color , press Color Mode . (Page 7.
7 .4 < Scanning> 3 Enter the IP address in dotted de cimal notation or as a host name. 4 Enter the server port number , from 1 to 65535. The default port number is 88. 5 Y ou can add a backup do main as a previous step. 6 Click Apply . Network user authorized by SMB 1 Enter the domain that is used for SMB login.
7 .5 < Scanning> 4 Press the From tab and enter the sender ’s email address. 5 Press the To / Cc / Bcc tab and enter the Recipient's email address. 6 Press the Subject tab and enter the subject of the email. 7 Press the Message tab and enter the contents of the email.
7 .6 < Scanning> 4 Click Machine Settings > LDAP Server Setup . Then the LDAP Server screen shows on the right side. 5 Enter IP Address or Host Name or Host Name and LDAP server and Port . 6 Enter optiona l information. 7 Click Apply . Note The LDAP server administrator must store the email address data.
7 .7 < Scanning> Set Scan Button t ab Scan Destinat ion • A vailable Destination List : Shows the list of ap plications currently linked to scanned images in the PC’s registry . Select the program you want to use and click th e right arrow and add to Front Panel Destination List .
7 .8 < Scanning> Scanning originals and sending via SMB/ FTP (Scan to Server) Y ou can scan an image and send i t to a total of 5 destinations via the SMB or FTP . Prep aration for scanning to SMB/FTP Select the folder and share it with the machine in order to receive the scanned file.
7 .9 < Scanning> Changing the scan feature settings This part explains how to adjust the document settings fo r each scan job, such as resolution, duplex, ori ginal size, type, color mode, darkness, and more. The options you change will be maintained for a certain time, but after that period, the options will b e reset to default values.
7 .10 < Scanning> Color Mode Use this option to scan the original in Mono , Gray or Color mode. Press Scan to Server > the Image tab > Color Mode . Or , Press Scan to Email > the Options tab > Color Mode . Or . Press Scan to PC > the Image tab > Color Mode .
7 .11 < Scanning> • Custom : Applies the current scan setting s that you have chosen. File Format Y ou ca n select the file format bef ore you proceed with the scanning job. Press Scan to Server > the Output tab > File Format . Or , Press Scan to Email > the Options tab > File Format .
8 .1 < Basic printing> 8 Basic printing This chapter explains common printing tasks. Printing a document Y our machine al lows you to print from various Windows, Macintosh, or Linux applications. The exact steps fo r printing a document ma y vary depending on the a pplication you use.
9 .1 < Using USB flash memory> 9 Using USB flash memory This chapter explains how to use an USB memory device with your mach ine. This chapter includes: • About USB memory • Understanding th.
9 .2 < Using USB flash memory > Scanning to an USB memory device Y ou can sca n a document and save the scanned image onto a USB memory device. When you scan a document, the machine uses the default settings such as the resoluti on. Y ou can also customize your own scan setting.
9 .3 < Using USB flash memory > Image tab • Original T ype : Selects whether the original is text, text/photo or photo. (Page 9.4) • Color Mode : Selects the color options of the scan output. If the original is color and you want to scan in color , press Color Mode .
9 .4 < Using USB flash memory > Use up/down arrows to go to the next screen. Select the appropriate option and pres s OK . Original T ype Y ou can set the origina l document type in order to enhance the quality of a document being sca nned. Press Scan to USB > the Image tab > Original T ype .
9 .5 < Using USB flash memory > Quality Y ou can use th is option to produce a high quality document. Higher quality you select a larg er file size you get. Press Scan to USB > the Output tab > Qu ality . Or, press USB > Scan to USB > the Output tab > Quality .
9 .6 < Using USB flash memory > Printing from a USB memory device Y ou can d irectly print files stored on a USB memory d evice. Y ou can print TIFF , BMP , JPEG , PDF and PRN files. Direct Print option supported file types: • PRN: Only files created by provi ded driver with you r machine are compatible.
10 .1 < Machine status and a dvanced setup> 10 Machine status and advanced setup This chapter explains how to browse the current status of your machin e, and the method of setting for the advanced machine setup. Please read this chapter carefully in order to use your machine's diverse features.
10 .2 < Machine status and a dvanced setup> Browsing the machine’s st atus Y ou can browse the machin e information and validate some features of the machine. 1 Press Machine Setup on the control panel. 2 Press Machine St atus > the Machin e In fo.
