Gebruiksaanwijzing /service van het product NP355E5C van de fabrikant Samsung
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U ser Guide.
1 Chapter 1 Getting Star ted Conte nt s Ch apt er 1 . Getting S tar ted 3 Before Y ou S tart 6 Safety Precau tions 21 Pro per Po sture Dur ing C omputer Use 24 O ve r vi e w 29 T urning th e Co mputer On an d O Ch apt er 2.
Before Y o u Sta rt 3 Safety Preca utions 6 Pro per P ost ure Duri ng C omputer U se 2 1 Ov er vie w 24 T urn ing the C omputer On a nd O 29 C ha pt er 1 .
3 Chapter 1 Getting Star ted Befo re Y ou S tart Befo re r ea di ng t he U ser Gui de , rst c heck t he fol lowi ng inform ation. Opt ion al it em s, som e de vic es and s oft war e ref err ed t o in • th e U ser Gu ide m a y not be pr ov ided a nd/ or cha nged b y upgrade.
4 Chapter 1 Getting Star ted Befo re Y ou S tart Safety Prec auti on Nota tion s Ico n No tati on Description W arning F ail ur e t o fol lo w in structi on s ma rk ed wi th th i s symbol , ma y cau se pers ona l in jury an d or fa tal ity .
4 5 Chapter 1 Getting Star ted Abo ut the P roduct Cap aci t y Repres enta tion Standard Abou t the capa city represen tatio n of the sto ra ge The ca pac it y of th e sto rag e de vic e (HD D , SS D ) of t he m an ufa cture r i s cal cu la ted as sum in g th a t 1 KB = 1 ,0 00 By tes.
6 Chapter 1 Getting Star ted Insta lla t ion R elat ed Do not in stall the pr oduct in plac es exposed to hum idity such a s a bathroo ms. Ther e i s a da nge r of el ectric s hoc k. Us e the pr oduct wit hin t he oper at ing c ond itio ns spec i ed in t he Ma nu factur ers Us er Gui de .
6 7 Chapter 1 Getting Star ted G If the pow er co rd or po wer ou tlet mak es a nois e, disc onnect the po wer c ord from the wall o utlet and c onta ct a ser vice cen ter . Ther e i s a da nge r of el ectric s hoc k or re haz ard. Do not use a d amaged o r loose m ain plug o r pow er cord or po wer o utlet.
8 Chapter 1 Getting Star ted C onnect the pow er cord to an ou tlet or multipl e pow er plug ( ex tended cable ) with a groun d termin al. F ail ur e t o do so m a y re su lt in electr ic s hoc k. When t he pow er s upp ly i s ung roun ded, t he cu rr en t ma y leak r esu lt ing i n elec tr ic s hoc k.
8 9 Chapter 1 Getting Star ted Battery Usage R elat ed Ple ase cha rge the battery fully before u sing the com puter for the rst time. K eep the battery out of the reach of in fan ts and pets, as the y could put the ba tter y int o their mouth s. Ther e i s a da nge r of el ectric s hoc k or c hoki ng.
10 Chapter 1 Getting Star ted C ut ting the p ow er to the in tern al ba tter y ( for co rres pond ing mod els on ly . ) F or pr oducts wit h bui lt - in b att eri es, cu stom ers ca nn ot re mo v e • th e batte r y .
10 11 Chapter 1 Getting Star ted Sa fety Pr eca utio n s W arning F ailur e to follo w instructions m ark ed with this symbol ma y cause p ersonal i nj ury and ev en fatali t y . Ther ea f te r , if yo u c on nect the A C ada pter , the ba t tery powe r • wi ll be s up pli ed aga in.
12 Chapter 1 Getting Star ted Upg rad e Rela ted Nev er disassem ble the po wer s upply or A C adapter . Ther e i s a da nge r of el ectric s hoc k. When remo ving the RTC ( Real Time C lock) battery , keep it out of the re ach of chi ldren as the y cou ld touch a nd/ or swallo w it.
12 13 Chapter 1 Getting Star ted When car r ying the no tebook co mputer with other item s, such a s the adapt er , mouse, bo ok s etc, take c are not to p ress an y t hing a gain st the noteboo k com puter . If a he a v y obj ect is pr es sed ag ai n st the no te book c om put er , a whit e spot or s tai n ma y ap pear o n th e L CD .
14 Chapter 1 Getting Star ted Sa fety Pr eca utio n s Insta lla t ion R elat ed Do not bloc k the ports (holes ), v ents, et c. of the product and do not i nsert objects. Da ma ge t o a c ompo nen t with in t he com pute r ma y cau se electr ic sh ock o r r e.
14 15 Chapter 1 Getting Star ted Usa ge Rela ted Do not pla ce a can dle, li ght ci gar , etc. ov er or on the produ ct . Ther e i s a da nge r of re . Use a w all outlet o r multi-plug with a gr oundi ng part. F ail ur e t o do so m a y ca use e lectri c sh ock h azar d.
16 Chapter 1 Getting Star ted If the comp uter emits s mok e, or there is a bu rnin g smell, disc onnect the po wer pl ug from the w all outlet a nd con tact a service cen ter imm ediat ely . If you r notebook i s ex ternal & remo vabl e battery t ype, remov e the ex ternal ba tter y .
16 17 Chapter 1 Getting Star ted Upg rad e Rela ted T ake ca re when tou ching the p roduct or parts. The de vi ce m a y b e da ma ged or y ou m a y be in jur ed. T ake ca re not to thro w or drop a co mputer pa rt or devic e. Thi s ma y cau se in ju r y or da ma ge t o th e prod uc t.
18 Chapter 1 Getting Star ted Ca ution s on P re v enting D ata Lo ss ( Hard Di sk Man agem ent ) T ake ca re not to da mage the da ta on a ha rd disk dr iv e. A ha rd d i sk d riv e is so s en si ti ve t o ex ter na l im pact th at a n • ex te rna l impa ct may c au se los s of d ata o n th e su r fac e of the disk .
18 19 Chapter 1 Getting Star ted Sa fety Pr eca utio n s Us ing the p ow er supply i n an a irpl ane Si nce t he po we r out let t ype di ers de pend in g on th e t ype of ai rpl ane , con nec t the po wer ap pr opri at ely .