10 .3 < Machine status and a dvanced setup> Language It allows you to change th e language that appears on the touc h screen. Power Saver Y ou can reduce energy consumption by settin g these features. Power Saver has two options, first Low Power Save turns off the scanner lamp under the glass.
10 .4 < Machine status and a dvanced setup> Multi-Bin Y ou can choose the output mode for printouts. • Mailbox : Printouts are stacked in the bin you have set. If you set the mailbox to Bin3, printouts will be stacked in Bin 3. • Job Separator : Printouts are st acked in the sequence of job order in each b in.
10 .5 < Machine status and a dvanced setup> Fax Setup This machine offers you with various options to you for setting up the fax system. Y ou can change the default se ttings for your preferences and needs. 1 Press Machine Setup on the control panel.
10 .6 < Machine status and a dvanced setup> Prefix Dial This feature allows you to set a prefix of up to five digits. This number will be dialed before any automatic number is dialed. User may set this to access a P ABX(example 9 ) or area code number (example 02).
10 .7 < Machine status and a dvanced setup> Authentication This feature lets you control and lock all o utgoing data, or change the pass wo rd . 1 Press Machine Setup on the control panel. 2 Press Admin Setting . When the login message pops up, then enter password and press OK .
10 .8 < Machine status and a dvanced setup> Optional Service When you want to add the optional features for this machine, you have to install the optional kit and then set the machine to enable and activate those features. Follow the next steps to enable those features.
10 .9 < Machine status and a dvanced setup> Auto Color Registration The machine virtually print s certain patterned image to calibrate the color prin ting position. This feature enhances the colored image sharper and clearer, which means the machine prints the colored image on the paper more like the one in the monitor .
10 .10 < Machine status an d advanced setup> Document Box Management Y ou can se t a person performing deletion of the public boxes in Public . 1 Press Machine Setup on the control panel. 2 Press Admin Setting . When the login message pops up, then enter password and press OK .
10 .11 < Machine status an d advanced setup> Report Configuration Report Y ou can prin t a report on the machine's overall co nfiguration. Fax Report Y ou can set to prin t the information of a fax reports. • Multi Send Report : When you fax to several desti nation, set this option to print a transmission report.
11 .1 < Maintenance> 11 Maintenance This chapter provides information for maintaining your machine. This chapter includes: • Printing a machine report • Monitoring the suppli es life • Fin.
11 .2 < Maintenance> Sending the toner reorder notification Y ou can set the ma chine to alert you that the toner cartridge needs to be reordered. 1 Press Machine Setup on the control panel. 2 Press Admin S etti ng . When the login message pops up, then enter password and press OK .
11 .3 < Maintenance> Maint aining the toner cartridge T oner cartridge storage T oner cartridges contain components that are sensitive to li ght, temperature, and humidity . Samsung suggests users follow the recommendations to ensure the opti mum performanc e, highest quality , and longest life from your new Samsung toner cartridg e.
11 .4 < Maintenance> T oner particles can be released insi de the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems occur . 4 Pull the corresponding toner cartridge out from the machine .
11 .5 < Maintenance> 3 Open the front cover . 4 Pull the corresponding toner cartridge out from the machine . 5 Remove the new toner cartridge from its bag. 6 Thoroughly roll the new cartridge five or six times to distribute the toner evenly inside the cartridge.
11 .6 < Maintenance> Replacing the imaging unit Expected cartridge lif e The useful life of the imaging uni t is approx imately 30,000 pages. The screen displays Replace [xxx] Imaging Unit when the imaging unit is near the end of life. Otherwis e your printer stops printing.
11 .7 < Maintenance> Caution Don’t use sharp objects, such as a knife or scissors, to open the imaging unit package. Y o u could damage the surface of the imaging unit. 8 Remove the paper protecting the surface of the imaging uni t. 9 Remove the cap, and carefull y pull the seal tapes out of the imag ing unit.
11 .8 < Maintenance> Replacing the waste toner cont ainer The life of the waste toner container unit is app roximately 48,000 images printing. When the l ife span of t he waste toner contai ner has expire d, W aste t an k is full.
11 .9 < Maintenance> Maintenance Part s T o avoid print quality and paper feed problems resulting from worn parts and to maintain your machine in top working conditi on the following items will need to be replaced after the spec ifie d number of pages or when the life span of each item has expired.