20 Chapter 1 Getting Star ted Sa fety Pr eca utio n s When us ing the a uto a dapt er When t he cig ar soc ket i s pro vid ed, y ou h a v e t o use t he aut o ad apt er ( opt ion al ).
20 21 Chapter 1 Getting Star ted P ro per P o stu re Du r in g C om put er Us e Mai ntai ning a p ro per post ure d ur ing c ompu t er u se i s v ery im portant t o pre v en t ph ysi ca l ha rm. The fol lowi ng in str uctio ns a re abou t ma in tain in g a pr oper po stu re du ri ng c ompu te r us e de v eloped t hrou gh h uman e ng inee ri ng.
22 Chapter 1 Getting Star ted P ro per P o stu re Du r in g C om put er Us e E y e P osi tion K eep the moni tor or L CD a wa y from you r ey es by a t least 50cm. Ad just t he heig h t of t he mon ito r and t he L CD sc ree n so th at its • t op hei gh t is eq ua l to o r lo w er th an yo ur e y es.
22 23 Chapter 1 Getting Star ted P ro per P o stu re Du r in g C om put er Us e V olume C ontrol ( Headphon es and S peak ers ) Check y our vo lume rst t o list en to musi c. Check y our vol u m e ! Ch eck i f th e vo lu me i s t oo lou d befor e usi ng he adpho nes.
24 Chapter 1 Getting Star ted O ve r v i e w F ront Vi ew The pi ctur es u sed fo r the c ov er and t he ma in body in t he • U ser Ma nua l ar e th ose o f th e re pre sen tati v e model o f ea ch ser ies.
24 25 Chapter 1 Getting Star ted O ve r v i e w S tatus I ndica tors 1 2 3 4 1 HDD / ODD Thi s turn s when ei th er th e HDD or O DD i s bei ng ac ce ssed . 2 Wire les s LAN Thi s turn s on when t he wi re les s L AN i s operating. 3 Ch arge S tatu s Thi s sho ws t he po we r sou r ce a nd the ba t t er y ch ar ge sta tu s.
26 Chapter 1 Getting Star ted O ve r v i e w Righ t Vie w ► F or 35xV5C, 35xE5C, 35xE7C mo dels 1 2 5 3 4 ► F or 35xV4C, 35xE4C mo dels 1 2 5 3 4 1 Head phon e Jac k A ja ck u sed to c onnect the he ad pho nes. 2 Mic roph one Ja ck A ja ck u sed to c onnect the m ic ro phon e.
26 27 Chapter 1 Getting Star ted O ve r v i e w Left View 1 2 3 5 4 6 1 DC Jac k A ja ck t o con nect the A C adap t er th at su pplie s pow er to t he c omput er . 2 Wired LAN P or t C on nect the Et hernet ca ble t o thi s por t. 3 F an V ents The in ter na l hea t of the c ompu te r i s emi tted t hr oug h th ese h ole s.
28 Chapter 1 Getting Star ted Bottom Vi ew 1 2 3 1 Bat ter y Thi s is a Li th ium-Ion rec ha rg ea ble ba t t er y th at s uppl ies po wer t o th e com puter .
28 29 Chapter 1 Getting Star ted T ur nin g t he C omp ut er On an d O T ur nin g the co mput er on 1 C on nect the A C adapt er . 2 Li f t the L C D pan el up . 3 P re ss t he P ower b utton t o tu rn th e c om put er on. 4 P ow er but ton L ED is l it whi le t he c omput er is t ur ned on.
30 Chapter 1 Getting Star ted T ur nin g the co mput er o Si nce t he pr oc edu res t o tu rn t he c om put er o ma y die r • depe ndi ng on the i n stal led opera ti ng syst em, ple a se tu rn th e c omp ut er o a c c or di ng t o th e pro ced ure s for t he pur cha sed ope ra ti ng syst em.
C ha pt er 2. U si ng W in do w s 8 Wha t is Micro soft Windo ws 8 ? 3 2 Screen A t a G lan ce 3 3 Us ing the C ha rms 3 5 Us ing A pps 3 7 Wind o ws Hot K ey F unct ion 40.
32 Chapter 2 Using W indow s 8 Wh a t is Mi cro soft Win do ws 8 ? Mic roso f t Wind o ws 8 ( her ea f te r ref err ed t o as W ind ow s ) is an opera tin g syst em tha t is req uir ed for o pera ti ng a co mpu t er . T o use y our c omput er opt im ally , you n eed t o know h o w to u se it pr operl y .
32 33 Chapter 2 Using W indow s 8 Scr een A t a G la nc e Win do ws 8 pr ovi des bo th t he new S tart screen mode a nd t he Desktop mode o f the ex i sti ng O S.
34 Chapter 2 Using W indow s 8 Scr een A t a G la nc e Desk top Thi s pro vides s imil ar functi on s t o th os e pro vided b y the Des ktop in p rio r Wind o ws v ersio n s. 3 4 2 2 1 1 Desk top Refers t o the De sktop . 2 Dis pla ying the Charms The C ha rm s is h idden a t the rig ht of t he sc ree n.
34 35 Chapter 2 Using W indow s 8 The C ha rm s i s a new type of me nu t ha t com bi nes t he St art menu wit h the C on trol P anel o f exi sti ng Wi ndo ws. The C ha rm s al lows y ou to q uic kly c on gu re t he devi c e( s ) c on nected t o y ou r c omp ut er , sear ch for A pp( s )/ l e( s ) , and u se th e sh ar in g fun ction , et c.
36 Chapter 2 Using W indow s 8 U si ng the C har ms Ch ang ing the S ettings F reque nt ly u sed Win do ws me nu s ar e c oll ected. Cl ick th e Cha rms > Settings . Icon Name F unction Descr iption ⦽ Wire les s Network Y ou can c onnect to a w ir ele s s netwo rk.
36 37 Chapter 2 Using W indow s 8 U si ng Ap p s An A pp r efer s to a n appl ica tion p rog ram ( here after r efe rred t o as an App ) . In a l ar ger s en se , it r efe rs t o al l th e soft war e pr ogr am s in stall ed on t he oper at in g syst em.
38 Chapter 2 Using W indow s 8 U si ng Ap p s Run ning T w o App s at the Sa me Time 1 Select th e Apps in t he S tart screen . 2 Mo v e yo ur m ou se poi n te r t o the t op of t he sc ree n.
38 39 Chapter 2 Using W indow s 8 Us ing the W ind ow s Stor e If y ou ru n th e App S t ore i n the S tar t scr een, th e App s in the Win do ws S to re a re d i sp la yed. Ho we ver , a Micr osoft ac c oun t is r equ ir ed t o pur cha se App( s ) in the Win do ws S to re .
40 Chapter 2 Using W indow s 8 Wi nd o ws H ot K ey F unctio n Y ou can u se the fo ll ow in g c on ven ient h ot k eys i n Windo ws 8. F unct ion Hot K ey s F unc tion Descr iptio n Displa ying the Sta rt Screen Wind ow s K e y S wit che s to S tart mode .
K eyboard 4 2 T ouchpad 45 CD Dr iv e ( ODD , O ption al ) 49 Multi Ca rd Slot ( Optional ) 50 C onn ecting an Ex ternal Di spla y De vic e 5 2 Ad justing the V olume 56 L CD B rig htnes s C on trol 5.
42 Chapter 3. Using the c omputer Key b o a r d Sh ortcu t k ey f uncti on s an d pr oc edu re s ar e dis cu ssed in t he foll o win g sectio ns. The k ey boar d im age m a y di e r from t he actual k eyboa rd . • The k ey boar d ma y di er de pend ing o n yo ur c oun try .
42 43 Chapter 3. Using the c omputer Key b o a r d Sho rtcut K ey s Name Function Set tings The Sa ms ung so f t war e c on tr ol progr am , the Settings , i s la un ched .
44 Chapter 3. Using the c omputer Other F unc tion K ey s ( Optional ) P er form s th e rig h t - cl ic k mou se functi on ( to uch pad) . + If y ou pr es s the • F n Lock ke y , yo u ca n use t he hot k ey fun ction s wit hout pr es sin g the Fn k e y.
44 45 Chapter 3. Using the c omputer To u c h p a d The t ouc hpad pr ovid es t he sa me fun ction a s a mous e and t he lef t an d rig h t butto ns o f the t ouc hp ad pl a ys t he r ole o f th e lef t an d rig ht butto n s of a mo us e. T ouc h the t ouch pad wit h yo ur nge rs on ly .
46 Chapter 3. Using the c omputer Righ t Button F unc tion Thi s cor re spo nd s to c lic kin g the r ig ht m ou se bu t t on. P re ss t he righ t tou ch pad b utton o nc e . The c orr espon di ng pop-up menu ap p ears . Click Dra g F unction Drag gi ng r efe rs t o mo vi ng an i t em t o anot her pla c e after s electi ng it.
46 47 Chapter 3. Using the c omputer The Scr oll F unction Thi s functio n is t he same a s th e sc rol l are a of t he T ouc hpad. If y ou pl ac e t wo nge rs ov er th e T ouc hpa d and m o ve t hem up , do wn, l ef t or ri gh t, the sc ree n i s scr olled u p , do wn, l ef t or ri gh t accordingly .
48 Chapter 3. Using the c omputer If y ou r c omp ut er d oes no t ha v e a CD d rive , you c an pu r ch as e an ex te rna l CD dr iv e. Do no t in ser t a cra ck ed or scr at ched C D . • Otherwi se , the C D ma y br ea k and d amag e the o pt ica l di sk dr iv e whe n the C D rota tes a t a high s peed.
48 49 Chapter 3. Using the c omputer C D Dr iv e ( ODD , Optiona l ) If y ou r c omp ut er d oes no t ha ve a C D dri ve , you c an pu r ch as e an ex te rna l CD dr iv e. Do no t in ser t a cra ck ed or scr at ched C D . • Otherwi se , the C D ma y br ea k and d amag e the o pt ica l di sk dr iv e whe n the C D rota tes a t a high s peed.
50 Chapter 3. Using the c omputer Mu lti C ard S lot ( Opt ional) U si ng the m ul ti c ar d slo t, you c an r ead a nd writ e data t o card s. Y ou can u se a car d as a r emo vabl e di sk and c on ven ie nt ly ex ch an ge d ata w it h di gi tal de vic es s uch a s a di gi tal ca mer a, d igi tal cam c or der , MP 3 , et c.
50 51 Chapter 3. Using the c omputer Mu lti C ard S lot ( Opt ional) 3 Windo ws Explorer ru ns on t he Des k top . Y ou can sa v e, m ov e an d dele te d ata on t he c orres pondi ng d riv e. Us ing a Min i SD Si nce t he abov e car ds a re t oo sma ll, y ou can not i nsert the c ar ds in to th e sl ot d ir ectly .
52 Chapter 3. Using the c omputer C on nectin g a n E x ter n al D is pla y De vic e If y ou c onnect an extern al di spla y dev ic e suc h as a m oni t or , T V , pr oj ector , etc., y ou can vi ew t he pi ctur e on t he wi der s cr een o f the ex te rna l devi c e when y ou giv e a pre sen tati on or w at ch a vi deo or mov i e.
52 53 Chapter 3. Using the c omputer C onn ecting to the mo nit or port ( Optiona l ) Y ou can ex perie nc e a wider s cr een b y c onnecti ng th e c om put er to a mon it or , T V or pr ojector w it h a mon it or por t. Y ou can g iv e bet te r pre sen tat ion s by c on necti ng th e c om put er to a pr oj ector .
54 Chapter 3. Using the c omputer C onn ecting throu gh the HDMI po rt ( Option al ) By c on nectin g th e c omp ut er to a T V wit h a HDM I por t, y ou ca n en joy bo th a h ig h vi su al qu al ity and a h ig h sou nd q ua li ty . After c onn ecting a T V th ro ug h HDMI , yo u ha ve t o con gur e t he screen and sound.
54 55 Chapter 3. Using the c omputer Us ing A MD Graph ics Eectiv ely ( optiona l ) PowerXpr e ss is S wit cha ble Gr aph ics tec hnology t hat se lectiv ely en abl es ei th er t he in ter na l or .