12 .1 < Troubleshooting > 12 Troubleshooting This chapter gives helpful information on what to do if you encounter a problem. This chapter includes: • Tip s for avoiding pape r jams • Cleari.
12 .2 < Troubleshooting > Misfeed of exiting p aper 1 Remove the remaining documents from the DADF . 2 Open the DADF cover . 3 Open the document input tray upwards and pull the document gently out of the DADF . 4 Close the DADF cover and th e document input tray .
12 .3 < Troubleshooting > 4 Remove the paper from the feed area by carefully pulling. 5 Close the white document background and the scanner lid. Then load the removed pages back into the DADF . Clearing p aper jams When a paper jam occurs, the warming message appears on the display screen.
12 .4 < Troubleshooting > In the tray 1 1 Open the side cover . 2 Open the guide in the direction sh own. 3 Carefully remove the misfed pa per in the direction shown. If the paper does not move when y ou pull, or if you do not see any paper in this area, stop and go to step 4.
12 .5 < Troubleshooting > In the optional tray Note This part explains the method of removing the jammed paper in the optional tray 2. Please refer to the next method for other optional trays, since the met hod is same as the tray 2 1 Open the outer cove r in tray 2.
12 .6 < Troubleshooting > In the optional high cap acity feeder 1 Open the outer cover of th e high cap acity feeder . 2 Open the inner cover of the high capacity feeder . 3 Pull the jammed paper out, in the direction shown, pulling gently and slowly in order to avoid tearing the paper .
12 .7 < Troubleshooting > 7 Insert the paper tray and close the two covers. In the multi-purpose tray 1 If the paper is not feeding prope rly , pull the paper out of the machine. 2 Open and close the side cover. Pr inting automati cally resumes.
12 .8 < Troubleshooting > 2 Remove the jammed paper , in the dire ction shown. If you do not see any paper in this area, go to step 3. 3 Open the guide in the direction shown and pull the jammed paper gently out of the machine. 4 Open and close the front cover to resume printing.
12 .9 < Troubleshooting > In the fuser area 1 Open the side cover . 2 Remove the jammed paper , in the dire ction shown. If the jammed paper is inside the fuser , remove the jammed paper in the direction show. 3 Close the side cover . Prin ting automati cally resumes.
12 .10 < Troubleshooti ng> 2 Press right of 1c lever an d then push stacker to left. 3 Remove the jammed paper . 4 Slide in the stacker until you hear the sound ‘click’ . 5 Close the stacker front cover . Paper jam inside finisher , , Paper jam inside fini sher’s dupl ex 1 Open the stacker front cover .
12 .11 < Troubleshooti ng> Paper jam at exit of finisher 1 Gently pull the paper out through the exit area. 2 Close the side cover . Prin ting automati cally resumes. Underst anding display messages Messages appear on the Smart Panel prog ram window or on the control panel display to indicate machine status or errors.
12 .12 < Troubleshooti ng> [xxx] toner cartridge is not compatible. Check userís guide The toner cartridge you have installed is not for your machine. Install a Samsung- genuine toner cartridge, designed for your machine. [xxx] toner cartridge is not inst alled.
12 .13 < Troubleshooti ng> Original p aper jam in front of scanner duplex p ath Paper has jammed during duplex printing in the DADF . Clear the jam. (Page 12.2) Original p aper jam inside of scanner The lead edge of the document failed to actuate the gate sensor within th e correct time after actuating the scan sensor .
12 .14 < Troubleshooti ng> Replace with new [xxx] toner cartridge A toner cartridge has almost reached its estimated cartridge life. Note • If the black toner cartridge is reached its estimated cartridge life, Mono Only message does not appear .
12 .15 < Troubleshooti ng> Solving other problems The following cha rt lists some conditions that may o ccur and the recommended solutions. Follow the suggeste d solutions until the problem is corrected. If the problem persists, please call for service.
12 .16 < Troubleshooti ng> Printing problems Condition Possible cause Suggeste d so lutions The machine does not print. The machine is not receiving power . Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default printer .
12 .17 < Troubleshooti ng> Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application. See the printer driver help screen. The paper size and the paper size settings do not match. Ensure that the paper size in the printer driver setting s matches the paper in the tray .
12 .18 < Troubleshooti ng> Printing quality problems If the inside of the machine is dirty o r paper has been loaded improperly , you may notice a reduction in print quality .