56 Chapter 3. Using the c omputer A d ju st in g the V ol um e Y ou can a dj ust th e v olu me u si ng the k eyboar d and th e v olu me c on tr ol prog ram. Ad justin g the V olume u sin g the K eyboa rd + o r + Al t ern at ivel y , pre ss t he + ke y com bi na t ion t o tu rn t he v ol ume o n or o .
56 57 Chapter 3. Using the c omputer Us ing S ound Al iv e ( Option al ) The Sou ndAl ive fu nctio n en abl es y ou t o experien c e mor e st ereo pho ni c sou nd u s ing st ereo s pea k ers. Sou nd Al iv e i s onl y su ppor ted i n Win do ws 8. • The so f t war e progr am s pr o vide r ma y vary , depen di ng on • yo ur c ompu te r mode l.
58 Chapter 3. Using the c omputer L C D Br ig h tnes s C o n tro l The sc ree n bri gh tn es s i s au to ma ti ca lly s et t o th e bri gh t est le ve l whe n A C powe r i s c onn ected an d the b rig htne ss i s au t oma tica ll y set d im mer w hen t he c omput er run s on batte r y pow er to exten d the b atte r y use t ime.
58 59 Chapter 3. Using the c omputer Wi red Netw or k A wi red ne twork i s a network e n vi ro nme nt u sed for a c ompa n y netwo rk or br oadba nd i nt ernet c onnecti on a t hom e.
60 Chapter 3. Using the c omputer 4 Select Int ernet P rotoc ol V ersion 4(TC P /IPv4 ) from t he l i st of Netw ork C ompone n ts and c lic k Proper ties . The Netwo rk C omponen t name m a y dier d epen di ng on • th e Opera ti ng S yste m In sta lled .
60 61 Chapter 3. Using the c omputer Wi red Netw or k Us ing the W OL (W ak e On L AN ) function < W ak e On LAN > is a fu ncti on th at activ at es th e syst em fr om S leep mode w hen a s ig na l ( suc h a s a pin g or m agi c pack et co mm and ) arr iv es ov er the n etwor k ( wir ed LAN ) .
62 Chapter 3. Using the c omputer A wi rel es s netwo rk (Wir ele ss LAN ) en vi ro nme nt i s a network en vir onm en t th at ena bles c ommu ni ca ti ng bet wee n mu lt ip le c om put ers at ho me or a s ma ll- si ze o c e th roug h wi rel es s LAN devices.
62 63 Chapter 3. Using the c omputer Wi rele s s Netw o r k ( Opt ional) C onn ecting to a Wi reles s LAN If th er e is a n AP , y ou ca n c on nect to t he In ter net vi a the AP u sin g th e Wir ele ss LAN c onn ection me th od pro vided b y Windo ws.
64 Chapter 3. Using the c omputer U sin g the T P M Sec ur i t y De vi c e ( Optio nal) A TP M ( T ru sted P la tform Mod ule ) secu rity de vic e is a sec ur ity sol ut ion t hat p ro t ect s y our pe rson al i nf orm at ion by s a vin g th e use r a ut hen t ica t ion d ata o n th e TP M chi p insta lled on t he com puter .
64 65 Chapter 3. Using the c omputer Ini tial izing the T P M chip When y ou use t he TP M fun ction f or t he rst t ime or y ou wan t to reg i st er th e us er ag ai n, you h av e to in iti al iz e th e TP M chi p. In it ia li zi ng t he TP M ch ip er as es a ll a uthen tica tion • in for ma ti on sa ved on t he TP M ch ip .
66 Chapter 3. Using the c omputer 5 When t he syste m re boots, p re ss t he co rre s pond ing k ey( s ) by fol lowi ng t he on scr een in structi on s. 6 When t he co mpu t er re sta r ts au to ma t ica ll y and t he Sam s ung logo s cr een a ppea rs, pr ess t he F2 ke y re pea ted ly .
66 67 Chapter 3. Using the c omputer U si ng th e T P M Sec ur it y De vi c e ( Optio nal) Regist ering the T P M program 1 F rom t he S tart Screen , rig ht - cl ic k an y are a and select All app s in t he bottom r ig ht c orner . Then, c li c k In neon Securi t y Pla tform Solution > Secur ity Platform Management > User Se tt ings .
68 Chapter 3. Using the c omputer U sin g the T P M Sec ur i t y De vi c e ( Optio nal) Us ing the T PM prog ra m F or mor e info rma tion a bout u sing t he TP M pr ogra m, r efe r to th e onl in e hel p for t he prog ram. Encrypting a le ( folder ) Thi s functio n ena bles en crypti ng les a nd f olde rs.
68 69 Chapter 3. Using the c omputer U sin g the T P M Sec ur i t y De vi c e ( Optio nal) 4 Y ou wil l be able t o c on rm t hat t he c olor of t he folde r ( le ) na me i n the e nc r ypt ed fol der h as bee n ch an ged t o gr een. Openin g an encrypted folder ( le ) 1 Dou ble- cli ck an en crypted f old er ( le ) .
70 Chapter 3. Using the c omputer U si ng th e T P M Sec ur it y De vi c e ( Optio nal) When the virtual driv e ( PSD ) does not appear Y ou can o nly u se the vi r tu al d riv e (P S D ) when y ou ha v e selected th e P erso na l Sec ur e Dri ve ( PS D ) opti on d ur ing t he prog ram registr ation.
70 71 Chapter 3. Using the c omputer U sin g the T P M Sec ur i t y De vi c e ( Optio nal) When y ou ha ve t o regis ter ag ain ( to eras e the auth entic atio n inf orma tion on the TP M chip ) T o r.
72 Chapter 3. Using the c omputer U sin g the T P M Sec ur i t y De vi c e ( Optio nal) Deleting th e existin g auth entica tion info rma tion sa ved on the TP M chip . 1 On th e des k top , select the Ch arm s menu > Settings > C ontrol P anel > Progr ams > U nin stall a prog ram > Inneo n TP M Professi onal P ackage .
72 73 Chapter 3. Using the c omputer U sin g the Mu lti medi a Ap p ( O ptional) Y ou can e n jo y pho t o , vid eo and m usi c l es w it h the S C ame ra, S Gal ler y and S P la ye r ap ps. S Cam era Y ou can ta k e pho t os a nd r ec ord v ideo s wi th t he S Ca mera a pp , and vie w them d ir ectly in t his a pp.
74 Chapter 3. Using the c omputer Us ing the S C amera ap p 1 Ta p C harm m enu > S tart áᔪ Ŗᮁ ᯲ ᰆ⊹ ᖅᱶ > S Camer a . Z oom in / out Ca mera mod e ( P hot o , Vi deo ) P ictur .
74 75 Chapter 3. Using the c omputer Us ing the S Ga llery app 1 Ta p C harm m enu > S tart áᔪ Ŗᮁ ᯲ ᰆ⊹ ᖅᱶ > S Gallery . 2 Y ou can v ie w the p ictu re s and v ideo s ta k en b y the S C am era. In ad di ti on , yo u ca n app ly s peci al e ects to t he pi ctur es u sin g th e pho t o edi ti ng fu nctio n.
76 Chapter 3. Using the c omputer 2 Select an e ect to be a ppl ied t o the pho to . E.g. If you select Dra w Clos e Undo Li ne pr ev ie w Li ne t hi ckne ss S ave Color Era se/Draw Fr a m e D raw St a m p Us ing the S P la y er app 1 Ta p C harm m enu > S tart áᔪ Ŗᮁ ᯲ ᰆ⊹ ᖅᱶ > S Pla yer .
76 77 Chapter 3. Using the c omputer Sh ar in g c on ten t us i ng th e A l l Sh ar e P la y app ( O ptional) Al l Sh are P la y i s a c on t en t sh ar in g servic e th a t ena bles u sers t o sh ar e and vie w phot os, an d pla y video s an d mu sic le s sa v ed on d igi tal d ev ic es via t he Int ernet.
78 Chapter 3. Using the c omputer Y ou can l ea rn abo ut d ata s hari ng as w el l as vi ew v ar iou s tip s th ro ug h the l ectur e vid eos a nd F A Qs pr ovid ed on t he Al lS ha re Pla y website (w w w .
78 79 Chapter 3. Using the c omputer Al lSh are P la y at a Gla nc e z x c v b n z Regi st ered sto rag e Thi s is an o nl in e sto rag e spa c e wher e you ca n st ore a nd vi ew l es . Y ou n eed t o si gn u p t o an on li ne stor age se r vic e in partners hip an d the n ena ble it.
80 Chapter 3. Using the c omputer T o use t he All Sha re P la y app pr operly , you need t o co ng ur e it as fo ll ows: 1 . Sign u p on the Al lSh are P la y websit e.
80 81 Chapter 3. Using the c omputer 4 If y ou a re c onnecti ng t o the we bs ite f or t he rst t ime , the soft war e in stal la ti on sc reen ap pea rs.
82 Chapter 3. Using the c omputer C ong ure PC Setting the de vice sta tus T o rem ot ely ac c es s the l es sa ved o n a de vic e regi ster ed wi th AllShare Pla y , 1 Disable po wer-sa ving mode .
82 83 Chapter 3. Using the c omputer Us e Al lSh are P la y ( P la y / T ran sfer / U pload F iles ) Pl a ying video s or vie win g photo s on a T V Wit h Al lS ha re P la y , yo u can p la y a le sa ved o n a reg is te red d evi ce , nea rby de vic e, o r S tora ge on T V .
84 Chapter 3. Using the c omputer Pl a ying a le In A ll Sha re P la y , you ca n pl a y a l e sa v ed on a r egi ster ed de vic e, nea rby de vic e, o r S tora ge . 1 Select th e ch eckbo x of t he vi deo or ph ot o tha t you wa nt t o p l a y.
84 85 Chapter 3. Using the c omputer Uplo adin g a le t o a SNS 1 Select th e ch eckbo x of t he le th at yo u wa n t to u plo ad. 2 Click Share at t he t op of the s cr een and se lect a SN S ( soci al netwo rking s ite ) web sit e ( F ace book, T witter , Fl ickr , P ica sa, e t c .
86 Chapter 3. Using the c omputer Sa ms un g So f t wa re Up da te SW U pda te i s a soft war e pr ogra m tha t se ar c hes f or Sa ms ung soft war e pr ogr am s an d dr iv ers i n stal led when y ou pu rch as ed th e c om put er and he lp s y ou upd ate a ny d riv ers or pr ogr am s.
86 87 Chapter 3. Using the c omputer Di ag no si ng the C om pu te r S tat us a nd T rou bl es h oot in g The S uppo r t C en t er pr ogr am , whi c h is S am sung ’ s com put er’ s tr ou ble sh oot in g gu id e, s upports dia gno sing t he syst em an d ha s a F AQ f or fr equ en tl y oc cu rri ng pr oblem ( s ) .
88 Chapter 3. Using the c omputer U sin g the Sec ur i t y Sl ot ( Opt ional) Y ou can s ecu re t he c ompu te r by c onn ecting a l ock a nd cable t o th e Secu ri t y Slo t. T o use t his f ea tur e, y ou ha ve t o pu rc hase t he lock a nd ca ble add it iona ll y .
BIO S Setup 90 Setting a Boot P assw ord 9 2 Ch angi ng the Boot P rior ity 9 5 Upgr ading Memory 96 Battery 98 C ha pt er 4. Se ttin gs a nd U pgr a d e.
90 Chapter 4. Settings and Upgrade BI O S Se tu p The BIO S Setu p ena bles y ou t o c on g ur e yo ur c ompu t er ha rdwa re ac cor ding t o you r need s. U se t he BIO S setup t o dene a boo t passw ord, c hang e the • boot in g pri ori t y , or add a ne w devi ce .
90 91 Chapter 4. Settings and Upgrade The B IOS S etup Screen The BIO S Setup m en us a nd i te ms m a y die r depen di ng on yo ur c ompu te r mode l.
92 Chapter 4. Settings and Upgrade Setti ng a B oot P assw ord If y ou set a p as swor d, y ou h a ve t o en t er t he pa ssw ord wh en y ou tu rn t he c om put er on or en ter t he BIOS S etu p .
92 93 Chapter 4. Settings and Upgrade Setti ng a B oot P as sw o rd Setting a U ser P as sw ord U si ng the U ser P as swor d, y ou can t urn t he c ompu te r on bu t yo u can not c ha nge t he m aj or setti ng s of the BI OS S etu p b eca us e yo u can not en ter t he BIO S Setu p .