12 .19 < Troubleshooti ng> V ert ical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The imaging unit may be damaged. If a repetitive mark occurs on the page, run a cleaning sheet through several times to clean the cartridge; contact a service representative.
12 .20 < Troubleshooti ng> Loose toner • Clean th e inside of the machine. Contac t a service representative. • Check the paper type and quality . (Page 4.3) • Remove the imaging unit and then, install a new one. (Page 1 1.4) • If the problem persists, the machine may require repair .
12 .21 < Troubleshooti ng> Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the DADF . • There may not be enou gh available me mory to hold the document you want to scan.
12 .22 < Troubleshooti ng> The original does not feed into the machine. • Make sure that the paper is not wrinkled and you are inserting it in correctly . Check that the original is the right size, not too thick or thin. • Make sure that the DADF is firmly closed.
12 .23 < Troubleshooti ng> Common PostScript problems The following situations are PS langua ge specific and may occur when several printer languages are being used.
12 .24 < Troubleshooti ng> The machine does not appear on the scanners list. • Check if your machine is attached to your computer . Make sure that it is connected properly via the U SB port and is turned on. • Check if the scanner driver for your machine is installed in your system.
12 .25 < Troubleshooti ng> Some color images come out all black. This is a known bug in Ghostscript (until GNU Ghostscript version 7.05) when the base color space of the document is indexed color space and it is converted through CIE color space.
13 .1 < Ordering supplies and accesso- 13 Ordering supplies and accessories This chapter provides information on purchasing cartridges and accessories available for your machine. This chapter includes: • Supplies • Accessories • How to purc hase Note The option al part s or features m ay differ by countries.
13 .2 < Ordering supplies and accesso- S tand Y ou can pla ce the machine on the ergonomically- designed cabinet which lets yo u reach the machine conveniently . Also, you can easily move the cabinet with its wheels, if necessary , and store miscellaneous items like papers into the cabinet.
14 .1 < Installing accessories> 14 Installing accessories Y our machine is a fu ll-featured mode l that has b een optimized to meet most of your printing needs. Recognizing that each user may have different requirements, however , Samsung makes several accessories available to enhance your machine ’s cap abilities.
14 .2 < Installing accessories> Note The notches and grooves illustrated above may not match those on an actual DIMM and its slot. 6 Replace the control board cover .
14 .3 < Installing accessories> 5 Place the staple cartridge back into the stapler unit. 6 Slide the stapler unit in until it locks in place. 7 Close the finisher cover . Enabling Fax feature af ter inst alling the fax option kit After installing the Fax kit, you have to set up the machine in order to use this function.
15 .2 < Specifications> 15 Specifications This chapter includes: • General specifications • Printer specifications • Copier specifications • Scanner specifications • Facsimile specifications (optional) General specifications Item Description DADF a Capacity Up to 100 sheets 75 g/m 2 (20 lb bond) DADF document size • Width: 69 (2.
15 .2 < Specifications> Printer specifications Item Description Printing method Color Laser Beam Printing Printing speed a a. Print speed will be affected by operating system used, computing performance, application software, co nnect on method, media type, media size, and job complexity .
15 .2 < Specifications> Scanner specifications Item Description Compatibility TWAIN st andard / WIA standard Scanning method DADF and Flat-bed Color CCD (Charge Coupled Device) mo dule Resolution a a. Due to the applications for scanning, the maximum resolution might differ .
16 .1 < Glossary> 16 Glossary Note The following glossary helps you get familiar w ith the product by understanding the terminologies commonly used with printing as well as mentioned in this user's guide.
16 .2 < Glossary> Emulation Emulation is a techniq ue of one machine obtaining the same results as another. An emulator duplicates the functi ons of one system with a different system, so that the second syste m behaves like the first system.
16 .3 < Glossary> JPEG Joint Photographic Experts Group (JPEG) is a most commonly used standard method of lossy compressi on for photographic images.
16 .4 < Glossary> PSTN The Public-Switched Telephone Netw ork (PSTN) is the network of the world's public circuit-switched telepho ne networks which, on industrial premises, is usually routed through the sw itchboard. Resolution The sharpness of an image, measured in Dots Per Inch (D PI).
1 I NDEX A admin setting 10.1 altitude adjustment 10.3 answering machine/fax 6.5 authentication network accounting 10.7 printing a report 10.2 , 10.10 setting up 3.5 , 10.2 auto center 5.10 B Book copy 5.7 C CCD Lock 1.3 cleaning inside 11.2 outside 11.
2 erasing background 6.7 original type 6.7 phonebook 6.7 printing a fax report 11.1 resolution 6.7 solving faxing problems 12.21 FDI authentication 10.7 dummy 1.4 FDI (Foreign Interface Device) ordering 1.2 , 13.2 finisher (Stacker & Stapler) connection 1.
3 accounting reports 10.10 configuration report 10.11 e-mail confirmation report 10.11 fax report 10.11 , 11.1 from the website 1.7 network auth. log report 10.10 network configuration 10.10 PCL font list 10.10 PS3 font list 10.10 scan report 11.1 scan to server confirmation 10.
REV 1.0 2.
Samsung Printer Software section.
1 S OFTWARE SECTION C ONTENTS Chapter 1: I NSTALLING P RINTER S OFTWARE IN W INDOWS Installing Printer Software ...... ... .............. .............. ... .............. .............. ............... .. .............. ..... 5 Installing Software for Local Printing .
2 Using Watermarks .................... .............. .. ............... .............. .............. ............... .. .............. ... 24 Using an Existing Watermark .......... .............. ............... .............. ................. ...
3 Scanning Using the WIA Dri ver ...................... .............. .............. ............... .............. .............. ... 31 Windows XP/Server 2003 .................... .............. .............. ............... ................ .....
4 For a USB-connected ....................... ............... ................ ............... .............. ................. 43 Printing ...... ................. .............. .............. ............... .............. .............. ..........
Installing Printer Software in Windows 5 1 Installing Printer Software in Windows This chapter includes: • Installing Printer Softw are • Reins talling Printe r Software •R e m o v i n g P r i n.
Installing Printer Software in Windows 6 4 Select Typical installat ion for a local pr inter . Click Next . N OTE : If your printer is not already connected to the computer , the following window will appear . • After connecting the printer , click Next .
Installing Printer Software in Windows 7 3 Click Next . • If necessary , select a langua ge from the drop-d own list. 4 Select Custom install ation . Click Next . 5 Select your printer an d click Next . N OTE : If your printer is not already connected to the computer , the fo llowing window will a ppear .
Installing Printer Software in Windows 8 9 T o register yourself as a user of Samsung Printers in order to receive informatio n from Samsung, select the checkbox and click Finish . Y ou are now sent to the Samsung web site. Otherwise, just click Finish .
Installing Printer Software in Windows 9 • If you click the Advanced button, you can search a printer with the SNMP Community Na me . Default name is ‘public’ . • If you do not see y our printer on the list, click Update to refresh the list, or select Add TCP/IP Port to add your printer to the network.
Installing Printer Software in Windows 10 5 The list of printers av ailable on the network appears. Select the printer you want to install from the list and then click Next . • If you click the Advanced button, you can search a priter with the SNMP Community Name .
Installing Printer Software in Windows 11 Otherwise, just click Finish . N OTE : After setup is complete, if your printer driver d oe sn’t work properly , reinstall the printer driver . See “Reinstalling Printer Sof tware” on page 11 . Reinstalling Printer Software Y ou can reinstall the software if installation fa ils.
Installing Printer Software in Windows 12 N OTE : If your printer is not already connected to the computer , the following window will appear . • After connecting the printer , click Next . • If you don’t want to connect the printer at this tim e, click Next , and No on the following screen.
Installing Printer Software in Windows 13 Installing mono printer driver This printer provides y ou the prin ter drivers with a mono d r iver so you can use your printer as a monochrome printer . Y ou must install the mono driver on your computer . Following steps guide you through the step by step installation process.
Basic Printing 14 2 Basic Printing This chapter explains the printing options and common printing tasks in Windows. This chapter includes: • Pri nting a Documen t • Print ing to a file ( PRN) •P.
Basic Printing 15 1 Check the Print to file box at the Print window. 2 Click Print . 3 T ype in the destination path and the file name, and then click OK . For example c:T empfile name. N OTE : If you type in only the file nam e, the file is automatically saved in My Documents .
Basic Printing 16 Basic Tab Use Basic tab to adjust how the document appear on the printed pag e. Click t he Basic tab to display the options shown below . See “Printing a Document” on page 14 for more information on accessing printer prop erti es.