94 Chapter 4. Settings and Upgrade Setti ng a B oot P as sw o rd Deactiva tin g the P as swo rd 1 P re ss < Enter > on t he pa ssw ord t o be de activ at ed. Fo r exa mpl e, t o deacti va t e a su perviso r pas swor d in t he Set Supervisor P asswo rd it em, p re ss < Enter >.
94 95 Chapter 4. Settings and Upgrade C h a ng i ng th e Boot P ri or i t y As an exa mpl e , the p roc edur es t o cha nge t he h ig hest boo t pri ori t y de vic e to t he ha rd di sk dri v e ar e de scr ibed bel ow .
96 Chapter 4. Settings and Upgrade U pg r a di n g Memor y One or m ore m emory modu les a re in stall ed on th e c om put er . Ther e ar e 2 memor y slo ts and u sers ca n repla ce th e in stall ed memo r y or add n ew me mory . Repl ac e or in stal l new mem or y onl y after s hu ttin g the • c omp ut er d own c ompl et ely .
96 97 Chapter 4. Settings and Upgrade U pg r a di n g Mem ory 3 P us h the mem or y modu le down s o th at it i s c om plet ely x ed. If th e memo r y does n ot t ea si ly , pus h th e memo r y modu le do wn wh ile pul lin g th e memo r y modu le la tc hes o utwar d.
98 Chapter 4. Settings and Upgrade Bat te r y P lea se refe r t o th e fol lo wi ng i nst ruction s when ru nn in g th e c om put er on batt er y pow er wit hou t c on nectin g th e A C powe r . A Li th i um-Ion sm art batte r y is s uppl ied wi th t h is c ompu t er .
98 99 Chapter 4. Settings and Upgrade Bat te r y Ch argi ng the Ba tter y 1 A t tach t he ba t tery and c onnect the A C adap t er t o th e DC -in ja ck o f th e c om put er . The ba ttery wil l the n start ch ar gi ng. 2 When c har gi ng i s com plet e, t he C ha rg e LE D turn s green .
100 Chapter 4. Settings and Upgrade Bat te r y Ex ten din g the Battery Usag e Time Decrea sing the L CD Br igh tnes s 1 Cl ick t he C harm s menu > Settings áᔪ Ŗᮁ ᯲ ᰆ⊹ ᖅᱶ > Screen Ad justment ic on ⦽ . 2 Ad just t he brig h tne s s wit h th e sc reen b rig htne ss c on tr ol ba r .
100 101 Chapter 4. Settings and Upgrade Bat te r y Ex tending the Ba t ter y Life ( O ption al ) In t he Sett ings prog ram , cl ick P ower Ma nagem ent a nd set t he Battery Life Ex tender to ON or OFF . OFF Thi s mode ma in tain s 1 00% of the ba t tery ch ar ge when u si ng t he c omput er on A C pow er .
102 Chapter 4. Settings and Upgrade Bat te r y Us ing the Ba tter y Cal ibr atio n F unction When c har gi ng/ dis ch ar ging t he batte r y repe at edly fo r a sh ort time onl y , the b atte r y usag e ti me ma y be red uc ed by th e di er en c e between t he actu al ba t tery cha rge an d th e rem ain in g ch ar ge d i s p l a y.
C ha pt er 5 . T rou bles hoot ing Rec o v erin g/Ba ck ing up the C omputer ( Optional ) 1 04 Rein stal ling W indo ws ( Optiona l) 1 1 1 Q & A 11 4.
104 Chapter 5. T roubleshooting Rec o v eri ng /Ba ckin g up th e C omp ut er ( O ptional) If a pr obl em oc cu rs with y our c omput er , Reco v ery (re cover y pr ogra m ) al lo ws yo u to e a si ly r est ore y ou r c omp ut er t o the defa ult ( factory) se tting s.
104 105 Chapter 5. T roubleshooting Recov ering Y ou can r eco v er y ou r c om put er to t he de fau lt ( facto r y ) stat us whe n yo ur c ompu te r doe s no t boot u p. 1 - If Windo ws does n ot start T urn y our c om put er on and p re ss t he F4 k e y.
106 Chapter 5. T roubleshooting Rec o v ering after a Bac kup Y ou can r eco v er y ou r c om put er af te r yo u ha ve b ac k ed up y our c om put er to a se par at e driv e or ex te rna l st ora ge de vi ce .
106 107 Chapter 5. T roubleshooting Recov e ring Y ou can r eco v er y ou r c om put er us in g the b ac kup f rom t he abo ve pr o ces s . 1 If th e bac kup im age i s sav ed to a n ex te rn al st orage de vic e, c on nect the de vic e. 2 St a r t Reco v er y and c lic k Re cove r .
108 Chapter 5. T roubleshooting T o cop y the ex tern al st ora ge dis k When y ou rep la ce a s to rag e de vic e suc h as t he HDD , S SD , etc. (he re after r eferr ed to a s a har d di sk) bu il t in to y our c omp ut er , you can m o ve y our exi stin g da ta t o th e ne w sto rag e de vic e eas ily an d s a f e l y.
108 109 Chapter 5. T roubleshooting Expor t Disk Ima ge F unc tion If y ou fr eque n tl y rec ov er y our c om put er to t he defau lt ( facto r y ) setti ng s, y ou ca n c on ve ni en tl y rec ov er you r com put er after exportin g the d efa ul t ( factory) sta tus d i sk i mage t o an exte rna l storage device.
110 Chapter 5. T roubleshooting Rec o v eri ng /Ba ckin g up th e C omp ut er ( O ptional) C omp uter Rec ov er y F unction i n Wind o ws 8 If y ou need t o insta ll Wind ow s 8 ag ai n du e t o an u nexpected err or , us e the f ol lo wi ng fu nctio n.
110 111 Chapter 5. T roubleshooting Rei nsta lli ng Wi nd o ws ( O ptional) Y ou can r ein stal l Windo ws us in g th e SY STEM REC OVER Y ME DIA for Wi ndow s whe n Win do ws i s no long er w orki ng pr oper ly . ( F or mode l s su ppl ied wit h a SY STEM RE C O VER Y ME DIA.