Basic Printing 17 • Type : This option allows you to set the type of paper to be loaded in the tray . This setting appears in the list, so that you can select it. This will let you ge t the best quality printout. If not, the desired print quality may not be achieved.
Basic Printing 18 Graphics Tab Use the Graphic tab options to adjust the print quality for your specific printing needs. Click the Graphic tab to display the options shown below. See “Printing a Document” on page 14 for more information on accessing printer pr op erties.
Basic Printing 19 Advanced Tab Use the Advanced tab to set various p rinting options. Click the Advanced tab to display the options shown below . See “Printing a Document” on page 14 for more information on accessing printer properties. Watermark This option allows you to print text over an existing document.
Basic Printing 20 2 Enter a name for the item in the Presets input box. 3 Click Add . When you save Presets , all current driver settings are saved. If you click Add , the Add button changes to Update button. Select more options and click Update , settings will be added to the Presets you made.
Advanced Printing 21 3 Advanced Printing This chapter explains printing options and adv anced printing tasks. N OTE : • Y our printer driver Properties window that appears in this User’s Guide ma y differ depending on the printer in use. However the com position of the printer properties window is similar .
Advanced Printing 22 Printing Posters This feature allows y ou to print a single-page document onto 4, 9, or 16 sheets of paper , for the purpose of pasting the sheets together to form one poster-size document. 1 T o change the print settings from your software application, access printer properties .
Advanced Printing 23 Printing on Both Sides of Paper Y ou can print on both sides of a paper ; duplex. Before printing, decide how you want your docume nt oriented. Y ou can only use this feature with Letter , Legal, A4, US Folio , or Oficio sized paper .
Advanced Printing 24 Using Watermarks The W atermark op tion allows you to print text over an existing document. Fo r example, y ou may want to hav e large gray letters reading “DRAFT” or “CONFIDENTIAL ” printed diagonally across the first page or all pages of a document.
Advanced Printing 25 Using Overlays What is an Overlay? An overlay is text and /or images stored in the computer hard disk drive (HDD) as a special file format that can be pri nted on any document. Overla ys are often use d to take the place of preprinted forms and letterhead p ap er .
Using Windows PostScript Driver 26 4 Using Windows PostScript Driver If you want to use the P ostScri pt driver provided w ith your system CD-ROM to print a document. PPDs, in combina tion with the Po stScript driver , access printer features and allow the computer to communicate with the printer .
Using Direct Printing Utility 27 5 Using Direct Printing Utility This chapter explains how to use Direct Printing Utility to print PDF files without having to open the files. C AUTION • Y ou can not print PDF files that are restricted to print. Deactivate the printing restriction feature, and retry printing.
Sharing the Printer Locally 28 6 Sharing the Printer Locally Y ou can connect the printer dire ctly to a selected computer , which is called “host computer , ” on the network. The following procedure is for Windows XP . For other Windows OS, refer to the corresponding Wi nd ows User's Guide or online help.
Scanning 29 7 Scanning Scanning with your machine lets you turn pictures and text into digital files on your computer . Then you can fax or e-m ail the files, display them on your we b site or use them to create projects that you can print using Samsung SmarThru software or the WIA driver .
Scanning 30 taskbar to activate the SmarThru Office launcher. 2 Scan Setting window opens. • Select Scanner : Allows you to select between the Local or Network scanner . • Select Profile : Allows you to save settings frequently used for future use.
Scanning 31 OR Place a single document face down on the document glass. 3 Open an applicati on, such as Photoshop. 4 Open the TW AIN window and set the scan options. 5 Scan and save your scanned im age. N OTE : Y ou need to follow the program’ s instructions for acquiring an image.
Using Smart Panel 32 8 Using Smart Panel Smart P anel is a program that mo nitors and informs you of the status of the printer , and allows you to customiz e the printe r’ s settings. If you are a Windows or Macintosh OS user , Smart Panel is installed automatically w hen you install the printer softw are.
Using Smart Panel 33 Y ou can use the printer properties window , which allows you to access all of the printer options you need for using your printer . For details, See “Printer Settings” on page 15. Opening the Troubleshooting Guide Using the troubleshooting guide, you can vie w solutions for error status p roblems.
Using Your Printer in L inux 34 9 Using Your Printer in Linux Y ou can use your machine in a Linux environment. This chapter includes: • Get ting Started • Installing the Unified Lin u x Driv er .
Using Your Printer in L inux 35 N OTE : Y ou must log in as a super user (root) to install the machine software. If y ou are not a super user , ask your system administrator . 3 From the Samsung website, d ownload the Smart Panel to your computer . 4 Right click the Smart Pane l pa ckag e and extrac the package.
Using Your Printer in L inux 36 Printers Configuration Printers configura tio n has the two tabs: Printers and Classes . Printers Tab Y ou can see the current system’s printer configuration by clicking on the printer icon button on the left side of the Unified Driver Configurator window .
Using Your Printer in L inux 37 Ports Configuration In this window , you can view the list of av ailable ports, check the status of each port and release a port that is sta lled in busy state when its owner is term inate d for any reason. • Refresh : Renews the available ports list.
Using Your Printer in L inux 38 Printing a Document Printing from Applications There are a lot of Linux ap plications that you are allowed to print from using Common UNIX Printing S ystem (CUPS). Y ou can print on your machine from any such application .
Using Your Printer in L inux 39 Scanning a Document Y ou can scan a document using th e Unified Driv er Configurator window. 1 Double-click the Unified Driv er Configur ator on your desktop. 2 Click the button to switch to Scanners Configuration. 3 Select the scanner on the list.
Using Your Printer in L inux 40 10 When you are finished, click Save on the toolbar . 11 Select the file directory where y ou wa nt to save the image and enter the file name. 12 Click Save . Adding Job Type Settings Y ou can save your scan option se ttings to retriev e for a later scanning.
Using Your Printer with a Macintosh 42 10 Using Your Printer with a Macintosh Y our machine supports Macintosh systems with a built-in USB interface or a 10/100 Base- TX network interface card. When you print a file from a Macint osh computer , you can use the PostS cript driver by installing the PP D file.
Using Your Printer with a Macintosh 43 Setting Up the Printer Set up for your prin ter will be diffe rent dependi ng on which cable you use to connect the pr inter to y our computer—the network cable or the USB cable. For a Network-connected N OTE : Some printers do not support a network interface.
Using Your Printer with a Macintosh 44 Printing N OTE : • The Macintosh printer’s proper ti es wind ow that appears in this User’s Guide may differ depe nding on the printer in use. However the com position of the printer properties window is similar .
Using Your Printer with a Macintosh 45 Graphics The Graphics tab provides options for selecting Resolution(Quality) and Color Mode . Select Graphics form the Presets ' drop-down list to access the graphic features. • Resolution(Quality) : Y ou can select the printing resolution.
Using Your Printer with a Macintosh 46 Printer Features Advanced Options • Reverse Dupl ex Pr in tin g : Allows you to select g ener al print orde r compare to dup lex print o rder . If this option does not appear, y our printer does not have this feature.
Using Your Printer with a Macintosh 47 Back Cover • Back Cover Opti on : Allows you to choose the option for printing a back cover pa ge . Y ou can choose to print the back cover blan k, preprint ed, 1-sided p rinted or 2-sided printed. • Back Cover Source : Allows you to choose the paper source for the back cover .
Using Your Printer with a Macintosh 48 Printing Multiple Pages on One Sheet of Paper Y ou can print more than one page on a single sheet of paper . This feature provides a cost -effective w ay to print draft pages. 1 From your Macintosh application, select Print from the File menu.
Using Your Printer with a Macintosh 49 Scanning Y ou can scan docoments using Image Capture program. Macintosh OS offers Image Capture program. Scanning with USB 1 Make sure that your machine and computer are turned on and properly connected to each other .
50 S OFTWARE SECTION I NDEX A advanced printing, use 21 B booklet printing 22 C canceling scan 31 Color 18 D document, print Macintosh 44 Window s 14 double-sided printing 23 G Graphics 18 Graphics pr.
51 setting darkness 18 image mode 18 true-type option 18 software install Macintosh 42 Window s 5 reinstall Window s 11 system requir ements Macintosh 42 uninstall Macintosh 42 Window s 12 status moni.
Een belangrijk punt na aankoop van elk apparaat Samsung CLX-8385NX (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Samsung CLX-8385NX heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Samsung CLX-8385NX vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Samsung CLX-8385NX leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Samsung CLX-8385NX krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Samsung CLX-8385NX bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Samsung CLX-8385NX kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Samsung CLX-8385NX . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.