112 Chapter 5. T roubleshooting Rei nsta lli ng Wi nd o ws ( O ptional) 4 The fol lowi ng wind o w appe ars , select an i nstal lat io n opt io n. If y ou c li ck C ustom , the pr oc edu res fr om S tep 5 c ont inu e se quentiall y . If y ou c li ck Upgrade , the pr oc edu res fr om S tep 6 c ont inue se quentiall y .
112 113 Chapter 5. T roubleshooting Rei nsta lli ng Wi nd o ws ( O ptional) Rein stal lin g when Wi ndo ws does n ot start When Wi ndow s doe s no t start, boot u p wit h the SY STEM RE C O VER Y MED IA a nd from t her e y ou ca n re in stall Wi ndow s.
114 Chapter 5. T roubleshooting Y ou can l ook fo r pot en tia l pr oble ms t hat m a y occu r with t he syst em and vi ew t he rele va n t sol ut ion s. Al so , y ou ma y look u p an y ref er enc e( s ) requ ir ed whil e oper at in g th e c omp ut er .
114 115 Chapter 5. T roubleshooting Q3 Wha t is a reco very image ? A Thi s refe rs t o the c ompu t er sta tu s (i nc lud ing oper at ing syst em, spec i c dri v er( s ) , soft war e( s ) , etc.
116 Chapter 5. T roubleshooting Q& A Q4 Sin ce I'm fa mili ar with Win dow s 7 , I would li k e the Desktop screen to appe ar as it d oes in Win dow s 7 .
116 117 Chapter 5. T roubleshooting Q& A Q9 I wan t to remo ve the pre-install ed Windo ws 8 opera ting sy stem an d instal l a dierent O S. A If y ou wa nt t o in stall a d ier en t opera tin g syst em o n yo ur PC, yo u need t o cha nge t he BIO S settin gs rst.
118 Chapter 5. T roubleshooting Q& A Soun d Rela ted Q1 I cann ot hear a n y soun d from the TV af ter con necting via the HDMI port. A 1 . Ri gh t - cl ic k ov er t he ta skba r on t he Des k top a nd c li ck Pl ay Devic e .
C ha pt er 6 . Appendix Importan t Safety Infor mati on 1 20 Repla cem ent P arts and A cces sor ies 1 22 Regu lat or y C ompl ian ce S tat ements 1 24 WEEE S ymbol Infor ma tion 1 40 Sams ung P ackag.
120 Chapter 6 Appendix Safety Instr uctions Y our sys te m i s des igned a nd t est ed to meet t he lat est stan da rd s for sa fet y of in forma tion t echn ology eq uipme n t.
120 121 Chapter 6 Appendix Car e Duri ng Us e Do no t wal k on the po wer c ord or a llo w an y t hi ng t o rest on i t. • Do no t sp il l an y thi ng on the sy st em. The be st wa y to a vo id • sp il l s i s to n ot e a t or dr in k nea r you r syst em.
122 Chapter 6 Appendix Rep la cem en t P arts an d A cc ess or ies U se on ly r epl ac emen t parts and a c c es sor ie s rec ommen ded b y manufa c turer . T o redu c e the r i sk o f r e , us e onl y No . 2 6 A WG or l ar ger t elec ommu ni ca ti on s li ne cor d.
122 123 Chapter 6 Appendix Rep la cem en t P arts an d A cc ess or ies C onn ect and Disc on nect the A C adapt er The soc ket - outl et sh all be i nst al led ne ar t he equi pme nt a nd sha l l be ea si ly ac c es si ble. Do not un plug the po wer cord b y pullin g the cable on ly .
124 Chapter 6 Appendix Reg ula tor y C omp li anc e S ta tem en ts Wirel ess Gui dan ce ( If tted w it h 2.4G ba nd or 5 G band ) Lo w pow er , Rad io LAN type dev ic es ( radi o freq uency (RF) w ir ele ss c om mu ni ca ti on de vic es ) , opera tin g in t he 2.
124 125 Chapter 6 Appendix Reg ula tor y C omp li anc e S ta tem en ts Wir ele ss d ev ic es are n ot u ser servic ea ble . Do no t modi f y • th em in a ny wa y . Modic at ion t o a wir ele ss d evi c e wi ll v oid th e au tho riza ti on t o u se it.
126 Chapter 6 Appendix Use On A ircr aft Caution Regu lat ion s of the F C C and F A A proh ib it a ir borne o pera ti on of ra di o -freq uen cy wire les s devi ce s beca us e the ir s igna l s c ou ld in terfere w it h cr it ica l ai r cra f t in strume n ts.
126 127 Chapter 6 Appendix If nec essa r y , the u ser s hould c on su lt the d ea ler or a n experien c ed rad io /te le vi si on t ec hn ic ia n for add it io na l su gge sti on s. The user ma y nd t he fo llo wing boo klet hel pful : “Some th in g Abou t Int er ference .
128 Chapter 6 Appendix Health an d safety info rma tion Exposure to Radio F requency (RF) Signals C er tication Information (SAR) Thi s prod uct can be em bedded a r adi o tr an smi t t er an d rec eiv er .
128 129 Chapter 6 Appendix F C C Part 68 (If tted with a mod em de vic e. ) Thi s equi pme nt c ompl ies wi th pa rt of the F C C rule s. On th e bac k of th is eq uipm en t i s a la bel th a t c on tai ns, a mong o ther in for ma tion , the F C C regi stra ti on n umbe r an d rin ger eq uiva len c e nu mbe r (R EN ) for th is equ ipmen t.
130 Chapter 6 Appendix Canada Uni nt entio nal Em itter per IC ES- 003 Thi s dig ita l app ara tus d oes n ot ex ceed t he C la ss B l imi ts for ra di o noi se emi ssi on s from di gi tal a ppara tu s as set o ut i n the r adi o in terfere nc e regu la t ion s of Ind ustry Cana da.
130 131 Chapter 6 Appendix When u sin g IE EE 8 0 2. 1 1 a wir ele ss LAN, t hi s prod uc t is r estri cted t o in door u se due t o its opera ti on i n the 5 . 1 5 - t o 5 .25- GH z freq uen cy ran ge . In du str y Can ada r equi re s th i s pr odu ct to be us ed ind oors for t he frequ ency ran ge of 5 .
132 Chapter 6 Appendix Son u ti li sat ion e st sou mise a ux deux c ondit ion s su iva nt es : 1 ) ce di spos it if ne peut pa s pro v oque r d’i n te r fér en ce s nui sibl es et 2 2 ) ce d i spo.
132 133 Chapter 6 Appendix T o av oid el ectrica l s hoc k or equ ipmen t malfu nctio n do no t att emp t t o ma ke e lectri cal g ro und c onnecti on s b y yo urs elf . C on tact th e ap pr op ri a te in specti on a uth ori t y or a n ele ctri ci an, as a pprop ria te .
134 Chapter 6 Appendix Brazil Est e pr odu to e sta homolog ad o pela A N A TEL, d e ac ordo c om os p roc edime n to s regu la men tados pel a Resol uca o 2 4 2/2 00 0, e at ende ao s requ i si to s tecn ic os a pl icad os.
134 135 Chapter 6 Appendix Euro pean Rad io Ap pro val Infor mati on ( for produ cts t ted with EU-appr o v ed rad io de vices ) Thi s Pr odu ct is a Not ebook c om put er; lo w pow er , Radi o LAN t ype de vic es ( rad io fr equ ency (RF ) wi rel es s c om mu ni ca ti on de vic es ) , opera tin g in t he 2.
136 Chapter 6 Appendix Ε λ λ ην ι κ ή [ Greek ] ΜΕ ΤΗ Ν ΠΑΡ Ο Υ ΣΑ Sams ung Δ ΗΛΩΝ ΕΙ Ο ΤΙ Not ebook PC ΣΥ ΜΜ ΟΡΦΩ Ν ΕΤ ΑΙ ΠΡ Ο Σ ΤΙΣ Ο Υ ΣΙ ΩΔΕ Ι Σ ΑΠ ΑΙ ΤΗΣ ΕΙ Σ Κ ΑΙ ΤΙ Σ Λ ΟΙ ΠΕΣ ΣΧΕΤΙΚΕΣ Δ Ι Α Τ ΑΞΕ Ι Σ ΤΗΣ Ο ΔΗ ΓΙΑΣ 1 999 / 5 /ΕΚ.
136 137 Chapter 6 Appendix Íslenska [ Icelandic] Hér með l ýs ir Sa msu ng yr þv í að No te book PC er í sa mræ mi vi ð gru nn k rö fur og a ðra r kröfu r , sem g er ðar e ru í ti lski pun 1 999 /5 /EC.
138 Chapter 6 Appendix The E uro pea n var ia nt i s in ten ded fo r us e th ro ug hou t th e E ur opean E c ono mi c Ar ea. Ho we ve r , au th ori zat ion f or u se i s further r estri cted in pa r t.
138 139 Chapter 6 Appendix Reg ula tor y C omp li anc e S ta tem en ts Euro pean T elecom muni cati on Inf orma tion ( for produ cts t ted with EU-appr o v ed modems ) Mar king b y the symbo l in di ca t es c om pl i an c e of th is eq ui pmen t t o the R ad io a nd T elec om T ermi na l E qu ip men t Directi v e 1 999 / 5 / EC.
140 Chapter 6 Appendix WEEE S ymbol I nf or mati on C orrect dis posal o f this prod uct (W aste Electrica l & Elect roni c Equi pmen t ) (A ppli cable in c oun tries with sep ara te col lection s.
140 141 Chapter 6 Appendix In pa rtneri ng wit h select recyc lers, Sa ms ung o ers pa cka gi ng tak e -back a t no co st to y ou. Si mply ca ll t he foll o win g nu mbe r for t he locat ions n ea re st y ou.
142 Chapter 6 Appendix The syst em spec ic at ions m ay d ie r depe ndi ng on the d eri v ed mo d e ls. F or det ai led syst em spec i cat ion s, re fer t o the pr odu ct cata log ue .
142 143 Chapter 6 Appendix P rod uc t Sp eci ca tion s Regi stered T radema rks Sam sun g i s a reg i ste red t rad em ark o f Sams ung C o., L td. In tel , P en tiu m/Du al- C ore / Quad- Co re a re r egist ered t rad ema rks of th e In t el C orpora ti on.
144 Chapter 6 Appendix G loss ar y The Glo ssa r y l i sts the t ermi nol ogi es u sed i n th i s U ser G uid e. F or te rm ino logi es o t her t ha n th ese , look in Wi nd ow s Hel p . Backup A wa y to sa ve t he cu rr en t da ta t o re st or e it la ter i f nec es sary .
144 145 Chapter 6 Appendix D VD ( Digita l V ersat ile D i sk) D VD wa s de v eloped t o repl ac e CD ( c omp act di sk) . Alth oug h th e sh ape a nd s iz e of t he di sc ar e the s ame a s tha t of a C D , the c apa ci ty of a D VD is a t lea st 4.7 GB whi le the ca pac it y of a C D is 6 00MB.
146 Chapter 6 Appendix Ne t work A gr ou p of c omput ers and d evi ces, s uch a s pri n te rs an d sca nn ers, c on nected b y a c omm uni cat ions l ink. A networ k can be e it her sm al l or lar ge a nd ca n be c onn ected perm ane n tly t hrou gh ca bles or t em pora ril y th ro ug h te leph one l in es or w ir ele ss l inks.
146 147 Chapter 6 Appendix Server In ge ner al , a server r efe rs to a c omp ut er t ha t pr o vide s s ha red re sou rc es for n etwor k us ers. Share Thi s refer s to s ettin g a re sou rc e of a c omp ut er suc h a s a fold er or pri n te r so t ha t ot her use rs can a lso u se it.
148 Chapter 6 Appendix Index A AP 6 2 B Ba t t er y 98 BIO S Set up 90 Boot ing P rio rity 9 5 C C D Driv e 4 9 Ch arge 99 Cl ick 4 5 D Dou ble- C li ck 4 5 Drag 4 6 Dua l Vie w 5 3 L L CD Br ig ht ne.
Een belangrijk punt na aankoop van elk apparaat Samsung NP355E5C (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Samsung NP355E5C heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Samsung NP355E5C vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Samsung NP355E5C leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Samsung NP355E5C krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Samsung NP355E5C bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Samsung NP355E5C kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Samsung NP355E5C . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
